What’s a PT Worth? Value, Cost, and Why Most Get It Wrong
Today’s episode digs into a huge question for PTs and healthcare entrepreneurs: What’s your value compared to the alternatives? Whether it’s AI tools, YouTube videos, massage, or urgent care — patients are making decisions before they ever call you. Jimmy McKay is joined by PT powerhouses Tony Maritato and Dave Kittle for an honest, funny, and practical conversation about branding, pricing, value, and launching your business without overthinking.
Featured Guests:
- ???? Tony Maritato — Learn more on his YouTube: Learn Medicare Billing
- ???? Dave Kittle — Watch his show: The Dave Kittle Show
- ???? Host: Jimmy McKay — LinkedIn
Connect with PT Pintcast:
???? Website: https://www.ptpintcast.com/
???? Apple Podcasts: https://podcasts.apple.com/us/podcast/pt-pintcast-physical-therapy/id1000443325
???? Spotify: https://open.spotify.com/show/3LmMUT64yrUc2iGo9Emafc
???? YouTube: https://www.youtube.com/@PTPintcast
???? Instagram: https://www.instagram.com/ptpintcast
???? Twitter/X: https://x.com/PTPintcast
???? LinkedIn: https://www.linkedin.com/in/jimmy-mckay-pt-dpt-a4207659/
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There we go.
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We've got intro music now.
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We've got rock backgrounds.
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This makes me feel like it's more like
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a show.
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Dave Kittle,
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Tony Maritato is coming along some way.
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Dave,
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can you see the vertical view on yours?
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Right now we're streaming horizontal,
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sideways square.
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And we're streaming like this.
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You can see both?
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can just see horizontal i'd probably have
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to turn my phone since i'm on mobile
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no no no it might be like how
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i'm logged in but this is this is
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different because we use a third party
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like streaming platform right like you
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could go live on every one of these
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platforms oh that reminds me i'm supposed
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to hit go live i'm trying to go
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live i'm trying to go live to um
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uh instagram now which we haven't done
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because there's an okay
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There's an extra step,
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like quite literally one extra step,
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maybe like two extra steps,
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but we haven't done it because it hasn't
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been just absolutely smooth,
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but we're doing that today.
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So now these streaming platforms are
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recognizing that people like to hold their
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phone like this,
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and they don't want to hold it like
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this.
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They want to hold it like this.
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They don't want to hold it like that
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all the time.
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So now these platforms are actually
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rewarding people for creating video
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content with more than just yourself,
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because this used to just be for yourself.
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And this was TV.
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This was side by side.
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So something to think about when you're
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starting to create content,
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which is like quite literally,
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how do people hold the device that they're
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watching you on in their pocket?
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I remember doing videos when I was at
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Fox rehab.
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We,
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cause we would train the clinicians
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sometimes like how to shoot videos.
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Cause like, listen,
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they have thousands of cameras out there.
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If you can shoot a great patient video
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and they would always give us a vertical
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video.
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And we'd be like,
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we literally made like funny tongue in
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cheek.
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Like,
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turn the phone sideways so you had to
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make a jingle and instructions as a jingle
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we would get videos and people i know
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i know i know i know please listen
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to our instructions please please do this
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please get the videos and the video people
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would just be like these like they don't
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it doesn't work because everything was
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rewarded horizontally and now we're seeing
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a change to go uh vertically i would
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love to dig up hopefully my friend drew
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still has some of that crap
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Please turn the phone sideways.
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Don't shoot video like this.
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So since you're getting into... Well,
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not getting into,
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but since you're pitching this new...
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audit component to a new offering for
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organizations and practices.
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Would you I mean,
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I would I'm open to it because I'm
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posting more video on our Instagram,
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although it's only got one hundred and
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eighty something.
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Doesn't matter.
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It's very it's very it's first inning.
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But in the coming days or weeks or
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whatever,
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like if you wanted to
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you know use that as a public audit
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i'm totally fine with feedback and and
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then folks that are owners or decision
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makers or organizations and committees
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they can uh see and hear you how
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you would break down a potential client or
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whatever if you want i'm because you know
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me i you know i have thick skin
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and there's probably there's a bunch of
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things that we're doing and uh it's not
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completely organized but i would love it
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it's never gonna be it's never gonna be
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completely organized
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That's this is one reason why I liked
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radio.
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Radio was constantly flying by at ten
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thousand miles an hour.
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It was a medium that was and I
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didn't come up with this phrase,
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but I love it.
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It's a medium that is simultaneously
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created and destroyed.
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Social media isn't created and destroyed.
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It's saved.
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But it like finding stuff like unless it's
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like curated in a playlist or done well,
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it's your feed.
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It's flying by.
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So it's never done.
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It's always it's the it's the it's the
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Golden Gate Bridge.
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You are constantly painting from one side
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to the other.
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And when you're done there,
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you know the story of the golden gate
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bridge right because it's over it's over
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the bay they have to continually paint it
00:04:02.248 --> 00:04:04.991
or else it'll rust uh but like but
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it takes so long to paint from one
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side on north to south or east to
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west that by the time you're done they're
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just like what do we do tomorrow it's
00:04:10.913 --> 00:04:12.074
like we go back to the first side
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and we start again that's all this is
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and i know it seems rat racy and
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it can be overwhelming and that's why i
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try to explain people like
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And it's way easier for me to do
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to other people than it is for me
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to do myself.
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As you know, in our group chat,
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when I'm like,
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what do you think about this?
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What do you think about this?
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I'm constantly,
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that's what we're all doing.
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Way easier for you to do to someone
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else.
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But when you break it down to,
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and I shot thirty,
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I actually put my money where my mouth
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was.
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I shot thirty days of content.
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Yes, last night.
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wrote the script for what for who for
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this for this whole thing that i was
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talking about gtmo so when i see that
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i think i think get mo i want
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to get mo you could get mo see
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now we're iterating i love it if i
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if i didn't say that over messaging
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there's some feedback i i see that and
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i'm like i want to get mo i
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want to get more i want to get
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more exposure more patience more impact
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all that i'm glad you didn't see gitmo
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because that was afraid that people would
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see gitmo
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Hopefully we're long enough away from
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Guantanamo Bay.
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Yes.
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That did not ring a bell.
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I was kind of saying Gitmo, Git,
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but G-E-T, G-E-T, Git, Git,
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but I was saying Git, Gitmo.
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So seven days ago I launched this,
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and then I said Ignite Lab,
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that was what I was going to call
00:05:30.187 --> 00:05:31.588
this sort of consulting company,
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creative company,
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digital marketing agency.
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And then I said it for a week,
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and I was like, I don't like it.
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what do you do if you name your
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kid something?
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And then like a week later, you're like,
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this isn't, I don't,
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I'm not going to let you,
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they do what you did,
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which is like in the first week or
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two of a kid's life, it's rare,
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but it happens.
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Who's going to know?
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Who's going to know?
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The kid doesn't even know.
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So I decided to- And Ignite Lab doesn't
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even know because now it's Gitmo.
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It's Gitmo.
00:06:03.319 --> 00:06:05.139
So here's the logo-ing if you're watching
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my live stream, right?
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So it's like, you know, GTFO, right?
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We got a GTFO.
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Get the fun out of here.
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So get the message out.
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Because again, this was Sky.
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This is friend and confidant Sky Donovan
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and her husband.
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She's close enough to me where she's like,
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I'm like, this is what I'm doing, friends.
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and she's like i love it and i'm
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like what do you think of the name
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and she's like i don't like it so
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she's like close enough friend that she'd
00:06:30.196 --> 00:06:33.276
be like that thing you're doing it's not
00:06:33.336 --> 00:06:34.718
you and that was the reasoning she's like
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it's not you and then her husband is
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a writer and is very logical
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And you need people like me and Brian
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and your, her husband's name is Brian.
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You need us in your life.
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Cause you got me all over the place
00:06:45.786 --> 00:06:46.987
and you got Brian the whole time.
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Looks like he's not paying attention in
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the corner.
00:06:49.149 --> 00:06:50.870
And the whole time he's just like doing
00:06:51.211 --> 00:06:52.351
math or something in his head.
00:06:52.711 --> 00:06:53.173
And he's like,
00:06:53.233 --> 00:06:54.192
what was he trying to do?
00:06:54.293 --> 00:06:55.473
And Scott was like, tell Brian,
00:06:55.834 --> 00:06:56.875
he's trying to just help people like,
00:06:57.396 --> 00:06:58.677
you know, get the message out.
00:06:58.976 --> 00:07:00.158
I think she said something.
00:07:00.218 --> 00:07:01.478
He's like, so like get the message out,
00:07:01.499 --> 00:07:04.300
like GTFO, GTMO and boom, then it's born.
00:07:04.341 --> 00:07:04.620
And I'm like,
00:07:04.860 --> 00:07:05.721
that's what I'm trying to do.
00:07:05.982 --> 00:07:06.822
That's what I'm trying to do.
00:07:07.603 --> 00:07:08.803
ChatGPT didn't help me with this.
00:07:08.824 --> 00:07:09.865
They helped me with the graphic,
00:07:10.565 --> 00:07:11.747
which now I can spin it.
00:07:11.927 --> 00:07:12.327
I love it.
00:07:12.408 --> 00:07:12.869
I love it.
00:07:13.028 --> 00:07:16.411
The YouTube, the Spotify, the iTunes.
00:07:16.451 --> 00:07:17.814
So how are we going to get the
00:07:17.834 --> 00:07:18.213
message out?
00:07:18.434 --> 00:07:19.194
All the different ways.
00:07:19.995 --> 00:07:21.418
We can get them out all the ways
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because that's the idea.
00:07:23.059 --> 00:07:23.279
All right.
00:07:23.300 --> 00:07:24.540
So what were we talking about a second
00:07:24.560 --> 00:07:24.761
ago?
00:07:24.821 --> 00:07:27.463
We wanted to talk about, you said logos.
00:07:27.863 --> 00:07:29.786
So, oh, audit, audit.
00:07:29.865 --> 00:07:30.047
Okay.
00:07:31.107 --> 00:07:32.187
I don't know if you want to do
00:07:32.228 --> 00:07:34.088
it now or another time or if you
00:07:34.129 --> 00:07:37.571
need more time to look at my different
00:07:37.771 --> 00:07:38.411
posts or whatever.
00:07:38.771 --> 00:07:40.291
But let me talk about this first.
00:07:40.411 --> 00:07:41.492
There's a girl out there,
00:07:41.572 --> 00:07:42.752
and I freaking love this.
00:07:42.833 --> 00:07:43.853
This girl is so great.
00:07:44.213 --> 00:07:45.194
She's a graphic designer.
00:07:45.995 --> 00:07:47.276
Have you ever seen this Instagram of this
00:07:47.315 --> 00:07:47.536
girl?
00:07:47.555 --> 00:07:50.437
She's a graphic designer, and she wanted,
00:07:50.536 --> 00:07:50.757
I mean,
00:07:50.817 --> 00:07:52.098
I guess like the underlying backstory
00:07:52.177 --> 00:07:52.619
looked like.
00:07:53.158 --> 00:07:53.858
What up, Tony?
00:07:53.879 --> 00:07:55.920
She wanted to be like a graphic designer
00:07:55.939 --> 00:07:56.540
for the NFL.
00:07:57.521 --> 00:07:58.622
So I'm sure she did, like,
00:07:58.781 --> 00:08:00.863
sent the resume, sent her portfolio.
00:08:01.223 --> 00:08:02.745
And then she just started doing graphics
00:08:02.865 --> 00:08:04.947
of, like, videos like this of, like, her,
00:08:05.007 --> 00:08:05.187
like,
00:08:05.288 --> 00:08:09.591
at her pad of just reimagining every
00:08:09.610 --> 00:08:10.331
team's logo.
00:08:10.632 --> 00:08:11.333
Well, I would do this,
00:08:11.372 --> 00:08:12.473
and I would make this their alternate
00:08:12.494 --> 00:08:12.934
jersey.
00:08:13.235 --> 00:08:14.815
And they were cool videos because they
00:08:14.875 --> 00:08:15.315
moved.
00:08:15.415 --> 00:08:16.237
Like, they were fast.
00:08:16.257 --> 00:08:17.358
Like, you went from, like,
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old â we can't do the Browns because
00:08:19.459 --> 00:08:20.761
they don't have a logo.
00:08:20.901 --> 00:08:22.523
But, you know, the Giants logo.
00:08:22.603 --> 00:08:23.684
And then, boom, you have this new one,
00:08:23.704 --> 00:08:24.503
and you're like â
00:08:24.283 --> 00:08:24.624
Damn,
00:08:24.684 --> 00:08:26.204
and it is a cool thing to watch
00:08:26.244 --> 00:08:29.004
before transformation and after,
00:08:29.045 --> 00:08:30.805
especially because you know all these
00:08:30.846 --> 00:08:31.185
logos.
00:08:31.446 --> 00:08:32.666
Well, she â I believe the story.
00:08:32.706 --> 00:08:33.725
I'll have to look it up when you
00:08:33.745 --> 00:08:34.245
guys are talking.
00:08:34.586 --> 00:08:35.687
She got like some crazy job.
00:08:35.886 --> 00:08:36.506
Of course she did.
00:08:36.787 --> 00:08:37.767
She's really good at it,
00:08:38.147 --> 00:08:39.888
and she figured out content is king.
00:08:39.947 --> 00:08:40.567
Everybody knows that.
00:08:40.587 --> 00:08:41.248
That's the phrase.
00:08:41.508 --> 00:08:43.187
But distribution is the pope.
00:08:43.648 --> 00:08:46.028
So she made her static â
00:08:47.437 --> 00:08:49.759
dynamic like oh i can design logos but
00:08:49.779 --> 00:08:51.160
like she did it and she did in
00:08:51.201 --> 00:08:53.342
public the reason i'm saying this was
00:08:53.802 --> 00:08:55.404
david just brought up hey jimmy i know
00:08:55.424 --> 00:08:57.986
you're doing like sort of audits for
00:08:58.006 --> 00:08:59.528
people's media and it's a great way to
00:08:59.567 --> 00:09:01.269
drum up business right movement audits
00:09:01.309 --> 00:09:02.630
movement screens i'm willing to do that
00:09:03.971 --> 00:09:06.173
but my question is if there's a client
00:09:06.214 --> 00:09:07.835
out there i know the answer that tony's
00:09:07.855 --> 00:09:09.736
gonna give if there's a client out there
00:09:09.797 --> 00:09:11.258
that you want to work with or that's
00:09:11.278 --> 00:09:11.998
your moonshot
00:09:12.761 --> 00:09:14.403
Just do the audit, record it,
00:09:14.523 --> 00:09:15.364
and give it away live.
00:09:15.683 --> 00:09:18.465
I'm going to audit APTA Texas tomorrow.
00:09:18.804 --> 00:09:20.125
And not because I'm taking shots at Texas,
00:09:20.145 --> 00:09:20.647
just because I'm like,
00:09:20.886 --> 00:09:21.647
they're a big chapter.
00:09:21.687 --> 00:09:22.567
I'd love to work with them.
00:09:23.067 --> 00:09:24.067
And what better way of saying,
00:09:24.128 --> 00:09:25.609
I couldn't send my resume and send a
00:09:25.649 --> 00:09:26.950
pitch and DM all their people.
00:09:27.309 --> 00:09:28.671
Or I could just do the thing.
00:09:28.791 --> 00:09:29.812
Do I need their permission?
00:09:30.011 --> 00:09:30.672
And then I give it away.
00:09:30.932 --> 00:09:32.113
Take the information I give you.
00:09:32.192 --> 00:09:32.893
Here's my insights.
00:09:33.134 --> 00:09:33.793
Maybe it's garbage.
00:09:33.833 --> 00:09:34.855
I don't know.
00:09:35.674 --> 00:09:37.096
So that's my idea was just start doing
00:09:37.155 --> 00:09:37.495
audits,
00:09:37.755 --> 00:09:38.836
start doing the thing that I say I'm
00:09:38.876 --> 00:09:39.957
good at and just, all right,
00:09:39.977 --> 00:09:41.198
if I were you here from what,
00:09:41.438 --> 00:09:42.960
and the good thing about what I'm doing
00:09:43.039 --> 00:09:44.260
is it has to be,
00:09:44.480 --> 00:09:46.081
most of it has to be public facing
00:09:46.121 --> 00:09:46.461
anyway.
00:09:47.082 --> 00:09:49.703
There's a lot that chat APTA sessions and
00:09:49.744 --> 00:09:51.144
academies do in private, you know,
00:09:51.245 --> 00:09:53.386
email that's behind a paywall or a login
00:09:53.427 --> 00:09:53.626
wall,
00:09:54.147 --> 00:09:55.607
but a lot of it's private and that's
00:09:55.628 --> 00:09:56.489
how you get new members.
00:09:56.849 --> 00:09:58.330
And that's where most people live anyway.
00:09:58.811 --> 00:10:00.191
So all the information I really need,
00:10:00.211 --> 00:10:01.873
I don't need anything behind a paywall.
00:10:02.133 --> 00:10:03.214
It's all available to me.
00:10:03.693 --> 00:10:04.794
So I might start doing audits,
00:10:05.730 --> 00:10:08.792
Without permission, what would I call it?
00:10:09.552 --> 00:10:10.991
Unauthorized biography.
00:10:11.393 --> 00:10:13.793
Unauthorized communications audit.
00:10:13.893 --> 00:10:14.653
I'll come up with something better.
00:10:16.134 --> 00:10:17.994
Why do I?
00:10:18.153 --> 00:10:18.394
Oh, man.
00:10:18.714 --> 00:10:19.674
Now I can't hear Tony.
00:10:19.715 --> 00:10:20.215
I can't hear you.
00:10:20.855 --> 00:10:21.615
I lost him, too.
00:10:21.634 --> 00:10:23.375
He's standing, though.
00:10:23.395 --> 00:10:23.956
Wait, I got you.
00:10:24.056 --> 00:10:24.395
Hold on.
00:10:24.596 --> 00:10:25.936
He looks leaner than ever.
00:10:27.177 --> 00:10:27.476
I got you.
00:10:27.496 --> 00:10:29.376
Yeah, you look good, dude.
00:10:31.138 --> 00:10:32.258
It's just the angle of it.
00:10:33.445 --> 00:10:34.145
Yeah, you're cutting out.
00:10:34.946 --> 00:10:37.107
Unless you're messing with me.
00:10:37.707 --> 00:10:39.168
Remember the scene from Ocean's Eleven
00:10:39.349 --> 00:10:41.591
where Brad Pitt is talking to Matt Damon?
00:10:41.630 --> 00:10:42.711
By the way, some of my favorite movies.
00:10:43.371 --> 00:10:45.573
And he's giving Linus, Matt Damon,
00:10:45.594 --> 00:10:45.894
this pep.
00:10:45.933 --> 00:10:46.695
He's like, do this.
00:10:46.875 --> 00:10:47.414
Don't do this.
00:10:47.455 --> 00:10:48.936
Don't say five words when three will do.
00:10:49.216 --> 00:10:50.197
Don't put your hands here.
00:10:50.216 --> 00:10:51.658
Don't put your... And absolutely,
00:10:52.138 --> 00:10:53.178
definitely don't do.
00:10:53.219 --> 00:10:54.179
And someone's like, hey.
00:10:54.240 --> 00:10:54.799
And he's like, oh.
00:10:54.879 --> 00:10:55.480
And he just walks away.
00:10:55.500 --> 00:10:55.821
And he's like,
00:10:56.662 --> 00:10:57.682
what was the last thing that you were
00:10:57.701 --> 00:10:58.243
going to tell me?
00:10:58.322 --> 00:10:59.524
That's what I feel like Tony's doing to
00:10:59.583 --> 00:10:59.683
us.
00:10:59.724 --> 00:11:00.524
He's like, what I really...
00:11:03.461 --> 00:11:04.322
And then you'll be successful.
00:11:04.341 --> 00:11:05.543
It's like, wait a second, wait a second.
00:11:05.562 --> 00:11:06.102
What was the advice?
00:11:06.763 --> 00:11:06.923
Um,
00:11:07.102 --> 00:11:08.563
what are your thoughts of me just going
00:11:08.644 --> 00:11:10.323
rogue and auditing people and giving and
00:11:10.364 --> 00:11:11.065
giving away the thoughts?
00:11:11.225 --> 00:11:12.404
There's no one can stop me.
00:11:13.144 --> 00:11:15.166
It's, uh, I mean, it's,
00:11:15.466 --> 00:11:17.706
it's con it's a great content idea and
00:11:17.726 --> 00:11:19.888
it's also going to get your potential,
00:11:20.227 --> 00:11:20.807
like you're, you're,
00:11:21.008 --> 00:11:22.128
you're putting value out there.
00:11:22.548 --> 00:11:22.729
Right.
00:11:22.808 --> 00:11:24.229
And then more folks that, I mean,
00:11:24.269 --> 00:11:25.610
a bunch of these folks already know you,
00:11:25.649 --> 00:11:26.629
they've seen you or they,
00:11:26.830 --> 00:11:28.490
they definitely heard you, your voice.
00:11:29.230 --> 00:11:29.370
Um,
00:11:30.908 --> 00:11:32.989
that's it's no different than tony and i
00:11:33.028 --> 00:11:35.769
putting out patient facing videos and then
00:11:35.830 --> 00:11:37.990
other patients in the future see those
00:11:38.030 --> 00:11:39.192
videos and they're like oh that's kind of
00:11:39.211 --> 00:11:40.432
like me or i like the way that
00:11:40.451 --> 00:11:41.932
they're doing that or whatever and let me
00:11:42.413 --> 00:11:44.374
contact them for either a telehealth call
00:11:44.394 --> 00:11:46.774
or an in-person evaluation or whatever
00:11:46.815 --> 00:11:48.615
they have to offer so it makes a
00:11:48.635 --> 00:11:49.655
ton of sense for you to do it
00:11:49.875 --> 00:11:50.797
it is literally a
00:11:51.917 --> 00:11:54.738
content idea for you to actually put out
00:11:54.778 --> 00:11:56.479
content that's actually valuable,
00:11:56.499 --> 00:11:57.279
that's interesting,
00:11:57.879 --> 00:11:59.320
and then those decision,
00:11:59.441 --> 00:12:00.421
and other decision makers.
00:12:00.441 --> 00:12:01.461
Just like you said, someone,
00:12:01.741 --> 00:12:02.922
multiple people have watched this
00:12:02.981 --> 00:12:03.422
recently,
00:12:04.003 --> 00:12:05.783
and they contacted you when you last week
00:12:05.823 --> 00:12:07.024
had the idea about Ignite Lab,
00:12:07.043 --> 00:12:08.144
and they're like, oh, that's interesting,
00:12:08.205 --> 00:12:10.426
and it starts a conversation,
00:12:10.446 --> 00:12:12.086
and let's see if they're the right fit
00:12:12.105 --> 00:12:12.386
for you.
00:12:12.746 --> 00:12:14.126
It's crazy how many people actually listen
00:12:14.147 --> 00:12:14.408
to this.
00:12:14.467 --> 00:12:14.947
It's weird.
00:12:15.008 --> 00:12:15.768
You forget about it,
00:12:15.788 --> 00:12:17.229
because we had the conversation Thursday,
00:12:17.249 --> 00:12:18.188
and you're like, well, that's over,
00:12:18.408 --> 00:12:19.590
but that's not how the internet works.
00:12:19.850 --> 00:12:19.950
Tony,
00:12:19.970 --> 00:12:21.030
what do you think of my crazy idea?
00:12:21.051 --> 00:12:22.231
I'm just going to start auditing people
00:12:22.272 --> 00:12:24.232
and videoing it, my thoughts.
00:12:24.253 --> 00:12:25.052
It's just going to be me and the
00:12:25.072 --> 00:12:27.595
dry erase board and whatever.
00:12:27.674 --> 00:12:29.015
Yeah, I love it.
00:12:30.136 --> 00:12:30.976
Can you guys hear me?
00:12:31.498 --> 00:12:32.197
Yeah, you're good.
00:12:34.057 --> 00:12:35.119
I hear music, though.
00:12:35.379 --> 00:12:36.558
What's the music playing in the
00:12:36.599 --> 00:12:37.099
background?
00:12:37.359 --> 00:12:37.839
Oh, you do?
00:12:38.078 --> 00:12:40.379
I had music a while ago.
00:12:40.440 --> 00:12:41.139
I don't hear music.
00:12:41.159 --> 00:12:42.919
Is it gone now?
00:12:43.581 --> 00:12:45.201
Yeah, because when I was on my phone,
00:12:45.260 --> 00:12:45.880
I heard it, too.
00:12:46.701 --> 00:12:48.341
Yeah, I mean, true,
00:12:48.601 --> 00:12:52.062
tried and true strategy for doing it.
00:12:52.403 --> 00:12:53.182
Don't ask.
00:12:53.283 --> 00:12:55.023
Don't try to convince.
00:12:55.062 --> 00:12:56.004
Just start doing it.
00:12:56.604 --> 00:12:58.423
Let the value speak for itself,
00:12:58.484 --> 00:12:59.965
especially if you have the time.
00:13:00.044 --> 00:13:01.865
Right now, you have the time to
00:13:02.325 --> 00:13:03.385
Do something like that.
00:13:04.187 --> 00:13:05.388
Yeah.
00:13:05.427 --> 00:13:06.548
If it gets successful,
00:13:06.568 --> 00:13:07.970
you won't have that time.
00:13:08.009 --> 00:13:08.671
So go ahead.
00:13:09.191 --> 00:13:09.772
We, I mean,
00:13:09.792 --> 00:13:11.373
we even use a strategy like that in
00:13:11.413 --> 00:13:11.793
the clinic.
00:13:11.813 --> 00:13:12.934
A lot of times, you know,
00:13:13.034 --> 00:13:15.437
patients can come in, they can come back.
00:13:15.517 --> 00:13:15.777
Like,
00:13:16.197 --> 00:13:17.519
I don't care if I don't get paid,
00:13:17.558 --> 00:13:18.339
just come in here.
00:13:18.379 --> 00:13:19.440
Let's start doing stuff.
00:13:19.480 --> 00:13:20.581
Let's get you feeling better.
00:13:20.620 --> 00:13:22.423
Then we'll figure out the payment later.
00:13:23.182 --> 00:13:24.644
I can do that because I have the
00:13:24.684 --> 00:13:26.807
capacity for something like that.
00:13:26.866 --> 00:13:27.067
Yeah.
00:13:28.311 --> 00:13:30.013
There's always value to be had.
00:13:30.033 --> 00:13:31.553
There's always value to be had,
00:13:31.813 --> 00:13:34.655
whether it be monetary or referrals or
00:13:34.716 --> 00:13:37.038
something.
00:13:37.119 --> 00:13:37.479
Okay.
00:13:37.499 --> 00:13:38.139
So that's what I'm doing.
00:13:38.539 --> 00:13:40.000
I'm doing a quick communications audit.
00:13:40.061 --> 00:13:41.422
What I'm doing is I just set up,
00:13:41.461 --> 00:13:41.702
I mean,
00:13:41.783 --> 00:13:44.725
I'll give away the formula for free.
00:13:44.804 --> 00:13:46.647
Talk to chat GPT for about a half
00:13:46.667 --> 00:13:46.866
hour.
00:13:46.927 --> 00:13:48.587
I was like, what's going to be actionable?
00:13:48.769 --> 00:13:50.049
What's going to be digestible?
00:13:50.169 --> 00:13:51.230
What's going to be useful?
00:13:51.370 --> 00:13:52.631
Even if the person takes it and does
00:13:52.652 --> 00:13:54.553
it without me, that that's the kicker.
00:13:55.505 --> 00:13:56.506
they can do it without me.
00:13:57.086 --> 00:13:58.048
If they haven't done it already,
00:13:58.067 --> 00:13:59.128
they're not going to.
00:13:59.168 --> 00:14:00.249
That's the magic, people.
00:14:00.609 --> 00:14:02.510
We could do this and figure out a
00:14:02.551 --> 00:14:03.270
plan of care,
00:14:03.671 --> 00:14:04.511
but I'm always gonna be like,
00:14:04.532 --> 00:14:05.272
am I doing it right?
00:14:05.371 --> 00:14:06.072
Should I be doing this?
00:14:06.092 --> 00:14:06.812
Well, I'm different,
00:14:06.852 --> 00:14:08.033
but I don't even know how to explain
00:14:08.114 --> 00:14:08.575
it, right?
00:14:09.054 --> 00:14:10.655
So it's like, I see these things,
00:14:10.755 --> 00:14:11.736
you guys see these things,
00:14:11.777 --> 00:14:13.658
but people who don't make content and do
00:14:13.677 --> 00:14:14.958
these things don't see these things.
00:14:18.102 --> 00:14:19.583
My buddy loves lawn care.
00:14:19.844 --> 00:14:20.345
I love you.
00:14:20.585 --> 00:14:21.225
He's great.
00:14:22.027 --> 00:14:22.888
I could care less.
00:14:23.207 --> 00:14:24.089
I got a ride on mower.
00:14:24.288 --> 00:14:25.090
I'll do it when I have to.
00:14:25.110 --> 00:14:25.389
But he's like,
00:14:25.610 --> 00:14:26.331
do you want to know how to put
00:14:26.350 --> 00:14:27.493
the lines in your lawn?
00:14:27.812 --> 00:14:29.234
And I'm like, does it take long?
00:14:29.254 --> 00:14:30.075
And he's like, kinda.
00:14:30.134 --> 00:14:32.096
And I was like, then no, I don't,
00:14:32.557 --> 00:14:34.159
I don't want to do that.
00:14:34.259 --> 00:14:36.081
But I love the fact that he does.
00:14:36.761 --> 00:14:37.322
So yeah,
00:14:37.503 --> 00:14:38.342
This is what, again,
00:14:38.403 --> 00:14:39.563
I think I told this last week,
00:14:39.823 --> 00:14:41.244
what inspired me to eventually,
00:14:41.424 --> 00:14:42.784
sometimes it's the four hundredth time
00:14:42.804 --> 00:14:43.684
someone has to tell you this.
00:14:43.705 --> 00:14:44.966
You guys have been telling me this for
00:14:44.985 --> 00:14:45.385
a million years.
00:14:45.605 --> 00:14:46.927
I watched someone mow my neighbor's lawn
00:14:46.947 --> 00:14:47.246
and I'm like,
00:14:47.287 --> 00:14:48.226
I know he has a lawnmower.
00:14:48.506 --> 00:14:49.727
Why is he paying someone to do it?
00:14:49.967 --> 00:14:51.067
He's not paying someone to do it.
00:14:51.288 --> 00:14:52.708
He's paying someone so he doesn't have to
00:14:52.749 --> 00:14:52.989
do it.
00:14:53.308 --> 00:14:54.129
That's what I'm doing now.
00:14:54.188 --> 00:14:55.850
What I'm doing is not painting the ceiling
00:14:55.870 --> 00:14:56.850
of the Sistine Chapel.
00:14:56.970 --> 00:14:58.110
I'm not painting the Mona Lisa.
00:14:58.370 --> 00:15:01.851
I'm getting stuff done and I am getting
00:15:02.072 --> 00:15:02.452
the,
00:15:02.873 --> 00:15:04.173
I'm trying to stretch until I get the
00:15:04.192 --> 00:15:05.734
logo, getting the message out.
00:15:06.313 --> 00:15:06.874
Get Moe.
00:15:07.235 --> 00:15:09.316
Get Moe.
00:15:09.355 --> 00:15:12.798
Your jingle should be me saying, get Moe.
00:15:12.878 --> 00:15:13.239
Yeah.
00:15:14.099 --> 00:15:15.600
Like EA Sports, but shorter.
00:15:18.302 --> 00:15:18.961
Get Moe.
00:15:19.022 --> 00:15:20.263
I like it.
00:15:20.302 --> 00:15:21.443
How much do you want, Moe?
00:15:23.259 --> 00:15:23.961
Got to go to Moe's.
00:15:24.000 --> 00:15:24.721
We could steal that.
00:15:25.863 --> 00:15:26.182
All right.
00:15:26.202 --> 00:15:26.864
Got to go to Moe's.
00:15:27.063 --> 00:15:28.265
So what were we sharing?
00:15:28.745 --> 00:15:30.227
What did I download?
00:15:30.307 --> 00:15:30.528
Okay.
00:15:30.587 --> 00:15:31.609
So I had a LinkedIn post.
00:15:31.629 --> 00:15:32.850
We'll do this first just because it's top
00:15:32.870 --> 00:15:33.110
of mind.
00:15:33.150 --> 00:15:33.731
No other reason.
00:15:34.773 --> 00:15:36.455
I have a Peloton bike.
00:15:36.595 --> 00:15:38.116
I bought that when everybody else in the
00:15:38.136 --> 00:15:39.477
world was buying that during COVID.
00:15:39.798 --> 00:15:40.720
I still ride it though.
00:15:40.840 --> 00:15:41.740
I knew I was going to ride it.
00:15:41.760 --> 00:15:42.542
So I knew it wasn't going to be
00:15:42.562 --> 00:15:43.121
a clothes hanger.
00:15:43.903 --> 00:15:46.283
And then I love Facebook Marketplace.
00:15:46.582 --> 00:15:47.384
It's a sport.
00:15:47.524 --> 00:15:48.484
I treat it like a sport.
00:15:48.744 --> 00:15:50.104
You can find anything there.
00:15:50.163 --> 00:15:51.443
Or it's just fun to see what's there.
00:15:52.124 --> 00:15:53.804
And anyway, so I have Peloton Tread.
00:15:54.065 --> 00:15:55.684
Would not pay full price for a Peloton
00:15:55.705 --> 00:15:55.904
Tread.
00:15:55.965 --> 00:15:56.804
That's insane.
00:15:56.945 --> 00:15:57.904
They're like four grand.
00:15:58.184 --> 00:15:58.706
Not happening.
00:15:58.926 --> 00:16:00.605
But anyway, I use them frequently now.
00:16:01.225 --> 00:16:03.086
And badges.
00:16:03.546 --> 00:16:04.907
We've talked about badges before.
00:16:05.167 --> 00:16:07.106
Here's some of Jimmy's badges.
00:16:07.846 --> 00:16:09.006
And there, nope, that's not a badge.
00:16:09.267 --> 00:16:10.388
Here's some of Jimmy's badges.
00:16:10.408 --> 00:16:12.148
You get badges for doing events.
00:16:13.211 --> 00:16:14.631
I'll upload it in a second,
00:16:14.652 --> 00:16:17.254
but you get badges for hitting milestones
00:16:17.294 --> 00:16:21.298
for certain number of rides or runs or,
00:16:21.697 --> 00:16:21.878
you know,
00:16:21.957 --> 00:16:23.919
different exercise combinations and things
00:16:23.940 --> 00:16:24.279
like that.
00:16:24.721 --> 00:16:29.904
It's a blatant shot at making sure I
00:16:29.924 --> 00:16:30.846
keep doing the thing,
00:16:31.025 --> 00:16:32.287
because if I stop doing the thing,
00:16:32.307 --> 00:16:34.109
my guess is, oh, look at that.
00:16:34.129 --> 00:16:35.289
There's my rides I've done.
00:16:35.450 --> 00:16:37.130
I'm at somewhere above seven hundred
00:16:37.150 --> 00:16:37.471
rides.
00:16:38.409 --> 00:16:39.250
So I'll talk about a few things.
00:16:39.311 --> 00:16:39.711
Number one,
00:16:40.091 --> 00:16:41.873
when I signed up for my bike,
00:16:41.972 --> 00:16:42.933
I don't remember doing this,
00:16:42.953 --> 00:16:44.195
but I must have told them my t-shirt
00:16:44.235 --> 00:16:46.096
size and they have my address because it's
00:16:46.115 --> 00:16:46.817
a billing address.
00:16:47.116 --> 00:16:48.477
And when I hit one hundred rides,
00:16:48.778 --> 00:16:50.220
I got a dope t-shirt that I still
00:16:50.240 --> 00:16:50.340
have.
00:16:51.000 --> 00:16:54.583
That's the it's not the digital badges,
00:16:54.604 --> 00:16:55.043
guys.
00:16:55.083 --> 00:16:57.405
That is the genius part where it's
00:16:57.666 --> 00:16:59.548
connected to a physical thing in your
00:16:59.587 --> 00:17:00.327
physical world.
00:17:00.347 --> 00:17:01.028
That's the genius.
00:17:01.129 --> 00:17:01.650
So I agree.
00:17:01.691 --> 00:17:02.673
So the century club,
00:17:02.793 --> 00:17:05.380
I was shocked because now I'm like a
00:17:05.420 --> 00:17:06.242
hundred was cool.
00:17:06.442 --> 00:17:07.967
I've been paying forty bucks a month.
00:17:08.007 --> 00:17:08.588
I think it is.
00:17:09.548 --> 00:17:10.729
Since twenty twenty.
00:17:10.749 --> 00:17:11.529
So for five years,
00:17:11.549 --> 00:17:13.311
so many math that chat is down.
00:17:13.352 --> 00:17:14.472
So I can't even do math anymore.
00:17:14.972 --> 00:17:18.977
But I was surprised at five hundred or
00:17:19.037 --> 00:17:20.298
maybe seven, maybe a thousand.
00:17:20.317 --> 00:17:20.939
I'll get something.
00:17:20.959 --> 00:17:21.759
But that's a lot.
00:17:22.740 --> 00:17:23.781
The digital badges.
00:17:24.001 --> 00:17:24.982
I, I,
00:17:25.002 --> 00:17:27.065
I don't think I would share these.
00:17:27.184 --> 00:17:28.526
Some people do, though.
00:17:28.625 --> 00:17:30.548
Some people in a tribe do.
00:17:30.607 --> 00:17:32.289
And they share these and they need help.
00:17:32.910 --> 00:17:33.769
And they need help.
00:17:33.849 --> 00:17:35.550
But I think it's not the badge that
00:17:35.590 --> 00:17:36.451
I like so much.
00:17:36.711 --> 00:17:39.393
I think it's tracking of results.
00:17:39.472 --> 00:17:41.693
Like if you had asked me yesterday how
00:17:41.733 --> 00:17:43.095
many rides I did, I would be like,
00:17:43.295 --> 00:17:46.036
I don't know, four hundred, nine hundred.
00:17:46.096 --> 00:17:46.977
I have no idea,
00:17:47.257 --> 00:17:48.076
but it's going to keep track.
00:17:48.116 --> 00:17:49.218
It's going to show me how many rides,
00:17:49.238 --> 00:17:50.278
how many runs, how many lifts,
00:17:50.577 --> 00:17:51.499
all those different things.
00:17:52.259 --> 00:17:53.539
And we're big, dumb animals.
00:17:53.859 --> 00:17:54.660
And oh, look at that.
00:17:54.759 --> 00:17:58.181
Someone just gave me a notification on
00:17:58.201 --> 00:17:58.621
LinkedIn.
00:17:59.102 --> 00:18:00.521
Is that for me or is that generic?
00:18:00.902 --> 00:18:02.262
But someone sent me a DM.
00:18:02.603 --> 00:18:03.803
That has to be for me.
00:18:03.843 --> 00:18:06.463
That's like ultimate brain crack.
00:18:07.065 --> 00:18:08.005
So I don't know.
00:18:08.384 --> 00:18:10.205
Badges were brought up a long time ago.
00:18:10.365 --> 00:18:10.945
We chased them.
00:18:10.965 --> 00:18:12.287
We put them on the wall in frames
00:18:12.326 --> 00:18:13.887
that they say â
00:18:13.586 --> 00:18:16.567
degree or you know doctorate or masters we
00:18:16.587 --> 00:18:20.048
do those are badges too um but i've
00:18:20.148 --> 00:18:21.808
never seen it in rehab i'm not saying
00:18:21.828 --> 00:18:24.569
it's not done in an emr feels like
00:18:24.630 --> 00:18:26.410
it'd be the layup place to do it
00:18:26.430 --> 00:18:27.851
because that's where all the it's the big
00:18:27.891 --> 00:18:29.691
black hole so i threw this post out
00:18:29.711 --> 00:18:31.050
there what are your thoughts dave doesn't
00:18:31.090 --> 00:18:33.251
want badges he wants physical things i
00:18:33.332 --> 00:18:35.532
don't disagree with you or i want to
00:18:35.553 --> 00:18:37.173
hear tony but i have more go ahead
00:18:37.770 --> 00:18:39.172
Yeah, when I saw that,
00:18:39.231 --> 00:18:41.472
I started asking questions about EMRs.
00:18:41.952 --> 00:18:45.154
I mean, we know the science of motivation.
00:18:45.234 --> 00:18:47.997
We know the science of protecting the
00:18:48.037 --> 00:18:49.416
street, keep it going.
00:18:49.477 --> 00:18:53.058
Like for me, since January one,
00:18:53.098 --> 00:18:54.079
twenty twenty five,
00:18:54.259 --> 00:18:57.161
I have not missed a single week of
00:18:57.342 --> 00:19:00.803
exceeding the requirements for my Facebook
00:19:00.843 --> 00:19:02.003
posts, you know,
00:19:02.243 --> 00:19:04.224
and some weeks it's like thirty or forty
00:19:04.265 --> 00:19:05.486
posts in a week.
00:19:05.905 --> 00:19:09.007
to get the badge to complete the the
00:19:09.067 --> 00:19:11.228
assignment and i've done it every single
00:19:11.268 --> 00:19:14.348
week there's no chance i'm gonna stop and
00:19:14.469 --> 00:19:16.669
lose my streak of that it is just
00:19:16.729 --> 00:19:19.210
it's such an effective strategy whether it
00:19:19.230 --> 00:19:23.691
be something virtual something physical um
00:19:23.791 --> 00:19:26.071
it's across all settings like everything
00:19:26.112 --> 00:19:28.673
we do we we need that motivation to
00:19:28.732 --> 00:19:31.653
keep us going what do you think dave
00:19:33.255 --> 00:19:34.095
So on the Apple Watch,
00:19:34.115 --> 00:19:36.436
there's these random badges when I do
00:19:36.517 --> 00:19:36.977
workouts.
00:19:37.017 --> 00:19:39.819
And if I'm walking fast or if I'm
00:19:39.859 --> 00:19:40.359
jogging,
00:19:40.640 --> 00:19:42.261
my Apple Watch will automatically say,
00:19:42.422 --> 00:19:44.502
hey, are you jogging right now?
00:19:44.542 --> 00:19:45.663
Do you want to record this jog?
00:19:45.683 --> 00:19:46.964
And I'm like, I guess.
00:19:47.445 --> 00:19:49.826
I'm recording it on my Nike Plus app
00:19:49.866 --> 00:19:50.228
or whatever.
00:19:50.288 --> 00:19:52.609
But I guess I will secondarily record it
00:19:52.630 --> 00:19:54.250
through my Apple Watch and never look at
00:19:54.290 --> 00:19:54.830
it ever again.
00:19:55.251 --> 00:19:56.553
So OK, well, let's record.
00:19:56.633 --> 00:19:58.034
And then Apple Watch or whatever
00:19:58.374 --> 00:20:00.174
ecosystem, iOS,
00:20:01.201 --> 00:20:02.240
sends me these little badges.
00:20:02.280 --> 00:20:03.102
And if you put a gun to my
00:20:03.142 --> 00:20:03.342
head,
00:20:03.801 --> 00:20:05.063
I literally don't know what any of the
00:20:05.083 --> 00:20:06.623
badges, what are their names?
00:20:06.682 --> 00:20:08.023
There's like different colors and stuff.
00:20:08.064 --> 00:20:09.044
And that for me,
00:20:09.624 --> 00:20:10.984
that does not keep me going, right?
00:20:11.005 --> 00:20:11.904
So maybe I'm different.
00:20:11.924 --> 00:20:12.885
Maybe I'm a different consumer.
00:20:12.925 --> 00:20:14.465
I have a different motivator.
00:20:14.586 --> 00:20:15.527
Tony mentioned motivation.
00:20:16.718 --> 00:20:18.679
The same type of thing with the digital
00:20:18.739 --> 00:20:20.079
badges that you're displaying, Jimmy.
00:20:20.380 --> 00:20:22.280
That will maybe help some people,
00:20:23.040 --> 00:20:25.902
but it's the recognition.
00:20:26.383 --> 00:20:28.804
It's when you're in a Peloton class and
00:20:28.824 --> 00:20:31.005
the instructor is shouting you out
00:20:31.065 --> 00:20:33.086
verbally that's not automated,
00:20:33.425 --> 00:20:34.967
and they're shouting out, you know, hey,
00:20:35.067 --> 00:20:39.449
at PT Pincast, PT Pincast, oh,
00:20:39.469 --> 00:20:41.309
James McKay, PT Pincast,
00:20:41.329 --> 00:20:42.369
whatever that means,
00:20:42.529 --> 00:20:44.510
congratulations on your five hundredth
00:20:44.570 --> 00:20:45.571
ride or whatever, right?
00:20:46.172 --> 00:20:49.895
that the the recognition is kind of like
00:20:49.915 --> 00:20:52.919
the holy grail of business to to light
00:20:52.959 --> 00:20:55.582
a fire or to continue the fire of
00:20:55.622 --> 00:20:57.884
that user of that customer patient client
00:20:57.903 --> 00:21:03.049
whatever yeah ben ben's comment ben says
00:21:03.069 --> 00:21:04.632
uh his watch says do you want me
00:21:04.652 --> 00:21:06.574
to call nine one one someone must be
00:21:06.594 --> 00:21:08.455
chasing you he's so fast
00:21:10.454 --> 00:21:13.195
But to Dave's point, I bet Dave,
00:21:13.336 --> 00:21:15.715
you just get, even if it's not noticeable,
00:21:16.176 --> 00:21:18.396
you get a little dopamine hit when you
00:21:18.477 --> 00:21:20.857
do get some sort of notification.
00:21:21.377 --> 00:21:22.978
Like I know Jimmy has shared it.
00:21:23.117 --> 00:21:23.657
I've shared it.
00:21:23.718 --> 00:21:26.459
VidIQ, when you pass so many, you know,
00:21:26.479 --> 00:21:28.378
a hundred thousand, twenty five thousand,
00:21:28.398 --> 00:21:29.019
a million.
00:21:29.420 --> 00:21:30.759
Jimmy posts them on LinkedIn.
00:21:31.119 --> 00:21:32.140
You share it.
00:21:32.279 --> 00:21:33.580
It's like one of those things.
00:21:33.661 --> 00:21:35.780
And even at the lowest level,
00:21:36.240 --> 00:21:38.382
I know that there is a little dopamine
00:21:38.422 --> 00:21:39.422
hit that happens.
00:21:39.914 --> 00:21:40.454
When you're like,
00:21:40.875 --> 00:21:43.676
I did this and most other people haven't
00:21:43.717 --> 00:21:44.178
done that.
00:21:44.817 --> 00:21:46.358
I got up at six a.m.
00:21:46.398 --> 00:21:48.500
and most people are in bed until eight.
00:21:48.539 --> 00:21:49.941
You know, like whatever it is,
00:21:50.121 --> 00:21:51.962
any of those little recognitions,
00:21:52.982 --> 00:21:55.224
I guarantee there's physiology happening
00:21:55.244 --> 00:21:57.526
in the brain that's making you more
00:21:57.586 --> 00:21:59.807
receptive to whatever that company then
00:21:59.906 --> 00:22:01.709
wants to sell you next or deliver or
00:22:01.749 --> 00:22:02.088
whatever.
00:22:02.881 --> 00:22:03.942
Yeah, I did.
00:22:04.762 --> 00:22:05.784
Shoot, what was I just going to say?
00:22:05.923 --> 00:22:07.605
Oh, I mean, just the rings,
00:22:07.665 --> 00:22:09.567
like a visual representation of how much
00:22:09.708 --> 00:22:12.351
I've moved, exercised, and stood.
00:22:13.131 --> 00:22:13.731
And it does.
00:22:13.771 --> 00:22:14.673
It makes me go, oh,
00:22:14.692 --> 00:22:15.993
I'm kind of a pile of poo today,
00:22:16.034 --> 00:22:16.255
man.
00:22:16.275 --> 00:22:17.355
Like, you're a little lazy.
00:22:17.375 --> 00:22:18.396
Maybe you want to...
00:22:18.836 --> 00:22:20.519
see what the sky looks like today, bro.
00:22:20.538 --> 00:22:21.298
Like go outside.
00:22:21.980 --> 00:22:24.321
Um, so I think it does something.
00:22:24.741 --> 00:22:25.883
Ben wants to know if we ever, who,
00:22:25.942 --> 00:22:27.284
I don't know who he's asking me,
00:22:27.424 --> 00:22:28.144
who you guys wear.
00:22:28.204 --> 00:22:28.305
Sure.
00:22:28.325 --> 00:22:29.306
This is kind of a big deal on
00:22:29.326 --> 00:22:29.826
the internet.
00:22:29.926 --> 00:22:30.867
No, but I would wear that shirt.
00:22:31.087 --> 00:22:33.048
Um, uh,
00:22:33.068 --> 00:22:35.191
so the badges for me felt like this.
00:22:35.392 --> 00:22:37.252
I'm looking up some badges that I had
00:22:37.633 --> 00:22:39.075
that I created before.
00:22:39.154 --> 00:22:39.954
Oh, this was what it was.
00:22:40.215 --> 00:22:41.757
This was when I had a Shopify store
00:22:41.777 --> 00:22:43.739
and I was doing like funny things.
00:22:43.818 --> 00:22:43.878
Um,
00:22:44.118 --> 00:22:44.659
And I was like,
00:22:44.980 --> 00:22:46.460
what would the merit badges be if you
00:22:46.500 --> 00:22:48.761
were in PT school but make them funny?
00:22:49.061 --> 00:22:52.663
So this one is failed practical and
00:22:52.723 --> 00:22:53.544
survived.
00:22:54.184 --> 00:22:56.746
This one is got shocked during modalities.
00:22:56.865 --> 00:22:57.946
And if you look close,
00:22:57.967 --> 00:22:59.167
they look like they're stitched,
00:22:59.327 --> 00:23:00.228
like in graphics.
00:23:02.009 --> 00:23:04.250
Asked the most questions during lecture.
00:23:04.310 --> 00:23:05.912
There was always that person who would not
00:23:05.951 --> 00:23:06.551
put their â
00:23:07.199 --> 00:23:09.681
hand down just like stop tested the wrong
00:23:09.760 --> 00:23:11.781
side who hasn't earned this merit badge
00:23:12.221 --> 00:23:14.364
right treated the wrong side treated the
00:23:14.384 --> 00:23:16.664
wrong side vomited three plus times during
00:23:16.704 --> 00:23:19.067
cadaver lab whoops you were in that merit
00:23:19.086 --> 00:23:21.769
badge uh and then i tried my graphic
00:23:21.788 --> 00:23:23.130
designer at the time tried to get cutesy
00:23:23.190 --> 00:23:25.230
listened to every episode of the pt
00:23:25.270 --> 00:23:29.213
pinecast or this is the last one passed
00:23:29.294 --> 00:23:31.775
out during surgery observation like these
00:23:31.795 --> 00:23:33.195
are great like you buy one for did
00:23:33.215 --> 00:23:34.136
you really pass out
00:23:34.807 --> 00:23:36.769
I was in the OR.
00:23:37.308 --> 00:23:38.069
It was actually,
00:23:38.170 --> 00:23:39.570
she wasn't my wife at the time.
00:23:39.651 --> 00:23:41.432
It was my wife's knee scope.
00:23:42.053 --> 00:23:43.933
They puncture for the first,
00:23:44.034 --> 00:23:45.536
like where the camera is going to go.
00:23:45.615 --> 00:23:47.897
I see this line of blood flowing down.
00:23:48.798 --> 00:23:50.440
I had to like put the head between
00:23:50.460 --> 00:23:50.980
the knees.
00:23:51.059 --> 00:23:52.942
I turned bright, like white.
00:23:53.501 --> 00:23:54.282
It was horrible.
00:23:54.482 --> 00:23:56.825
I didn't totally go down, but yeah, blood,
00:23:57.305 --> 00:23:58.066
which is weird.
00:23:58.125 --> 00:24:01.147
Blood on multiple occasions has almost
00:24:01.528 --> 00:24:02.169
taken me out.
00:24:03.279 --> 00:24:06.221
The cadaver never bothered me until they
00:24:06.261 --> 00:24:07.583
wanted to slice the penis in half.
00:24:07.623 --> 00:24:08.144
Once we hit that,
00:24:10.105 --> 00:24:10.945
I had to step out.
00:24:10.986 --> 00:24:13.507
Like I could not handle that.
00:24:13.647 --> 00:24:15.169
I did not see that on the video
00:24:15.189 --> 00:24:16.148
card for today's episode.
00:24:16.328 --> 00:24:18.570
Well, you know, I was in South Florida.
00:24:18.611 --> 00:24:19.971
There are a lot of angry women down
00:24:20.011 --> 00:24:21.353
there, man.
00:24:21.893 --> 00:24:24.075
They were slicing penises in half and I
00:24:24.115 --> 00:24:26.557
had to step out to like collect myself.
00:24:27.838 --> 00:24:30.703
We just earned on iTunes.
00:24:31.345 --> 00:24:34.170
Nate, if you remix this to my episode,
00:24:34.431 --> 00:24:37.355
my show, Nate, please cut that part out.
00:24:37.395 --> 00:24:38.637
Cut that part out?
00:24:38.678 --> 00:24:39.960
We don't want to cut parts out, bro.
00:24:42.115 --> 00:24:42.336
Hold on.
00:24:42.415 --> 00:24:43.277
Ben's got a paragraph.
00:24:43.856 --> 00:24:45.637
Yeah, Strava is a good example.
00:24:45.758 --> 00:24:46.938
Let's get off the penis talk.
00:24:47.598 --> 00:24:48.999
Strava and a lot of biking apps are
00:24:49.019 --> 00:24:50.380
really good about giving you feedback and
00:24:50.420 --> 00:24:50.799
ranking.
00:24:51.641 --> 00:24:52.661
When I ride Peloton,
00:24:52.961 --> 00:24:54.402
I do the thing where I want to
00:24:54.422 --> 00:24:56.663
know who's here now because you can look
00:24:56.682 --> 00:24:57.884
at everybody historically.
00:24:57.923 --> 00:24:58.104
Like,
00:24:58.344 --> 00:24:59.644
twenty five thousand people have taken
00:24:59.663 --> 00:25:00.065
this ride.
00:25:00.384 --> 00:25:01.404
I want to see who I'm riding with
00:25:01.525 --> 00:25:03.786
now because I'm stupid.
00:25:04.166 --> 00:25:05.227
And even though I'm supposed to say in
00:25:05.386 --> 00:25:05.946
zone two,
00:25:07.067 --> 00:25:09.989
There's that guy who's the same age as
00:25:10.028 --> 00:25:11.449
me, because you can see the age brackets,
00:25:11.729 --> 00:25:14.509
and he's four kilojoules ahead of me,
00:25:14.608 --> 00:25:15.950
and I'm like, not for long, brother.
00:25:16.509 --> 00:25:17.950
And so I blow up my entire workout
00:25:17.990 --> 00:25:21.730
to beat some guy that probably does not
00:25:21.770 --> 00:25:22.391
know or care.
00:25:24.371 --> 00:25:25.671
Showing the patient progress to goals and
00:25:25.711 --> 00:25:27.352
streaks in comparison to others can likely
00:25:27.392 --> 00:25:28.652
help reinforce healthy behaviors,
00:25:28.692 --> 00:25:29.612
creating a group around them.
00:25:30.031 --> 00:25:30.811
Yeah, I don't disagree.
00:25:31.652 --> 00:25:33.512
I'm shocked that an EMR hasn't done this.
00:25:33.653 --> 00:25:34.292
This feels...
00:25:35.506 --> 00:25:38.669
cute but powerful and it feels like simple
00:25:39.169 --> 00:25:40.851
even if it was like every time you
00:25:40.911 --> 00:25:43.873
logged in if you were a pt and
00:25:43.913 --> 00:25:45.334
like tony was my patient i'd be like
00:25:45.654 --> 00:25:47.336
hey do you realize you've done four if
00:25:47.375 --> 00:25:48.817
you've done what you've told me you've
00:25:48.856 --> 00:25:51.378
done five hundred squats and you're like
00:25:51.500 --> 00:25:54.781
what it's like dude dude the first twenty
00:25:54.902 --> 00:25:56.584
are horrible and you're like cool twenty
00:25:56.604 --> 00:25:58.325
bro but when you're when you start to
00:25:58.444 --> 00:26:00.867
pile it on you're like huh
00:26:01.468 --> 00:26:03.929
You know, seven hundred whatever rides.
00:26:03.989 --> 00:26:04.710
How come I keep showing?
00:26:04.769 --> 00:26:05.369
Yeah.
00:26:05.410 --> 00:26:05.589
Yes.
00:26:05.650 --> 00:26:05.849
Wow.
00:26:05.910 --> 00:26:06.770
Seven hundred rides.
00:26:07.171 --> 00:26:07.570
And I'm like,
00:26:07.871 --> 00:26:08.932
I don't want to do the math because
00:26:08.951 --> 00:26:10.031
I've had the bike for a couple of
00:26:10.051 --> 00:26:10.231
years.
00:26:10.251 --> 00:26:11.192
I'm like, I don't know.
00:26:11.532 --> 00:26:13.594
Is that a lot like or or is
00:26:13.634 --> 00:26:14.674
it motivational the other way?
00:26:14.714 --> 00:26:15.734
Like, hey, that's greater.
00:26:16.035 --> 00:26:17.375
Hey, you've had the bike for five years.
00:26:17.435 --> 00:26:19.076
Seven hundred is not that much lard ass.
00:26:19.096 --> 00:26:20.237
Why don't you start pedaling more?
00:26:21.758 --> 00:26:23.098
But I guess you decide.
00:26:23.239 --> 00:26:23.539
I don't know.
00:26:24.680 --> 00:26:27.702
If one of our biggest things is,
00:26:28.242 --> 00:26:29.565
and I hate using the term too because
00:26:29.585 --> 00:26:30.464
I've heard enough people talk about
00:26:30.505 --> 00:26:31.346
patient compliance,
00:26:31.766 --> 00:26:33.208
but our goal is behavior change.
00:26:33.228 --> 00:26:34.449
That's really what this is.
00:26:34.848 --> 00:26:36.911
Why wouldn't we be taking and using all
00:26:36.951 --> 00:26:38.152
the tools at our disposal?
00:26:38.352 --> 00:26:39.413
This feels like a layup.
00:26:40.474 --> 00:26:42.096
So I think what it is,
00:26:42.477 --> 00:26:44.699
you've got EMRs that kind of run the
00:26:44.719 --> 00:26:44.979
show.
00:26:45.720 --> 00:26:47.942
And they've been so focused on,
00:26:48.342 --> 00:26:50.044
and I think they've done a good job
00:26:50.683 --> 00:26:52.625
on backend operations,
00:26:52.865 --> 00:26:55.008
billing and collections and invoicing.
00:26:55.669 --> 00:26:56.548
Yeah, so like...
00:26:57.731 --> 00:26:58.173
I still,
00:26:58.593 --> 00:27:00.734
I put that post up about what EMR
00:27:00.755 --> 00:27:02.696
allows me to take a before and after
00:27:02.737 --> 00:27:05.259
picture and import it into the system and
00:27:05.278 --> 00:27:08.080
bringing out onto an evaluation report,
00:27:08.121 --> 00:27:09.321
progress report, whatever.
00:27:09.843 --> 00:27:10.103
You know,
00:27:10.123 --> 00:27:12.565
the closest thing I got was JNAP allows
00:27:12.924 --> 00:27:14.787
somebody to take a picture of the patient,
00:27:15.247 --> 00:27:17.749
which is helpful because you don't realize
00:27:17.829 --> 00:27:19.151
I've got a small practice.
00:27:19.211 --> 00:27:20.872
We probably don't have, I don't know,
00:27:20.912 --> 00:27:23.013
twenty or thirty active patients at any
00:27:23.034 --> 00:27:25.215
given time, maybe a little bit more.
00:27:25.979 --> 00:27:27.401
I still have to go in,
00:27:27.901 --> 00:27:30.063
open the EMR, go to documents,
00:27:30.124 --> 00:27:32.665
find the patient's driver's license to see
00:27:33.166 --> 00:27:34.167
who is this person.
00:27:34.188 --> 00:27:36.450
Like I forgot who this person was by
00:27:36.529 --> 00:27:36.851
name.
00:27:37.391 --> 00:27:39.032
I have to see their picture and I
00:27:39.053 --> 00:27:41.234
have to go three clicks deep before I
00:27:41.256 --> 00:27:42.457
get to the driver's license.
00:27:42.876 --> 00:27:44.317
So it's one of those things where it's
00:27:44.337 --> 00:27:46.138
like every fitness center,
00:27:46.179 --> 00:27:47.778
if I go to Planet Fitness for ten
00:27:47.799 --> 00:27:50.260
bucks, they probably have my photo there.
00:27:50.840 --> 00:27:52.362
Like these are the little things.
00:27:52.382 --> 00:27:54.143
So EMRs are focused on something
00:27:54.202 --> 00:27:54.663
different.
00:27:54.682 --> 00:27:55.202
Yeah.
00:27:55.222 --> 00:27:57.663
They're not focused on patient retention,
00:27:57.703 --> 00:27:58.845
patient experience,
00:27:58.865 --> 00:28:00.665
like making it a better service.
00:28:00.786 --> 00:28:01.006
Could be.
00:28:02.205 --> 00:28:04.386
That's where I think there's a huge gap
00:28:04.406 --> 00:28:05.028
in the market.
00:28:05.528 --> 00:28:07.729
And one of the things like my map,
00:28:07.749 --> 00:28:10.131
my run, it's an under armor,
00:28:10.171 --> 00:28:11.230
but I think they just sold.
00:28:11.612 --> 00:28:11.872
Yeah.
00:28:11.892 --> 00:28:13.212
They send me a weekly report.
00:28:13.292 --> 00:28:15.614
Hey, you ran twenty three miles this week,
00:28:15.634 --> 00:28:16.354
you know, whatever.
00:28:16.394 --> 00:28:19.615
Like that little weekly report keeps them
00:28:19.695 --> 00:28:20.517
front of mind.
00:28:20.616 --> 00:28:22.478
And it's something that I enjoy seeing.
00:28:22.798 --> 00:28:22.917
Yep.
00:28:23.378 --> 00:28:23.519
Yeah.
00:28:24.458 --> 00:28:26.398
um ben was saying his uber driver gets
00:28:26.439 --> 00:28:29.160
badges they i mean like companies for
00:28:29.220 --> 00:28:32.040
money are doing this that's when you know
00:28:32.060 --> 00:28:34.842
it's important um mcdonald's used to do
00:28:34.862 --> 00:28:36.122
this do you remember this on their
00:28:36.163 --> 00:28:38.063
billboards on their signs on their golden
00:28:38.123 --> 00:28:41.785
arches it would be like ten million served
00:28:42.384 --> 00:28:43.744
and then it was like a billion served
00:28:43.785 --> 00:28:44.806
and i think it just ran out of
00:28:44.945 --> 00:28:46.026
numbers and they were like we're just
00:28:46.046 --> 00:28:47.547
gonna take this off but that's like a
00:28:47.606 --> 00:28:49.307
weird like huh do you guys know what
00:28:49.428 --> 00:28:50.248
smurl is
00:28:51.246 --> 00:28:52.786
Now, I want one of these,
00:28:52.826 --> 00:28:54.307
but I'm and I would I would say
00:28:54.346 --> 00:28:54.747
to someone,
00:28:54.787 --> 00:28:56.646
if you have a brick and mortar PT
00:28:56.686 --> 00:28:58.728
clinic, Tony, that you were like,
00:28:58.928 --> 00:29:01.307
we we think social is a strategy.
00:29:01.327 --> 00:29:03.209
We think organic social is a strategy.
00:29:04.148 --> 00:29:05.489
Then this is for you.
00:29:05.509 --> 00:29:07.009
Let me bring it up on the counter.
00:29:08.009 --> 00:29:08.369
Yeah.
00:29:08.470 --> 00:29:08.730
Yeah.
00:29:09.390 --> 00:29:10.349
Stupidly simple.
00:29:10.410 --> 00:29:11.330
And it's three hundred bucks.
00:29:11.750 --> 00:29:12.951
So what you do is you get this.
00:29:13.290 --> 00:29:14.131
Is this on the screen yet?
00:29:14.230 --> 00:29:14.451
No.
00:29:14.471 --> 00:29:15.131
Did I not bring it?
00:29:15.152 --> 00:29:15.531
Not yet.
00:29:15.852 --> 00:29:16.172
There we go.
00:29:16.531 --> 00:29:16.711
Hold on.
00:29:17.412 --> 00:29:17.711
There we go.
00:29:17.832 --> 00:29:18.053
Yeah.
00:29:18.093 --> 00:29:20.034
You bring it on screen and it's this
00:29:20.094 --> 00:29:21.755
wooden box that sits there and it's the
00:29:21.875 --> 00:29:24.557
old school like train station.
00:29:25.377 --> 00:29:25.617
Right.
00:29:25.657 --> 00:29:27.420
The flicky counter to say stuff.
00:29:28.180 --> 00:29:29.280
And you just say, like,
00:29:29.320 --> 00:29:31.643
here's my account at, you know,
00:29:31.682 --> 00:29:32.703
concierge pain relief.
00:29:32.763 --> 00:29:35.185
If Dave had a brick and mortar and
00:29:35.205 --> 00:29:36.307
it's behind the front desk,
00:29:36.686 --> 00:29:37.627
subtly sitting there.
00:29:38.737 --> 00:29:39.857
And you're kind of like,
00:29:40.337 --> 00:29:42.138
I kind of got to know if it's
00:29:42.179 --> 00:29:42.759
going to do it.
00:29:42.799 --> 00:29:44.000
Is it going to do it right now?
00:29:44.019 --> 00:29:45.740
Or is it updated at the end of
00:29:45.760 --> 00:29:46.102
the day?
00:29:46.142 --> 00:29:47.623
And you're like, try it out.
00:29:48.442 --> 00:29:49.624
That's what I would try my front desk
00:29:49.644 --> 00:29:49.844
staff.
00:29:50.084 --> 00:29:50.884
Never answer them.
00:29:50.924 --> 00:29:52.005
Just go try it out.
00:29:52.266 --> 00:29:53.685
Because you could see someone like,
00:29:54.007 --> 00:29:56.307
follow, unfollow, follow.
00:29:56.587 --> 00:29:57.128
That's what I would do.
00:29:57.249 --> 00:29:58.429
Unfollow, follow, unfollow.
00:29:58.469 --> 00:29:59.809
Just to watch it go flick, flick, flick,
00:29:59.829 --> 00:30:00.070
flick.
00:30:00.310 --> 00:30:00.971
Because I'm an idiot.
00:30:01.411 --> 00:30:01.932
But yeah.
00:30:03.347 --> 00:30:05.229
We did this in radio.
00:30:05.348 --> 00:30:07.789
We stole something like this in radio.
00:30:08.470 --> 00:30:10.590
When digital billboards first came out,
00:30:11.092 --> 00:30:11.832
we were given,
00:30:12.211 --> 00:30:13.353
this is what happened a lot in radio.
00:30:13.393 --> 00:30:14.333
You were given like, hey,
00:30:14.393 --> 00:30:15.733
you've got the ability to send text
00:30:15.753 --> 00:30:16.134
messages.
00:30:16.673 --> 00:30:19.135
Figure out how to use that and don't
00:30:19.155 --> 00:30:20.736
make it stupid and don't make people
00:30:20.776 --> 00:30:21.135
pissed off.
00:30:21.676 --> 00:30:22.336
I was given,
00:30:22.396 --> 00:30:23.478
when digital billboards came out,
00:30:23.498 --> 00:30:24.218
we did trade.
00:30:24.478 --> 00:30:26.259
So the billboard company got free radio
00:30:26.278 --> 00:30:27.960
commercials to whatever giveaway and we
00:30:28.000 --> 00:30:29.941
got ad space on digital billboards.
00:30:30.441 --> 00:30:30.721
So I was like,
00:30:30.760 --> 00:30:31.300
what the hell am I gonna do?
00:30:31.320 --> 00:30:32.402
I'm a radio station.
00:30:32.821 --> 00:30:34.442
So I talked to my engineer and I
00:30:34.462 --> 00:30:35.663
was like, is this possible?
00:30:35.743 --> 00:30:36.964
And this is like, you know,
00:30:38.506 --> 00:30:40.227
we had digital data that would go to
00:30:40.247 --> 00:30:43.630
your car radio to tell you what song
00:30:43.650 --> 00:30:44.009
was playing.
00:30:44.029 --> 00:30:45.790
It would just scroll that digital
00:30:45.911 --> 00:30:47.051
information needed to be embedded.
00:30:47.071 --> 00:30:48.232
I was like, could we do that?
00:30:48.854 --> 00:30:49.894
And he goes, hang on.
00:30:50.355 --> 00:30:51.615
And he came back to the billboard people
00:30:51.635 --> 00:30:52.296
and they go, yes.
00:30:52.635 --> 00:30:53.836
So you'd be driving on interstate eighty
00:30:53.957 --> 00:30:55.979
one and it'd be like ninety seven nine
00:30:56.118 --> 00:30:57.440
X is playing Nickelback.
00:30:57.779 --> 00:30:58.480
How you remind me?
00:30:59.240 --> 00:31:00.481
And people are like, why is that cool?
00:31:00.521 --> 00:31:00.981
And I'm like,
00:31:01.363 --> 00:31:02.042
you got to turn it on.
00:31:02.063 --> 00:31:03.003
Just say, is it right?
00:31:03.423 --> 00:31:04.045
Is it accurate?
00:31:04.065 --> 00:31:04.765
Does that work?
00:31:04.805 --> 00:31:06.326
Or is that just a random scrolling thing?
00:31:06.866 --> 00:31:07.086
Right?
00:31:07.366 --> 00:31:08.887
Or, hey, freaking love this song.
00:31:09.208 --> 00:31:10.409
Or, I freaking hate that song.
00:31:10.509 --> 00:31:10.890
I don't know.
00:31:10.930 --> 00:31:13.010
But like, it's itchy.
00:31:13.030 --> 00:31:13.471
You know what I mean?
00:31:13.491 --> 00:31:14.813
You got to scratch that itch.
00:31:15.292 --> 00:31:15.792
So I feel like...
00:31:17.034 --> 00:31:19.718
i love what ben said here uh or
00:31:19.778 --> 00:31:22.101
therapist for example a thousand rotator
00:31:22.121 --> 00:31:24.824
cuff patients yeah i mean imagine
00:31:24.844 --> 00:31:27.887
accumulating for a therapist we talk about
00:31:27.948 --> 00:31:30.191
burnout we talk about motivation we talk
00:31:30.211 --> 00:31:31.731
about all that stuff for therapists
00:31:32.272 --> 00:31:32.553
Like,
00:31:32.692 --> 00:31:34.534
why aren't we applying these strategies
00:31:34.614 --> 00:31:35.513
for the staff?
00:31:35.554 --> 00:31:39.035
So how many total degrees of range of
00:31:39.095 --> 00:31:40.915
motion have you increased over the
00:31:40.976 --> 00:31:42.115
lifetime of your career?
00:31:42.635 --> 00:31:44.656
How many pounds of total weight have you
00:31:44.696 --> 00:31:46.836
had patients lift over the lifetime of
00:31:46.876 --> 00:31:47.438
your career?
00:31:47.678 --> 00:31:49.718
Like these things, of course,
00:31:49.738 --> 00:31:52.159
you go down how many units generated.
00:31:53.358 --> 00:31:55.259
But these are things that I think would
00:31:55.359 --> 00:31:58.461
potentially keep a therapist motivated.
00:31:59.500 --> 00:32:01.702
uh the red cross does this although i
00:32:01.722 --> 00:32:04.505
don't think they do it well enough uh
00:32:04.525 --> 00:32:06.726
i'm in the gallery yeah i mean like
00:32:06.746 --> 00:32:09.288
the several gallon club or whatever we did
00:32:09.307 --> 00:32:11.048
a promotion with the red cross the red
00:32:11.068 --> 00:32:12.710
cross was like everybody at the radio
00:32:12.730 --> 00:32:14.010
station had to pick a charity and mine
00:32:14.050 --> 00:32:16.692
was the red cross for some reason um
00:32:17.472 --> 00:32:19.473
and we would do disaster relief money and
00:32:19.493 --> 00:32:21.796
then blood and then we would partner with
00:32:22.375 --> 00:32:23.977
uh craft beer was really coming on the
00:32:24.017 --> 00:32:24.238
scene
00:32:25.050 --> 00:32:27.612
So pint for a pint to the point
00:32:27.652 --> 00:32:29.252
where the Red Cross had to be like,
00:32:29.353 --> 00:32:31.032
you have to put it like, you can't,
00:32:31.053 --> 00:32:32.074
you have to put a date.
00:32:32.394 --> 00:32:34.074
This is good seven days later because
00:32:34.295 --> 00:32:36.694
fricking nitwits are donating blood and
00:32:36.714 --> 00:32:37.875
then running the brewery.
00:32:38.236 --> 00:32:38.895
So we had to be like,
00:32:38.915 --> 00:32:40.977
this is good, but it's a week later.
00:32:41.416 --> 00:32:43.258
And then we partnered with like ice cream,
00:32:44.117 --> 00:32:45.659
like local dairies that made ice cream
00:32:45.699 --> 00:32:46.538
pint for a pint.
00:32:47.400 --> 00:32:49.339
It's just about spinning and making the
00:32:49.420 --> 00:32:50.280
invisible visible.
00:32:51.260 --> 00:32:52.381
And I think badges do that.
00:32:52.540 --> 00:32:53.281
I still think,
00:32:54.492 --> 00:32:57.134
that idea of surprise and delight when I
00:32:57.174 --> 00:32:58.674
got that Century Club t-shirt.
00:32:58.694 --> 00:32:59.336
Because by the way,
00:32:59.976 --> 00:33:01.317
it was about me on the front.
00:33:01.416 --> 00:33:03.057
There was no logo for Peloton except on
00:33:03.077 --> 00:33:03.738
the sleeve.
00:33:03.817 --> 00:33:05.239
And I was like, yep, I'm the hero.
00:33:05.638 --> 00:33:06.798
They're the guide.
00:33:07.220 --> 00:33:09.601
Ask me about my Century Club t-shirt,
00:33:09.641 --> 00:33:10.040
guys.
00:33:10.060 --> 00:33:10.320
Like,
00:33:10.361 --> 00:33:12.041
that's what I'm wearing this so you ask
00:33:12.061 --> 00:33:12.481
me about it.
00:33:12.501 --> 00:33:13.803
But if we know people are big,
00:33:13.823 --> 00:33:15.644
dumb animals, myself very much included,
00:33:15.703 --> 00:33:16.423
why aren't we doing more?
00:33:17.285 --> 00:33:18.705
I think, spoiler alert, we should be.
00:33:19.006 --> 00:33:19.185
All right,
00:33:19.205 --> 00:33:19.925
what do you guys want to talk about
00:33:19.965 --> 00:33:20.086
next?
00:33:20.105 --> 00:33:21.307
You want to talk about this cruise?
00:33:22.785 --> 00:33:23.704
Sure.
00:33:23.724 --> 00:33:24.265
All right.
00:33:24.285 --> 00:33:24.704
So, Dave,
00:33:24.744 --> 00:33:29.125
this is your story that you or the
00:33:29.145 --> 00:33:29.705
thing that you shared.
00:33:29.726 --> 00:33:30.567
Do you remember what I'm talking about?
00:33:31.906 --> 00:33:33.527
Yes, there was a Parkinson's cruise.
00:33:33.606 --> 00:33:34.708
I know we talked about it before.
00:33:34.748 --> 00:33:35.887
We don't need to go too deep into
00:33:35.948 --> 00:33:38.407
it because we had mentioned different
00:33:38.448 --> 00:33:39.669
types of events.
00:33:39.729 --> 00:33:40.429
It could be cruises.
00:33:40.489 --> 00:33:42.648
It could be kind of like condition
00:33:42.689 --> 00:33:43.048
specific.
00:33:43.108 --> 00:33:45.009
I saw this on I think I was
00:33:45.069 --> 00:33:45.890
targeted on.
00:33:47.239 --> 00:33:47.799
I don't know if it was,
00:33:47.880 --> 00:33:48.680
I don't think it was an ad,
00:33:48.700 --> 00:33:49.661
but I don't know.
00:33:50.382 --> 00:33:51.803
Maybe some other therapist was sharing it.
00:33:51.823 --> 00:33:52.522
I'm not really sure,
00:33:52.563 --> 00:33:55.365
but the pricing is very transparent.
00:33:55.885 --> 00:33:55.986
Yep.
00:33:56.205 --> 00:33:56.906
And what, yeah,
00:33:57.086 --> 00:33:58.248
what you're highlighting is kind of like
00:33:58.288 --> 00:33:59.528
the things that they get and, you know,
00:33:59.568 --> 00:34:00.190
just some of the,
00:34:00.849 --> 00:34:02.070
and maybe it's not formal physical
00:34:02.111 --> 00:34:02.431
therapy.
00:34:02.471 --> 00:34:03.251
It might be wellness.
00:34:03.291 --> 00:34:05.253
It might be, you know, whatever,
00:34:06.835 --> 00:34:09.336
whatever like version of like boxing or,
00:34:09.817 --> 00:34:11.579
you know, rocksteady boxing or, you know,
00:34:11.619 --> 00:34:13.539
whatever type of movements and all that.
00:34:14.380 --> 00:34:18.123
But it does post the pricing as the
00:34:18.143 --> 00:34:20.465
cheapest is if you have a room on
00:34:20.485 --> 00:34:22.507
the cruise that's like on the inner part,
00:34:22.547 --> 00:34:27.670
so meaning like no windows or some windows
00:34:27.911 --> 00:34:29.992
and you have a better view.
00:34:30.512 --> 00:34:31.934
Divide that by two because that's for two
00:34:31.954 --> 00:34:32.655
people, it's saying.
00:34:32.695 --> 00:34:33.375
So that's, you know,
00:34:33.414 --> 00:34:35.396
it's twelve hundred bucks a pop.
00:34:36.570 --> 00:34:38.092
it's not bad and then of course it's
00:34:38.291 --> 00:34:39.592
a little more expensive it's like it's
00:34:39.612 --> 00:34:41.054
like two x or something for like a
00:34:41.173 --> 00:34:43.335
veranda which is a little bit more of
00:34:43.356 --> 00:34:46.617
an up up upsell or another offer but
00:34:46.677 --> 00:34:48.980
i love the different pricing i love that
00:34:49.000 --> 00:34:51.561
they're mixing in wellness and some other
00:34:51.621 --> 00:34:54.443
options for folks that are that are living
00:34:54.463 --> 00:34:56.724
with parkinson's and like you said the
00:34:56.744 --> 00:34:58.346
spouse can come if they have a spouse
00:34:58.387 --> 00:34:59.686
assuming they still have a spouse and if
00:34:59.746 --> 00:35:02.650
not maybe there's some you know maybe it's
00:35:02.670 --> 00:35:04.110
half or maybe some discounted price or
00:35:04.130 --> 00:35:05.572
something if you were coming solo but
00:35:06.773 --> 00:35:07.393
I think it's genius.
00:35:07.413 --> 00:35:08.353
We talked about it before,
00:35:08.775 --> 00:35:10.617
but here's the thing.
00:35:11.056 --> 00:35:11.757
Other companies,
00:35:11.818 --> 00:35:14.039
other people are doing this stuff.
00:35:14.059 --> 00:35:15.842
This literally could be...
00:35:15.882 --> 00:35:18.284
I don't know how much... Yeah, exactly.
00:35:18.324 --> 00:35:21.268
I don't know how much money and
00:35:21.307 --> 00:35:23.510
organization and all that a physical
00:35:23.530 --> 00:35:25.192
therapy practice would need to have.
00:35:25.391 --> 00:35:26.193
Maybe you could pull...
00:35:27.105 --> 00:35:28.326
multiple physical therapy practices
00:35:28.346 --> 00:35:29.445
together that are colleagues and,
00:35:29.905 --> 00:35:31.746
you know, do this type of an offer.
00:35:31.786 --> 00:35:33.987
But, um, yeah, I mean, I just,
00:35:34.007 --> 00:35:34.987
I just thought it was interesting and
00:35:35.007 --> 00:35:35.469
caught my eye.
00:35:35.489 --> 00:35:36.548
I wanted to share it with you guys.
00:35:36.708 --> 00:35:38.489
And so if you have any thoughts.
00:35:39.050 --> 00:35:41.010
So cruise lines, I didn't know about this,
00:35:41.050 --> 00:35:42.110
but when I was in radio,
00:35:42.751 --> 00:35:44.172
it helped me come into a lot of
00:35:44.211 --> 00:35:46.313
other industries when you're, um,
00:35:47.373 --> 00:35:48.713
there's a lot of cruise lines and people
00:35:48.753 --> 00:35:50.275
like someone just owns a ship.
00:35:51.625 --> 00:35:52.684
and they've got a boat out.
00:35:52.704 --> 00:35:53.766
It's like owning a limo.
00:35:53.826 --> 00:35:54.766
It's like, it's really cool,
00:35:54.806 --> 00:35:55.867
except if you have no one to drive
00:35:55.907 --> 00:35:58.306
around, it's just a big annoying thing.
00:35:58.807 --> 00:36:00.967
So we would, Coors Light or Bud Light,
00:36:01.027 --> 00:36:03.289
they would rent out like this cruise ship
00:36:03.349 --> 00:36:03.789
company.
00:36:03.889 --> 00:36:05.070
Like they weren't huge,
00:36:05.130 --> 00:36:06.469
like Viking or whatever.
00:36:07.110 --> 00:36:08.090
And they'd be like, okay,
00:36:08.971 --> 00:36:10.231
Bud Light would run out these cruise ships
00:36:10.271 --> 00:36:12.452
for like three days and then they'd go
00:36:12.512 --> 00:36:13.891
around to all the radio stations they
00:36:13.911 --> 00:36:17.052
bought ads with nationally and do a month
00:36:17.092 --> 00:36:17.833
long contest,
00:36:17.853 --> 00:36:19.932
getting a month of attention on every one
00:36:19.972 --> 00:36:21.793
of these radio stations to win your way
00:36:21.954 --> 00:36:24.393
on the Dave Matthews cruise to nowhere,
00:36:24.454 --> 00:36:24.914
whatever.
00:36:25.494 --> 00:36:26.574
And it literally would be like you'd get
00:36:26.635 --> 00:36:28.394
on in Florida and you'd cruise to some
00:36:28.494 --> 00:36:29.454
island, private island.
00:36:29.474 --> 00:36:30.876
I don't know whether like there'd be like
00:36:30.896 --> 00:36:31.315
a band.
00:36:32.195 --> 00:36:33.476
so like that wouldn't make sense if you
00:36:33.496 --> 00:36:34.677
were doing it in one market but they
00:36:34.697 --> 00:36:37.018
would do it nationally what i'm getting at
00:36:37.119 --> 00:36:39.199
is cruise ships are for rent and you
00:36:39.219 --> 00:36:41.161
can sit down and do the math so
00:36:41.201 --> 00:36:44.402
if you were like apta neuro could you
00:36:44.463 --> 00:36:47.304
imagine how would you fund your cruise
00:36:47.364 --> 00:36:49.306
it's like well number one get all your
00:36:49.346 --> 00:36:50.527
members or get a lot of members to
00:36:50.567 --> 00:36:50.786
come
00:36:51.929 --> 00:36:53.610
you're going to fill the other half of
00:36:53.630 --> 00:36:55.210
the boat or eighty percent of the boat
00:36:55.871 --> 00:36:57.050
with people who need your help.
00:36:57.811 --> 00:36:58.831
So each of you is going to teach
00:36:58.871 --> 00:37:00.391
two classes a week or whatever.
00:37:01.213 --> 00:37:02.233
And then while you're on the boat,
00:37:02.273 --> 00:37:03.112
teach CEUs.
00:37:03.713 --> 00:37:04.494
So by the time you get off the
00:37:04.514 --> 00:37:04.733
boat,
00:37:05.454 --> 00:37:08.255
your cruise is free or the section made
00:37:08.315 --> 00:37:08.615
money.
00:37:09.376 --> 00:37:11.036
You learned something because you brought
00:37:11.297 --> 00:37:13.418
CEU instructors at night and you taught a
00:37:13.458 --> 00:37:15.418
few classes because you're kidding me.
00:37:15.697 --> 00:37:16.438
A neuro instructor.
00:37:17.369 --> 00:37:18.509
PT is going to be on a cruise
00:37:18.528 --> 00:37:19.349
with a bunch of people with Parkinson's
00:37:19.369 --> 00:37:21.369
disease and not want to teach a class.
00:37:21.949 --> 00:37:23.110
You'd have to keep that person.
00:37:23.590 --> 00:37:24.670
You'd have to cage that person.
00:37:25.391 --> 00:37:26.550
You would not have to ask that person
00:37:26.990 --> 00:37:28.632
twice to teach a class or to do
00:37:28.672 --> 00:37:28.992
something.
00:37:29.251 --> 00:37:29.911
And how great.
00:37:30.271 --> 00:37:32.233
Now all the other neuro PTs are watching
00:37:32.253 --> 00:37:34.733
what this person's doing and watch what,
00:37:34.932 --> 00:37:35.693
Oh, I see.
00:37:36.114 --> 00:37:36.574
Oh, cool.
00:37:36.614 --> 00:37:37.813
My class is on Thursday.
00:37:38.653 --> 00:37:39.233
And I'm telling you,
00:37:39.273 --> 00:37:40.755
look at the prices for two grand a
00:37:40.795 --> 00:37:41.175
cabin.
00:37:42.096 --> 00:37:44.677
Dude, and if you want to be sneaky,
00:37:44.958 --> 00:37:46.559
when the CEUs are on the boat,
00:37:46.998 --> 00:37:48.760
now you can use your CEU budget from
00:37:48.800 --> 00:37:50.581
your hospital job or whatever job,
00:37:51.001 --> 00:37:52.322
and you're just going to cruise out of
00:37:52.382 --> 00:37:52.503
it.
00:37:53.204 --> 00:37:53.724
What?
00:37:53.983 --> 00:37:56.146
Did we just invent a scam that's actually
00:37:56.166 --> 00:37:56.746
not a scam?
00:37:56.786 --> 00:37:57.706
It's a good scam?
00:37:57.927 --> 00:37:58.626
I think we did.
00:37:58.887 --> 00:37:59.568
You're welcome.
00:38:00.047 --> 00:38:01.009
I'll send you your invoice.
00:38:02.246 --> 00:38:03.467
Feels like a win.
00:38:03.588 --> 00:38:04.148
It does.
00:38:04.208 --> 00:38:05.190
It's a no-brainer,
00:38:05.250 --> 00:38:07.032
especially for people who love cruises.
00:38:07.512 --> 00:38:09.333
We did a bunch of cruises before we
00:38:09.353 --> 00:38:10.074
had kids.
00:38:10.135 --> 00:38:12.077
We'll do cruises again in the future.
00:38:12.617 --> 00:38:13.697
It was awesome.
00:38:13.737 --> 00:38:15.360
Just don't do a cruise for vestibular
00:38:15.380 --> 00:38:15.760
patients.
00:38:15.820 --> 00:38:16.521
Bad idea.
00:38:17.041 --> 00:38:17.501
Hey, man,
00:38:18.543 --> 00:38:20.043
way to rain on my good idea.
00:38:20.063 --> 00:38:22.507
But yes, I think Helena, Esmond,
00:38:22.527 --> 00:38:23.927
and Patrick would be like, yeah,
00:38:23.947 --> 00:38:26.610
a cruise might not be â
00:38:24.989 --> 00:38:25.789
Let's do it very,
00:38:25.829 --> 00:38:26.969
we'll do it on the salt flats.
00:38:27.010 --> 00:38:28.231
Very flat.
00:38:28.271 --> 00:38:30.793
Maybe it's the perfect demographic.
00:38:30.813 --> 00:38:31.992
Maybe it's the best idea.
00:38:32.012 --> 00:38:32.634
I don't know.
00:38:32.653 --> 00:38:34.494
To movement and the water.
00:38:34.894 --> 00:38:35.494
Yeah, I don't know.
00:38:35.534 --> 00:38:36.896
Maybe it's, I don't know.
00:38:37.757 --> 00:38:39.757
Everybody has the goggles on and you can
00:38:39.777 --> 00:38:41.679
assess them while they're on the cruise.
00:38:42.059 --> 00:38:44.581
Have you guys seen those nightclubs with
00:38:44.601 --> 00:38:46.161
the headphones where nobody?
00:38:46.641 --> 00:38:47.382
The silent disco?
00:38:47.702 --> 00:38:48.543
Yeah.
00:38:48.563 --> 00:38:49.563
I've been to one of those.
00:38:49.664 --> 00:38:50.804
It's odd.
00:38:51.735 --> 00:38:53.335
But then you forget and you're just sort
00:38:53.376 --> 00:38:53.916
of in the moment.
00:38:53.936 --> 00:38:54.356
Oh,
00:38:54.496 --> 00:38:55.876
one thing I wanted to talk about just
00:38:55.896 --> 00:38:56.237
real quick.
00:38:56.416 --> 00:38:58.157
So there's a company called Cvent.
00:38:58.697 --> 00:38:59.197
Essentially,
00:38:59.237 --> 00:39:02.478
it's like the HubSpot of like event stuff,
00:39:02.958 --> 00:39:04.559
like checking anything you need for like
00:39:05.099 --> 00:39:05.519
an event.
00:39:05.880 --> 00:39:07.121
They are the Cadillac of.
00:39:07.981 --> 00:39:09.782
I went to an event and I had
00:39:09.802 --> 00:39:11.541
a big QR code on my stupid.
00:39:11.663 --> 00:39:13.003
I hate wearing the lanyards with your
00:39:13.143 --> 00:39:13.782
thing around your neck,
00:39:13.822 --> 00:39:14.844
but you're supposed to wear them whenever
00:39:14.864 --> 00:39:15.543
you go to conferences.
00:39:15.963 --> 00:39:17.784
Huge QR code on both sides.
00:39:18.875 --> 00:39:20.918
As you walked into the conference,
00:39:20.938 --> 00:39:21.639
there was, of course,
00:39:21.679 --> 00:39:23.942
like the balloon arch or welcome to
00:39:24.322 --> 00:39:24.643
whatever.
00:39:25.666 --> 00:39:28.929
whatever con, and you didn't know it,
00:39:28.949 --> 00:39:31.411
but your QR code was just being scanned
00:39:31.431 --> 00:39:32.472
from a hundred different directions.
00:39:32.831 --> 00:39:34.393
So when I hit the balloon arch,
00:39:34.434 --> 00:39:36.315
the screens were like, welcome, Jimmy,
00:39:36.355 --> 00:39:37.016
glad to see you.
00:39:37.115 --> 00:39:38.177
My picture popped up.
00:39:39.018 --> 00:39:40.838
You're telling me now we can't just do
00:39:40.858 --> 00:39:41.920
that with facial recognition.
00:39:42.320 --> 00:39:42.800
Bullshit.
00:39:43.161 --> 00:39:43.581
Bullshit.
00:39:43.922 --> 00:39:45.083
If you walked into your clinic,
00:39:45.402 --> 00:39:46.945
that person's information's already on
00:39:46.985 --> 00:39:47.385
file.
00:39:47.985 --> 00:39:49.166
You don't think that person,
00:39:49.206 --> 00:39:49.967
what's your name again?
00:39:49.987 --> 00:39:50.126
No.
00:39:50.887 --> 00:39:51.708
Three years from now,
00:39:51.768 --> 00:39:53.010
that's not going to be a thing, right?
00:39:53.050 --> 00:39:55.411
You're just going to scan someone's face,
00:39:55.692 --> 00:39:56.092
correct?
00:39:56.853 --> 00:39:59.795
Two years from now.
00:39:59.914 --> 00:40:00.255
All right.
00:40:00.275 --> 00:40:01.315
So let's talk about â Tony,
00:40:01.335 --> 00:40:03.657
you had a post that I believe I
00:40:03.717 --> 00:40:06.079
commented, mmm, spicy.
00:40:07.081 --> 00:40:08.061
You asked the question,
00:40:08.081 --> 00:40:10.563
and I love the responses because they are
00:40:10.784 --> 00:40:11.583
so predictable.
00:40:11.945 --> 00:40:14.146
Well, so here's the prompt,
00:40:14.166 --> 00:40:15.106
and you correct me if I'm wrong.
00:40:15.847 --> 00:40:18.409
Is the physical therapy in your community
00:40:19.010 --> 00:40:21.131
worth â
00:40:20.335 --> 00:40:21.699
more or less than i think you said
00:40:21.719 --> 00:40:22.940
a hundred dollars or a hundred and fifty
00:40:22.981 --> 00:40:24.985
dollars and i love the comment it's like
00:40:25.125 --> 00:40:27.789
well what i'm doing is but most of
00:40:27.889 --> 00:40:30.815
it isn't i love that response because i
00:40:30.875 --> 00:40:32.257
look for it there's always that one
00:40:33.472 --> 00:40:34.833
And so I've shared it before.
00:40:34.932 --> 00:40:35.574
It's like, okay,
00:40:35.594 --> 00:40:37.355
everybody wants higher reimbursement.
00:40:37.414 --> 00:40:39.217
Everybody wants insurance companies pay
00:40:39.257 --> 00:40:39.536
more.
00:40:40.378 --> 00:40:43.039
And I would absolutely agree that people
00:40:43.119 --> 00:40:45.661
reading my post are worth more than
00:40:45.702 --> 00:40:47.023
they're getting paid by insurance
00:40:47.063 --> 00:40:47.362
companies.
00:40:47.382 --> 00:40:48.324
But the question is,
00:40:48.844 --> 00:40:50.766
is everybody worth more?
00:40:51.266 --> 00:40:53.927
Is even the majority of clinicians worth
00:40:53.987 --> 00:40:54.208
more?
00:40:54.307 --> 00:40:54.548
You know,
00:40:54.588 --> 00:40:57.010
if I went into a thousand clinics today
00:40:57.791 --> 00:40:58.751
across the country,
00:40:58.791 --> 00:41:00.012
across different settings,
00:41:00.052 --> 00:41:02.193
skilled nursing, inpatient, outpatient,
00:41:02.235 --> 00:41:02.675
whatever,
00:41:03.820 --> 00:41:06.762
is what the patient is actually receiving
00:41:07.282 --> 00:41:09.284
worth what we're being paid now,
00:41:09.324 --> 00:41:10.967
a hundred dollars an hour on average,
00:41:11.668 --> 00:41:14.369
worth less, worth more, you know?
00:41:14.409 --> 00:41:14.751
And so
00:41:16.092 --> 00:41:17.193
And this was a response.
00:41:17.472 --> 00:41:18.873
I don't know if it was you or
00:41:18.934 --> 00:41:19.594
somebody else.
00:41:19.614 --> 00:41:20.454
I think it was you.
00:41:20.815 --> 00:41:21.894
No, it was Joey Albert.
00:41:21.914 --> 00:41:24.516
And he said, what should APTA be doing?
00:41:24.577 --> 00:41:26.797
What should APTA's primary focus be?
00:41:27.358 --> 00:41:29.860
A bunch of people said more reimbursement.
00:41:30.300 --> 00:41:31.800
But my thing is, look,
00:41:31.840 --> 00:41:33.822
we're asking taxpayers.
00:41:34.242 --> 00:41:35.882
to pay for this service?
00:41:36.384 --> 00:41:38.525
Is the service they're getting right now
00:41:38.686 --> 00:41:40.887
worth even what we're getting paid right
00:41:40.927 --> 00:41:41.108
now?
00:41:41.447 --> 00:41:43.188
Because every therapist I talk to,
00:41:43.610 --> 00:41:46.592
every therapist I talk to is like, man,
00:41:46.612 --> 00:41:47.972
this patient came to me and they were
00:41:47.992 --> 00:41:50.054
getting terrible therapy somewhere else.
00:41:51.436 --> 00:41:54.297
I've never heard a therapist say, yeah,
00:41:54.338 --> 00:41:56.219
they've got way better therapy down the
00:41:56.259 --> 00:41:57.601
street than they're getting from me.
00:41:58.161 --> 00:41:59.322
It's always worse.
00:41:59.992 --> 00:42:00.693
And so I'm like,
00:42:00.733 --> 00:42:01.813
so is it even worth it?
00:42:01.873 --> 00:42:02.054
Like,
00:42:02.173 --> 00:42:03.934
is it worth the twenty five dollars a
00:42:04.034 --> 00:42:06.277
unit for what people are getting?
00:42:06.516 --> 00:42:06.978
I don't know.
00:42:07.358 --> 00:42:07.797
I don't know.
00:42:08.858 --> 00:42:09.039
You know,
00:42:09.059 --> 00:42:10.400
that's the thing in the current in the
00:42:10.420 --> 00:42:12.181
current in the in the current model where
00:42:12.202 --> 00:42:14.764
there's a lot more volume and that is
00:42:14.804 --> 00:42:15.603
the world we're living in.
00:42:15.623 --> 00:42:17.545
That's been continually year after year
00:42:17.766 --> 00:42:19.367
getting crunched and squeezed and
00:42:19.387 --> 00:42:19.867
compressed.
00:42:21.500 --> 00:42:23.322
no it's not worth it in that model
00:42:23.802 --> 00:42:25.344
but that's how therapists were trained
00:42:25.364 --> 00:42:27.846
that's when therapists myself i'll talk
00:42:27.885 --> 00:42:30.108
about myself when i did i shadowed at
00:42:30.168 --> 00:42:32.789
one of the nova care locations in south
00:42:32.809 --> 00:42:34.811
philadelphia when i was in school and
00:42:34.831 --> 00:42:37.454
there was a potential job there at this
00:42:37.775 --> 00:42:39.215
not not the nova care complex where the
00:42:39.255 --> 00:42:41.297
eagles practice but there's an outpatient
00:42:41.378 --> 00:42:41.998
office nearby
00:42:42.952 --> 00:42:43.632
And I shadowed.
00:42:44.032 --> 00:42:45.114
And I was like, oh my God,
00:42:45.894 --> 00:42:46.335
no way.
00:42:46.414 --> 00:42:47.135
This is insane.
00:42:47.155 --> 00:42:49.697
Like too many patients per hour for each
00:42:49.717 --> 00:42:50.039
therapist.
00:42:50.059 --> 00:42:50.958
It was crazy.
00:42:50.978 --> 00:42:52.159
It was like a long rectangle.
00:42:52.820 --> 00:42:54.202
There's no way the therapists were...
00:42:54.382 --> 00:42:55.322
I was standing on the wall,
00:42:55.362 --> 00:42:56.164
literally shadowing.
00:42:56.704 --> 00:43:00.427
And the therapists were not with all their
00:43:00.447 --> 00:43:01.329
patients all at the same time.
00:43:01.369 --> 00:43:02.010
It's impossible.
00:43:02.530 --> 00:43:03.251
And I was like, well,
00:43:03.391 --> 00:43:05.733
so this is definitely not for me.
00:43:05.813 --> 00:43:07.414
Then I found a job that was...
00:43:08.398 --> 00:43:08.599
two,
00:43:08.639 --> 00:43:10.344
three patients booked per hour and then
00:43:10.405 --> 00:43:12.070
some cancel or no show or whatever.
00:43:12.130 --> 00:43:14.376
So it wasn't that busy all the time.
00:43:15.788 --> 00:43:17.768
So that I think has a higher value
00:43:19.070 --> 00:43:21.632
or could garner a higher value dollar
00:43:21.652 --> 00:43:23.813
amount whenever the therapist either has
00:43:23.893 --> 00:43:25.393
more time with you,
00:43:25.474 --> 00:43:26.614
and that doesn't mean hands-on,
00:43:26.655 --> 00:43:27.914
it could just be more counseling,
00:43:27.954 --> 00:43:30.476
more guidance, more feedback, cues,
00:43:30.516 --> 00:43:30.896
whatever.
00:43:31.617 --> 00:43:33.137
So to answer your question,
00:43:33.778 --> 00:43:36.641
it's the current model of like stacking
00:43:36.661 --> 00:43:37.681
and overbooking patients.
00:43:37.760 --> 00:43:38.541
Now, if there was,
00:43:40.434 --> 00:43:40.755
I don't know,
00:43:40.775 --> 00:43:43.456
if there were way more locations and way
00:43:43.478 --> 00:43:46.420
more availability for patients and the
00:43:46.460 --> 00:43:48.501
patients went in and they got more time
00:43:48.521 --> 00:43:49.161
with their therapist,
00:43:49.202 --> 00:43:50.884
then I think across the country,
00:43:50.903 --> 00:43:52.144
there could potentially be more of an
00:43:52.184 --> 00:43:55.327
argument of we're really underpaid because
00:43:55.347 --> 00:43:57.628
we're providing all this value or this
00:43:57.648 --> 00:43:58.989
guidance or these programs,
00:43:59.010 --> 00:44:00.471
these remote programs or whatever it is.
00:44:00.492 --> 00:44:01.753
Does that make sense, Tony?
00:44:01.773 --> 00:44:01.853
Yeah.
00:44:02.753 --> 00:44:03.753
It makes sense.
00:44:03.813 --> 00:44:05.054
I understand what you're saying.
00:44:05.195 --> 00:44:07.356
Ben said worth more to who?
00:44:07.757 --> 00:44:09.438
The payer or the patient?
00:44:10.373 --> 00:44:11.934
If we're getting paid by the payer,
00:44:12.074 --> 00:44:14.177
I'm talking what's it worth to the payer.
00:44:14.538 --> 00:44:16.800
The patient has no say in this because
00:44:16.840 --> 00:44:18.523
they are not the ones paying the bill.
00:44:19.123 --> 00:44:20.525
They can go to the payer.
00:44:20.925 --> 00:44:22.867
They paid the payer to pay the bill.
00:44:22.907 --> 00:44:24.168
They can battle with the payer.
00:44:24.710 --> 00:44:25.389
In this scenario,
00:44:25.490 --> 00:44:28.614
I'm saying what I am delivering is what's
00:44:28.653 --> 00:44:29.916
it worth to the payer?
00:44:30.699 --> 00:44:33.221
To Dave's point, though, you know,
00:44:33.780 --> 00:44:36.820
we got to be careful about putting
00:44:36.860 --> 00:44:39.902
together time with the therapist and value
00:44:40.041 --> 00:44:40.681
or worth.
00:44:41.302 --> 00:44:43.001
You know, when we were in PT school,
00:44:43.041 --> 00:44:44.943
we had twenty thirty kids in a class.
00:44:45.023 --> 00:44:46.322
We were paying one hundred thousand
00:44:46.362 --> 00:44:47.842
dollars, one hundred and fifty thousand.
00:44:47.882 --> 00:44:49.684
We weren't getting one on one tutoring.
00:44:50.204 --> 00:44:53.505
We weren't getting hours with a professor.
00:44:54.505 --> 00:44:55.824
But we all got licensed.
00:44:56.125 --> 00:44:56.405
You know,
00:44:56.445 --> 00:44:58.166
we all got the outcome that we were
00:44:58.206 --> 00:44:58.925
paying for.
00:44:59.385 --> 00:45:00.206
What were you going to say?
00:45:01.655 --> 00:45:02.956
I know it's a little bit of a
00:45:02.976 --> 00:45:04.896
sticky situation when we're talking about
00:45:05.215 --> 00:45:08.418
exchanging time for value with patients,
00:45:08.478 --> 00:45:11.599
but how come a lot of schools across
00:45:11.639 --> 00:45:14.760
the country advertise that they have,
00:45:14.840 --> 00:45:15.760
or even universities,
00:45:16.039 --> 00:45:18.280
when they have smaller class sizes,
00:45:19.101 --> 00:45:21.521
meaning there's one teacher for every
00:45:21.581 --> 00:45:22.382
fifteen students,
00:45:22.443 --> 00:45:23.682
or one teacher for every twenty-five
00:45:23.702 --> 00:45:27.965
students, charter schools, universities,
00:45:28.045 --> 00:45:28.684
high schools,
00:45:29.985 --> 00:45:30.465
And Tony,
00:45:30.567 --> 00:45:31.586
you know this better than I do because
00:45:31.628 --> 00:45:32.407
you have kids in school.
00:45:33.568 --> 00:45:35.791
A lot of them will advertise the class
00:45:35.811 --> 00:45:36.291
sizes.
00:45:36.411 --> 00:45:36.972
Why is that?
00:45:38.112 --> 00:45:38.673
I'm special.
00:45:39.835 --> 00:45:42.056
There is a perception that a smaller class
00:45:42.077 --> 00:45:43.938
size means more education,
00:45:43.978 --> 00:45:44.579
better outcomes.
00:45:45.985 --> 00:45:46.706
But in general,
00:45:46.746 --> 00:45:50.306
wouldn't there be more attention on your
00:45:50.867 --> 00:45:53.628
particular son or your twins or one of
00:45:53.668 --> 00:45:55.387
your kids if they, on average,
00:45:55.407 --> 00:45:57.188
grew up in a class size of fifteen
00:45:57.208 --> 00:45:58.509
students compared to thirty?
00:45:58.949 --> 00:45:59.929
Wouldn't they get more time with the
00:45:59.949 --> 00:46:00.248
teacher?
00:46:00.469 --> 00:46:01.588
Wouldn't they get more accountability?
00:46:01.608 --> 00:46:02.489
Wouldn't they get more feedback?
00:46:02.510 --> 00:46:03.650
Wouldn't they get more instruction,
00:46:04.070 --> 00:46:05.230
a little bit more one-on-one time,
00:46:05.289 --> 00:46:06.869
all that potentially over the years?
00:46:07.911 --> 00:46:08.670
Hundred percent.
00:46:08.731 --> 00:46:09.371
Here's the thing.
00:46:10.463 --> 00:46:13.208
There's public school paid by tax dollars.
00:46:13.708 --> 00:46:14.949
There's private school,
00:46:15.451 --> 00:46:17.052
typically more expensive,
00:46:17.693 --> 00:46:19.916
paid by consumers who value that,
00:46:19.956 --> 00:46:20.677
who want that.
00:46:22.599 --> 00:46:23.860
It's just like this.
00:46:24.001 --> 00:46:25.724
Medicare is public school.
00:46:26.601 --> 00:46:28.523
What you do is private school.
00:46:28.943 --> 00:46:30.782
If I want a better experience,
00:46:30.842 --> 00:46:32.864
if I want a better educator,
00:46:32.903 --> 00:46:34.884
if I want to connect in more time,
00:46:35.364 --> 00:46:36.644
I'm going to pay for it.
00:46:37.125 --> 00:46:39.005
But if what I get in public school
00:46:39.045 --> 00:46:41.686
is good enough and I'm already paying my
00:46:41.726 --> 00:46:43.867
taxes and I feel like that's a value
00:46:43.927 --> 00:46:45.266
exchange that I'm comfortable with,
00:46:45.666 --> 00:46:46.967
I'm just going to put my kids in
00:46:47.007 --> 00:46:47.648
public school.
00:46:48.168 --> 00:46:49.969
But we have the choice to do either
00:46:50.088 --> 00:46:50.228
or.
00:46:50.329 --> 00:46:51.528
My kids go to private school.
00:46:52.313 --> 00:46:54.474
One kid goes to public school, you know,
00:46:54.534 --> 00:46:56.456
public school was a better fit for him
00:46:56.576 --> 00:46:58.336
based on what he wanted to do.
00:46:59.197 --> 00:47:00.938
So, I mean, there is no simple answer,
00:47:00.978 --> 00:47:01.360
but yeah,
00:47:01.380 --> 00:47:03.541
a hundred percent one-on-one more
00:47:03.601 --> 00:47:07.483
expensive groups, less expensive pay less.
00:47:07.684 --> 00:47:08.764
Yeah.
00:47:09.103 --> 00:47:10.864
clients pay more if you're gonna go
00:47:10.943 --> 00:47:13.324
backstage to concert to meet the band it's
00:47:13.364 --> 00:47:14.784
different than if you're one of thirty
00:47:14.824 --> 00:47:16.025
thousand people in the audience like
00:47:16.045 --> 00:47:17.385
there's a different experience ben's got a
00:47:17.405 --> 00:47:19.106
great comment here it's probably worth
00:47:19.126 --> 00:47:21.425
another session he's right the value of pt
00:47:21.465 --> 00:47:24.726
can't be measured against pt you have to
00:47:25.646 --> 00:47:27.688
measure it against the alternative if
00:47:27.807 --> 00:47:30.108
unchecked i think i know what he's talking
00:47:30.148 --> 00:47:32.329
about this is what i've said to going
00:47:32.349 --> 00:47:33.889
back to our first conversation which is
00:47:33.929 --> 00:47:34.128
like
00:47:35.456 --> 00:47:37.358
I'm explaining to APTA sections,
00:47:37.398 --> 00:47:38.659
academies, and state chapters,
00:47:39.099 --> 00:47:40.960
your competition is not other academies
00:47:40.981 --> 00:47:41.461
and sections.
00:47:41.762 --> 00:47:44.164
Your competition is Netflix, MedBridge,
00:47:44.463 --> 00:47:45.806
physicaltherapy.com,
00:47:46.306 --> 00:47:48.168
every other thing that can take attention
00:47:48.188 --> 00:47:49.849
that is delivering what you say you're
00:47:49.889 --> 00:47:50.230
doing.
00:47:50.809 --> 00:47:51.490
And if you're not,
00:47:51.570 --> 00:47:52.652
I'm just going to go somewhere else.
00:47:53.052 --> 00:47:54.253
So I think what Ben is saying is
00:47:54.273 --> 00:47:55.414
like â
00:47:56.175 --> 00:47:57.655
You can't value the PT as it measured
00:47:57.675 --> 00:47:59.896
against other PT as much as it may
00:47:59.916 --> 00:48:00.416
or may not be.
00:48:00.436 --> 00:48:01.237
It has to be measured against the
00:48:01.277 --> 00:48:01.818
alternative.
00:48:02.438 --> 00:48:03.119
It's the hinge.
00:48:03.159 --> 00:48:03.920
It's the sword.
00:48:04.000 --> 00:48:06.240
It's the, I'll just chat GPT my stuff.
00:48:06.300 --> 00:48:08.061
It's a tonal, right?
00:48:08.161 --> 00:48:10.483
So it's so easy to compete against sword
00:48:10.523 --> 00:48:10.864
and hinge.
00:48:10.884 --> 00:48:12.364
I mean, it's, come on, it's laughable.
00:48:12.923 --> 00:48:14.284
I thought Ben was, I love, Ben,
00:48:14.324 --> 00:48:15.925
thank you for joining in live.
00:48:15.945 --> 00:48:17.867
Thank you for commenting and engaging.
00:48:18.547 --> 00:48:20.407
We love your participation.
00:48:20.869 --> 00:48:22.188
I thought Ben was going to say the,
00:48:22.369 --> 00:48:24.030
compared to the alternative treatments,
00:48:24.110 --> 00:48:24.271
right?
00:48:24.291 --> 00:48:26.411
So like acupuncture or massage.
00:48:26.452 --> 00:48:27.833
Yeah, I mean, he's saying everything.
00:48:27.913 --> 00:48:28.052
Yeah.
00:48:28.666 --> 00:48:29.206
Yeah, everything.
00:48:29.706 --> 00:48:30.246
That's the thing.
00:48:30.268 --> 00:48:31.969
I'm like, I'm telling you,
00:48:32.009 --> 00:48:33.309
this was the turning point moment.
00:48:33.751 --> 00:48:35.813
I was driving home from the radio station.
00:48:36.193 --> 00:48:39.356
Someone texted me a link, which is,
00:48:39.536 --> 00:48:40.336
why is that weird?
00:48:40.657 --> 00:48:41.557
It wasn't a thing then.
00:48:41.577 --> 00:48:42.498
It was the first time I was ever
00:48:42.539 --> 00:48:43.259
texted a link.
00:48:43.619 --> 00:48:45.722
And I clicked the link on my flip
00:48:45.762 --> 00:48:46.802
phone or whatever it was.
00:48:47.422 --> 00:48:49.184
And then I could hear a radio station
00:48:49.224 --> 00:48:49.704
in L.A.,
00:48:50.606 --> 00:48:51.206
And then I realized,
00:48:51.347 --> 00:48:52.407
and I was in Pennsylvania,
00:48:52.768 --> 00:48:53.989
a local radio station in LA.
00:48:54.028 --> 00:48:54.909
I was a local radio station in
00:48:54.929 --> 00:48:55.429
Pennsylvania.
00:48:55.811 --> 00:48:56.150
And I was like,
00:48:56.731 --> 00:48:58.932
now I got to compete with these people
00:48:58.992 --> 00:48:59.474
too.
00:48:59.653 --> 00:49:01.675
Like I was just trying to be the
00:49:01.735 --> 00:49:04.057
coolest out of five radio stations in this
00:49:04.097 --> 00:49:04.737
part of the world.
00:49:05.057 --> 00:49:06.099
Now I need to be the coolest in
00:49:06.119 --> 00:49:06.860
the world.
00:49:07.179 --> 00:49:07.780
That's when I was like,
00:49:07.860 --> 00:49:08.961
I'm going to go to law school or
00:49:09.021 --> 00:49:10.282
I'm going to do something.
00:49:10.322 --> 00:49:11.083
This is too much.
00:49:12.418 --> 00:49:16.862
But now, number one, the reverse is true.
00:49:16.882 --> 00:49:17.963
Everyone's got to compete with you.
00:49:18.423 --> 00:49:20.246
But you don't need a million people to
00:49:20.286 --> 00:49:20.686
love you.
00:49:20.965 --> 00:49:22.407
You can have a really strong thousand
00:49:22.447 --> 00:49:23.108
people love you.
00:49:23.128 --> 00:49:24.489
If a thousand people give you a thousand
00:49:24.510 --> 00:49:24.889
dollars,
00:49:25.291 --> 00:49:29.574
that's some sort of amount of money.
00:49:29.594 --> 00:49:30.695
David said, you know,
00:49:30.755 --> 00:49:32.797
first thing potential patients do is they
00:49:32.818 --> 00:49:34.519
work on YouTube for self-care.
00:49:34.559 --> 00:49:34.860
Sure.
00:49:35.572 --> 00:49:37.072
And I think, you know,
00:49:37.172 --> 00:49:38.172
I think that's awesome.
00:49:38.634 --> 00:49:41.235
I never understood the medical doctor,
00:49:41.295 --> 00:49:42.996
the physical therapist, whoever's like,
00:49:43.056 --> 00:49:44.996
don't Google your, your condition.
00:49:45.737 --> 00:49:46.637
That's ridiculous.
00:49:46.677 --> 00:49:47.179
Like, yes,
00:49:47.358 --> 00:49:49.119
educate yourself on your condition,
00:49:49.500 --> 00:49:51.161
see what it says out there,
00:49:51.260 --> 00:49:53.402
come in as an informed consumer,
00:49:53.762 --> 00:49:56.543
and then we'll refine what you found to
00:49:56.603 --> 00:49:58.125
apply it to you together.
00:49:58.625 --> 00:49:59.545
But yeah,
00:49:59.585 --> 00:50:01.327
like everybody should go straight to
00:50:01.347 --> 00:50:02.106
YouTube first.
00:50:02.626 --> 00:50:03.867
See what YouTube says.
00:50:04.628 --> 00:50:07.509
And then go deeper if you need to.
00:50:07.528 --> 00:50:08.528
That's a flag.
00:50:09.148 --> 00:50:10.449
If you got to tell a hundred people
00:50:10.510 --> 00:50:12.530
not to Google their thing,
00:50:12.789 --> 00:50:14.610
why aren't you creating the thing that
00:50:14.630 --> 00:50:16.210
comes up first on Google already?
00:50:16.451 --> 00:50:17.931
They told you where they're going and you
00:50:17.992 --> 00:50:18.891
ignored them.
00:50:18.911 --> 00:50:20.972
And that's what Tony's doing.
00:50:20.992 --> 00:50:21.913
That's what he's saying.
00:50:21.932 --> 00:50:23.112
And you said, don't do it,
00:50:23.172 --> 00:50:25.793
which makes me want to do it more.
00:50:27.867 --> 00:50:28.347
Get Mo?
00:50:28.929 --> 00:50:30.010
Get Mo.
00:50:30.170 --> 00:50:30.672
Do Mo?
00:50:30.992 --> 00:50:31.753
Are you trying to do Mo?
00:50:31.773 --> 00:50:32.034
Get Mo?
00:50:32.054 --> 00:50:33.056
I need to have a button where this
00:50:33.076 --> 00:50:35.000
just, get Mo.
00:50:35.039 --> 00:50:35.900
Get Mo purple.
00:50:36.061 --> 00:50:37.003
Get Mo green.
00:50:37.264 --> 00:50:38.405
Get Mo Instagram-y.
00:50:40.221 --> 00:50:41.021
Really, really quick.
00:50:41.121 --> 00:50:44.505
I got it.
00:50:44.565 --> 00:50:46.005
I was going to take us off topic.
00:50:46.447 --> 00:50:47.126
OK, real quick.
00:50:47.166 --> 00:50:50.190
Ben was just saying it is the quote.
00:50:50.389 --> 00:50:52.152
I went to urgent care for a mild
00:50:52.311 --> 00:50:53.092
ankle sprain.
00:50:53.713 --> 00:50:54.574
And it's the quote.
00:50:54.713 --> 00:50:56.175
I went to the ortho for a mild
00:50:56.315 --> 00:50:58.536
ankle sprain and got an injection and an
00:50:58.677 --> 00:50:59.038
MRI.
00:50:59.693 --> 00:51:01.612
Yeah, like you go to the ortho,
00:51:01.632 --> 00:51:01.893
you know,
00:51:03.114 --> 00:51:04.353
if your only tool is a hammer,
00:51:04.474 --> 00:51:05.353
everything's a nail.
00:51:05.393 --> 00:51:06.315
You go to the ortho,
00:51:06.335 --> 00:51:07.355
you're going to get it all.
00:51:07.775 --> 00:51:08.994
You go to urgent care,
00:51:09.255 --> 00:51:10.695
you're going to get the minimum.
00:51:11.036 --> 00:51:13.036
You go on YouTube,
00:51:13.155 --> 00:51:14.617
you're going to see what somebody else
00:51:14.637 --> 00:51:15.137
said.
00:51:15.536 --> 00:51:16.956
You call a PT.
00:51:17.376 --> 00:51:18.998
Like even between Dave and I,
00:51:19.137 --> 00:51:21.097
I guarantee if the same person called
00:51:21.137 --> 00:51:22.759
Dave, the same person called me,
00:51:22.898 --> 00:51:25.179
same condition, I'm going to be like,
00:51:25.579 --> 00:51:26.498
probably no big deal.
00:51:26.800 --> 00:51:27.659
Give it a couple of weeks.
00:51:27.739 --> 00:51:28.619
You'll probably be fine.
00:51:29.210 --> 00:51:30.831
You know, you call Dave,
00:51:30.851 --> 00:51:32.911
he's going to come up with more in-depth
00:51:32.952 --> 00:51:35.652
analysis and solutions and information and
00:51:36.094 --> 00:51:37.134
what he can do.
00:51:37.434 --> 00:51:38.235
And I might ask,
00:51:38.255 --> 00:51:40.056
what's your credit card number?
00:51:40.715 --> 00:51:41.815
The difference is,
00:51:42.097 --> 00:51:42.936
I'm not looking for your credit card
00:51:42.976 --> 00:51:43.918
number, right?
00:51:45.911 --> 00:51:47.172
So to me, it's just like, ah,
00:51:47.231 --> 00:51:48.492
let nature take its course.
00:51:48.632 --> 00:51:50.434
But what Dave sells is I'll be there
00:51:50.474 --> 00:51:52.554
in ten minutes or I'll be there tomorrow
00:51:53.036 --> 00:51:54.856
so I can tell you because that's what
00:51:54.876 --> 00:51:55.476
you want.
00:51:55.976 --> 00:51:57.057
You want to know.
00:51:57.958 --> 00:51:59.259
If you want certainty,
00:51:59.358 --> 00:52:00.519
it's not every consumer.
00:52:01.159 --> 00:52:01.500
Right.
00:52:01.820 --> 00:52:02.760
I mean, shoot.
00:52:03.581 --> 00:52:06.543
I remember when I was swim coaching during
00:52:07.003 --> 00:52:08.925
PT school for a kid's swim team.
00:52:09.684 --> 00:52:10.025
And like,
00:52:10.726 --> 00:52:12.349
I didn't understand this until someone had
00:52:12.389 --> 00:52:13.090
to nudge me.
00:52:13.610 --> 00:52:14.731
But like, I had a parent call me,
00:52:14.751 --> 00:52:15.612
but can you come over?
00:52:15.793 --> 00:52:16.494
It was one of my swimmers,
00:52:16.514 --> 00:52:17.516
but it was the off season.
00:52:17.815 --> 00:52:18.376
And they texted me,
00:52:18.396 --> 00:52:19.438
can you come over and take a look
00:52:19.458 --> 00:52:20.300
at this kid's knee?
00:52:20.559 --> 00:52:21.722
Cause she's in basketball.
00:52:21.961 --> 00:52:22.963
And I was a PT student.
00:52:23.003 --> 00:52:23.304
And I was like,
00:52:23.583 --> 00:52:24.264
why are you calling me?
00:52:24.284 --> 00:52:24.646
And he's like,
00:52:25.005 --> 00:52:26.547
Aren't you going to be a PT?
00:52:26.646 --> 00:52:28.208
And I was like, oh, yeah, sorry, sorry,
00:52:28.228 --> 00:52:28.469
sorry.
00:52:28.528 --> 00:52:28.989
Yeah, got it.
00:52:29.369 --> 00:52:30.990
And then game over an assessment.
00:52:31.010 --> 00:52:32.032
And I was like, no,
00:52:32.072 --> 00:52:33.652
I think she's good and whatever, whatever.
00:52:33.672 --> 00:52:34.253
And he's like, all right.
00:52:34.313 --> 00:52:35.375
And he just handed me a bunch of
00:52:35.454 --> 00:52:35.675
money.
00:52:35.715 --> 00:52:36.755
And it was probably illegal or whatever.
00:52:36.815 --> 00:52:37.076
I don't know.
00:52:37.476 --> 00:52:39.398
But I was like, why are you hanging?
00:52:39.418 --> 00:52:39.757
And he was like,
00:52:39.777 --> 00:52:40.998
because I just wanted to know if she
00:52:41.018 --> 00:52:41.960
should play or not tomorrow.
00:52:41.980 --> 00:52:43.121
And I was like, oh, yeah,
00:52:43.141 --> 00:52:44.362
this is what I'm going to school for.
00:52:44.402 --> 00:52:45.302
Like, you're going to do this.
00:52:45.603 --> 00:52:47.364
But it wasn't like that because I was
00:52:47.385 --> 00:52:48.346
like, I don't work at a clinic.
00:52:48.365 --> 00:52:49.346
Therefore, I can't see you.
00:52:49.365 --> 00:52:50.027
And they were like,
00:52:50.047 --> 00:52:51.989
we just want you know more than us.
00:52:52.568 --> 00:52:53.809
Not infinitely more.
00:52:53.909 --> 00:52:55.130
You're not the smartest guy on the planet.
00:52:55.389 --> 00:52:57.150
You're the smartest guy in my phone,
00:52:57.190 --> 00:52:57.471
though.
00:52:57.891 --> 00:52:59.512
So I want you to look at it
00:52:59.532 --> 00:53:01.152
because I don't know how to YouTube that
00:53:01.452 --> 00:53:02.052
and assess,
00:53:02.413 --> 00:53:03.934
but apparently you went to a few classes,
00:53:03.954 --> 00:53:04.534
so you will.
00:53:04.833 --> 00:53:06.074
And that was when I was like, well,
00:53:06.094 --> 00:53:07.175
yeah, this is valuable.
00:53:07.454 --> 00:53:08.815
Yeah, her versus injured.
00:53:09.036 --> 00:53:09.916
Can she go or not?
00:53:10.036 --> 00:53:11.737
And I was like, clear for launch, chief.
00:53:11.777 --> 00:53:12.998
He's like, great, here's fifty bucks.
00:53:13.277 --> 00:53:15.438
Go buy yourself something nice.
00:53:15.498 --> 00:53:15.739
Dave,
00:53:15.778 --> 00:53:16.898
where do you want to take the combo?
00:53:16.920 --> 00:53:17.840
Let's go.
00:53:18.382 --> 00:53:20.402
yeah really really quick i sent a
00:53:20.463 --> 00:53:23.364
screenshot back from in the chat yeah i've
00:53:23.403 --> 00:53:26.545
got it um this was from fiverr i'm
00:53:26.965 --> 00:53:28.585
trying to i'm going back on fiverr because
00:53:28.606 --> 00:53:29.945
i'm trying to get vector art for my
00:53:30.025 --> 00:53:31.447
logo so that i can use it for
00:53:31.527 --> 00:53:34.288
signs and printing and all that um i
00:53:34.327 --> 00:53:38.248
this is a yeah may twenty seventh of
00:53:38.329 --> 00:53:41.369
twenty eighteen uh they were trying to
00:53:41.449 --> 00:53:42.871
this person this designer was trying to
00:53:42.891 --> 00:53:44.831
sell me a logo for thirty five dollars
00:53:46.052 --> 00:53:47.652
or a premium package of eighty dollars and
00:53:47.672 --> 00:53:49.353
then i said and i don't know it
00:53:49.373 --> 00:53:51.695
says angela and then it says nefisa i
00:53:51.715 --> 00:53:53.876
guess they changed their name on on fiverr
00:53:54.177 --> 00:53:56.699
but i said anthony maritato mentioned that
00:53:56.719 --> 00:54:00.380
he paid six dollars for his logos however
00:54:00.460 --> 00:54:01.922
i definitely want something professional
00:54:01.961 --> 00:54:03.202
not cheap so what's the difference between
00:54:03.222 --> 00:54:05.103
your basic and standard packages i just
00:54:05.123 --> 00:54:06.543
wanted to give a shout out to tony
00:54:06.784 --> 00:54:08.284
uh because he's been helping me he's been
00:54:08.306 --> 00:54:10.686
helping out other therapists for years and
00:54:10.746 --> 00:54:12.248
this was when i was trying to get
00:54:12.307 --> 00:54:13.929
my concierge pain relief
00:54:14.329 --> 00:54:15.873
logo printed for the first time and i
00:54:15.893 --> 00:54:17.416
always forget like when i started my
00:54:17.456 --> 00:54:18.920
practice like i don't remember exactly
00:54:18.960 --> 00:54:20.364
when was it eighteen but
00:54:20.969 --> 00:54:21.831
It was twenty eighteen.
00:54:21.871 --> 00:54:23.192
So around that time,
00:54:23.271 --> 00:54:25.173
I had already registered concierge pain
00:54:25.193 --> 00:54:25.974
relief dot com.
00:54:27.096 --> 00:54:29.036
And this is when I was looking for
00:54:29.077 --> 00:54:30.478
help to get a logo.
00:54:30.659 --> 00:54:32.820
So you got it.
00:54:32.900 --> 00:54:34.222
You got to love word of mouth referrals.
00:54:34.302 --> 00:54:35.382
And then when they try to sell you
00:54:35.402 --> 00:54:37.344
something way more than what the person,
00:54:37.804 --> 00:54:39.847
Tony, in this case, spent, I'm like, man,
00:54:39.867 --> 00:54:40.847
I'm just trying to get that six dollar
00:54:40.867 --> 00:54:42.369
logo that Tony Meritato got me.
00:54:42.550 --> 00:54:43.409
Oh, no, man.
00:54:43.449 --> 00:54:45.112
A six dollar logo.
00:54:45.472 --> 00:54:47.353
I like to hear what.
00:54:48.813 --> 00:54:50.454
You know, at that time,
00:54:50.534 --> 00:54:52.577
I was buying so many logos for random
00:54:52.617 --> 00:54:53.217
projects.
00:54:53.297 --> 00:54:55.079
I was throwing spaghetti at the wall to
00:54:55.119 --> 00:54:55.918
see what sticks.
00:54:55.958 --> 00:54:57.099
Like, I have no idea.
00:54:57.119 --> 00:54:57.840
It didn't matter.
00:54:57.900 --> 00:55:00.003
There was no Canva.
00:55:00.023 --> 00:55:00.563
Probably, right?
00:55:00.583 --> 00:55:02.804
There was no Canva then?
00:55:02.844 --> 00:55:04.186
Yeah, no, Canva was around.
00:55:04.405 --> 00:55:05.246
Canva was around.
00:55:06.246 --> 00:55:08.009
I didn't want to put the mental energy
00:55:08.108 --> 00:55:09.409
into thinking of a design.
00:55:09.969 --> 00:55:11.992
Give me something to put up there because
00:55:12.092 --> 00:55:13.273
it does not matter.
00:55:13.652 --> 00:55:14.554
You just launch.
00:55:15.474 --> 00:55:16.456
Correct, that's what I did.
00:55:16.835 --> 00:55:17.815
And even if you launch,
00:55:17.916 --> 00:55:18.876
and then you say the name,
00:55:18.896 --> 00:55:19.878
I don't know if you heard me, Tony,
00:55:19.978 --> 00:55:21.719
I launched with Ignite Lab Media,
00:55:21.739 --> 00:55:22.458
and I was like, I love it,
00:55:22.518 --> 00:55:23.699
I'm going to set a fire.
00:55:23.900 --> 00:55:24.659
Look how deep I am.
00:55:24.880 --> 00:55:25.740
And then I said the name for a
00:55:25.760 --> 00:55:26.181
week, and I was like,
00:55:26.201 --> 00:55:26.601
I don't like it.
00:55:26.641 --> 00:55:28.362
And then someone else was like,
00:55:28.442 --> 00:55:28.983
it's not you.
00:55:29.043 --> 00:55:29.643
And I'm like, shoot,
00:55:29.663 --> 00:55:30.262
what am I supposed to do?
00:55:30.324 --> 00:55:31.003
I told the world.
00:55:31.384 --> 00:55:32.224
And then I was like,
00:55:32.244 --> 00:55:33.125
what would I tell someone else?
00:55:33.144 --> 00:55:34.306
I was like, change the name,
00:55:34.365 --> 00:55:35.646
and just get Mo.
00:55:36.007 --> 00:55:36.166
Sorry,
00:55:36.186 --> 00:55:37.146
I'm just going to yell it out every
00:55:37.226 --> 00:55:37.588
once in a while.
00:55:37.608 --> 00:55:39.188
All right, we've got...
00:55:39.969 --> 00:55:40.889
Four and a half minutes.
00:55:40.969 --> 00:55:41.989
Do you want to just do parting shots?
00:55:42.050 --> 00:55:43.190
We've probably not enough time to get into
00:55:43.210 --> 00:55:43.670
anything else.
00:55:43.791 --> 00:55:45.371
Yeah, I would say parting shots.
00:55:46.731 --> 00:55:47.072
You know,
00:55:48.273 --> 00:55:51.114
I think the theme from today is
00:55:52.282 --> 00:55:54.103
There is a difference between worth and
00:55:54.143 --> 00:55:54.545
value.
00:55:55.284 --> 00:55:57.586
We have to understand that difference.
00:55:57.606 --> 00:55:59.268
What is the difference between worth and
00:55:59.307 --> 00:55:59.867
value?
00:56:00.309 --> 00:56:02.449
Something can be worth an infinite amount
00:56:02.489 --> 00:56:02.829
of money,
00:56:03.271 --> 00:56:05.492
but the value of it to a purchaser
00:56:05.592 --> 00:56:06.733
can be very low.
00:56:07.152 --> 00:56:09.954
So this goes back to, real quick,
00:56:10.355 --> 00:56:11.195
the Starbucks,
00:56:11.235 --> 00:56:13.237
the strike that's going on with Starbucks
00:56:13.257 --> 00:56:13.597
right now.
00:56:13.617 --> 00:56:16.518
The craziness from the New York future
00:56:16.579 --> 00:56:19.641
mayor of coming out against the Starbucks
00:56:19.661 --> 00:56:21.722
Corporation is blowing my mind.
00:56:22.463 --> 00:56:23.905
But with that being said,
00:56:24.784 --> 00:56:27.807
is Starbucks paying for the job that needs
00:56:27.847 --> 00:56:29.869
to be done or is Starbucks paying for
00:56:29.909 --> 00:56:31.710
the human who is doing the job?
00:56:32.632 --> 00:56:34.253
We're paying for the job.
00:56:34.293 --> 00:56:36.815
The job is sweeping the floors and making
00:56:36.856 --> 00:56:37.255
coffee.
00:56:37.536 --> 00:56:38.597
That's what I'm going to pay for.
00:56:38.637 --> 00:56:39.717
If you don't want to do the job,
00:56:40.219 --> 00:56:41.300
go get another job.
00:56:41.719 --> 00:56:43.061
I will find somebody else who will do
00:56:43.101 --> 00:56:43.561
that job.
00:56:43.601 --> 00:56:46.083
The job is not worth forty dollars an
00:56:46.103 --> 00:56:46.324
hour.
00:56:47.510 --> 00:56:48.771
It's value and worth.
00:56:49.050 --> 00:56:51.193
Look up the definition and understand the
00:56:51.213 --> 00:56:52.793
difference between those two words.
00:56:52.813 --> 00:56:53.894
Well, this was someone else, too,
00:56:53.974 --> 00:56:55.476
and I sort of poked the bear.
00:56:55.516 --> 00:56:57.737
They're like, we should, as a profession,
00:56:57.818 --> 00:56:58.398
strike.
00:56:59.039 --> 00:56:59.719
And I'm like, well,
00:57:00.059 --> 00:57:01.760
good luck getting five people.
00:57:02.161 --> 00:57:03.463
Good luck getting three people to show up
00:57:03.503 --> 00:57:05.043
on a live stream at the exact same
00:57:05.083 --> 00:57:05.625
time every week.
00:57:05.905 --> 00:57:06.766
That's hard.
00:57:07.425 --> 00:57:08.226
you're going to tell me you're going to
00:57:08.246 --> 00:57:09.887
organize a nationwide strike with a bunch
00:57:09.907 --> 00:57:11.789
of people who are not organized at all.
00:57:11.889 --> 00:57:13.670
And also who's going to care.
00:57:13.911 --> 00:57:14.771
Patients are going to care.
00:57:14.911 --> 00:57:16.012
PTs are going to care because we're not
00:57:16.032 --> 00:57:16.514
going to get paid.
00:57:16.954 --> 00:57:18.315
You think the insurance company is going
00:57:18.335 --> 00:57:19.916
to really get like, Hey, great, sweet.
00:57:19.976 --> 00:57:21.358
Save it a billion dollars a day,
00:57:21.438 --> 00:57:23.159
not paying on these things.
00:57:23.239 --> 00:57:24.159
Like, you know,
00:57:24.260 --> 00:57:27.342
so this is worth value and cost.
00:57:27.443 --> 00:57:28.503
Cost is what I say.
00:57:28.704 --> 00:57:30.385
It's worth value is what you're sitting
00:57:30.405 --> 00:57:32.146
there and you got the money and I'm
00:57:32.186 --> 00:57:33.067
trying to make sure I can,
00:57:33.327 --> 00:57:34.347
I don't want to undervalue,
00:57:34.387 --> 00:57:35.329
but if I overvalue it,
00:57:35.389 --> 00:57:36.329
I get zero dollars.
00:57:38.519 --> 00:57:38.599
Dave.
00:57:38.619 --> 00:57:41.451
Tony for President.
00:57:41.793 --> 00:57:42.494
Tony for President.
00:57:43.907 --> 00:57:44.867
Yeah, no, I like,
00:57:44.987 --> 00:57:46.208
I'll just double click on Tony.
00:57:46.288 --> 00:57:48.128
I like the worth versus value.
00:57:48.688 --> 00:57:51.048
Always something that's, I think for me,
00:57:51.989 --> 00:57:55.070
evolving and trying to keep an open mind
00:57:55.130 --> 00:57:56.469
with some of the feedback of like,
00:57:56.909 --> 00:57:57.951
here's what I perceive,
00:57:57.971 --> 00:57:58.751
here's what I believe.
00:57:58.791 --> 00:57:59.630
And then I throw it out to you
00:57:59.650 --> 00:58:00.630
guys, I throw it out to others.
00:58:01.550 --> 00:58:03.371
So for me, that's always,
00:58:03.391 --> 00:58:04.751
I don't want to say it's ever changing,
00:58:04.791 --> 00:58:08.452
but maybe more evolving as we grow and
00:58:08.492 --> 00:58:10.012
expand as a practice and a business.
00:58:11.851 --> 00:58:12.472
All right, guys.
00:58:12.492 --> 00:58:13.853
Come back and see us.
00:58:13.952 --> 00:58:15.333
My parting shout will be sometimes you
00:58:15.373 --> 00:58:17.215
need to hear something four thousand times
00:58:17.235 --> 00:58:19.436
before you take action.
00:58:19.476 --> 00:58:20.777
Hear it four thousand times before you
00:58:20.797 --> 00:58:21.217
take action.
00:58:21.717 --> 00:58:22.137
We'll be here.
00:58:22.978 --> 00:58:23.418
You're out.
00:58:23.699 --> 00:58:23.978
Get Mo.
00:58:23.998 --> 00:58:25.119
I'm going to have to.
00:58:25.159 --> 00:58:26.139
I'm going to take the audio.
00:58:26.940 --> 00:58:27.920
I like the way you say it better
00:58:27.961 --> 00:58:28.981
than me.
00:58:29.021 --> 00:58:30.222
Dave, you're out on Thursday, right?
00:58:32.556 --> 00:58:33.456
Did I say I was out?
00:58:33.936 --> 00:58:34.498
I thought you did.
00:58:34.518 --> 00:58:34.838
Yes.
00:58:35.818 --> 00:58:35.958
Yeah.
00:58:35.978 --> 00:58:37.237
Maybe we'll have a guest somebody.
00:58:37.257 --> 00:58:38.599
Maybe there'll be a secret guest.
00:58:38.619 --> 00:58:40.259
Maybe we'll have Ben so he doesn't have
00:58:40.298 --> 00:58:43.139
to type and we'll save Ben's thumb.
00:58:43.280 --> 00:58:44.480
I will be back Tuesday,
00:58:44.500 --> 00:58:47.681
which would be our gratefulness episode
00:58:47.701 --> 00:58:49.762
because it's before Thanksgiving next
00:58:50.121 --> 00:58:50.541
Thursday.
00:58:50.561 --> 00:58:51.581
We're going to have a theme.
00:58:52.041 --> 00:58:53.262
I love themes.
00:58:53.362 --> 00:58:54.382
Let's do gratefulness.
00:58:55.163 --> 00:58:55.583
Ben says get Moe.
00:58:55.603 --> 00:58:55.882
Get Moe.
00:58:55.902 --> 00:58:56.402
Get Moe.
00:58:56.523 --> 00:59:03.226
All right, we'll be back on Thursday.
00:59:03.246 --> 00:59:04.146
Maybe we'll have a secret guest.
00:59:04.166 --> 00:59:04.865
Who the heck knows?
00:59:05.425 --> 00:59:05.987
We'll see you guys.
00:59:06.047 --> 00:59:07.226
Follow us all the places.
00:59:07.567 --> 00:59:10.588
Let's record an outro that just says where
00:59:10.628 --> 00:59:11.568
all of our places are,
00:59:11.949 --> 00:59:13.489
and then we never need to remember and
00:59:13.548 --> 00:59:14.829
stumble over as we're just trying to end
00:59:14.889 --> 00:59:15.389
a show.
00:59:15.409 --> 00:59:16.389
That'll be the next thing we do.