April 25, 2025
Can RTM Set You Free? A PT’s Journey to Remote-First Care
On this episode of PT Pintcast, we hit the road — literally — with Matt Jurek, a PT who’s turned his passion for travel and tech into a remote-first consulting business. From full-time RV living to building RTM programs for clinics nationwide, Matt walks us through the how, why, and what’s next in Remote Therapeutic Monitoring.
WEBVTT
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I'm kind of like approaching
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this a little bit as
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independent versus tied to
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any platform or anything.
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Well, how you been, man?
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Welcome back to the show.
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Good to see you again.
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Yes, it's awesome.
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It's always a pleasure, Jimmy.
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Thanks.
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Not many guests I have to ask,
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where are you?
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But in your case, where are you?
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Because your job sort of
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allows you to be wherever
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the hell you want.
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Where are you right now?
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That's so true.
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We just rolled into eastern Tennessee,
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so just outside the Smokies.
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And when you say rolled into,
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just if someone didn't
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listen to the first episode we did,
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where do you live?
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Tell me about your domicile.
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Yeah, that's okay.
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So my wife and I,
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we're both physical therapists,
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and we've been doing
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full-time travel in an RV
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for five and a half years now.
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Yeah, it's been pretty fantastic.
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Who was the first to pitch this?
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Was this you?
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Was this your wife?
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I don't know if I asked that before.
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It was my wife, and I was hesitant.
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Yeah, it was.
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We were kind of...
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Doing the grind, shuttling the kids.
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We had real young kids at the time.
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Before, afterwards, I commuted.
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Forty-five minutes worked ten-hour days.
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I barely saw them except for
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my one daddy day.
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Should we do something else with our life?
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The talk started there.
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Had a couple things happen
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in our personal lives and we're like,
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well,
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life is honestly way too
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short um so if we're
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thinking about it why not
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you know why not why not so
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we gave ourselves a year
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started out as uh contract
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bts one parent would
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homeschool the other one
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would do you know the
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three-month contract gig
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and see cool stuff in
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between um covet happened
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which was interesting tried
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to figure out what we were
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going to do for ourselves I
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think there was you know probably
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twelve hundred and fifty
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travel jobs for us to choose from.
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And then the day after the
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shutdowns happened.
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Yep.
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I think there was two.
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I think it was two.
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I think there was just two
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companies that forgot to pull them,
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you know.
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Right.
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And so, yes, we had to figure that out.
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But things started opening back up.
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I'm pretty much an outpatient guy.
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It's what I stick to.
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It's my gig and my MO.
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Leah is much more flexible.
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She's spent time directing
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in assisted livings and
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that kind of thing.
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So
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those settings started
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opening up more gradually
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to um to travel therapists
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so she did some of that
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work and and then I went
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out we did uh visited
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friends because we launched
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from oregon basically even
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though our family's in
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indiana um so we weren't
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opposed to traveling as you
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can tell from the get-go um
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but uh did a contract with
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my old employer he's a
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buddy of mine he said yes
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we love you come and come
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to work for me for three
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months and so that was right at
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The beginning of twenty two,
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I think my contract started
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like right at February.
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And I said, Justin, I'm mobile.
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I've got time.
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How can I help you from the road?
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And he said,
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have you ever heard of
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anything called RTM?
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I was like, no.
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So I figure it out for me.
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I don't have the bandwidth
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and just dig in.
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So that that opened up a huge door.
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So since twenty two, you know,
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me digging in,
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seeing the people side of things,
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knowing that so well,
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what it looks like to run a clinic.
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And then what is RTM?
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There was a disconnect.
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You know,
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the software guys don't know how
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to talk clinic shop.
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The clinic shop doesn't know
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how to put in a new workflow.
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And so I stepped in that bridge, you know,
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called myself a consultant.
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And that's what I've been
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doing since pretty much.
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Good for you.
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I still run the RTM program
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remotely for my buddy, too,
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which is a way to do it.
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So you're I mean, you know,
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you said this before.
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it's a, you're not the quarterback.
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Cause that's the person in the clinic.
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You're not in the clinic.
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You're not on the sideline.
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You're like up in the,
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you're like the offensive
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coordinator with the,
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with the headset on up in the sky box,
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but the sky box can be anywhere.
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Yeah.
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Right.
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Yeah, it can, it can,
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it can be anywhere and it can be,
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it can be in the office of
00:04:07.681 --> 00:04:10.981
the clinic to anywhere and in between,
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but it doesn't have to be right.
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It doesn't have to be,
00:04:14.823 --> 00:04:16.322
it kind of allows that.
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And that's,
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That's a cool, cool place.
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You know,
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I'm trying to figure out how to
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take advantage of being remote.
00:04:25.314 --> 00:04:26.915
What can I offer from what
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I've learned in my one and
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a half decades of being a PT?
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And there is a movement and
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I'm sure you're aware of it,
00:04:35.581 --> 00:04:37.682
where there's a surplus of
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PTs that now want to be remote,
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trying to find these
00:04:41.005 --> 00:04:42.247
different jobs and stuff.
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And I say, you know what?
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It,
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A lot of those folks,
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it's a really cool happenstance.
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We were going to do Christmas in Arkansas,
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Hot Springs, Arkansas, you know.
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OK, let's do it there.
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It's a little warmer than
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central Indiana where our family is.
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And then we'll work our way
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south as as winter progresses.
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um so on the way down I had
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a uh he's now a friend of
00:05:08.343 --> 00:05:09.305
mine reached out to me on
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linkedin and said hey you
00:05:11.247 --> 00:05:13.569
know I'm in the pt world um
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my dad owns a few pt
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clinics he's like I'm
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wondering if rtm something
00:05:18.512 --> 00:05:20.093
I can do remotely for him
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and then maybe scale it
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because I've got a lot of
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different connections of
00:05:25.017 --> 00:05:26.379
you know friends that own
00:05:26.418 --> 00:05:27.560
clinics in arkansas maybe I
00:05:27.579 --> 00:05:29.141
could be the arkansas rtm
00:05:29.161 --> 00:05:30.283
guy or whatever so we just
00:05:31.089 --> 00:05:33.291
sat down over beer,
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which is where a lot of
00:05:35.574 --> 00:05:36.494
good talks happen.
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And I was like, yeah, dude, I'll help you.
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And so from that,
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that spurred me because if
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there was one of those guys,
00:05:44.920 --> 00:05:46.502
there was at least, you know,
00:05:46.843 --> 00:05:47.963
a thousand more somewhere
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out there in the country.
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So what I found is where RTM
00:05:54.908 --> 00:05:58.411
becomes very valuable is a
00:05:58.492 --> 00:05:59.612
part of the team
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runs it.
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So a part of the clinic team, if you will,
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allocating one of your staff,
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maybe it's a motivated
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staff member that wants to
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move half clinic,
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half remote or something
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like that to start with.
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But they're a part of the team.
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They've got good
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communication with the
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other therapists that are
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the quarterback on the
00:06:18.314 --> 00:06:19.035
field doing the thing.
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They're the coach.
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They're sort of the go-between.
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And so that's the model that
00:06:24.017 --> 00:06:26.180
I believe benefits the patient the most,
00:06:26.860 --> 00:06:28.360
makes things run most efficiently.
00:06:28.930 --> 00:06:31.673
in the clinic as well um and
00:06:31.713 --> 00:06:33.353
so that's the workflow that
00:06:33.434 --> 00:06:34.834
I preach as as the most
00:06:34.935 --> 00:06:36.696
efficient successful rtm
00:06:36.735 --> 00:06:39.557
model um so what I did was
00:06:40.598 --> 00:06:41.759
wrote a course for phil
00:06:41.838 --> 00:06:43.420
basically in mind you know
00:06:43.639 --> 00:06:45.180
um he's the guy that I ran
00:06:45.221 --> 00:06:47.081
into and so wrote a course
00:06:47.101 --> 00:06:48.103
with him in mind saying
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you're motivated let me
00:06:50.004 --> 00:06:51.305
take you from everywhere
00:06:51.345 --> 00:06:53.165
from choosing a platform to
00:06:53.206 --> 00:06:53.946
proposing this to
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leadership to designing the
00:06:55.726 --> 00:06:56.767
workflow to training
00:06:57.918 --> 00:06:58.920
much as I can take off your
00:06:58.959 --> 00:06:59.961
plate let's do that and
00:06:59.980 --> 00:07:01.081
then finally what do you do
00:07:01.100 --> 00:07:03.023
with these codes to bill so
00:07:03.343 --> 00:07:04.663
built that course and then
00:07:05.264 --> 00:07:06.404
on the flip side of things
00:07:07.766 --> 00:07:09.346
trying to present it to
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owners to say this is what
00:07:11.728 --> 00:07:13.670
works and let me guide you
00:07:13.709 --> 00:07:16.391
through what works well
00:07:18.874 --> 00:07:21.336
finding that individual or
00:07:21.435 --> 00:07:23.476
how do you allocate time to
00:07:23.497 --> 00:07:25.598
your staff to make this work because
00:07:26.593 --> 00:07:30.377
I'm afraid that RTM is
00:07:30.437 --> 00:07:33.199
getting muddled again in the space.
00:07:33.660 --> 00:07:34.740
You know, it's really exciting.
00:07:35.180 --> 00:07:36.701
People hopped on before too
00:07:36.742 --> 00:07:37.723
many people were prepared.
00:07:38.262 --> 00:07:39.704
Then that kind of faltered out.
00:07:39.865 --> 00:07:42.807
Now there's a little bit more research.
00:07:43.047 --> 00:07:44.507
But then where do we go from here?
00:07:44.588 --> 00:07:45.788
So I just want to make sure
00:07:45.829 --> 00:07:46.410
it's done well.
00:07:46.649 --> 00:07:47.511
And that's that's kind of
00:07:47.531 --> 00:07:49.572
the message that that I'm presenting,
00:07:50.153 --> 00:07:50.413
you know,
00:07:50.432 --> 00:07:51.774
through through the two courses I wrote.
00:07:52.425 --> 00:07:53.067
So you're teaching
00:07:53.086 --> 00:07:53.889
therapists how to build
00:07:53.928 --> 00:07:55.130
programs themselves.
00:07:55.271 --> 00:07:56.291
You created a course.
00:07:56.312 --> 00:07:56.952
You're like, hey, listen,
00:07:56.973 --> 00:07:57.935
if I create this for a
00:07:57.995 --> 00:08:00.819
friend or one clinic, this works for
00:08:01.882 --> 00:08:03.144
most if not all like I don't
00:08:03.163 --> 00:08:03.803
want to say it's just a
00:08:03.884 --> 00:08:05.384
universal fix but it's it's
00:08:05.404 --> 00:08:06.524
a process right so it's
00:08:06.605 --> 00:08:07.384
understanding this thing
00:08:07.404 --> 00:08:08.146
that everybody was looking
00:08:08.225 --> 00:08:09.605
at and like okay that's
00:08:09.665 --> 00:08:10.846
cute I'm gonna wait for
00:08:10.867 --> 00:08:11.766
someone else to jump in
00:08:11.786 --> 00:08:12.387
though because I don't know
00:08:12.408 --> 00:08:14.288
what this is but uh that's
00:08:14.307 --> 00:08:14.889
what we know what early
00:08:14.928 --> 00:08:16.649
adopters are what do you
00:08:16.689 --> 00:08:17.730
think or what do you come
00:08:17.769 --> 00:08:18.550
across as one of the
00:08:18.569 --> 00:08:19.971
biggest misconceptions
00:08:20.531 --> 00:08:23.112
therapists have about rtm
00:08:23.312 --> 00:08:24.432
and what's the reality when
00:08:24.452 --> 00:08:28.754
it's done right I think
00:08:28.875 --> 00:08:31.216
that the biggest misconception is
00:08:33.311 --> 00:08:34.812
It represents, RTM,
00:08:35.011 --> 00:08:37.114
when you chunk it apart,
00:08:37.134 --> 00:08:38.195
it represents a lot of what
00:08:38.254 --> 00:08:41.216
us therapists do already, honestly.
00:08:41.236 --> 00:08:43.038
There's a lot of things that go in.
00:08:43.418 --> 00:08:44.960
We supply something to our
00:08:45.000 --> 00:08:46.302
patients that's going to
00:08:47.722 --> 00:08:49.244
support the research that
00:08:49.323 --> 00:08:51.605
we know the change happens
00:08:51.745 --> 00:08:53.106
outside of those two magic,
00:08:53.147 --> 00:08:54.807
forty-five-minute sessions a week.
00:08:55.408 --> 00:08:57.850
The change really happens with habit,
00:08:57.910 --> 00:08:59.251
strength, mobility,
00:08:59.692 --> 00:09:00.712
with the patient doing
00:09:00.732 --> 00:09:01.793
their stuff outside.
00:09:03.519 --> 00:09:04.500
that's something we provide
00:09:04.539 --> 00:09:05.581
already if we can capture
00:09:05.600 --> 00:09:07.523
that and demonstrate that
00:09:07.562 --> 00:09:08.783
then we can we can bill for
00:09:08.823 --> 00:09:12.067
that time um the extras
00:09:12.106 --> 00:09:13.808
that we do outside of the
00:09:13.849 --> 00:09:14.970
clinic in support of the
00:09:15.009 --> 00:09:15.931
patient and what they're
00:09:15.951 --> 00:09:18.352
doing that goes in and
00:09:18.413 --> 00:09:20.774
wraps up into other um
00:09:21.176 --> 00:09:23.217
billable codes too so I think
00:09:23.951 --> 00:09:24.510
That was funny.
00:09:24.812 --> 00:09:25.652
I was thinking about having
00:09:25.672 --> 00:09:26.352
a chat with you.
00:09:26.513 --> 00:09:28.693
And if you want to insert
00:09:28.715 --> 00:09:30.495
this clip afterwards, it's great.
00:09:30.556 --> 00:09:32.636
But what came to mind was
00:09:32.817 --> 00:09:35.659
Tommy boys in the cafe with
00:09:35.700 --> 00:09:38.501
the role and his pretty new pet, you know,
00:09:39.022 --> 00:09:40.943
and I feel like that's what
00:09:40.984 --> 00:09:42.083
happened initially where
00:09:42.124 --> 00:09:43.304
clinic owners were like, oh, well,
00:09:43.345 --> 00:09:44.725
I'm just going to ask my
00:09:44.826 --> 00:09:46.408
therapist to just do this
00:09:46.427 --> 00:09:48.668
stuff and bill for it.
00:09:48.708 --> 00:09:49.730
And all of a sudden we can bill.
00:09:49.809 --> 00:09:52.192
So all the questions that I got were,
00:09:53.285 --> 00:09:54.527
Once a platform was chose,
00:09:55.246 --> 00:09:56.048
how do I bill for it?
00:09:56.187 --> 00:09:57.107
And it's like, whoa,
00:09:57.128 --> 00:09:58.589
there's a lot in between
00:09:58.629 --> 00:10:00.710
there where you're
00:10:01.530 --> 00:10:02.750
establishing a program.
00:10:02.811 --> 00:10:02.990
I mean,
00:10:03.030 --> 00:10:06.212
if you were going to offer a niche
00:10:07.573 --> 00:10:10.014
specialty like, I don't know,
00:10:10.075 --> 00:10:12.297
TMJ in your clinic or something like that,
00:10:12.336 --> 00:10:12.557
right?
00:10:12.697 --> 00:10:13.998
You better have somebody
00:10:14.538 --> 00:10:15.859
that took some courses on it,
00:10:16.438 --> 00:10:18.820
marketed the dentist to
00:10:18.840 --> 00:10:20.301
physicians and did all that stuff,
00:10:20.600 --> 00:10:22.042
owns it, runs it.
00:10:22.616 --> 00:10:25.498
And then that becomes a profitable extra,
00:10:26.177 --> 00:10:27.438
you know, you can offer.
00:10:27.458 --> 00:10:32.100
It's not similar when you talk about RTM.
00:10:32.120 --> 00:10:33.640
I think you said some important words,
00:10:33.880 --> 00:10:34.020
right?
00:10:34.761 --> 00:10:36.121
From an implementation standpoint.
00:10:36.522 --> 00:10:37.342
I always like to ask this
00:10:37.383 --> 00:10:38.702
question because it speeds things up.
00:10:39.243 --> 00:10:40.823
If this goes bad, who gets in trouble?
00:10:42.278 --> 00:10:43.558
Because if nobody owns it,
00:10:43.958 --> 00:10:45.100
then it's not going to get done right.
00:10:45.399 --> 00:10:46.179
So that's why you're saying
00:10:46.500 --> 00:10:47.480
someone in the clinic
00:10:47.500 --> 00:10:49.523
should be the owner of this.
00:10:50.202 --> 00:10:52.745
And so if it goes poorly or goes well,
00:10:52.884 --> 00:10:53.845
it's not just who gets in trouble,
00:10:53.884 --> 00:10:55.306
but that's the fastest way
00:10:55.326 --> 00:10:57.086
to figure it out.
00:10:57.648 --> 00:10:59.389
If this doesn't do what we
00:10:59.428 --> 00:11:01.190
think it'll do or it underperforms,
00:11:01.210 --> 00:11:01.909
who gets in trouble?
00:11:02.331 --> 00:11:02.410
Or...
00:11:03.787 --> 00:11:04.548
The opposite question
00:11:04.587 --> 00:11:05.349
doesn't work because if I go,
00:11:05.509 --> 00:11:06.149
if this goes well,
00:11:06.190 --> 00:11:07.231
who gets patted on the back?
00:11:07.272 --> 00:11:07.993
And everybody's like, me.
00:11:08.033 --> 00:11:09.114
I'm like, no, no, no, no, no.
00:11:09.394 --> 00:11:10.215
I want to know who's worried
00:11:10.235 --> 00:11:11.336
about it if it doesn't go right,
00:11:12.018 --> 00:11:12.778
who gets in trouble.
00:11:13.158 --> 00:11:14.120
That's the person who needs
00:11:14.159 --> 00:11:15.902
to understand it so well
00:11:16.722 --> 00:11:18.605
from beginning to end.
00:11:19.166 --> 00:11:20.388
You compared it to if you're
00:11:20.408 --> 00:11:21.269
going to install a TMJ
00:11:22.370 --> 00:11:23.971
service line, who's going to start,
00:11:24.030 --> 00:11:25.211
where are the patients coming from?
00:11:25.371 --> 00:11:26.552
What are the, how do they get here?
00:11:26.633 --> 00:11:27.413
What does our marketing look
00:11:27.452 --> 00:11:29.375
like on the website when they get here?
00:11:29.414 --> 00:11:30.674
What's do we have the right tools?
00:11:30.995 --> 00:11:31.895
And then what's the followup?
00:11:31.916 --> 00:11:32.856
Like somebody who has to own
00:11:32.876 --> 00:11:35.477
the process from beginning to end.
00:11:35.558 --> 00:11:35.798
Yeah.
00:11:35.999 --> 00:11:38.880
A hundred percent on surface level,
00:11:38.980 --> 00:11:40.782
RTM seems easy.
00:11:41.182 --> 00:11:42.283
We're doing a lot of this already.
00:11:42.363 --> 00:11:43.543
So let me bill for it.
00:11:43.864 --> 00:11:43.903
Um,
00:11:44.846 --> 00:11:46.288
There's a lot in between
00:11:46.327 --> 00:11:47.268
there that needs to be
00:11:47.307 --> 00:11:49.568
accounted for and nuances that occur.
00:11:50.269 --> 00:11:51.308
These codes weren't just
00:11:51.369 --> 00:11:53.649
slapped out there to give us props,
00:11:53.710 --> 00:11:54.350
though they do.
00:11:54.971 --> 00:11:55.951
There's a lot of nuances
00:11:55.990 --> 00:11:57.471
that make sense that it's a
00:11:57.532 --> 00:11:59.652
whole combination thing.
00:11:59.711 --> 00:12:01.072
It's a whole program that
00:12:01.113 --> 00:12:02.692
relates to each other in
00:12:02.753 --> 00:12:03.553
terms of the code.
00:12:03.594 --> 00:12:05.033
So much focus is on the codes.
00:12:05.715 --> 00:12:07.134
Let's make the program thing
00:12:07.195 --> 00:12:08.535
and let's designate somebody.
00:12:09.316 --> 00:12:10.735
I think that owners are
00:12:10.775 --> 00:12:12.216
missing a good chance to
00:12:13.390 --> 00:12:14.673
award somebody in their
00:12:14.732 --> 00:12:16.475
clinic that ability to do
00:12:16.514 --> 00:12:18.898
that and then shoot come on
00:12:18.918 --> 00:12:20.419
let's stand up pts like you
00:12:20.460 --> 00:12:22.243
know if you want if you desire
00:12:23.143 --> 00:12:24.583
to be off at three o'clock,
00:12:24.624 --> 00:12:25.924
but still want to make some money,
00:12:26.125 --> 00:12:27.767
like go spend three o'clock
00:12:27.807 --> 00:12:28.886
until seven o'clock with
00:12:28.907 --> 00:12:29.807
your kids and then do this
00:12:29.827 --> 00:12:30.489
stuff afterwards.
00:12:30.509 --> 00:12:31.249
You can still like,
00:12:31.269 --> 00:12:32.429
you can make life happen.
00:12:34.371 --> 00:12:35.272
And be able to actually hit
00:12:35.312 --> 00:12:37.413
those goals with those patients.
00:12:37.433 --> 00:12:38.215
They want to hit those goals.
00:12:38.235 --> 00:12:39.254
And we've said there's one
00:12:39.274 --> 00:12:40.535
hundred and sixty eight hours in a week.
00:12:40.897 --> 00:12:42.258
Let's say you get to one
00:12:42.278 --> 00:12:43.818
hour sessions and that's pretty good.
00:12:44.259 --> 00:12:44.438
Right.
00:12:44.639 --> 00:12:44.980
What do you do?
00:12:45.200 --> 00:12:46.980
How how are you able to help
00:12:47.041 --> 00:12:48.481
affect change the other one
00:12:48.501 --> 00:12:49.802
hundred and sixty six hours
00:12:50.043 --> 00:12:51.384
a week with your patients?
00:12:52.471 --> 00:12:53.332
The codes are there.
00:12:53.673 --> 00:12:55.514
When you drop those codes, they get paid,
00:12:55.575 --> 00:12:56.775
right, Matt?
00:12:56.836 --> 00:12:57.856
Yeah, yeah.
00:12:57.917 --> 00:12:58.937
Now there's a gap, right?
00:12:58.957 --> 00:13:00.519
You started this episode by saying, listen,
00:13:00.960 --> 00:13:02.601
the tech people don't understand clinical,
00:13:02.621 --> 00:13:03.361
but vice versa.
00:13:03.702 --> 00:13:04.783
Clinic doesn't understand tech.
00:13:05.043 --> 00:13:06.085
So there's a gap.
00:13:06.144 --> 00:13:07.306
We always say, I want to fill the gap,
00:13:07.466 --> 00:13:07.666
right?
00:13:07.706 --> 00:13:08.267
Find the gap.
00:13:08.767 --> 00:13:09.628
Here's what that is.
00:13:10.149 --> 00:13:10.909
So you mentioned before,
00:13:10.929 --> 00:13:12.610
there needs to be a platform, right?
00:13:12.691 --> 00:13:13.392
We don't want someone
00:13:13.432 --> 00:13:15.354
managing this with sticky notes and stuff,
00:13:15.374 --> 00:13:16.654
because that's what PTs are for.
00:13:17.676 --> 00:13:18.716
We'll do it poorly.
00:13:18.735 --> 00:13:19.956
We'll start doing sticky
00:13:19.996 --> 00:13:21.979
notes and that'll work for an hour.
00:13:22.219 --> 00:13:23.019
And then two hours later,
00:13:23.080 --> 00:13:23.720
we're going to hate it and
00:13:23.740 --> 00:13:24.341
we're going to throw them
00:13:24.360 --> 00:13:25.802
all away and say it doesn't work, right?
00:13:26.201 --> 00:13:27.482
So what should someone,
00:13:29.144 --> 00:13:30.284
a clinic or a therapist
00:13:30.304 --> 00:13:31.385
who's going to quarterback this,
00:13:31.785 --> 00:13:33.707
look for when choosing the
00:13:33.788 --> 00:13:35.208
right RTM solution in terms
00:13:35.229 --> 00:13:35.869
of a platform?
00:13:35.889 --> 00:13:38.191
Like what are the non-negotiables?
00:13:38.230 --> 00:13:39.731
What are need to be and nice to have?
00:13:40.432 --> 00:13:41.732
Yeah, great point.
00:13:41.773 --> 00:13:42.354
Thanks for bringing that up.
00:13:42.374 --> 00:13:44.034
So, and I kind of...
00:13:45.879 --> 00:13:47.759
have had the opportunity to
00:13:48.299 --> 00:13:50.801
touch see meet with a lot
00:13:50.841 --> 00:13:51.900
of these developers that
00:13:51.941 --> 00:13:54.022
are out there too and so
00:13:54.121 --> 00:13:57.543
another service that has
00:13:57.602 --> 00:13:59.702
proven valuable is let's
00:13:59.743 --> 00:14:01.043
talk about your unique
00:14:01.063 --> 00:14:02.203
situation almost like
00:14:02.830 --> 00:14:05.052
Well, insurance agents exist for a reason.
00:14:05.092 --> 00:14:05.913
They want to match you up
00:14:05.953 --> 00:14:07.576
with the best insurance and stuff.
00:14:07.596 --> 00:14:09.138
So there's agents to fill that role.
00:14:10.198 --> 00:14:10.418
You know,
00:14:10.458 --> 00:14:13.082
maybe I could be your RTM platform agent.
00:14:13.123 --> 00:14:15.004
We talk about your clinic.
00:14:15.065 --> 00:14:17.167
What are your good at?
00:14:17.548 --> 00:14:20.270
Where do they what is your
00:14:20.350 --> 00:14:22.313
current organic workflow?
00:14:23.124 --> 00:14:23.684
look like?
00:14:23.725 --> 00:14:25.006
Because that's step number one,
00:14:25.027 --> 00:14:25.868
you want to mess with a
00:14:25.927 --> 00:14:28.171
PT's time as little as possible,
00:14:28.211 --> 00:14:29.854
make as few changes as possible.
00:14:29.953 --> 00:14:31.917
So what are you using already?
00:14:31.956 --> 00:14:32.918
What are they used to?
00:14:34.500 --> 00:14:36.423
What kind of clientele do you serve?
00:14:37.063 --> 00:14:38.846
And where do you want to
00:14:40.153 --> 00:14:42.375
provide an extra boost to their care.
00:14:42.815 --> 00:14:43.735
Let's start with those kinds
00:14:43.774 --> 00:14:44.335
of big things.
00:14:44.375 --> 00:14:45.995
And then we'll funnel down to, okay,
00:14:46.076 --> 00:14:48.096
here's, here's a couple of your choices,
00:14:48.616 --> 00:14:48.856
you know,
00:14:48.917 --> 00:14:50.856
go talk to those guys and see
00:14:52.158 --> 00:14:53.077
what they offer in the way
00:14:53.097 --> 00:14:55.918
of EMR integration or you know,
00:14:56.158 --> 00:14:56.879
all of those little
00:14:56.999 --> 00:14:58.078
slimming down to make
00:14:58.119 --> 00:14:59.460
things simple as fewer
00:14:59.519 --> 00:15:02.801
clicks and nuances for your therapists.
00:15:03.280 --> 00:15:06.261
But top is what's going to
00:15:06.302 --> 00:15:06.981
serve the patient.
00:15:07.548 --> 00:15:08.909
What are your PTs already
00:15:08.950 --> 00:15:10.350
doing possibly that that
00:15:10.370 --> 00:15:11.652
you could leverage a
00:15:11.672 --> 00:15:13.613
platform or make make
00:15:13.653 --> 00:15:16.315
something better in your
00:15:16.475 --> 00:15:17.655
offerings to your therapist?
00:15:18.296 --> 00:15:20.457
And then how slim line
00:15:20.498 --> 00:15:21.759
streamline can it be with
00:15:22.038 --> 00:15:22.979
with interfacing what
00:15:23.019 --> 00:15:23.980
you're already using for
00:15:24.159 --> 00:15:25.221
EMRs and that kind of stuff?
00:15:26.317 --> 00:15:27.158
Somebody who's still
00:15:27.197 --> 00:15:29.298
listening to us yammer on about RTM,
00:15:29.318 --> 00:15:30.259
if they're still here, right?
00:15:30.700 --> 00:15:32.321
What's something that you
00:15:32.341 --> 00:15:33.501
would like sort of satisfy
00:15:33.522 --> 00:15:35.403
or begin to satisfy their curiosity?
00:15:35.943 --> 00:15:37.264
If they're like, all right, cool.
00:15:38.205 --> 00:15:39.846
I'm that guy two years ago,
00:15:39.865 --> 00:15:40.606
three years ago, who's like,
00:15:41.027 --> 00:15:41.748
I don't know where to start.
00:15:42.628 --> 00:15:43.328
Where would you send them?
00:15:45.000 --> 00:15:45.659
Yeah.
00:15:45.679 --> 00:15:46.821
So I talk to me.
00:15:47.280 --> 00:15:47.461
Yeah.
00:15:47.480 --> 00:15:48.081
Come and talk to me.
00:15:48.100 --> 00:15:48.522
You know, Jim,
00:15:48.562 --> 00:15:49.662
Jimmy's going to probably
00:15:49.721 --> 00:15:52.062
list a way to get ahold of me.
00:15:52.082 --> 00:15:52.623
That's fine.
00:15:52.703 --> 00:15:53.384
Come and talk to me.
00:15:53.644 --> 00:15:54.965
I offer, you know,
00:15:55.125 --> 00:15:56.524
some free time that we can
00:15:56.725 --> 00:16:00.246
just talk RTM and what it means for you.
00:16:00.267 --> 00:16:01.607
What, you know, what are the nuances?
00:16:01.628 --> 00:16:02.488
Um,
00:16:03.888 --> 00:16:06.350
Pick up a podcast, read about it,
00:16:06.431 --> 00:16:07.272
inform yourself,
00:16:07.432 --> 00:16:08.614
educate yourself on what it
00:16:08.754 --> 00:16:10.416
is more than just the codes
00:16:10.615 --> 00:16:11.937
and how to build the codes.
00:16:12.077 --> 00:16:12.437
Sure.
00:16:12.519 --> 00:16:13.559
That's the end, right?
00:16:14.321 --> 00:16:14.880
Yeah.
00:16:14.921 --> 00:16:15.601
The codes are the end
00:16:15.621 --> 00:16:16.403
because everything has to
00:16:16.423 --> 00:16:16.903
come before that.
00:16:16.943 --> 00:16:17.244
Number one,
00:16:17.264 --> 00:16:18.485
you have to have the right patient.
00:16:18.905 --> 00:16:20.368
You have to have the ability
00:16:20.388 --> 00:16:21.149
to fill the gap, right?
00:16:21.168 --> 00:16:22.691
You have to have the tech meets clinical.
00:16:23.692 --> 00:16:24.613
The fact that the codes are
00:16:24.633 --> 00:16:27.576
there is a nice little pot
00:16:27.616 --> 00:16:28.658
of gold at the end of the rainbow.
00:16:28.998 --> 00:16:29.658
You have to understand
00:16:30.000 --> 00:16:31.480
what's that process to get there.
00:16:31.881 --> 00:16:33.102
Make sure that it's reliable.
00:16:33.143 --> 00:16:33.423
Good.
00:16:33.464 --> 00:16:34.125
Make sure someone in your
00:16:34.144 --> 00:16:35.186
clinic wants to do that,
00:16:35.346 --> 00:16:36.106
is able to do that,
00:16:36.187 --> 00:16:37.187
is empowered to do that,
00:16:37.307 --> 00:16:38.269
understands they own that.
00:16:38.649 --> 00:16:39.370
And then, yes,
00:16:39.591 --> 00:16:40.873
when all those things fall into place,
00:16:41.113 --> 00:16:42.274
that pot of gold is sitting there.
00:16:43.115 --> 00:16:45.135
And we've been saying this for years.
00:16:46.196 --> 00:16:47.076
I am actually a little
00:16:47.096 --> 00:16:48.136
shocked more people haven't
00:16:48.157 --> 00:16:50.177
adopted RTM as quickly as possible.
00:16:50.457 --> 00:16:51.197
And here's the other thing
00:16:51.217 --> 00:16:52.219
that I know that I was going to say.
00:16:52.558 --> 00:16:53.798
The fact that tech companies
00:16:53.839 --> 00:16:55.159
are investing in creating
00:16:55.200 --> 00:16:57.120
the platform for this tells
00:16:57.140 --> 00:16:58.341
you that people outside of
00:16:58.380 --> 00:17:00.201
healthcare see the value in this.
00:17:00.402 --> 00:17:01.322
They wouldn't be creating
00:17:01.361 --> 00:17:02.363
the platforms and apps
00:17:02.423 --> 00:17:05.523
unless they saw the closed loop, the ROI.
00:17:06.304 --> 00:17:07.183
You know what's really cool?
00:17:07.223 --> 00:17:09.365
Talking to several of the
00:17:09.404 --> 00:17:10.986
CEOs that are creating these platforms,
00:17:11.637 --> 00:17:13.499
they were patients that wanted this.
00:17:14.298 --> 00:17:14.799
There it is.
00:17:14.839 --> 00:17:16.240
They made it right.
00:17:16.881 --> 00:17:18.020
Like your patients want it.
00:17:18.122 --> 00:17:19.801
And if you, if you get something, you know,
00:17:19.962 --> 00:17:20.942
you know, your patients.
00:17:21.643 --> 00:17:23.263
So when you're looking at platforms,
00:17:24.184 --> 00:17:24.884
get something, you know,
00:17:24.904 --> 00:17:26.306
your patient's going to want, you know,
00:17:26.326 --> 00:17:27.086
that's going to help them.
00:17:28.586 --> 00:17:31.788
So yeah, there's totally a need for it.
00:17:32.308 --> 00:17:34.089
It does take some startup
00:17:34.130 --> 00:17:35.530
time to figure out the process.
00:17:35.891 --> 00:17:37.251
All things, all good things should.
00:17:38.097 --> 00:17:39.378
but it's going to allow you
00:17:39.419 --> 00:17:40.700
to afford to give your
00:17:40.779 --> 00:17:43.221
patients better care and
00:17:43.381 --> 00:17:44.862
support your staff in different ways.
00:17:45.221 --> 00:17:45.461
You know?
00:17:45.541 --> 00:17:46.182
Yeah.
00:17:46.202 --> 00:17:46.603
Well said.
00:17:46.623 --> 00:17:46.923
All right.
00:17:47.364 --> 00:17:49.305
Uh, Matt, just, just let them know.
00:17:49.345 --> 00:17:50.746
Is there an email address or a website?
00:17:50.786 --> 00:17:51.226
Like say it,
00:17:51.246 --> 00:17:52.246
I'll put it in the show notes too,
00:17:52.286 --> 00:17:53.686
but yeah, sure.
00:17:53.727 --> 00:17:56.009
So, you know, keeping overhead low, right.
00:17:56.028 --> 00:17:57.148
It's a, it's a Wix site.
00:17:57.169 --> 00:17:59.451
Um, who cares?
00:17:59.490 --> 00:17:59.951
So who cares?
00:18:00.010 --> 00:18:00.191
Right.
00:18:00.611 --> 00:18:03.633
So I think it's like jerk Matthew, um,
00:18:03.673 --> 00:18:04.433
dot Wix, uh,
00:18:05.632 --> 00:18:07.396
osprey rtm what I'd suggest
00:18:07.557 --> 00:18:08.820
doing is get a hold of me
00:18:08.881 --> 00:18:09.603
through linkedin
00:18:10.076 --> 00:18:13.878
All the clicks for the is there.
00:18:13.919 --> 00:18:14.900
So you can either search for
00:18:15.039 --> 00:18:18.682
Osprey RTM Solutions or just Matt Jurek.
00:18:19.643 --> 00:18:21.124
Either one will get you there.
00:18:21.144 --> 00:18:22.324
And that's a great way to get old.
00:18:22.344 --> 00:18:22.924
All right.
00:18:22.944 --> 00:18:23.805
We're going to play a game, Matt.
00:18:23.825 --> 00:18:24.125
You ready?
00:18:24.184 --> 00:18:25.286
I didn't prepare you for this.
00:18:25.306 --> 00:18:25.885
We're going to play a game.
00:18:25.905 --> 00:18:26.066
Oh, no.
00:18:26.086 --> 00:18:26.547
All right.
00:18:26.567 --> 00:18:27.207
It's a bonus segment.
00:18:27.227 --> 00:18:27.866
You're going to nail this.
00:18:28.228 --> 00:18:31.309
So the game is called RV Life or RTM Life.
00:18:31.369 --> 00:18:31.789
You got to pick.
00:18:31.829 --> 00:18:33.671
Is it RV or RTM?
00:18:33.810 --> 00:18:34.631
Or it could be both.
00:18:34.652 --> 00:18:35.291
And then you can give me a
00:18:35.311 --> 00:18:36.192
little explanation if you want.
00:18:36.211 --> 00:18:36.673
You don't have to.
00:18:37.313 --> 00:18:38.213
Okay, here's the first question.
00:18:38.473 --> 00:18:40.615
Requires a strong Wi-Fi
00:18:40.674 --> 00:18:42.116
signal at all times.
00:18:42.176 --> 00:18:44.999
Is this RV life, RTM life, or both?
00:18:45.038 --> 00:18:49.000
I'm going to go RTM life
00:18:49.040 --> 00:18:51.042
because we have...
00:18:51.715 --> 00:18:53.117
Lived in some pretty remote places.
00:18:53.178 --> 00:18:55.059
However, Starlink is very helpful.
00:18:55.780 --> 00:18:57.041
We can get to our battery.
00:18:57.082 --> 00:18:58.483
We can run it off of our batteries.
00:18:58.544 --> 00:19:00.065
So, oh boy, that's both.
00:19:00.105 --> 00:19:00.385
Darn it.
00:19:00.445 --> 00:19:01.126
I'm changing my answer.
00:19:01.666 --> 00:19:02.407
Yeah, both.
00:19:02.428 --> 00:19:03.368
Yeah, you always need Wi-Fi.
00:19:04.150 --> 00:19:05.250
We've passed the point of no
00:19:05.330 --> 00:19:06.432
return where you sort of need it.
00:19:06.633 --> 00:19:07.673
You might want to be able to
00:19:07.693 --> 00:19:08.535
turn on airplane mode every
00:19:08.595 --> 00:19:09.015
once in a while.
00:19:09.435 --> 00:19:10.557
I guess that's what I get to
00:19:10.576 --> 00:19:12.098
call vacation when I turn it off.
00:19:12.159 --> 00:19:12.519
Turn it off.
00:19:12.538 --> 00:19:13.420
That is my vacation,
00:19:13.440 --> 00:19:14.839
because life's a vacation, honestly.
00:19:15.280 --> 00:19:16.800
Well, your life is a vacation, Matt.
00:19:16.861 --> 00:19:17.602
Yes, and it could be.
00:19:18.281 --> 00:19:21.124
Takes longer to set up than you think,
00:19:21.364 --> 00:19:23.825
but once it's rolling, it's smooth.
00:19:24.025 --> 00:19:25.846
Is that RV life, RTM life, or both?
00:19:25.865 --> 00:19:25.945
Both.
00:19:26.006 --> 00:19:26.105
Yeah.
00:19:26.125 --> 00:19:30.808
It's both again.
00:19:30.888 --> 00:19:32.449
Yeah, you got to prepare for RV life,
00:19:32.469 --> 00:19:33.450
because I'm sure you're like,
00:19:33.470 --> 00:19:34.190
it's going to be easy.
00:19:34.210 --> 00:19:36.531
And then you're like, where do we shower?
00:19:36.652 --> 00:19:37.832
Or how do we do these things?
00:19:37.892 --> 00:19:38.271
And you're like, OK,
00:19:38.291 --> 00:19:39.232
but once you figure it out,
00:19:39.272 --> 00:19:39.833
it rolls smooth.
00:19:39.873 --> 00:19:40.874
Same with RTM, I'm guessing.
00:19:41.416 --> 00:19:41.616
Yep.
00:19:41.696 --> 00:19:42.698
And there's still both of them.
00:19:42.718 --> 00:19:43.917
There's still bumps in the road too.
00:19:43.958 --> 00:19:44.077
Uh,
00:19:44.738 --> 00:19:47.160
we had to have an axle fixed the other
00:19:47.200 --> 00:19:47.359
day.
00:19:47.380 --> 00:19:47.460
Yeah.
00:19:47.480 --> 00:19:48.619
Oh yeah.
00:19:48.660 --> 00:19:49.441
Stuff you didn't expect.
00:19:49.461 --> 00:19:50.280
Uh,
00:19:50.320 --> 00:19:52.541
occasionally gets disrupted by wild
00:19:52.701 --> 00:19:53.102
animals.
00:19:53.142 --> 00:19:55.262
Is that RV life, RTM life or both?
00:19:58.464 --> 00:20:00.645
I have treated many patients
00:20:00.665 --> 00:20:02.286
that I would consider animals, uh,
00:20:02.766 --> 00:20:05.007
that would disrupt, disrupt my life.
00:20:05.988 --> 00:20:06.127
Um,
00:20:06.823 --> 00:20:07.344
but I'm going to,
00:20:07.384 --> 00:20:08.305
I'm going to go to RV life
00:20:08.365 --> 00:20:08.944
more on that one.
00:20:08.984 --> 00:20:09.085
Yeah.
00:20:09.105 --> 00:20:10.307
I'll be nice to my patients.
00:20:10.326 --> 00:20:11.167
I'll give them good.
00:20:11.188 --> 00:20:12.429
No, no wild animals in RTM.
00:20:13.130 --> 00:20:15.511
Two more people constantly ask you, wait,
00:20:16.153 --> 00:20:16.973
you can actually do that.
00:20:17.835 --> 00:20:18.615
Is that RV life, RTM life or both?
00:20:18.635 --> 00:20:18.715
Both.
00:20:18.736 --> 00:20:19.276
That's definitely both.
00:20:19.316 --> 00:20:22.539
Yeah.
00:20:22.559 --> 00:20:24.201
The final one gives you way
00:20:24.240 --> 00:20:26.384
more freedom than you expected.
00:20:26.483 --> 00:20:27.464
Which one or both?
00:20:31.532 --> 00:20:31.853
You know,
00:20:32.093 --> 00:20:34.173
I got to go with RV life because
00:20:34.295 --> 00:20:35.595
the freedom that I've had there.
00:20:35.795 --> 00:20:36.155
RTM,
00:20:36.175 --> 00:20:38.136
you still got to deal with people that
00:20:38.297 --> 00:20:39.076
are going to that are going
00:20:39.096 --> 00:20:39.857
to tell you places.
00:20:39.938 --> 00:20:41.238
But, you know, hey,
00:20:41.397 --> 00:20:43.940
jump on the RTM bandwagon and assist.
00:20:44.000 --> 00:20:44.900
And who knows where to go?
00:20:44.980 --> 00:20:45.240
You know,
00:20:45.881 --> 00:20:48.122
be the next like my buddy is
00:20:48.142 --> 00:20:50.303
going to be the next Arkansas RTM guy.
00:20:50.363 --> 00:20:52.183
And freedom can come.
00:20:52.525 --> 00:20:52.765
Yeah.
00:20:52.845 --> 00:20:53.005
Yeah.
00:20:53.828 --> 00:20:55.750
Uh, Matt Jurek, look him up on LinkedIn.
00:20:55.829 --> 00:20:58.210
He's going to be your, um, RTM Sherpa.
00:20:58.790 --> 00:21:00.490
He's going to be your RTM GPS.
00:21:00.651 --> 00:21:01.971
There's the RV connection,
00:21:01.990 --> 00:21:04.551
your RTM GPS to make sure
00:21:04.571 --> 00:21:06.712
you go from lost to found.
00:21:07.373 --> 00:21:08.073
Uh, Matt,
00:21:08.113 --> 00:21:09.653
like keep doing this because I
00:21:09.713 --> 00:21:10.973
think five years from now,
00:21:11.453 --> 00:21:12.273
this will be obvious.
00:21:12.314 --> 00:21:13.015
Someone's going to listen to
00:21:13.035 --> 00:21:14.255
this in five years and be like, well,
00:21:14.355 --> 00:21:15.535
obviously that's the way we're going.
00:21:15.714 --> 00:21:16.576
It's not obvious now,
00:21:16.596 --> 00:21:17.536
but I'm glad that it will be.
00:21:17.556 --> 00:21:18.576
And you're going to help people get there.
00:21:18.596 --> 00:21:19.415
Yeah, absolutely.
00:21:19.435 --> 00:21:21.176
I'm along for the ride.
00:21:22.362 --> 00:21:23.023
Well done.
00:21:23.124 --> 00:21:24.025
Good RV drop.
00:21:24.045 --> 00:21:24.586
I'm a dad.
00:00:00.143 --> 00:00:01.163
I'm kind of like approaching
00:00:01.203 --> 00:00:02.984
this a little bit as
00:00:03.704 --> 00:00:05.544
independent versus tied to
00:00:05.625 --> 00:00:08.365
any platform or anything.
00:00:09.445 --> 00:00:10.105
Well, how you been, man?
00:00:10.125 --> 00:00:10.887
Welcome back to the show.
00:00:10.907 --> 00:00:11.787
Good to see you again.
00:00:12.526 --> 00:00:13.628
Yes, it's awesome.
00:00:13.688 --> 00:00:14.567
It's always a pleasure, Jimmy.
00:00:14.587 --> 00:00:14.848
Thanks.
00:00:15.747 --> 00:00:16.949
Not many guests I have to ask,
00:00:17.009 --> 00:00:17.629
where are you?
00:00:17.669 --> 00:00:19.070
But in your case, where are you?
00:00:19.089 --> 00:00:20.129
Because your job sort of
00:00:20.149 --> 00:00:21.230
allows you to be wherever
00:00:21.250 --> 00:00:21.951
the hell you want.
00:00:21.990 --> 00:00:22.771
Where are you right now?
00:00:23.071 --> 00:00:23.690
That's so true.
00:00:24.690 --> 00:00:27.352
We just rolled into eastern Tennessee,
00:00:27.391 --> 00:00:28.492
so just outside the Smokies.
00:00:29.597 --> 00:00:30.678
And when you say rolled into,
00:00:30.737 --> 00:00:31.797
just if someone didn't
00:00:31.818 --> 00:00:33.058
listen to the first episode we did,
00:00:33.679 --> 00:00:34.238
where do you live?
00:00:34.560 --> 00:00:36.179
Tell me about your domicile.
00:00:36.881 --> 00:00:38.360
Yeah, that's okay.
00:00:38.701 --> 00:00:39.881
So my wife and I,
00:00:39.902 --> 00:00:41.122
we're both physical therapists,
00:00:41.283 --> 00:00:42.643
and we've been doing
00:00:42.664 --> 00:00:44.243
full-time travel in an RV
00:00:44.304 --> 00:00:46.566
for five and a half years now.
00:00:46.865 --> 00:00:48.365
Yeah, it's been pretty fantastic.
00:00:49.847 --> 00:00:50.948
Who was the first to pitch this?
00:00:50.968 --> 00:00:51.427
Was this you?
00:00:51.448 --> 00:00:51.968
Was this your wife?
00:00:51.987 --> 00:00:54.530
I don't know if I asked that before.
00:00:54.869 --> 00:00:56.691
It was my wife, and I was hesitant.
00:00:57.310 --> 00:00:58.151
Yeah, it was.
00:00:58.531 --> 00:00:59.091
We were kind of...
00:01:00.292 --> 00:01:02.793
Doing the grind, shuttling the kids.
00:01:02.814 --> 00:01:04.433
We had real young kids at the time.
00:01:05.054 --> 00:01:06.915
Before, afterwards, I commuted.
00:01:07.075 --> 00:01:09.656
Forty-five minutes worked ten-hour days.
00:01:10.555 --> 00:01:12.536
I barely saw them except for
00:01:12.555 --> 00:01:13.477
my one daddy day.
00:01:16.837 --> 00:01:18.358
Should we do something else with our life?
00:01:20.378 --> 00:01:23.978
The talk started there.
00:01:24.039 --> 00:01:25.000
Had a couple things happen
00:01:25.040 --> 00:01:26.620
in our personal lives and we're like,
00:01:26.700 --> 00:01:26.799
well,
00:01:27.578 --> 00:01:29.058
life is honestly way too
00:01:29.099 --> 00:01:30.980
short um so if we're
00:01:31.040 --> 00:01:32.420
thinking about it why not
00:01:32.540 --> 00:01:34.762
you know why not why not so
00:01:34.802 --> 00:01:35.662
we gave ourselves a year
00:01:35.882 --> 00:01:37.543
started out as uh contract
00:01:37.582 --> 00:01:39.323
bts one parent would
00:01:39.364 --> 00:01:40.284
homeschool the other one
00:01:40.304 --> 00:01:41.605
would do you know the
00:01:41.685 --> 00:01:43.486
three-month contract gig
00:01:43.665 --> 00:01:45.046
and see cool stuff in
00:01:45.087 --> 00:01:48.128
between um covet happened
00:01:48.147 --> 00:01:49.209
which was interesting tried
00:01:49.228 --> 00:01:50.129
to figure out what we were
00:01:50.149 --> 00:01:51.049
going to do for ourselves I
00:01:51.069 --> 00:01:52.090
think there was you know probably
00:01:53.004 --> 00:01:53.983
twelve hundred and fifty
00:01:54.024 --> 00:01:55.885
travel jobs for us to choose from.
00:01:56.025 --> 00:01:57.525
And then the day after the
00:01:57.564 --> 00:01:58.525
shutdowns happened.
00:01:59.484 --> 00:02:00.004
Yep.
00:02:00.064 --> 00:02:00.765
I think there was two.
00:02:01.084 --> 00:02:01.605
I think it was two.
00:02:01.646 --> 00:02:02.346
I think there was just two
00:02:02.385 --> 00:02:03.605
companies that forgot to pull them,
00:02:03.686 --> 00:02:03.945
you know.
00:02:04.325 --> 00:02:05.465
Right.
00:02:05.605 --> 00:02:07.066
And so, yes, we had to figure that out.
00:02:07.106 --> 00:02:08.806
But things started opening back up.
00:02:09.646 --> 00:02:10.947
I'm pretty much an outpatient guy.
00:02:11.187 --> 00:02:12.007
It's what I stick to.
00:02:12.167 --> 00:02:13.608
It's my gig and my MO.
00:02:14.768 --> 00:02:15.888
Leah is much more flexible.
00:02:15.948 --> 00:02:18.288
She's spent time directing
00:02:18.508 --> 00:02:20.028
in assisted livings and
00:02:20.049 --> 00:02:20.748
that kind of thing.
00:02:20.808 --> 00:02:20.929
So
00:02:21.552 --> 00:02:22.493
those settings started
00:02:22.574 --> 00:02:25.215
opening up more gradually
00:02:25.275 --> 00:02:27.316
to um to travel therapists
00:02:27.395 --> 00:02:28.257
so she did some of that
00:02:28.336 --> 00:02:30.358
work and and then I went
00:02:30.418 --> 00:02:31.658
out we did uh visited
00:02:31.699 --> 00:02:32.598
friends because we launched
00:02:32.639 --> 00:02:34.259
from oregon basically even
00:02:34.280 --> 00:02:35.161
though our family's in
00:02:35.281 --> 00:02:37.342
indiana um so we weren't
00:02:37.762 --> 00:02:38.962
opposed to traveling as you
00:02:38.983 --> 00:02:41.704
can tell from the get-go um
00:02:41.743 --> 00:02:43.284
but uh did a contract with
00:02:43.525 --> 00:02:44.506
my old employer he's a
00:02:44.566 --> 00:02:46.007
buddy of mine he said yes
00:02:46.046 --> 00:02:47.247
we love you come and come
00:02:47.287 --> 00:02:48.168
to work for me for three
00:02:48.207 --> 00:02:49.848
months and so that was right at
00:02:51.132 --> 00:02:52.432
The beginning of twenty two,
00:02:52.492 --> 00:02:54.433
I think my contract started
00:02:54.454 --> 00:02:55.594
like right at February.
00:02:56.256 --> 00:02:57.776
And I said, Justin, I'm mobile.
00:02:57.836 --> 00:02:58.497
I've got time.
00:02:59.217 --> 00:03:00.558
How can I help you from the road?
00:03:00.938 --> 00:03:01.618
And he said,
00:03:01.658 --> 00:03:02.500
have you ever heard of
00:03:02.599 --> 00:03:03.381
anything called RTM?
00:03:03.401 --> 00:03:04.782
I was like, no.
00:03:05.322 --> 00:03:06.263
So I figure it out for me.
00:03:07.043 --> 00:03:07.943
I don't have the bandwidth
00:03:08.343 --> 00:03:09.485
and just dig in.
00:03:09.525 --> 00:03:11.826
So that that opened up a huge door.
00:03:11.887 --> 00:03:15.028
So since twenty two, you know,
00:03:15.068 --> 00:03:15.609
me digging in,
00:03:15.649 --> 00:03:17.289
seeing the people side of things,
00:03:17.330 --> 00:03:18.450
knowing that so well,
00:03:18.812 --> 00:03:20.171
what it looks like to run a clinic.
00:03:21.997 --> 00:03:23.277
And then what is RTM?
00:03:24.139 --> 00:03:25.278
There was a disconnect.
00:03:25.299 --> 00:03:25.560
You know,
00:03:25.599 --> 00:03:27.600
the software guys don't know how
00:03:27.640 --> 00:03:28.921
to talk clinic shop.
00:03:28.981 --> 00:03:30.402
The clinic shop doesn't know
00:03:30.443 --> 00:03:32.324
how to put in a new workflow.
00:03:32.985 --> 00:03:35.766
And so I stepped in that bridge, you know,
00:03:35.806 --> 00:03:37.388
called myself a consultant.
00:03:37.407 --> 00:03:38.008
And that's what I've been
00:03:38.048 --> 00:03:39.109
doing since pretty much.
00:03:39.649 --> 00:03:40.770
Good for you.
00:03:40.830 --> 00:03:42.290
I still run the RTM program
00:03:42.311 --> 00:03:43.472
remotely for my buddy, too,
00:03:43.632 --> 00:03:45.133
which is a way to do it.
00:03:45.193 --> 00:03:46.354
So you're I mean, you know,
00:03:46.433 --> 00:03:47.254
you said this before.
00:03:48.415 --> 00:03:50.477
it's a, you're not the quarterback.
00:03:50.516 --> 00:03:51.637
Cause that's the person in the clinic.
00:03:51.657 --> 00:03:52.396
You're not in the clinic.
00:03:52.856 --> 00:03:54.336
You're not on the sideline.
00:03:54.396 --> 00:03:55.198
You're like up in the,
00:03:55.217 --> 00:03:55.997
you're like the offensive
00:03:56.038 --> 00:03:56.698
coordinator with the,
00:03:57.078 --> 00:03:59.399
with the headset on up in the sky box,
00:03:59.419 --> 00:04:01.658
but the sky box can be anywhere.
00:04:01.718 --> 00:04:01.919
Yeah.
00:04:02.299 --> 00:04:02.519
Right.
00:04:02.840 --> 00:04:04.400
Yeah, it can, it can,
00:04:04.460 --> 00:04:06.400
it can be anywhere and it can be,
00:04:06.479 --> 00:04:07.661
it can be in the office of
00:04:07.681 --> 00:04:10.981
the clinic to anywhere and in between,
00:04:12.442 --> 00:04:13.722
but it doesn't have to be right.
00:04:13.782 --> 00:04:14.562
It doesn't have to be,
00:04:14.823 --> 00:04:16.322
it kind of allows that.
00:04:16.343 --> 00:04:16.642
And that's,
00:04:17.488 --> 00:04:18.850
That's a cool, cool place.
00:04:18.870 --> 00:04:19.149
You know,
00:04:20.011 --> 00:04:22.533
I'm trying to figure out how to
00:04:23.934 --> 00:04:25.295
take advantage of being remote.
00:04:25.314 --> 00:04:26.915
What can I offer from what
00:04:26.956 --> 00:04:29.197
I've learned in my one and
00:04:29.216 --> 00:04:30.798
a half decades of being a PT?
00:04:31.478 --> 00:04:34.300
And there is a movement and
00:04:34.341 --> 00:04:35.442
I'm sure you're aware of it,
00:04:35.581 --> 00:04:37.682
where there's a surplus of
00:04:37.742 --> 00:04:39.545
PTs that now want to be remote,
00:04:39.985 --> 00:04:40.946
trying to find these
00:04:41.005 --> 00:04:42.247
different jobs and stuff.
00:04:42.326 --> 00:04:44.848
And I say, you know what?
00:04:44.869 --> 00:04:44.908
It,
00:04:45.838 --> 00:04:47.199
A lot of those folks,
00:04:47.360 --> 00:04:49.500
it's a really cool happenstance.
00:04:50.500 --> 00:04:52.100
We were going to do Christmas in Arkansas,
00:04:53.081 --> 00:04:54.422
Hot Springs, Arkansas, you know.
00:04:55.122 --> 00:04:55.983
OK, let's do it there.
00:04:56.002 --> 00:04:57.343
It's a little warmer than
00:04:57.684 --> 00:04:59.564
central Indiana where our family is.
00:05:00.345 --> 00:05:01.485
And then we'll work our way
00:05:01.564 --> 00:05:03.565
south as as winter progresses.
00:05:05.081 --> 00:05:06.262
um so on the way down I had
00:05:06.283 --> 00:05:08.283
a uh he's now a friend of
00:05:08.343 --> 00:05:09.305
mine reached out to me on
00:05:09.365 --> 00:05:11.226
linkedin and said hey you
00:05:11.247 --> 00:05:13.569
know I'm in the pt world um
00:05:13.629 --> 00:05:15.610
my dad owns a few pt
00:05:15.651 --> 00:05:17.052
clinics he's like I'm
00:05:17.091 --> 00:05:18.473
wondering if rtm something
00:05:18.512 --> 00:05:20.093
I can do remotely for him
00:05:20.113 --> 00:05:21.915
and then maybe scale it
00:05:21.935 --> 00:05:23.016
because I've got a lot of
00:05:23.076 --> 00:05:24.317
different connections of
00:05:25.017 --> 00:05:26.379
you know friends that own
00:05:26.418 --> 00:05:27.560
clinics in arkansas maybe I
00:05:27.579 --> 00:05:29.141
could be the arkansas rtm
00:05:29.161 --> 00:05:30.283
guy or whatever so we just
00:05:31.089 --> 00:05:33.291
sat down over beer,
00:05:34.132 --> 00:05:35.514
which is where a lot of
00:05:35.574 --> 00:05:36.494
good talks happen.
00:05:37.194 --> 00:05:40.538
And I was like, yeah, dude, I'll help you.
00:05:41.177 --> 00:05:41.838
And so from that,
00:05:41.879 --> 00:05:42.980
that spurred me because if
00:05:43.000 --> 00:05:44.380
there was one of those guys,
00:05:44.920 --> 00:05:46.502
there was at least, you know,
00:05:46.843 --> 00:05:47.963
a thousand more somewhere
00:05:48.064 --> 00:05:49.064
out there in the country.
00:05:49.144 --> 00:05:54.869
So what I found is where RTM
00:05:54.908 --> 00:05:58.411
becomes very valuable is a
00:05:58.492 --> 00:05:59.612
part of the team
00:06:00.584 --> 00:06:01.004
runs it.
00:06:01.805 --> 00:06:04.286
So a part of the clinic team, if you will,
00:06:05.047 --> 00:06:06.608
allocating one of your staff,
00:06:06.627 --> 00:06:07.468
maybe it's a motivated
00:06:07.507 --> 00:06:08.528
staff member that wants to
00:06:08.569 --> 00:06:09.850
move half clinic,
00:06:09.889 --> 00:06:11.370
half remote or something
00:06:11.391 --> 00:06:12.230
like that to start with.
00:06:13.791 --> 00:06:14.673
But they're a part of the team.
00:06:14.692 --> 00:06:15.173
They've got good
00:06:15.192 --> 00:06:15.913
communication with the
00:06:15.932 --> 00:06:17.194
other therapists that are
00:06:17.454 --> 00:06:18.295
the quarterback on the
00:06:18.314 --> 00:06:19.035
field doing the thing.
00:06:19.055 --> 00:06:19.636
They're the coach.
00:06:19.656 --> 00:06:21.476
They're sort of the go-between.
00:06:22.177 --> 00:06:23.278
And so that's the model that
00:06:24.017 --> 00:06:26.180
I believe benefits the patient the most,
00:06:26.860 --> 00:06:28.360
makes things run most efficiently.
00:06:28.930 --> 00:06:31.673
in the clinic as well um and
00:06:31.713 --> 00:06:33.353
so that's the workflow that
00:06:33.434 --> 00:06:34.834
I preach as as the most
00:06:34.935 --> 00:06:36.696
efficient successful rtm
00:06:36.735 --> 00:06:39.557
model um so what I did was
00:06:40.598 --> 00:06:41.759
wrote a course for phil
00:06:41.838 --> 00:06:43.420
basically in mind you know
00:06:43.639 --> 00:06:45.180
um he's the guy that I ran
00:06:45.221 --> 00:06:47.081
into and so wrote a course
00:06:47.101 --> 00:06:48.103
with him in mind saying
00:06:48.483 --> 00:06:49.963
you're motivated let me
00:06:50.004 --> 00:06:51.305
take you from everywhere
00:06:51.345 --> 00:06:53.165
from choosing a platform to
00:06:53.206 --> 00:06:53.946
proposing this to
00:06:53.985 --> 00:06:55.687
leadership to designing the
00:06:55.726 --> 00:06:56.767
workflow to training
00:06:57.918 --> 00:06:58.920
much as I can take off your
00:06:58.959 --> 00:06:59.961
plate let's do that and
00:06:59.980 --> 00:07:01.081
then finally what do you do
00:07:01.100 --> 00:07:03.023
with these codes to bill so
00:07:03.343 --> 00:07:04.663
built that course and then
00:07:05.264 --> 00:07:06.404
on the flip side of things
00:07:07.766 --> 00:07:09.346
trying to present it to
00:07:09.507 --> 00:07:11.649
owners to say this is what
00:07:11.728 --> 00:07:13.670
works and let me guide you
00:07:13.709 --> 00:07:16.391
through what works well
00:07:18.874 --> 00:07:21.336
finding that individual or
00:07:21.435 --> 00:07:23.476
how do you allocate time to
00:07:23.497 --> 00:07:25.598
your staff to make this work because
00:07:26.593 --> 00:07:30.377
I'm afraid that RTM is
00:07:30.437 --> 00:07:33.199
getting muddled again in the space.
00:07:33.660 --> 00:07:34.740
You know, it's really exciting.
00:07:35.180 --> 00:07:36.701
People hopped on before too
00:07:36.742 --> 00:07:37.723
many people were prepared.
00:07:38.262 --> 00:07:39.704
Then that kind of faltered out.
00:07:39.865 --> 00:07:42.807
Now there's a little bit more research.
00:07:43.047 --> 00:07:44.507
But then where do we go from here?
00:07:44.588 --> 00:07:45.788
So I just want to make sure
00:07:45.829 --> 00:07:46.410
it's done well.
00:07:46.649 --> 00:07:47.511
And that's that's kind of
00:07:47.531 --> 00:07:49.572
the message that that I'm presenting,
00:07:50.153 --> 00:07:50.413
you know,
00:07:50.432 --> 00:07:51.774
through through the two courses I wrote.
00:07:52.425 --> 00:07:53.067
So you're teaching
00:07:53.086 --> 00:07:53.889
therapists how to build
00:07:53.928 --> 00:07:55.130
programs themselves.
00:07:55.271 --> 00:07:56.291
You created a course.
00:07:56.312 --> 00:07:56.952
You're like, hey, listen,
00:07:56.973 --> 00:07:57.935
if I create this for a
00:07:57.995 --> 00:08:00.819
friend or one clinic, this works for
00:08:01.882 --> 00:08:03.144
most if not all like I don't
00:08:03.163 --> 00:08:03.803
want to say it's just a
00:08:03.884 --> 00:08:05.384
universal fix but it's it's
00:08:05.404 --> 00:08:06.524
a process right so it's
00:08:06.605 --> 00:08:07.384
understanding this thing
00:08:07.404 --> 00:08:08.146
that everybody was looking
00:08:08.225 --> 00:08:09.605
at and like okay that's
00:08:09.665 --> 00:08:10.846
cute I'm gonna wait for
00:08:10.867 --> 00:08:11.766
someone else to jump in
00:08:11.786 --> 00:08:12.387
though because I don't know
00:08:12.408 --> 00:08:14.288
what this is but uh that's
00:08:14.307 --> 00:08:14.889
what we know what early
00:08:14.928 --> 00:08:16.649
adopters are what do you
00:08:16.689 --> 00:08:17.730
think or what do you come
00:08:17.769 --> 00:08:18.550
across as one of the
00:08:18.569 --> 00:08:19.971
biggest misconceptions
00:08:20.531 --> 00:08:23.112
therapists have about rtm
00:08:23.312 --> 00:08:24.432
and what's the reality when
00:08:24.452 --> 00:08:28.754
it's done right I think
00:08:28.875 --> 00:08:31.216
that the biggest misconception is
00:08:33.311 --> 00:08:34.812
It represents, RTM,
00:08:35.011 --> 00:08:37.114
when you chunk it apart,
00:08:37.134 --> 00:08:38.195
it represents a lot of what
00:08:38.254 --> 00:08:41.216
us therapists do already, honestly.
00:08:41.236 --> 00:08:43.038
There's a lot of things that go in.
00:08:43.418 --> 00:08:44.960
We supply something to our
00:08:45.000 --> 00:08:46.302
patients that's going to
00:08:47.722 --> 00:08:49.244
support the research that
00:08:49.323 --> 00:08:51.605
we know the change happens
00:08:51.745 --> 00:08:53.106
outside of those two magic,
00:08:53.147 --> 00:08:54.807
forty-five-minute sessions a week.
00:08:55.408 --> 00:08:57.850
The change really happens with habit,
00:08:57.910 --> 00:08:59.251
strength, mobility,
00:08:59.692 --> 00:09:00.712
with the patient doing
00:09:00.732 --> 00:09:01.793
their stuff outside.
00:09:03.519 --> 00:09:04.500
that's something we provide
00:09:04.539 --> 00:09:05.581
already if we can capture
00:09:05.600 --> 00:09:07.523
that and demonstrate that
00:09:07.562 --> 00:09:08.783
then we can we can bill for
00:09:08.823 --> 00:09:12.067
that time um the extras
00:09:12.106 --> 00:09:13.808
that we do outside of the
00:09:13.849 --> 00:09:14.970
clinic in support of the
00:09:15.009 --> 00:09:15.931
patient and what they're
00:09:15.951 --> 00:09:18.352
doing that goes in and
00:09:18.413 --> 00:09:20.774
wraps up into other um
00:09:21.176 --> 00:09:23.217
billable codes too so I think
00:09:23.951 --> 00:09:24.510
That was funny.
00:09:24.812 --> 00:09:25.652
I was thinking about having
00:09:25.672 --> 00:09:26.352
a chat with you.
00:09:26.513 --> 00:09:28.693
And if you want to insert
00:09:28.715 --> 00:09:30.495
this clip afterwards, it's great.
00:09:30.556 --> 00:09:32.636
But what came to mind was
00:09:32.817 --> 00:09:35.659
Tommy boys in the cafe with
00:09:35.700 --> 00:09:38.501
the role and his pretty new pet, you know,
00:09:39.022 --> 00:09:40.943
and I feel like that's what
00:09:40.984 --> 00:09:42.083
happened initially where
00:09:42.124 --> 00:09:43.304
clinic owners were like, oh, well,
00:09:43.345 --> 00:09:44.725
I'm just going to ask my
00:09:44.826 --> 00:09:46.408
therapist to just do this
00:09:46.427 --> 00:09:48.668
stuff and bill for it.
00:09:48.708 --> 00:09:49.730
And all of a sudden we can bill.
00:09:49.809 --> 00:09:52.192
So all the questions that I got were,
00:09:53.285 --> 00:09:54.527
Once a platform was chose,
00:09:55.246 --> 00:09:56.048
how do I bill for it?
00:09:56.187 --> 00:09:57.107
And it's like, whoa,
00:09:57.128 --> 00:09:58.589
there's a lot in between
00:09:58.629 --> 00:10:00.710
there where you're
00:10:01.530 --> 00:10:02.750
establishing a program.
00:10:02.811 --> 00:10:02.990
I mean,
00:10:03.030 --> 00:10:06.212
if you were going to offer a niche
00:10:07.573 --> 00:10:10.014
specialty like, I don't know,
00:10:10.075 --> 00:10:12.297
TMJ in your clinic or something like that,
00:10:12.336 --> 00:10:12.557
right?
00:10:12.697 --> 00:10:13.998
You better have somebody
00:10:14.538 --> 00:10:15.859
that took some courses on it,
00:10:16.438 --> 00:10:18.820
marketed the dentist to
00:10:18.840 --> 00:10:20.301
physicians and did all that stuff,
00:10:20.600 --> 00:10:22.042
owns it, runs it.
00:10:22.616 --> 00:10:25.498
And then that becomes a profitable extra,
00:10:26.177 --> 00:10:27.438
you know, you can offer.
00:10:27.458 --> 00:10:32.100
It's not similar when you talk about RTM.
00:10:32.120 --> 00:10:33.640
I think you said some important words,
00:10:33.880 --> 00:10:34.020
right?
00:10:34.761 --> 00:10:36.121
From an implementation standpoint.
00:10:36.522 --> 00:10:37.342
I always like to ask this
00:10:37.383 --> 00:10:38.702
question because it speeds things up.
00:10:39.243 --> 00:10:40.823
If this goes bad, who gets in trouble?
00:10:42.278 --> 00:10:43.558
Because if nobody owns it,
00:10:43.958 --> 00:10:45.100
then it's not going to get done right.
00:10:45.399 --> 00:10:46.179
So that's why you're saying
00:10:46.500 --> 00:10:47.480
someone in the clinic
00:10:47.500 --> 00:10:49.523
should be the owner of this.
00:10:50.202 --> 00:10:52.745
And so if it goes poorly or goes well,
00:10:52.884 --> 00:10:53.845
it's not just who gets in trouble,
00:10:53.884 --> 00:10:55.306
but that's the fastest way
00:10:55.326 --> 00:10:57.086
to figure it out.
00:10:57.648 --> 00:10:59.389
If this doesn't do what we
00:10:59.428 --> 00:11:01.190
think it'll do or it underperforms,
00:11:01.210 --> 00:11:01.909
who gets in trouble?
00:11:02.331 --> 00:11:02.410
Or...
00:11:03.787 --> 00:11:04.548
The opposite question
00:11:04.587 --> 00:11:05.349
doesn't work because if I go,
00:11:05.509 --> 00:11:06.149
if this goes well,
00:11:06.190 --> 00:11:07.231
who gets patted on the back?
00:11:07.272 --> 00:11:07.993
And everybody's like, me.
00:11:08.033 --> 00:11:09.114
I'm like, no, no, no, no, no.
00:11:09.394 --> 00:11:10.215
I want to know who's worried
00:11:10.235 --> 00:11:11.336
about it if it doesn't go right,
00:11:12.018 --> 00:11:12.778
who gets in trouble.
00:11:13.158 --> 00:11:14.120
That's the person who needs
00:11:14.159 --> 00:11:15.902
to understand it so well
00:11:16.722 --> 00:11:18.605
from beginning to end.
00:11:19.166 --> 00:11:20.388
You compared it to if you're
00:11:20.408 --> 00:11:21.269
going to install a TMJ
00:11:22.370 --> 00:11:23.971
service line, who's going to start,
00:11:24.030 --> 00:11:25.211
where are the patients coming from?
00:11:25.371 --> 00:11:26.552
What are the, how do they get here?
00:11:26.633 --> 00:11:27.413
What does our marketing look
00:11:27.452 --> 00:11:29.375
like on the website when they get here?
00:11:29.414 --> 00:11:30.674
What's do we have the right tools?
00:11:30.995 --> 00:11:31.895
And then what's the followup?
00:11:31.916 --> 00:11:32.856
Like somebody who has to own
00:11:32.876 --> 00:11:35.477
the process from beginning to end.
00:11:35.558 --> 00:11:35.798
Yeah.
00:11:35.999 --> 00:11:38.880
A hundred percent on surface level,
00:11:38.980 --> 00:11:40.782
RTM seems easy.
00:11:41.182 --> 00:11:42.283
We're doing a lot of this already.
00:11:42.363 --> 00:11:43.543
So let me bill for it.
00:11:43.864 --> 00:11:43.903
Um,
00:11:44.846 --> 00:11:46.288
There's a lot in between
00:11:46.327 --> 00:11:47.268
there that needs to be
00:11:47.307 --> 00:11:49.568
accounted for and nuances that occur.
00:11:50.269 --> 00:11:51.308
These codes weren't just
00:11:51.369 --> 00:11:53.649
slapped out there to give us props,
00:11:53.710 --> 00:11:54.350
though they do.
00:11:54.971 --> 00:11:55.951
There's a lot of nuances
00:11:55.990 --> 00:11:57.471
that make sense that it's a
00:11:57.532 --> 00:11:59.652
whole combination thing.
00:11:59.711 --> 00:12:01.072
It's a whole program that
00:12:01.113 --> 00:12:02.692
relates to each other in
00:12:02.753 --> 00:12:03.553
terms of the code.
00:12:03.594 --> 00:12:05.033
So much focus is on the codes.
00:12:05.715 --> 00:12:07.134
Let's make the program thing
00:12:07.195 --> 00:12:08.535
and let's designate somebody.
00:12:09.316 --> 00:12:10.735
I think that owners are
00:12:10.775 --> 00:12:12.216
missing a good chance to
00:12:13.390 --> 00:12:14.673
award somebody in their
00:12:14.732 --> 00:12:16.475
clinic that ability to do
00:12:16.514 --> 00:12:18.898
that and then shoot come on
00:12:18.918 --> 00:12:20.419
let's stand up pts like you
00:12:20.460 --> 00:12:22.243
know if you want if you desire
00:12:23.143 --> 00:12:24.583
to be off at three o'clock,
00:12:24.624 --> 00:12:25.924
but still want to make some money,
00:12:26.125 --> 00:12:27.767
like go spend three o'clock
00:12:27.807 --> 00:12:28.886
until seven o'clock with
00:12:28.907 --> 00:12:29.807
your kids and then do this
00:12:29.827 --> 00:12:30.489
stuff afterwards.
00:12:30.509 --> 00:12:31.249
You can still like,
00:12:31.269 --> 00:12:32.429
you can make life happen.
00:12:34.371 --> 00:12:35.272
And be able to actually hit
00:12:35.312 --> 00:12:37.413
those goals with those patients.
00:12:37.433 --> 00:12:38.215
They want to hit those goals.
00:12:38.235 --> 00:12:39.254
And we've said there's one
00:12:39.274 --> 00:12:40.535
hundred and sixty eight hours in a week.
00:12:40.897 --> 00:12:42.258
Let's say you get to one
00:12:42.278 --> 00:12:43.818
hour sessions and that's pretty good.
00:12:44.259 --> 00:12:44.438
Right.
00:12:44.639 --> 00:12:44.980
What do you do?
00:12:45.200 --> 00:12:46.980
How how are you able to help
00:12:47.041 --> 00:12:48.481
affect change the other one
00:12:48.501 --> 00:12:49.802
hundred and sixty six hours
00:12:50.043 --> 00:12:51.384
a week with your patients?
00:12:52.471 --> 00:12:53.332
The codes are there.
00:12:53.673 --> 00:12:55.514
When you drop those codes, they get paid,
00:12:55.575 --> 00:12:56.775
right, Matt?
00:12:56.836 --> 00:12:57.856
Yeah, yeah.
00:12:57.917 --> 00:12:58.937
Now there's a gap, right?
00:12:58.957 --> 00:13:00.519
You started this episode by saying, listen,
00:13:00.960 --> 00:13:02.601
the tech people don't understand clinical,
00:13:02.621 --> 00:13:03.361
but vice versa.
00:13:03.702 --> 00:13:04.783
Clinic doesn't understand tech.
00:13:05.043 --> 00:13:06.085
So there's a gap.
00:13:06.144 --> 00:13:07.306
We always say, I want to fill the gap,
00:13:07.466 --> 00:13:07.666
right?
00:13:07.706 --> 00:13:08.267
Find the gap.
00:13:08.767 --> 00:13:09.628
Here's what that is.
00:13:10.149 --> 00:13:10.909
So you mentioned before,
00:13:10.929 --> 00:13:12.610
there needs to be a platform, right?
00:13:12.691 --> 00:13:13.392
We don't want someone
00:13:13.432 --> 00:13:15.354
managing this with sticky notes and stuff,
00:13:15.374 --> 00:13:16.654
because that's what PTs are for.
00:13:17.676 --> 00:13:18.716
We'll do it poorly.
00:13:18.735 --> 00:13:19.956
We'll start doing sticky
00:13:19.996 --> 00:13:21.979
notes and that'll work for an hour.
00:13:22.219 --> 00:13:23.019
And then two hours later,
00:13:23.080 --> 00:13:23.720
we're going to hate it and
00:13:23.740 --> 00:13:24.341
we're going to throw them
00:13:24.360 --> 00:13:25.802
all away and say it doesn't work, right?
00:13:26.201 --> 00:13:27.482
So what should someone,
00:13:29.144 --> 00:13:30.284
a clinic or a therapist
00:13:30.304 --> 00:13:31.385
who's going to quarterback this,
00:13:31.785 --> 00:13:33.707
look for when choosing the
00:13:33.788 --> 00:13:35.208
right RTM solution in terms
00:13:35.229 --> 00:13:35.869
of a platform?
00:13:35.889 --> 00:13:38.191
Like what are the non-negotiables?
00:13:38.230 --> 00:13:39.731
What are need to be and nice to have?
00:13:40.432 --> 00:13:41.732
Yeah, great point.
00:13:41.773 --> 00:13:42.354
Thanks for bringing that up.
00:13:42.374 --> 00:13:44.034
So, and I kind of...
00:13:45.879 --> 00:13:47.759
have had the opportunity to
00:13:48.299 --> 00:13:50.801
touch see meet with a lot
00:13:50.841 --> 00:13:51.900
of these developers that
00:13:51.941 --> 00:13:54.022
are out there too and so
00:13:54.121 --> 00:13:57.543
another service that has
00:13:57.602 --> 00:13:59.702
proven valuable is let's
00:13:59.743 --> 00:14:01.043
talk about your unique
00:14:01.063 --> 00:14:02.203
situation almost like
00:14:02.830 --> 00:14:05.052
Well, insurance agents exist for a reason.
00:14:05.092 --> 00:14:05.913
They want to match you up
00:14:05.953 --> 00:14:07.576
with the best insurance and stuff.
00:14:07.596 --> 00:14:09.138
So there's agents to fill that role.
00:14:10.198 --> 00:14:10.418
You know,
00:14:10.458 --> 00:14:13.082
maybe I could be your RTM platform agent.
00:14:13.123 --> 00:14:15.004
We talk about your clinic.
00:14:15.065 --> 00:14:17.167
What are your good at?
00:14:17.548 --> 00:14:20.270
Where do they what is your
00:14:20.350 --> 00:14:22.313
current organic workflow?
00:14:23.124 --> 00:14:23.684
look like?
00:14:23.725 --> 00:14:25.006
Because that's step number one,
00:14:25.027 --> 00:14:25.868
you want to mess with a
00:14:25.927 --> 00:14:28.171
PT's time as little as possible,
00:14:28.211 --> 00:14:29.854
make as few changes as possible.
00:14:29.953 --> 00:14:31.917
So what are you using already?
00:14:31.956 --> 00:14:32.918
What are they used to?
00:14:34.500 --> 00:14:36.423
What kind of clientele do you serve?
00:14:37.063 --> 00:14:38.846
And where do you want to
00:14:40.153 --> 00:14:42.375
provide an extra boost to their care.
00:14:42.815 --> 00:14:43.735
Let's start with those kinds
00:14:43.774 --> 00:14:44.335
of big things.
00:14:44.375 --> 00:14:45.995
And then we'll funnel down to, okay,
00:14:46.076 --> 00:14:48.096
here's, here's a couple of your choices,
00:14:48.616 --> 00:14:48.856
you know,
00:14:48.917 --> 00:14:50.856
go talk to those guys and see
00:14:52.158 --> 00:14:53.077
what they offer in the way
00:14:53.097 --> 00:14:55.918
of EMR integration or you know,
00:14:56.158 --> 00:14:56.879
all of those little
00:14:56.999 --> 00:14:58.078
slimming down to make
00:14:58.119 --> 00:14:59.460
things simple as fewer
00:14:59.519 --> 00:15:02.801
clicks and nuances for your therapists.
00:15:03.280 --> 00:15:06.261
But top is what's going to
00:15:06.302 --> 00:15:06.981
serve the patient.
00:15:07.548 --> 00:15:08.909
What are your PTs already
00:15:08.950 --> 00:15:10.350
doing possibly that that
00:15:10.370 --> 00:15:11.652
you could leverage a
00:15:11.672 --> 00:15:13.613
platform or make make
00:15:13.653 --> 00:15:16.315
something better in your
00:15:16.475 --> 00:15:17.655
offerings to your therapist?
00:15:18.296 --> 00:15:20.457
And then how slim line
00:15:20.498 --> 00:15:21.759
streamline can it be with
00:15:22.038 --> 00:15:22.979
with interfacing what
00:15:23.019 --> 00:15:23.980
you're already using for
00:15:24.159 --> 00:15:25.221
EMRs and that kind of stuff?
00:15:26.317 --> 00:15:27.158
Somebody who's still
00:15:27.197 --> 00:15:29.298
listening to us yammer on about RTM,
00:15:29.318 --> 00:15:30.259
if they're still here, right?
00:15:30.700 --> 00:15:32.321
What's something that you
00:15:32.341 --> 00:15:33.501
would like sort of satisfy
00:15:33.522 --> 00:15:35.403
or begin to satisfy their curiosity?
00:15:35.943 --> 00:15:37.264
If they're like, all right, cool.
00:15:38.205 --> 00:15:39.846
I'm that guy two years ago,
00:15:39.865 --> 00:15:40.606
three years ago, who's like,
00:15:41.027 --> 00:15:41.748
I don't know where to start.
00:15:42.628 --> 00:15:43.328
Where would you send them?
00:15:45.000 --> 00:15:45.659
Yeah.
00:15:45.679 --> 00:15:46.821
So I talk to me.
00:15:47.280 --> 00:15:47.461
Yeah.
00:15:47.480 --> 00:15:48.081
Come and talk to me.
00:15:48.100 --> 00:15:48.522
You know, Jim,
00:15:48.562 --> 00:15:49.662
Jimmy's going to probably
00:15:49.721 --> 00:15:52.062
list a way to get ahold of me.
00:15:52.082 --> 00:15:52.623
That's fine.
00:15:52.703 --> 00:15:53.384
Come and talk to me.
00:15:53.644 --> 00:15:54.965
I offer, you know,
00:15:55.125 --> 00:15:56.524
some free time that we can
00:15:56.725 --> 00:16:00.246
just talk RTM and what it means for you.
00:16:00.267 --> 00:16:01.607
What, you know, what are the nuances?
00:16:01.628 --> 00:16:02.488
Um,
00:16:03.888 --> 00:16:06.350
Pick up a podcast, read about it,
00:16:06.431 --> 00:16:07.272
inform yourself,
00:16:07.432 --> 00:16:08.614
educate yourself on what it
00:16:08.754 --> 00:16:10.416
is more than just the codes
00:16:10.615 --> 00:16:11.937
and how to build the codes.
00:16:12.077 --> 00:16:12.437
Sure.
00:16:12.519 --> 00:16:13.559
That's the end, right?
00:16:14.321 --> 00:16:14.880
Yeah.
00:16:14.921 --> 00:16:15.601
The codes are the end
00:16:15.621 --> 00:16:16.403
because everything has to
00:16:16.423 --> 00:16:16.903
come before that.
00:16:16.943 --> 00:16:17.244
Number one,
00:16:17.264 --> 00:16:18.485
you have to have the right patient.
00:16:18.905 --> 00:16:20.368
You have to have the ability
00:16:20.388 --> 00:16:21.149
to fill the gap, right?
00:16:21.168 --> 00:16:22.691
You have to have the tech meets clinical.
00:16:23.692 --> 00:16:24.613
The fact that the codes are
00:16:24.633 --> 00:16:27.576
there is a nice little pot
00:16:27.616 --> 00:16:28.658
of gold at the end of the rainbow.
00:16:28.998 --> 00:16:29.658
You have to understand
00:16:30.000 --> 00:16:31.480
what's that process to get there.
00:16:31.881 --> 00:16:33.102
Make sure that it's reliable.
00:16:33.143 --> 00:16:33.423
Good.
00:16:33.464 --> 00:16:34.125
Make sure someone in your
00:16:34.144 --> 00:16:35.186
clinic wants to do that,
00:16:35.346 --> 00:16:36.106
is able to do that,
00:16:36.187 --> 00:16:37.187
is empowered to do that,
00:16:37.307 --> 00:16:38.269
understands they own that.
00:16:38.649 --> 00:16:39.370
And then, yes,
00:16:39.591 --> 00:16:40.873
when all those things fall into place,
00:16:41.113 --> 00:16:42.274
that pot of gold is sitting there.
00:16:43.115 --> 00:16:45.135
And we've been saying this for years.
00:16:46.196 --> 00:16:47.076
I am actually a little
00:16:47.096 --> 00:16:48.136
shocked more people haven't
00:16:48.157 --> 00:16:50.177
adopted RTM as quickly as possible.
00:16:50.457 --> 00:16:51.197
And here's the other thing
00:16:51.217 --> 00:16:52.219
that I know that I was going to say.
00:16:52.558 --> 00:16:53.798
The fact that tech companies
00:16:53.839 --> 00:16:55.159
are investing in creating
00:16:55.200 --> 00:16:57.120
the platform for this tells
00:16:57.140 --> 00:16:58.341
you that people outside of
00:16:58.380 --> 00:17:00.201
healthcare see the value in this.
00:17:00.402 --> 00:17:01.322
They wouldn't be creating
00:17:01.361 --> 00:17:02.363
the platforms and apps
00:17:02.423 --> 00:17:05.523
unless they saw the closed loop, the ROI.
00:17:06.304 --> 00:17:07.183
You know what's really cool?
00:17:07.223 --> 00:17:09.365
Talking to several of the
00:17:09.404 --> 00:17:10.986
CEOs that are creating these platforms,
00:17:11.637 --> 00:17:13.499
they were patients that wanted this.
00:17:14.298 --> 00:17:14.799
There it is.
00:17:14.839 --> 00:17:16.240
They made it right.
00:17:16.881 --> 00:17:18.020
Like your patients want it.
00:17:18.122 --> 00:17:19.801
And if you, if you get something, you know,
00:17:19.962 --> 00:17:20.942
you know, your patients.
00:17:21.643 --> 00:17:23.263
So when you're looking at platforms,
00:17:24.184 --> 00:17:24.884
get something, you know,
00:17:24.904 --> 00:17:26.306
your patient's going to want, you know,
00:17:26.326 --> 00:17:27.086
that's going to help them.
00:17:28.586 --> 00:17:31.788
So yeah, there's totally a need for it.
00:17:32.308 --> 00:17:34.089
It does take some startup
00:17:34.130 --> 00:17:35.530
time to figure out the process.
00:17:35.891 --> 00:17:37.251
All things, all good things should.
00:17:38.097 --> 00:17:39.378
but it's going to allow you
00:17:39.419 --> 00:17:40.700
to afford to give your
00:17:40.779 --> 00:17:43.221
patients better care and
00:17:43.381 --> 00:17:44.862
support your staff in different ways.
00:17:45.221 --> 00:17:45.461
You know?
00:17:45.541 --> 00:17:46.182
Yeah.
00:17:46.202 --> 00:17:46.603
Well said.
00:17:46.623 --> 00:17:46.923
All right.
00:17:47.364 --> 00:17:49.305
Uh, Matt, just, just let them know.
00:17:49.345 --> 00:17:50.746
Is there an email address or a website?
00:17:50.786 --> 00:17:51.226
Like say it,
00:17:51.246 --> 00:17:52.246
I'll put it in the show notes too,
00:17:52.286 --> 00:17:53.686
but yeah, sure.
00:17:53.727 --> 00:17:56.009
So, you know, keeping overhead low, right.
00:17:56.028 --> 00:17:57.148
It's a, it's a Wix site.
00:17:57.169 --> 00:17:59.451
Um, who cares?
00:17:59.490 --> 00:17:59.951
So who cares?
00:18:00.010 --> 00:18:00.191
Right.
00:18:00.611 --> 00:18:03.633
So I think it's like jerk Matthew, um,
00:18:03.673 --> 00:18:04.433
dot Wix, uh,
00:18:05.632 --> 00:18:07.396
osprey rtm what I'd suggest
00:18:07.557 --> 00:18:08.820
doing is get a hold of me
00:18:08.881 --> 00:18:09.603
through linkedin
00:18:10.076 --> 00:18:13.878
All the clicks for the is there.
00:18:13.919 --> 00:18:14.900
So you can either search for
00:18:15.039 --> 00:18:18.682
Osprey RTM Solutions or just Matt Jurek.
00:18:19.643 --> 00:18:21.124
Either one will get you there.
00:18:21.144 --> 00:18:22.324
And that's a great way to get old.
00:18:22.344 --> 00:18:22.924
All right.
00:18:22.944 --> 00:18:23.805
We're going to play a game, Matt.
00:18:23.825 --> 00:18:24.125
You ready?
00:18:24.184 --> 00:18:25.286
I didn't prepare you for this.
00:18:25.306 --> 00:18:25.885
We're going to play a game.
00:18:25.905 --> 00:18:26.066
Oh, no.
00:18:26.086 --> 00:18:26.547
All right.
00:18:26.567 --> 00:18:27.207
It's a bonus segment.
00:18:27.227 --> 00:18:27.866
You're going to nail this.
00:18:28.228 --> 00:18:31.309
So the game is called RV Life or RTM Life.
00:18:31.369 --> 00:18:31.789
You got to pick.
00:18:31.829 --> 00:18:33.671
Is it RV or RTM?
00:18:33.810 --> 00:18:34.631
Or it could be both.
00:18:34.652 --> 00:18:35.291
And then you can give me a
00:18:35.311 --> 00:18:36.192
little explanation if you want.
00:18:36.211 --> 00:18:36.673
You don't have to.
00:18:37.313 --> 00:18:38.213
Okay, here's the first question.
00:18:38.473 --> 00:18:40.615
Requires a strong Wi-Fi
00:18:40.674 --> 00:18:42.116
signal at all times.
00:18:42.176 --> 00:18:44.999
Is this RV life, RTM life, or both?
00:18:45.038 --> 00:18:49.000
I'm going to go RTM life
00:18:49.040 --> 00:18:51.042
because we have...
00:18:51.715 --> 00:18:53.117
Lived in some pretty remote places.
00:18:53.178 --> 00:18:55.059
However, Starlink is very helpful.
00:18:55.780 --> 00:18:57.041
We can get to our battery.
00:18:57.082 --> 00:18:58.483
We can run it off of our batteries.
00:18:58.544 --> 00:19:00.065
So, oh boy, that's both.
00:19:00.105 --> 00:19:00.385
Darn it.
00:19:00.445 --> 00:19:01.126
I'm changing my answer.
00:19:01.666 --> 00:19:02.407
Yeah, both.
00:19:02.428 --> 00:19:03.368
Yeah, you always need Wi-Fi.
00:19:04.150 --> 00:19:05.250
We've passed the point of no
00:19:05.330 --> 00:19:06.432
return where you sort of need it.
00:19:06.633 --> 00:19:07.673
You might want to be able to
00:19:07.693 --> 00:19:08.535
turn on airplane mode every
00:19:08.595 --> 00:19:09.015
once in a while.
00:19:09.435 --> 00:19:10.557
I guess that's what I get to
00:19:10.576 --> 00:19:12.098
call vacation when I turn it off.
00:19:12.159 --> 00:19:12.519
Turn it off.
00:19:12.538 --> 00:19:13.420
That is my vacation,
00:19:13.440 --> 00:19:14.839
because life's a vacation, honestly.
00:19:15.280 --> 00:19:16.800
Well, your life is a vacation, Matt.
00:19:16.861 --> 00:19:17.602
Yes, and it could be.
00:19:18.281 --> 00:19:21.124
Takes longer to set up than you think,
00:19:21.364 --> 00:19:23.825
but once it's rolling, it's smooth.
00:19:24.025 --> 00:19:25.846
Is that RV life, RTM life, or both?
00:19:25.865 --> 00:19:25.945
Both.
00:19:26.006 --> 00:19:26.105
Yeah.
00:19:26.125 --> 00:19:30.808
It's both again.
00:19:30.888 --> 00:19:32.449
Yeah, you got to prepare for RV life,
00:19:32.469 --> 00:19:33.450
because I'm sure you're like,
00:19:33.470 --> 00:19:34.190
it's going to be easy.
00:19:34.210 --> 00:19:36.531
And then you're like, where do we shower?
00:19:36.652 --> 00:19:37.832
Or how do we do these things?
00:19:37.892 --> 00:19:38.271
And you're like, OK,
00:19:38.291 --> 00:19:39.232
but once you figure it out,
00:19:39.272 --> 00:19:39.833
it rolls smooth.
00:19:39.873 --> 00:19:40.874
Same with RTM, I'm guessing.
00:19:41.416 --> 00:19:41.616
Yep.
00:19:41.696 --> 00:19:42.698
And there's still both of them.
00:19:42.718 --> 00:19:43.917
There's still bumps in the road too.
00:19:43.958 --> 00:19:44.077
Uh,
00:19:44.738 --> 00:19:47.160
we had to have an axle fixed the other
00:19:47.200 --> 00:19:47.359
day.
00:19:47.380 --> 00:19:47.460
Yeah.
00:19:47.480 --> 00:19:48.619
Oh yeah.
00:19:48.660 --> 00:19:49.441
Stuff you didn't expect.
00:19:49.461 --> 00:19:50.280
Uh,
00:19:50.320 --> 00:19:52.541
occasionally gets disrupted by wild
00:19:52.701 --> 00:19:53.102
animals.
00:19:53.142 --> 00:19:55.262
Is that RV life, RTM life or both?
00:19:58.464 --> 00:20:00.645
I have treated many patients
00:20:00.665 --> 00:20:02.286
that I would consider animals, uh,
00:20:02.766 --> 00:20:05.007
that would disrupt, disrupt my life.
00:20:05.988 --> 00:20:06.127
Um,
00:20:06.823 --> 00:20:07.344
but I'm going to,
00:20:07.384 --> 00:20:08.305
I'm going to go to RV life
00:20:08.365 --> 00:20:08.944
more on that one.
00:20:08.984 --> 00:20:09.085
Yeah.
00:20:09.105 --> 00:20:10.307
I'll be nice to my patients.
00:20:10.326 --> 00:20:11.167
I'll give them good.
00:20:11.188 --> 00:20:12.429
No, no wild animals in RTM.
00:20:13.130 --> 00:20:15.511
Two more people constantly ask you, wait,
00:20:16.153 --> 00:20:16.973
you can actually do that.
00:20:17.835 --> 00:20:18.615
Is that RV life, RTM life or both?
00:20:18.635 --> 00:20:18.715
Both.
00:20:18.736 --> 00:20:19.276
That's definitely both.
00:20:19.316 --> 00:20:22.539
Yeah.
00:20:22.559 --> 00:20:24.201
The final one gives you way
00:20:24.240 --> 00:20:26.384
more freedom than you expected.
00:20:26.483 --> 00:20:27.464
Which one or both?
00:20:31.532 --> 00:20:31.853
You know,
00:20:32.093 --> 00:20:34.173
I got to go with RV life because
00:20:34.295 --> 00:20:35.595
the freedom that I've had there.
00:20:35.795 --> 00:20:36.155
RTM,
00:20:36.175 --> 00:20:38.136
you still got to deal with people that
00:20:38.297 --> 00:20:39.076
are going to that are going
00:20:39.096 --> 00:20:39.857
to tell you places.
00:20:39.938 --> 00:20:41.238
But, you know, hey,
00:20:41.397 --> 00:20:43.940
jump on the RTM bandwagon and assist.
00:20:44.000 --> 00:20:44.900
And who knows where to go?
00:20:44.980 --> 00:20:45.240
You know,
00:20:45.881 --> 00:20:48.122
be the next like my buddy is
00:20:48.142 --> 00:20:50.303
going to be the next Arkansas RTM guy.
00:20:50.363 --> 00:20:52.183
And freedom can come.
00:20:52.525 --> 00:20:52.765
Yeah.
00:20:52.845 --> 00:20:53.005
Yeah.
00:20:53.828 --> 00:20:55.750
Uh, Matt Jurek, look him up on LinkedIn.
00:20:55.829 --> 00:20:58.210
He's going to be your, um, RTM Sherpa.
00:20:58.790 --> 00:21:00.490
He's going to be your RTM GPS.
00:21:00.651 --> 00:21:01.971
There's the RV connection,
00:21:01.990 --> 00:21:04.551
your RTM GPS to make sure
00:21:04.571 --> 00:21:06.712
you go from lost to found.
00:21:07.373 --> 00:21:08.073
Uh, Matt,
00:21:08.113 --> 00:21:09.653
like keep doing this because I
00:21:09.713 --> 00:21:10.973
think five years from now,
00:21:11.453 --> 00:21:12.273
this will be obvious.
00:21:12.314 --> 00:21:13.015
Someone's going to listen to
00:21:13.035 --> 00:21:14.255
this in five years and be like, well,
00:21:14.355 --> 00:21:15.535
obviously that's the way we're going.
00:21:15.714 --> 00:21:16.576
It's not obvious now,
00:21:16.596 --> 00:21:17.536
but I'm glad that it will be.
00:21:17.556 --> 00:21:18.576
And you're going to help people get there.
00:21:18.596 --> 00:21:19.415
Yeah, absolutely.
00:21:19.435 --> 00:21:21.176
I'm along for the ride.
00:21:22.362 --> 00:21:23.023
Well done.
00:21:23.124 --> 00:21:24.025
Good RV drop.
00:21:24.045 --> 00:21:24.586
I'm a dad.