Sept. 17, 2024

Revolutionize Physical Therapy with AI, Marketing Strategies, & Innovation

Revolutionize Physical Therapy with AI, Marketing Strategies, & Innovation

How can AI, creative marketing, and product innovation are transforming the physical therapy landscape? 


From leveraging ChatGPT to analyze home safety assessments to practical marketing strategies that can help clinics stand out, this conversation explores how PTs can embrace new tools to better serve their clients and grow their practices.


0:00 - Introduction: Physical Therapy, AI, and Marketing

3:45 - The Power of AI in Home Safety Assessments

9:28 - Using ChatGPT for Posture Analysis

17:15 - Product Innovation: Creating Billion-Dollar Ideas

22:05 - How Sarah Blakely’s Spanx Inspired PT Innovations

29:00 - Marketing Lessons from Successful PTs

35:44 - The Importance of Branding in Physical Therapy

42:35 - Why PTs Need to Double Down on Marketing During Downturns

48:10 - Final Thoughts: How AI and Creativity are Shaping the Future of PT


Key Takeaways:


AI in Physical Therapy: How ChatGPT and AI tools can assist with posture analysis, home safety assessments, and patient engagement.


Marketing and Branding: The critical role of marketing in growing your PT practice, especially during economic downturns.


Product Innovation in PT: Examples of PTs creating multi-million dollar products and how others can follow in their footsteps.


Whether you're a physical therapist, clinic owner, or entrepreneur in the healthcare space, this episode provides actionable insights to stay ahead in a competitive market.


Special Guests:


Tony Maritato - Learn Medicare Billing

Dave Kittle - PT Business Owner

Target Audience: Physical therapists, clinic owners, healthcare entrepreneurs, and anyone interested in AI applications in healthcare and innovative marketing strategies.


Relevant Keywords: Physical therapy, AI in healthcare, ChatGPT for physical therapy, home safety assessments, PT marketing strategies, product innovation, clinic growth, branding for physical therapists, PT entrepreneurship.



0:00 - Introduction: Physical Therapy, AI, and Marketing

3:45 - The Power of AI in Home Safety Assessments

9:28 - Using ChatGPT for Posture Analysis

17:15 - Product Innovation: Creating Billion-Dollar Ideas

22:05 - How Sarah Blakely’s Spanx Inspired PT Innovations

29:00 - Marketing Lessons from Successful PTs

35:44 - The Importance of Branding in Physical Therapy

42:35 - Why PTs Need to Double Down on Marketing During Downturns

48:10 - Final Thoughts: How AI and Creativity are Shaping the Future of PT

WEBVTT

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All right.

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And we're live.

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I feel like I have that

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intro music in my head now.

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Dave, well-branded, celebrating his birds.

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How did it go for the Philadelphia Eagles?

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Uh, they lost,

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they blew the game to the

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Falcons last night.

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And I figure, you know what?

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I got to live and die with my team.

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So I'm like,

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I'm throwing on the concierge

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pain relief hat.

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I got my Eagle shirt is what it is.

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I did see a semi-controversial, uh, uh,

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thing in the beginning.

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It was, um,

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Jason Kelsey talking with Jalen Brunson.

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Jalen Brunson, of course,

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notoriously played for Villanova,

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Philadelphia,

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but now plays for the Knicks.

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And he was on screen wearing

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an Eagles jersey.

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I saw people like, oh,

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this is going to cause a controversy.

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Is it, though?

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Are we just making things?

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I feel like we're making things up now.

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Don't think it's going to

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cause a controversy.

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But good Tuesday morning to you guys.

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Good morning.

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All right.

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Let's get into something

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that sort of took off.

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I love reverse engineering

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or figuring out why people,

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although I don't think I've

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ever actually figured out

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why people actually like

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stuff and why one thing

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does better than another.

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We've done some AB testing.

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We've taken reels or clips

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from this very live stream.

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and share them.

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And sometimes you share them

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and they get forty two

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views and sometimes they

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get four thousand views.

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And sometimes there's one

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there's one or two clips.

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And I'm trying to figure out,

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is it the clip?

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Is it the hook in the beginning?

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Is it the caption?

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And those things

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consistently perform well.

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But it was a post from Tony.

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And Tony,

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did you think this was going to

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get as crazy as it did?

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And then we'll go into how

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crazy it got and what the topic was.

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Before I answer and share the post,

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Emma Green had a Instagram, I think,

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reel or something that went

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to a million views.

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She puts out a ton of content.

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I put out a ton of content.

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I've never had that kind of success.

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But I really think, you know,

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I love poker.

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So I play Texas Hold'em.

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My whole family plays like

00:02:00.676 --> 00:02:01.876
every family event.

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We have thirty individuals

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from kids six years old to grandma,

00:02:07.600 --> 00:02:08.861
seventy plus years old

00:02:08.901 --> 00:02:10.103
playing Texas Hold'em.

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And the thing with Texas

00:02:12.264 --> 00:02:13.365
Hold'em is it's not just

00:02:13.384 --> 00:02:14.806
about the cards in your hand.

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It's not even just about the

00:02:15.846 --> 00:02:17.426
cards in the other players' hands.

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It's like you have to have

00:02:19.329 --> 00:02:20.770
the perfect scenario where

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you have the best hand.

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They have a really good hand

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and they believe that their

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hand is better than your hand.

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That is the formula.

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And it's so many factors.

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Same thing with this.

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You got to put out something

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that tugs at the heartstrings,

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that hits a nerve.

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at the right time, on the right platform,

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with the right community

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for it to take off.

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So this was one of a million

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posts that I put out there.

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Now, I thought it was funny.

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I was laughing.

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And I think most of the people,

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I don't know,

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that probably didn't comment

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think it's just as funny.

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I won't read the whole thing,

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but I just said, you know,

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I keep hearing about

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occupational therapists

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might be moving to a

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doctorate level degree.

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If I were driving on the

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highway and I saw a car

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wreck in front of me,

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I don't think I'd be speeding up.

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And I went into Dolly and I said, hey,

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give me a graphic of a

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person driving a car.

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Show me the hands in the

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steering wheel and show me

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a car accident down the road.

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Real quick.

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So if you look at impressions,

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this post was three days ago on LinkedIn,

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fifty seven thousand impressions.

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But it only had fifty three comments.

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It's not a ton of comments.

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Five reposts, two of which are you guys.

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So it did well,

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better than most of my stuff.

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And I think part of it is because,

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you know,

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I think I posted it three days ago,

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Sunday.

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There's not a whole lot of

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content on the feed Sunday.

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This one started to gain

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some traction and then it just took off.

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My typical seven day average

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for impressions is around six thousand.

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A really good week for me is

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twenty thousand.

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So for that one to get to

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almost sixty thousand.

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It stood out in the numbers.

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So my impression is that.

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My or my assumption,

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and you guys can either agree or disagree,

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but.

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you brought in the

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occupational therapy world,

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you brought in the physical therapy world,

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plus the graphic of like a

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car wreck and there's emotion there.

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And some of the wording

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obviously was chosen very creatively.

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And it is kind of like,

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you kind of wanna pose the question,

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you're, you're,

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you're obviously signaling

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a little bit of like your stance on it,

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but you are welcoming, uh, both sides.

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So then you're bringing in potential,

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even if it's just the impression side,

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right?

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Like it could be people that

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didn't comment and they

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shared it with their

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friends or we don't even know, like,

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who knows?

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Um, we're getting a little bit of that,

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or we're seeing a little bit of that.

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You're bringing in the PT side,

00:04:54.531 --> 00:04:55.312
the OT side,

00:04:55.853 --> 00:04:56.653
maybe some other healthcare

00:04:56.673 --> 00:04:58.033
providers are seeing it.

00:04:58.074 --> 00:04:58.913
The graphic is,

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Definitely, even though it's AI generated,

00:05:01.576 --> 00:05:02.415
it definitely catches

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attention with the hands

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and the steering wheel and the car wreck.

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And everyone knows like, you know,

00:05:07.240 --> 00:05:08.300
like you're heading, you know,

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you're seeing a car wreck

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or you're heading towards it.

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So there's like multiple

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things here that I think if I don't know,

00:05:14.964 --> 00:05:15.204
Tony,

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like if you showed Jimmy and I like

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ten of your posts and you

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didn't show us the

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impression and you're like,

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which one do you think had

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the biggest reach on LinkedIn?

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if we looked at your last ten posts,

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I think Jimmy and I would

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say this one was probably

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in the top two or three.

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Yeah.

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Yeah, I agree.

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I think the lessons are what

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people should pay attention

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to is I see a lot of, obviously,

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all of us follow a lot of

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other physical therapists.

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You almost timed your coffee

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drink there at the exact same time.

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Well done.

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The mistake that I see

00:05:49.060 --> 00:05:50.300
people making that Tony

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didn't make here was...

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people keep trying to use

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social media as an advertising platform.

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And it can be if you pay for ads.

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That's fine.

00:06:01.035 --> 00:06:03.076
But what I mean is they keep

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talking about themselves.

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And what Tony here did was

00:06:05.978 --> 00:06:08.178
he picked a discussion point,

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something we'd talk about

00:06:09.158 --> 00:06:10.019
at a water cooler,

00:06:11.060 --> 00:06:13.442
that has some juice to it, right?

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I mean,

00:06:14.622 --> 00:06:16.444
go onto Twitter or LinkedIn and mention,

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do you think it was a good

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idea that PT went to the doctorate?

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Right.

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It's the people who disagree

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fervently are going to tell

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you about it and the fifteen reasons why.

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And they're going to run out of air.

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So you picked a topic that

00:06:28.420 --> 00:06:29.661
is really divisive and then

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you put it in a different

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context this time.

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So it wasn't the same thing

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over and over again,

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but people got to sort of weigh in.

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So that's what it is.

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My example or the not to do

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that would be going online

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and telling people we do we do this.

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We do concierge pain relief

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does in home care.

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That's an ad.

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but showing the value of

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this thing or asking, hey,

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wouldn't it be great if,

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or isn't it a shame that this doesn't?

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And it's not necessarily

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playing to the negative,

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but it's playing to problems.

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People don't gravitate

00:07:00.250 --> 00:07:00.992
towards your business or

00:07:01.012 --> 00:07:02.012
your solution until you

00:07:02.052 --> 00:07:02.973
point out the problem.

00:07:03.535 --> 00:07:04.956
I've worked with some CEOs

00:07:05.177 --> 00:07:06.778
of multi-million dollar companies.

00:07:06.817 --> 00:07:08.060
I won't say which one in particular,

00:07:08.420 --> 00:07:10.201
but they refused to

00:07:10.562 --> 00:07:12.384
to we ran TV ads.

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We spent lots of money.

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And I said,

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it's going to sound like I'm

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playing to the negative,

00:07:18.548 --> 00:07:20.129
like I'm fear mongering, but I'm not.

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But you have to mention the pain point.

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If you don't,

00:07:23.632 --> 00:07:24.512
it's just you patting

00:07:24.552 --> 00:07:26.435
yourself on the back and no one cares.

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Like your mom cares.

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That's it.

00:07:28.156 --> 00:07:29.576
I got to be honest with you, man.

00:07:29.677 --> 00:07:30.858
If you're talking about how great you are,

00:07:31.038 --> 00:07:32.278
the only person that cares is your mom,

00:07:32.720 --> 00:07:32.980
right?

00:07:33.259 --> 00:07:34.420
But if you talk about a pain point,

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people will lean in.

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And I think Tony touched on

00:07:36.723 --> 00:07:37.343
a pain point here.

00:07:37.685 --> 00:07:39.586
So going back to poker for a minute,

00:07:39.625 --> 00:07:41.387
you know, you've got the basic game,

00:07:41.427 --> 00:07:41.646
right?

00:07:41.687 --> 00:07:43.408
You don't play anything out of position.

00:07:43.487 --> 00:07:45.048
You just play high pocket

00:07:45.069 --> 00:07:46.290
pairs and ace king.

00:07:47.410 --> 00:07:48.571
But then you've got the metagame.

00:07:48.610 --> 00:07:50.331
You've got the game on top of the game.

00:07:51.607 --> 00:07:52.266
All right, buddy.

00:07:52.307 --> 00:07:52.848
Thanks, Will.

00:07:54.088 --> 00:07:56.309
Which is, what are the emotions?

00:07:56.329 --> 00:07:57.790
How do we get deeper into this?

00:07:57.829 --> 00:07:59.050
And so when I'm looking at a

00:07:59.110 --> 00:08:02.752
post like that, I clearly know, okay,

00:08:02.812 --> 00:08:04.692
this is going to tug on emotions.

00:08:04.732 --> 00:08:06.733
This is going to get a visceral response.

00:08:06.773 --> 00:08:08.834
People are going to be upset and angry.

00:08:08.874 --> 00:08:10.595
And also people are going to

00:08:10.615 --> 00:08:11.394
resonate and they're going

00:08:11.415 --> 00:08:12.355
to be happy about it.

00:08:12.396 --> 00:08:15.317
And so the intent of a post like this,

00:08:15.357 --> 00:08:17.317
and really probably most of my posts,

00:08:18.197 --> 00:08:18.838
It's twofold.

00:08:19.559 --> 00:08:22.201
One is I want to think this

00:08:22.341 --> 00:08:23.382
out because maybe somebody

00:08:23.401 --> 00:08:24.463
is going to say something

00:08:24.523 --> 00:08:25.704
back to the blind spot I

00:08:25.744 --> 00:08:27.526
talked about last last episode.

00:08:28.005 --> 00:08:28.947
Maybe somebody is going to

00:08:28.966 --> 00:08:29.807
say something that I

00:08:29.908 --> 00:08:31.608
genuinely did not see.

00:08:32.110 --> 00:08:33.210
This isn't my religion.

00:08:33.230 --> 00:08:34.410
This isn't my politics.

00:08:34.611 --> 00:08:37.033
I can be like my mind can change on this.

00:08:37.094 --> 00:08:39.375
I'm not sold on any one position.

00:08:39.836 --> 00:08:40.635
So maybe somebody is going

00:08:40.657 --> 00:08:41.576
to tell me something that I

00:08:41.616 --> 00:08:43.359
hadn't thought of or a new perspective.

00:08:43.418 --> 00:08:44.379
Totally open to it.

00:08:44.980 --> 00:08:47.302
The second side of this is I

00:08:47.322 --> 00:08:49.102
just want my community,

00:08:49.144 --> 00:08:51.105
people who know me, think about, you know,

00:08:51.125 --> 00:08:52.947
the things that I say to

00:08:53.527 --> 00:08:55.008
resonate with the same message.

00:08:55.048 --> 00:08:57.350
So it solidifies that bond a little bit.

00:08:57.510 --> 00:08:58.431
And it's like, hey, look,

00:08:58.471 --> 00:08:59.731
this is what I'm thinking about.

00:08:59.751 --> 00:09:01.474
These are topics that I'm

00:09:01.514 --> 00:09:02.534
trying to work through.

00:09:02.654 --> 00:09:04.115
Are you also trying to work

00:09:04.155 --> 00:09:05.297
through these topics?

00:09:06.278 --> 00:09:06.979
If you are,

00:09:07.219 --> 00:09:09.080
people like me do things like this.

00:09:09.139 --> 00:09:10.621
We're probably going to be

00:09:11.481 --> 00:09:13.004
simpatico on a lot of stuff.

00:09:13.813 --> 00:09:16.096
So another topic related to

00:09:16.115 --> 00:09:18.097
this that didn't get as much reach,

00:09:18.158 --> 00:09:19.860
but had just as much passion.

00:09:20.301 --> 00:09:22.143
And I want to hear your guys is like,

00:09:22.222 --> 00:09:24.065
let's talk about this is licensure.

00:09:24.605 --> 00:09:25.785
We've talked about it before.

00:09:25.806 --> 00:09:27.607
It's worth bringing back again.

00:09:29.090 --> 00:09:30.390
I said, you know, look,

00:09:30.831 --> 00:09:32.092
PT was started almost a

00:09:32.133 --> 00:09:32.833
hundred years ago.

00:09:34.294 --> 00:09:35.775
Things have changed in a hundred years.

00:09:36.196 --> 00:09:37.697
We have better ways to learn.

00:09:37.917 --> 00:09:39.216
Do we need to go sit in a

00:09:39.278 --> 00:09:41.958
classroom to learn how to be a therapist?

00:09:41.999 --> 00:09:43.299
Does sitting in a classroom

00:09:43.360 --> 00:09:45.200
even teach us how to be a therapist?

00:09:45.821 --> 00:09:47.881
And then I said, licensure, like, okay,

00:09:48.162 --> 00:09:49.643
fifty, sixty years ago,

00:09:50.023 --> 00:09:51.183
we didn't have the Internet.

00:09:51.203 --> 00:09:52.563
We didn't have social media.

00:09:52.644 --> 00:09:53.884
Maybe if somebody was doing

00:09:53.965 --> 00:09:56.466
something illegal, unethical, whatever,

00:09:57.066 --> 00:09:59.467
we needed a way to control that today.

00:10:00.268 --> 00:10:02.610
If I sneeze in the wrong direction,

00:10:02.830 --> 00:10:04.812
I'm going to be all over social media.

00:10:05.952 --> 00:10:08.615
So it's like, does licensure actually,

00:10:08.655 --> 00:10:10.517
quote, protect the public?

00:10:10.697 --> 00:10:11.638
I don't think it does.

00:10:11.758 --> 00:10:12.558
I think it's a joke.

00:10:13.519 --> 00:10:15.261
I shared on a post, look,

00:10:15.682 --> 00:10:17.443
I got licensed in two thousand six.

00:10:18.791 --> 00:10:20.412
Nothing has happened since then.

00:10:20.471 --> 00:10:22.232
As long as I pay my dues and

00:10:22.293 --> 00:10:23.813
I submit my CEUs,

00:10:24.413 --> 00:10:25.955
I could be a completely

00:10:25.995 --> 00:10:27.355
different person than the

00:10:27.395 --> 00:10:29.677
day I was licensed in two thousand six,

00:10:29.736 --> 00:10:30.917
almost twenty years later.

00:10:31.418 --> 00:10:32.857
It is not protecting the

00:10:32.898 --> 00:10:34.538
public in any reasonable way.

00:10:34.558 --> 00:10:37.059
And my feeling real quick is

00:10:37.080 --> 00:10:38.360
that it provides a false

00:10:38.541 --> 00:10:39.822
sense of security.

00:10:40.481 --> 00:10:41.962
Because then therapists came

00:10:42.062 --> 00:10:43.104
out and they were like, well,

00:10:43.144 --> 00:10:43.784
what's the difference

00:10:43.804 --> 00:10:44.845
between us and personal

00:10:44.884 --> 00:10:45.686
trainers and all that stuff?

00:10:45.725 --> 00:10:45.966
I said,

00:10:46.767 --> 00:10:48.248
you would look at somebody without

00:10:48.268 --> 00:10:49.788
a license more critically

00:10:49.828 --> 00:10:51.509
because you have no sense

00:10:51.711 --> 00:10:53.172
of who this person is.

00:10:53.511 --> 00:10:55.472
Once I say I have a license

00:10:55.754 --> 00:10:57.514
to practice physical therapy,

00:10:57.975 --> 00:10:59.836
it immediately legitimizes

00:11:00.136 --> 00:11:01.258
what I do and who I am,

00:11:01.557 --> 00:11:03.960
even if I'm completely off the rails.

00:11:04.580 --> 00:11:05.662
So I think it gives false

00:11:05.682 --> 00:11:06.583
sense of security.

00:11:07.024 --> 00:11:10.750
It's more detrimental than beneficial.

00:11:11.312 --> 00:11:12.133
What do you guys think?

00:11:12.153 --> 00:11:13.095
Yeah, it's seatbelts on airplanes.

00:11:13.115 --> 00:11:13.515
I disagree.

00:11:13.535 --> 00:11:13.615
Okay.

00:11:13.635 --> 00:11:14.037
I disagree with you.

00:11:18.234 --> 00:11:20.735
So like there's a bunch of

00:11:20.775 --> 00:11:22.017
barbershops nearby, right?

00:11:22.537 --> 00:11:25.879
Salons and barbershops in

00:11:25.919 --> 00:11:27.821
terms of public safety and public health,

00:11:27.880 --> 00:11:28.100
right?

00:11:28.120 --> 00:11:29.741
So like even those individuals,

00:11:29.782 --> 00:11:32.303
barbers and salon stylists, whatever,

00:11:32.344 --> 00:11:33.625
like even they have to be licensed.

00:11:33.784 --> 00:11:35.066
I think in most states,

00:11:35.186 --> 00:11:35.966
definitely in New York.

00:11:37.128 --> 00:11:39.510
And they it's of course,

00:11:39.672 --> 00:11:40.312
it doesn't mean that

00:11:40.493 --> 00:11:41.073
they're all going to be

00:11:41.274 --> 00:11:42.436
great or they're all going

00:11:42.515 --> 00:11:43.756
to like clean their

00:11:43.798 --> 00:11:45.379
clippers between every

00:11:45.880 --> 00:11:47.142
customer like they're supposed to.

00:11:47.763 --> 00:11:50.206
But in general, it is.

00:11:51.433 --> 00:11:53.437
enforces or it has a certain

00:11:53.496 --> 00:11:54.859
hurdle or a certain

00:11:55.519 --> 00:11:57.263
standard and guidelines for

00:11:57.363 --> 00:11:59.125
a professional that's a

00:11:59.205 --> 00:12:00.547
service-based business, for example,

00:12:00.567 --> 00:12:01.288
like we'll talk about

00:12:01.849 --> 00:12:03.130
physical therapy or massage

00:12:03.150 --> 00:12:05.134
therapy or barbers or salons or,

00:12:05.615 --> 00:12:05.894
you know,

00:12:06.755 --> 00:12:08.878
Any other place that requires a license,

00:12:10.099 --> 00:12:11.220
it tries to filter out.

00:12:11.480 --> 00:12:13.182
Again, it's not going to be a panacea.

00:12:13.282 --> 00:12:15.283
I agree with you, Tony, somewhat.

00:12:15.724 --> 00:12:17.784
But in general, yes,

00:12:18.846 --> 00:12:19.927
it is for public health and

00:12:19.947 --> 00:12:21.869
public safety for a lot of these.

00:12:22.448 --> 00:12:23.190
I want to have a licensed

00:12:23.230 --> 00:12:25.152
person that comes here that

00:12:25.331 --> 00:12:27.212
is like a plumber or someone that's like,

00:12:27.673 --> 00:12:28.875
if they screw something up,

00:12:29.294 --> 00:12:30.535
There's some recourse there.

00:12:30.796 --> 00:12:32.217
Like if we hurt a patient,

00:12:32.418 --> 00:12:33.519
there's some recourse.

00:12:33.658 --> 00:12:35.480
There's there's some ways

00:12:35.520 --> 00:12:36.881
that they can say, like, wait,

00:12:36.922 --> 00:12:38.243
did they have certain

00:12:38.602 --> 00:12:41.265
sufficient knowledge or or

00:12:41.706 --> 00:12:43.947
licensure or even being

00:12:44.187 --> 00:12:45.089
whatever bonded and

00:12:45.129 --> 00:12:45.870
certified and all those

00:12:45.889 --> 00:12:46.850
other things for different

00:12:47.250 --> 00:12:48.111
service based providers?

00:12:48.131 --> 00:12:49.673
So in general,

00:12:49.913 --> 00:12:51.053
it's trying to protect the public.

00:12:52.067 --> 00:12:53.849
And then if someone has

00:12:53.889 --> 00:12:54.690
sciatica and they go to a

00:12:54.730 --> 00:12:55.470
personal trainer and the

00:12:55.509 --> 00:12:56.431
personal trainer stretches

00:12:56.451 --> 00:12:57.691
them like crazy and makes

00:12:57.711 --> 00:12:59.932
them worse or they can't walk anymore,

00:13:00.793 --> 00:13:03.173
then that person, of course,

00:13:03.934 --> 00:13:04.894
not every consumer is going

00:13:04.914 --> 00:13:06.856
to do all their due diligence and say,

00:13:06.897 --> 00:13:07.897
wait, you're a personal trainer,

00:13:07.917 --> 00:13:08.837
you're not a physical therapist,

00:13:08.878 --> 00:13:10.197
you're not a massage therapist, whatever.

00:13:10.839 --> 00:13:12.120
We know that the public in

00:13:12.200 --> 00:13:13.539
general is kind of lazy

00:13:13.580 --> 00:13:14.701
about this whole thing of

00:13:15.461 --> 00:13:16.701
doing background checks and

00:13:16.782 --> 00:13:17.802
checking out your service

00:13:17.842 --> 00:13:18.643
providers or whatever.

00:13:18.783 --> 00:13:19.024
So

00:13:19.803 --> 00:13:20.583
Um,

00:13:20.663 --> 00:13:23.225
I think that's why states and federal

00:13:23.245 --> 00:13:24.725
or whatever have kind of

00:13:24.764 --> 00:13:25.565
instituted some of this

00:13:25.585 --> 00:13:27.265
stuff with licensure and

00:13:27.365 --> 00:13:28.885
certifications and some of

00:13:28.905 --> 00:13:30.386
these like hurdles and

00:13:30.486 --> 00:13:31.586
guidelines and structures.

00:13:31.606 --> 00:13:32.206
I don't know.

00:13:32.246 --> 00:13:33.067
Jimmy, what do you think?

00:13:33.147 --> 00:13:34.307
It's the illusion of all the

00:13:34.347 --> 00:13:35.048
things that you said.

00:13:35.268 --> 00:13:38.649
It is that that is what it's trying to do,

00:13:38.668 --> 00:13:39.849
but it's an illusion.

00:13:39.869 --> 00:13:40.089
Like,

00:13:41.687 --> 00:13:41.886
You know,

00:13:41.907 --> 00:13:42.528
you're talking about like a

00:13:42.567 --> 00:13:43.768
plumber coming and you want

00:13:43.807 --> 00:13:44.629
some recourse.

00:13:44.869 --> 00:13:45.729
That's insurance.

00:13:45.989 --> 00:13:47.409
That's not licensure, right?

00:13:48.090 --> 00:13:49.211
And if you're not licensed,

00:13:49.230 --> 00:13:50.350
you don't have that insurance.

00:13:50.811 --> 00:13:51.731
So if someone comes in,

00:13:51.772 --> 00:13:52.971
if someone says I'm a plumber,

00:13:53.272 --> 00:13:54.332
they screw up my plumbing,

00:13:54.373 --> 00:13:56.114
my house explodes on something crazy.

00:13:56.693 --> 00:13:58.053
Now I cannot sue them, right?

00:13:58.355 --> 00:13:59.875
Can I sue them personally?

00:13:59.934 --> 00:14:00.294
I don't know.

00:14:00.315 --> 00:14:00.576
But like,

00:14:00.615 --> 00:14:01.836
I don't have as much recourse as

00:14:01.855 --> 00:14:03.897
a consumer to write the

00:14:03.937 --> 00:14:05.597
wrong that was done.

00:14:05.898 --> 00:14:07.038
And that person was acting

00:14:07.057 --> 00:14:08.379
like a plumber or whatever, right?

00:14:08.479 --> 00:14:09.658
That person can't say plumber,

00:14:09.678 --> 00:14:11.019
they might be able to say handyman.

00:14:11.159 --> 00:14:12.301
Maybe that's like a great parallel,

00:14:12.321 --> 00:14:13.640
like plumber, handyman,

00:14:13.701 --> 00:14:15.522
physical therapist, personal trainer,

00:14:15.581 --> 00:14:16.721
or stretchologist,

00:14:16.741 --> 00:14:17.663
or any of those things.

00:14:18.182 --> 00:14:19.123
It's like in society,

00:14:19.202 --> 00:14:20.364
anybody can sue anybody.

00:14:21.004 --> 00:14:22.625
But understanding what that thing is,

00:14:22.684 --> 00:14:23.904
is you're buying safety,

00:14:24.105 --> 00:14:24.764
like you're buying an

00:14:24.804 --> 00:14:26.086
emotional feeling like this

00:14:26.206 --> 00:14:27.746
is the right person, right?

00:14:28.006 --> 00:14:29.187
If I'm thinking about finances,

00:14:29.246 --> 00:14:30.927
am I looking for a CPA?

00:14:31.567 --> 00:14:34.289
or a fiduciary, or a financial planner.

00:14:34.350 --> 00:14:35.530
I'm pretty sure I could,

00:14:35.551 --> 00:14:36.150
correct me if I'm wrong,

00:14:36.211 --> 00:14:36.912
I think I could take a

00:14:36.971 --> 00:14:38.452
course this weekend on

00:14:38.493 --> 00:14:39.192
LinkedIn and become a

00:14:39.232 --> 00:14:40.774
financial planner tomorrow.

00:14:41.054 --> 00:14:42.254
Now, I'm going to be very good,

00:14:42.796 --> 00:14:43.975
but that gives you at least

00:14:44.397 --> 00:14:45.898
a context over the area

00:14:45.918 --> 00:14:47.099
that I've now decided I'm

00:14:47.119 --> 00:14:48.740
going to be working in the domain of.

00:14:49.080 --> 00:14:50.360
I wish it did work better,

00:14:50.721 --> 00:14:51.621
but I do think it's an

00:14:51.662 --> 00:14:52.562
illusion of those things.

00:14:52.581 --> 00:14:53.682
Like Tony said, I graduated in

00:15:01.548 --> 00:15:02.229
I have that.

00:15:02.708 --> 00:15:04.149
What happens in the inner...

00:15:04.250 --> 00:15:05.731
Which I think goes back to

00:15:05.772 --> 00:15:07.432
full circle of AI documentation.

00:15:07.472 --> 00:15:08.533
This is why we document.

00:15:08.573 --> 00:15:09.455
This is why I think good

00:15:09.495 --> 00:15:10.775
people document way too

00:15:10.816 --> 00:15:12.677
much is they're just trying

00:15:12.697 --> 00:15:14.019
to pretend or they're

00:15:14.038 --> 00:15:14.558
trying to protect

00:15:14.578 --> 00:15:15.659
themselves from what's

00:15:15.679 --> 00:15:16.480
coming up behind them.

00:15:17.041 --> 00:15:18.442
We probably over-document

00:15:18.903 --> 00:15:20.063
instead of under-documenting.

00:15:20.464 --> 00:15:20.764
I think...

00:15:21.565 --> 00:15:23.086
I think in the grand scheme of things,

00:15:23.126 --> 00:15:24.628
it was a good pitch to be

00:15:24.668 --> 00:15:26.409
able to say to lobbyists to

00:15:26.470 --> 00:15:27.471
try to make the argument of

00:15:27.490 --> 00:15:28.952
why we should get paid more.

00:15:29.033 --> 00:15:30.735
I don't think that's how it works.

00:15:31.254 --> 00:15:33.638
I think it worked out best for schools.

00:15:34.118 --> 00:15:36.240
Schools got to put icing on a taller cake.

00:15:37.120 --> 00:15:38.523
They added five percent and

00:15:38.562 --> 00:15:39.884
charged twenty percent more.

00:15:39.984 --> 00:15:40.705
And I want to be in that

00:15:40.745 --> 00:15:41.466
business every day.

00:15:42.914 --> 00:15:45.336
So hang on, hang on real quick.

00:15:45.917 --> 00:15:47.738
Yes, you can still be sued.

00:15:48.077 --> 00:15:50.879
If a handyman comes in and wrecks my house,

00:15:51.000 --> 00:15:51.841
I can sue them.

00:15:52.441 --> 00:15:53.822
I can also, on the flip side,

00:15:53.861 --> 00:15:55.582
be a plumber that doesn't have insurance,

00:15:56.062 --> 00:15:56.364
right?

00:15:56.783 --> 00:15:58.605
The two are completely separate.

00:15:58.684 --> 00:15:59.885
And to Jimmy's point,

00:16:00.365 --> 00:16:02.346
it is the illusion of safety.

00:16:02.366 --> 00:16:02.847
And I think...

00:16:03.368 --> 00:16:05.248
That was more impactful.

00:16:05.648 --> 00:16:06.528
Fifty years ago,

00:16:06.889 --> 00:16:08.548
before we had so much

00:16:08.649 --> 00:16:09.568
access to so much

00:16:09.629 --> 00:16:10.568
information and we can

00:16:10.609 --> 00:16:12.269
touch everybody and learn

00:16:12.289 --> 00:16:13.490
about everybody and do all

00:16:13.529 --> 00:16:14.309
of these things.

00:16:15.730 --> 00:16:18.490
And again, I'm not saying it's wrong.

00:16:18.711 --> 00:16:20.350
I'm just saying maybe the

00:16:20.390 --> 00:16:21.991
world has changed so much.

00:16:22.532 --> 00:16:24.172
It's worth looking at this

00:16:24.211 --> 00:16:26.251
from a new light, from a new perspective.

00:16:26.451 --> 00:16:28.293
Maybe there's a better way to do this.

00:16:29.072 --> 00:16:29.633
Go ahead, Dave.

00:16:31.239 --> 00:16:31.679
Okay,

00:16:31.700 --> 00:16:33.361
so specifically on that with licensure,

00:16:33.662 --> 00:16:34.001
Tony,

00:16:35.163 --> 00:16:37.866
is the public safer because of

00:16:37.947 --> 00:16:39.327
licensure in physical

00:16:39.347 --> 00:16:40.750
therapy or plumbing or whatever?

00:16:40.889 --> 00:16:42.991
Is the public safer in general?

00:16:43.653 --> 00:16:45.654
Like the illusion part to the side.

00:16:45.774 --> 00:16:47.336
No, I disagree with that as well.

00:16:49.426 --> 00:16:49.605
OK,

00:16:49.625 --> 00:16:51.730
so so let's let's hit it real quick and

00:16:51.750 --> 00:16:53.192
then we won't keep on this.

00:16:54.052 --> 00:16:56.057
I would say licensure is

00:16:56.618 --> 00:16:58.600
evidence from a third party

00:16:58.640 --> 00:17:00.003
to say this person took an

00:17:00.062 --> 00:17:01.445
exam and they passed the exam.

00:17:02.280 --> 00:17:02.660
That's it.

00:17:02.681 --> 00:17:03.642
That's all it tells me.

00:17:04.423 --> 00:17:05.784
And that pool of people will

00:17:05.825 --> 00:17:07.546
become safer in the public, no?

00:17:08.307 --> 00:17:09.248
Those professionals will

00:17:09.587 --> 00:17:11.349
result in safer practices.

00:17:11.430 --> 00:17:12.391
That's the assumption.

00:17:12.830 --> 00:17:13.531
But in general,

00:17:14.212 --> 00:17:15.354
the percentage would be

00:17:15.713 --> 00:17:17.096
they're safer in the public,

00:17:17.135 --> 00:17:18.737
running around, doing their service,

00:17:18.757 --> 00:17:19.657
whatever the service is.

00:17:20.179 --> 00:17:21.000
I mean, it's theoretical.

00:17:21.059 --> 00:17:21.519
What?

00:17:22.861 --> 00:17:23.801
We don't check up on them.

00:17:23.821 --> 00:17:24.663
There's no follow-up.

00:17:24.682 --> 00:17:25.923
It's like, you passed the test in

00:17:28.018 --> 00:17:29.881
That's the, what I think licensure.

00:17:29.901 --> 00:17:30.741
You guys don't have driver's

00:17:30.781 --> 00:17:31.663
licenses or you don't,

00:17:31.702 --> 00:17:32.644
you don't driver's licenses.

00:17:33.184 --> 00:17:33.445
Yes.

00:17:34.106 --> 00:17:35.469
So, so yeah.

00:17:35.729 --> 00:17:36.911
Isn't that an illusion?

00:17:37.751 --> 00:17:38.092
Yes.

00:17:38.712 --> 00:17:39.835
It's exactly an illusion.

00:17:40.015 --> 00:17:40.715
This has nothing to do with

00:17:40.736 --> 00:17:41.436
my driving ability.

00:17:41.477 --> 00:17:42.499
I took that when I was sixteen.

00:17:43.160 --> 00:17:44.280
Plus, I mean,

00:17:44.461 --> 00:17:46.020
I don't know about your demographic.

00:17:46.221 --> 00:17:47.821
I get patients that can't

00:17:47.862 --> 00:17:49.343
walk across the clinic and

00:17:49.383 --> 00:17:51.344
they drive themselves to therapy.

00:17:51.983 --> 00:17:54.884
I've got patients that have confusion,

00:17:54.986 --> 00:17:57.106
visual impairments, physical impairments,

00:17:57.626 --> 00:17:59.688
and they drive by themselves.

00:18:01.028 --> 00:18:01.929
It's scary.

00:18:02.733 --> 00:18:02.854
Now,

00:18:02.913 --> 00:18:04.694
how would society be if there was no

00:18:04.734 --> 00:18:05.476
driver's license?

00:18:05.596 --> 00:18:06.936
If there was just like when

00:18:06.957 --> 00:18:08.698
you're ten or twelve or whatever,

00:18:08.798 --> 00:18:09.858
you know, you just get in the car.

00:18:09.878 --> 00:18:10.679
There's no training.

00:18:10.719 --> 00:18:11.759
There's no driver's license.

00:18:11.779 --> 00:18:13.862
There's no there's no driving school.

00:18:13.902 --> 00:18:14.942
There's no permitting.

00:18:15.383 --> 00:18:15.702
Hold on.

00:18:15.903 --> 00:18:17.044
There would be more accidents.

00:18:17.064 --> 00:18:17.963
There would be more accidents.

00:18:18.565 --> 00:18:18.984
Hold on.

00:18:19.005 --> 00:18:19.945
There's a difference between

00:18:20.006 --> 00:18:20.945
a ten year old doing

00:18:20.986 --> 00:18:22.047
something and an adult.

00:18:22.487 --> 00:18:22.708
Right.

00:18:23.268 --> 00:18:24.688
Because we said our brains

00:18:24.728 --> 00:18:25.709
aren't fully formed.

00:18:25.729 --> 00:18:26.749
But they're going to be in

00:18:26.769 --> 00:18:27.669
the population of people

00:18:27.709 --> 00:18:29.410
driving if they're twelve, fourteen,

00:18:29.470 --> 00:18:30.289
sixteen, whatever.

00:18:30.589 --> 00:18:31.809
No driving school, no license,

00:18:31.849 --> 00:18:32.390
no permitting.

00:18:32.530 --> 00:18:35.891
There would be more accidents in America.

00:18:35.911 --> 00:18:37.132
That place is called New Jersey.

00:18:37.311 --> 00:18:38.271
If you've been to New Jersey,

00:18:38.332 --> 00:18:39.672
that is exactly what it is like.

00:18:39.711 --> 00:18:41.252
And we avoided it at all costs, my friend.

00:18:41.353 --> 00:18:41.633
Yes.

00:18:42.113 --> 00:18:42.432
Agreed.

00:18:42.532 --> 00:18:43.814
I can agree on that.

00:18:43.834 --> 00:18:46.753
Have you guys seen the media?

00:18:46.794 --> 00:18:47.193
Two things.

00:18:47.213 --> 00:18:48.055
Have you seen the media

00:18:48.095 --> 00:18:51.215
coverage on Springfield, Ohio?

00:18:51.935 --> 00:18:52.256
Yes.

00:18:52.967 --> 00:18:54.607
Okay, we don't have to get into it,

00:18:54.667 --> 00:18:57.529
but part of Dave's argument

00:18:57.589 --> 00:18:59.310
is going on in Springfield with...

00:19:01.707 --> 00:19:02.488
With accidents.

00:19:02.548 --> 00:19:03.288
Okay.

00:19:03.327 --> 00:19:05.890
Dave, I was driving since I was,

00:19:06.710 --> 00:19:08.171
I want to say, twelve or thirteen.

00:19:08.692 --> 00:19:09.892
Never got into an accident.

00:19:10.873 --> 00:19:12.634
I was driving years before I

00:19:12.673 --> 00:19:13.795
had a driver's license.

00:19:14.375 --> 00:19:15.875
I'm not saying it's not illegal.

00:19:15.977 --> 00:19:17.817
I'm saying this was the reality.

00:19:17.837 --> 00:19:18.337
You're unique.

00:19:18.357 --> 00:19:19.278
You cannot compare yourself

00:19:19.298 --> 00:19:19.759
to all other Americans.

00:19:19.778 --> 00:19:20.720
I'm not comparing myself,

00:19:20.740 --> 00:19:22.101
but what I'm saying is

00:19:22.661 --> 00:19:25.182
there is still the idea,

00:19:25.383 --> 00:19:26.663
and maybe this goes back to

00:19:26.723 --> 00:19:28.585
political views, libertarian.

00:19:29.045 --> 00:19:30.306
Do you really think there's

00:19:30.365 --> 00:19:31.487
anyone in government

00:19:32.027 --> 00:19:34.428
Like in these bureaucracies

00:19:34.488 --> 00:19:37.588
that's licensure or anything like that,

00:19:37.628 --> 00:19:39.029
like the person at the DMV,

00:19:39.049 --> 00:19:40.990
whoever you want to point the finger to,

00:19:41.430 --> 00:19:42.810
are they really keeping us safe?

00:19:43.191 --> 00:19:44.571
And driving, as an example,

00:19:44.612 --> 00:19:46.192
is a self-limiting behavior.

00:19:46.531 --> 00:19:48.752
You're putting your own self at risk.

00:19:49.192 --> 00:19:50.314
I don't think we give

00:19:50.433 --> 00:19:52.433
individuals at any age enough credit.

00:19:53.015 --> 00:19:54.494
I let my kid climb a tree.

00:19:54.555 --> 00:19:55.775
He's going to climb as high

00:19:55.816 --> 00:19:57.415
as he feels safe to climb.

00:19:57.796 --> 00:19:59.537
And he's going to figure that stuff out.

00:20:00.471 --> 00:20:01.791
I missed it.

00:20:01.811 --> 00:20:04.472
Glad Jimmy's on screen.

00:20:04.653 --> 00:20:07.313
So we did miss a valuable comment,

00:20:07.353 --> 00:20:08.334
which is like, okay,

00:20:08.534 --> 00:20:10.054
let's say both of you are right.

00:20:10.213 --> 00:20:10.953
One of you is right.

00:20:11.054 --> 00:20:11.753
Both of you are wrong.

00:20:11.794 --> 00:20:12.555
Doesn't really matter.

00:20:13.194 --> 00:20:14.914
I think the question is like, well,

00:20:14.934 --> 00:20:15.714
what are we going to do now?

00:20:15.755 --> 00:20:17.675
Because we talked about PT doing a thing.

00:20:17.816 --> 00:20:19.076
PT then said we were going

00:20:19.096 --> 00:20:20.195
from a bachelor's to a

00:20:20.256 --> 00:20:21.777
master's degree to a doctorate.

00:20:22.176 --> 00:20:22.896
And then we're watching.

00:20:23.777 --> 00:20:25.278
we're watching a car wreck, right?

00:20:25.298 --> 00:20:25.817
We're saying, well,

00:20:25.998 --> 00:20:27.638
if OTT is going to do this, like,

00:20:27.699 --> 00:20:28.479
wouldn't you have slowed

00:20:28.499 --> 00:20:29.179
down or wouldn't you got

00:20:29.219 --> 00:20:30.140
over to the right lane?

00:20:30.579 --> 00:20:32.780
And I noticed this person's in the week.

00:20:32.820 --> 00:20:33.820
That's the passing lane.

00:20:33.861 --> 00:20:34.682
Anybody from New Jersey,

00:20:34.721 --> 00:20:36.021
the far left one's the passing lane.

00:20:36.041 --> 00:20:36.962
That's what you're supposed to do there.

00:20:37.143 --> 00:20:37.762
Then you move over.

00:20:38.262 --> 00:20:38.742
You got to get over.

00:20:38.762 --> 00:20:38.843
Yeah.

00:20:38.863 --> 00:20:39.523
You got to get over.

00:20:39.824 --> 00:20:40.963
But then the question will be like, well,

00:20:40.983 --> 00:20:41.924
what do you do about it?

00:20:42.224 --> 00:20:44.586
This will likely never happen,

00:20:44.605 --> 00:20:45.846
but will has a good point.

00:20:46.967 --> 00:20:49.208
Would we ever take a step backwards?

00:20:50.469 --> 00:20:51.328
It's never going to happen.

00:20:51.348 --> 00:20:53.471
Did we ever is the juice

00:20:53.510 --> 00:20:54.211
worth the squeeze?

00:20:54.230 --> 00:20:56.152
Did we get so much more out

00:20:56.211 --> 00:20:57.313
of going to a doctoral

00:20:57.333 --> 00:20:59.814
degree that we're still like, look,

00:20:59.913 --> 00:21:00.535
look where we are.

00:21:00.654 --> 00:21:02.296
I don't remember the exact year.

00:21:02.355 --> 00:21:03.896
I think it was, I don't know, twelve,

00:21:04.116 --> 00:21:06.057
eleven when it was mandated

00:21:06.077 --> 00:21:07.218
that you had to go to a doctorate.

00:21:07.419 --> 00:21:08.838
There was no more grandfather clause.

00:21:09.579 --> 00:21:11.800
Are we that much better?

00:21:11.820 --> 00:21:13.142
Because it's been that long.

00:21:14.607 --> 00:21:15.568
And we're still arguing,

00:21:15.588 --> 00:21:17.691
do we even use the title we

00:21:17.711 --> 00:21:18.671
went and paid for?

00:21:18.851 --> 00:21:21.252
Like, dude, we aren't even on chapter one.

00:21:21.353 --> 00:21:22.034
We're in the table of

00:21:22.094 --> 00:21:24.316
contents of being able to leverage this.

00:21:24.596 --> 00:21:25.257
Because if you're not even

00:21:25.277 --> 00:21:27.157
going to use the title, which, again,

00:21:27.198 --> 00:21:29.299
is an illusion completely, all titles are,

00:21:30.240 --> 00:21:31.561
I'm not sure what the value was.

00:21:31.682 --> 00:21:33.563
But if it's more information

00:21:33.603 --> 00:21:34.663
and getting better,

00:21:35.184 --> 00:21:35.825
people were going to do

00:21:35.845 --> 00:21:36.766
that or not do that anyway.

00:21:37.608 --> 00:21:38.829
So what I couldn't believe,

00:21:38.869 --> 00:21:40.851
and we can wrap it up with

00:21:40.911 --> 00:21:42.432
this and go to Dave's topic.

00:21:42.971 --> 00:21:43.852
What I couldn't believe,

00:21:43.872 --> 00:21:45.492
and Will's a great example of this,

00:21:45.833 --> 00:21:48.474
you know, Will has had so much success.

00:21:48.494 --> 00:21:50.855
He's taken all of his knowledge,

00:21:50.915 --> 00:21:52.696
not just in the world of physical therapy,

00:21:52.757 --> 00:21:53.817
but everywhere.

00:21:54.317 --> 00:21:55.439
Dave brings up a great

00:21:55.479 --> 00:21:56.440
example all the time,

00:21:56.480 --> 00:21:57.901
which I had never considered,

00:21:57.941 --> 00:21:59.301
but opened my eyes to this,

00:21:59.342 --> 00:22:01.384
which is even if we never

00:22:01.523 --> 00:22:03.306
use our DPT credentials or

00:22:03.346 --> 00:22:04.866
licensing or anything like that,

00:22:05.188 --> 00:22:07.269
disclosure, I'm not a DPT, I'm a PT,

00:22:08.691 --> 00:22:10.011
we still have that knowledge.

00:22:10.132 --> 00:22:11.292
And how much is that

00:22:11.333 --> 00:22:13.734
knowledge worth in our own lives?

00:22:13.775 --> 00:22:15.215
Keeping ourselves healthy,

00:22:15.256 --> 00:22:16.596
keeping ourselves fit,

00:22:16.637 --> 00:22:18.960
keeping ourselves mobile and independent.

00:22:19.619 --> 00:22:21.421
But the simplest answer that

00:22:21.480 --> 00:22:23.123
I can't believe nobody said

00:22:23.182 --> 00:22:24.462
across hundreds of comments

00:22:24.502 --> 00:22:27.025
across multiple platforms is, Tony,

00:22:27.105 --> 00:22:29.527
if you don't like the idea of licensure,

00:22:29.567 --> 00:22:30.488
just give it up.

00:22:30.688 --> 00:22:31.008
Go around.

00:22:31.048 --> 00:22:31.929
Go on your own.

00:22:32.048 --> 00:22:33.569
Get out of the profession.

00:22:33.630 --> 00:22:34.790
Give up your licensure.

00:22:34.830 --> 00:22:36.652
You can do anything you want to do.

00:22:37.051 --> 00:22:39.233
There is nothing keeping you in it.

00:22:39.993 --> 00:22:41.255
And that's totally true.

00:22:41.734 --> 00:22:43.096
Like I could literally.

00:22:45.018 --> 00:22:45.998
Your insurance contracts are

00:22:46.018 --> 00:22:46.598
keeping you in it.

00:22:47.236 --> 00:22:48.856
Well, that's the thing.

00:22:48.936 --> 00:22:50.498
But even within that,

00:22:50.577 --> 00:22:51.719
I know people who are not

00:22:51.759 --> 00:22:52.859
licensed therapists who own

00:22:52.900 --> 00:22:54.181
physical therapy practices

00:22:54.221 --> 00:22:56.842
and benefit from in-network contracts.

00:22:57.742 --> 00:22:59.443
I really could just let it go.

00:22:59.903 --> 00:23:01.105
It's going deeper.

00:23:02.486 --> 00:23:03.886
It's like when religions

00:23:03.946 --> 00:23:05.488
claim that they created morality.

00:23:05.647 --> 00:23:06.468
It's like they didn't.

00:23:06.969 --> 00:23:08.150
So it's like the government saying,

00:23:08.250 --> 00:23:09.410
we created safety.

00:23:09.750 --> 00:23:10.530
And then to get it,

00:23:10.550 --> 00:23:11.332
you have to show up here

00:23:11.811 --> 00:23:12.792
every Sunday or you have to

00:23:12.813 --> 00:23:13.653
show up here every year and

00:23:13.692 --> 00:23:14.253
pay your dues.

00:23:15.406 --> 00:23:16.928
get the idea and it does

00:23:16.968 --> 00:23:18.048
look like a really really

00:23:19.109 --> 00:23:20.111
um it looks like a

00:23:20.171 --> 00:23:21.571
structured program it looks

00:23:21.592 --> 00:23:22.452
like it's trying to raise

00:23:22.472 --> 00:23:24.634
the floor and all you have

00:23:24.654 --> 00:23:25.455
to do is come in on the

00:23:25.476 --> 00:23:26.317
ground floor but then

00:23:26.356 --> 00:23:26.936
people can go to the

00:23:26.957 --> 00:23:27.798
basement as soon as they're

00:23:27.817 --> 00:23:28.719
done as long as you don't

00:23:28.759 --> 00:23:30.861
get caught you know right I

00:23:30.881 --> 00:23:32.961
mean so I get it but I do

00:23:33.001 --> 00:23:34.083
think it's a little bit um

00:23:34.523 --> 00:23:35.545
a little bit of an illusion

00:23:35.625 --> 00:23:36.986
I wish it wasn't I wish it

00:23:37.026 --> 00:23:38.287
leveraged all right so what

00:23:38.307 --> 00:23:38.948
are we talking about next

00:23:38.968 --> 00:23:39.567
we're talking about are we

00:23:39.587 --> 00:23:40.308
talking about next level

00:23:41.347 --> 00:23:43.990
Yeah, let's talk about Spanx next level.

00:23:44.771 --> 00:23:45.512
What do you got, Dave?

00:23:45.613 --> 00:23:46.555
Which one do you want to talk about first?

00:23:46.575 --> 00:23:47.395
Because they are different.

00:23:48.230 --> 00:23:49.551
They are, they're different.

00:23:49.592 --> 00:23:50.553
We can talk about both

00:23:50.573 --> 00:23:51.894
because they're both physical products.

00:23:52.515 --> 00:23:54.916
So I saw somewhere, I guess on LinkedIn,

00:23:54.936 --> 00:23:55.176
I can't,

00:23:56.018 --> 00:23:57.719
I guess Scott Dickinson posted it.

00:23:57.759 --> 00:23:58.700
I don't know something about,

00:23:59.220 --> 00:24:01.182
he said his first version

00:24:01.642 --> 00:24:03.203
of the next level was a skateboard.

00:24:03.243 --> 00:24:04.204
So I guess he like just,

00:24:04.464 --> 00:24:05.184
he had a skateboard.

00:24:05.224 --> 00:24:07.207
He laid down on his back on the ground,

00:24:07.467 --> 00:24:08.647
probably, probably inside.

00:24:09.068 --> 00:24:09.568
And he, you know,

00:24:09.608 --> 00:24:10.309
had a skateboard

00:24:10.769 --> 00:24:12.412
perpendicular to underneath his,

00:24:12.971 --> 00:24:14.092
Asa put under his head and

00:24:14.132 --> 00:24:15.712
he was just kind of rolling, I guess,

00:24:15.752 --> 00:24:16.573
rolling his head back and

00:24:16.613 --> 00:24:19.693
forth for some assisted rotation.

00:24:20.213 --> 00:24:22.595
And that was like the

00:24:22.815 --> 00:24:23.836
prototype or the initial

00:24:23.935 --> 00:24:24.875
idea or something.

00:24:25.256 --> 00:24:27.257
I don't have other information around it,

00:24:27.297 --> 00:24:27.436
but

00:24:28.176 --> 00:24:29.377
Looking at what it is now,

00:24:29.557 --> 00:24:30.678
it's basically that,

00:24:30.718 --> 00:24:31.238
but it's just like a

00:24:31.317 --> 00:24:32.598
platform that I think, you know,

00:24:32.618 --> 00:24:33.539
kind of goes side to side

00:24:33.579 --> 00:24:34.839
for restoring range of

00:24:34.880 --> 00:24:36.701
motion and rotation of the

00:24:36.760 --> 00:24:37.760
neck and the cervical spine.

00:24:38.362 --> 00:24:39.922
And I just thought it was so clever.

00:24:40.083 --> 00:24:42.124
And I'm just, you know, sidebar,

00:24:42.243 --> 00:24:43.624
I'm pumped that a physical

00:24:43.644 --> 00:24:45.144
therapist thought of this, did this,

00:24:45.265 --> 00:24:45.424
right?

00:24:45.505 --> 00:24:46.164
Is he a PT?

00:24:46.224 --> 00:24:47.066
I believe he is.

00:24:49.750 --> 00:24:49.931
Yeah.

00:24:50.310 --> 00:24:50.651
Yeah, he is.

00:24:50.671 --> 00:24:51.311
So, you know, plug,

00:24:51.432 --> 00:24:52.413
I just released an episode

00:24:52.492 --> 00:24:54.394
today where essentially I

00:24:54.453 --> 00:24:55.694
stole the format of NPR's

00:24:55.714 --> 00:24:56.415
How I Built This.

00:24:57.136 --> 00:24:59.077
And I talked to Garrett Drumheller,

00:24:59.117 --> 00:25:00.199
who created a product,

00:25:00.419 --> 00:25:01.359
and Scott Dickinson,

00:25:01.380 --> 00:25:02.300
who created a product,

00:25:02.320 --> 00:25:03.422
and coming out later this week,

00:25:03.961 --> 00:25:05.123
Helena and Patrick Esmond,

00:25:05.143 --> 00:25:06.104
who created a product.

00:25:06.443 --> 00:25:07.424
And the purpose of this

00:25:07.464 --> 00:25:09.026
five-part series was to show...

00:25:09.747 --> 00:25:11.327
where the problem was and

00:25:11.347 --> 00:25:12.509
then what they do about it.

00:25:12.650 --> 00:25:13.349
Like, believe me,

00:25:13.390 --> 00:25:14.631
I'm a guy with a lot of ideas.

00:25:14.810 --> 00:25:16.653
Aliyah's ideas are a dime a dozen.

00:25:16.712 --> 00:25:17.693
It's that execution or

00:25:17.713 --> 00:25:18.934
that's that drive to say,

00:25:19.015 --> 00:25:20.076
I'm just going to keep going.

00:25:20.096 --> 00:25:21.176
I'm going to figure out the next problem,

00:25:21.196 --> 00:25:22.097
the next problem, the next problem.

00:25:22.498 --> 00:25:25.941
His big issue was wrapping a band,

00:25:26.040 --> 00:25:27.041
a TheraBand around your

00:25:27.061 --> 00:25:28.182
head and doing these neck

00:25:28.242 --> 00:25:30.064
exercises just didn't do it.

00:25:30.971 --> 00:25:32.512
when people did it right it

00:25:32.553 --> 00:25:33.835
really worked but they were

00:25:33.855 --> 00:25:34.556
just sort of looking at him

00:25:34.576 --> 00:25:36.136
like this is this is where

00:25:36.156 --> 00:25:37.598
we are in twenty twenty two

00:25:37.638 --> 00:25:38.539
or whenever he started he's

00:25:38.559 --> 00:25:39.240
like this is where we are

00:25:39.701 --> 00:25:40.502
and he literally did he

00:25:40.522 --> 00:25:41.564
said he laid down on his on

00:25:41.584 --> 00:25:42.244
his skateboard he's like

00:25:42.265 --> 00:25:43.385
this is the motion

00:25:44.585 --> 00:25:46.366
But we need resistance to this.

00:25:46.386 --> 00:25:47.929
How do I make this motion harder?

00:25:48.388 --> 00:25:49.309
And if you look at it now,

00:25:49.369 --> 00:25:51.972
it looks like a skateboard

00:25:51.992 --> 00:25:53.934
without wheels kind of on a glide track.

00:25:54.215 --> 00:25:55.676
But then with with variable

00:25:55.717 --> 00:25:56.617
resistance to it,

00:25:56.979 --> 00:25:58.019
he's got a suction cup you

00:25:58.039 --> 00:25:58.921
can put on the wall so you

00:25:58.941 --> 00:26:00.001
can do it while in standing

00:26:00.021 --> 00:26:00.583
stuff like that.

00:26:00.623 --> 00:26:01.923
So he goes deep into it.

00:26:01.963 --> 00:26:02.785
He made it on Netflix.

00:26:02.805 --> 00:26:03.425
Did you hear about that?

00:26:05.098 --> 00:26:05.599
Now,

00:26:05.619 --> 00:26:07.122
what was the show on Netflix where

00:26:07.162 --> 00:26:08.042
like they follow around

00:26:08.063 --> 00:26:09.704
like Patrick Mahomes and stuff like that?

00:26:09.724 --> 00:26:09.845
Like,

00:26:09.865 --> 00:26:11.287
wasn't there like a behind the scenes

00:26:11.366 --> 00:26:11.948
or whatever?

00:26:12.489 --> 00:26:13.750
Yeah, that one was called Quarterback.

00:26:13.789 --> 00:26:15.172
And then now there's one called Receiver.

00:26:15.512 --> 00:26:16.334
He made it on Quarterback.

00:26:16.473 --> 00:26:19.017
So like they're using it like on the show,

00:26:19.076 --> 00:26:19.297
like

00:26:19.758 --> 00:26:21.759
Trust me, like that's kind of a big deal.

00:26:22.779 --> 00:26:23.560
Once in radio,

00:26:23.881 --> 00:26:24.840
I was running a radio

00:26:24.861 --> 00:26:26.241
station in Scranton while

00:26:26.281 --> 00:26:28.364
the office was on set in Scranton.

00:26:28.703 --> 00:26:30.484
And we used to send boxes of

00:26:30.565 --> 00:26:32.385
stuff to NBC's prop department.

00:26:32.826 --> 00:26:34.407
And we got our logo on the

00:26:34.428 --> 00:26:35.307
show like twice.

00:26:35.387 --> 00:26:35.929
And believe me,

00:26:36.288 --> 00:26:37.910
it was like this big in the

00:26:37.950 --> 00:26:39.351
corner for point seven seconds.

00:26:39.671 --> 00:26:40.811
We still made a big deal

00:26:40.852 --> 00:26:41.833
about it because you know what?

00:26:41.873 --> 00:26:42.913
We got it on the big stage.

00:26:42.932 --> 00:26:44.654
A little bit of validation there for Scott,

00:26:44.674 --> 00:26:45.714
which I think is a big deal.

00:26:45.755 --> 00:26:47.215
Like his thing is his

00:26:47.355 --> 00:26:48.696
product or products have

00:26:48.737 --> 00:26:49.357
made it into like the,

00:26:50.018 --> 00:26:50.959
you know, NFL training rooms.

00:26:51.480 --> 00:26:52.500
What about Sarah Blakely though?

00:26:52.520 --> 00:26:53.642
I think she's a great story too.

00:26:53.942 --> 00:26:54.102
Tony.

00:26:54.162 --> 00:26:55.544
Hang on before we hit that one.

00:26:55.584 --> 00:26:57.285
Another PT invention that I

00:26:57.305 --> 00:26:58.145
want to highlight.

00:26:58.707 --> 00:27:00.367
I don't know if you guys remember this.

00:27:00.387 --> 00:27:01.429
I bought this.

00:27:01.568 --> 00:27:02.049
I bought this.

00:27:02.089 --> 00:27:02.589
Yeah.

00:27:02.609 --> 00:27:03.570
Steve Sudell.

00:27:03.611 --> 00:27:06.114
So they raised nine hundred

00:27:06.153 --> 00:27:07.494
thousand dollars on

00:27:07.674 --> 00:27:09.876
Kickstarter when they announced this.

00:27:10.617 --> 00:27:12.078
I know everybody watching

00:27:12.118 --> 00:27:14.079
this has made some version of this.

00:27:14.160 --> 00:27:15.340
We used to do it with the

00:27:15.401 --> 00:27:16.701
pull up bands and we'd hook

00:27:16.721 --> 00:27:18.342
it onto the doorframe and

00:27:18.402 --> 00:27:19.762
patients would lay on their back.

00:27:21.223 --> 00:27:22.663
There are so many examples

00:27:22.703 --> 00:27:24.285
of therapists who do so

00:27:24.325 --> 00:27:26.405
many innovative things in the clinic,

00:27:26.846 --> 00:27:28.507
but they never take that next step.

00:27:28.567 --> 00:27:30.147
You know, we had Erson on the show,

00:27:30.188 --> 00:27:31.929
Dr. E. He's created a bunch

00:27:32.009 --> 00:27:33.349
of physical products.

00:27:34.230 --> 00:27:35.671
He's done an incredible job

00:27:35.711 --> 00:27:36.431
with that stuff.

00:27:37.991 --> 00:27:39.772
just look around what you're

00:27:39.813 --> 00:27:41.114
doing every single day.

00:27:41.213 --> 00:27:43.296
You are modifying things.

00:27:43.836 --> 00:27:45.718
That is a physical product.

00:27:45.758 --> 00:27:47.778
It's just taking it to that next step.

00:27:47.979 --> 00:27:49.359
If you want to go down that world.

00:27:49.740 --> 00:27:51.321
Now, the interesting thing about this,

00:27:51.382 --> 00:27:53.123
the neck hammock was as

00:27:53.182 --> 00:27:55.345
soon as I saw this come out publicly,

00:27:55.704 --> 00:27:57.066
there are like a thousand

00:27:57.165 --> 00:27:59.027
replicas coming out of

00:27:59.067 --> 00:28:00.647
China for that same exact

00:28:00.667 --> 00:28:02.589
product at like a third of the price.

00:28:03.210 --> 00:28:04.411
So I don't know if that's

00:28:04.431 --> 00:28:06.972
the route you want to go, but go ahead.

00:28:07.851 --> 00:28:08.951
I was just about to say that.

00:28:10.153 --> 00:28:11.713
I had Steve back on PT,

00:28:11.773 --> 00:28:13.315
I don't know if it's PT podcast,

00:28:13.335 --> 00:28:14.776
back on PT Tech Talk years

00:28:14.816 --> 00:28:16.557
ago to promote that Kickstarter.

00:28:16.957 --> 00:28:17.857
I bought one of those.

00:28:18.178 --> 00:28:18.739
It works.

00:28:18.838 --> 00:28:21.099
But then years later, I said, hey, Tony,

00:28:21.140 --> 00:28:21.881
send me your Amazon

00:28:21.901 --> 00:28:22.941
affiliate link because I

00:28:23.000 --> 00:28:24.643
want some traction that actually works.

00:28:24.663 --> 00:28:25.462
So then I got the one.

00:28:25.502 --> 00:28:26.384
What's the other one, Tony?

00:28:27.003 --> 00:28:28.285
The one that the company sent you?

00:28:28.765 --> 00:28:29.925
The Comfort Track.

00:28:30.385 --> 00:28:30.626
Yeah.

00:28:30.646 --> 00:28:31.186
The Comfort Track.

00:28:31.207 --> 00:28:32.208
The pneumatic cervical

00:28:32.248 --> 00:28:33.808
device that you lay on your back for.

00:28:33.828 --> 00:28:33.949
Yeah.

00:28:34.505 --> 00:28:34.684
Yeah.

00:28:34.724 --> 00:28:36.385
So either the Saunders unit

00:28:36.546 --> 00:28:37.987
or the comfort track, uh,

00:28:38.367 --> 00:28:40.808
those work a lot better, just flat out.

00:28:40.868 --> 00:28:42.049
And then I had three hundred

00:28:42.069 --> 00:28:43.050
and fifty dollars.

00:28:43.171 --> 00:28:44.731
This one was like seventy dollars.

00:28:44.811 --> 00:28:44.892
Yeah.

00:28:44.912 --> 00:28:47.192
And yeah,

00:28:47.213 --> 00:28:48.554
we pay for one's more effective

00:28:48.574 --> 00:28:49.714
than the other, in my opinion.

00:28:49.755 --> 00:28:52.836
But also with the copycats and, you know,

00:28:52.876 --> 00:28:54.557
China and all these other manufacturers,

00:28:54.939 --> 00:28:56.700
this is one of the reasons

00:28:56.900 --> 00:28:58.201
I believe to stay away from

00:28:58.221 --> 00:28:58.980
physical products.

00:28:59.281 --> 00:29:00.362
Erson and others, you know,

00:29:00.402 --> 00:29:01.022
prove that wrong.

00:29:01.042 --> 00:29:01.563
They can do it.

00:29:01.923 --> 00:29:04.265
But you have to have some money and,

00:29:05.445 --> 00:29:07.607
energy to go into physical products,

00:29:07.728 --> 00:29:09.369
knowing that it's going to

00:29:09.390 --> 00:29:10.590
get copied and you have to

00:29:10.691 --> 00:29:12.792
split your attention to current product,

00:29:13.032 --> 00:29:14.074
future product development,

00:29:14.294 --> 00:29:16.836
and then also defending your product,

00:29:17.116 --> 00:29:19.098
which is not easy at all.

00:29:19.138 --> 00:29:21.181
Hopefully with next level, uh,

00:29:21.201 --> 00:29:22.122
they have kind of like,

00:29:22.382 --> 00:29:23.462
I'm assuming it kind of

00:29:23.563 --> 00:29:24.884
looks a little intricate

00:29:24.943 --> 00:29:25.765
with like how it's

00:29:25.805 --> 00:29:27.246
constructed and maybe it's a

00:29:28.928 --> 00:29:29.969
compared to the neck hammock,

00:29:29.989 --> 00:29:32.069
which appears to be very easy to copy.

00:29:32.430 --> 00:29:33.830
I mean, it's proof of concept, right?

00:29:33.871 --> 00:29:34.811
Like imitation,

00:29:34.832 --> 00:29:36.492
this is the sincerest form of flattery.

00:29:36.512 --> 00:29:37.693
It means that you're onto something,

00:29:37.713 --> 00:29:39.515
but yeah, it is a different business.

00:29:39.755 --> 00:29:41.836
Like understand that this is

00:29:41.875 --> 00:29:42.876
a different business.

00:29:43.317 --> 00:29:44.577
Now these episodes will

00:29:44.597 --> 00:29:45.578
start to blend together for

00:29:45.618 --> 00:29:47.279
me when you've done more than sixteen,

00:29:47.440 --> 00:29:48.401
seventeen hundred episodes,

00:29:49.181 --> 00:29:50.201
even if I did them last week.

00:29:50.521 --> 00:29:51.502
But both of them said

00:29:51.702 --> 00:29:52.762
working with people who

00:29:52.823 --> 00:29:54.544
clearly understand this

00:29:55.025 --> 00:29:56.085
type of business is,

00:29:57.066 --> 00:29:59.667
was, if not the biggest,

00:30:00.407 --> 00:30:01.669
even bigger than the idea.

00:30:02.308 --> 00:30:03.230
So I forget which one had

00:30:03.269 --> 00:30:04.069
talked about the people

00:30:04.089 --> 00:30:04.869
that they worked with,

00:30:05.050 --> 00:30:05.951
and then they mentioned

00:30:06.171 --> 00:30:07.392
some products that all

00:30:07.412 --> 00:30:09.252
three of us would know if I

00:30:09.292 --> 00:30:09.972
just mentioned them.

00:30:10.133 --> 00:30:10.594
And they said,

00:30:10.653 --> 00:30:12.055
this person helped invent this,

00:30:12.134 --> 00:30:13.996
or this person didn't help invent this.

00:30:14.316 --> 00:30:15.717
This person took that person

00:30:16.156 --> 00:30:17.037
and then brought them to

00:30:17.057 --> 00:30:18.397
the next level and then had

00:30:18.417 --> 00:30:19.239
to do all those things.

00:30:19.278 --> 00:30:20.679
They play defense while

00:30:20.699 --> 00:30:21.700
you're still playing offense.

00:30:21.980 --> 00:30:22.641
It's a business.

00:30:23.101 --> 00:30:23.881
You have to decide if that's

00:30:23.901 --> 00:30:24.541
the business you're in.

00:30:25.390 --> 00:30:25.589
Right?

00:30:25.769 --> 00:30:27.151
Because this is different

00:30:27.171 --> 00:30:27.891
than running a clinic,

00:30:27.971 --> 00:30:29.471
but being a clinician is

00:30:29.511 --> 00:30:30.771
different than running a business.

00:30:30.791 --> 00:30:32.232
It's not like you're a

00:30:32.913 --> 00:30:33.913
clinician for ten years and

00:30:33.933 --> 00:30:34.913
then you become a manager.

00:30:35.193 --> 00:30:36.894
Being a manager inpatient

00:30:36.974 --> 00:30:38.654
outpatient anywhere is a

00:30:38.715 --> 00:30:39.736
different business than

00:30:39.796 --> 00:30:41.016
being a practitioner.

00:30:41.376 --> 00:30:42.457
They are very wildly

00:30:42.497 --> 00:30:43.076
different just because

00:30:43.096 --> 00:30:44.198
you've been there for a long time.

00:30:44.698 --> 00:30:45.917
I ran into that my radio career.

00:30:46.019 --> 00:30:48.239
I was on air and I was an

00:30:48.318 --> 00:30:49.640
assistant program director.

00:30:50.140 --> 00:30:52.020
And when my boss left, I had to do that.

00:30:52.121 --> 00:30:52.840
And I was like, oh,

00:30:52.861 --> 00:30:53.922
it's like a totally different job.

00:30:54.582 --> 00:30:54.801
Yes,

00:30:54.842 --> 00:30:56.223
I need to know which end of the

00:30:56.263 --> 00:30:57.305
microphone to talk into.

00:30:57.325 --> 00:30:58.946
That's as smart as I was in radio.

00:30:59.326 --> 00:31:00.729
But I had to know other things.

00:31:01.068 --> 00:31:02.891
And recognizing that is a

00:31:02.951 --> 00:31:04.071
terribly important lesson

00:31:04.092 --> 00:31:06.334
that some people pay for with blood,

00:31:06.374 --> 00:31:08.076
sweat, and tears.

00:31:08.096 --> 00:31:09.317
Dave, tell me about Spanx.

00:31:10.358 --> 00:31:12.160
All right, well, if you don't know Spanx,

00:31:12.661 --> 00:31:14.102
they're a multi-billion dollar company,

00:31:14.201 --> 00:31:16.963
Sarah Blakely founder, and she,

00:31:17.464 --> 00:31:18.986
the original company and product,

00:31:19.006 --> 00:31:20.326
which she now sold and

00:31:20.426 --> 00:31:22.268
she's just mega wealthy and

00:31:22.608 --> 00:31:24.009
super passionate about entrepreneurship.

00:31:24.049 --> 00:31:24.589
She's awesome.

00:31:27.613 --> 00:31:28.773
Spanx originally was like

00:31:29.253 --> 00:31:31.256
undergarment compression.

00:31:31.655 --> 00:31:32.696
She had pantyhose,

00:31:32.717 --> 00:31:33.498
cut the feet off the

00:31:33.518 --> 00:31:34.818
pantyhose and started to

00:31:34.858 --> 00:31:37.101
wear that and sell that and all that.

00:31:37.121 --> 00:31:38.721
So she was like mega, mega,

00:31:38.761 --> 00:31:39.522
super successful.

00:31:39.542 --> 00:31:40.403
But the topic I wanted to

00:31:40.423 --> 00:31:41.924
bring back up today because

00:31:42.545 --> 00:31:43.506
we're physical therapists

00:31:43.946 --> 00:31:44.968
is she's got a new company.

00:31:45.548 --> 00:31:49.612
It's called Sneaks, S-N-E-E-X, I believe.

00:31:50.932 --> 00:31:52.193
And that's her new company

00:31:52.294 --> 00:31:53.275
is a comfortable...

00:31:54.501 --> 00:31:54.961
High heel.

00:31:55.041 --> 00:31:56.502
Now, we don't wear high heels,

00:31:56.542 --> 00:31:58.023
but in terms of physical therapists,

00:31:58.403 --> 00:31:59.204
it makes sense, right?

00:31:59.444 --> 00:32:01.145
The front of the foot, the toe box,

00:32:01.526 --> 00:32:02.287
is like a sneaker.

00:32:02.547 --> 00:32:04.067
There's different... It kind

00:32:04.107 --> 00:32:05.307
of looks like a sneaker in the front,

00:32:05.567 --> 00:32:06.528
and then it has a stiletto

00:32:06.548 --> 00:32:07.229
heel in the back.

00:32:07.450 --> 00:32:08.390
Super impressive.

00:32:09.270 --> 00:32:11.771
She has videos with... I mean,

00:32:12.011 --> 00:32:14.113
she is just incredible with marketing.

00:32:14.173 --> 00:32:14.394
Like...

00:32:15.834 --> 00:32:16.835
I follow her on Instagram

00:32:16.994 --> 00:32:18.476
and she had some customer,

00:32:18.516 --> 00:32:19.296
I forget what city.

00:32:19.816 --> 00:32:20.155
She's like, oh,

00:32:20.175 --> 00:32:21.537
this is the first online customer.

00:32:21.576 --> 00:32:22.837
So she takes the box of

00:32:22.877 --> 00:32:25.519
shoes and they go create video content,

00:32:25.538 --> 00:32:26.619
which I know Jimmy would like,

00:32:27.019 --> 00:32:28.079
create video content,

00:32:28.299 --> 00:32:29.681
delivering the box of shoes

00:32:29.721 --> 00:32:31.122
to the first online customer.

00:32:31.701 --> 00:32:33.823
And this guys, this also,

00:32:34.063 --> 00:32:35.624
this company also will be a

00:32:35.644 --> 00:32:36.703
multi-billion dollar company.

00:32:37.164 --> 00:32:38.184
And it's something that a

00:32:38.224 --> 00:32:41.086
physical therapist could have invented.

00:32:41.507 --> 00:32:41.946
What do you think?

00:32:43.196 --> 00:32:45.640
I mean, first of all,

00:32:45.779 --> 00:32:47.602
assuming I don't wear high

00:32:47.622 --> 00:32:48.863
heels is a little bit bold

00:32:48.903 --> 00:32:49.923
in twenty twenty four days.

00:32:49.943 --> 00:32:52.826
Let's not make assumptions on footwear.

00:32:53.667 --> 00:32:55.529
So having done this,

00:32:55.569 --> 00:32:57.731
having just I'm not a

00:32:57.832 --> 00:32:59.534
creator in terms of a product,

00:32:59.773 --> 00:33:00.914
but I do love listening to

00:33:00.954 --> 00:33:02.016
things like how I built this.

00:33:02.717 --> 00:33:04.759
and her first problem spanks

00:33:04.798 --> 00:33:06.220
which again many if you

00:33:06.240 --> 00:33:07.121
listen to her how I built

00:33:07.141 --> 00:33:08.642
this episode everybody

00:33:08.922 --> 00:33:10.022
everybody told her this is

00:33:10.063 --> 00:33:10.864
not going to work this is

00:33:10.923 --> 00:33:11.664
not going to work and she

00:33:11.724 --> 00:33:12.625
highlighted they were all

00:33:12.644 --> 00:33:14.346
men they did not understand

00:33:14.406 --> 00:33:16.147
the problem and they did

00:33:16.167 --> 00:33:16.929
not understand the problem

00:33:16.969 --> 00:33:18.490
for fifty percent of the

00:33:18.529 --> 00:33:19.830
world right using air

00:33:19.871 --> 00:33:21.712
quotes there so is there a

00:33:21.752 --> 00:33:23.535
problem here I would say I

00:33:23.595 --> 00:33:24.816
understand this problem

00:33:25.476 --> 00:33:26.856
More than I would the Spanx

00:33:27.257 --> 00:33:29.258
issue that she created than sold,

00:33:29.298 --> 00:33:31.099
which is I've been to a wedding.

00:33:31.220 --> 00:33:32.519
I've been out with someone

00:33:32.539 --> 00:33:35.001
who does wear heels, who's then said, oh,

00:33:35.162 --> 00:33:36.343
love the way they look, but man,

00:33:36.383 --> 00:33:37.063
these things hurt.

00:33:37.403 --> 00:33:38.683
So if you can solve them better,

00:33:39.105 --> 00:33:40.125
which it looks like she's

00:33:40.144 --> 00:33:42.686
giving a shot at, I'm not in this space.

00:33:42.747 --> 00:33:43.426
I don't know if anybody's

00:33:43.446 --> 00:33:44.288
taking a shot at it,

00:33:44.728 --> 00:33:45.989
but I would say this has

00:33:46.028 --> 00:33:49.570
got a decent leg up on the

00:33:49.611 --> 00:33:50.711
competition and on the market.

00:33:50.731 --> 00:33:50.811
Yeah.

00:33:52.320 --> 00:33:54.882
So looking at the common theme here,

00:33:54.922 --> 00:33:55.942
the common trend,

00:33:57.222 --> 00:33:59.824
even going back to next level, you know,

00:34:00.183 --> 00:34:01.403
look at their content,

00:34:01.423 --> 00:34:02.443
look at their image.

00:34:02.463 --> 00:34:03.644
This is all original.

00:34:03.744 --> 00:34:05.726
These guys honestly do the

00:34:05.806 --> 00:34:07.625
best that I've seen when we

00:34:07.645 --> 00:34:09.126
talk about social media.

00:34:09.867 --> 00:34:12.208
You know, you've got NFL affiliation.

00:34:12.248 --> 00:34:14.449
You've got this professional violinist.

00:34:14.989 --> 00:34:16.911
Mahomes is on some of these.

00:34:18.092 --> 00:34:19.592
MMA fighters is on.

00:34:19.893 --> 00:34:22.855
Like, they do such an incredible job.

00:34:23.755 --> 00:34:26.358
I think too many of us think, oh, well,

00:34:26.438 --> 00:34:27.538
I'm going to save money.

00:34:27.898 --> 00:34:29.219
I'm not going to spend money.

00:34:29.400 --> 00:34:30.179
I'm going to, you know...

00:34:32.585 --> 00:34:34.168
we shortchange the most

00:34:34.228 --> 00:34:35.748
important thing because we

00:34:35.829 --> 00:34:38.331
don't think of the impact that that has.

00:34:38.710 --> 00:34:39.512
Whether we're talking about

00:34:39.552 --> 00:34:40.672
our own little business,

00:34:41.414 --> 00:34:42.454
I'm guilty of it.

00:34:42.594 --> 00:34:44.155
It breaks my heart to spend

00:34:44.175 --> 00:34:45.516
a thousand dollars or ten

00:34:45.536 --> 00:34:46.898
thousand dollars on marketing.

00:34:48.039 --> 00:34:48.721
Because you can't

00:34:48.760 --> 00:34:50.063
necessarily always put that

00:34:50.123 --> 00:34:52.246
exact dollar return on it,

00:34:52.786 --> 00:34:54.568
but it builds the brand.

00:34:54.688 --> 00:34:56.952
I was listening to Rory Sutherland again.

00:34:57.032 --> 00:34:58.434
Like I listen to every

00:34:58.494 --> 00:35:00.458
single interview he does.

00:35:01.199 --> 00:35:02.760
And he talks about like a cafe.

00:35:03.722 --> 00:35:03.943
You know,

00:35:03.983 --> 00:35:05.123
you can obviously get a cup of

00:35:05.164 --> 00:35:06.184
coffee at the gas station

00:35:06.224 --> 00:35:07.144
for ninety nine cents.

00:35:07.164 --> 00:35:08.545
You can get a cup of coffee

00:35:08.585 --> 00:35:09.786
at the diner for a buck

00:35:09.806 --> 00:35:11.228
twenty seven or you can pay

00:35:11.688 --> 00:35:14.329
five dollars at a cafe to

00:35:14.389 --> 00:35:17.411
get a hand pressed, you know,

00:35:17.471 --> 00:35:18.791
custom cup of coffee.

00:35:19.371 --> 00:35:20.373
And he was talking about the

00:35:20.413 --> 00:35:21.514
furniture outside.

00:35:21.574 --> 00:35:22.755
Even if nobody's sitting in

00:35:22.775 --> 00:35:23.934
the furniture outside,

00:35:23.954 --> 00:35:25.275
they put it out there to

00:35:25.396 --> 00:35:26.916
signal that we are open.

00:35:27.416 --> 00:35:28.197
Come on in.

00:35:28.838 --> 00:35:30.378
And so there are so many of these things.

00:35:30.458 --> 00:35:32.661
When I opened my first clinic, I thought,

00:35:33.181 --> 00:35:34.802
oh, I just need the equipment I want.

00:35:34.922 --> 00:35:36.224
I want a good set of

00:35:36.304 --> 00:35:37.644
rubberized dumbbells and I

00:35:37.684 --> 00:35:39.206
want a great functional trainer.

00:35:39.226 --> 00:35:40.646
That's all I need in the space.

00:35:41.268 --> 00:35:43.208
But then I realized people would walk in,

00:35:43.268 --> 00:35:44.429
they'd look around and they say,

00:35:44.449 --> 00:35:45.630
you don't have any equipment.

00:35:45.670 --> 00:35:46.552
You can't help me.

00:35:46.992 --> 00:35:48.293
So I literally started

00:35:48.353 --> 00:35:51.315
buying equipment just for the decor.

00:35:51.335 --> 00:35:52.315
So people would come in.

00:35:54.577 --> 00:35:56.079
See it and they'd be like, hey,

00:35:56.119 --> 00:35:58.882
this is wow, you have this, you know,

00:35:58.943 --> 00:36:00.684
so like we don't give

00:36:00.744 --> 00:36:03.367
enough credit to the brand, the marketing,

00:36:03.447 --> 00:36:04.909
the message that we're sending.

00:36:05.427 --> 00:36:06.447
Marketing is the first thing

00:36:06.467 --> 00:36:07.228
that goes when there's

00:36:07.288 --> 00:36:08.748
financial issues or slow down,

00:36:08.809 --> 00:36:09.588
a tightening of the belt.

00:36:10.190 --> 00:36:13.351
And historically, I'd love to,

00:36:13.371 --> 00:36:14.351
maybe I'll dig in and find

00:36:14.371 --> 00:36:15.353
some of these interviews

00:36:15.373 --> 00:36:15.833
that have come out.

00:36:16.112 --> 00:36:18.355
Historically, companies, brands,

00:36:18.454 --> 00:36:19.135
organizations,

00:36:19.195 --> 00:36:21.036
professions who double down

00:36:21.315 --> 00:36:22.717
when everybody else pulls back,

00:36:23.077 --> 00:36:24.018
when that comes out,

00:36:24.338 --> 00:36:25.398
they come out the other side,

00:36:26.219 --> 00:36:28.880
ten X further than they were.

00:36:29.380 --> 00:36:30.561
It's simple.

00:36:30.862 --> 00:36:32.262
It's not easy though, right?

00:36:32.282 --> 00:36:33.182
In the middle of COVID,

00:36:33.202 --> 00:36:34.164
do you double down or not?

00:36:35.213 --> 00:36:36.813
Go ahead.

00:36:36.833 --> 00:36:37.474
I was just going to say,

00:36:37.673 --> 00:36:39.394
I started spending more on

00:36:39.434 --> 00:36:40.594
Google ads and COVID and

00:36:40.635 --> 00:36:41.675
I'll have to pull up the numbers.

00:36:41.695 --> 00:36:42.655
I'll have to go back because

00:36:42.675 --> 00:36:43.936
the leads were so much

00:36:43.956 --> 00:36:44.697
cheaper than Jimmy.

00:36:44.717 --> 00:36:45.297
You're a hundred percent.

00:36:45.336 --> 00:36:45.557
Right.

00:36:46.257 --> 00:36:46.358
Yeah.

00:36:46.378 --> 00:36:48.719
So going to prove Dave, right.

00:36:50.048 --> 00:36:52.050
If people would tell me, Tony,

00:36:52.090 --> 00:36:52.552
you know what?

00:36:52.652 --> 00:36:53.572
You're totally right.

00:36:53.672 --> 00:36:54.172
I agree.

00:36:54.634 --> 00:36:55.954
The licensure does not

00:36:56.014 --> 00:36:57.135
protect the community.

00:36:57.215 --> 00:36:58.838
It does not protect the public.

00:36:58.878 --> 00:37:01.840
There's no direct advantage

00:37:01.860 --> 00:37:04.103
to licensure except...

00:37:05.985 --> 00:37:06.625
It's marketing.

00:37:07.085 --> 00:37:07.905
It is branding.

00:37:07.985 --> 00:37:09.887
It is the value of the brand

00:37:09.927 --> 00:37:11.507
because the consumer still,

00:37:12.148 --> 00:37:13.708
whether it's true or false,

00:37:13.728 --> 00:37:15.748
the consumer still believes

00:37:16.088 --> 00:37:17.789
there is some sort of value

00:37:17.909 --> 00:37:20.030
in those credentials behind your name.

00:37:20.590 --> 00:37:22.711
The reason to invest in the

00:37:22.771 --> 00:37:23.952
licensure is for the

00:37:24.032 --> 00:37:25.413
branding and the marketing

00:37:25.652 --> 00:37:26.614
of those letters.

00:37:27.153 --> 00:37:29.034
That's how I would market it.

00:37:29.175 --> 00:37:31.657
I would say, this is my education.

00:37:31.976 --> 00:37:34.398
I cared about this enough to go through.

00:37:34.659 --> 00:37:35.880
We've all been to school.

00:37:36.360 --> 00:37:37.701
I went to school on top of

00:37:37.721 --> 00:37:38.882
school on top of school and

00:37:38.922 --> 00:37:39.882
I decided to do that.

00:37:40.182 --> 00:37:41.523
And every year I need to do

00:37:41.543 --> 00:37:42.483
a little more education or

00:37:42.503 --> 00:37:43.864
every other year when my CEUs are due,

00:37:43.885 --> 00:37:44.585
I need to do that.

00:37:45.346 --> 00:37:48.327
So I think that's the value, right?

00:37:48.407 --> 00:37:49.268
It's a quick way of

00:37:49.389 --> 00:37:50.969
understanding or trying to

00:37:51.030 --> 00:37:52.530
communicate what value you

00:37:52.570 --> 00:37:53.132
actually bring.

00:37:53.351 --> 00:37:54.012
Although we've talked about

00:37:54.032 --> 00:37:54.693
on this show before,

00:37:54.932 --> 00:37:56.094
saying I'm a physical therapist,

00:37:56.974 --> 00:37:58.976
is kind of ambiguous, right?

00:37:59.195 --> 00:38:00.436
Like being able to say that, like,

00:38:00.456 --> 00:38:01.257
I don't know what you provide.

00:38:01.277 --> 00:38:01.538
I don't know.

00:38:01.557 --> 00:38:02.498
It's sort of, it's sort of hard.

00:38:02.518 --> 00:38:02.759
We all,

00:38:03.059 --> 00:38:04.400
we also talked about Tony the other

00:38:04.460 --> 00:38:05.282
last week, which was,

00:38:05.581 --> 00:38:07.163
do we rename what we actually do?

00:38:07.242 --> 00:38:08.885
Do we go back to reconstruction aid?

00:38:09.425 --> 00:38:10.025
Do we,

00:38:10.065 --> 00:38:12.248
do we take PTOT and speech and we

00:38:12.307 --> 00:38:15.090
roll them together into a rehab doctor?

00:38:15.751 --> 00:38:17.672
I don't know, you know, but being able to,

00:38:17.813 --> 00:38:20.394
to, to explain what you do simply is,

00:38:20.675 --> 00:38:22.197
Um, that's a superpower.

00:38:22.356 --> 00:38:22.896
That's an entire,

00:38:22.938 --> 00:38:24.199
that's an entire different business.

00:38:24.599 --> 00:38:25.920
Just like business is a degree.

00:38:25.960 --> 00:38:27.161
Communications is a degree.

00:38:27.402 --> 00:38:28.443
There's some stuff to it.

00:38:28.943 --> 00:38:30.324
You don't need the degree to being, to,

00:38:30.485 --> 00:38:31.385
to communicate though.

00:38:31.405 --> 00:38:32.106
You don't need a marketing

00:38:32.126 --> 00:38:32.907
degree to market,

00:38:34.188 --> 00:38:34.989
but it gives you a little

00:38:35.010 --> 00:38:36.010
bit of background for it.

00:38:36.271 --> 00:38:37.032
There's many people that I

00:38:37.052 --> 00:38:37.592
know that are better at

00:38:37.632 --> 00:38:38.492
marketing than it never

00:38:38.532 --> 00:38:39.213
went to school for it.

00:38:40.498 --> 00:38:41.818
So taking some of what Dave

00:38:41.838 --> 00:38:42.559
was talking about,

00:38:42.679 --> 00:38:44.400
we all talked about physical products,

00:38:44.420 --> 00:38:46.181
the challenges with physical products.

00:38:46.202 --> 00:38:48.023
You've got big capital investment.

00:38:48.063 --> 00:38:49.304
You have to buy inventory.

00:38:49.804 --> 00:38:51.105
Depending on the product,

00:38:51.125 --> 00:38:52.846
you might have to buy different sizing.

00:38:52.885 --> 00:38:54.646
You have to find sources in

00:38:54.706 --> 00:38:56.568
China to generate the product.

00:38:57.889 --> 00:38:58.969
I do think there are

00:38:59.090 --> 00:39:01.690
opportunities to do something like this,

00:39:01.771 --> 00:39:03.192
obviously, in the digital world.

00:39:03.753 --> 00:39:07.014
So let me share, if you guys didn't see,

00:39:07.135 --> 00:39:08.215
I'm going to share one.

00:39:09.836 --> 00:39:11.097
Oh yeah, this is cool.

00:39:11.157 --> 00:39:12.177
In the middle of the screen,

00:39:12.418 --> 00:39:13.458
if you guys are on YouTube,

00:39:14.159 --> 00:39:18.302
this is a picture of my garage entryway.

00:39:18.663 --> 00:39:20.164
So you pull into the garage,

00:39:20.644 --> 00:39:22.686
you got two steps and then

00:39:22.706 --> 00:39:24.387
a third step going into the door.

00:39:25.235 --> 00:39:26.315
This is exactly what I did.

00:39:26.335 --> 00:39:27.317
And I'm just experimenting,

00:39:27.336 --> 00:39:27.976
playing with it.

00:39:28.836 --> 00:39:30.597
I turned on the measurement

00:39:30.818 --> 00:39:32.518
app on my iPhone.

00:39:32.659 --> 00:39:34.079
So it's got LiDAR.

00:39:34.539 --> 00:39:37.320
So I do a measurement of the door width.

00:39:37.440 --> 00:39:38.501
I do a measurement of the

00:39:38.581 --> 00:39:39.800
height from the top of the

00:39:39.840 --> 00:39:41.382
step to the entryway.

00:39:41.922 --> 00:39:42.902
And then what I did was I

00:39:42.922 --> 00:39:44.143
did a screen capture.

00:39:44.202 --> 00:39:45.523
So I pushed the two buttons

00:39:45.583 --> 00:39:46.742
on the side of the iPhone

00:39:46.762 --> 00:39:47.704
to capture that image.

00:39:48.643 --> 00:39:50.485
I put that image into

00:39:50.565 --> 00:39:54.646
ChatGPT and I said the simple prompt was,

00:39:54.686 --> 00:39:54.945
you know,

00:39:55.045 --> 00:39:58.567
give me a home safety evaluation

00:39:58.746 --> 00:40:00.686
of this garage entryway.

00:40:01.887 --> 00:40:03.608
I did the same thing looking

00:40:03.668 --> 00:40:05.429
at my front entryway.

00:40:05.628 --> 00:40:07.568
I took a picture of the curb.

00:40:08.048 --> 00:40:09.909
I measured it, snapped the picture.

00:40:10.349 --> 00:40:13.793
And it spit out a really decent report of,

00:40:13.873 --> 00:40:15.094
you know, what can be improved,

00:40:15.134 --> 00:40:17.295
what can be, you know, watched out for.

00:40:17.356 --> 00:40:18.336
Like here it noticed that

00:40:18.356 --> 00:40:19.398
there were paint cans

00:40:19.577 --> 00:40:20.759
underneath the stairs.

00:40:21.360 --> 00:40:24.461
It noticed that the height was nine inches,

00:40:24.501 --> 00:40:25.623
which is a little taller

00:40:25.643 --> 00:40:26.943
than would be expected.

00:40:27.565 --> 00:40:28.945
It gave me like five or six

00:40:28.985 --> 00:40:29.947
recommendations.

00:40:30.827 --> 00:40:32.809
And while it's not a comprehensive report.

00:40:33.717 --> 00:40:34.918
This is clearly something

00:40:34.938 --> 00:40:37.121
that we could use in thirty

00:40:37.161 --> 00:40:39.643
seconds to like generate

00:40:40.023 --> 00:40:42.286
interest and and send it to

00:40:42.306 --> 00:40:43.688
the potential client to say, hey,

00:40:43.708 --> 00:40:44.989
you know, I notice these things.

00:40:45.510 --> 00:40:47.193
If you want a deeper dive

00:40:47.313 --> 00:40:48.554
into the assessment,

00:40:48.574 --> 00:40:50.717
keep a mom and dad safe, you know,

00:40:50.757 --> 00:40:51.617
happy to do it.

00:40:51.657 --> 00:40:53.579
And then you lead them to the next thing.

00:40:54.400 --> 00:40:55.061
I've been playing around

00:40:55.081 --> 00:40:55.820
with that all week.

00:40:55.842 --> 00:40:57.001
So then I took it and I said, well,

00:40:57.021 --> 00:40:57.442
wait a minute.

00:40:57.541 --> 00:40:59.402
If it can analyze structures,

00:40:59.443 --> 00:41:01.103
why can't it analyze humans?

00:41:01.682 --> 00:41:02.043
Now,

00:41:02.643 --> 00:41:05.664
I tend to be in the camp that the best

00:41:05.724 --> 00:41:07.344
posture is your next posture,

00:41:07.364 --> 00:41:08.945
that there is no perfect posture,

00:41:09.106 --> 00:41:10.065
all that kind of stuff.

00:41:10.885 --> 00:41:12.907
I tend to have a negative

00:41:12.967 --> 00:41:14.467
response to the posture

00:41:14.507 --> 00:41:15.768
gurus that are out there.

00:41:16.467 --> 00:41:17.309
But that being said,

00:41:17.748 --> 00:41:19.791
there's clearly a commercial demand.

00:41:19.871 --> 00:41:21.293
People want to be told that

00:41:21.333 --> 00:41:22.574
their posture is terrible

00:41:22.594 --> 00:41:23.494
and they want to be told

00:41:23.554 --> 00:41:25.777
how to improve their posture.

00:41:26.458 --> 00:41:27.719
I do have a HIPAA release,

00:41:27.858 --> 00:41:29.701
media release for this individual.

00:41:30.322 --> 00:41:31.382
But whoops, there it is.

00:41:31.802 --> 00:41:32.764
So then I went in the clinic.

00:41:32.784 --> 00:41:33.605
I was like, hey,

00:41:34.085 --> 00:41:35.487
let's see what chat GPT can

00:41:35.507 --> 00:41:36.487
do in these cases.

00:41:37.608 --> 00:41:39.108
So I snapped a quick picture

00:41:39.188 --> 00:41:41.309
from a posterior profile.

00:41:41.750 --> 00:41:43.369
I draw these lines in the

00:41:43.389 --> 00:41:44.891
photo app on my iPhone.

00:41:44.971 --> 00:41:45.971
I take that straight into

00:41:46.010 --> 00:41:47.972
ChatGPT and I say, hey,

00:41:48.012 --> 00:41:49.931
give me an analysis of this

00:41:50.032 --> 00:41:51.293
individual's posture.

00:41:51.932 --> 00:41:53.632
And so where I see this

00:41:53.672 --> 00:41:55.014
going from a commercial

00:41:55.074 --> 00:41:57.614
perspective is you guys

00:41:57.635 --> 00:41:59.614
know I've shared this idea.

00:41:59.795 --> 00:42:01.456
I love what ninety nine

00:42:01.496 --> 00:42:03.777
designs did for logos and branding.

00:42:04.744 --> 00:42:06.505
Ninety nine designs is a Web site.

00:42:06.585 --> 00:42:08.106
You you put your project out

00:42:08.146 --> 00:42:09.228
there and you get all these

00:42:09.327 --> 00:42:11.088
proposals and recommendations.

00:42:11.949 --> 00:42:13.990
I can't believe there isn't a site.

00:42:14.090 --> 00:42:15.831
This is an idea for someone

00:42:16.431 --> 00:42:17.532
where somebody could upload

00:42:17.552 --> 00:42:19.534
a photo like the one you just saw.

00:42:20.375 --> 00:42:22.376
And therapists who want to

00:42:22.596 --> 00:42:24.336
offer recommendations,

00:42:24.436 --> 00:42:25.617
it's not a full evaluation.

00:42:25.637 --> 00:42:26.577
You're like, hey,

00:42:26.597 --> 00:42:27.539
here's an idea of what I

00:42:27.559 --> 00:42:29.320
would do if you want the

00:42:29.380 --> 00:42:30.481
full plan of care.

00:42:31.001 --> 00:42:31.981
It's behind the paywall.

00:42:33.063 --> 00:42:35.324
But now an individual client

00:42:35.344 --> 00:42:38.507
could get ideas from five, fifty,

00:42:38.648 --> 00:42:40.670
a hundred therapists and

00:42:40.771 --> 00:42:42.713
pick the one that resonates with them.

00:42:42.733 --> 00:42:44.215
They're going to be manual therapists,

00:42:44.255 --> 00:42:45.275
neurotherapists,

00:42:45.376 --> 00:42:46.878
exercise based therapists.

00:42:47.813 --> 00:42:49.056
what's up jimmy I was gonna

00:42:49.076 --> 00:42:50.097
say a few things number one

00:42:50.336 --> 00:42:51.038
people don't want to be

00:42:51.077 --> 00:42:52.398
told their posture is bad

00:42:52.539 --> 00:42:53.760
people want to put a name

00:42:53.800 --> 00:42:54.762
to why they're feeling the

00:42:54.782 --> 00:42:56.744
thing I love emotions I go

00:42:56.804 --> 00:42:58.405
down to that we love names

00:42:58.465 --> 00:42:59.246
right started working with

00:42:59.266 --> 00:43:01.048
vestibular first two months

00:43:01.088 --> 00:43:03.210
ago one of the most

00:43:03.311 --> 00:43:05.233
powerful reasons that

00:43:05.273 --> 00:43:06.934
clinicians and patients

00:43:06.954 --> 00:43:08.155
that I've talked to has said it's

00:43:09.039 --> 00:43:10.219
the infrared goggles they

00:43:10.340 --> 00:43:11.699
use is because they're

00:43:11.760 --> 00:43:13.161
feeling dizzy or they're

00:43:13.201 --> 00:43:14.782
experiencing these feelings,

00:43:15.061 --> 00:43:16.382
but there's no scan.

00:43:16.862 --> 00:43:18.443
Everybody keeps saying like,

00:43:18.463 --> 00:43:19.083
I've felt dizzy.

00:43:19.103 --> 00:43:20.105
Can't you just lay down for

00:43:20.125 --> 00:43:20.945
a little bit and then get up?

00:43:21.425 --> 00:43:23.025
And then when you put them in the goggles,

00:43:23.545 --> 00:43:25.146
there is a very clear thing.

00:43:25.186 --> 00:43:26.527
You do not, for some of them,

00:43:26.568 --> 00:43:28.268
you do not need to be a gigantic expert.

00:43:28.809 --> 00:43:30.811
you can turn to that patient and go, see?

00:43:30.891 --> 00:43:32.612
And the patients have explained to me,

00:43:32.974 --> 00:43:35.476
I instantly like, okay, I'm not crazy.

00:43:35.617 --> 00:43:36.918
Like validation to themselves,

00:43:37.157 --> 00:43:38.460
validation to their spouse,

00:43:38.820 --> 00:43:40.021
and then send that report

00:43:40.041 --> 00:43:41.242
back to their physician and go,

00:43:41.563 --> 00:43:42.545
this is what I found as a

00:43:42.585 --> 00:43:44.045
clinician using this tool.

00:43:44.586 --> 00:43:45.568
I think this is what you're

00:43:45.588 --> 00:43:47.650
showing is something similar to,

00:43:48.311 --> 00:43:49.313
People want something.

00:43:49.373 --> 00:43:50.655
They want a reason for that.

00:43:50.715 --> 00:43:51.976
Why does my shoulder hurt?

00:43:52.036 --> 00:43:53.018
Why does everything hurt?

00:43:53.259 --> 00:43:54.561
They want validation.

00:43:54.581 --> 00:43:55.702
They want a name so they can

00:43:56.123 --> 00:43:57.284
because if I have a name,

00:43:57.505 --> 00:43:58.608
if I have a destination,

00:43:58.748 --> 00:43:59.728
I can plot a course.

00:44:00.269 --> 00:44:02.414
And that's all everybody does is journeys.

00:44:03.126 --> 00:44:05.007
So the individual on the screen, and Dave,

00:44:05.047 --> 00:44:06.188
I want to hear your impression.

00:44:06.867 --> 00:44:09.349
He had no idea what he

00:44:09.409 --> 00:44:11.030
looked like until we

00:44:11.070 --> 00:44:12.570
snapped the picture and I showed him.

00:44:14.032 --> 00:44:16.393
So to Jimmy's point, he's like,

00:44:16.733 --> 00:44:18.233
I know I don't feel great.

00:44:18.273 --> 00:44:19.875
I know there's something going on.

00:44:20.375 --> 00:44:21.835
But until they see it,

00:44:21.916 --> 00:44:23.677
and how many of us see our

00:44:23.737 --> 00:44:26.778
posterior view in a normal day anyway?

00:44:26.798 --> 00:44:27.739
Twice a day for me.

00:44:27.780 --> 00:44:28.519
Twice a day for me.

00:44:31.416 --> 00:44:32.277
Dave, what do you think?

00:44:32.717 --> 00:44:33.498
Do we have an idea?

00:44:34.599 --> 00:44:36.760
Well, my question would be with this.

00:44:37.121 --> 00:44:38.802
I'm more interested in once

00:44:38.822 --> 00:44:40.143
you have the almost like

00:44:40.164 --> 00:44:41.224
those plumb lines kind of

00:44:41.244 --> 00:44:42.606
thing from behind the patient.

00:44:42.867 --> 00:44:44.447
Did you then show him and say, hey,

00:44:44.487 --> 00:44:46.409
like you're off kilter?

00:44:46.449 --> 00:44:47.030
What did you say?

00:44:47.070 --> 00:44:48.110
Like you're you're a little

00:44:48.291 --> 00:44:49.552
imbalanced and like.

00:44:50.293 --> 00:44:51.534
physical therapy and

00:44:51.715 --> 00:44:53.617
exercise and mobility or

00:44:53.657 --> 00:44:55.639
whatever that we offer can

00:44:55.739 --> 00:44:58.003
help improve that.

00:44:58.143 --> 00:44:59.905
I'm really curious more about that part.

00:45:00.144 --> 00:45:01.487
Can I guess what Tony said?

00:45:01.927 --> 00:45:02.608
Yeah, please.

00:45:02.708 --> 00:45:03.568
I bet you,

00:45:03.809 --> 00:45:06.413
my bet is- It may or may not help.

00:45:06.572 --> 00:45:07.875
You were super truthful.

00:45:08.094 --> 00:45:08.514
Listen-

00:45:09.195 --> 00:45:09.956
From this picture,

00:45:09.976 --> 00:45:11.398
we can see that things

00:45:11.478 --> 00:45:12.858
aren't maybe symmetrical.

00:45:13.380 --> 00:45:15.360
Do I think that's exactly the cause?

00:45:15.501 --> 00:45:16.802
Maybe, maybe not.

00:45:17.123 --> 00:45:17.884
But I think there's some

00:45:17.923 --> 00:45:18.724
things we can do in the

00:45:18.744 --> 00:45:20.166
clinic to help you get stronger,

00:45:20.306 --> 00:45:21.327
move a little more that

00:45:21.367 --> 00:45:22.907
might make you feel better,

00:45:23.208 --> 00:45:24.409
regardless if we take this

00:45:24.469 --> 00:45:27.132
picture in six weeks and it's similar.

00:45:27.492 --> 00:45:27.711
Really,

00:45:27.731 --> 00:45:29.353
what we're going for is we want you

00:45:29.393 --> 00:45:31.434
to feel better and move more.

00:45:31.474 --> 00:45:32.856
Yeah, that's basically it.

00:45:32.916 --> 00:45:34.498
I said, look, okay, here we go.

00:45:35.248 --> 00:45:37.389
You're clearly shifted, right?

00:45:37.489 --> 00:45:39.211
Upper torso shifted to the right,

00:45:39.271 --> 00:45:40.652
pelvis shifted to the left.

00:45:40.733 --> 00:45:41.753
But I could show you a

00:45:41.813 --> 00:45:43.054
hundred pictures of a

00:45:43.135 --> 00:45:44.155
hundred people with the

00:45:44.215 --> 00:45:46.418
same exact posture who have no symptoms,

00:45:46.838 --> 00:45:48.519
no pain, no functional limitation.

00:45:48.920 --> 00:45:49.340
Yep.

00:45:49.521 --> 00:45:51.282
If you tell me you want you

00:45:51.302 --> 00:45:52.123
don't like the way this

00:45:52.242 --> 00:45:53.744
looks and you want to look

00:45:53.804 --> 00:45:55.085
better for aesthetics.

00:45:55.746 --> 00:45:57.186
OK, we can work on that.

00:45:57.887 --> 00:45:59.467
But I can't tell you that if

00:45:59.507 --> 00:46:00.706
we correct this posture,

00:46:00.726 --> 00:46:01.827
it's going to have any

00:46:01.887 --> 00:46:04.487
impact on function or symptoms.

00:46:04.608 --> 00:46:06.748
That is there's a poor correlation there.

00:46:07.469 --> 00:46:08.809
There's no reason to do it for that.

00:46:09.230 --> 00:46:11.230
In fact, and this is what I told him,

00:46:11.829 --> 00:46:12.010
I said,

00:46:12.050 --> 00:46:13.451
the reality is your body is

00:46:13.490 --> 00:46:15.451
probably doing this for a reason.

00:46:15.490 --> 00:46:17.251
If we try to correct it now,

00:46:17.351 --> 00:46:18.851
we could be impinging or

00:46:18.931 --> 00:46:20.293
causing more compression on

00:46:20.373 --> 00:46:22.052
nerves and other areas that

00:46:22.072 --> 00:46:23.092
you're not even, you know,

00:46:23.373 --> 00:46:24.414
dealing with today.

00:46:25.054 --> 00:46:26.715
So I said, the bottom line is,

00:46:27.077 --> 00:46:28.659
what do you want to do?

00:46:29.159 --> 00:46:30.001
Do you want to golf?

00:46:30.221 --> 00:46:32.063
Do you want to carry a basket of laundry?

00:46:32.603 --> 00:46:33.985
Let's focus on that.

00:46:34.847 --> 00:46:35.867
And if you want to work on

00:46:35.927 --> 00:46:37.070
aesthetics because you

00:46:37.150 --> 00:46:38.911
don't feel confident,

00:46:38.952 --> 00:46:40.034
you look in the mirror and

00:46:40.074 --> 00:46:41.215
you don't like what you see.

00:46:42.016 --> 00:46:43.197
we can work on aesthetics,

00:46:43.257 --> 00:46:44.177
but I don't want you to

00:46:44.217 --> 00:46:45.858
think that changing this

00:46:45.898 --> 00:46:48.278
posture in any way is going to, you know,

00:46:48.358 --> 00:46:49.500
fix the symptoms that

00:46:49.539 --> 00:46:51.280
you're dealing with because

00:46:51.340 --> 00:46:53.201
there's no correlation there, you know?

00:46:53.221 --> 00:46:54.362
And of course we go through

00:46:54.402 --> 00:46:57.804
all the stuff about the MRIs and the,

00:46:57.824 --> 00:46:58.864
the pen,

00:46:58.903 --> 00:47:00.565
the decade cohorts and all of the

00:47:00.585 --> 00:47:01.684
stuff you see in the poor

00:47:01.724 --> 00:47:02.686
correlation there.

00:47:02.706 --> 00:47:04.047
And, you know, yeah, that,

00:47:04.146 --> 00:47:06.608
that's me in the clinic every single day.

00:47:06.807 --> 00:47:09.088
Most of my day is spent saying, okay,

00:47:09.309 --> 00:47:10.510
I understand what we see.

00:47:11.070 --> 00:47:11.972
That doesn't mean that's

00:47:11.992 --> 00:47:13.333
what's causing your symptoms,

00:47:13.914 --> 00:47:15.456
but let's get you healthy.

00:47:15.516 --> 00:47:16.336
Let's get you moving.

00:47:16.376 --> 00:47:17.538
Let's build some confidence

00:47:17.577 --> 00:47:18.438
in what you can do.

00:47:19.000 --> 00:47:20.181
Maybe that stuff goes away.

00:47:20.481 --> 00:47:23.565
Yeah, where I think most PTs...

00:47:24.860 --> 00:47:26.402
start to hate these types of

00:47:26.422 --> 00:47:27.822
things is if you went on a

00:47:27.922 --> 00:47:29.184
court went to a course

00:47:29.764 --> 00:47:32.224
based on this app ai

00:47:32.244 --> 00:47:33.266
whatever to teach you how

00:47:33.286 --> 00:47:35.467
to fix people is they start

00:47:35.626 --> 00:47:37.469
selling this as the

00:47:37.509 --> 00:47:39.909
solution right well you're

00:47:40.190 --> 00:47:42.030
point three millimeters off

00:47:42.070 --> 00:47:42.992
which means we have to do

00:47:43.032 --> 00:47:44.512
the whatever maneuver and

00:47:44.552 --> 00:47:45.512
blah blah blah blah blah

00:47:45.974 --> 00:47:47.574
right so when you that's

00:47:47.594 --> 00:47:48.755
when people come in they go

00:47:48.775 --> 00:47:49.996
feels a little snake oily

00:47:50.315 --> 00:47:51.297
because if you just take

00:47:51.336 --> 00:47:52.356
this snake oil you're going

00:47:52.396 --> 00:47:52.978
to feel better

00:47:53.697 --> 00:47:55.277
I'd rather say, all right,

00:47:55.318 --> 00:47:56.358
this could be it.

00:47:56.378 --> 00:47:58.259
But you came here for an emotional reason,

00:47:58.458 --> 00:47:58.579
right?

00:47:58.599 --> 00:47:59.659
You came here for a reason.

00:47:59.940 --> 00:48:00.980
Let's fix that reason.

00:48:01.039 --> 00:48:01.780
I could take a picture.

00:48:01.800 --> 00:48:04.340
And like you said, you look shifted here.

00:48:04.780 --> 00:48:05.521
I could measure it.

00:48:06.181 --> 00:48:07.041
But does that give me any

00:48:07.081 --> 00:48:08.161
diagnostic accuracy?

00:48:08.282 --> 00:48:08.902
Does that help me?

00:48:09.001 --> 00:48:11.003
Does that change my plan in any way?

00:48:11.282 --> 00:48:12.242
But when you start selling

00:48:12.302 --> 00:48:14.003
something that you know you

00:48:14.043 --> 00:48:15.824
can't provide and then you

00:48:15.844 --> 00:48:16.724
get to the next level,

00:48:16.784 --> 00:48:17.603
I think when people start

00:48:17.625 --> 00:48:18.764
to believe their own bullshit,

00:48:19.144 --> 00:48:20.264
when they start to go, oh, no,

00:48:20.585 --> 00:48:22.585
when here's the here's what I was taught.

00:48:23.246 --> 00:48:24.407
When someone has the method

00:48:24.867 --> 00:48:26.728
named after themselves and

00:48:26.748 --> 00:48:28.728
they're selling that to people,

00:48:29.608 --> 00:48:30.590
that's their business model.

00:48:30.630 --> 00:48:32.471
That makes me a little nervous.

00:48:32.690 --> 00:48:33.690
I think it's exactly what

00:48:33.731 --> 00:48:34.271
Scott said there.

00:48:34.291 --> 00:48:36.612
It's a tool to help people understand,

00:48:36.652 --> 00:48:39.474
to give it a little validation, right?

00:48:39.853 --> 00:48:40.695
This is a tool,

00:48:40.855 --> 00:48:43.255
a placebo maybe even for a good reason,

00:48:43.275 --> 00:48:45.097
which is, okay, we see something.

00:48:45.137 --> 00:48:46.097
You're in the right place.

00:48:46.117 --> 00:48:47.117
Let's figure out how to fix it.

00:48:48.304 --> 00:48:48.724
Now,

00:48:48.744 --> 00:48:50.346
the other image that Tony shared with

00:48:50.445 --> 00:48:53.969
the measurement, Tony, with the step,

00:48:54.329 --> 00:48:55.429
that kind of goes back to

00:48:55.630 --> 00:48:56.690
what we talked about a

00:48:56.731 --> 00:48:57.952
couple episodes with the

00:48:58.032 --> 00:48:58.711
home assessments.

00:48:59.052 --> 00:49:00.132
When I was away in Georgia,

00:49:00.172 --> 00:49:01.114
I was up on the cabin,

00:49:01.954 --> 00:49:02.574
and we were talking about

00:49:02.614 --> 00:49:03.355
the home assessments.

00:49:03.896 --> 00:49:05.617
Also,

00:49:06.217 --> 00:49:07.318
the other picture that you showed

00:49:07.338 --> 00:49:08.398
maybe last week or the week

00:49:08.418 --> 00:49:10.019
before about the sink,

00:49:10.440 --> 00:49:11.820
you had your restroom and the sink,

00:49:12.141 --> 00:49:13.481
and that did not have measurements.

00:49:14.021 --> 00:49:14.443
Yeah.

00:49:15.063 --> 00:49:16.903
If a therapist takes they go

00:49:16.923 --> 00:49:18.123
into a patient's you could

00:49:18.143 --> 00:49:19.065
do it at your own apartment,

00:49:19.085 --> 00:49:19.905
your own home first,

00:49:20.164 --> 00:49:21.126
take a bunch of pictures,

00:49:21.425 --> 00:49:22.786
do the measurements like Tony said,

00:49:22.846 --> 00:49:23.686
take those measurements,

00:49:23.706 --> 00:49:24.847
drop it into what you use,

00:49:24.927 --> 00:49:29.528
chat GPT or Gemini, which is almost GPT.

00:49:29.568 --> 00:49:31.309
So you drop the photos into

00:49:31.730 --> 00:49:33.150
chat GPT and say, hey,

00:49:33.530 --> 00:49:34.690
I'm a physical therapist,

00:49:34.891 --> 00:49:36.152
I'm an occupational therapist, whatever.

00:49:37.902 --> 00:49:39.043
Here's the measurements of

00:49:39.103 --> 00:49:41.346
different areas of this residence.

00:49:42.708 --> 00:49:44.891
Are these ADA compliant?

00:49:45.351 --> 00:49:46.813
And can you give me some recommendations,

00:49:46.833 --> 00:49:47.114
whatever.

00:49:47.353 --> 00:49:49.376
That will literally, like you said earlier,

00:49:49.657 --> 00:49:50.257
a few minutes ago,

00:49:50.458 --> 00:49:51.559
it'll spit out a report

00:49:52.360 --> 00:49:54.061
And that's how a therapist

00:49:54.081 --> 00:49:55.463
can charge three hundred, four hundred,

00:49:55.483 --> 00:49:56.503
five hundred dollars for a

00:49:56.523 --> 00:49:57.244
home assessment.

00:49:57.684 --> 00:49:59.826
There, that picture right here,

00:49:59.865 --> 00:50:00.527
this picture has no

00:50:00.567 --> 00:50:02.068
measurement of the sink height,

00:50:02.467 --> 00:50:04.769
the toilet height, the light switch,

00:50:04.829 --> 00:50:05.811
the doorknob, whatever.

00:50:06.731 --> 00:50:07.632
So that's just a reminder

00:50:07.672 --> 00:50:08.672
about the home assessment,

00:50:08.873 --> 00:50:10.293
like with pictures and the report.

00:50:10.653 --> 00:50:12.094
But wait, there's more.

00:50:12.635 --> 00:50:12.795
So.

00:50:13.556 --> 00:50:14.958
Look at what Dave just said.

00:50:14.978 --> 00:50:15.858
I'm going to yes and it.

00:50:15.878 --> 00:50:17.219
This one does have measurements.

00:50:17.260 --> 00:50:17.579
And Tony,

00:50:17.599 --> 00:50:18.561
did you take the measurements

00:50:18.601 --> 00:50:20.202
with the measure app on

00:50:20.483 --> 00:50:21.985
iPhone or did it just do that?

00:50:22.025 --> 00:50:22.164
Yeah.

00:50:22.224 --> 00:50:22.644
Okay.

00:50:22.766 --> 00:50:23.065
Perfect.

00:50:23.445 --> 00:50:24.646
So there's no measurements here,

00:50:25.208 --> 00:50:26.909
except is that an Airwick air freshener?

00:50:28.438 --> 00:50:29.059
I think so.

00:50:29.159 --> 00:50:30.199
And I bet you AI would be

00:50:30.239 --> 00:50:31.659
able to know the exact

00:50:31.699 --> 00:50:32.820
height to the millimeter of

00:50:32.860 --> 00:50:34.101
an air wick air freshener.

00:50:34.221 --> 00:50:35.702
And now it can do the

00:50:35.742 --> 00:50:36.961
Pythagorean theorem and

00:50:37.021 --> 00:50:38.003
figure out exactly how tall

00:50:38.023 --> 00:50:39.043
the air wick is.

00:50:39.123 --> 00:50:40.443
And then by using the air wick,

00:50:40.483 --> 00:50:41.503
it knows how tall the toilet is.

00:50:42.204 --> 00:50:44.304
So you've given it a banana.

00:50:44.505 --> 00:50:45.166
Do you guys know the funny

00:50:45.186 --> 00:50:46.485
thing about scientists and

00:50:46.525 --> 00:50:47.547
bananas and stuff like that?

00:50:48.547 --> 00:50:49.806
americans will use anything

00:50:49.867 --> 00:50:51.108
except for the metric

00:50:51.128 --> 00:50:52.887
system to measure health so

00:50:52.947 --> 00:50:54.108
people will put a banana in

00:50:54.128 --> 00:50:55.128
a picture like banana for

00:50:55.168 --> 00:50:56.748
reference in terms of scale

00:50:57.248 --> 00:50:58.248
so you don't need a banana

00:50:58.289 --> 00:50:59.349
or maybe that's a product

00:50:59.849 --> 00:51:01.190
is you sell it to pts all

00:51:01.210 --> 00:51:01.849
you gotta do is put this

00:51:01.889 --> 00:51:03.030
banana because this banana

00:51:03.070 --> 00:51:04.530
is exactly nine inches long

00:51:05.110 --> 00:51:06.291
um in the picture and now

00:51:06.331 --> 00:51:07.472
the ai goes got it for

00:51:07.532 --> 00:51:08.672
reference that banana is

00:51:08.711 --> 00:51:09.751
this big which means that

00:51:09.791 --> 00:51:11.112
that that it's using it as

00:51:11.172 --> 00:51:12.952
a as a reference point but

00:51:13.552 --> 00:51:15.114
look in the future, you're not even,

00:51:15.894 --> 00:51:16.976
not the future in the present.

00:51:17.016 --> 00:51:17.675
If you just do it a little

00:51:17.695 --> 00:51:19.117
like slightly differently, like, okay,

00:51:19.197 --> 00:51:19.958
now knowing the height of

00:51:19.978 --> 00:51:21.418
that air wick now base

00:51:21.458 --> 00:51:22.420
everything on that.

00:51:22.440 --> 00:51:23.139
Cause it's in the picture.

00:51:23.159 --> 00:51:24.141
There's a, there's a zero.

00:51:24.161 --> 00:51:25.021
You have a reference point.

00:51:26.282 --> 00:51:27.403
Well, like I mentioned to Dave,

00:51:27.543 --> 00:51:28.605
I think I know there are

00:51:28.784 --> 00:51:30.485
apps that people use for

00:51:30.545 --> 00:51:31.827
three D printing and you

00:51:31.867 --> 00:51:34.128
can three D scan a space.

00:51:34.148 --> 00:51:36.690
Um, you know, you just,

00:51:37.431 --> 00:51:38.972
once you start seeing,

00:51:39.293 --> 00:51:40.414
and that's the whole idea,

00:51:40.474 --> 00:51:41.675
I think of this show, right?

00:51:41.695 --> 00:51:43.155
The podcast it's look,

00:51:43.195 --> 00:51:44.737
we're not giving you finished ideas.

00:51:44.777 --> 00:51:45.538
We're not saying this is

00:51:45.577 --> 00:51:46.778
going to make you a million dollars.

00:51:46.818 --> 00:51:48.601
We're planting seeds in your head.

00:51:49.201 --> 00:51:50.501
And now you take that seed

00:51:50.541 --> 00:51:51.922
and you grow it and water

00:51:51.961 --> 00:51:53.061
it and fertilize it.

00:51:53.101 --> 00:51:54.121
And then it turns into

00:51:54.181 --> 00:51:55.322
something that could be

00:51:55.362 --> 00:51:56.663
completely different than

00:51:56.702 --> 00:51:58.043
what we're talking about here.

00:51:58.563 --> 00:52:00.603
But the whole idea between I

00:52:00.643 --> 00:52:01.724
think what all three of us

00:52:01.744 --> 00:52:04.045
share is there are so many

00:52:04.085 --> 00:52:05.204
different perspectives and

00:52:05.244 --> 00:52:06.065
points of view.

00:52:06.085 --> 00:52:07.246
And we just want to expose

00:52:07.266 --> 00:52:08.485
you to some of those ideas.

00:52:08.646 --> 00:52:10.027
The market is not saturated.

00:52:10.286 --> 00:52:11.447
I know it feels like that,

00:52:11.586 --> 00:52:14.148
but I'm telling you, the world is huge.

00:52:14.469 --> 00:52:15.648
And when you start to drive around,

00:52:15.668 --> 00:52:16.610
you realize how big it is.

00:52:17.289 --> 00:52:18.190
Just understand it's even

00:52:18.251 --> 00:52:18.811
bigger than that.

00:52:18.891 --> 00:52:21.331
It's a hundred times bigger than that.

00:52:21.652 --> 00:52:23.472
But we do want a one percent

00:52:23.512 --> 00:52:25.074
of any idea that you take

00:52:25.094 --> 00:52:26.213
from the show and then go

00:52:26.233 --> 00:52:27.295
and become a billionaire.

00:52:27.315 --> 00:52:28.175
We're just like one percent

00:52:28.255 --> 00:52:29.476
or have us on your podcast

00:52:29.496 --> 00:52:30.836
when you eventually become a billionaire.

00:52:30.956 --> 00:52:32.456
Hey, Stephen Dunn is here.

00:52:32.577 --> 00:52:34.378
I totally missed all of these comments.

00:52:34.418 --> 00:52:35.539
I was on the wrong screen.

00:52:37.090 --> 00:52:38.150
I want to know what the product was,

00:52:38.190 --> 00:52:38.530
Steven.

00:52:38.751 --> 00:52:39.271
What was, I mean,

00:52:39.431 --> 00:52:40.311
selling five hundred

00:52:40.512 --> 00:52:42.632
anything is not easy.

00:52:42.672 --> 00:52:43.652
Getting five hundred people

00:52:43.672 --> 00:52:44.753
to click like on something

00:52:45.094 --> 00:52:46.054
not simple these days,

00:52:46.114 --> 00:52:47.155
never mind pulling out your

00:52:47.175 --> 00:52:48.076
wallet and buying something.

00:52:48.096 --> 00:52:49.996
And I know Steven a bit.

00:52:50.077 --> 00:52:50.496
I don't know.

00:52:50.637 --> 00:52:52.717
I don't know the the product either.

00:52:52.777 --> 00:52:54.119
So we got to get him on or

00:52:54.139 --> 00:52:55.478
he's got to tell us if he's

00:52:55.498 --> 00:52:57.481
still here live or in the comments later.

00:52:57.541 --> 00:52:58.740
Yes, Steven, Pilates,

00:52:59.320 --> 00:53:01.422
gyro techniques or tonics

00:53:01.443 --> 00:53:03.744
or he's got a ton of stuff.

00:53:06.713 --> 00:53:07.155
All right, guys,

00:53:07.195 --> 00:53:08.719
let's hit the closing thoughts.

00:53:08.778 --> 00:53:09.581
Partying shot.

00:53:09.702 --> 00:53:10.282
What's on your mind?

00:53:10.302 --> 00:53:11.065
You got guys.

00:53:13.201 --> 00:53:13.920
Parting shot.

00:53:14.822 --> 00:53:15.161
Guys,

00:53:15.282 --> 00:53:17.081
if you're not following Tony Meritato

00:53:17.161 --> 00:53:18.402
on Facebook and LinkedIn,

00:53:18.583 --> 00:53:20.322
you absolutely need to connect with him.

00:53:21.384 --> 00:53:22.583
Subscribe to Learn Medicare

00:53:22.603 --> 00:53:24.445
Billing because Tony,

00:53:24.465 --> 00:53:25.264
you put out the most

00:53:25.284 --> 00:53:26.806
creative things and you do

00:53:26.885 --> 00:53:28.266
it because you're a creative,

00:53:28.306 --> 00:53:29.085
clever person.

00:53:29.427 --> 00:53:30.726
You're not trying to do it to show off.

00:53:31.847 --> 00:53:32.788
You're not posting all your

00:53:32.807 --> 00:53:33.867
videos all over social

00:53:33.887 --> 00:53:35.007
media like I do because I'm

00:53:35.047 --> 00:53:35.969
just trying to go right to

00:53:35.989 --> 00:53:36.588
that right hook.

00:53:37.588 --> 00:53:40.090
But Tony posts such creative

00:53:40.269 --> 00:53:42.070
and insightful and thoughtful stuff.

00:53:42.650 --> 00:53:44.693
Rob Binding and I had been saying it eight,

00:53:44.733 --> 00:53:46.074
nine, ten, whatever years ago.

00:53:47.474 --> 00:53:49.335
And so just please, Tony,

00:53:49.817 --> 00:53:50.456
keep it coming out.

00:53:50.496 --> 00:53:51.318
Keep pumping it out.

00:53:52.119 --> 00:53:55.541
It's a lot of text based posts.

00:53:55.581 --> 00:53:56.842
Sometimes you do videos,

00:53:57.882 --> 00:53:59.304
but it's really interesting stuff.

00:53:59.344 --> 00:54:00.284
It gets people talking.

00:54:00.304 --> 00:54:01.365
It gets people thinking.

00:54:02.786 --> 00:54:04.208
And this is for real.

00:54:05.088 --> 00:54:07.090
When I say I disagree with Tony on stuff,

00:54:07.490 --> 00:54:09.893
this is not to laugh on the show.

00:54:10.612 --> 00:54:11.672
Like if he says he doesn't

00:54:11.733 --> 00:54:12.452
believe manual therapy

00:54:12.474 --> 00:54:13.614
works and I say manual

00:54:13.634 --> 00:54:16.193
therapy does work and, you know, all that,

00:54:16.233 --> 00:54:19.815
like I actually generally agree with most,

00:54:19.954 --> 00:54:21.275
maybe seventy five percent

00:54:21.335 --> 00:54:23.016
of what Tony agrees with.

00:54:23.175 --> 00:54:23.795
And then, you know,

00:54:23.835 --> 00:54:25.237
other twenty five percent,

00:54:25.396 --> 00:54:27.456
I strongly disagree on some

00:54:27.476 --> 00:54:28.177
of his stances.

00:54:28.356 --> 00:54:29.637
And so, yeah,

00:54:29.677 --> 00:54:31.478
just give that's my parting shot.

00:54:31.717 --> 00:54:32.958
Follow Jimmy, follow Tony.

00:54:32.998 --> 00:54:34.159
These guys post great stuff.

00:54:34.219 --> 00:54:34.878
And that's why I'm just

00:54:34.918 --> 00:54:35.639
lucky to be here with them.

00:54:36.806 --> 00:54:39.166
Yeah, and I would say the same.

00:54:39.206 --> 00:54:41.887
It's not even just that I

00:54:41.947 --> 00:54:43.248
share the ideas that I'm

00:54:43.288 --> 00:54:44.847
trying to work through in my own head,

00:54:44.867 --> 00:54:46.449
but you guys have so many

00:54:46.548 --> 00:54:48.568
unique perspectives, so many ideas.

00:54:48.648 --> 00:54:49.869
The quiet ones are always

00:54:49.889 --> 00:54:51.210
the ones with the best ideas.

00:54:51.730 --> 00:54:54.231
So if you start sharing those thoughts,

00:54:54.471 --> 00:54:55.630
whether they're

00:54:55.670 --> 00:54:57.351
controversial or not doesn't matter.

00:54:57.992 --> 00:55:00.454
you allow your ideal client

00:55:00.474 --> 00:55:01.554
to start to understand

00:55:01.594 --> 00:55:02.675
what's important to you and

00:55:02.695 --> 00:55:04.456
that draws them to you.

00:55:04.936 --> 00:55:06.717
It's push versus pull marketing.

00:55:06.737 --> 00:55:07.277
You're never going to

00:55:07.318 --> 00:55:08.259
convince somebody you're

00:55:08.298 --> 00:55:10.639
the best by trying to tell

00:55:10.679 --> 00:55:11.561
them you're the best.

00:55:11.601 --> 00:55:12.501
You're going to convince

00:55:12.541 --> 00:55:14.143
them because they're going

00:55:14.163 --> 00:55:15.362
to get to understand and

00:55:15.402 --> 00:55:16.603
know you personally.

00:55:17.125 --> 00:55:17.385
Jimmy?

00:55:17.804 --> 00:55:18.025
Yeah,

00:55:18.125 --> 00:55:19.505
I'll yes and both of those with my

00:55:19.565 --> 00:55:20.027
parting shot,

00:55:20.067 --> 00:55:21.387
which is I think the

00:55:21.467 --> 00:55:23.949
hesitation for people to

00:55:23.969 --> 00:55:25.431
share things is I need to

00:55:25.451 --> 00:55:27.552
put out a finalized perfect product,

00:55:27.672 --> 00:55:30.193
a perfect tweet, a perfect PDF,

00:55:30.213 --> 00:55:31.135
a perfect solution.

00:55:31.474 --> 00:55:33.096
And I think I actually lost my way.

00:55:33.856 --> 00:55:35.157
maybe three or four years ago,

00:55:35.456 --> 00:55:37.418
when my podcast started to gain traction,

00:55:37.577 --> 00:55:38.197
I started to say, well,

00:55:38.237 --> 00:55:40.958
now I need to act a certain, I need to,

00:55:41.059 --> 00:55:42.119
I went from a student who

00:55:42.139 --> 00:55:44.139
launched a podcast and all

00:55:44.179 --> 00:55:45.519
my show was vulnerability

00:55:45.599 --> 00:55:46.860
and I don't really understand this,

00:55:47.260 --> 00:55:48.021
but in twenty minutes,

00:55:48.041 --> 00:55:48.701
we're going to understand a

00:55:48.760 --> 00:55:50.141
little bit more, maybe not everything.

00:55:50.621 --> 00:55:51.541
And then somewhere along the way,

00:55:51.561 --> 00:55:52.021
I was like, well,

00:55:52.141 --> 00:55:54.302
I need to be like everything else.

00:55:55.023 --> 00:55:56.204
And I started to do that and

00:55:56.224 --> 00:55:57.704
then had less success and

00:55:57.744 --> 00:55:59.144
was confused by it until

00:55:59.204 --> 00:56:00.184
someone smart was like,

00:56:00.284 --> 00:56:01.606
this doesn't sound like you.

00:56:01.746 --> 00:56:02.766
This sounds like you trying

00:56:02.806 --> 00:56:03.686
to be something else.

00:56:04.246 --> 00:56:05.666
So don't try to be something else.

00:56:06.068 --> 00:56:08.289
Aim for that authenticity by saying,

00:56:08.708 --> 00:56:09.768
by putting out eighty

00:56:09.809 --> 00:56:12.030
percent of an idea or I'm trying this.

00:56:12.130 --> 00:56:12.869
What do you think?

00:56:13.231 --> 00:56:14.411
That isn't social media.

00:56:14.650 --> 00:56:15.452
That's media.

00:56:16.192 --> 00:56:17.072
That is social.

00:56:17.371 --> 00:56:19.472
That's actually how you win at that game,

00:56:19.512 --> 00:56:20.153
knowing that you're never

00:56:20.213 --> 00:56:21.213
actually going to win at that game.

00:56:21.454 --> 00:56:22.695
but that's how to use that

00:56:22.755 --> 00:56:23.737
those platforms or these

00:56:23.777 --> 00:56:26.521
platforms to actually move

00:56:26.541 --> 00:56:27.384
your needle and other

00:56:27.423 --> 00:56:29.186
people's needle uh we'll be

00:56:29.206 --> 00:56:30.148
back on thursday do we have

00:56:30.168 --> 00:56:31.409
a front tease for thursday

00:56:31.449 --> 00:56:31.931
is there anything on

00:56:31.971 --> 00:56:34.494
thursday we're talking about I don't know

00:56:36.083 --> 00:56:37.545
I have the next level episode out.

00:56:37.565 --> 00:56:39.527
We talked about today, Scott Dickinson,

00:56:39.626 --> 00:56:41.088
who, by the way, listen to the episode.

00:56:41.128 --> 00:56:42.208
If you don't have an inkling

00:56:42.228 --> 00:56:44.010
of an idea of creating a product,

00:56:44.150 --> 00:56:45.030
he's going out of his way.

00:56:45.050 --> 00:56:46.331
He gets this a lot from people.

00:56:46.351 --> 00:56:48.373
He says PTs specifically who are like,

00:56:48.693 --> 00:56:49.373
I want to create a product.

00:56:49.414 --> 00:56:49.833
What do I do?

00:56:50.454 --> 00:56:52.155
He loves to share where he

00:56:52.275 --> 00:56:53.717
almost crashed and where he succeeded.

00:56:53.896 --> 00:56:55.237
Big, big, big fan of that.

00:56:55.518 --> 00:56:57.000
And Garrett Drumheller came out yesterday.

00:56:57.039 --> 00:56:58.121
He created the Nord stick

00:56:58.400 --> 00:56:59.021
and we're just mentioning

00:56:59.061 --> 00:56:59.722
two of their products.

00:56:59.742 --> 00:57:01.943
They each have more later on this week.

00:57:02.583 --> 00:57:03.485
Patrick and Helena are,

00:57:04.304 --> 00:57:04.666
Esmond,

00:57:04.706 --> 00:57:05.766
who I get to work with now at

00:57:05.786 --> 00:57:06.527
Vestibular First,

00:57:06.806 --> 00:57:08.688
they created a tech solution.

00:57:08.789 --> 00:57:09.909
That episode will be coming out.

00:57:09.929 --> 00:57:10.891
They created goggles that

00:57:10.911 --> 00:57:12.132
help vestibular therapists

00:57:12.831 --> 00:57:13.813
see in the dark and

00:57:13.873 --> 00:57:15.054
identify things you cannot

00:57:15.094 --> 00:57:16.195
see with the naked eye.

00:57:16.574 --> 00:57:18.157
And then we'll also have,

00:57:18.257 --> 00:57:19.117
I have five of these.

00:57:19.177 --> 00:57:19.978
Those are three.

00:57:20.057 --> 00:57:20.958
You do a lot of episodes,

00:57:20.978 --> 00:57:21.699
you start to forget.

00:57:22.739 --> 00:57:23.840
We got some reinvention of a

00:57:23.900 --> 00:57:26.063
rollator done by a physical therapist.

00:57:27.364 --> 00:57:28.545
So we'll have Matt Cummella.

00:57:28.644 --> 00:57:29.885
Matt Cummella will be on the show as well.

00:57:30.065 --> 00:57:31.768
So that'll be our five episodes this week.

00:57:33.324 --> 00:57:34.445
Maybe as a potential topic,

00:57:34.485 --> 00:57:36.005
Tony had some cane idea

00:57:36.045 --> 00:57:37.206
with like a hand and like

00:57:37.246 --> 00:57:38.887
your hand would go on the top of a hand.

00:57:39.228 --> 00:57:40.869
That sounds like we could make that.

00:57:41.289 --> 00:57:42.309
I feel like that could be a

00:57:42.349 --> 00:57:43.170
physical product.

00:57:43.449 --> 00:57:44.490
We get three D print it.

00:57:45.070 --> 00:57:46.072
Jimmy, did you hear about this?

00:57:46.112 --> 00:57:48.253
Like a cane where the, instead of a handle,

00:57:48.333 --> 00:57:49.653
it's like of, of hand.

00:57:49.753 --> 00:57:51.054
And then your hand goes in the hand.

00:57:51.375 --> 00:57:51.954
I don't know how that would

00:57:51.994 --> 00:57:52.715
work functionally.

00:57:52.755 --> 00:57:53.876
If the person doesn't have,

00:57:54.175 --> 00:57:54.536
what do you need?

00:57:54.577 --> 00:57:55.916
Like owner deviation.

00:57:56.538 --> 00:57:58.099
I believe when I saw that I started,

00:57:58.159 --> 00:57:59.259
I went to chat GPT and I

00:57:59.298 --> 00:58:00.500
came up with slightly

00:58:00.559 --> 00:58:01.840
inappropriate names for this.

00:58:02.641 --> 00:58:09.083
All beginning with the handy candy cane.

00:58:09.103 --> 00:58:09.963
There's a tease.

00:58:10.003 --> 00:58:10.623
We got it.

00:58:10.923 --> 00:58:14.224
I have those canes.

00:58:14.445 --> 00:58:15.985
It's a well.

00:58:18.106 --> 00:58:19.467
We'll see you guys on Thursday.

00:58:19.487 --> 00:58:21.027
Subscribe, watch and follow everywhere.