Physical Therapists Need to Stop Selling Visits

Physical therapists keep saying they provide value — but then many clinics hand patients a confusing menu of visits, rates, packages, discounts, weekday pricing, weekend pricing, and “per visit” math.
That confusion may be costing you patients.
In this episode of PT Breakfast Club, Tony Meritato, Dave Kittle, and Jimmy McKay break down a real cash pay physical therapy pricing problem and ask a bigger question:
Are physical therapists selling the wrong thing?
Patients are not really buying “visits.”
They are buying relief, confidence, access, trust, and a clear plan to get back to the life they want.
This conversation covers cash based physical therapy, private practice pricing, price anchoring, simplifying your offer, patient decision-making, and why “confuse me, lose me” might be one of the most important marketing lessons for any physical therapy business.
We also talk about AI coaching, business coaching, babysitter economics, roof replacement psychology, pharma advertising, digital physical therapy platforms, and why PTs need to stop talking themselves out of money.
In this episode:
00:00 PT Breakfast Club opens
00:30 Tony’s accidental weight-loss strategy
03:00 Using AI for running, fitness, and accountability
07:30 AI vs human coaching
12:45 Dave’s cash pay PT pricing card
14:30 Why too many numbers confuse patients
17:40 If price is the biggest thing, you compete on price
18:40 Price anchoring and why it works
21:15 Should PTs sell visits, appointments, or outcomes?
24:30 The simple buying journey: call, evaluation, plan of care
29:30 What cash pay physical therapists are charging
36:15 Babysitter pricing as a value lesson
44:30 Buying back time and unlocking value
47:00 What PT can learn from pharma and insurance ads
49:30 Selling hope instead of visits
58:00 Sword, Kaia, and where PT investment is going
01:00:15 Parting shots
Hosts:
Tony Maritato
Dave Kittle
Jimmy McKay
<p>This episode is part of the <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a>, where physical therapists and clinic owners learn how to get more patients, improve operations, and grow their clinic without relying only on referrals.</p>
<p>Looking for more episodes? Explore the full <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a> for real-world strategies on physical therapy marketing, patient acquisition, and clinic growth.</p>
00:00:02.322 --> 00:00:02.581
Okay.
00:00:02.601 --> 00:00:05.224
Broadcasting way too early from three
00:00:05.264 --> 00:00:07.065
separate Wi-Fi connections.
00:00:07.144 --> 00:00:10.487
It's PT Breakfast Club with Tony Meritato,
00:00:10.747 --> 00:00:18.452
Dave Kittle, and Jimmy McKay.
00:00:18.472 --> 00:00:19.452
Unfortunately for everybody,
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I'm the only person on camera,
00:00:21.213 --> 00:00:21.975
so you have to look at me.
00:00:22.635 --> 00:00:23.274
I'm Jimmy McKay.
00:00:23.615 --> 00:00:24.515
That's Tony Meritato,
00:00:24.536 --> 00:00:25.417
the disembodied voice,
00:00:25.437 --> 00:00:26.396
and Dave Kittle will be here in a
00:00:26.437 --> 00:00:26.698
minute.
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Tony, how's it going, man?
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Good.
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I've got a funny story to share.
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Last week,
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you and I were talking about weight loss
00:00:37.316 --> 00:00:39.896
and using AI and doing all this stuff
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and I said, you know,
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like when i was in my forties late
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thirties i i understood the math you move
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five uh two hundred and fifty calories a
00:00:50.226 --> 00:00:52.406
day more you eat two hundred and fifty
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calories a day less you lose a pound
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of fat a week and i said now
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in my fifties it doesn't work but i
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found something that does what is what is
00:01:01.429 --> 00:01:01.909
that
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What do you think?
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I'll give you one guess and it's not
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AI.
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Dave would be proud.
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There's no technology involved.
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In fact, it's the opposite of technology.
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Did you get sick?
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Yes.
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Biology is the opposite of technology,
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but that'll do the trick.
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Here's the deal.
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I'm at home.
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I've got four boys.
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We have a dual air fryer and they're
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constantly using it.
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I find a raw hamburger patty.
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We have frozen hamburger patties.
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So I find a raw hamburger patty sitting
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in the air fryer.
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I'm like, oh shit,
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I can't let this go to waste.
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It was probably from the night before,
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but I have no idea.
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It didn't smell rancid.
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So I cooked it and then I ate
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it.
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And then for like a week going on
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to a week and a half,
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I just cannot like eat well, normal.
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My stomach is upset after like two bites
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of just about anything.
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I'm down ten pounds.
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It was miserable, but it's not like food.
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Ten pounds,
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but it's not like food poisoning because I
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never threw up.
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I wanted to throw up,
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but I didn't throw up.
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It was just weird.
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It was weird.
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Now, I had the GI stuff,
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but not the like vomiting.
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And so, of course,
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I put it in the chat GPT and
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I'm like, hey, you know.
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I haven't run for a week.
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I need to get back to running.
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What do I do about it?
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And it's like, well, do this, do this,
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do this.
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Okay.
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I've lost nearly ten pounds in about ten
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days.
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And it's like, well,
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it's probably just water weight and low
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glycogen storage.
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And I'm like, you bitch.
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Tell me I'm losing fat with all the
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suffering.
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That ain't how it works, man.
00:02:51.187 --> 00:02:51.967
You got to suffer for longer than that,
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a week,
00:02:52.146 --> 00:02:55.248
but
00:02:57.043 --> 00:02:58.084
I mean, that does show you, like,
00:02:58.123 --> 00:03:00.243
so the reason we're talking about this,
00:03:00.264 --> 00:03:01.705
if you missed the last episode, is,
00:03:03.104 --> 00:03:04.784
and we can talk briefly about how we
00:03:04.905 --> 00:03:05.306
use it,
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because I used AI does not tell the
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whole story.
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Like, there's some skill to it.
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There's some tricks to it.
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There's some other stuff to it.
00:03:16.808 --> 00:03:16.968
Yeah.
00:03:19.151 --> 00:03:21.491
When I started using AI, I was like,
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I want to get fit and lose weight.
00:03:23.193 --> 00:03:25.775
And I went up four pounds for the
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first week.
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And only yesterday did I actually go down
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a pound from my original weight.
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And then, of course, I was like,
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it's always giving me like this,
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not toxic positivity, but a little for me,
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a little too much.
00:03:41.093 --> 00:03:42.653
I'm a silver lining guy,
00:03:42.693 --> 00:03:45.794
but I'm more of my realist or an
00:03:45.914 --> 00:03:47.295
optimist, pessimist, realist.
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I'm more of a realist.
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I'm like, give it to me straight.
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You're not doing it well enough,
00:03:51.177 --> 00:03:52.057
so I'll do it better.
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So I just dropped one pound in the
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last week and a half,
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two weeks of on purpose doing what I'm
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doing.
00:04:02.400 --> 00:04:03.479
And we can talk about how we're doing
00:04:03.580 --> 00:04:03.980
it as well.
00:04:04.181 --> 00:04:05.080
How are you using it?
00:04:05.121 --> 00:04:08.080
Did you create just a chat and how
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did you start it?
00:04:08.861 --> 00:04:10.322
Like get to the nitty gritty because it
00:04:10.361 --> 00:04:11.241
might seem boring,
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but this is a differentiator.
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For which part?
00:04:15.176 --> 00:04:16.737
For the AI, how did you start it?
00:04:16.757 --> 00:04:18.038
Are you just having a conversation with
00:04:18.079 --> 00:04:18.798
ChatGPT?
00:04:18.819 --> 00:04:20.100
Did you start off with goals?
00:04:20.139 --> 00:04:23.221
Did you start off with a weight and
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body mass index?
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Or how in-depth did you go with it?
00:04:26.603 --> 00:04:27.584
So for reference,
00:04:27.625 --> 00:04:28.886
just so we're talking about the same
00:04:28.925 --> 00:04:31.666
thing, the weight loss was pure stupidity.
00:04:32.148 --> 00:04:33.247
No AI involved.
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You're using AI after running.
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The running, yeah.
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So yeah, I started a chat.
00:04:37.951 --> 00:04:40.273
And like I do with all projects like
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this, and I do the same on Gemini.
00:04:42.454 --> 00:04:43.514
It's not just ChatGPT.
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I started chat.
00:04:45.235 --> 00:04:47.055
I feed the chat the information.
00:04:47.115 --> 00:04:48.735
So I went into my running app because
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I had been running prior,
00:04:50.637 --> 00:04:52.576
grab all the analytics out of my running
00:04:52.697 --> 00:04:54.958
app, upload the running analytics,
00:04:55.197 --> 00:04:58.918
distance, time, frequency, intensity.
00:04:59.158 --> 00:05:01.379
Then I put in my blood pressure.
00:05:01.478 --> 00:05:02.800
I put in my body weight.
00:05:02.939 --> 00:05:05.720
I put in kind of a little emotional
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like, hey, this is what I've been feeling.
00:05:07.721 --> 00:05:08.040
This is
00:05:08.701 --> 00:05:11.307
after every run, yeah, this is, you know,
00:05:11.507 --> 00:05:13.172
what, uh, what it felt like,
00:05:13.192 --> 00:05:13.733
was it hard?
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Was it easy rate of perceived exertion
00:05:15.817 --> 00:05:16.538
kind of stuff?
00:05:17.461 --> 00:05:17.581
Um,
00:05:18.521 --> 00:05:19.423
And then we just,
00:05:19.583 --> 00:05:21.963
every single day I take new screenshots of
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the new, new analytics.
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I put it in there.
00:05:25.206 --> 00:05:27.807
I do this with my social media stuff.
00:05:27.966 --> 00:05:29.788
I do this when I want to grow
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a garden.
00:05:30.548 --> 00:05:32.028
I do this with any,
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any related thing that I'm going to use
00:05:34.009 --> 00:05:36.971
AI to help me track and monitor.
00:05:37.932 --> 00:05:39.312
And each one's a separate chat.
00:05:39.952 --> 00:05:41.394
And then once the chat gets a little
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too long, what?
00:05:43.651 --> 00:05:45.492
Each one's a separate chat?
00:05:45.533 --> 00:05:47.055
No, no, like the running is a chat.
00:05:47.375 --> 00:05:48.615
The gardening is a chat.
00:05:48.735 --> 00:05:50.456
The food, yeah.
00:05:50.958 --> 00:05:52.579
Once the chat gets too long,
00:05:52.738 --> 00:05:54.199
AI starts to degrade.
00:05:54.759 --> 00:05:57.081
So then either I get a summary,
00:05:57.101 --> 00:05:59.163
a synopsis of what we've done and then
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start a new chat or reintegrate,
00:06:02.406 --> 00:06:03.646
put new analytics,
00:06:03.666 --> 00:06:05.007
like update everything and say,
00:06:05.588 --> 00:06:07.009
here's the new starting point.
00:06:07.050 --> 00:06:08.069
Let's go from here.
00:06:08.930 --> 00:06:10.232
I just had to do that with my
00:06:10.291 --> 00:06:11.273
social media stuff.
00:06:12.105 --> 00:06:14.045
It was starting to lose the analytics.
00:06:14.706 --> 00:06:16.026
I started a new chat,
00:06:16.627 --> 00:06:18.889
put in fresh analytics from the weekend,
00:06:19.629 --> 00:06:21.930
uh, thirty days back and I said, okay,
00:06:21.990 --> 00:06:23.891
now this is where we're starting.
00:06:23.971 --> 00:06:24.732
These are the goals.
00:06:24.771 --> 00:06:25.752
These are the objectives.
00:06:27.266 --> 00:06:27.526
Yeah,
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I do a couple of things like same
00:06:29.730 --> 00:06:29.829
thing.
00:06:29.870 --> 00:06:30.810
We'll just stay with health.
00:06:31.310 --> 00:06:32.192
It's I started here.
00:06:32.252 --> 00:06:32.572
I am.
00:06:32.612 --> 00:06:33.432
Here's my goals.
00:06:34.053 --> 00:06:36.016
I was going to list all the pieces
00:06:36.055 --> 00:06:37.877
of athletic equipment that I had.
00:06:37.898 --> 00:06:39.199
Then I want to just taking pictures and
00:06:39.218 --> 00:06:39.720
I'm like, I don't know,
00:06:39.779 --> 00:06:41.221
inventory this bang, bang, bang, bang,
00:06:41.240 --> 00:06:41.521
bang.
00:06:41.841 --> 00:06:42.622
I like doing this.
00:06:42.682 --> 00:06:43.583
I don't like doing this.
00:06:44.204 --> 00:06:45.685
And then it started by saying,
00:06:45.786 --> 00:06:47.507
every morning I want your starting weight.
00:06:47.668 --> 00:06:49.209
And it's like the third day of me
00:06:49.249 --> 00:06:50.571
going up three pounds.
00:06:50.591 --> 00:06:51.771
It was like, okay,
00:06:52.112 --> 00:06:54.394
let's only review the actual weight every
00:06:54.434 --> 00:06:56.096
two or three days because it really isn't
00:06:56.115 --> 00:06:56.937
about short term.
00:06:56.976 --> 00:06:57.718
It's about long term.
00:06:57.737 --> 00:06:59.098
It's being a little bit of toxic
00:06:59.139 --> 00:06:59.720
positivity.
00:07:00.103 --> 00:07:01.884
it gives me some breakdowns and i keep
00:07:01.923 --> 00:07:02.985
it simple too when i get off the
00:07:03.004 --> 00:07:04.526
peloton i'm not sitting there telling it
00:07:04.545 --> 00:07:07.326
i'm not writing down how many kilojoules i
00:07:07.367 --> 00:07:09.367
did i'm just taking a picture here's my
00:07:09.408 --> 00:07:12.209
analytics here's how i did i verbally you
00:07:12.230 --> 00:07:13.911
know just here's what i ate here's what
00:07:13.971 --> 00:07:15.672
i did got it got it make some
00:07:15.711 --> 00:07:18.093
sense out of that and it gives me
00:07:18.112 --> 00:07:20.353
a plan for the next couple of days
00:07:20.374 --> 00:07:22.415
let's get dave in it in on it
00:07:22.875 --> 00:07:24.716
are you using are you using sort of
00:07:24.757 --> 00:07:26.517
that sort of chat feature at all in
00:07:26.697 --> 00:07:28.199
in health or you just no
00:07:30.310 --> 00:07:32.192
Is this a different feature in ChatGPT or
00:07:32.213 --> 00:07:33.634
Gemini?
00:07:33.653 --> 00:07:33.774
No, no.
00:07:33.814 --> 00:07:34.413
Just using it.
00:07:34.935 --> 00:07:35.415
Saying, hey,
00:07:35.454 --> 00:07:37.016
you're now my health and fitness coach or
00:07:37.055 --> 00:07:38.336
I just need another set of ears for
00:07:38.357 --> 00:07:38.617
this.
00:07:39.137 --> 00:07:39.937
Here's where I am.
00:07:39.978 --> 00:07:40.778
Here's what I did.
00:07:40.819 --> 00:07:41.819
If I want this goal,
00:07:41.858 --> 00:07:43.240
what would you recommend or things like
00:07:43.259 --> 00:07:43.480
that?
00:07:44.081 --> 00:07:45.802
You know, I'd be curious from Dave.
00:07:46.302 --> 00:07:47.983
Dave uses a business coach,
00:07:48.024 --> 00:07:49.204
a personal coach.
00:07:50.199 --> 00:07:54.221
Do you also use any AI as that
00:07:54.521 --> 00:07:56.163
business personal coach?
00:07:56.382 --> 00:07:58.303
And what's the difference between the two?
00:07:58.343 --> 00:07:58.504
Like,
00:07:58.545 --> 00:08:00.906
what does Sturdy bring to the table that
00:08:00.946 --> 00:08:04.709
an AI can't?
00:08:04.769 --> 00:08:05.009
I mean,
00:08:05.108 --> 00:08:07.471
as much AI can pull from other...
00:08:08.415 --> 00:08:10.396
areas of knowledge bases and all that,
00:08:10.415 --> 00:08:12.357
like sturdy had six locations.
00:08:12.456 --> 00:08:14.516
He had a big team,
00:08:14.596 --> 00:08:17.898
fifty or something employees or more sold
00:08:17.958 --> 00:08:18.057
it.
00:08:18.218 --> 00:08:18.458
Right.
00:08:18.937 --> 00:08:20.478
Charge out of pocket in a major city
00:08:20.497 --> 00:08:21.278
in San Francisco,
00:08:21.478 --> 00:08:22.697
similar to what I'm trying to do in
00:08:22.718 --> 00:08:23.199
New York City.
00:08:23.298 --> 00:08:26.319
So he's already been there and done it.
00:08:26.538 --> 00:08:28.319
And I mean, OK,
00:08:28.358 --> 00:08:29.680
the one the one thing that I think
00:08:29.699 --> 00:08:31.560
is really easy is if I have to
00:08:31.600 --> 00:08:33.980
do some takeaway thing like homework or,
00:08:34.100 --> 00:08:36.081
you know, hey, work on this, you know,
00:08:36.500 --> 00:08:37.380
before it was like,
00:08:39.461 --> 00:08:39.504
No.
00:08:40.339 --> 00:08:41.740
make core values like what are the things
00:08:41.759 --> 00:08:43.841
that annoy you in your business uh and
00:08:43.942 --> 00:08:45.302
usually like the things that frustrate you
00:08:45.342 --> 00:08:46.644
and annoy you usually that's like you can
00:08:46.663 --> 00:08:48.065
pull your core values out of that because
00:08:48.105 --> 00:08:50.426
it's things that you like inherently like
00:08:50.505 --> 00:08:52.227
hate or don't want to exemplify in your
00:08:52.268 --> 00:08:53.769
business right so like i can put that
00:08:53.808 --> 00:08:55.830
in the chat gpt and i can say
00:08:55.870 --> 00:08:57.171
hey even you know remind me in a
00:08:57.191 --> 00:08:59.332
week or two but like there is there
00:08:59.393 --> 00:09:01.874
is no onus that is different than a
00:09:01.953 --> 00:09:04.355
human where i have to be accountable to
00:09:04.375 --> 00:09:06.017
another human this is why we talk about
00:09:06.037 --> 00:09:08.119
one-on-one like we talk about in person
00:09:08.239 --> 00:09:09.600
physical therapy versus digital stuff
00:09:10.019 --> 00:09:10.820
That's one thing.
00:09:10.860 --> 00:09:11.039
I mean,
00:09:11.500 --> 00:09:13.640
AI can have access to unlimited
00:09:13.660 --> 00:09:14.321
information.
00:09:15.221 --> 00:09:18.962
But usually I have a Thursday call with
00:09:18.982 --> 00:09:19.302
Sturdy,
00:09:19.403 --> 00:09:21.082
three out of the four Thursdays of every
00:09:21.123 --> 00:09:21.344
month.
00:09:21.744 --> 00:09:23.864
So if I have to do something that
00:09:24.445 --> 00:09:26.024
we're going to discuss on the next call,
00:09:27.304 --> 00:09:28.426
I have way more...
00:09:29.919 --> 00:09:33.482
I have way more of accountability that I
00:09:33.523 --> 00:09:34.943
need to show up for that next call
00:09:35.344 --> 00:09:37.326
with the thing that I'm working on or
00:09:37.346 --> 00:09:39.667
already done or send questions or, hey,
00:09:39.687 --> 00:09:40.447
this is what I'm working on.
00:09:40.467 --> 00:09:41.548
What do you think so far?
00:09:42.168 --> 00:09:43.950
Or I send him agendas.
00:09:44.009 --> 00:09:46.312
I send him updates of wins and challenges.
00:09:46.412 --> 00:09:48.133
And here's how the week is going or
00:09:48.173 --> 00:09:50.134
here's how last week was going before
00:09:50.914 --> 00:09:52.096
between last call and this call.
00:09:54.910 --> 00:09:56.351
Maybe you could do all of that in
00:09:56.451 --> 00:09:56.812
AI,
00:09:57.272 --> 00:10:00.092
but it's no different than like people
00:10:00.133 --> 00:10:01.692
like have it have a hundred apps on
00:10:01.712 --> 00:10:03.594
their phone and like no one takes any
00:10:03.693 --> 00:10:04.374
app seriously.
00:10:04.413 --> 00:10:06.475
People have the running apps and the diet
00:10:06.534 --> 00:10:08.154
apps and the food apps and all this
00:10:08.174 --> 00:10:08.995
type of stuff.
00:10:09.495 --> 00:10:11.275
And a lot of our country is still
00:10:11.437 --> 00:10:13.996
overweight and out of shape and unhealthy
00:10:14.017 --> 00:10:14.498
and unwell.
00:10:14.557 --> 00:10:14.778
Right.
00:10:14.798 --> 00:10:17.979
So I still use GPT and Gemini more
00:10:18.019 --> 00:10:18.739
for exercise.
00:10:19.099 --> 00:10:22.220
generating social media captions images
00:10:22.259 --> 00:10:25.059
sometimes uh we were talking about the the
00:10:25.100 --> 00:10:26.620
rates and the investment pricing that i'm
00:10:26.640 --> 00:10:29.480
working on the graphic that we we
00:10:29.500 --> 00:10:30.701
discussed over the weekend i wanted to get
00:10:30.721 --> 00:10:33.961
your guys input um more like more like
00:10:33.981 --> 00:10:35.461
that stuff maybe some i used it for
00:10:35.621 --> 00:10:38.523
sops i've used it for my my last
00:10:38.562 --> 00:10:41.024
couple full-time w-two hires like the
00:10:41.124 --> 00:10:43.504
actual like agreements and contracts like
00:10:43.524 --> 00:10:45.804
the master employment agreement that says
00:10:45.884 --> 00:10:46.985
no moonlighting and
00:10:47.684 --> 00:10:50.187
company property to return company
00:10:50.227 --> 00:10:52.210
property or any other like intellectual
00:10:52.250 --> 00:10:54.272
property or like not stealing patient
00:10:54.312 --> 00:10:55.553
records and all that type of stuff.
00:10:55.953 --> 00:10:58.056
There was like five of those contracts or
00:10:58.115 --> 00:11:00.359
agreements that I use chat GPT and Gemini
00:11:00.418 --> 00:11:02.821
for to then have my therapist sign.
00:11:04.024 --> 00:11:04.365
But no,
00:11:04.565 --> 00:11:06.586
I'm not using it for health and wellness.
00:11:06.686 --> 00:11:07.066
I'm not.
00:11:07.385 --> 00:11:10.365
I have used it for creating a workout
00:11:10.405 --> 00:11:10.726
plan.
00:11:10.826 --> 00:11:12.187
But it's like then I had this knee
00:11:12.206 --> 00:11:13.787
that I messed up.
00:11:13.826 --> 00:11:14.287
I bumped.
00:11:14.547 --> 00:11:15.508
I slid on my knee.
00:11:15.548 --> 00:11:16.067
It was swollen.
00:11:16.107 --> 00:11:16.788
I had it drained.
00:11:16.827 --> 00:11:17.648
It swelled back up.
00:11:17.707 --> 00:11:18.347
It was bruised.
00:11:18.388 --> 00:11:20.469
Now it's it's ninety percent.
00:11:20.528 --> 00:11:21.369
I'm still running on it,
00:11:21.408 --> 00:11:22.568
working out on it, spring on it.
00:11:22.589 --> 00:11:24.750
But I'm not working out every day like
00:11:24.789 --> 00:11:25.370
I want to.
00:11:25.769 --> 00:11:27.129
Plus, I'm in baseball season.
00:11:27.190 --> 00:11:27.370
Right.
00:11:27.409 --> 00:11:29.110
So I have used it for.
00:11:30.110 --> 00:11:32.270
Hey, ChatGPT, here's my goals.
00:11:32.311 --> 00:11:33.351
I want to break a sweat every day.
00:11:33.412 --> 00:11:35.011
Here's the equipment I have access to in
00:11:35.032 --> 00:11:35.591
my home gym.
00:11:36.072 --> 00:11:38.592
Here's the exercise that I like, squats,
00:11:38.613 --> 00:11:40.212
deadlifts, lunges, all that type of stuff.
00:11:41.413 --> 00:11:41.854
But no,
00:11:41.874 --> 00:11:43.254
I haven't used it for any other
00:11:43.313 --> 00:11:45.774
accountability or tracking anything else
00:11:45.994 --> 00:11:49.075
or giving it information like Tony was
00:11:49.095 --> 00:11:49.315
saying.
00:11:49.975 --> 00:11:52.796
Here's my RPE or here's how I felt
00:11:52.895 --> 00:11:54.035
or here, this and that.
00:11:54.056 --> 00:11:56.017
So I haven't used it to that extent.
00:11:56.976 --> 00:11:57.697
Maybe I will in the future.
00:11:57.716 --> 00:11:57.956
We'll see.
00:12:00.216 --> 00:12:01.258
don't know what the i don't know what
00:12:01.278 --> 00:12:04.100
the formula is but it's definitely some
00:12:04.140 --> 00:12:06.462
percentage of new information and some
00:12:06.822 --> 00:12:08.524
percentage confirmation of what you
00:12:08.565 --> 00:12:10.506
already sort of know like i'm asking it
00:12:10.527 --> 00:12:12.107
what to buy at the store and like
00:12:12.288 --> 00:12:13.769
eighty percent of it i'm like i knew
00:12:13.789 --> 00:12:15.692
that but twenty percent i'm like if you
00:12:15.711 --> 00:12:17.293
give me a couple things that i could
00:12:17.352 --> 00:12:19.554
eat that i like that aren't bad you
00:12:19.575 --> 00:12:20.976
know i'm using air quotes for bad
00:12:22.158 --> 00:12:23.118
then I would appreciate that.
00:12:23.138 --> 00:12:24.698
And I sort of knew eighty percent of
00:12:24.739 --> 00:12:25.139
it already.
00:12:25.198 --> 00:12:25.419
Right.
00:12:25.500 --> 00:12:27.120
Lean chicken, lean, lean, lean.
00:12:27.620 --> 00:12:27.941
Right.
00:12:28.160 --> 00:12:29.081
But vegetables.
00:12:29.261 --> 00:12:30.442
This is a surprise to me.
00:12:30.503 --> 00:12:31.604
Right.
00:12:31.663 --> 00:12:34.184
I went and bought Greek yogurt and then
00:12:34.485 --> 00:12:36.086
told me I bought the wrong Greek yogurt
00:12:36.105 --> 00:12:37.346
because it's like that one's the fake.
00:12:37.386 --> 00:12:38.107
That's all the sugar.
00:12:38.128 --> 00:12:38.748
I got it.
00:12:38.788 --> 00:12:39.128
Got it.
00:12:39.207 --> 00:12:39.447
Got it.
00:12:39.469 --> 00:12:40.649
Got it.
00:12:40.688 --> 00:12:43.671
Do you want to talk about your the
00:12:43.711 --> 00:12:44.552
thing that you share with us,
00:12:44.611 --> 00:12:47.113
the graphic and the thing that Dave or
00:12:47.153 --> 00:12:47.933
Tony gave feedback on?
00:12:48.570 --> 00:12:50.270
Yeah, let's talk about that.
00:12:50.711 --> 00:12:52.591
And then if you get a chance,
00:12:52.851 --> 00:12:54.852
let's see if you can pull up the
00:12:54.993 --> 00:12:57.354
post on Facebook that shows other people's
00:12:57.374 --> 00:13:00.134
pricing from the uncaged clinician.
00:13:00.154 --> 00:13:01.456
Because I think it'd be good for people
00:13:01.475 --> 00:13:03.817
to see what people are saying they charge.
00:13:04.476 --> 00:13:04.797
Yeah.
00:13:04.856 --> 00:13:05.557
And that's actually,
00:13:05.658 --> 00:13:07.317
it's so funny because that's what prompted
00:13:07.357 --> 00:13:09.778
me to, because over the, on Saturday,
00:13:10.139 --> 00:13:11.980
I had two like warm leads that called
00:13:12.080 --> 00:13:14.421
in for home visits in New York City.
00:13:14.620 --> 00:13:17.623
And that's, I texted like a paragraph
00:13:18.409 --> 00:13:20.331
like you know separated with white space
00:13:20.350 --> 00:13:22.253
in between and bulleted like here's how
00:13:22.273 --> 00:13:25.394
much we charge or whatever but I was
00:13:25.434 --> 00:13:26.696
like you know what I don't know why
00:13:26.716 --> 00:13:28.897
I just like this doesn't look professional
00:13:28.917 --> 00:13:30.717
like texting all these rates or whatever
00:13:30.758 --> 00:13:32.879
like it should be like a for better
00:13:32.960 --> 00:13:34.821
or for worse names like uh like a
00:13:34.880 --> 00:13:37.143
menu card something where it's like so
00:13:37.163 --> 00:13:39.604
that the person when they get it they're
00:13:39.624 --> 00:13:41.625
less likely to negotiate or haggle on it
00:13:41.686 --> 00:13:42.986
because they're like oh this is like
00:13:43.975 --> 00:13:45.937
a business already has this created like
00:13:45.996 --> 00:13:47.658
on a menu as opposed to,
00:13:48.499 --> 00:13:50.080
I'm texting you like,
00:13:50.200 --> 00:13:51.780
like when the contractor, you know,
00:13:52.541 --> 00:13:53.461
or the plumber or whatever,
00:13:53.501 --> 00:13:54.643
like writes out like on a piece of
00:13:54.682 --> 00:13:55.822
paper, like, you know, this is the,
00:13:55.842 --> 00:13:57.344
and this is, you know, and this is,
00:13:57.364 --> 00:13:57.604
and so,
00:14:01.982 --> 00:14:02.363
it looks,
00:14:02.683 --> 00:14:03.865
I think it could make it a little
00:14:03.884 --> 00:14:04.365
more formal.
00:14:04.384 --> 00:14:05.966
So that was, that was the post, Tony,
00:14:05.986 --> 00:14:06.527
that actually,
00:14:07.028 --> 00:14:08.708
I think around Friday or Saturday that I
00:14:08.788 --> 00:14:10.350
saw that we saw the same post on,
00:14:10.471 --> 00:14:12.592
on cage clinician about the title of that
00:14:12.633 --> 00:14:12.873
post.
00:14:12.893 --> 00:14:13.793
So I can find it.
00:14:13.854 --> 00:14:15.355
Cause I'm seeing a lot.
00:14:15.375 --> 00:14:17.197
They were asking what cash-based
00:14:17.216 --> 00:14:18.177
therapists are charging.
00:14:18.197 --> 00:14:19.938
All right.
00:14:19.999 --> 00:14:20.700
I'll look for it.
00:14:21.299 --> 00:14:21.600
Yeah.
00:14:21.980 --> 00:14:22.601
In the meantime,
00:14:22.721 --> 00:14:25.163
do you have the screenshot of what Dave
00:14:25.244 --> 00:14:25.624
put up?
00:14:26.144 --> 00:14:28.067
Yeah.
00:14:28.167 --> 00:14:28.386
Yeah.
00:14:29.760 --> 00:14:32.744
So, I mean, just real quick, visually,
00:14:33.144 --> 00:14:35.486
from me looking at this immediately on the
00:14:35.506 --> 00:14:36.967
phone, the big thing that stands out,
00:14:36.988 --> 00:14:39.910
it's hard to read, the font itself.
00:14:40.130 --> 00:14:42.933
It's fancy, it's professional, but it's,
00:14:43.514 --> 00:14:44.475
you know, just kind of...
00:14:45.456 --> 00:14:47.096
Like I have to do one of those,
00:14:47.378 --> 00:14:48.918
like tilt my head back,
00:14:48.979 --> 00:14:51.320
five hundred and fifty if Saturday,
00:14:51.400 --> 00:14:53.022
Sunday and a couple other things.
00:14:53.081 --> 00:14:57.164
And then, of course, a variety of stuff.
00:14:57.904 --> 00:15:00.947
And I do think me included.
00:15:00.967 --> 00:15:01.648
I love the feedback.
00:15:01.668 --> 00:15:03.610
Keep it coming.
00:15:03.649 --> 00:15:04.389
Me included.
00:15:04.549 --> 00:15:05.431
It's just, you know,
00:15:05.870 --> 00:15:07.371
we got to think about who the client
00:15:07.511 --> 00:15:07.652
is.
00:15:08.533 --> 00:15:10.634
am I putting the responsibility on the
00:15:10.673 --> 00:15:12.754
client of, I don't know,
00:15:12.854 --> 00:15:13.673
what do I choose?
00:15:13.693 --> 00:15:14.754
Do I do twenty four?
00:15:14.794 --> 00:15:15.715
Do I do twelve?
00:15:15.754 --> 00:15:17.855
Like, how do I know what to choose?
00:15:18.475 --> 00:15:20.836
As opposed to just saying, like, here,
00:15:20.995 --> 00:15:21.995
this is what it is.
00:15:22.035 --> 00:15:23.155
This is what we're going to do.
00:15:23.235 --> 00:15:24.756
Or I love what you said.
00:15:24.836 --> 00:15:26.076
Like, it needs a name.
00:15:26.116 --> 00:15:27.317
Jimmy's golden rule.
00:15:27.356 --> 00:15:28.998
Like, everything needs a name.
00:15:29.398 --> 00:15:32.038
So just give me the Dave starter package.
00:15:32.479 --> 00:15:33.678
This is what everybody gets.
00:15:33.818 --> 00:15:35.899
Nobody gets to start with just one thing.
00:15:35.999 --> 00:15:37.720
You don't get to just buy and avow.
00:15:39.044 --> 00:15:41.826
start with the starter package or if
00:15:41.846 --> 00:15:43.785
you're the other route like the mechanic
00:15:43.806 --> 00:15:45.566
across the street okay seventy dollar
00:15:45.586 --> 00:15:47.567
diagnostic a hundred and fifty dollar
00:15:47.586 --> 00:15:50.346
whatever and that'll be applied to what we
00:15:50.386 --> 00:15:52.727
agree on after that or this is the
00:15:52.768 --> 00:15:58.489
minimum you know yeah two things this felt
00:15:58.509 --> 00:16:00.869
like a new york city uh parking sign
00:16:01.389 --> 00:16:03.269
which is you can park here on even
00:16:03.289 --> 00:16:03.669
days
00:16:04.703 --> 00:16:05.985
but not on odd days,
00:16:06.085 --> 00:16:06.845
except on the weekend,
00:16:06.904 --> 00:16:08.346
unless it's a holiday.
00:16:08.365 --> 00:16:09.865
And I'm like,
00:16:09.885 --> 00:16:11.706
do I park here or not?
00:16:12.187 --> 00:16:12.927
Or not?
00:16:12.967 --> 00:16:13.628
Bro, bro, you know,
00:16:13.687 --> 00:16:14.849
it says what day of the week,
00:16:14.869 --> 00:16:15.808
you know, what day of the week.
00:16:15.849 --> 00:16:18.289
So if you listen, I, by the way,
00:16:18.370 --> 00:16:18.789
just, just,
00:16:18.910 --> 00:16:20.370
just if anyone is watching or listening,
00:16:20.410 --> 00:16:21.971
like I do this on purpose,
00:16:22.052 --> 00:16:24.273
I want to hear your actual role feedback.
00:16:24.293 --> 00:16:28.335
But look at the first line, five fifty.
00:16:28.455 --> 00:16:30.135
If Saturday or Sunday say weekend.
00:16:31.456 --> 00:16:32.236
Why use two words?
00:16:32.277 --> 00:16:32.376
Yeah.
00:16:34.024 --> 00:16:35.166
Well, it could be weekend.
00:16:35.485 --> 00:16:36.546
I just I want it to be just
00:16:36.586 --> 00:16:37.145
very clear.
00:16:37.407 --> 00:16:38.086
So, you know, which day.
00:16:38.106 --> 00:16:39.126
But yes, it could be weekend.
00:16:39.326 --> 00:16:40.988
But I wouldn't want to say week day
00:16:41.028 --> 00:16:42.568
because I feel like some people might not
00:16:42.609 --> 00:16:44.610
even like a weekday is Monday through
00:16:44.629 --> 00:16:44.929
Sunday.
00:16:45.009 --> 00:16:46.129
Some people might think, I don't know.
00:16:46.149 --> 00:16:48.130
So it could say weekend and then Monday
00:16:48.150 --> 00:16:48.671
through Friday.
00:16:49.131 --> 00:16:49.812
And no point.
00:16:49.912 --> 00:16:51.932
Every weekend is Saturday, Sunday.
00:16:53.148 --> 00:16:55.428
But anyway,
00:16:55.448 --> 00:16:58.350
I would say that because likely the twenty
00:16:58.370 --> 00:17:00.371
four visit of a twelve visit needs some
00:17:00.831 --> 00:17:01.592
explaining,
00:17:02.452 --> 00:17:04.433
doing it in this format is too much.
00:17:04.473 --> 00:17:05.795
Like you want to look him in the
00:17:05.974 --> 00:17:07.395
eye and you've got to decide whether this
00:17:07.455 --> 00:17:09.116
person is even right, right for them.
00:17:09.501 --> 00:17:11.663
So I ran it and I sort of
00:17:11.702 --> 00:17:13.763
jotted down my notes and then vomited this
00:17:13.784 --> 00:17:14.983
thing into AI and said,
00:17:15.545 --> 00:17:16.984
I want you to explain it to me
00:17:17.204 --> 00:17:19.086
if I was,
00:17:19.125 --> 00:17:20.386
and I usually pick my sort of Mount
00:17:20.446 --> 00:17:20.926
Rushmore,
00:17:21.807 --> 00:17:23.647
which is like Rory Sutherland or Seth
00:17:23.688 --> 00:17:25.308
Godin, Gary Vee.
00:17:25.368 --> 00:17:27.329
Gary Vee just wants a graphic, right?
00:17:27.369 --> 00:17:29.530
Just of Dave punching pain in the face
00:17:29.570 --> 00:17:29.931
or whatever.
00:17:30.351 --> 00:17:31.951
But yeah, a lot of it was like,
00:17:31.991 --> 00:17:32.571
we understand like,
00:17:32.632 --> 00:17:33.712
what are you solving for?
00:17:33.752 --> 00:17:35.373
Because the headline says rates,
00:17:35.393 --> 00:17:36.374
investment and pricing.
00:17:37.034 --> 00:17:38.756
but doesn't say what you're solving for.
00:17:39.415 --> 00:17:40.136
Even your name,
00:17:40.156 --> 00:17:41.438
even the name of the organization,
00:17:41.498 --> 00:17:42.378
Concierge Pain Relief,
00:17:43.119 --> 00:17:44.980
says more about what you're solving.
00:17:45.221 --> 00:17:47.083
So what are we solving for here?
00:17:47.423 --> 00:17:49.164
So if someone who didn't really understand
00:17:49.184 --> 00:17:50.165
what your business was,
00:17:50.787 --> 00:17:51.867
would they understand what we're...
00:17:52.008 --> 00:17:52.788
Because right now, everything,
00:17:53.308 --> 00:17:55.750
the largest font is price.
00:17:56.451 --> 00:17:58.193
So right now, you're competing on price.
00:17:58.334 --> 00:17:59.535
And that's not what you want to compete
00:17:59.575 --> 00:17:59.654
on.
00:17:59.815 --> 00:18:00.055
No,
00:18:00.355 --> 00:18:01.938
equally it says investment at the same
00:18:01.978 --> 00:18:02.239
font.
00:18:02.278 --> 00:18:03.701
And I want it to be investment as
00:18:03.760 --> 00:18:05.502
opposed to here's our menu.
00:18:05.542 --> 00:18:08.627
Here's how much it costs, right?
00:18:08.748 --> 00:18:10.590
So it could just say pricing.
00:18:10.830 --> 00:18:12.073
It could just say rates and pricing.
00:18:13.335 --> 00:18:15.297
So I have investment in their own purpose
00:18:15.317 --> 00:18:17.278
to convey that you're investing in your
00:18:17.298 --> 00:18:18.078
health and wellness.
00:18:18.878 --> 00:18:20.000
No, it's not a title.
00:18:20.099 --> 00:18:21.800
It's not like, you know, whatever,
00:18:22.121 --> 00:18:22.622
like Tony said,
00:18:22.662 --> 00:18:24.663
like your starter package or whatever.
00:18:24.682 --> 00:18:26.023
Like it's not a formal title.
00:18:26.503 --> 00:18:27.924
But when people are like, well,
00:18:27.944 --> 00:18:28.665
how much does it cost?
00:18:28.685 --> 00:18:29.705
Like if you don't take insurance,
00:18:29.746 --> 00:18:30.307
how much is it?
00:18:30.646 --> 00:18:31.887
How much is it out of pocket?
00:18:32.644 --> 00:18:32.845
Yeah.
00:18:33.046 --> 00:18:34.467
Also, like this is probably just from AI,
00:18:34.507 --> 00:18:35.689
but it says five fifty,
00:18:35.709 --> 00:18:37.671
then five fifty again and fifty and three
00:18:37.691 --> 00:18:38.132
fifty again.
00:18:38.311 --> 00:18:38.732
Like really.
00:18:38.752 --> 00:18:40.173
Yeah.
00:18:40.375 --> 00:18:42.076
That is a little that is a little
00:18:42.156 --> 00:18:42.576
redundant.
00:18:42.637 --> 00:18:43.459
But by the way,
00:18:43.699 --> 00:18:45.201
if anyone doesn't know me or anything like
00:18:45.461 --> 00:18:47.262
we specifically say this.
00:18:47.963 --> 00:18:50.605
and show it or disclose it by saying
00:18:50.744 --> 00:18:53.946
five fifty for weekends as a price anchor
00:18:54.366 --> 00:18:55.626
right you drive you drive by a car
00:18:55.646 --> 00:18:57.488
dealership and it's like this car used to
00:18:57.508 --> 00:19:00.128
be five grand now it's now it's now
00:19:00.189 --> 00:19:01.769
it's one thousand nine hundred and ninety
00:19:01.809 --> 00:19:03.230
nine dollars right so now you're like oh
00:19:03.250 --> 00:19:04.631
that's like a that's like a deal like
00:19:04.691 --> 00:19:06.531
it you know i'm getting a deal like
00:19:06.571 --> 00:19:08.192
it was did you did you
00:19:08.613 --> 00:19:10.433
every every single price every single
00:19:10.453 --> 00:19:12.414
thing on amazon is like the retail price
00:19:12.434 --> 00:19:14.056
and it's like crossed out or in gray
00:19:14.355 --> 00:19:16.057
and then it's like the orange like here's
00:19:16.116 --> 00:19:17.856
exactly what you're actually paying it's
00:19:18.077 --> 00:19:20.538
there's price anchoring everywhere um so
00:19:20.578 --> 00:19:21.838
that's why we do it like and some
00:19:21.878 --> 00:19:23.599
people will say yeah some people will want
00:19:23.619 --> 00:19:25.441
to do weekends without a price anchor
00:19:25.480 --> 00:19:26.821
they'll be like yeah all right five fifty
00:19:26.902 --> 00:19:29.083
and it like that's but what are they
00:19:29.123 --> 00:19:30.864
buying there they're buying i can't take a
00:19:30.903 --> 00:19:32.983
day off of work and get this relief
00:19:33.025 --> 00:19:34.484
so i want i'll be buying more because
00:19:34.585 --> 00:19:35.586
i need it no
00:19:36.519 --> 00:19:38.661
They're buying speed, promptness.
00:19:38.740 --> 00:19:40.002
There's a clip floating around the
00:19:40.042 --> 00:19:42.726
internet and it's the actor that plays
00:19:42.945 --> 00:19:45.568
Hank Schrader in Breaking Bad,
00:19:45.628 --> 00:19:46.609
but it's not that show.
00:19:46.890 --> 00:19:48.872
And it's two guys that are buddies and
00:19:48.892 --> 00:19:50.013
they're selling cars.
00:19:50.614 --> 00:19:52.596
And there's one guy who's clearly,
00:19:52.655 --> 00:19:53.877
clearly shady.
00:19:54.903 --> 00:19:56.045
And he's like getting into a car.
00:19:56.065 --> 00:19:57.346
He's like, I need a car right now.
00:19:57.925 --> 00:19:59.346
And the guy goes, oh,
00:19:59.386 --> 00:20:00.067
we just got this.
00:20:00.087 --> 00:20:01.067
He goes, how much is this car?
00:20:01.087 --> 00:20:02.128
He's sitting in it in front of the
00:20:02.148 --> 00:20:03.250
wheel going, how much is this car?
00:20:03.269 --> 00:20:04.470
I need to drive this car away today.
00:20:05.290 --> 00:20:06.451
And he's like, it's so new.
00:20:06.471 --> 00:20:07.792
We haven't even priced it yet.
00:20:07.853 --> 00:20:08.452
Hang on.
00:20:08.913 --> 00:20:11.234
And he yells across the lot to his
00:20:11.454 --> 00:20:12.155
co-founder.
00:20:12.855 --> 00:20:14.237
And he goes, hey, man,
00:20:14.436 --> 00:20:15.377
how much is this?
00:20:15.438 --> 00:20:17.298
And the guy goes, fifty two hundred.
00:20:17.398 --> 00:20:18.740
And the guy goes, what?
00:20:18.819 --> 00:20:20.442
And he goes, fifty two hundred.
00:20:20.501 --> 00:20:22.442
And he goes, he said twenty two hundred.
00:20:22.482 --> 00:20:24.505
And the guy in the car clearly heard
00:20:24.525 --> 00:20:28.647
the guy say fifty two.
00:20:29.067 --> 00:20:30.148
And goes, he said,
00:20:30.249 --> 00:20:31.269
I can put you in this for twenty
00:20:31.289 --> 00:20:31.490
two.
00:20:31.549 --> 00:20:32.530
And he goes, wait a minute,
00:20:32.730 --> 00:20:34.731
if I give you twenty two hundred dollars
00:20:34.932 --> 00:20:36.693
right now and he goes, well,
00:20:36.753 --> 00:20:37.854
I don't know, make me an offer.
00:20:38.714 --> 00:20:39.816
And then he bang, he does it.
00:20:39.836 --> 00:20:41.737
And then you think the guy just got
00:20:41.797 --> 00:20:42.737
swindled and he walks away.
00:20:42.757 --> 00:20:42.997
He goes,
00:20:43.198 --> 00:20:44.357
I paid that hundred bucks for that car
00:20:44.377 --> 00:20:44.878
this morning.
00:20:44.898 --> 00:20:46.219
I just sold it for twenty two.
00:20:46.659 --> 00:20:47.619
I wanted it off the lot.
00:20:47.900 --> 00:20:49.961
But you felt like fifty two is the
00:20:50.161 --> 00:20:50.521
anchor.
00:20:50.721 --> 00:20:53.143
So you can't tell me price anchoring
00:20:53.222 --> 00:20:56.345
doesn't work because it works on me and
00:20:56.365 --> 00:20:57.204
I'm not a genius.
00:20:57.404 --> 00:20:59.185
But if I know the trick is happening
00:20:59.226 --> 00:21:00.527
and I still make it work,
00:21:00.866 --> 00:21:01.407
it still works.
00:21:02.227 --> 00:21:03.166
Then the trick works.
00:21:03.287 --> 00:21:03.686
It does.
00:21:03.887 --> 00:21:05.268
The thing where we had to stop calling
00:21:05.307 --> 00:21:06.508
it a trick and started calling it,
00:21:07.229 --> 00:21:09.128
I don't know, magic, brain magic,
00:21:09.288 --> 00:21:10.470
math magic, something.
00:21:11.690 --> 00:21:13.069
So I think it's a good starting point.
00:21:13.410 --> 00:21:18.311
I think you have some mostly taking away
00:21:18.451 --> 00:21:21.073
here, less adding, more removing.
00:21:21.313 --> 00:21:23.292
The only thing I would add is it
00:21:23.313 --> 00:21:23.953
needs a name.
00:21:23.993 --> 00:21:25.273
And I actually played with,
00:21:25.354 --> 00:21:26.394
and Tony's frozen right now,
00:21:26.433 --> 00:21:29.375
but I actually came up with,
00:21:29.494 --> 00:21:31.076
or my question was,
00:21:32.897 --> 00:21:33.317
Doctor,
00:21:33.439 --> 00:21:34.519
you make it â when you want to
00:21:34.539 --> 00:21:35.279
go see a doctor,
00:21:35.319 --> 00:21:38.702
you make a â Appointment.
00:21:39.084 --> 00:21:40.345
Appointment, right?
00:21:40.825 --> 00:21:43.087
So, like, we sell, for some reason, like,
00:21:43.627 --> 00:21:45.190
sessions or visits.
00:21:45.869 --> 00:21:46.170
I don't know.
00:21:47.131 --> 00:21:48.132
What's the word?
00:21:48.393 --> 00:21:50.634
I made a dentist appointment yesterday.
00:21:50.654 --> 00:21:52.836
Like you said, diagnostic or consult.
00:21:52.856 --> 00:21:53.057
Diagnostic.
00:21:53.076 --> 00:21:53.817
Diagnostic.
00:21:54.377 --> 00:21:57.039
But yeah, you'd go to a physical.
00:21:59.060 --> 00:22:00.622
You started like a rabbit hole because I
00:22:00.642 --> 00:22:02.041
was talking and driving now.
00:22:02.502 --> 00:22:02.903
I was like,
00:22:03.403 --> 00:22:04.743
this went around in a circle because I
00:22:04.763 --> 00:22:05.683
know Colorado,
00:22:05.804 --> 00:22:08.326
APTA Colorado was just going after this.
00:22:09.824 --> 00:22:11.846
We have physical in our name,
00:22:11.886 --> 00:22:13.628
but we don't really offer physicals.
00:22:13.669 --> 00:22:17.534
People offer evaluations or annual
00:22:17.855 --> 00:22:19.376
checkups or whatever.
00:22:19.737 --> 00:22:21.138
Dude, the word's in our name,
00:22:21.179 --> 00:22:22.540
and we're not even trying to own it,
00:22:22.601 --> 00:22:22.800
right?
00:22:22.840 --> 00:22:23.541
A physical.
00:22:23.602 --> 00:22:25.163
Where's your annual...
00:22:25.924 --> 00:22:28.145
physical so i would say whatever you're
00:22:28.165 --> 00:22:29.807
gonna sell like i don't i don't think
00:22:29.928 --> 00:22:32.969
visits the right word um but you're
00:22:32.989 --> 00:22:35.191
getting close so i think whatever whatever
00:22:35.330 --> 00:22:36.771
i want to come see dave or someone
00:22:36.811 --> 00:22:38.752
from someone dave's office needs to have a
00:22:38.833 --> 00:22:40.773
name appointment could be anything doesn't
00:22:40.794 --> 00:22:42.234
need to be too fancy don't overthink it
00:22:42.635 --> 00:22:44.396
talk in their language whatever they would
00:22:44.436 --> 00:22:44.596
say
00:22:45.615 --> 00:22:45.855
Also,
00:22:46.435 --> 00:22:50.201
another thing to mention is that this menu
00:22:50.221 --> 00:22:50.480
card,
00:22:50.500 --> 00:22:51.642
whatever we're going to call it just for
00:22:51.701 --> 00:22:55.066
today's sake, this is not best practice,
00:22:55.207 --> 00:22:59.531
meaning it's not a great idea to talk
00:22:59.551 --> 00:23:01.693
about packages to someone before they've
00:23:01.733 --> 00:23:04.257
even made the decision to do the first
00:23:04.277 --> 00:23:04.498
thing.
00:23:04.778 --> 00:23:06.439
So the reason why it says five-fifty or
00:23:06.479 --> 00:23:07.098
three-fifty,
00:23:07.398 --> 00:23:09.940
the process is we speak to someone on
00:23:10.079 --> 00:23:12.060
one or two phone calls and we are
00:23:12.121 --> 00:23:14.661
selling the consult or the diagnostic or
00:23:14.682 --> 00:23:15.442
the evaluation.
00:23:15.481 --> 00:23:17.142
We're selling just the one visit.
00:23:17.742 --> 00:23:19.323
And then at the end of the one
00:23:19.363 --> 00:23:21.163
visit, the evaluation, the treatment,
00:23:21.183 --> 00:23:21.983
the HEP,
00:23:22.003 --> 00:23:23.664
the therapist lays out the prognosis,
00:23:23.684 --> 00:23:25.105
the game plan, the treatment plan,
00:23:25.565 --> 00:23:27.006
managing expectations,
00:23:27.066 --> 00:23:28.405
making sure that they've understood the
00:23:28.445 --> 00:23:30.307
client's goals, where they want to get to,
00:23:30.727 --> 00:23:31.867
what have they done before that hasn't
00:23:31.887 --> 00:23:32.667
worked, all that stuff.
00:23:33.567 --> 00:23:34.488
At the end of that first visit,
00:23:34.768 --> 00:23:36.229
the therapist is then saying,
00:23:36.588 --> 00:23:38.550
here's how many visits and how many weeks
00:23:38.570 --> 00:23:40.311
this is going to take to fix or
00:23:40.372 --> 00:23:42.374
to get back to your main goal.
00:23:42.874 --> 00:23:44.516
Or if it's you chop it down into
00:23:44.556 --> 00:23:45.635
like, here's what we're going to do.
00:23:45.675 --> 00:23:47.077
It's going to be four weeks or six
00:23:47.117 --> 00:23:48.939
weeks to get to your first goal.
00:23:49.259 --> 00:23:51.381
If it's like a really catastrophic, like,
00:23:51.941 --> 00:23:53.021
chronic issue or whatever.
00:23:53.862 --> 00:23:55.544
Then at the end of the first visit,
00:23:56.263 --> 00:23:58.085
our therapists are then saying,
00:23:59.006 --> 00:24:00.326
here's how long it's going to be.
00:24:00.507 --> 00:24:01.586
And how would you like to pay for
00:24:01.606 --> 00:24:01.707
that?
00:24:01.767 --> 00:24:02.508
Meaning like, are you going to,
00:24:02.667 --> 00:24:03.888
you want to go visit by visit or
00:24:03.909 --> 00:24:05.109
do you want to go with a treatment
00:24:05.150 --> 00:24:05.490
package?
00:24:05.549 --> 00:24:06.509
Now, moving forward,
00:24:06.730 --> 00:24:08.531
I want my therapist to say,
00:24:08.811 --> 00:24:09.511
maybe not today,
00:24:09.551 --> 00:24:11.634
but if they're watching or listening in
00:24:11.653 --> 00:24:12.914
the near future, we're going to coach,
00:24:12.934 --> 00:24:13.674
I'm going to coach you on this.
00:24:13.694 --> 00:24:14.556
We're going to go through all this,
00:24:14.576 --> 00:24:16.356
which is at the end of the evaluation,
00:24:17.346 --> 00:24:18.508
we're gonna tell the clients, hey,
00:24:19.208 --> 00:24:21.652
we don't go visit by visit.
00:24:22.532 --> 00:24:24.234
I wanna get out of visit by visit.
00:24:24.596 --> 00:24:26.518
So we're selling over the one or two
00:24:26.538 --> 00:24:26.999
phone calls,
00:24:27.019 --> 00:24:29.041
we're selling the evaluation and they're
00:24:29.082 --> 00:24:30.743
paying five-fifty if it's weekends or
00:24:30.763 --> 00:24:32.346
they're paying three-fifty if it's Monday
00:24:32.365 --> 00:24:32.846
through Friday.
00:24:32.866 --> 00:24:33.867
And then at the end of the visit,
00:24:34.148 --> 00:24:34.729
we're saying, hey,
00:24:35.289 --> 00:24:37.570
Here's the game plan to fix your entire
00:24:37.671 --> 00:24:41.992
issue or to accomplish goal number one of
00:24:42.073 --> 00:24:44.034
many goals if you have like really bad
00:24:44.054 --> 00:24:46.015
balance or chronic pain or all this type
00:24:46.035 --> 00:24:46.355
of stuff.
00:24:46.734 --> 00:24:48.075
The therapist will lay out the treatment
00:24:48.095 --> 00:24:50.195
plan at the end of the evaluation.
00:24:51.156 --> 00:24:52.416
So it's almost like we would need like
00:24:52.457 --> 00:24:53.317
two menu cards.
00:24:53.357 --> 00:24:55.778
The first menu card would be five fifty,
00:24:55.798 --> 00:24:56.419
three fifty.
00:24:56.479 --> 00:24:57.680
And it really just depends on the day
00:24:57.700 --> 00:24:58.140
of the week.
00:24:58.960 --> 00:25:00.040
And we're selling just that.
00:25:01.141 --> 00:25:04.182
So I forget whose paradigm this is,
00:25:04.262 --> 00:25:06.304
but if you can't explain like how to
00:25:06.365 --> 00:25:08.486
buy your service in three steps or less,
00:25:08.786 --> 00:25:09.767
they're like no good.
00:25:09.787 --> 00:25:10.846
Like that's like the quality of like a
00:25:10.886 --> 00:25:11.488
good website.
00:25:11.508 --> 00:25:13.368
It should be do this, then this,
00:25:14.569 --> 00:25:16.431
maybe then this, or should we do this,
00:25:16.490 --> 00:25:18.011
then this, then this happens, right?
00:25:18.873 --> 00:25:20.993
So do you have that process?
00:25:21.074 --> 00:25:22.575
Like it's go to the website,
00:25:22.615 --> 00:25:23.816
book a call with Dave, right?
00:25:24.336 --> 00:25:27.218
So it's book a clarity call or book
00:25:27.238 --> 00:25:29.539
an evaluation to see if you're right for
00:25:29.640 --> 00:25:29.799
us.
00:25:31.383 --> 00:25:33.462
If you are, a therapist comes to you,
00:25:35.203 --> 00:25:35.463
right?
00:25:35.523 --> 00:25:36.364
Is that the next step?
00:25:37.324 --> 00:25:39.625
So they have to reach out, right?
00:25:39.644 --> 00:25:40.204
So really,
00:25:40.464 --> 00:25:41.664
it's not listed on the website in terms
00:25:41.724 --> 00:25:42.105
of steps,
00:25:42.164 --> 00:25:44.266
but they have to either inquire through
00:25:44.286 --> 00:25:45.385
the website or call in.
00:25:45.445 --> 00:25:45.746
Obviously,
00:25:45.786 --> 00:25:47.906
calling in is more efficient and more
00:25:47.926 --> 00:25:48.326
direct.
00:25:48.926 --> 00:25:50.906
We speak with them for one phone call,
00:25:51.228 --> 00:25:52.647
sometimes two phone calls,
00:25:53.167 --> 00:25:56.108
usually one phone call to sell or to
00:25:56.368 --> 00:25:56.689
offer
00:25:57.568 --> 00:25:59.130
to take the next step which would be
00:25:59.269 --> 00:26:01.631
the first visit evaluation then after that
00:26:01.671 --> 00:26:03.392
it's like do you think that we're the
00:26:03.412 --> 00:26:04.492
right provider for you do you feel like
00:26:04.512 --> 00:26:06.193
the treatment plan is the right treatment
00:26:06.233 --> 00:26:08.835
plan for you is this within your budget
00:26:09.556 --> 00:26:12.136
uh are you within our area to do
00:26:12.176 --> 00:26:13.438
home visits or are you coming to our
00:26:13.498 --> 00:26:15.679
office right and then at that point then
00:26:15.699 --> 00:26:17.319
it's like the full plan of care so
00:26:17.359 --> 00:26:21.082
it's like phone call to a complimentary
00:26:21.102 --> 00:26:23.903
phone call to discuss like are you the
00:26:23.943 --> 00:26:25.265
right fit for our practice then it's
00:26:25.944 --> 00:26:27.786
do the evaluation and you understand the
00:26:27.806 --> 00:26:28.365
dollar amount.
00:26:29.247 --> 00:26:30.487
I go with like, what,
00:26:30.666 --> 00:26:32.107
what do other businesses do?
00:26:32.268 --> 00:26:35.128
It's like, Hey man, the covers, ten bucks,
00:26:35.588 --> 00:26:36.289
ten bucks.
00:26:36.650 --> 00:26:36.970
Okay.
00:26:37.049 --> 00:26:37.710
And now I'm here.
00:26:38.090 --> 00:26:38.431
And it's like,
00:26:39.429 --> 00:26:41.068
you want a drink yeah all right well
00:26:41.089 --> 00:26:43.069
a round is fifty bucks it's like fifty
00:26:43.109 --> 00:26:45.471
bucks okay do you want to dance at
00:26:45.510 --> 00:26:47.050
your table i do want to dance at
00:26:47.090 --> 00:26:49.051
my table like well that's a hundred bucks
00:26:49.071 --> 00:26:54.673
it's like this is great that's five
00:26:54.712 --> 00:26:57.094
hundred dollars don't hit him with if you
00:26:57.134 --> 00:26:59.694
put five hundred dollars on the street no
00:26:59.755 --> 00:27:02.976
one comes in no one comes in what
00:27:02.996 --> 00:27:06.717
you put is cold drinks great steaks and
00:27:06.737 --> 00:27:07.217
great wings
00:27:08.196 --> 00:27:09.498
I was wondering about this.
00:27:09.897 --> 00:27:12.239
Are strippers still charging a dollar?
00:27:12.499 --> 00:27:14.219
Like did inflation affect that?
00:27:14.398 --> 00:27:16.559
I haven't been in that environment for
00:27:16.599 --> 00:27:17.760
like many years.
00:27:18.800 --> 00:27:20.521
If I were marketing for a strip club.
00:27:20.942 --> 00:27:22.461
We're hitting all the topics today, folks,
00:27:22.541 --> 00:27:22.923
everything.
00:27:23.623 --> 00:27:26.104
I would do the same thing that they're
00:27:26.144 --> 00:27:28.944
doing now, which is pennies don't exist.
00:27:29.684 --> 00:27:31.385
Like pennies, everything's rounded.
00:27:31.445 --> 00:27:33.446
So like singles don't exist.
00:27:33.928 --> 00:27:34.928
That's what I wonder.
00:27:34.948 --> 00:27:36.189
I wonder if everything went to a five.
00:27:36.269 --> 00:27:38.711
At the door, Gino, the bouncer,
00:27:38.891 --> 00:27:42.353
will change all your singles into chips or
00:27:42.373 --> 00:27:42.873
fives.
00:27:42.972 --> 00:27:43.693
Like, you know what I mean?
00:27:43.713 --> 00:27:45.755
Like how come strip clubs don't do that?
00:27:45.954 --> 00:27:46.955
I'm not a strip club guy.
00:27:47.435 --> 00:27:49.978
But why wouldn't they do the same idea
00:27:50.077 --> 00:27:52.480
as a casino and make the money not
00:27:52.641 --> 00:27:53.421
money anymore?
00:27:53.480 --> 00:27:55.403
So now it just feels like, hey,
00:27:55.702 --> 00:27:57.325
for two hundred dollars,
00:27:57.664 --> 00:28:00.527
you can get the bling pack and we'll
00:28:00.547 --> 00:28:01.989
give you one of those little guns that
00:28:02.068 --> 00:28:03.369
shoots, you know,
00:28:03.450 --> 00:28:06.051
our fake money and do whatever you want,
00:28:06.092 --> 00:28:06.571
bro.
00:28:06.712 --> 00:28:07.353
Like, I don't know.
00:28:07.472 --> 00:28:08.713
This feels like an opportunity.
00:28:08.733 --> 00:28:11.096
Chips would be brilliant in that
00:28:11.135 --> 00:28:11.737
environment.
00:28:13.426 --> 00:28:14.807
right i don't know if chips chips are
00:28:14.827 --> 00:28:16.907
harder to slip into well they would but
00:28:16.968 --> 00:28:20.068
like there are coin slots you just don't
00:28:20.108 --> 00:28:23.609
want coin slots there um yeah dave wants
00:28:23.750 --> 00:28:24.830
dave bullock wants to go i gotta be
00:28:24.851 --> 00:28:27.711
honest i'm not trying to like evade not
00:28:27.751 --> 00:28:29.372
a huge not a huge strip club fan
00:28:29.692 --> 00:28:33.253
here's why i've probably been five times
00:28:33.294 --> 00:28:35.913
in my life i want to have conversation
00:28:35.953 --> 00:28:39.055
like i'm fascinated with the story you
00:28:39.115 --> 00:28:40.455
asked for the real name
00:28:41.076 --> 00:28:41.355
Yeah,
00:28:41.415 --> 00:28:44.898
I can't get past in PT school when
00:28:44.919 --> 00:28:46.500
a professor would walk in for a practical
00:28:46.519 --> 00:28:47.799
like, hi, I'm Sally.
00:28:47.819 --> 00:28:49.481
I'm like, no, you're not like I can't.
00:28:49.721 --> 00:28:51.103
I can't get past the fact that I
00:28:51.123 --> 00:28:52.143
know your name is not that.
00:28:52.182 --> 00:28:54.644
So, yeah, my name is Chastity.
00:28:54.684 --> 00:28:55.505
I'm like, no, it's not.
00:28:55.746 --> 00:28:56.726
I need to know what your name is.
00:28:56.806 --> 00:28:57.606
I need to know what your store.
00:28:57.727 --> 00:28:58.346
I'm fat.
00:28:58.406 --> 00:28:59.748
How did you get here?
00:29:00.208 --> 00:29:00.909
Needs to happen.
00:29:01.929 --> 00:29:02.548
All right.
00:29:02.568 --> 00:29:04.569
I sent you the link to the original
00:29:04.630 --> 00:29:05.109
post,
00:29:05.589 --> 00:29:07.750
but just to hit some of the numbers
00:29:07.770 --> 00:29:09.932
that were shared for people watching,
00:29:09.971 --> 00:29:12.093
like, what are cash PTs charging?
00:29:13.212 --> 00:29:14.993
Every time this question comes up,
00:29:15.074 --> 00:29:16.574
it's always worth looking at.
00:29:16.614 --> 00:29:17.855
I'll hit some big numbers.
00:29:18.775 --> 00:29:21.777
So one person saying two hundred and fifty
00:29:21.797 --> 00:29:23.077
dollars for the evaluation,
00:29:23.137 --> 00:29:24.680
two twenty five for follow ups,
00:29:24.759 --> 00:29:27.162
another two hundred and fifty for the
00:29:27.241 --> 00:29:28.422
thirty minute eval.
00:29:29.303 --> 00:29:30.923
So basically five hundred an hour,
00:29:31.625 --> 00:29:33.685
one twenty five for a fifteen minute
00:29:33.726 --> 00:29:34.267
follow up.
00:29:34.747 --> 00:29:35.428
I love Emma.
00:29:35.567 --> 00:29:36.288
Emma Green.
00:29:36.307 --> 00:29:37.789
She's in a bunch of my groups.
00:29:38.529 --> 00:29:39.191
Yeah, you know,
00:29:39.211 --> 00:29:41.532
she established herself as the tennis
00:29:41.653 --> 00:29:42.613
elbow queen.
00:29:42.653 --> 00:29:45.336
She is like going full tilt on tennis
00:29:45.395 --> 00:29:45.736
elbow.
00:29:46.395 --> 00:29:47.116
And because of that,
00:29:47.376 --> 00:29:48.678
she's got premium pricing.
00:29:49.259 --> 00:29:50.240
A fifteen minute,
00:29:50.279 --> 00:29:51.079
people are going to be like,
00:29:51.099 --> 00:29:52.421
what could you do in fifteen minutes?
00:29:52.981 --> 00:29:55.423
I could answer your most urgent question
00:29:55.483 --> 00:29:57.605
in fifteen minutes and then you can take
00:29:57.625 --> 00:29:59.586
that information and go turn it into a
00:29:59.626 --> 00:30:00.428
full plan of care.
00:30:00.448 --> 00:30:02.569
Go ahead, Jimmy,
00:30:02.589 --> 00:30:03.529
you can keep looking at it.
00:30:03.569 --> 00:30:04.211
You got it up.
00:30:05.634 --> 00:30:07.914
I have to show screenshots because if I
00:30:07.954 --> 00:30:09.836
share my screen, my computer slows down.
00:30:09.855 --> 00:30:10.656
So that's what I'm doing there.
00:30:10.696 --> 00:30:11.717
But yeah, I mean,
00:30:12.678 --> 00:30:14.278
I read this discussion and there were
00:30:14.338 --> 00:30:16.220
several points where there were people
00:30:16.400 --> 00:30:18.861
like Lauren, a couple scrolls down says,
00:30:18.921 --> 00:30:20.241
oh my gosh, I'm undercharging,
00:30:20.701 --> 00:30:22.323
still take some insurance after five years
00:30:22.343 --> 00:30:22.883
of my own practice.
00:30:23.022 --> 00:30:24.243
I'm planning to drop insurance.
00:30:25.023 --> 00:30:26.625
Any other neuro PTs out there?
00:30:26.684 --> 00:30:30.027
Like this post catches fire and gets
00:30:30.067 --> 00:30:32.647
discussion, sometimes anonymous,
00:30:32.667 --> 00:30:33.107
sometimes not.
00:30:33.188 --> 00:30:34.068
It's better when it's not.
00:30:35.712 --> 00:30:36.334
When people like,
00:30:36.773 --> 00:30:39.955
but I could never because I'm in a
00:30:40.076 --> 00:30:42.617
rural area and people can't afford it.
00:30:43.057 --> 00:30:44.098
And you are making,
00:30:44.439 --> 00:30:46.280
could you imagine if you were making
00:30:46.320 --> 00:30:49.423
decisions for me based on what I could
00:30:49.442 --> 00:30:52.384
or could not afford based on where I
00:30:52.484 --> 00:30:52.724
live?
00:30:52.765 --> 00:30:55.606
Like that's discriminatory, isn't it?
00:30:55.747 --> 00:30:56.748
That's discriminatory.
00:30:56.768 --> 00:30:57.107
You're like,
00:30:57.188 --> 00:30:58.808
they're just country bumpkins.
00:30:58.828 --> 00:30:59.569
They don't have any money.
00:31:00.507 --> 00:31:02.127
I'll just charge nothing and be able to
00:31:02.147 --> 00:31:04.609
provide nothing because I'll never be able
00:31:04.631 --> 00:31:05.691
to get a second therapist.
00:31:07.252 --> 00:31:09.595
That part of the conversation usually
00:31:10.075 --> 00:31:10.255
comes.
00:31:10.535 --> 00:31:11.756
Farmers don't make any money.
00:31:11.936 --> 00:31:12.217
Really?
00:31:12.847 --> 00:31:13.167
Really?
00:31:14.048 --> 00:31:14.949
I live in an area where there's a
00:31:14.969 --> 00:31:15.529
bunch of farmers.
00:31:15.589 --> 00:31:16.690
Trust me.
00:31:16.809 --> 00:31:18.991
When people know what they're doing,
00:31:19.092 --> 00:31:19.692
they have money.
00:31:19.832 --> 00:31:21.272
That's sort of how it happens.
00:31:21.732 --> 00:31:22.334
And they do well.
00:31:22.653 --> 00:31:24.535
Do not assume because someone's job makes
00:31:24.555 --> 00:31:24.815
them dirty.
00:31:24.835 --> 00:31:25.996
You know how many electricians and
00:31:26.036 --> 00:31:26.536
plumbers?
00:31:27.056 --> 00:31:27.416
Yes.
00:31:27.836 --> 00:31:28.537
On the job.
00:31:29.218 --> 00:31:30.117
Timberlands, right?
00:31:30.157 --> 00:31:30.858
And they look dirty.
00:31:31.118 --> 00:31:32.859
Why would you wear nice clothes to a
00:31:32.880 --> 00:31:33.720
thing you're going to get dirty in?
00:31:33.759 --> 00:31:35.080
But when they leave, trust me,
00:31:35.401 --> 00:31:36.981
there's green stuff in the pocket,
00:31:37.061 --> 00:31:38.202
probably direct deposit in the bank
00:31:38.222 --> 00:31:38.462
account.
00:31:39.102 --> 00:31:39.301
All right.
00:31:39.321 --> 00:31:40.823
Hitting a couple others then since you
00:31:40.843 --> 00:31:41.443
don't have it.
00:31:42.525 --> 00:31:43.265
In Phoenix,
00:31:43.325 --> 00:31:46.008
mobile pelvic PT and a ninety minute
00:31:46.028 --> 00:31:48.348
evaluation, two hundred and sixty dollars.
00:31:49.049 --> 00:31:51.872
We've got a therapist doing one hundred
00:31:51.892 --> 00:31:54.473
and eighty for seventy five minute eval.
00:31:55.095 --> 00:31:56.875
Three hundred dollars for a ninety minute
00:31:56.895 --> 00:31:57.435
eval.
00:31:57.997 --> 00:31:59.778
You know, you're seeing some consistency.
00:31:59.817 --> 00:32:01.359
Three hundred dollars a visit.
00:32:02.470 --> 00:32:02.589
Uh,
00:32:02.690 --> 00:32:05.673
sixty minutes for a hundred and eighty,
00:32:05.712 --> 00:32:07.453
two hundred and fifty for the eval,
00:32:08.035 --> 00:32:09.476
two hundred for the eval.
00:32:09.496 --> 00:32:11.978
A lot of people differentiating between an
00:32:12.018 --> 00:32:13.900
evaluation and follow-up care.
00:32:14.039 --> 00:32:16.041
So they're charging less for follow-up.
00:32:17.542 --> 00:32:17.643
Right.
00:32:17.663 --> 00:32:17.702
Uh,
00:32:17.762 --> 00:32:20.925
five hundred for an eval plus one month
00:32:20.986 --> 00:32:22.988
of remote rehab coaching.
00:32:23.488 --> 00:32:25.450
That's three hundred dollars a month after
00:32:25.470 --> 00:32:25.690
that.
00:32:26.068 --> 00:32:26.729
This was in there.
00:32:26.769 --> 00:32:28.570
What's a visceral therapist?
00:32:28.611 --> 00:32:30.011
Is that someone moving your guts around?
00:32:30.432 --> 00:32:30.592
Yeah.
00:32:30.991 --> 00:32:33.433
Is that a thing?
00:32:33.493 --> 00:32:35.015
Visceral manipulation, yeah.
00:32:35.035 --> 00:32:36.536
There was a guy in my area,
00:32:36.576 --> 00:32:37.336
I won't say who,
00:32:37.777 --> 00:32:38.637
but he would be like,
00:32:39.578 --> 00:32:41.880
and maybe I skipped that week in PT
00:32:41.900 --> 00:32:42.681
school, but he was like,
00:32:42.961 --> 00:32:43.862
I help women get pregnant.
00:32:44.261 --> 00:32:44.642
He's like,
00:32:44.741 --> 00:32:46.763
I do all sorts of visceral manipulation to
00:32:46.804 --> 00:32:47.784
help your eggs flow better.
00:32:47.844 --> 00:32:51.767
And I'm like, what are we doing here?
00:32:53.167 --> 00:32:54.009
Here's the thing.
00:32:55.373 --> 00:32:56.693
College is expensive.
00:32:57.153 --> 00:32:58.255
Cars are expensive.
00:32:58.295 --> 00:32:59.875
And houses are crazy.
00:33:00.636 --> 00:33:02.858
Because when my dad bought a house,
00:33:02.898 --> 00:33:03.959
it cost X.
00:33:04.400 --> 00:33:05.601
And then when he asked me,
00:33:06.480 --> 00:33:07.382
thirty years later,
00:33:07.402 --> 00:33:08.462
when I was looking to buy a house,
00:33:09.403 --> 00:33:10.163
what houses cost?
00:33:10.183 --> 00:33:11.484
And he's like, houses cost that?
00:33:11.545 --> 00:33:12.145
I can't believe it.
00:33:12.205 --> 00:33:12.425
Dad,
00:33:12.465 --> 00:33:13.866
you bought a house and stopped looking at
00:33:13.926 --> 00:33:14.626
housing prices.
00:33:15.067 --> 00:33:17.048
And prices kept marching on.
00:33:17.789 --> 00:33:18.369
Not a lot.
00:33:18.670 --> 00:33:19.211
A little bit.
00:33:19.391 --> 00:33:19.851
A little bit.
00:33:19.911 --> 00:33:20.892
Then a pandemic happens.
00:33:21.011 --> 00:33:21.573
And I was like...
00:33:22.292 --> 00:33:24.255
But because your ears and eyes were closed
00:33:24.295 --> 00:33:26.757
to it, all of a sudden you're shocked.
00:33:27.596 --> 00:33:28.817
Do we think that's something similar
00:33:28.837 --> 00:33:31.000
happening in this thread where people are
00:33:31.039 --> 00:33:31.240
like,
00:33:31.339 --> 00:33:33.301
you're charging more than a hundred
00:33:33.342 --> 00:33:35.544
dollars unless you've pulled your head up
00:33:36.044 --> 00:33:37.305
and asked this question.
00:33:37.665 --> 00:33:39.707
Your brain is stuck on my hours worth
00:33:39.727 --> 00:33:40.307
a hundred dollars.
00:33:40.728 --> 00:33:41.588
People keep coming,
00:33:41.669 --> 00:33:42.730
which means they can afford it,
00:33:42.750 --> 00:33:43.790
which means it's a good price.
00:33:44.111 --> 00:33:46.173
But they've never asked or tried to press.
00:33:47.130 --> 00:33:47.570
So therefore,
00:33:47.590 --> 00:33:49.813
when they see someone tripling or five
00:33:49.992 --> 00:33:52.095
X-ing what they're doing, it's ridiculous.
00:33:52.134 --> 00:33:53.977
It's not worth that.
00:33:54.076 --> 00:33:54.298
Yeah,
00:33:54.337 --> 00:33:56.039
it's a conversation I just had with my
00:33:56.079 --> 00:33:56.921
kids yesterday.
00:33:56.961 --> 00:33:59.763
I'm like, guys, everything is expensive.
00:33:59.824 --> 00:34:01.625
They don't have a point of reference yet.
00:34:01.865 --> 00:34:03.106
I've got a point of reference.
00:34:03.186 --> 00:34:04.868
My wife still talks about getting paid two
00:34:04.909 --> 00:34:07.111
dollars an hour when she was babysitting
00:34:07.151 --> 00:34:07.551
as a kid.
00:34:07.592 --> 00:34:08.932
That's her point of reference.
00:34:09.833 --> 00:34:12.556
i understand because of what you and dave
00:34:12.577 --> 00:34:15.139
and i always talk about i understand that
00:34:15.340 --> 00:34:17.380
everything i buy today will be painfully
00:34:17.422 --> 00:34:19.724
expensive that doesn't mean it's not worth
00:34:19.764 --> 00:34:21.324
it it just means it's going to hurt
00:34:21.364 --> 00:34:22.847
to buy it but i'm still going to
00:34:22.867 --> 00:34:24.949
buy it and that's why houses no matter
00:34:24.989 --> 00:34:27.771
how expensive they get people continue to
00:34:27.831 --> 00:34:30.454
buy them it is not an affordability crisis
00:34:30.594 --> 00:34:32.835
it is unaffordable to me
00:34:34.027 --> 00:34:36.289
my family my parents left new york in
00:34:36.329 --> 00:34:38.371
the eighties because they didn't want to
00:34:38.411 --> 00:34:39.931
pay the taxes and they didn't want to
00:34:39.992 --> 00:34:41.672
pay you know the prices they moved to
00:34:41.693 --> 00:34:45.516
florida i left i left florida in my
00:34:45.576 --> 00:34:48.237
thirties because i didn't want to pay the
00:34:48.297 --> 00:34:51.239
insurance rates for for coverage and
00:34:51.280 --> 00:34:53.440
prices were too expensive i came to ohio
00:34:53.501 --> 00:34:54.961
my kids are going to leave ohio at
00:34:55.001 --> 00:34:57.264
some point like that's just the way money
00:34:57.324 --> 00:35:00.826
moves and so with something like this the
00:35:01.065 --> 00:35:02.927
one last post that i'll mention on this
00:35:02.967 --> 00:35:03.347
thread
00:35:04.648 --> 00:35:05.090
William,
00:35:05.130 --> 00:35:06.992
I think the last name is pronounced Shope,
00:35:07.813 --> 00:35:08.954
S-C-H-O-P-P.
00:35:09.474 --> 00:35:10.155
I like this.
00:35:10.175 --> 00:35:10.556
What's that?
00:35:12.603 --> 00:35:14.523
I liked his comment.
00:35:14.543 --> 00:35:14.623
Yeah.
00:35:14.842 --> 00:35:15.704
So I'm going to round up.
00:35:15.844 --> 00:35:17.384
Twenty five hundred dollars for eight
00:35:17.403 --> 00:35:19.884
sessions, thirty five hundred for twelve,
00:35:20.324 --> 00:35:21.945
forty five hundred for eighteen.
00:35:22.324 --> 00:35:23.344
He said, quote,
00:35:23.465 --> 00:35:26.005
if it's less than thirty three percent,
00:35:26.545 --> 00:35:29.126
I'm looking for ways to clean up our
00:35:29.186 --> 00:35:30.927
funnel, meaning conversion.
00:35:31.947 --> 00:35:34.387
My rule is if my lead to package
00:35:34.467 --> 00:35:36.188
is greater than thirty three percent,
00:35:36.228 --> 00:35:37.128
I'm raising my rates.
00:35:37.807 --> 00:35:39.108
So he kind of has a formula to
00:35:39.128 --> 00:35:39.449
say, look,
00:35:39.509 --> 00:35:41.248
if I'm selling more than I expect,
00:35:41.489 --> 00:35:42.469
I'm charging too little.
00:35:42.650 --> 00:35:43.530
I got to charge more.
00:35:44.070 --> 00:35:46.431
You know, it's basic free market.
00:35:46.492 --> 00:35:46.692
Like,
00:35:46.891 --> 00:35:49.172
why should the person creating the value
00:35:49.233 --> 00:35:51.974
penalize themselves because somebody
00:35:52.014 --> 00:35:54.394
somewhere can't afford it when there are
00:35:54.434 --> 00:35:55.494
plenty of people who can?
00:35:56.856 --> 00:35:59.217
I would like to offer a chance to
00:35:59.257 --> 00:36:01.237
do a social experiment.
00:36:01.358 --> 00:36:02.918
I want to go into the group that
00:36:02.938 --> 00:36:06.320
you run, the... Medicare group?
00:36:07.239 --> 00:36:08.179
Yeah, let's go into that one.
00:36:08.260 --> 00:36:09.280
And here's what I want to say.
00:36:09.960 --> 00:36:11.661
I want each one of those people who
00:36:11.681 --> 00:36:13.943
wants to play along to copy and paste
00:36:14.023 --> 00:36:16.784
a post on their own personal page because
00:36:16.824 --> 00:36:18.065
that'll be in their community.
00:36:18.085 --> 00:36:19.485
And I'm using air quotes in their own
00:36:19.525 --> 00:36:20.586
geographic community,
00:36:20.626 --> 00:36:21.867
in their own family community.
00:36:22.568 --> 00:36:24.489
And I'll craft the post.
00:36:24.528 --> 00:36:25.670
But what I want to do is I
00:36:25.710 --> 00:36:26.750
want to say, hey,
00:36:27.271 --> 00:36:28.451
trying to figure out what to pay a
00:36:28.490 --> 00:36:30.112
babysitter in your area.
00:36:30.391 --> 00:36:33.313
What's a babysitter per hour rate?
00:36:33.333 --> 00:36:34.414
Because this is a
00:36:37.621 --> 00:36:40.043
This is a need and a want.
00:36:40.123 --> 00:36:41.385
This is a need and a want.
00:36:41.445 --> 00:36:42.586
It's something you want to leave your
00:36:42.626 --> 00:36:42.967
house.
00:36:43.447 --> 00:36:44.568
You want to leave your house and you
00:36:44.588 --> 00:36:45.708
don't have a sister,
00:36:45.829 --> 00:36:47.110
an uncle that you can drop your.
00:36:47.391 --> 00:36:47.650
Great.
00:36:47.911 --> 00:36:50.773
So you need to purchase this.
00:36:50.793 --> 00:36:53.255
But it's it's uncredentialed.
00:36:54.898 --> 00:36:55.518
Uncredentialed.
00:36:55.778 --> 00:36:57.539
There's probably some you want to high
00:36:57.579 --> 00:36:58.061
trust.
00:36:58.121 --> 00:36:59.041
You want to go, hey,
00:36:59.061 --> 00:36:59.802
who is this kid?
00:36:59.882 --> 00:37:00.143
Listen.
00:37:01.126 --> 00:37:02.188
If the house catches fire,
00:37:02.248 --> 00:37:03.289
are they going to make sure the kids
00:37:03.309 --> 00:37:03.809
get out, right?
00:37:03.849 --> 00:37:05.670
I'm not expecting this kid to do surgery,
00:37:06.152 --> 00:37:06.431
right?
00:37:06.552 --> 00:37:07.672
But like knowing CPR,
00:37:08.313 --> 00:37:10.496
I want to know what the going rate
00:37:10.516 --> 00:37:13.778
for babysitters is in the country.
00:37:13.818 --> 00:37:15.119
It'd be amazing if we could get like
00:37:15.139 --> 00:37:16.101
a thousand data points.
00:37:16.141 --> 00:37:16.442
We won't.
00:37:16.481 --> 00:37:17.402
But if we get a thousand,
00:37:17.523 --> 00:37:19.043
this is where AI could come in, right?
00:37:19.423 --> 00:37:20.465
It's twenty five bucks an hour.
00:37:20.606 --> 00:37:21.586
We got one.
00:37:21.646 --> 00:37:21.907
Where?
00:37:22.407 --> 00:37:23.007
In New York City.
00:37:24.755 --> 00:37:25.414
in New York City.
00:37:26.175 --> 00:37:28.596
I'd love to see what the fluctuation is
00:37:28.775 --> 00:37:30.536
and then say the therapists who are like,
00:37:31.016 --> 00:37:32.318
that's too much money and go,
00:37:33.918 --> 00:37:34.797
that's too much money.
00:37:35.358 --> 00:37:35.798
It's not.
00:37:36.358 --> 00:37:37.179
Whatever you're charging.
00:37:37.219 --> 00:37:38.340
But I want people to see what,
00:37:38.539 --> 00:37:40.159
because that should be the floor, right?
00:37:40.960 --> 00:37:45.041
This person is a non-employee that you
00:37:45.202 --> 00:37:45.641
need.
00:37:46.161 --> 00:37:46.922
It's not a nice to have,
00:37:46.942 --> 00:37:47.762
it's a need to have.
00:37:47.943 --> 00:37:49.742
And what are people willing to pay?
00:37:50.003 --> 00:37:50.784
Because a kid,
00:37:51.403 --> 00:37:52.985
if you offer the kid twelve in New
00:37:53.005 --> 00:37:54.244
York City, are they showing up, Dave?
00:37:56.489 --> 00:37:58.769
Uh, no, no, you're going to go.
00:37:58.789 --> 00:38:01.489
What are you getting for, for context?
00:38:01.530 --> 00:38:03.130
Like when our kids were small enough,
00:38:03.170 --> 00:38:04.311
we needed a babysitter.
00:38:04.710 --> 00:38:06.311
We always had a niece or a nephew
00:38:06.831 --> 00:38:07.871
around to do it.
00:38:08.012 --> 00:38:10.371
We could never spend a night out and
00:38:10.411 --> 00:38:12.052
I'm not saying the night I'm saying like
00:38:12.092 --> 00:38:13.413
a four hour block of time.
00:38:13.452 --> 00:38:14.932
We couldn't go out for a four hour
00:38:14.952 --> 00:38:16.813
block for less than a hundred bucks.
00:38:17.414 --> 00:38:18.594
Usually it'd be a hundred and twenty
00:38:18.634 --> 00:38:19.313
hundred and thirty.
00:38:20.614 --> 00:38:22.315
What are you getting for that?
00:38:22.335 --> 00:38:25.016
Because like, I'm guessing again,
00:38:25.057 --> 00:38:27.079
I'm comparing back to what my wife said.
00:38:27.119 --> 00:38:28.800
She would like feed them.
00:38:28.840 --> 00:38:29.760
She'd clean up.
00:38:29.780 --> 00:38:31.342
She'd wash the dishes when she was the
00:38:31.362 --> 00:38:32.101
babysitter.
00:38:32.561 --> 00:38:33.782
She would get them in bed.
00:38:33.822 --> 00:38:35.463
She'd do the jammy routine.
00:38:35.503 --> 00:38:37.826
Like mom or dad would come home and
00:38:37.865 --> 00:38:39.887
the kids were completely finished for the
00:38:39.947 --> 00:38:40.266
night.
00:38:40.646 --> 00:38:42.347
And that was two dollars an hour.
00:38:42.389 --> 00:38:44.630
And that's what stuck in her head.
00:38:44.750 --> 00:38:46.690
What's included in the twenty five an
00:38:46.751 --> 00:38:47.010
hour?
00:38:47.030 --> 00:38:47.791
I'm just curious.
00:38:49.052 --> 00:38:53.677
All of that, including engagement,
00:38:54.117 --> 00:38:56.099
no tablets, no TV.
00:38:56.480 --> 00:38:57.340
In this day and age,
00:38:57.501 --> 00:38:58.981
kind of unheard of, right?
00:38:59.021 --> 00:39:00.103
So we got lucky.
00:39:00.163 --> 00:39:02.545
Our babysitter just graduated college and
00:39:02.585 --> 00:39:03.726
she was the valedictorian.
00:39:04.126 --> 00:39:05.407
She had a four point GPA.
00:39:05.427 --> 00:39:07.248
Apparently she is going to be a
00:39:07.309 --> 00:39:08.010
mathematician.
00:39:08.530 --> 00:39:10.512
So in terms of babysitting,
00:39:10.612 --> 00:39:13.034
I think she's like probably undercharging
00:39:13.094 --> 00:39:13.193
us.
00:39:13.213 --> 00:39:14.235
I hope she's not listening.
00:39:15.056 --> 00:39:15.936
Don't raise your hands on us.
00:39:17.947 --> 00:39:18.548
She's amazing.
00:39:18.849 --> 00:39:20.150
So we get someone who's competent,
00:39:20.170 --> 00:39:21.731
someone who we trust to take him to
00:39:21.771 --> 00:39:22.773
different parks nearby,
00:39:22.913 --> 00:39:26.175
which safety is obviously really huge and
00:39:26.195 --> 00:39:26.856
really important to us.
00:39:27.757 --> 00:39:29.239
But just the day to day,
00:39:29.278 --> 00:39:32.501
like playful things, toys, games,
00:39:32.603 --> 00:39:33.282
activities,
00:39:33.422 --> 00:39:35.125
things that are like like dynamic and
00:39:35.144 --> 00:39:35.605
stimulating,
00:39:35.686 --> 00:39:37.507
as opposed to sitting in front of a
00:39:37.788 --> 00:39:39.668
phone, a tablet or a TV.
00:39:39.688 --> 00:39:40.871
We could just do that for free and
00:39:40.911 --> 00:39:41.751
not have a babysitter.
00:39:41.871 --> 00:39:42.052
Right.
00:39:44.559 --> 00:39:44.679
Yeah.
00:39:44.840 --> 00:39:45.860
It begs to...
00:39:46.161 --> 00:39:48.021
I like this activity because it takes
00:39:48.061 --> 00:39:49.402
people's identities out of it.
00:39:50.021 --> 00:39:52.563
It puts them in their own position and
00:39:52.623 --> 00:39:53.503
not their identity.
00:39:54.083 --> 00:39:54.943
We could go into...
00:39:54.963 --> 00:39:56.103
This would be a different episode.
00:39:57.844 --> 00:39:58.925
The thread, Tony,
00:39:58.945 --> 00:40:00.246
that you started where...
00:40:00.606 --> 00:40:02.306
What's the difference between the greatest
00:40:02.786 --> 00:40:05.407
personal trainer and a crappy PT?
00:40:06.007 --> 00:40:07.068
And people can't...
00:40:07.367 --> 00:40:09.108
I love rolling into those threads because
00:40:09.588 --> 00:40:10.528
I poke all day.
00:40:10.728 --> 00:40:12.070
I just go down the line and I
00:40:12.090 --> 00:40:12.230
go...
00:40:13.050 --> 00:40:16.152
Let's pretend you had a friend who sat
00:40:16.192 --> 00:40:18.313
with you in PT school.
00:40:18.652 --> 00:40:20.074
They did not pay tuition.
00:40:20.373 --> 00:40:22.416
They just snuck into every class and sat
00:40:22.436 --> 00:40:25.878
in the back and just no one noticed.
00:40:26.057 --> 00:40:27.197
Because every time someone says,
00:40:28.259 --> 00:40:30.079
we spend hundreds of hours.
00:40:30.139 --> 00:40:30.360
Great.
00:40:30.760 --> 00:40:33.202
My friend Ted spent hundreds of hours next
00:40:33.222 --> 00:40:34.083
to me in PT school.
00:40:34.322 --> 00:40:35.643
He learned everything that I did.
00:40:35.864 --> 00:40:37.003
We had the same exposure.
00:40:37.244 --> 00:40:38.164
Jimmy got the license.
00:40:38.445 --> 00:40:39.085
Ted did not.
00:40:39.266 --> 00:40:40.626
The only difference is I took a test
00:40:40.867 --> 00:40:41.427
and Ted didn't.
00:40:42.860 --> 00:40:43.800
That's their identity.
00:40:44.561 --> 00:40:45.722
So I like this question about the
00:40:45.762 --> 00:40:47.724
babysitter because it makes them think
00:40:47.744 --> 00:40:49.463
about what they're actually paying for.
00:40:50.284 --> 00:40:52.166
Like your valedictorian should charge
00:40:52.346 --> 00:40:52.786
more,
00:40:53.646 --> 00:40:55.728
not the next person should charge less.
00:40:56.516 --> 00:40:57.916
Do you know what I mean?
00:40:58.157 --> 00:40:59.077
There's a base.
00:40:59.617 --> 00:41:00.719
Decide what it is.
00:41:01.139 --> 00:41:02.960
Decide what problem you solve.
00:41:03.041 --> 00:41:04.322
I don't do all that extra stuff.
00:41:04.922 --> 00:41:07.063
I am here to dial nine one one
00:41:07.083 --> 00:41:08.244
because your kid's not old enough.
00:41:08.744 --> 00:41:09.405
If they're choking,
00:41:09.445 --> 00:41:11.686
I could probably fake a Heimlich maneuver
00:41:11.706 --> 00:41:12.807
based on watching TV.
00:41:13.527 --> 00:41:16.650
I'm here so you don't get legally in
00:41:16.690 --> 00:41:20.552
trouble if the cops roll in and you're
00:41:20.612 --> 00:41:21.173
out of a date.
00:41:21.840 --> 00:41:23.440
But yeah, by all means,
00:41:24.581 --> 00:41:26.583
stay charging two dollars from when thirty
00:41:26.603 --> 00:41:28.903
years ago when you started or update your
00:41:28.943 --> 00:41:30.864
rates because the dollar moved on.
00:41:31.144 --> 00:41:32.686
But no one taught that lesson in PT
00:41:32.706 --> 00:41:33.786
school.
00:41:33.827 --> 00:41:36.487
So I think the take home with twenty
00:41:36.527 --> 00:41:37.608
five in Colorado,
00:41:37.648 --> 00:41:39.489
we did find a teenager for fifteen.
00:41:39.710 --> 00:41:40.911
I'd love to hear the question.
00:41:41.650 --> 00:41:42.811
Here's the question of Bo.
00:41:42.952 --> 00:41:44.672
And, you know, no,
00:41:44.693 --> 00:41:46.373
I'm not saying this in a negative light
00:41:46.393 --> 00:41:47.914
because this this is the same kind of
00:41:47.954 --> 00:41:48.195
thing.
00:41:48.755 --> 00:41:48.976
So.
00:41:49.920 --> 00:41:51.481
does ten dollars make that much of a
00:41:51.541 --> 00:41:53.784
difference what does ten dollars mean like
00:41:53.903 --> 00:41:56.525
are you looking at this as oh i
00:41:56.565 --> 00:41:58.168
can't pay twenty five but i can pay
00:41:58.208 --> 00:42:00.949
fifteen or are you looking at this as
00:42:00.989 --> 00:42:03.831
well i'm saving ten you know these are
00:42:03.871 --> 00:42:06.614
the questions from me thinking about the
00:42:06.653 --> 00:42:08.596
consumer and you and i the three of
00:42:08.675 --> 00:42:10.896
us in the physical therapy world we're
00:42:10.916 --> 00:42:12.559
like well somebody who's going to pay a
00:42:12.639 --> 00:42:14.360
hundred are they not going to pay one
00:42:14.400 --> 00:42:15.101
twenty five
00:42:16.382 --> 00:42:18.905
Where does it break to say, well,
00:42:18.925 --> 00:42:19.907
they'll pay one twenty five,
00:42:19.947 --> 00:42:21.710
but they won't pay one ninety nine.
00:42:21.829 --> 00:42:23.492
Like, where does that happen?
00:42:24.233 --> 00:42:25.355
In my experience,
00:42:25.414 --> 00:42:27.157
now we're going to the other end of
00:42:27.197 --> 00:42:28.539
the market.
00:42:28.619 --> 00:42:30.001
There are people who will pay ten.
00:42:30.925 --> 00:42:32.085
They will pay fifteen.
00:42:32.565 --> 00:42:33.967
They're not going to pay twenty five.
00:42:34.407 --> 00:42:37.170
There's a definitive break in who will say
00:42:37.210 --> 00:42:39.811
yes and who will say no between fifteen
00:42:40.313 --> 00:42:41.092
and twenty five.
00:42:41.213 --> 00:42:42.934
And that could be a copay coinsurance.
00:42:42.954 --> 00:42:44.695
That could be whatever, you know.
00:42:44.755 --> 00:42:47.137
And so I have identified that break.
00:42:47.177 --> 00:42:48.920
So it doesn't help me as a business
00:42:48.980 --> 00:42:51.382
owner to go to ten because the tens
00:42:51.422 --> 00:42:52.463
will pay fifteen.
00:42:52.922 --> 00:42:54.465
It does make a difference for me to
00:42:54.525 --> 00:42:56.226
go stay at fifteen and not go to
00:42:56.266 --> 00:42:58.987
twenty five because there is a definitive
00:42:59.047 --> 00:42:59.548
break there.
00:43:00.358 --> 00:43:01.079
Totally get it.
00:43:01.199 --> 00:43:01.942
I understand.
00:43:02.081 --> 00:43:03.103
Here's how I look at it.
00:43:03.284 --> 00:43:05.427
I actually don't think it matters for me.
00:43:06.148 --> 00:43:07.431
It doesn't matter if it's fifteen,
00:43:07.451 --> 00:43:08.351
twenty five, thirty,
00:43:08.371 --> 00:43:09.373
thirty five an hour or whatever,
00:43:09.474 --> 00:43:12.338
because in the time that the babysitter is
00:43:12.378 --> 00:43:12.619
here,
00:43:13.641 --> 00:43:14.360
My wife and I,
00:43:14.661 --> 00:43:15.581
so I'm not even really,
00:43:15.621 --> 00:43:16.583
I'm not even treating patients,
00:43:16.603 --> 00:43:17.802
but if I were treating patients,
00:43:17.842 --> 00:43:18.923
then my wife and I would be able
00:43:18.943 --> 00:43:20.485
to either go do the things we want
00:43:20.505 --> 00:43:21.905
to do, like we have to work out,
00:43:21.985 --> 00:43:23.025
she's got to do yoga,
00:43:23.065 --> 00:43:24.025
she goes to Orange Theory,
00:43:24.045 --> 00:43:26.106
she goes out where she treats patients.
00:43:26.527 --> 00:43:28.889
So if we were treating patients,
00:43:29.369 --> 00:43:30.168
she is and I'm not,
00:43:30.789 --> 00:43:32.650
we would be unlocking hundreds of dollars,
00:43:32.731 --> 00:43:33.751
at least top line revenue,
00:43:33.791 --> 00:43:37.213
hundreds of dollars an hour in gross
00:43:37.273 --> 00:43:39.594
income in that time that we're paying the
00:43:39.653 --> 00:43:40.534
twenty five dollars an hour.
00:43:41.255 --> 00:43:43.137
But I'm also right now onboarding and
00:43:43.257 --> 00:43:44.277
coaching my therapist.
00:43:44.438 --> 00:43:47.559
So to be unlocking thousands of dollars or
00:43:47.619 --> 00:43:49.681
tens of thousands or hopefully hundreds of
00:43:49.722 --> 00:43:52.202
thousands of dollars in value for
00:43:52.284 --> 00:43:53.704
therapists that then stay with us for the
00:43:53.744 --> 00:43:54.224
long term.
00:43:54.565 --> 00:43:55.045
So for me,
00:43:55.106 --> 00:43:56.427
I don't look at it as like, oh,
00:43:56.467 --> 00:44:00.028
should we have said twenty instead of
00:44:00.070 --> 00:44:01.911
twenty five or should we have said twenty
00:44:01.971 --> 00:44:03.391
three dollars and fifty cents an hour or
00:44:03.431 --> 00:44:03.672
whatever?
00:44:05.342 --> 00:44:06.623
when you look at it from the big
00:44:06.663 --> 00:44:07.902
picture of what you're going to be
00:44:07.943 --> 00:44:09.324
replacing, like you're buying back,
00:44:09.503 --> 00:44:10.403
I'm buying back my time.
00:44:10.443 --> 00:44:11.284
Like that's what I'm trying to do.
00:44:11.364 --> 00:44:11.505
Right.
00:44:11.545 --> 00:44:13.585
So it doesn't matter if it's fifteen an
00:44:13.625 --> 00:44:15.525
hour, twenty five, thirty five,
00:44:15.606 --> 00:44:16.586
forty five dollars an hour.
00:44:16.606 --> 00:44:18.606
Like if I can replace it with two
00:44:18.646 --> 00:44:21.088
fifty or three fifty per hour top line
00:44:21.909 --> 00:44:24.349
with with enough volume or the activities
00:44:24.389 --> 00:44:26.931
of growing and hiring more therapists and
00:44:27.891 --> 00:44:28.710
and onboarding,
00:44:28.992 --> 00:44:29.751
recruiting more therapists,
00:44:29.811 --> 00:44:30.731
onboarding more therapists,
00:44:31.313 --> 00:44:32.333
making them successful,
00:44:32.432 --> 00:44:34.153
then that's that's the thing that.
00:44:34.173 --> 00:44:34.253
Yeah.
00:44:35.574 --> 00:44:36.655
It doesn't matter if we're paying a
00:44:36.675 --> 00:44:37.836
babysitter fifty dollars an hour.
00:44:37.856 --> 00:44:38.818
Correct.
00:44:38.858 --> 00:44:39.039
Yeah.
00:44:39.619 --> 00:44:41.221
I'm going to need my friend needs a
00:44:41.280 --> 00:44:41.702
new roof.
00:44:41.762 --> 00:44:42.882
So he was walking me through the thought
00:44:42.902 --> 00:44:43.423
process.
00:44:44.003 --> 00:44:45.706
And if you were just going like, well,
00:44:45.726 --> 00:44:47.387
how many hours does it take?
00:44:47.447 --> 00:44:47.728
I'm like,
00:44:47.748 --> 00:44:49.070
it's not the way to look at it.
00:44:49.690 --> 00:44:50.791
I would need a lot of hours to
00:44:50.851 --> 00:44:52.134
figure out how to do it.
00:44:52.393 --> 00:44:53.795
Then I would need to want to do
00:44:53.835 --> 00:44:54.936
that sort of hard work.
00:44:56.038 --> 00:44:57.117
And then when I was done,
00:44:57.139 --> 00:44:57.858
I'd have to wonder,
00:44:58.518 --> 00:44:59.599
did I do that right?
00:44:59.619 --> 00:45:01.340
Because I only learned about it three days
00:45:01.360 --> 00:45:02.340
ago, then I did it.
00:45:02.460 --> 00:45:04.161
And now when it rains, I'll be nervous.
00:45:04.181 --> 00:45:05.742
So you're deciding like,
00:45:05.822 --> 00:45:07.342
what do I get out of it?
00:45:07.682 --> 00:45:09.284
I feel like this went full circle because
00:45:10.474 --> 00:45:12.137
You want to know what you get out
00:45:12.197 --> 00:45:14.159
of it, not just what it costs.
00:45:14.278 --> 00:45:15.900
The cost should be last.
00:45:16.081 --> 00:45:17.702
Tell me what this is going to cost.
00:45:17.862 --> 00:45:18.523
What do you do?
00:45:18.864 --> 00:45:20.365
How does it make my life better?
00:45:20.465 --> 00:45:21.666
And then what would I need to do
00:45:21.686 --> 00:45:22.447
to get it?
00:45:22.487 --> 00:45:23.809
What would I need to give up to
00:45:23.849 --> 00:45:24.190
get it?
00:45:24.230 --> 00:45:24.710
But first,
00:45:24.751 --> 00:45:26.393
talk to me about what this alleviates
00:45:26.413 --> 00:45:27.753
because I ain't getting on my roof at
00:45:27.793 --> 00:45:29.996
forty six because I got no experience with
00:45:30.016 --> 00:45:30.217
that.
00:45:30.657 --> 00:45:31.739
Well, this is something wrong.
00:45:32.300 --> 00:45:33.922
This is the challenging part with what we
00:45:33.961 --> 00:45:34.222
do.
00:45:34.282 --> 00:45:35.623
And Tony and I talked about this before
00:45:35.643 --> 00:45:37.963
in the show where the outcome of someone
00:45:38.003 --> 00:45:39.764
being pain-free and being able to go on
00:45:39.804 --> 00:45:41.344
a cruise or walk with their spouse on
00:45:41.364 --> 00:45:42.126
a beach or whatever,
00:45:42.646 --> 00:45:44.367
it's hard to put a dollar amount to
00:45:44.407 --> 00:45:44.487
it.
00:45:44.527 --> 00:45:45.867
That's why Tony said before,
00:45:46.208 --> 00:45:48.568
it's easier for him to sell the Medicare,
00:45:49.168 --> 00:45:50.710
uh, uh,
00:45:50.989 --> 00:45:54.931
zero to zero to build or zero to
00:45:54.972 --> 00:45:56.512
pay the Medicare course.
00:45:56.552 --> 00:45:58.152
Cause he knows if someone buys his five
00:45:58.172 --> 00:45:58.954
hundred dollar course,
00:45:59.594 --> 00:46:01.594
they should absolutely make five grand.
00:46:01.635 --> 00:46:02.456
I mean, they should make fifty.
00:46:02.476 --> 00:46:03.856
They should make they should make five
00:46:03.896 --> 00:46:05.938
hundred thousand dollars if they if they
00:46:05.958 --> 00:46:08.500
had some team through the what they
00:46:08.539 --> 00:46:09.960
learned from Tony's five hundred dollar
00:46:09.981 --> 00:46:10.221
course.
00:46:10.240 --> 00:46:12.563
It's easier to see a before and after
00:46:12.842 --> 00:46:14.244
with an objective number.
00:46:14.724 --> 00:46:17.126
It's harder to say, hey,
00:46:17.365 --> 00:46:18.507
even for our ideal client,
00:46:19.186 --> 00:46:21.327
like, hey, millionaire, multimillionaire,
00:46:21.807 --> 00:46:23.907
you're going to invest five or ten K,
00:46:24.648 --> 00:46:25.489
but we're going to be able to get
00:46:25.509 --> 00:46:26.748
you back to all the things you want
00:46:26.768 --> 00:46:27.148
to do,
00:46:27.228 --> 00:46:28.869
like raising money and growing your
00:46:28.909 --> 00:46:29.550
business and all that.
00:46:29.570 --> 00:46:31.610
And that could be millions of dollars in
00:46:31.670 --> 00:46:35.291
value that we're helping you unlock or get
00:46:35.331 --> 00:46:37.791
back to or focus on so that your
00:46:37.811 --> 00:46:39.193
headaches and back pain or whatever are
00:46:39.233 --> 00:46:41.172
not a distraction that get in the way
00:46:41.353 --> 00:46:42.534
of all the things that you need to
00:46:42.554 --> 00:46:44.014
do to grow your business and all that.
00:46:44.094 --> 00:46:45.635
So maybe there's some examples,
00:46:45.675 --> 00:46:46.695
maybe there's some ways we could talk
00:46:46.715 --> 00:46:47.114
about it on
00:46:47.355 --> 00:46:50.257
future episodes but it's harder to have
00:46:50.277 --> 00:46:51.777
like a dollar amount or like a return
00:46:51.797 --> 00:46:53.920
on investment like objectively for like
00:46:53.960 --> 00:46:56.581
patient client outcomes it might be and
00:46:56.621 --> 00:46:58.402
this is a longer conversation because i
00:46:58.422 --> 00:46:59.963
just looked up who are the largest
00:47:00.043 --> 00:47:04.186
television advertising categories by spend
00:47:04.327 --> 00:47:06.628
and ad impressions and i just looked at
00:47:06.648 --> 00:47:09.670
them quick and what do you think they
00:47:09.690 --> 00:47:12.672
are any guesses pharmaceuticals for tv
00:47:12.693 --> 00:47:16.315
commercials one of the five uh political
00:47:17.742 --> 00:47:19.063
Political will be seasonal,
00:47:19.463 --> 00:47:20.505
so we can talk about that.
00:47:20.644 --> 00:47:22.606
No, but that will be on the list,
00:47:22.626 --> 00:47:23.666
but only every couple of years.
00:47:23.766 --> 00:47:25.068
Cars?
00:47:25.447 --> 00:47:25.987
Automotive.
00:47:26.728 --> 00:47:28.130
Automotive, pharmaceuticals, yep.
00:47:29.150 --> 00:47:32.032
Pharmaceuticals has to be number one.
00:47:32.351 --> 00:47:34.554
Retail, entertainment, and insurance.
00:47:35.634 --> 00:47:37.916
So what you're saying is true, except...
00:47:39.634 --> 00:47:42.315
All of those sort of sell subjective
00:47:42.394 --> 00:47:43.235
things, right?
00:47:43.255 --> 00:47:45.097
Because I don't buy the car because it's
00:47:45.117 --> 00:47:46.577
the objectively best car.
00:47:47.097 --> 00:47:48.777
I buy it because first it's the
00:47:48.878 --> 00:47:50.778
subjectively thing and it fits my
00:47:50.818 --> 00:47:51.318
personality.
00:47:51.398 --> 00:47:53.239
Then I go down to brass.
00:47:53.460 --> 00:47:54.501
This is an amazing,
00:47:54.521 --> 00:47:55.581
great point from Jimmy.
00:47:55.621 --> 00:47:56.242
Yes, you're right.
00:47:56.362 --> 00:47:57.422
All of the ad spend.
00:47:57.802 --> 00:47:58.342
I think, by the way,
00:47:58.382 --> 00:48:00.043
I think three quarters of the ad spend
00:48:00.063 --> 00:48:01.903
on TV is pharmaceuticals.
00:48:02.023 --> 00:48:03.125
Check me if I'm wrong.
00:48:03.625 --> 00:48:05.286
I believe it's seventy something percent.
00:48:05.565 --> 00:48:07.706
Three quarters of ad spend on TV is
00:48:07.726 --> 00:48:08.327
pharmaceuticals.
00:48:09.166 --> 00:48:09.606
But you're right.
00:48:09.867 --> 00:48:10.188
You're right.
00:48:10.208 --> 00:48:12.849
They are selling the person smiling,
00:48:12.869 --> 00:48:13.688
like the before and after,
00:48:13.708 --> 00:48:16.130
like the eczema, they're all upset.
00:48:16.190 --> 00:48:17.271
And then the before and after,
00:48:17.291 --> 00:48:18.550
they're like playing with their kids in a
00:48:18.590 --> 00:48:18.911
park.
00:48:19.012 --> 00:48:20.331
Yeah.
00:48:20.351 --> 00:48:24.813
They are selling a non-objective result or
00:48:24.893 --> 00:48:27.434
outcome that is hard to peg to some
00:48:27.474 --> 00:48:27.976
dollar amount.
00:48:27.996 --> 00:48:29.096
Yes, I agree.
00:48:29.175 --> 00:48:30.916
According to Media Radar,
00:48:31.097 --> 00:48:31.996
and this is back,
00:48:32.077 --> 00:48:33.717
this information is from ten years ago,
00:48:33.737 --> 00:48:35.438
so I'll find some more updated.
00:48:35.539 --> 00:48:37.599
Technology was number one.
00:48:38.576 --> 00:48:40.737
Media and entertainment was number two,
00:48:40.777 --> 00:48:42.556
which is ironic because media and
00:48:42.597 --> 00:48:43.157
entertainment,
00:48:43.177 --> 00:48:44.757
your job is reaching people.
00:48:45.438 --> 00:48:46.777
Even if they have a channel,
00:48:46.818 --> 00:48:48.498
they're still spending other places.
00:48:48.538 --> 00:48:51.818
So attention is their economy.
00:48:52.599 --> 00:48:54.039
And then number three was pharma.
00:48:54.079 --> 00:48:55.619
And this is, again, twenty eighteen,
00:48:56.039 --> 00:49:00.181
six point six billion for pharmaceuticals.
00:49:00.561 --> 00:49:03.364
if it didn't work they wouldn't do it
00:49:03.664 --> 00:49:05.827
now they have higher tickets so they've
00:49:05.847 --> 00:49:07.989
got the budget to spend but they wouldn't
00:49:08.009 --> 00:49:09.771
be doing it long term if it didn't
00:49:09.791 --> 00:49:11.313
work again this is from almost ten years
00:49:11.333 --> 00:49:13.195
ago so i would say tv
00:49:14.844 --> 00:49:17.485
would be probably the second location they
00:49:17.527 --> 00:49:18.086
would spend.
00:49:18.507 --> 00:49:21.130
First would be social, is my guess,
00:49:21.170 --> 00:49:22.510
is where their dollars,
00:49:22.771 --> 00:49:23.831
not just their ad spend,
00:49:23.851 --> 00:49:25.213
their organic effort as well.
00:49:25.594 --> 00:49:26.735
You didn't have organic.
00:49:26.755 --> 00:49:30.038
Your organic was a sign outside your
00:49:30.077 --> 00:49:30.898
store.
00:49:31.018 --> 00:49:33.581
It was organic or it was word of
00:49:33.641 --> 00:49:33.882
mouth.
00:49:33.922 --> 00:49:34.581
There was no, well,
00:49:34.601 --> 00:49:37.003
we created some content, right?
00:49:37.043 --> 00:49:38.706
Pharmaceuticals sell hope products.
00:49:39.045 --> 00:49:43.847
And that's higher on the value pyramid.
00:49:44.768 --> 00:49:46.188
That's what we should be selling and what
00:49:46.228 --> 00:49:47.128
we do kind of sell,
00:49:47.148 --> 00:49:50.150
but we don't describe it well enough or
00:49:50.170 --> 00:49:52.512
we don't tell the consumer.
00:49:53.052 --> 00:49:56.173
The biggest reason we as a profession or
00:49:56.333 --> 00:49:58.094
individually as a clinic or a chain of
00:49:58.135 --> 00:50:00.775
clinics don't consistently sell hope well
00:50:01.275 --> 00:50:03.317
is we change the messaging too often.
00:50:03.817 --> 00:50:04.697
We try something.
00:50:04.818 --> 00:50:06.179
It doesn't work right away.
00:50:06.298 --> 00:50:06.619
We leave.
00:50:07.259 --> 00:50:08.500
But look at Allstate.
00:50:08.579 --> 00:50:09.579
Is it Allstate?
00:50:10.579 --> 00:50:11.641
The one where mayhem?
00:50:12.221 --> 00:50:13.260
Look, I don't even remember what it is,
00:50:13.300 --> 00:50:14.081
but I know it's mayhem.
00:50:14.101 --> 00:50:14.661
When I see it,
00:50:14.702 --> 00:50:15.222
I know what it is.
00:50:15.601 --> 00:50:18.523
They sell fear, lack of fear.
00:50:19.443 --> 00:50:19.744
Listen,
00:50:19.804 --> 00:50:22.565
you can have this or you could have
00:50:22.945 --> 00:50:23.706
not this.
00:50:24.326 --> 00:50:25.186
You decide.
00:50:25.666 --> 00:50:29.668
They literally do that trick where they
00:50:29.688 --> 00:50:29.827
go,
00:50:31.148 --> 00:50:34.070
a woman was found murdered yesterday by
00:50:34.090 --> 00:50:34.489
the river.
00:50:36.068 --> 00:50:37.610
Her boyfriend was the last person who saw
00:50:37.630 --> 00:50:37.730
her.
00:50:37.750 --> 00:50:38.190
How are you?
00:50:39.771 --> 00:50:41.693
I didn't say he did it.
00:50:41.813 --> 00:50:44.014
I just put two facts next to each
00:50:44.074 --> 00:50:44.295
other.
00:50:44.574 --> 00:50:46.295
And when you draw the line between them,
00:50:46.596 --> 00:50:47.896
that's the whole point of the movie
00:50:47.936 --> 00:50:48.536
Inception.
00:50:48.838 --> 00:50:50.778
When it's your idea, it's gold.
00:50:50.998 --> 00:50:52.460
When I tell you, trust me,
00:50:52.500 --> 00:50:53.139
it's worth it,
00:50:53.400 --> 00:50:54.981
it feels icky and I'm not buying that
00:50:55.101 --> 00:50:55.702
used car.
00:50:56.322 --> 00:50:57.503
But when you do it,
00:50:57.764 --> 00:50:59.844
I cannot undo your idea.
00:50:59.885 --> 00:51:00.385
And people...
00:51:03.047 --> 00:51:05.146
people who see physical therapists it'd be
00:51:05.186 --> 00:51:07.588
great to do the most boring ad campaign
00:51:08.027 --> 00:51:10.369
no graphics no color black and white
00:51:10.568 --> 00:51:13.668
people who see physical therapists live
00:51:13.708 --> 00:51:18.170
better lives the happiest people on the
00:51:18.210 --> 00:51:22.231
planet see pts and then just shut up
00:51:22.311 --> 00:51:24.791
i think the challenge though what's ben
00:51:24.811 --> 00:51:26.911
saying ben says why do i always expect
00:51:26.952 --> 00:51:28.552
the cheers theme song playing in tony's
00:51:28.612 --> 00:51:28.952
office
00:51:32.498 --> 00:51:33.699
It's playing in the background.
00:51:33.778 --> 00:51:34.418
I just mute it.
00:51:35.639 --> 00:51:37.641
The challenge with both of those, though,
00:51:37.661 --> 00:51:39.963
is people coming to us have to do
00:51:40.043 --> 00:51:40.463
stuff.
00:51:40.643 --> 00:51:42.143
I can buy a pill and I don't
00:51:42.164 --> 00:51:42.925
have to do anything.
00:51:43.005 --> 00:51:45.885
I can buy insurance and hope I never
00:51:45.925 --> 00:51:46.847
have to use it.
00:51:46.927 --> 00:51:49.168
People coming to us have to actually do
00:51:49.228 --> 00:51:49.648
stuff.
00:51:50.409 --> 00:51:53.610
And I think most of us here,
00:51:53.911 --> 00:51:56.193
the ones who are the most successful are
00:51:56.233 --> 00:51:58.833
the true believers to the level of
00:51:58.914 --> 00:51:59.534
delusion
00:52:00.293 --> 00:52:01.375
that they're like, yes,
00:52:01.454 --> 00:52:02.856
I can cure your problem.
00:52:02.916 --> 00:52:04.440
I want to deliver the outcome.
00:52:04.500 --> 00:52:07.184
I manually can do it, whatever.
00:52:08.262 --> 00:52:10.043
The rest of us are more realistic.
00:52:10.083 --> 00:52:10.505
Like, look,
00:52:10.625 --> 00:52:12.686
I can't reverse fifty years of sedentary
00:52:12.746 --> 00:52:15.708
lifestyle and bad choices.
00:52:17.329 --> 00:52:18.831
Really enjoy the discussion today.
00:52:18.891 --> 00:52:20.331
Thanks, Will, for showing up,
00:52:20.492 --> 00:52:21.572
as you always do.
00:52:23.213 --> 00:52:23.775
So I don't know.
00:52:23.855 --> 00:52:24.295
I don't know.
00:52:24.815 --> 00:52:26.757
The only thing I can say is we
00:52:26.817 --> 00:52:29.778
need to position ourselves like a Spartan
00:52:29.838 --> 00:52:33.161
race, like a CrossFit, like, you know,
00:52:33.862 --> 00:52:35.623
come to us for the pain and the
00:52:35.663 --> 00:52:36.164
challenge.
00:52:39.485 --> 00:52:41.246
What about the people that sell this?
00:52:41.726 --> 00:52:42.867
And you don't even have to be watching
00:52:42.887 --> 00:52:43.449
the live stream.
00:52:43.469 --> 00:52:44.509
You'll know what I'm talking about.
00:52:51.342 --> 00:52:52.003
You know what I'm talking about?
00:52:52.043 --> 00:52:52.943
The people who lay down and do the
00:52:52.963 --> 00:52:54.465
weird hand movements and they're doing the
00:52:54.625 --> 00:52:56.365
noises with their hands and they're
00:52:56.405 --> 00:52:58.007
relieving the raking.
00:52:58.327 --> 00:52:59.728
I've sent you guys videos.
00:52:59.967 --> 00:53:02.090
Yes, yes, yes.
00:53:02.170 --> 00:53:04.391
The one physician on Instagram,
00:53:04.590 --> 00:53:05.931
he's like a radiologist,
00:53:06.072 --> 00:53:09.074
just tears apart all those videos and all
00:53:09.114 --> 00:53:10.114
the chiropractic videos.
00:53:10.195 --> 00:53:11.675
Because he plays along with it.
00:53:11.795 --> 00:53:12.976
He's like doing commentary.
00:53:13.297 --> 00:53:13.976
But here's the thing.
00:53:13.996 --> 00:53:14.797
You got to give him credit.
00:53:15.117 --> 00:53:16.878
They believe what Tony just said.
00:53:17.358 --> 00:53:19.280
They must believe to the level of the
00:53:19.320 --> 00:53:19.940
delusion
00:53:21.126 --> 00:53:21.987
Of what they're selling.
00:53:22.067 --> 00:53:24.268
They believe one hundred percent and
00:53:24.347 --> 00:53:25.909
ninety nine people might walk by them at
00:53:25.929 --> 00:53:26.548
a flea market.
00:53:26.929 --> 00:53:28.670
But if one out of every hundred pays
00:53:28.769 --> 00:53:30.030
two hundred and fifty bucks,
00:53:30.791 --> 00:53:32.711
that's a that's a pretty good living,
00:53:32.771 --> 00:53:33.152
I guess.
00:53:33.192 --> 00:53:33.572
I don't know.
00:53:33.612 --> 00:53:33.811
I mean,
00:53:33.851 --> 00:53:35.313
depending on how much it costs you to
00:53:35.333 --> 00:53:36.012
get a degree and.
00:53:40.108 --> 00:53:42.251
That checks all the boxes for the modern
00:53:42.311 --> 00:53:42.831
economy.
00:53:43.271 --> 00:53:44.753
It looks good on social media.
00:53:45.213 --> 00:53:46.615
It generates views.
00:53:46.695 --> 00:53:49.298
It generates comments and interactions and
00:53:49.358 --> 00:53:50.480
positive or negative.
00:53:51.141 --> 00:53:53.523
Somebody said something about negative
00:53:53.623 --> 00:53:55.304
press or negative something.
00:53:55.364 --> 00:53:56.525
And Jimmy came on and said,
00:53:56.565 --> 00:53:58.088
there is no negative press.
00:53:58.128 --> 00:53:59.628
You know, it's just comments, man.
00:54:00.400 --> 00:54:00.780
Just more comments.
00:54:00.800 --> 00:54:02.103
Do you remember what it was, Dave?
00:54:02.123 --> 00:54:03.483
I don't remember.
00:54:03.503 --> 00:54:05.465
Last week I commented on the video you
00:54:05.505 --> 00:54:07.487
posted of the chiropractor who manipulates
00:54:07.547 --> 00:54:08.449
the lady's shoulder.
00:54:08.989 --> 00:54:10.469
And she was like screaming.
00:54:11.150 --> 00:54:11.791
And he's like,
00:54:12.052 --> 00:54:13.333
we got to get rid of these adhesions
00:54:13.413 --> 00:54:14.813
now with this like, you know,
00:54:14.934 --> 00:54:16.195
massage gun or whatever thing.
00:54:16.635 --> 00:54:18.677
even if only one percent of the people
00:54:18.737 --> 00:54:21.599
believe in that now they actually will
00:54:21.878 --> 00:54:24.440
more strongly defend it because ninety
00:54:24.460 --> 00:54:26.782
nine people are yelling they are wrong not
00:54:26.882 --> 00:54:29.864
it's wrong they they hear you're wrong and
00:54:29.903 --> 00:54:33.186
they triple quadruple six tuple down and
00:54:33.206 --> 00:54:34.527
they go no and now I'm going to
00:54:34.547 --> 00:54:35.648
go book an appointment for this guy
00:54:37.318 --> 00:54:37.699
Yeah.
00:54:37.798 --> 00:54:39.621
And Tony commented on that â of that
00:54:39.641 --> 00:54:42.163
video and said that he was surprised,
00:54:42.182 --> 00:54:44.204
like, the people actually â like,
00:54:44.264 --> 00:54:45.965
why would you ever post that video to
00:54:46.005 --> 00:54:47.568
try to, like, attract patients?
00:54:48.268 --> 00:54:49.769
Because they understand what kind of crazy
00:54:49.789 --> 00:54:50.710
they're fishing for.
00:54:51.492 --> 00:54:52.753
Fish with the right bait.
00:54:52.773 --> 00:54:54.414
They're looking for crazy â they post
00:54:54.434 --> 00:54:55.454
crazy shit.
00:54:55.755 --> 00:54:57.257
That math maths.
00:54:58.996 --> 00:55:00.016
I mean, truthfully though,
00:55:00.878 --> 00:55:03.340
I think it's crazy to post dry needling
00:55:03.621 --> 00:55:04.161
videos.
00:55:04.822 --> 00:55:09.889
I think it's crazy that a therapist is
00:55:09.929 --> 00:55:13.733
gonna stick dry needles into human flesh,
00:55:13.914 --> 00:55:17.398
hook up an electrical charge to it and
00:55:17.458 --> 00:55:19.018
shock the muscle and think
00:55:19.559 --> 00:55:21.623
that the consumer is gonna see that and
00:55:21.643 --> 00:55:23.485
be like, oh yeah, that's what I need.
00:55:23.585 --> 00:55:24.367
I need some of that.
00:55:24.807 --> 00:55:27.090
But like, obviously I don't do it.
00:55:27.552 --> 00:55:29.675
I understand what you do.
00:55:29.795 --> 00:55:31.777
I understand the people who do it.
00:55:32.297 --> 00:55:34.400
I'm just saying from an outside observer
00:55:34.460 --> 00:55:35.161
looking in,
00:55:35.682 --> 00:55:37.583
That is going to repel the ninety eight
00:55:37.623 --> 00:55:39.985
percent of people who are in pain and
00:55:40.025 --> 00:55:40.925
think, yeah,
00:55:40.965 --> 00:55:42.306
you know what I need for a solution
00:55:42.347 --> 00:55:42.887
to pain?
00:55:43.288 --> 00:55:44.527
Needles and electricity.
00:55:44.568 --> 00:55:45.869
That's going to make my pain better.
00:55:45.889 --> 00:55:47.329
Like, it's just not.
00:55:47.710 --> 00:55:49.010
But it doesn't matter because it's a two
00:55:49.050 --> 00:55:51.211
percent who are going to be like, yes,
00:55:51.251 --> 00:55:52.193
that is what I need.
00:55:52.733 --> 00:55:54.293
And that's what you're looking for, right?
00:55:54.313 --> 00:55:55.875
You're not trying to convince the ninety
00:55:55.974 --> 00:55:56.155
eight.
00:55:56.175 --> 00:55:59.317
You're trying to root out.
00:55:59.336 --> 00:55:59.737
Look for the.
00:55:59.996 --> 00:56:02.599
Yeah, that's what we'll saying crazy pain.
00:56:03.126 --> 00:56:04.527
I mean, go full Forrest Gump.
00:56:04.568 --> 00:56:06.110
Crazy is as crazy does,
00:56:06.170 --> 00:56:07.210
but that's who shows up.
00:56:07.891 --> 00:56:08.472
Real quick.
00:56:08.492 --> 00:56:09.353
Since Will's here,
00:56:09.414 --> 00:56:11.916
I've been loving the Will posts where he
00:56:11.956 --> 00:56:13.920
talks about business owners that are
00:56:14.079 --> 00:56:16.222
basically doing millions in revenue and
00:56:16.282 --> 00:56:17.563
not pulling a profit.
00:56:18.606 --> 00:56:18.646
Um,
00:56:19.536 --> 00:56:21.159
You know, I read those posts.
00:56:21.239 --> 00:56:23.141
I like those posts when I see them.
00:56:23.581 --> 00:56:27.226
And I think it speaks to a virtually
00:56:27.286 --> 00:56:29.307
infinite number of individuals who are out
00:56:29.327 --> 00:56:31.130
there who have these businesses that are
00:56:31.150 --> 00:56:33.293
like, I'm bringing in all this money.
00:56:33.413 --> 00:56:35.175
Why is it not in my bank account?
00:56:35.735 --> 00:56:39.079
What is will sell from this chart?
00:56:41.108 --> 00:56:42.289
I don't know from that chart,
00:56:42.349 --> 00:56:44.490
but I know that it resonates with business
00:56:44.570 --> 00:56:47.152
owners like me, who is like, yeah,
00:56:47.213 --> 00:56:48.552
where is all this money going?
00:56:48.572 --> 00:56:50.534
When we were at five locations,
00:56:50.653 --> 00:56:52.255
I didn't make any more take home than
00:56:52.295 --> 00:56:53.755
I make today with one location.
00:56:55.507 --> 00:56:57.148
We'll go from bottom to top real quick.
00:56:58.409 --> 00:56:59.110
Simplifies,
00:56:59.610 --> 00:57:01.311
makes money because he knows there's money
00:57:01.373 --> 00:57:01.713
in there.
00:57:02.472 --> 00:57:03.173
He starts with,
00:57:03.534 --> 00:57:05.896
I met a guy in blank industry doing
00:57:05.936 --> 00:57:07.297
this much in annual revenue,
00:57:08.097 --> 00:57:11.601
but the bank accounts weren't banking.
00:57:11.681 --> 00:57:13.702
And everybody so far is like, yeah,
00:57:13.902 --> 00:57:15.224
I know a dollar in doesn't mean a
00:57:15.264 --> 00:57:15.784
dollar out.
00:57:15.864 --> 00:57:16.704
In fact, it's less.
00:57:18.726 --> 00:57:21.730
There is reduces anxiety.
00:57:23.389 --> 00:57:24.130
There has to be.
00:57:24.150 --> 00:57:25.231
There's organization.
00:57:25.851 --> 00:57:26.992
There's reduces cost,
00:57:27.032 --> 00:57:28.353
avoid hassles and quality.
00:57:28.414 --> 00:57:30.155
That's what he sells, right?
00:57:30.275 --> 00:57:31.416
And then you're like, take my money.
00:57:31.675 --> 00:57:32.876
If I'm going to give you a dollar
00:57:32.936 --> 00:57:33.938
and you're going to help me find the
00:57:33.978 --> 00:57:36.259
dollars I'm missing, and when you're done,
00:57:36.278 --> 00:57:38.541
my machine runs better, that's what it is,
00:57:38.621 --> 00:57:38.840
right?
00:57:39.242 --> 00:57:39.442
He's like,
00:57:39.481 --> 00:57:40.643
I'm going to go in and figure out
00:57:40.682 --> 00:57:41.682
why your engine,
00:57:41.764 --> 00:57:43.425
your financial engine is broken,
00:57:43.905 --> 00:57:44.726
and I'm going to get rid of the
00:57:44.766 --> 00:57:45.365
bad parts,
00:57:45.425 --> 00:57:46.666
and it's just going to run smoother,
00:57:47.067 --> 00:57:48.949
and you don't have to touch the engine
00:57:48.969 --> 00:57:49.108
anymore.
00:57:50.478 --> 00:57:52.139
Be different if he was selling a course
00:57:52.159 --> 00:57:53.081
on how to do it yourself.
00:57:53.101 --> 00:57:53.320
You're like,
00:57:53.340 --> 00:57:54.061
if I'm still gonna have to do it
00:57:54.101 --> 00:57:54.581
myself,
00:57:55.242 --> 00:57:56.423
I'll just pay you more to do it
00:57:56.704 --> 00:57:57.184
for me.
00:57:57.445 --> 00:57:58.646
I mean, how often does that happen?
00:58:00.054 --> 00:58:02.275
real quick as we're closing the show i
00:58:02.315 --> 00:58:06.418
shared a screenshot uh kaya which i think
00:58:06.438 --> 00:58:07.858
we kind of talked about a long time
00:58:07.898 --> 00:58:11.079
ago it's a virtual physical therapy
00:58:11.300 --> 00:58:15.202
platform they were acquired by sword you
00:58:15.222 --> 00:58:17.983
know hinge hinge health has like the
00:58:18.023 --> 00:58:21.505
headlines sword is the avis in the digital
00:58:21.545 --> 00:58:23.527
health space digital physical therapy
00:58:23.568 --> 00:58:23.927
space
00:58:24.527 --> 00:58:26.289
So Kaya got acquired for two hundred
00:58:26.349 --> 00:58:28.871
eighty eighty five million dollars in
00:58:28.952 --> 00:58:30.353
January of this year.
00:58:31.534 --> 00:58:34.295
Bring soared one hundred million people
00:58:34.356 --> 00:58:35.117
worldwide.
00:58:35.617 --> 00:58:35.918
Like,
00:58:36.498 --> 00:58:39.501
where is the money in physical therapy
00:58:39.561 --> 00:58:40.001
going?
00:58:40.041 --> 00:58:41.322
That's why I'm sharing this.
00:58:41.882 --> 00:58:44.144
It ain't going to opening private clinics.
00:58:44.204 --> 00:58:45.706
It ain't going to, you know,
00:58:45.826 --> 00:58:46.726
one on one care.
00:58:46.806 --> 00:58:49.009
It's not going to paying physical
00:58:49.048 --> 00:58:49.710
therapists more.
00:58:50.369 --> 00:58:52.431
It's in the technology side of the
00:58:52.472 --> 00:58:53.211
profession,
00:58:53.753 --> 00:58:56.094
and it's going into resources that can
00:58:56.175 --> 00:58:58.356
access tens of millions of people,
00:58:58.896 --> 00:59:00.157
not one person an hour.
00:59:00.878 --> 00:59:01.639
Correct.
00:59:02.340 --> 00:59:02.699
Correct.
00:59:03.121 --> 00:59:04.461
So when you buy something like this,
00:59:04.501 --> 00:59:05.382
where does your head go?
00:59:05.402 --> 00:59:05.702
I mean,
00:59:05.742 --> 00:59:06.943
this is probably a longer discussion,
00:59:06.963 --> 00:59:07.824
but when you buy Kaya,
00:59:08.125 --> 00:59:09.865
you're buying access to potential
00:59:10.025 --> 00:59:10.567
customers.
00:59:10.706 --> 00:59:11.246
That's what you're buying.
00:59:11.266 --> 00:59:11.367
Yeah,
00:59:11.387 --> 00:59:12.847
that was the main part of the roll
00:59:12.949 --> 00:59:13.028
up.
00:59:13.088 --> 00:59:13.449
Yeah.
00:59:13.548 --> 00:59:13.909
Yeah.
00:59:13.949 --> 00:59:16.592
Kids Rolodex was like a paper contacts app
00:59:16.632 --> 00:59:18.052
on your phone, but on your desk.
00:59:18.492 --> 00:59:20.195
that's what you're doing you're buying a a
00:59:20.255 --> 00:59:22.179
digital rolodex of people that you can
00:59:22.219 --> 00:59:23.500
contact and then you know you have
00:59:23.561 --> 00:59:27.166
workflows or you know email sequences to
00:59:27.186 --> 00:59:28.867
touch those people and sell them the thing
00:59:28.887 --> 00:59:30.710
that you're busy selling they didn't
00:59:30.731 --> 00:59:32.233
change their business model they just
00:59:32.273 --> 00:59:33.213
bought their competition
00:59:34.599 --> 00:59:35.440
That's it.
00:59:35.460 --> 00:59:35.699
All right.
00:59:35.719 --> 00:59:36.380
Thursday.
00:59:36.940 --> 00:59:37.981
And this is my parting shot.
00:59:38.061 --> 00:59:40.123
Dave is going to talk to us about
00:59:41.224 --> 00:59:43.525
private equity, about investors.
00:59:43.666 --> 00:59:45.987
We had talked last time, Dave and I,
00:59:46.047 --> 00:59:47.608
about, you know,
00:59:47.648 --> 00:59:48.969
once you bring an investor in,
00:59:49.231 --> 00:59:50.110
your profit's gone.
00:59:50.150 --> 00:59:51.032
You're basically done.
00:59:51.092 --> 00:59:52.813
Like you're working for the investor now.
00:59:52.833 --> 00:59:54.315
You're not working for yourself.
00:59:55.215 --> 00:59:56.797
I wanted to talk about that today,
00:59:56.817 --> 00:59:57.878
but we didn't get around to it.
00:59:57.938 --> 00:59:59.159
Let's do it Thursday.
00:59:59.759 --> 01:00:02.300
because i i am very interested in that
01:00:02.320 --> 01:00:05.061
kind of funding behind a business and
01:00:05.101 --> 01:00:07.744
dave's been in that world before all right
01:00:07.784 --> 01:00:11.846
parting shots what do you got dave oh
01:00:11.925 --> 01:00:15.509
man um for me the recap of keeping
01:00:15.608 --> 01:00:15.809
the
01:00:16.746 --> 01:00:19.009
Menu card or keeping your offer simple.
01:00:20.009 --> 01:00:22.170
The example that I showed or we showed
01:00:22.271 --> 01:00:24.291
at the top of the episode is too
01:00:24.311 --> 01:00:24.932
many numbers.
01:00:25.193 --> 01:00:26.554
And that's why I wanted to get your
01:00:26.733 --> 01:00:27.494
guys' feedback on.
01:00:27.514 --> 01:00:28.994
And then we're asking, you know,
01:00:29.054 --> 01:00:29.695
ask the audience,
01:00:29.996 --> 01:00:31.956
phoning a friend for some feedback as
01:00:31.996 --> 01:00:32.197
well.
01:00:32.998 --> 01:00:33.478
So for us,
01:00:33.518 --> 01:00:34.898
just like simplifying the steps,
01:00:34.918 --> 01:00:36.119
the offer, like phone call,
01:00:36.460 --> 01:00:37.380
selling the first visit,
01:00:37.721 --> 01:00:38.942
then selling the plan of care.
01:00:39.742 --> 01:00:40.503
Very simple process.
01:00:41.202 --> 01:00:41.422
you know,
01:00:41.463 --> 01:00:44.126
stepping stones along like the process of
01:00:44.166 --> 01:00:44.846
how to work with us,
01:00:45.186 --> 01:00:46.547
as opposed to like too many numbers and
01:00:46.568 --> 01:00:48.429
too many decisions all at once,
01:00:48.469 --> 01:00:50.873
which will create confused consumers.
01:00:50.913 --> 01:00:51.773
And if someone's confused,
01:00:51.793 --> 01:00:53.255
they're not going to do business with us
01:00:53.356 --> 01:00:53.615
or you.
01:00:54.836 --> 01:00:57.519
Confuse me, lose me.
01:00:57.559 --> 01:01:00.382
What do you got, Tony?
01:01:00.422 --> 01:01:01.503
Don't talk yourself out of money.
01:01:02.184 --> 01:01:03.485
If you're valuable and you provide a
01:01:03.505 --> 01:01:03.746
value,
01:01:03.806 --> 01:01:05.586
if you honestly believe you provide,
01:01:05.847 --> 01:01:07.068
that's the difference between snake oil,
01:01:07.128 --> 01:01:07.288
right?
01:01:07.327 --> 01:01:08.527
They know that they're selling crap.
01:01:08.688 --> 01:01:10.028
But if you honestly believe you're selling
01:01:10.068 --> 01:01:11.510
something good and sometimes crazy,
01:01:11.550 --> 01:01:12.710
people honestly believe that and they're
01:01:12.731 --> 01:01:13.911
delusional and good for them.
01:01:14.130 --> 01:01:15.231
I wish I lived in that world too.
01:01:15.672 --> 01:01:16.572
I wish unicorns were real.
01:01:16.753 --> 01:01:17.913
But if you honestly believe a thing that
01:01:17.932 --> 01:01:19.333
you provide is valuable and you're not
01:01:19.373 --> 01:01:19.994
charging for it,
01:01:20.094 --> 01:01:21.335
I would say you're doing yourself,
01:01:22.034 --> 01:01:23.456
your coworkers, your employees,
01:01:23.596 --> 01:01:25.456
and your patients a disservice because you
01:01:25.476 --> 01:01:27.358
could do more with that money to help
01:01:27.418 --> 01:01:29.179
more people, including yourself.
01:01:29.518 --> 01:01:30.420
Don't talk yourself out of money.
01:01:32.034 --> 01:01:32.954
All right, guys, Tuesday,
01:01:32.994 --> 01:01:34.516
Thursday morning, eight thirty Eastern.
01:01:34.576 --> 01:01:36.157
We'll see you on Thursday.
01:01:36.297 --> 01:01:37.579
That's it.
01:01:37.619 --> 01:01:38.139
We're out.
01:01:38.159 --> 01:01:39.599
Boys, what the hell are you doing?
01:01:39.639 --> 01:01:42.481
Follow Tony Maritano on YouTube at Total
01:01:42.501 --> 01:01:43.563
Therapy Solution.
01:01:43.603 --> 01:01:44.603
Find Dave Kittle at
01:01:44.623 --> 01:01:47.806
ConciergePainRelief.com and on YouTube at
01:01:47.827 --> 01:01:49.248
The Dave Kittle Show.
01:01:49.327 --> 01:01:52.250
And follow Jimmy McKay at PT Podcast on
01:01:52.349 --> 01:01:52.971
YouTube,
01:01:53.030 --> 01:01:54.751
the socials and wherever you binge
01:01:54.771 --> 01:01:56.353
podcasts you pretend are for CEU.
01:01:57.498 --> 01:01:58.922
And hey, just a reminder,
01:01:59.422 --> 01:02:00.706
none of this was for advice.
01:02:00.786 --> 01:02:02.231
This was for entertainment only.
01:02:02.472 --> 01:02:03.894
Our lawyers say that counts.
01:02:03.996 --> 01:02:04.818
Thanks, Keegan.