Business Listen

Most physical therapy clinics are tracking metrics—but not all metrics actually matter. In this episode, Jimmy and Tony break down how KPIs can unintentionally drive the wrong behavior inside your clinic. From arrival rate to cancellation tracking, they explain how focusing on the wrong numbers can lead to worse patient outcomes and stalled business growth. They also explore a bigger shift: why PT clinic owners should think beyond traditional revenue models and start leveraging attentio...

Today’s episode digs into a huge question for PTs and healthcare entrepreneurs: What’s your value compared to the alternatives? Whether it’s AI tools, YouTube videos, massage, or urgent care — patients are making decisions before they ever call you. Jimmy McKay is joined by PT powerhouses Tony Maritato and Dave Kittle for an honest, funny, and practical conversation about branding, pricing, value, and launching your business without overthinking. Featured Guests: ???? Tony Maritato — Lear...

In this episode, real estate expert Colin Carr joins the show to share hard-won insights from helping over 5,500 healthcare providers negotiate their real estate deals. If you think you can DIY your next lease or purchase, this episode will change your mind.What You’ll Learn:* Why having multiple property options matters* The danger of trusting the landlord's "nice guy" routine* How to approach lease renewals strategically* How to decide whether to lease or buy your clinic space* Myths about visibility, parking, and location you need to rethink* Connect with Colin Carr:

In this inspiring 10-year reunion episode, Ben Fung returns to reflect on the evolution of the PT profession — and what physical therapists and healthcare professionals MUST prioritize to thrive in 2025 and beyond. From wage literacy and career versatility to boardroom insights and the importance of work-life balance, this episode delivers clear, actionable advice for any PT looking to grow a rewarding career. Topics Discussed: Why wage literacy is more important than wage transparency How you...

Nicole and Stephanie, aka The Note Ninjas, are an OT and PT duo teaching therapists how to cut documentation time without cutting corners. In this episode, they join Jimmy to talk about their personal breaking points, how they created a better way to document, and why creative treatment doesn’t have to come at the cost of defensibility or compliance. They also preview their upcoming CEU-approved virtual summit, where therapists will walk away with actionable documentation strategies and treatme...

Physical therapists often shy away from clinic retail, fearing they’ll come off as "salesy." Paul Timko from Stop Pain Clinical joins us to explain why selling isn't sleazy — it's smart. Paul shares how smart retail strategies improve patient care, strengthen home exercise compliance, and even grow your clinic’s revenue. Plus, learn about his Clinic Retail Mastermind and how it’s helping PTs nationwide level up without selling out. In This Episode: Why PTs resist retail — and why they shouldn't...

Physical therapists: STOP focusing on new patients—until you fix THIS. In this episode, host Jimmy McKay sits down with Sturdy McKee (of 6hourceo.com) to talk about the real growth levers for PT clinics, why your front desk might be your biggest problem, and how marketing myths are costing you money.

On this episode of PT Pintcast, we hit the road — literally — with Matt Jurek, a PT who’s turned his passion for travel and tech into a remote-first consulting business. From full-time RV living to building RTM programs for clinics nationwide, Matt walks us through the how, why, and what’s next in Remote Therapeutic Monitoring.

In this episode, we break down a real-world clinic owner's struggles with debt, cash flow, staffing, and the "limbo" between being a solo PT and scaling a true business. Learn why adding a business partner is not a quick fix, how profit must come before partnerships, and how focusing on high-profit, low-stress services can save your clinic. What you'll learn: Why many PTs stay stuck in "not profitable enough" mode Tactical steps to outsource, automate, and eliminate busywork How to create ur...

In this episode, Jimmy McKay and Dave Kittle unpack why simply demanding a raise isn’t a long-term solution for PTs — and how creating value is the real power move. They dig into why messaging matters more than ever (goodbye “movement assessments”), innovative business models in neuro rehab, and what real partnerships look like in modern healthcare careers. Plus, they share hard-won lessons from radio sales, managing partnerships, and leadership inside clinics. Links: Learn more at PTPintcast...