Burnout. Bias. Belonging. Dr. Lisa Flexner drops the mic in this CSM 2026 preview packed with truth bombs for clinic leaders, educators, and early-career PTs.
Lisa breaks down her three sessions at APTA CSM 2026:
“OK Boomer, Meet Gen Z” — a generational deep dive for healthcare teams
“Our Patients Are on Drugs” — exploring opioid, cannabis & psychedelic use in PT
“A Weighty Matter” — how weight stigma is harming care and what to do about it
🎯 Plus:
Why burnout isn’t your fault — it’s a systems issue
How to actually retain Gen Z in your clinic
How PTs can talk about weight without harming the therapeutic alliance
00:00 - Intro: CSM 2026 + Lisa’s Leadership Style
03:20 - Why Gen Z Thinks Differently in the Clinic
07:05 - Creating Cultures That Retain New Grads
10:00 - Why Burnout Isn’t a You Problem
13:45 - “All Your Patients Are On Drugs” Panel Preview
17:25 - Red Flags: What PTs Should Know About Cannabis & Opioid Use
21:05 - How Weight Stigma Harms Outcomes + CSM Talk: “A Weighty Matter”
26:40 - How to Talk About Weight Without Damaging Trust
31:00 - The Parting Shot: Burnout Is a System Problem
🔗 Guest Links
Website: FlexHealthConsulting.com
Connect: Lisa on LinkedIn
🎤 Co-presenters:
Abby Gordon
Sammy Plezzi
Nicole Kelly, Elizabeth Budd, Isabella Facagna (UO research team)
