PT Burnout Isn’t What You Think

Burnout in physical therapy isn’t just about workload—it’s about how clinicians process stress over time.
In this episode, Jimmy talks with Charles Inniss about why optimism is not a personality trait, but a trainable skill. They break down how burnout develops in PT careers, why cynicism follows exhaustion, and what clinicians and clinic owners can actually do about it.
If you run a clinic, this matters because burnout directly impacts retention, patient outcomes, and culture. If you’re a clinician, this gives you a practical framework to regain control of your career experience.
What you’ll learn:
• Why PT burnout happens even in “good” jobs
• The difference between exhaustion and cynicism
• How optimism works like a muscle
• Simple daily habits to improve mental resilience
• How clinic culture contributes to burnout (or prevents it)
Get His Book: https://www.amazon.com/Your-Optimism-Game-Depression-Happiness/dp/1967115281
Sponsors:
SaRA Health – helping clinics increase revenue without adding staff
EMPOWER EMR – faster documentation and better workflows
U.S. Physical Therapy – clinician-led growth and career support
<p>This episode is part of the <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a>, where physical therapists and clinic owners learn how to get more patients, improve operations, and grow their clinic without relying only on referrals.</p>
<p>Looking for more episodes? Explore the full <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a> for real-world strategies on physical therapy marketing, patient acquisition, and clinic growth.</p>
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You're listening to the P.T.
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Pinecast,
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where smart people in healthcare come to
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make noise.
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Here's your host, Jimmy McKay.
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Welcome back to the show.
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Do you want to say thanks to Sarah
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Health?
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They help clinics increase revenue without
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adding staff.
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Their remote care platform automates
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patient check-ins by text,
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improves follow-through,
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and supports RTM billing between visits.
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You don't have to download an app or
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memorize a password.
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Learn more at SarahHealth.com.
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It's S-A-R-A, health.com.
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Today's conversation,
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I'm looking forward to this.
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Our guest started in a world that physical
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therapists and healthcare providers know
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well, rehab, movement,
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helping people recover.
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But along the way,
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he noticed something a little bit bigger.
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Many professionals knew how to care for
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everybody else.
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but had no idea how to care for
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themselves.
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Since then,
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he's coached hundreds of professionals,
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spoken nationally,
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and built a mission around emotional
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resilience.
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Today we talk about why optimism may be
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one of the most overlooked performance
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skills in healthcare.
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Ladies and gentlemen, welcome to the show,
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Charles Ennis.
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Charles, welcome to the program, man.
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Yeah, it's great to be on.
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Thanks for having me, Jimmy.
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This is my go-to line.
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Whenever I have someone on that's written
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a book,
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which is getting to be pretty often,
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which I like, I always tell them,
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I pat myself on the back when I
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read a book.
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I'm like, look at that.
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Look at all these pages I read.
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How great am I?
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But you sat down to actually read a
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book.
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So sort of my go-to when I talk
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to an author is...
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Why?
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What did you see lacking in the world
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to actually not only want to talk about
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something like this, but really put time,
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effort, thought,
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and energy into writing all and organizing
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these ideas down?
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Yeah, absolutely.
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You know,
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I think anyone who's in health care or
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in an educational type of service realizes
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that they say the same thing over and
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over again.
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And not that we mind every time we
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have a new patient saying the same thing.
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But I got to this point, I'm like,
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oh,
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maybe I can magnify my impact if I
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can write it once and then hundreds or
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thousands of people can benefit from that
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wisdom.
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So let's go back to the start.
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You started out your background as a PT
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and a trainer.
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What did you see early on that made
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you realize clinician wellness needed more
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attention?
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We've heard this phrase, right?
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Put your oxygen mask on first.
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But what made you see what did you
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see and made you realize that clinicians
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really needed some attention?
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Yeah.
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And of course,
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some of it just came from my own
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experience.
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Sure.
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Like a lot of clinicians,
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I felt like I was burning a candle
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on both ends.
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In the beginning,
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I was working as a trainer,
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so I'd be at the gym in the
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morning training people at six and seven
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and running off to the clinic and then
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sometimes running back to the gym and then
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Saturdays and Sundays.
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And so it was part of my own
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lived experience as a new grad,
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just feeling like I was stressed,
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overwhelmed and burnt out.
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And of course,
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I was trying to find some balance in
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my own life.
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And hopefully if we all grow,
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we get a little wisdom and we start
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figuring out how to navigate our careers.
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But what I realized is when I got
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into corporate wellness,
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that it's not just clinicians,
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it's really most people in their work
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settings that
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we can get into a pattern where we're
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just stressed and overwhelmed and burned
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out and in school they teach us about
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how to be good at our jobs but
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they don't always teach us how to deal
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with actually working in the ups and downs
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of life and so for me i felt
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that was a gap in the market that
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yes we're bringing clinicians we're smart
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professionals we're accomplished but what
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are we doing to try to make sure
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that we feel just as good as the
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people that we're serving
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Yeah.
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And for the people watching the live
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stream, there it is.
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I mean, when you see your cover,
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what sort of emotion does it bring about?
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I'll make sure people know.
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Up Your Optimism Game, How to Turn Stress,
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Depression, and Anxiety into Joy,
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Happiness, and Peace of Mind.
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That's your book.
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When you see the cover finally,
00:04:06.084 --> 00:04:06.784
how does it make you feel?
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You got a big old smile on your
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face.
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Yeah, yeah.
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It does make me feel good.
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It's been a journey.
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I actually it took me about four years
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to go from first putting sitting down,
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putting pen to paper or letters to
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keyboard and and getting it out there.
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And one of the things that I love
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about my book,
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like
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In the beginning,
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it sounded so differently than it does
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now.
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I feel like in the beginning,
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I wrote it more for my critics.
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And I was trying to figure out,
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how do I write a book that no
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one's going to argue with?
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This Stanford person says this,
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and this Harvard person says that.
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And then about the fourth draft,
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I found my voice.
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And I'm like, yeah,
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this is how I would say it.
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And it really is, to me,
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a beautiful combination of all my health
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care experience just pulled over into the
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emotional world to try to help people to
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be their best and shine emotionally.
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Yep.
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You said PT school teaches us to care
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for others, but not ourselves, right?
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So where does that gap show up in
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most real careers, both chronologically?
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Like, I'm sure in the beginning,
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we all have shiny object syndrome, right?
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You work and you go through school.
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So when you get there,
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you got a lot of energy.
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So when does it show up?
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And where or how can we spot this?
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If someone's listening, it goes,
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you know what, that might sound like me.
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Yeah, yeah.
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There are a couple of different things
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that I feel are common that I went
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through that probably other people went
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through.
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And you're right.
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Initially,
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that initial burst of joy is connected to
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our vision about what we see for our
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career.
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And so when you have a compelling vision,
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that's just the coaching principle.
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You're going to feel motivated and
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excited.
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But then somewhere along the path,
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the vision doesn't turn into the exact
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vision that we thought.
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We thought, wait,
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this is not what I signed up for.
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And so what I find is that people
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either get burnt out,
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they're living the dream,
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but they're just exhausted,
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or they get cynical and they're like,
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what the heck am I doing with my
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life?
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And so I feel like the exhaustion and
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the cynicism are two things that sometimes
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happen at the same time,
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but they can happen individually.
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I know for me,
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I feel like the burnout happened first
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And then the cynicism kind of came like
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right behind it.
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And I feel like that's one of the
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hardest things I think for people now who
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are navigating work is how do you
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contribute, give your best,
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but not get to that point to where
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you're just exhausted and cynical?
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Because that's not a good spot for us
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and it's not a good spot for the
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people we're trying to help beat them.
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This is something I never heard of or
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thought about in a particular way,
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which to me is always a compliment.
00:06:39.262 --> 00:06:40.163
Whenever someone can say,
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I listened to something that either you or
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the guest said on your podcast,
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and there's two compliments.
00:06:44.423 --> 00:06:45.745
One is I never thought about that before.
00:06:46.285 --> 00:06:48.045
In a world of the internet where you
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could look at billions of ideas,
00:06:50.007 --> 00:06:50.726
that's a compliment.
00:06:50.906 --> 00:06:53.208
Or I never thought about that topic that
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way,
00:06:53.507 --> 00:06:55.009
which means they had thought about it,
00:06:55.608 --> 00:06:56.709
but they never thought about it that way.
00:06:56.728 --> 00:06:57.790
You made them look at it differently.
00:06:58.069 --> 00:06:59.430
And you made me look at something
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differently.
00:07:00.091 --> 00:07:00.250
Yeah.
00:07:01.151 --> 00:07:02.471
I've looked at optimism,
00:07:03.312 --> 00:07:05.194
but you say optimism is a skill.
00:07:05.295 --> 00:07:06.815
I've never thought about it as a skill.
00:07:06.855 --> 00:07:08.656
I've always thought about it as sort of
00:07:08.757 --> 00:07:09.697
amorphous, an emotion,
00:07:09.959 --> 00:07:10.959
something you might have,
00:07:11.019 --> 00:07:12.480
hopefully more often than not.
00:07:13.221 --> 00:07:15.302
What does optimism as a skill actually
00:07:15.382 --> 00:07:18.004
mean for someone who feels burned out
00:07:18.305 --> 00:07:18.685
right now?
00:07:19.579 --> 00:07:20.581
Yeah, absolutely.
00:07:21.182 --> 00:07:23.843
And so I know most people define optimism
00:07:23.903 --> 00:07:26.185
as just like a positive outlook.
00:07:26.567 --> 00:07:29.048
But what I would say is that optimism
00:07:29.269 --> 00:07:32.072
is any thinking pattern that generates
00:07:32.132 --> 00:07:33.093
positive emotions.
00:07:34.084 --> 00:07:36.165
And so I'll say it this way to
00:07:36.206 --> 00:07:37.807
kind of bring the PT kind of part
00:07:37.826 --> 00:07:38.026
of it,
00:07:38.047 --> 00:07:39.567
because when most people think about
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mental health, actually I'll say this,
00:07:42.028 --> 00:07:43.750
it's two buckets for me.
00:07:43.930 --> 00:07:45.610
It's cognitive function,
00:07:45.771 --> 00:07:47.151
and then it's positive emotion.
00:07:47.833 --> 00:07:48.892
So if someone says, oh,
00:07:48.913 --> 00:07:50.033
I'm worried about my mental health,
00:07:50.074 --> 00:07:51.134
if we think about something like
00:07:51.314 --> 00:07:53.696
Alzheimer's, in Alzheimer's,
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our mental health deteriorates,
00:07:55.416 --> 00:07:58.237
but it's a cognitive function problem.
00:07:58.738 --> 00:08:00.740
And that is more associated with our brain
00:08:00.779 --> 00:08:01.060
health.
00:08:02.105 --> 00:08:04.668
And so if we think about the other
00:08:04.709 --> 00:08:07.151
challenge though, the positive emotions,
00:08:07.773 --> 00:08:08.975
sometimes a lot of us,
00:08:09.115 --> 00:08:10.817
our brain functions really well,
00:08:11.497 --> 00:08:13.461
but we use it in ways that make
00:08:13.540 --> 00:08:16.964
us angry, cynical, stress, fearful.
00:08:18.024 --> 00:08:19.826
And so what I would say is that
00:08:19.925 --> 00:08:21.607
just like we have physical muscles,
00:08:21.648 --> 00:08:22.889
we also have mental muscles.
00:08:23.488 --> 00:08:25.571
Our physical muscles generate movement and
00:08:25.610 --> 00:08:27.552
our mental muscles generate emotions.
00:08:28.274 --> 00:08:30.295
And then from a mental muscle perspective,
00:08:30.315 --> 00:08:31.697
we have two categories.
00:08:32.177 --> 00:08:34.580
Pessimism muscles generate negative
00:08:34.600 --> 00:08:36.721
emotions like anger, stress, worry,
00:08:37.461 --> 00:08:38.082
anxiety,
00:08:38.563 --> 00:08:40.445
and then optimism muscles generate
00:08:40.504 --> 00:08:42.407
positive emotions like joy, happiness,
00:08:42.447 --> 00:08:42.868
and peace.
00:08:43.749 --> 00:08:45.090
If we want to take care of our
00:08:45.129 --> 00:08:47.172
mental health and feel more joy,
00:08:47.211 --> 00:08:48.113
happiness, and peace,
00:08:48.354 --> 00:08:50.395
we have to strengthen the mental muscles
00:08:50.436 --> 00:08:51.216
that lead there.
00:08:52.018 --> 00:08:52.477
Actually,
00:08:54.320 --> 00:08:55.361
the way I wrote it in a book,
00:08:55.381 --> 00:08:57.323
there's three core optimism muscles and
00:08:57.364 --> 00:08:58.644
gratitude is one of them.
00:08:59.807 --> 00:09:02.349
If we just take this as connected to
00:09:02.428 --> 00:09:02.610
work,
00:09:03.583 --> 00:09:04.664
When we're new grads,
00:09:04.684 --> 00:09:06.044
we get into our job and we're so
00:09:06.105 --> 00:09:06.505
grateful.
00:09:06.546 --> 00:09:07.306
We got a new job.
00:09:07.346 --> 00:09:08.145
We got a salary.
00:09:08.166 --> 00:09:08.886
We're making money.
00:09:09.206 --> 00:09:09.767
We're growing.
00:09:09.787 --> 00:09:10.248
We're learning.
00:09:10.268 --> 00:09:12.349
We feel good because we're in that spirit
00:09:12.369 --> 00:09:13.028
of gratitude.
00:09:13.808 --> 00:09:15.409
And then we start taking everything for
00:09:15.450 --> 00:09:15.769
granted.
00:09:16.010 --> 00:09:17.230
Our salary is not enough.
00:09:17.871 --> 00:09:18.991
We don't like our boss.
00:09:19.192 --> 00:09:20.332
We're not happy with anything.
00:09:20.413 --> 00:09:21.653
And we're just living in that more
00:09:21.894 --> 00:09:23.735
ungrateful mindset towards work.
00:09:24.495 --> 00:09:26.558
And it's so easy to think about the
00:09:26.599 --> 00:09:27.961
things we don't like about work.
00:09:28.421 --> 00:09:30.203
And one simple way we might,
00:09:30.344 --> 00:09:32.106
if we're just thinking about optimism in
00:09:32.187 --> 00:09:35.010
connection to work-related emotions,
00:09:35.412 --> 00:09:37.514
if we start bringing a little gratitude
00:09:38.015 --> 00:09:38.817
for our work,
00:09:39.639 --> 00:09:41.461
then that's gonna change our experience of
00:09:41.522 --> 00:09:41.922
our work.
00:09:41.961 --> 00:09:43.163
And so again,
00:09:43.705 --> 00:09:45.787
how we think influences how we feel.
00:09:45.988 --> 00:09:49.272
And if we start practicing the patterns
00:09:49.292 --> 00:09:51.073
that lead to the positive emotions,
00:09:51.514 --> 00:09:52.876
then that's the way we can up our
00:09:52.956 --> 00:09:55.740
optimism game and get the benefits.
00:09:56.129 --> 00:09:57.470
I've heard about people practicing
00:09:57.490 --> 00:10:00.390
gratitude, saying things publicly, right?
00:10:00.671 --> 00:10:02.991
And I don't think anybody has a problem
00:10:03.011 --> 00:10:03.312
with that,
00:10:03.371 --> 00:10:05.631
either expressing someone who actually
00:10:05.652 --> 00:10:07.913
you're grateful for or being expressed
00:10:08.393 --> 00:10:08.874
gratefulness.
00:10:09.313 --> 00:10:10.754
If that's one of the muscles,
00:10:11.193 --> 00:10:13.054
what else would be on your home exercise
00:10:13.095 --> 00:10:15.235
program for those three muscles?
00:10:15.275 --> 00:10:16.615
What else can we do?
00:10:16.836 --> 00:10:17.356
Because again,
00:10:18.437 --> 00:10:20.038
I've looked at optimism like something I
00:10:20.097 --> 00:10:22.119
have sometimes and sometimes I don't.
00:10:22.659 --> 00:10:23.760
But you're saying it's a muscle.
00:10:23.880 --> 00:10:24.461
I like that.
00:10:24.681 --> 00:10:26.182
What else would be on your HEP?
00:10:26.221 --> 00:10:27.643
Something that someone does every day or
00:10:27.682 --> 00:10:29.063
every week or something to check off?
00:10:29.083 --> 00:10:29.663
Exactly.
00:10:29.764 --> 00:10:30.365
It's perfect.
00:10:30.445 --> 00:10:32.806
And so the way I think about working
00:10:32.905 --> 00:10:34.466
out our optimism muscles, and of course,
00:10:34.547 --> 00:10:35.947
I think we can do like a five
00:10:35.988 --> 00:10:37.149
minute optimism workout.
00:10:37.489 --> 00:10:38.090
Good.
00:10:38.710 --> 00:10:41.572
I consider breathing as the warm up.
00:10:42.844 --> 00:10:44.785
thinking as strength training,
00:10:45.485 --> 00:10:47.167
speaking as cardio,
00:10:47.528 --> 00:10:49.229
and writing as stretching.
00:10:50.070 --> 00:10:52.211
And so simple example,
00:10:52.370 --> 00:10:54.393
if we wanted to strengthen our gratitude
00:10:54.452 --> 00:10:54.832
muscles,
00:10:54.873 --> 00:10:56.715
we could start with three or four deep
00:10:56.735 --> 00:10:58.576
breaths, try to ground ourselves,
00:10:58.655 --> 00:11:00.398
get ourselves in a state of mindfulness so
00:11:00.437 --> 00:11:01.839
that our brain is ready to learn.
00:11:02.727 --> 00:11:05.870
And then we can use positive questions as
00:11:05.951 --> 00:11:06.510
our weights.
00:11:07.231 --> 00:11:09.633
Anytime we ask ourselves a positive
00:11:09.673 --> 00:11:10.033
question,
00:11:10.073 --> 00:11:11.534
we're gonna strengthen the pattern of
00:11:11.595 --> 00:11:13.275
thinking connected to that question.
00:11:13.316 --> 00:11:14.878
So if we wake up and say,
00:11:15.238 --> 00:11:16.479
what do I hate about work?
00:11:18.139 --> 00:11:19.081
What is missing?
00:11:19.140 --> 00:11:20.881
Then that's gonna strengthen that thinking
00:11:20.902 --> 00:11:21.241
pattern.
00:11:21.643 --> 00:11:22.283
If we ask,
00:11:22.383 --> 00:11:24.004
what am I grateful for at work?
00:11:24.605 --> 00:11:26.846
what's present in my life, what's working,
00:11:26.905 --> 00:11:28.225
then that's going to strengthen that.
00:11:28.505 --> 00:11:31.086
So positive questions are our weights.
00:11:31.647 --> 00:11:34.528
And it can be a thirty second to
00:11:34.607 --> 00:11:36.748
two minute just thinking about the answer
00:11:37.008 --> 00:11:38.428
as a way to strengthen that pattern.
00:11:39.528 --> 00:11:41.450
Then from a cardio perspective,
00:11:41.789 --> 00:11:43.129
we can do cardio in two ways.
00:11:43.230 --> 00:11:44.831
We can talk to other people or we
00:11:44.850 --> 00:11:45.811
can talk to ourselves.
00:11:46.572 --> 00:11:48.693
And so when we have a positive
00:11:48.734 --> 00:11:50.333
conversation about a topic,
00:11:50.354 --> 00:11:52.774
that strengthens that thinking pattern.
00:11:53.514 --> 00:11:55.535
And we all know this.
00:11:55.836 --> 00:11:57.816
What we say out loud carries a lot
00:11:57.876 --> 00:11:58.937
of weight in our brain.
00:11:59.697 --> 00:12:01.758
And so we can talk to ourselves.
00:12:02.097 --> 00:12:03.717
There are good things in my life.
00:12:03.918 --> 00:12:05.318
I'm grateful for all the good.
00:12:05.558 --> 00:12:06.458
I'm truly blessed.
00:12:06.719 --> 00:12:08.000
I'm grateful for my family.
00:12:08.039 --> 00:12:09.139
I'm grateful for my health.
00:12:09.200 --> 00:12:11.160
I'm grateful for my job or whatever it
00:12:11.201 --> 00:12:12.181
is that we say.
00:12:12.640 --> 00:12:14.662
But using our voice is simply a way
00:12:14.682 --> 00:12:15.442
to magnify.
00:12:15.961 --> 00:12:17.844
And I always think about cardio with
00:12:17.965 --> 00:12:19.846
affirmations because I feel like,
00:12:20.086 --> 00:12:20.326
you know,
00:12:20.366 --> 00:12:21.649
you can just keep walking through those
00:12:21.668 --> 00:12:22.090
phrases.
00:12:22.429 --> 00:12:23.711
There are good things in my life.
00:12:23.792 --> 00:12:24.832
I'm grateful for the good.
00:12:25.013 --> 00:12:26.193
There are good things in my life.
00:12:26.274 --> 00:12:27.275
I'm grateful for the good.
00:12:27.596 --> 00:12:29.378
And so just simply repeating and
00:12:29.418 --> 00:12:31.721
practicing is one way you can strengthen
00:12:31.740 --> 00:12:32.322
that pattern.
00:12:33.136 --> 00:12:34.236
And then lastly,
00:12:34.336 --> 00:12:35.658
if we think about stretching,
00:12:35.937 --> 00:12:37.778
we can go a little deeper and train
00:12:37.818 --> 00:12:38.318
our brain.
00:12:38.859 --> 00:12:40.919
We can have a gratitude journal where we
00:12:40.960 --> 00:12:42.620
write one to three things that we're
00:12:42.659 --> 00:12:43.419
grateful for.
00:12:43.900 --> 00:12:45.620
We could write a story about something
00:12:45.640 --> 00:12:47.422
that we feel gratitude towards.
00:12:48.001 --> 00:12:49.322
And from a learning perspective,
00:12:49.361 --> 00:12:51.123
when we're incorporating all those
00:12:51.182 --> 00:12:53.844
processes, the auditory, the kinesthetic,
00:12:54.043 --> 00:12:55.524
the cognitive,
00:12:55.923 --> 00:12:57.705
it just really deepens the pattern.
00:12:57.825 --> 00:12:59.405
And we can do it in less than
00:12:59.446 --> 00:13:00.046
five minutes.
00:13:00.706 --> 00:13:01.265
But of course,
00:13:01.385 --> 00:13:02.547
if we don't even have five minutes,
00:13:02.586 --> 00:13:04.668
we could choose any one of those elements.
00:13:05.109 --> 00:13:05.849
Strength training,
00:13:06.028 --> 00:13:07.789
think about the answer to a positive
00:13:07.830 --> 00:13:08.291
question.
00:13:08.650 --> 00:13:09.211
Speaking,
00:13:09.350 --> 00:13:11.192
say something positive out loud or to
00:13:11.251 --> 00:13:11.873
someone else.
00:13:12.232 --> 00:13:12.952
And then writing,
00:13:12.993 --> 00:13:14.835
writing down some positive thought or
00:13:14.875 --> 00:13:15.394
intention.
00:13:16.195 --> 00:13:16.875
That's a good HEP.
00:13:18.472 --> 00:13:19.953
Five minutes, that's all you need.
00:13:20.014 --> 00:13:20.974
Five minutes a daily.
00:13:20.994 --> 00:13:23.195
And this is the beautiful thing I love
00:13:23.215 --> 00:13:25.495
about mental training is I feel like we
00:13:25.514 --> 00:13:27.076
can get a big bang for our buck
00:13:27.155 --> 00:13:28.255
in a lot less time.
00:13:29.136 --> 00:13:30.716
If you wanna get in shape physically,
00:13:30.797 --> 00:13:31.017
all right,
00:13:31.037 --> 00:13:32.677
you gotta do your hundred and fifty
00:13:32.717 --> 00:13:35.979
minutes of minimum activity to meet the
00:13:36.038 --> 00:13:37.779
non-sedentary standard.
00:13:38.519 --> 00:13:40.480
In one study on gratitude,
00:13:40.801 --> 00:13:42.721
they took people who were depressed and
00:13:42.740 --> 00:13:44.062
they asked them to simply do one
00:13:44.162 --> 00:13:44.682
intervention.
00:13:44.861 --> 00:13:45.802
At the end of the day,
00:13:45.922 --> 00:13:47.283
write three daily blessings.
00:13:47.543 --> 00:13:48.583
Three things that went well.
00:13:49.323 --> 00:13:51.745
And what they found is that after six
00:13:51.785 --> 00:13:52.086
weeks,
00:13:52.265 --> 00:13:54.528
people had a significant decrease in their
00:13:54.548 --> 00:13:56.229
stress and anxiety and a significant
00:13:56.308 --> 00:13:58.130
improvement in their happiness and life
00:13:58.171 --> 00:13:58.870
satisfaction.
00:13:59.451 --> 00:14:00.832
And it didn't take a long time.
00:14:00.893 --> 00:14:02.994
It's three to five minutes to just do
00:14:03.033 --> 00:14:03.735
your journaling.
00:14:03.774 --> 00:14:06.517
And the beautiful thing about our mental
00:14:06.557 --> 00:14:08.837
habits is once we ingrain a positive
00:14:08.878 --> 00:14:10.679
mental habit, it follows us.
00:14:11.360 --> 00:14:13.481
And so we just start naturally walking
00:14:13.542 --> 00:14:14.863
outside and looking for what we're
00:14:14.883 --> 00:14:15.523
grateful for.
00:14:15.863 --> 00:14:17.664
We naturally start interacting with people
00:14:17.705 --> 00:14:18.044
differently.
00:14:18.264 --> 00:14:19.806
We naturally just show up at work
00:14:19.846 --> 00:14:20.167
differently.
00:14:20.187 --> 00:14:22.889
And so once we it's a snowball that
00:14:22.908 --> 00:14:26.250
can feed on itself and build an upward
00:14:26.291 --> 00:14:28.452
spiral of positive emotions and positive.
00:14:29.073 --> 00:14:29.793
I didn't see it,
00:14:30.014 --> 00:14:32.476
but this book screams to have a partner
00:14:32.517 --> 00:14:33.118
podcast.
00:14:33.197 --> 00:14:35.240
Like I feel like you walk five minute
00:14:35.259 --> 00:14:36.041
episodes a day,
00:14:36.581 --> 00:14:39.524
walking everybody through a different HEP
00:14:39.604 --> 00:14:40.365
each and every day.
00:14:40.825 --> 00:14:41.186
I don't know.
00:14:41.245 --> 00:14:43.128
It feels like a QR code on the
00:14:43.148 --> 00:14:44.249
back of the book that leads to your
00:14:44.288 --> 00:14:44.870
YouTube channel.
00:14:44.909 --> 00:14:46.130
Your podcast would be a layup.
00:14:46.596 --> 00:14:46.956
You know,
00:14:47.056 --> 00:14:48.437
I appreciate that thought and I've been
00:14:48.477 --> 00:14:50.119
thinking about it and like being on your
00:14:50.158 --> 00:14:52.581
podcast is inspiring for me because I know
00:14:52.620 --> 00:14:54.722
to take those skills that we might have
00:14:54.743 --> 00:14:56.044
in one setting and then to use it
00:14:56.085 --> 00:14:56.985
in somewhere else.
00:14:57.525 --> 00:14:57.785
Yeah.
00:14:57.865 --> 00:14:59.707
And so you've been an inspiration and
00:14:59.827 --> 00:15:01.490
maybe the podcast will happen one of these
00:15:01.529 --> 00:15:01.750
days.
00:15:03.711 --> 00:15:05.133
Tell us about the moment you treated one
00:15:05.173 --> 00:15:06.913
person in clinic and coached another in
00:15:06.933 --> 00:15:09.616
the gym with the same back pain,
00:15:09.636 --> 00:15:13.000
but two very different mindsets.
00:15:13.539 --> 00:15:15.822
Yeah, that's such a beautiful question.
00:15:16.201 --> 00:15:18.344
And it's actually one of the reasons why
00:15:18.684 --> 00:15:21.807
I leaned away from rehab and into wellness
00:15:22.168 --> 00:15:22.868
as a trainer.
00:15:24.249 --> 00:15:25.070
Really early on,
00:15:25.110 --> 00:15:26.831
I was working in a spine clinic in
00:15:26.851 --> 00:15:27.952
Quincy, Massachusetts,
00:15:27.972 --> 00:15:28.974
just south of Boston.
00:15:29.764 --> 00:15:32.086
And a forty year old guy came in
00:15:32.106 --> 00:15:32.767
with back pain.
00:15:32.787 --> 00:15:34.408
He was like, Charles, my back hurts.
00:15:34.928 --> 00:15:35.828
Can you rub it?
00:15:36.169 --> 00:15:37.169
Can you work on it?
00:15:37.370 --> 00:15:38.812
Oh, I just I had a long day.
00:15:39.292 --> 00:15:40.852
And I'm like, this is physical therapy.
00:15:40.893 --> 00:15:42.234
You're going to do physical stuff.
00:15:42.875 --> 00:15:43.514
You bring the physical.
00:15:43.534 --> 00:15:46.297
Not that I mind doing manual therapy,
00:15:46.317 --> 00:15:48.118
because that's one thing that I miss about
00:15:48.158 --> 00:15:49.980
being in the clinic is doing the manual
00:15:50.000 --> 00:15:50.379
therapy.
00:15:51.249 --> 00:15:52.710
And then later that week,
00:15:52.870 --> 00:15:54.412
I was in the gym with a new
00:15:54.451 --> 00:15:55.993
personal training client,
00:15:56.453 --> 00:15:57.414
a prospective client.
00:15:57.855 --> 00:15:59.056
And he came and he's like, Charles,
00:15:59.076 --> 00:16:02.158
you know, I sit all day at work.
00:16:02.418 --> 00:16:03.279
I never stretch.
00:16:03.879 --> 00:16:04.721
I know I'm overweight.
00:16:04.760 --> 00:16:05.922
I got a weak core and my back
00:16:05.961 --> 00:16:06.222
hurts.
00:16:06.543 --> 00:16:07.082
What do I do?
00:16:07.964 --> 00:16:09.205
and i was like oh shoot i'm like
00:16:09.245 --> 00:16:11.347
this is the same person but in the
00:16:11.447 --> 00:16:13.470
fitness environment they're coming in a
00:16:13.509 --> 00:16:16.211
little bit more proactively and so i was
00:16:16.251 --> 00:16:18.434
like you know as a professional i'm like
00:16:18.774 --> 00:16:19.916
i want to try the demo on that
00:16:19.956 --> 00:16:22.759
proactive side where i'm trying to
00:16:22.818 --> 00:16:24.880
encourage people to do something
00:16:24.941 --> 00:16:26.062
proactively and have hope
00:16:26.982 --> 00:16:29.404
And and what else is not everyone in
00:16:29.424 --> 00:16:32.567
the clinic comes in with that more victim
00:16:32.626 --> 00:16:33.628
defeatist mindset.
00:16:34.067 --> 00:16:36.369
But I realized that when I saw that
00:16:36.428 --> 00:16:37.629
difference in the clinic,
00:16:37.769 --> 00:16:41.072
I needed to help inspire people to take
00:16:41.113 --> 00:16:43.394
some ownership and feel some hope that
00:16:43.433 --> 00:16:45.235
they could actually make progress.
00:16:45.274 --> 00:16:47.596
And so I feel like being in both
00:16:47.616 --> 00:16:49.577
of those worlds definitely shaped my
00:16:49.638 --> 00:16:50.259
perspective.
00:16:50.918 --> 00:16:52.600
And when I became a coach,
00:16:52.679 --> 00:16:54.581
this is one of the first reason why
00:16:54.601 --> 00:16:56.822
I actually got into optimism was in its
00:16:56.863 --> 00:16:59.105
ability to support people and feeling
00:16:59.164 --> 00:17:00.826
motivated to reach their goals.
00:17:01.706 --> 00:17:03.207
So I'm sitting in the office.
00:17:03.288 --> 00:17:04.568
I'm talking to someone about their health
00:17:04.608 --> 00:17:05.348
and wellness goals.
00:17:05.849 --> 00:17:07.651
And this is so simple.
00:17:07.691 --> 00:17:08.811
Everyone already knows this.
00:17:09.730 --> 00:17:12.412
if someone has zero hope that they can
00:17:12.451 --> 00:17:14.333
be successful, they won't try.
00:17:15.594 --> 00:17:17.234
And so for me, I'm like, okay,
00:17:17.315 --> 00:17:19.576
how can I support someone in developing a
00:17:19.656 --> 00:17:23.618
mindset that's conducive to motivation and
00:17:23.679 --> 00:17:24.740
going after their goals?
00:17:25.000 --> 00:17:25.480
And of course,
00:17:25.641 --> 00:17:27.082
optimism and hope is a key.
00:17:28.530 --> 00:17:30.292
There's a chapter in my book called The
00:17:30.512 --> 00:17:32.536
Anatomy of Motivation, chapter three.
00:17:33.376 --> 00:17:34.038
And of course,
00:17:34.077 --> 00:17:36.299
this was inspired by my coach training.
00:17:36.941 --> 00:17:40.726
But from a behavior perspective,
00:17:40.826 --> 00:17:42.728
we're motivated by one of two forces,
00:17:43.269 --> 00:17:44.651
approach and avoid.
00:17:45.803 --> 00:17:48.707
And negativity is the underlying mindset
00:17:48.767 --> 00:17:49.528
of avoidance.
00:17:50.169 --> 00:17:55.335
And if we are focusing on the challenges,
00:17:55.415 --> 00:17:58.459
the problems that come with changing our
00:17:58.480 --> 00:17:58.960
behavior,
00:17:59.320 --> 00:18:00.903
we're gonna avoid changing the behavior.
00:18:01.673 --> 00:18:02.993
So someone might think, oh yeah,
00:18:03.013 --> 00:18:04.194
I really wanna go to the gym,
00:18:04.595 --> 00:18:05.996
but the gym's gonna cost money,
00:18:06.396 --> 00:18:07.557
and it's gonna take time,
00:18:07.958 --> 00:18:09.118
and I'm gonna be sore,
00:18:09.538 --> 00:18:10.680
and I'm gonna have to miss out on
00:18:10.720 --> 00:18:10.920
this.
00:18:11.039 --> 00:18:12.121
Whenever they're thinking about the
00:18:12.280 --> 00:18:14.603
negative aspects of making the change,
00:18:14.643 --> 00:18:15.903
they're gonna avoid the change.
00:18:16.363 --> 00:18:16.603
Sure.
00:18:17.423 --> 00:18:18.403
But on the flip side,
00:18:18.624 --> 00:18:20.963
if we can tap into the positive aspects
00:18:21.003 --> 00:18:21.824
of making the change,
00:18:22.304 --> 00:18:23.384
my knees might feel better.
00:18:23.845 --> 00:18:24.785
I might lose some weight.
00:18:25.105 --> 00:18:26.265
My blood pressure might come down.
00:18:26.525 --> 00:18:27.265
I have more energy.
00:18:27.325 --> 00:18:27.965
I'll sleep better.
00:18:27.986 --> 00:18:29.145
I'll be able to run around with my
00:18:29.205 --> 00:18:29.526
kids.
00:18:29.965 --> 00:18:32.205
Then when they're focusing on the positive
00:18:32.286 --> 00:18:32.567
aspects,
00:18:32.586 --> 00:18:33.727
they're going to be more likely to
00:18:34.307 --> 00:18:35.287
approach the change.
00:18:36.007 --> 00:18:38.147
And so that was one place where optimism
00:18:38.307 --> 00:18:40.268
was important for me to help people get
00:18:40.307 --> 00:18:41.489
healthy.
00:18:41.949 --> 00:18:43.729
If I take it a step further and
00:18:44.472 --> 00:18:46.493
how we think about ourselves influences
00:18:46.534 --> 00:18:47.233
our motivation.
00:18:48.054 --> 00:18:50.515
And when people focus on the negative
00:18:50.674 --> 00:18:53.075
aspects of themselves, their weaknesses,
00:18:53.395 --> 00:18:56.016
their past mistakes, their feelings,
00:18:56.576 --> 00:18:58.136
they're going to feel less confident and
00:18:58.156 --> 00:18:59.356
less up for the task.
00:18:59.936 --> 00:19:00.076
Oh,
00:19:00.156 --> 00:19:01.198
I tried to go to the gym in
00:19:01.218 --> 00:19:02.958
the past and I never stick to it.
00:19:03.298 --> 00:19:04.159
And last time I did,
00:19:04.199 --> 00:19:05.439
I messed up my shoulder and
00:19:06.416 --> 00:19:08.881
versus if they think about the positive
00:19:08.961 --> 00:19:11.163
aspects of themselves, their strengths,
00:19:11.183 --> 00:19:12.925
their abilities, their past wins,
00:19:12.945 --> 00:19:13.887
their past successes,
00:19:14.228 --> 00:19:16.030
they're gonna feel more confident and more
00:19:16.090 --> 00:19:17.372
ready to go for it again.
00:19:18.093 --> 00:19:19.055
And so again,
00:19:19.095 --> 00:19:21.198
it's a simple way that optimism shows up
00:19:21.337 --> 00:19:23.280
in success, in growth,
00:19:24.157 --> 00:19:26.499
We need to think about our hopes,
00:19:26.538 --> 00:19:29.080
our dreams, our vision, what we can gain.
00:19:29.601 --> 00:19:31.462
And we need to think about our resources,
00:19:31.563 --> 00:19:32.843
our abilities, our strengths.
00:19:33.163 --> 00:19:34.003
And so as a coach,
00:19:34.243 --> 00:19:35.765
that was really one of the things I
00:19:35.884 --> 00:19:36.905
loved about optimism.
00:19:37.266 --> 00:19:39.488
How can I support people in getting ready
00:19:39.528 --> 00:19:41.068
to charge up that mountain and live their
00:19:41.088 --> 00:19:41.608
best life?
00:19:42.638 --> 00:19:44.721
It sounds like when you say you're talking
00:19:44.740 --> 00:19:46.981
to the same person in two different
00:19:47.041 --> 00:19:47.541
settings,
00:19:48.143 --> 00:19:51.785
how they see the goal and the process
00:19:51.805 --> 00:19:52.905
and how you see the goal and the
00:19:52.945 --> 00:19:55.887
process, I mean, it matters, right?
00:19:55.948 --> 00:19:57.348
What are my expectations here?
00:19:57.868 --> 00:19:59.569
Let's go back to physical therapists.
00:20:00.351 --> 00:20:01.090
We're smart people,
00:20:01.211 --> 00:20:03.593
but what do most PTs get wrong about
00:20:03.692 --> 00:20:04.973
stress management?
00:20:05.413 --> 00:20:06.114
Where do we go right?
00:20:06.134 --> 00:20:08.695
We're smart if we read something and we
00:20:08.796 --> 00:20:09.676
love research,
00:20:10.196 --> 00:20:11.518
but what do we typically get wrong about
00:20:11.557 --> 00:20:11.617
it?
00:20:12.204 --> 00:20:13.885
Yeah.
00:20:13.986 --> 00:20:15.307
One of the things that pops into my
00:20:15.346 --> 00:20:17.848
mind is, and this was like for me,
00:20:18.709 --> 00:20:19.789
when I think about stress,
00:20:19.970 --> 00:20:22.791
I think about both body and mind.
00:20:23.751 --> 00:20:26.874
And because we're such educated body
00:20:27.153 --> 00:20:27.775
professionals,
00:20:27.815 --> 00:20:29.355
we tend to lean on body care.
00:20:29.435 --> 00:20:31.116
So someone was sitting in front of me
00:20:31.196 --> 00:20:32.538
and I would think, OK, you're stressed.
00:20:33.355 --> 00:20:34.217
How's your exercise?
00:20:34.257 --> 00:20:34.876
How's your sleep?
00:20:35.136 --> 00:20:35.897
Are you meditating?
00:20:36.238 --> 00:20:38.118
Get an Epsom salt bath,
00:20:38.138 --> 00:20:38.999
get some magnesium,
00:20:39.859 --> 00:20:41.480
do all these things for your body.
00:20:42.060 --> 00:20:44.083
And what I'll say is that body care
00:20:44.123 --> 00:20:47.044
strategies are great for stress when the
00:20:47.064 --> 00:20:48.605
stress is being driven by our body.
00:20:49.445 --> 00:20:51.547
But what I notice is working with clients
00:20:51.586 --> 00:20:53.647
is someone would take care of their body
00:20:53.709 --> 00:20:55.869
on Saturday, go for a run,
00:20:56.150 --> 00:20:56.971
eat a good meal,
00:20:57.050 --> 00:20:58.131
get a good night's sleep.
00:20:58.652 --> 00:20:59.751
And then on Sunday night,
00:20:59.912 --> 00:21:01.512
they still feel anxious and stressed
00:21:01.532 --> 00:21:02.233
thinking about work.
00:21:02.877 --> 00:21:03.858
And I'd be like, oh, shoot.
00:21:04.479 --> 00:21:07.260
And so if the stress is being driven
00:21:07.320 --> 00:21:08.340
by the mind,
00:21:08.862 --> 00:21:11.542
then we need some type of mental strategy
00:21:11.643 --> 00:21:12.804
or mind care strategies,
00:21:13.104 --> 00:21:14.265
as I refer to it,
00:21:14.345 --> 00:21:15.865
in order to overcome the stress.
00:21:17.166 --> 00:21:19.087
One simple mind care,
00:21:19.268 --> 00:21:21.548
which I think for people is worst case
00:21:21.568 --> 00:21:22.049
scenario.
00:21:22.769 --> 00:21:23.349
Many people,
00:21:23.390 --> 00:21:25.291
when something happens mentally,
00:21:25.311 --> 00:21:27.073
they go to worst case scenario and it
00:21:27.173 --> 00:21:29.173
adds stress and anxiety overwhelm.
00:21:30.362 --> 00:21:32.103
And so I could go for a run,
00:21:32.163 --> 00:21:33.242
but if I come back and I go
00:21:33.282 --> 00:21:34.202
to worst case scenario,
00:21:34.242 --> 00:21:35.344
I'm still going to feel stressed.
00:21:36.223 --> 00:21:36.923
I can meditate,
00:21:36.943 --> 00:21:38.325
but if I go to worst case scenario,
00:21:38.525 --> 00:21:39.865
I'm still going to feel anxious.
00:21:40.505 --> 00:21:43.905
And so one simple mind technique or mind
00:21:44.146 --> 00:21:46.886
exercise is called decatastrophizing.
00:21:47.627 --> 00:21:50.269
And it simply involves thinking about the
00:21:50.308 --> 00:21:53.009
best case scenario and then thinking about
00:21:53.088 --> 00:21:54.289
the likely scenarios.
00:21:55.285 --> 00:21:57.548
And even if thinking about the best case
00:21:57.567 --> 00:21:59.830
scenario doesn't eliminate the possibility
00:21:59.971 --> 00:22:00.833
of the worst case,
00:22:01.212 --> 00:22:03.957
it just makes the overall picture more
00:22:04.037 --> 00:22:04.718
positive.
00:22:05.278 --> 00:22:07.961
And so it tends to serve to decrease
00:22:08.123 --> 00:22:08.884
our anxiety.
00:22:09.829 --> 00:22:11.990
And if we're thinking about how we're
00:22:12.010 --> 00:22:14.372
going to navigate the stressful situation,
00:22:14.832 --> 00:22:16.972
when we do it from a more grounded
00:22:17.053 --> 00:22:17.952
perspective,
00:22:18.613 --> 00:22:20.594
our cognitive function and our judgment is
00:22:20.614 --> 00:22:21.294
going to be better.
00:22:21.714 --> 00:22:23.315
And so if we're in that worst case
00:22:23.335 --> 00:22:24.915
scenario, sure we can do deep breathing,
00:22:25.276 --> 00:22:27.817
but we also need to mentally think best
00:22:27.836 --> 00:22:29.116
case scenario, likely scenario,
00:22:29.196 --> 00:22:30.157
and then from that place.
00:22:30.637 --> 00:22:32.420
our judgment is usually heightened.
00:22:32.440 --> 00:22:35.423
So I would say that not just PTs,
00:22:35.443 --> 00:22:37.185
but a lot of people, but especially PTs,
00:22:37.205 --> 00:22:38.448
because we're so good at the body.
00:22:38.548 --> 00:22:39.910
Like that's just, that's our world.
00:22:39.950 --> 00:22:40.830
Right.
00:22:40.871 --> 00:22:41.090
When you,
00:22:41.151 --> 00:22:42.031
when all you have is a hammer,
00:22:42.071 --> 00:22:42.913
the world is full of nails.
00:22:42.952 --> 00:22:43.134
Right.
00:22:43.153 --> 00:22:44.115
So we go body first.
00:22:44.154 --> 00:22:44.596
Yeah.
00:22:44.756 --> 00:22:45.375
It's in the name.
00:22:46.218 --> 00:22:46.798
Absolutely.
00:22:47.058 --> 00:22:47.618
Absolutely.
00:22:48.413 --> 00:22:51.534
Let's go tactical because if someone is
00:22:51.574 --> 00:22:52.733
doing this on their own, that's great.
00:22:53.834 --> 00:22:56.414
But if where you work helps to facilitate
00:22:56.454 --> 00:22:58.255
this, how great would that be?
00:22:58.654 --> 00:23:00.035
So if you owned a clinic or you
00:23:00.055 --> 00:23:01.615
were brought in to help run a clinic,
00:23:01.935 --> 00:23:03.715
what would you do to improve staff
00:23:04.056 --> 00:23:06.395
emotional health without just throwing
00:23:06.435 --> 00:23:07.217
money at the problem?
00:23:07.237 --> 00:23:08.957
Because throwing money at the problem most
00:23:08.997 --> 00:23:10.457
of the time doesn't work and you're not
00:23:10.477 --> 00:23:11.297
going to get the money anyway.
00:23:11.856 --> 00:23:12.817
So if you owned a clinic today,
00:23:12.837 --> 00:23:13.938
what would you do to improve staff
00:23:13.978 --> 00:23:14.557
emotional health?
00:23:15.478 --> 00:23:16.157
Yeah, yeah.
00:23:16.857 --> 00:23:19.078
I think that clinicians and clinic owners
00:23:19.098 --> 00:23:20.298
have lots of options.
00:23:21.118 --> 00:23:23.099
And I think that from a coaching
00:23:23.140 --> 00:23:24.200
perspective, I'll say this,
00:23:24.619 --> 00:23:27.020
collaboration is always, I think,
00:23:27.221 --> 00:23:29.662
a little bit more beneficial than pure
00:23:29.682 --> 00:23:30.182
directive.
00:23:30.682 --> 00:23:31.821
And so if there is a way to
00:23:31.862 --> 00:23:33.382
collaborate with the people that you're
00:23:33.422 --> 00:23:34.742
trying to uplift and support,
00:23:35.022 --> 00:23:36.303
then that can go a long way.
00:23:36.982 --> 00:23:39.523
And so I think that
00:23:41.075 --> 00:23:41.535
Actually,
00:23:41.634 --> 00:23:42.415
I'll say it this way when I think
00:23:42.435 --> 00:23:42.936
about stress.
00:23:43.836 --> 00:23:44.678
And you know it because you got a
00:23:44.698 --> 00:23:45.419
copy of my book.
00:23:46.680 --> 00:23:48.080
The anatomy of stress.
00:23:49.000 --> 00:23:51.423
Stress is going to be driven by four
00:23:51.462 --> 00:23:54.286
things, our situation, our behavior,
00:23:54.465 --> 00:23:55.767
our body, and our mind.
00:23:56.657 --> 00:23:59.459
And so if we can change the situation
00:23:59.519 --> 00:24:00.400
through behavior,
00:24:00.640 --> 00:24:01.980
that's a great place to start.
00:24:02.619 --> 00:24:05.321
And so there may be a clinic practice
00:24:06.001 --> 00:24:07.182
will look and say, OK,
00:24:07.521 --> 00:24:09.363
what can we change structurally?
00:24:09.403 --> 00:24:11.824
What can we do something from a behavioral
00:24:11.864 --> 00:24:14.144
perspective that just naturally leads to
00:24:14.204 --> 00:24:16.766
more enjoyment?
00:24:17.546 --> 00:24:19.346
I've had a bunch of friends here in
00:24:19.386 --> 00:24:22.347
Massachusetts who have gone to a more one
00:24:24.828 --> 00:24:26.690
PT one client model.
00:24:27.369 --> 00:24:29.390
And I know that a lot of PTs
00:24:29.410 --> 00:24:31.010
tend to like that model more.
00:24:31.070 --> 00:24:32.830
So I have a buddy who has a
00:24:32.891 --> 00:24:34.750
big practice and like they started to
00:24:34.851 --> 00:24:37.071
expand like the amount of time that a
00:24:37.092 --> 00:24:38.152
PT could have with a patient.
00:24:38.571 --> 00:24:39.251
And so again,
00:24:39.271 --> 00:24:42.353
like in every practice on this knows their
00:24:42.393 --> 00:24:43.212
business better than me.
00:24:43.252 --> 00:24:45.074
But what I'll simply say is that there
00:24:45.114 --> 00:24:48.074
can be potentially things that we do to
00:24:48.114 --> 00:24:49.994
just make the overall environment just a
00:24:50.035 --> 00:24:50.914
little more supportive.
00:24:52.346 --> 00:24:53.047
Beyond that,
00:24:53.126 --> 00:24:54.768
we can think about how do we support
00:24:54.807 --> 00:24:57.409
people physically.
00:24:58.750 --> 00:25:00.151
And I'll also say this,
00:25:00.871 --> 00:25:03.133
I feel like culture is one of the
00:25:03.173 --> 00:25:04.792
words that gets thrown around a lot.
00:25:04.814 --> 00:25:05.094
It does.
00:25:06.121 --> 00:25:09.442
And I do feel that optimism is a
00:25:09.561 --> 00:25:12.502
part of the culture that can just really
00:25:13.083 --> 00:25:15.324
revolutionize how we interact.
00:25:16.284 --> 00:25:17.163
Simple example,
00:25:17.943 --> 00:25:20.724
I refer to connection as a mental skill.
00:25:21.464 --> 00:25:23.066
And we know that when people feel
00:25:23.226 --> 00:25:25.326
connection in an environment that they
00:25:25.365 --> 00:25:27.567
thrive and they feel less burnt out,
00:25:27.626 --> 00:25:28.126
less stressed.
00:25:28.886 --> 00:25:33.048
And so a couple of thoughts about
00:25:33.108 --> 00:25:33.949
connection muscles.
00:25:34.977 --> 00:25:37.799
When we relate to people in a negative
00:25:37.839 --> 00:25:40.162
way, it weakens connection.
00:25:41.403 --> 00:25:43.845
When we relate to people in a positive
00:25:43.865 --> 00:25:45.547
way, it strengthens connection.
00:25:46.473 --> 00:25:48.954
And so, simple thing,
00:25:49.434 --> 00:25:50.795
gratitude and appreciation.
00:25:50.894 --> 00:25:52.395
I know those are two different things,
00:25:52.415 --> 00:25:53.256
so gratitude.
00:25:53.756 --> 00:25:56.116
If we are creating a culture where we're
00:25:56.217 --> 00:25:58.678
expressing gratitude and appreciation for
00:25:58.718 --> 00:25:59.657
each other, then that goes a long way.
00:25:59.678 --> 00:26:00.438
I'm thinking about something, you know,
00:26:00.458 --> 00:26:01.397
I'm in Boston and there was this study
00:26:01.417 --> 00:26:01.577
on teams.
00:26:01.597 --> 00:26:02.278
And it was, they actually used the,
00:26:02.298 --> 00:26:02.759
I think it was the, the,
00:26:02.778 --> 00:26:03.239
I think it was the,
00:26:03.259 --> 00:26:03.638
I think it was the,
00:26:03.659 --> 00:26:04.138
I think it was the,
00:26:04.159 --> 00:26:04.699
I think it was the,
00:26:04.719 --> 00:26:05.118
I think it was the,
00:26:05.138 --> 00:26:05.679
I think it was the,
00:26:05.779 --> 00:26:06.440
I think it was the,
00:26:06.539 --> 00:26:07.299
I think it was the,
00:26:07.319 --> 00:26:07.680
I think it was the,
00:26:07.700 --> 00:26:08.180
I think it was the,
00:26:08.200 --> 00:26:08.559
I think it was the,
00:26:08.579 --> 00:26:08.960
I think it was the,
00:26:08.980 --> 00:26:09.340
I think it was the,
00:26:09.361 --> 00:26:09.760
I think it was the,
00:26:09.780 --> 00:26:10.181
I think it was the,
00:26:10.201 --> 00:26:10.641
I think it was the,
00:26:10.661 --> 00:26:11.020
I think it was the,
00:26:11.040 --> 00:26:11.580
I think it was the,
00:26:11.601 --> 00:26:12.060
I think it was the,
00:26:12.080 --> 00:26:12.721
I think it was the,
00:26:12.741 --> 00:26:13.261
I think it was the,
00:26:13.281 --> 00:26:13.642
I think it was the,
00:26:13.682 --> 00:26:14.241
I think it was the,
00:26:14.261 --> 00:26:14.461
I think it
00:26:14.978 --> 00:26:17.420
And they wanted to see how many times
00:26:17.460 --> 00:26:19.102
did the players touch each other?
00:26:19.281 --> 00:26:19.742
Oh, I saw this.
00:26:19.762 --> 00:26:20.363
This is interesting.
00:26:20.423 --> 00:26:20.864
Yeah.
00:26:20.963 --> 00:26:23.066
You know, high five, pats on the butt.
00:26:24.307 --> 00:26:26.148
And what they found is that the Boston
00:26:26.209 --> 00:26:27.289
Celtics in that year,
00:26:27.710 --> 00:26:29.832
they had the highest touch percentage of
00:26:29.932 --> 00:26:30.333
any team.
00:26:30.353 --> 00:26:31.993
They just were congratulating people and
00:26:32.034 --> 00:26:34.236
living in this spirit of service and
00:26:34.276 --> 00:26:34.616
support.
00:26:34.957 --> 00:26:36.377
And they went on to win a championship
00:26:36.417 --> 00:26:36.778
that year.
00:26:37.647 --> 00:26:39.569
and so what i'd say is that when
00:26:39.589 --> 00:26:43.733
we're in a company if we can start
00:26:43.795 --> 00:26:45.977
and i feel like the leaders can can
00:26:46.017 --> 00:26:48.159
be the ones if the leaders are leading
00:26:48.199 --> 00:26:51.623
with gratitude and appreciation more so
00:26:51.702 --> 00:26:56.288
than criticism and blaming and i know it's
00:26:56.327 --> 00:26:58.048
hard because like sometimes as a leader
00:26:58.069 --> 00:26:59.570
you're like i want people to do the
00:26:59.611 --> 00:26:59.971
job
00:27:00.882 --> 00:27:03.143
And so what I'd say is criticism,
00:27:03.163 --> 00:27:05.144
I would consider a pessimism muscle.
00:27:05.443 --> 00:27:06.204
What are your flaws?
00:27:06.285 --> 00:27:07.005
What are your mistakes?
00:27:07.125 --> 00:27:07.885
What are your weaknesses?
00:27:07.965 --> 00:27:08.786
What are you doing wrong?
00:27:08.905 --> 00:27:10.047
What do I not like?
00:27:10.826 --> 00:27:12.587
And the optimism muscle would be
00:27:12.708 --> 00:27:13.468
appreciation.
00:27:14.028 --> 00:27:14.808
What are your strengths?
00:27:14.888 --> 00:27:15.568
What are you good at?
00:27:15.609 --> 00:27:16.509
What are you doing well?
00:27:16.630 --> 00:27:18.151
What do I like about what you're doing?
00:27:18.651 --> 00:27:20.991
And so simply if we start shifting and
00:27:21.031 --> 00:27:22.732
start being more appreciative,
00:27:23.173 --> 00:27:24.894
then that can just go a long way
00:27:25.013 --> 00:27:28.115
to make people feel empowered.
00:27:28.855 --> 00:27:31.459
And when we're connected to something
00:27:31.479 --> 00:27:32.318
that's meaningful,
00:27:33.299 --> 00:27:35.301
the hard work actually uplifts us.
00:27:36.383 --> 00:27:37.864
When we feel like we're doing something
00:27:37.884 --> 00:27:39.704
that's meaningless and we're not getting
00:27:39.766 --> 00:27:42.288
any appreciation, that beats us down.
00:27:43.087 --> 00:27:44.368
And so again,
00:27:44.449 --> 00:27:45.569
I know we could probably talk about it
00:27:45.630 --> 00:27:46.050
for a lot,
00:27:46.090 --> 00:27:48.192
but what I'd say is that a culture
00:27:48.272 --> 00:27:50.934
that is more optimistic and appreciative
00:27:51.295 --> 00:27:53.277
will always be the culture that is more
00:27:53.336 --> 00:27:55.479
cynical and negative and critical.
00:27:56.144 --> 00:27:56.423
Yeah.
00:27:57.204 --> 00:27:58.746
You ready for a quick rapid fire game?
00:27:58.766 --> 00:27:59.645
I didn't prepare you for this,
00:27:59.705 --> 00:28:00.707
but we're in a rapid fire.
00:28:01.186 --> 00:28:01.426
Sure.
00:28:02.147 --> 00:28:04.970
Best sixty second stress reset.
00:28:05.009 --> 00:28:05.910
What would you suggest?
00:28:08.092 --> 00:28:10.452
Yeah.
00:28:10.492 --> 00:28:10.952
For me,
00:28:11.053 --> 00:28:13.555
I'm thinking going outside and sitting
00:28:13.674 --> 00:28:15.195
outside for sixty minutes and just
00:28:15.215 --> 00:28:15.576
breathing.
00:28:15.916 --> 00:28:16.436
Touch grass.
00:28:16.957 --> 00:28:17.396
Yeah.
00:28:17.837 --> 00:28:18.678
No technology.
00:28:18.718 --> 00:28:19.719
Just in nature.
00:28:19.818 --> 00:28:20.839
Breathe for thirty seconds,
00:28:20.980 --> 00:28:22.760
sixty seconds and go back inside.
00:28:23.393 --> 00:28:24.294
Besides yours,
00:28:24.714 --> 00:28:27.678
a book every rehab professional should
00:28:27.718 --> 00:28:27.958
read.
00:28:27.978 --> 00:28:28.999
What do you like?
00:28:31.461 --> 00:28:31.821
Actually,
00:28:32.002 --> 00:28:33.724
one of the books that really informed my
00:28:33.765 --> 00:28:34.005
book,
00:28:34.065 --> 00:28:35.707
and I write about it in chapter four,
00:28:35.846 --> 00:28:38.028
is The Upside of Stress by Kelly
00:28:38.068 --> 00:28:38.670
McGonigal.
00:28:39.550 --> 00:28:42.054
It was a beautiful book that completely
00:28:42.153 --> 00:28:43.935
changed my perspective on stress.
00:28:47.189 --> 00:28:47.808
Actually,
00:28:47.828 --> 00:28:49.609
there was a study in nineteen ninety eight
00:28:49.970 --> 00:28:51.550
where they interviewed thirty thousand
00:28:51.590 --> 00:28:52.991
people and they asked them,
00:28:53.491 --> 00:28:57.093
do you have a positive view of stress
00:28:57.314 --> 00:28:58.493
or action?
00:28:58.513 --> 00:28:59.233
What they asked them was,
00:28:59.914 --> 00:29:01.654
do you think stress is harmful for your
00:29:01.714 --> 00:29:01.996
health?
00:29:02.715 --> 00:29:03.256
Yes or no.
00:29:04.297 --> 00:29:05.436
Actually, I'm messing up the study,
00:29:05.477 --> 00:29:06.436
and that's funny because it's what I've
00:29:06.457 --> 00:29:06.817
talked about.
00:29:08.857 --> 00:29:10.538
They actually asked them if they had a
00:29:11.019 --> 00:29:11.299
lot,
00:29:11.420 --> 00:29:13.019
if they experienced a lot of stress in
00:29:13.039 --> 00:29:13.840
the previous year.
00:29:15.086 --> 00:29:16.626
And then the second question was,
00:29:16.686 --> 00:29:18.628
do they think stress is harmful for their
00:29:18.669 --> 00:29:20.150
health?
00:29:20.250 --> 00:29:21.892
And what they found years later when they
00:29:21.912 --> 00:29:23.993
looked at the death records is that people
00:29:24.034 --> 00:29:26.675
who had a lot of stress and thought
00:29:26.715 --> 00:29:29.419
it was harmful were forty three percent
00:29:29.439 --> 00:29:31.721
more likely to have died.
00:29:31.760 --> 00:29:31.840
Wow.
00:29:31.941 --> 00:29:33.701
But the weird thing is the group with
00:29:33.721 --> 00:29:36.464
the lowest mortality were people who had a
00:29:36.505 --> 00:29:38.767
lot of stress but didn't think it was
00:29:38.807 --> 00:29:39.748
harmful for their health.
00:29:40.737 --> 00:29:42.598
And it led the researchers to conclude
00:29:42.618 --> 00:29:45.520
that the perception that stress is harmful
00:29:45.862 --> 00:29:48.144
is likely causing excess deaths.
00:29:49.244 --> 00:29:52.667
And so we know this from a,
00:29:53.848 --> 00:29:55.590
if we think about placebo effect,
00:29:56.250 --> 00:29:59.114
most clinicians are aware of the placebo
00:29:59.134 --> 00:29:59.513
effect.
00:30:00.134 --> 00:30:02.356
But what we don't often think about is
00:30:02.457 --> 00:30:04.078
the nocebo effect.
00:30:04.815 --> 00:30:07.157
which is our thoughts can actually cause
00:30:07.198 --> 00:30:07.557
harm.
00:30:07.657 --> 00:30:10.540
And so how we think influences how our
00:30:10.580 --> 00:30:12.282
body physically responds.
00:30:12.903 --> 00:30:15.665
And so the way she collected the
00:30:15.726 --> 00:30:17.848
researches on expectation theory and
00:30:17.909 --> 00:30:18.690
nocebo effect,
00:30:18.730 --> 00:30:20.632
and it was just such a beautiful way
00:30:20.672 --> 00:30:22.913
to just change how I talked about stress
00:30:22.933 --> 00:30:24.615
because I used to tell people,
00:30:24.855 --> 00:30:26.538
stress is gonna kill you, avoid it,
00:30:26.577 --> 00:30:27.258
it's toxic.
00:30:27.939 --> 00:30:30.301
And by me making stress out to be
00:30:30.422 --> 00:30:31.323
such a villain,
00:30:31.982 --> 00:30:33.244
especially because it's something that
00:30:33.285 --> 00:30:34.445
people cannot escape,
00:30:35.105 --> 00:30:37.588
I was actually adding to the anxiety and
00:30:37.648 --> 00:30:39.611
probably the negative effects of stress.
00:30:39.971 --> 00:30:42.212
And so that book really did change how
00:30:42.273 --> 00:30:44.695
I thought about stress and played a large
00:30:44.715 --> 00:30:46.758
role in how I talk about it in
00:30:46.817 --> 00:30:47.178
my book.
00:30:47.198 --> 00:30:47.479
So yeah,
00:30:47.679 --> 00:30:49.740
The Upside of Stress by Kelly McGonigal.
00:30:49.820 --> 00:30:50.582
It's a beautiful book.
00:30:50.842 --> 00:30:51.102
Good one.
00:30:51.903 --> 00:30:54.164
Most underrated daily habit.
00:30:54.444 --> 00:30:56.007
What's underrated that you'd say, hey,
00:30:56.027 --> 00:30:57.367
listen, if you add this,
00:30:57.808 --> 00:31:00.790
best juice versus squeeze ratio?
00:31:00.851 --> 00:31:02.833
Yeah.
00:31:02.873 --> 00:31:04.214
The first one I'll say is optimism,
00:31:04.275 --> 00:31:06.096
but I know that's just like a layup.
00:31:06.817 --> 00:31:08.858
But if I have to choose another one
00:31:08.959 --> 00:31:10.099
besides optimism,
00:31:11.181 --> 00:31:12.663
I feel like optimism can go in so
00:31:12.682 --> 00:31:13.542
many different ways.
00:31:15.746 --> 00:31:17.166
Actually, I'll stay with optimism.
00:31:17.346 --> 00:31:18.948
And what I'll say is that I think
00:31:19.828 --> 00:31:24.592
if we appreciate ourselves and practice
00:31:24.632 --> 00:31:25.531
self-appreciation,
00:31:25.652 --> 00:31:28.034
it's something that can just change our
00:31:28.114 --> 00:31:28.794
experience.
00:31:29.515 --> 00:31:31.296
Most of us are our own worst critics.
00:31:31.576 --> 00:31:33.237
And we go through life beating ourselves
00:31:33.356 --> 00:31:33.518
up.
00:31:33.718 --> 00:31:35.159
And it makes us feel inadequate,
00:31:35.199 --> 00:31:37.099
depressed, frustrated, less than.
00:31:37.779 --> 00:31:39.621
And if we just spend a little bit
00:31:39.641 --> 00:31:42.903
of time appreciating our goodness, man,
00:31:42.963 --> 00:31:44.084
we're just going to shine so much
00:31:44.163 --> 00:31:44.785
brighter.
00:31:45.305 --> 00:31:45.565
So, yeah,
00:31:45.625 --> 00:31:47.646
self-appreciation is something that I'll
00:31:47.666 --> 00:31:49.829
say that it's it goes under the radar,
00:31:49.869 --> 00:31:51.770
but it just shows up in everything that
00:31:51.790 --> 00:31:52.132
we do.
00:31:52.152 --> 00:31:53.252
All right.
00:31:53.272 --> 00:31:54.374
We have a tradition on the show.
00:31:54.534 --> 00:31:56.855
It is called the parting shot.
00:31:57.737 --> 00:31:59.798
This is the parting shot.
00:32:00.319 --> 00:32:01.721
One last mic drop moment.
00:32:02.382 --> 00:32:03.201
No pressure.
00:32:03.623 --> 00:32:05.724
Just your legacy on the line.
00:32:07.201 --> 00:32:08.843
I want to thank US Physical Therapy for
00:32:08.903 --> 00:32:10.503
supporting the show and keeping this thing
00:32:10.564 --> 00:32:11.023
on the air.
00:32:11.064 --> 00:32:12.545
They're a national network of clinics
00:32:12.585 --> 00:32:14.905
focused on developing clinicians through
00:32:14.945 --> 00:32:16.527
mentorship, leadership tracks,
00:32:16.606 --> 00:32:17.968
and long-term career growth.
00:32:18.008 --> 00:32:20.328
Learn more at USPH.com,
00:32:20.730 --> 00:32:22.810
plus our friends at Empower EMR.
00:32:22.851 --> 00:32:24.332
If your clinic is stuck in an EMR
00:32:24.352 --> 00:32:25.291
that slows you down,
00:32:25.873 --> 00:32:27.012
it's not very optimistic.
00:32:27.353 --> 00:32:29.255
Empower gives you faster workflows,
00:32:29.295 --> 00:32:30.355
cleaner documentation,
00:32:30.375 --> 00:32:32.355
and support PTs actually appreciate.
00:32:32.856 --> 00:32:34.718
Upgrade your clinic's brain at
00:32:34.758 --> 00:32:36.278
EmpowerEMR.com.
00:32:36.298 --> 00:32:36.778
So, Charles.
00:32:37.318 --> 00:32:37.939
Parting shot.
00:32:38.519 --> 00:32:40.559
You can give us your own mic drop
00:32:40.599 --> 00:32:42.260
moment, quote, idea, anything,
00:32:42.421 --> 00:32:43.500
or I can hit you with a parting
00:32:43.540 --> 00:32:44.281
shot question.
00:32:44.301 --> 00:32:48.323
It's completely your call.
00:32:48.403 --> 00:32:49.564
Yeah, if you've got a question for me,
00:32:49.584 --> 00:32:51.304
yeah, go for it.
00:32:51.344 --> 00:32:53.484
So if every person listening today could
00:32:53.505 --> 00:32:56.726
build just one stronger inner muscle over
00:32:56.746 --> 00:32:58.946
the next year, gratitude, resilience,
00:32:59.027 --> 00:32:59.987
optimism, discipline,
00:33:00.347 --> 00:33:02.708
which one would you choose and why?
00:33:02.728 --> 00:33:03.409
Hmm.
00:33:05.452 --> 00:33:08.016
Oh, man, that's a really great question.
00:33:08.256 --> 00:33:10.837
I'm going to choose faith.
00:33:12.099 --> 00:33:14.761
And what I'll say is I know that
00:33:15.061 --> 00:33:19.066
in a world where sometimes people want to
00:33:19.105 --> 00:33:19.987
run away from religion,
00:33:20.027 --> 00:33:21.368
they also run away from faith.
00:33:22.328 --> 00:33:25.570
But there's a quote that has been my
00:33:25.631 --> 00:33:28.291
guiding principle as a person and as a
00:33:28.332 --> 00:33:29.532
coach that comes from Dr.
00:33:29.573 --> 00:33:30.373
Martin Luther King.
00:33:30.893 --> 00:33:31.413
And it says,
00:33:31.634 --> 00:33:34.275
faith is taking the first step even when
00:33:34.315 --> 00:33:35.695
you can't see the whole staircase.
00:33:37.016 --> 00:33:38.757
And I think a lot of times,
00:33:38.817 --> 00:33:41.358
especially for highly educated adults,
00:33:41.818 --> 00:33:45.119
we've learned to master certain areas of
00:33:45.180 --> 00:33:47.240
our lives and we want to act with
00:33:47.402 --> 00:33:47.922
certainty.
00:33:48.775 --> 00:33:50.896
And so we just naturally want to research
00:33:50.997 --> 00:33:52.478
and know before we try.
00:33:52.958 --> 00:33:54.719
But sometimes that keeps us stuck.
00:33:55.539 --> 00:33:57.761
And if we can embrace the idea that
00:33:57.882 --> 00:33:59.762
life is never a hundred percent certain
00:34:00.544 --> 00:34:02.625
and develop faith in ourselves,
00:34:02.924 --> 00:34:04.646
develop faith in other people,
00:34:04.666 --> 00:34:06.367
develop faith in a higher power,
00:34:06.708 --> 00:34:08.309
and just take that first step,
00:34:08.869 --> 00:34:10.471
then I think that that's going to be
00:34:10.550 --> 00:34:12.052
something that really will lead to our
00:34:12.092 --> 00:34:13.233
growth and success.
00:34:13.831 --> 00:34:14.471
That's a great quote.
00:34:14.690 --> 00:34:15.130
It's a good one.
00:34:15.251 --> 00:34:16.391
Not the first time it's been used on
00:34:16.411 --> 00:34:17.371
this show.
00:34:17.711 --> 00:34:20.012
Up your optimism game, how to turn stress,
00:34:20.032 --> 00:34:21.672
depression, and anxiety to joy, happiness,
00:34:21.713 --> 00:34:22.253
and peace of mind.
00:34:22.974 --> 00:34:23.313
I don't know.
00:34:23.353 --> 00:34:24.673
Could the world use a little more joy,
00:34:24.713 --> 00:34:25.653
happiness, and peace of mind?
00:34:25.693 --> 00:34:27.235
I think it could.
00:34:27.414 --> 00:34:28.735
Best way for the people to pick up
00:34:28.775 --> 00:34:29.094
the book.
00:34:29.695 --> 00:34:30.536
I know it's on Amazon,
00:34:30.556 --> 00:34:31.335
but is it anywhere else?
00:34:32.175 --> 00:34:33.637
Amazon's probably the best place.
00:34:33.677 --> 00:34:35.077
You can get it in Kindle version,
00:34:35.117 --> 00:34:36.536
paperback, or even hardback.
00:34:36.996 --> 00:34:37.237
Yeah.
00:34:37.637 --> 00:34:38.777
I say pick it up in paperback.
00:34:39.077 --> 00:34:40.438
You want to pick this thing up and
00:34:40.458 --> 00:34:40.878
you want to hold it.
00:34:40.898 --> 00:34:42.559
It's a great read.
00:34:43.048 --> 00:34:46.951
Kudos for you on caring about this topic
00:34:46.990 --> 00:34:48.072
enough to not only research it for
00:34:48.112 --> 00:34:48.612
yourself,
00:34:48.911 --> 00:34:51.074
but put the thoughts in order and sharing
00:34:51.114 --> 00:34:51.213
it.
00:34:51.253 --> 00:34:52.114
So kudos to you, man.
00:34:52.153 --> 00:34:53.394
Congratulations on writing this book.
00:34:54.371 --> 00:34:56.432
Yeah, it's been a labor of love.
00:34:56.552 --> 00:34:58.014
I'm glad that it's out in the world.
00:34:58.253 --> 00:35:00.456
And I appreciate you for allowing me to
00:35:00.516 --> 00:35:01.195
talk about it.
00:35:01.675 --> 00:35:02.916
And hopefully, you know,
00:35:02.996 --> 00:35:03.998
with this exposure,
00:35:04.018 --> 00:35:06.378
we can help one clinician, one person,
00:35:06.498 --> 00:35:09.661
one somebody to find a path so that
00:35:09.701 --> 00:35:11.121
they can have more joy and peace,
00:35:11.822 --> 00:35:13.784
allowing them to make the biggest positive
00:35:13.844 --> 00:35:14.664
impact at home,
00:35:14.744 --> 00:35:16.144
at work and in the world.
00:35:16.666 --> 00:35:17.085
Sounds great.
00:35:17.146 --> 00:35:17.826
Charles, thanks for the time.
00:35:17.846 --> 00:35:18.827
I appreciate it.
00:35:18.887 --> 00:35:19.746
Yes, very welcome.
00:35:19.766 --> 00:35:20.407
I appreciate you.
00:35:22.164 --> 00:35:23.206
That's it for this one,
00:35:23.505 --> 00:35:25.168
but we're just getting warmed up.
00:35:25.648 --> 00:35:27.550
Smash follow, send it to a friend,
00:35:27.769 --> 00:35:29.431
or crank up the next episode.
00:35:29.952 --> 00:35:30.873
Want to go deeper?
00:35:31.153 --> 00:35:35.378
Hit us at pgpiecast.com or find us on
00:35:35.398 --> 00:35:37.960
YouTube and socials at pgpiecast.
00:35:38.380 --> 00:35:40.663
And legally, none of this was advice.
00:35:40.722 --> 00:35:42.583
It's for entertainment purposes only.
00:35:43.144 --> 00:35:44.126
Bulls**t!
00:35:44.146 --> 00:35:44.706
See, Keith?
00:35:44.927 --> 00:35:46.007
We read the script.
00:35:46.307 --> 00:35:46.949
Happy now?