Can Cash Pay PT Actually Scale?
What if the future of physical therapy is not just more visits, more units, and more productivity pressure?
In this episode of PT Breakfast Club, Tony Maritato, Dave Kittle, and Jimmy McKay start with a productivity benchmark chart comparing outpatient private practice, corporate clinics, cash-based care, hospital outpatient, sports med, and high-volume clinics.
That opens up a bigger discussion about what productivity really means in PT. Is 25 visits a day automatically bad? Is one-on-one cash pay automatically better? Or does it all depend on the patient, the payer, the legal model, and the business you are actually building?
From there, the conversation turns to whether cash-pay physical therapy can scale. Dave points to Onward and similar performance-based models. Tony pushes back by asking whether that solves a population-level problem or simply serves a smaller group of people who already want the service.
Then the crew explores a bigger business idea: can PTs productize their expertise?
Jiffy Knee created a branded surgical approach. McKenzie became a global system. Total Motion Release built a recognizable method. So why don’t more physical therapists turn their clinical expertise into branded, licensable programs that other clinics can buy, use, and market?
The final stretch gets spicy: Tony’s “best personal trainer vs worst physical therapist” post sparks a debate about education, professional identity, licenses, and whether PTs overestimate the protective power of the degree.
The takeaway: knowledge is not proprietary. Value comes from the result, the system, the delivery, and whether people actually want what you are offering.
<p>This episode is part of the <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a>, where physical therapists and clinic owners learn how to get more patients, improve operations, and grow their clinic without relying only on referrals.</p>
<p>Looking for more episodes? Explore the full <a href="/physical-therapy-business-podcast">Physical Therapy Business Podcast</a> for real-world strategies on physical therapy marketing, patient acquisition, and clinic growth.</p>
00:00:02.270 --> 00:00:04.889
Broadcasting way too early from three
00:00:04.929 --> 00:00:06.610
separate Wi-Fi connections.
00:00:06.811 --> 00:00:10.151
It's PT Breakfast Club with Tony Meritato,
00:00:10.412 --> 00:00:12.673
Dave Kittle, and Jimmy McKay.
00:00:13.073 --> 00:00:18.375
All right,
00:00:18.414 --> 00:00:21.675
fresh out of bed after dragging myself out
00:00:21.716 --> 00:00:23.815
of bed after a beer league hockey game.
00:00:23.835 --> 00:00:25.216
That's Tony Meritato.
00:00:25.657 --> 00:00:27.157
Dave Kittle will be joining in a moment.
00:00:27.836 --> 00:00:29.277
Tony, you wanted to lead off with...
00:00:30.457 --> 00:00:32.859
with this image that i just downloaded
00:00:32.878 --> 00:00:34.759
from our little group chat what like set
00:00:34.780 --> 00:00:36.740
us up what is that yeah so i
00:00:36.780 --> 00:00:39.521
was looking through you know the headlines
00:00:39.582 --> 00:00:42.384
and what's out there specifically related
00:00:42.423 --> 00:00:46.225
to private practice and business topics uh
00:00:46.284 --> 00:00:48.947
productivity is always a big topic and you
00:00:48.966 --> 00:00:49.067
know
00:00:49.786 --> 00:00:51.948
i there are references for where these
00:00:51.988 --> 00:00:54.131
numbers come from but i know you and
00:00:54.191 --> 00:00:56.853
larry ben's have been talking about stats
00:00:57.213 --> 00:00:59.335
and i can tell you i don't know
00:00:59.356 --> 00:01:01.579
fifteen years ago when we were multiple
00:01:01.618 --> 00:01:04.501
locations and big administrative team
00:01:05.221 --> 00:01:06.864
everything was run on stats like that's
00:01:06.884 --> 00:01:08.945
what we did you know percent of arrivals
00:01:08.986 --> 00:01:11.048
and percent of completed plans of care and
00:01:11.108 --> 00:01:12.248
how's everybody doing
00:01:13.631 --> 00:01:15.313
Now we don't do any of that stuff,
00:01:15.352 --> 00:01:16.534
but I figured, hey,
00:01:16.593 --> 00:01:18.876
let's talk about some of these numbers.
00:01:18.936 --> 00:01:21.760
Let's see what is being presented and
00:01:21.819 --> 00:01:23.081
maybe how accurate it is.
00:01:23.406 --> 00:01:23.626
All right,
00:01:23.647 --> 00:01:24.927
so we're looking at PT productivity
00:01:25.007 --> 00:01:27.530
benchmarks by practice type.
00:01:27.670 --> 00:01:29.052
I feel like, too,
00:01:29.111 --> 00:01:30.393
a lot of times people will come into
00:01:30.593 --> 00:01:31.352
these group chats,
00:01:31.373 --> 00:01:32.814
these Facebook groups that we're in,
00:01:33.355 --> 00:01:34.715
and say, what's good productivity?
00:01:34.756 --> 00:01:35.316
And then, of course,
00:01:35.337 --> 00:01:36.316
the next question always is,
00:01:36.597 --> 00:01:37.659
what setting are you in?
00:01:38.698 --> 00:01:40.620
There's a lot of context here in terms
00:01:40.661 --> 00:01:41.382
of productivity.
00:01:42.623 --> 00:01:46.286
So this little chart is showing outpatient
00:01:46.305 --> 00:01:46.846
activity.
00:01:47.206 --> 00:01:48.686
Private practice, outpatient,
00:01:48.766 --> 00:01:50.147
chain slash corporate,
00:01:50.448 --> 00:01:51.989
cash-based or concierge,
00:01:52.329 --> 00:01:54.371
hospital outpatient, sports med,
00:01:54.451 --> 00:01:56.373
and then a high-volume mill.
00:01:56.993 --> 00:01:58.814
I wonder if this person's biased when they
00:01:58.834 --> 00:02:00.575
just call it high-volume mill.
00:02:00.596 --> 00:02:00.676
Okay.
00:02:00.695 --> 00:02:02.558
All right.
00:02:03.939 --> 00:02:05.700
I'm surprised they didn't lump corporate
00:02:05.861 --> 00:02:07.421
into high volume mill.
00:02:09.203 --> 00:02:11.123
But you know, this is coming from like,
00:02:11.525 --> 00:02:13.346
it's called Proactive Charts.
00:02:13.406 --> 00:02:15.447
It's basically like an EMR kind of
00:02:15.507 --> 00:02:16.067
company.
00:02:17.707 --> 00:02:18.108
And you know,
00:02:18.408 --> 00:02:19.669
they're looking at what are the
00:02:20.129 --> 00:02:20.969
productivity targets.
00:02:21.050 --> 00:02:23.010
I think they're pretty, pretty dead on.
00:02:23.611 --> 00:02:25.212
Like looking at outpatient private
00:02:25.272 --> 00:02:25.712
practice,
00:02:25.752 --> 00:02:27.674
seventy five to eighty five percent
00:02:27.753 --> 00:02:28.495
productivity
00:02:29.215 --> 00:02:31.676
They do break it down by visit number.
00:02:31.697 --> 00:02:33.699
So they're like eight to twelve visits a
00:02:33.758 --> 00:02:34.118
day.
00:02:34.199 --> 00:02:36.681
They're saying this is a typical five day
00:02:36.781 --> 00:02:37.162
week.
00:02:37.741 --> 00:02:42.906
So you're assuming eight hours a day.
00:02:42.925 --> 00:02:45.427
Three to four billable units per visit,
00:02:45.448 --> 00:02:46.808
one hundred and sixty to two hundred
00:02:46.908 --> 00:02:47.169
units.
00:02:47.270 --> 00:02:49.472
I would tell you that's typical for what
00:02:49.651 --> 00:02:52.574
I would have expected from my clinical
00:02:52.614 --> 00:02:55.877
team when we were at multiple locations.
00:02:57.981 --> 00:02:58.102
Uh,
00:02:58.122 --> 00:03:00.923
Dave you're in any thoughts on that kind
00:03:00.983 --> 00:03:03.144
of now it's brick and mortar one location.
00:03:03.204 --> 00:03:04.463
People are coming to you.
00:03:05.084 --> 00:03:07.465
This also has to account for, okay,
00:03:07.504 --> 00:03:11.045
maybe you schedule and three cancel or no
00:03:11.086 --> 00:03:11.506
shows.
00:03:11.545 --> 00:03:13.326
So you end up, you know, doing.
00:03:13.687 --> 00:03:15.788
Um, Dave,
00:03:15.807 --> 00:03:17.348
what's been your experience with numbers
00:03:17.367 --> 00:03:19.288
like this?
00:03:19.308 --> 00:03:19.568
Yeah.
00:03:19.669 --> 00:03:19.868
I mean,
00:03:19.908 --> 00:03:21.650
pretty consistent numbers like this from
00:03:21.830 --> 00:03:22.509
my first.
00:03:23.536 --> 00:03:24.836
First three years out of school was
00:03:24.915 --> 00:03:26.616
outpatient ortho in New Jersey and then
00:03:26.676 --> 00:03:28.356
another two years in Brooklyn,
00:03:28.477 --> 00:03:29.997
outpatient ortho.
00:03:30.038 --> 00:03:30.638
Very similar.
00:03:30.777 --> 00:03:31.957
Nothing surprising here.
00:03:32.198 --> 00:03:34.239
And actually,
00:03:35.038 --> 00:03:37.859
some clinicians were kind of billing close
00:03:37.878 --> 00:03:39.939
to like three point five to four units
00:03:39.960 --> 00:03:40.419
per visit.
00:03:41.300 --> 00:03:42.540
And then there were others that like
00:03:42.621 --> 00:03:44.341
either didn't care or weren't trained well
00:03:44.381 --> 00:03:47.502
enough or were not reminded often enough
00:03:47.542 --> 00:03:47.901
or whatever,
00:03:47.921 --> 00:03:48.442
because like
00:03:49.780 --> 00:03:51.201
There's a lot of folks like Sturdy McKee
00:03:51.222 --> 00:03:52.903
and others that will always say physical
00:03:52.924 --> 00:03:54.846
therapists never overbill.
00:03:55.346 --> 00:03:56.447
They're so risk averse.
00:03:56.587 --> 00:03:57.268
They're afraid.
00:03:57.868 --> 00:04:00.031
There's some physical therapists that will
00:04:00.070 --> 00:04:03.074
chronically bill two or three units per
00:04:03.093 --> 00:04:03.375
visit
00:04:04.162 --> 00:04:05.884
And the patient's there for an hour or
00:04:05.905 --> 00:04:06.125
two.
00:04:06.164 --> 00:04:08.788
It could even be like late stage ACL
00:04:08.828 --> 00:04:09.149
patient.
00:04:09.169 --> 00:04:10.169
And they're there in the clinic for like
00:04:10.189 --> 00:04:11.110
an hour and a half, two hours.
00:04:11.431 --> 00:04:12.953
And they're still only building like two
00:04:12.993 --> 00:04:13.895
or three units or something.
00:04:13.955 --> 00:04:16.978
So that's obviously on the owner or the
00:04:16.999 --> 00:04:19.601
managers to like coach therapists and
00:04:19.661 --> 00:04:20.283
retrain them.
00:04:21.372 --> 00:04:24.314
maybe maybe maybe they don't need to be
00:04:24.334 --> 00:04:26.194
there anymore or whatever like you have to
00:04:26.235 --> 00:04:27.694
be you have to bill for what you
00:04:27.855 --> 00:04:30.935
actually do uh so i mean but again
00:04:30.975 --> 00:04:32.877
the numbers overall um pretty pretty
00:04:32.896 --> 00:04:35.637
consistent from what i've seen how about
00:04:35.658 --> 00:04:38.038
the third third line cash concierge is
00:04:38.059 --> 00:04:39.418
that pretty in line with what your people
00:04:39.439 --> 00:04:41.259
are doing that seems high to what you've
00:04:41.300 --> 00:04:41.500
said
00:04:42.355 --> 00:04:44.276
yeah that's definitely high dave if you
00:04:44.295 --> 00:04:46.536
can't see it it's six to ten visits
00:04:46.596 --> 00:04:48.817
a day four to six units per visit
00:04:48.858 --> 00:04:51.319
but cash is not based on units so
00:04:51.379 --> 00:04:53.720
that's kind of messed up uh yeah a
00:04:53.759 --> 00:04:55.380
hundred and twenty to a hundred and eighty
00:04:55.461 --> 00:04:57.341
units a week it says the big key
00:04:57.641 --> 00:05:00.824
success factors for cash extended sessions
00:05:00.903 --> 00:05:03.745
premium pricing low overhead what would
00:05:03.764 --> 00:05:05.706
you say your key success fact i would
00:05:05.725 --> 00:05:07.387
just from hearing dave talk i wouldn't say
00:05:07.406 --> 00:05:07.526
that
00:05:09.125 --> 00:05:10.846
Those are not the success factors.
00:05:11.206 --> 00:05:14.646
I would say it's ease of scheduling.
00:05:14.867 --> 00:05:15.887
You come to me.
00:05:17.427 --> 00:05:21.848
Premium pricing is what allows that
00:05:21.889 --> 00:05:23.108
patient to have that.
00:05:23.588 --> 00:05:24.788
Extended sessions.
00:05:25.009 --> 00:05:26.810
How long are your sessions typically?
00:05:26.930 --> 00:05:27.550
Is it an hour?
00:05:27.569 --> 00:05:30.591
For us or for Tony?
00:05:31.310 --> 00:05:31.771
For you, Dave.
00:05:32.209 --> 00:05:33.531
yeah an hour of course so it doesn't
00:05:33.571 --> 00:05:34.891
even matter it doesn't matter if it's
00:05:34.930 --> 00:05:38.033
clinic because we're because what what's
00:05:38.052 --> 00:05:41.673
what's so funny is it an hour of
00:05:41.754 --> 00:05:45.235
course nothing nothing well no because you
00:05:45.295 --> 00:05:48.197
all you guys already know yeah but i
00:05:48.216 --> 00:05:49.577
didn't know if it was like extended if
00:05:49.617 --> 00:05:51.278
like sometimes people did did more
00:05:53.007 --> 00:05:53.247
No.
00:05:53.427 --> 00:05:55.949
I mean, in the future, like if Ethan,
00:05:56.009 --> 00:05:57.790
my new therapist is doing like,
00:05:57.870 --> 00:05:59.071
if he's treating multiple patients at the
00:05:59.091 --> 00:05:59.511
same time,
00:05:59.531 --> 00:06:01.331
like if he has an ACL client from
00:06:01.372 --> 00:06:02.353
like nine to ten a.m.,
00:06:02.773 --> 00:06:03.754
if they're at the point where they need
00:06:03.774 --> 00:06:05.394
to do a lot of plyos or late
00:06:05.415 --> 00:06:07.716
stage, whatever, then like at ten a.m.,
00:06:07.776 --> 00:06:09.697
his next patient's coming into the clinic.
00:06:09.737 --> 00:06:11.658
And if that first patient from nine a.m.
00:06:11.678 --> 00:06:13.519
needs to do more and they're independent
00:06:13.800 --> 00:06:14.761
and they don't need a lot of like
00:06:14.800 --> 00:06:17.663
cues or assistance or oversight or
00:06:17.682 --> 00:06:17.963
whatever.
00:06:18.502 --> 00:06:19.884
then he can like go into our private
00:06:19.925 --> 00:06:21.266
room, treat the ten a.m.
00:06:21.305 --> 00:06:21.646
patient.
00:06:21.665 --> 00:06:22.127
But the nine a.m.
00:06:22.166 --> 00:06:23.387
patient is still out in the clinic.
00:06:23.807 --> 00:06:24.127
Maybe.
00:06:24.249 --> 00:06:24.968
I mean, again,
00:06:25.750 --> 00:06:27.050
it's a little different because we're not
00:06:27.110 --> 00:06:28.411
billing insurance and we don't have to
00:06:28.432 --> 00:06:30.274
worry about like the I guess like the
00:06:30.314 --> 00:06:31.774
direct or indirect supervision type of
00:06:31.795 --> 00:06:32.076
stuff.
00:06:32.956 --> 00:06:34.358
But in general, in general,
00:06:34.557 --> 00:06:36.639
all of our clients know that.
00:06:37.377 --> 00:06:39.120
It's one-on-one for the entire hour.
00:06:39.300 --> 00:06:40.701
And so as soon as like that next
00:06:40.721 --> 00:06:43.324
client comes in, like they're out skis.
00:06:43.403 --> 00:06:45.625
Like there's no like, you know,
00:06:45.685 --> 00:06:47.788
sit on the bike and just do,
00:06:47.807 --> 00:06:48.209
you know,
00:06:48.249 --> 00:06:49.490
thirty minutes on your own or whatever
00:06:49.529 --> 00:06:49.949
kind of thing.
00:06:49.990 --> 00:06:53.494
Like it's obviously for home visits,
00:06:53.553 --> 00:06:54.153
it's a lot easier.
00:06:54.173 --> 00:06:55.636
But I know we're talking about the clinic.
00:06:56.853 --> 00:06:57.915
And then what have you guys seen?
00:06:57.956 --> 00:07:00.478
How accurate is that high volume mill?
00:07:00.519 --> 00:07:02.000
It feels pretty accurate from what I've
00:07:02.040 --> 00:07:02.261
seen.
00:07:02.321 --> 00:07:04.264
Just people sort of complaining about
00:07:04.303 --> 00:07:04.824
anyways.
00:07:05.365 --> 00:07:06.166
Visits per day,
00:07:06.247 --> 00:07:10.012
fifteen to twenty four plus three hundred
00:07:10.031 --> 00:07:12.254
to four hundred and twenty units a week.
00:07:13.720 --> 00:07:15.802
That's consistent for me in two states.
00:07:15.882 --> 00:07:17.966
And I worked or I shadowed and did
00:07:17.985 --> 00:07:19.228
rotations in Philly,
00:07:19.668 --> 00:07:20.709
in Philadelphia and Pennsylvania.
00:07:20.750 --> 00:07:23.595
So that's three states in the last ten,
00:07:23.634 --> 00:07:24.836
fifteen years or something like that.
00:07:24.896 --> 00:07:26.478
So that's pretty consistent for me.
00:07:26.519 --> 00:07:26.779
I don't know.
00:07:27.512 --> 00:07:28.952
Yeah, I would agree.
00:07:30.053 --> 00:07:31.415
There's two issues here.
00:07:31.454 --> 00:07:32.875
You've got the business model and then
00:07:32.896 --> 00:07:36.738
you've got the compliance legal aspect in
00:07:36.978 --> 00:07:40.841
indefinitely in models that don't track or
00:07:41.341 --> 00:07:43.543
aren't subject to the CPT code billing
00:07:43.603 --> 00:07:44.204
guidelines.
00:07:44.264 --> 00:07:47.105
So CPT code says one on one doesn't
00:07:47.146 --> 00:07:48.326
matter if it's Medicare,
00:07:48.586 --> 00:07:50.968
you're expected to deliver a billable
00:07:51.009 --> 00:07:52.649
minute of time to one person.
00:07:52.670 --> 00:07:54.350
You can't deliver that billable minute to
00:07:54.370 --> 00:07:54.850
three people.
00:07:56.072 --> 00:07:57.973
But if you step outside of that,
00:07:58.213 --> 00:08:00.334
you look at athletic facilities that have
00:08:00.394 --> 00:08:01.555
PTs on staff,
00:08:01.574 --> 00:08:03.636
you look at certain workers comp
00:08:03.735 --> 00:08:04.757
situations,
00:08:04.776 --> 00:08:07.459
you look at other environments, military,
00:08:08.555 --> 00:08:10.617
you can easily see a therapist doing
00:08:10.798 --> 00:08:12.418
twenty five visits in a day.
00:08:12.879 --> 00:08:13.240
You know,
00:08:13.279 --> 00:08:15.641
you're not subject to the same legal
00:08:15.701 --> 00:08:18.504
limitations as in a typical insurance
00:08:18.524 --> 00:08:19.225
based model.
00:08:19.865 --> 00:08:21.247
And I think the patients do great.
00:08:21.666 --> 00:08:22.608
Now, of course,
00:08:22.687 --> 00:08:25.930
are we talking about a brain injury that
00:08:25.971 --> 00:08:27.531
has multiple complexities,
00:08:27.591 --> 00:08:29.494
medical instability and things like that?
00:08:30.454 --> 00:08:32.176
I was in the clinic yesterday with a
00:08:32.235 --> 00:08:32.856
new patient
00:08:33.856 --> 00:08:35.457
Very complex for me.
00:08:35.778 --> 00:08:37.119
Very complex case.
00:08:37.860 --> 00:08:39.841
I could not possibly do two or three
00:08:39.880 --> 00:08:40.922
of those at a time.
00:08:41.322 --> 00:08:43.144
But in a normal situation,
00:08:43.203 --> 00:08:43.984
person comes in,
00:08:44.004 --> 00:08:45.264
they've got a little shoulder pain.
00:08:45.284 --> 00:08:47.586
They don't need my dedicated attention,
00:08:48.126 --> 00:08:48.447
you know,
00:08:48.486 --> 00:08:50.889
so we have to put context around this.
00:08:51.769 --> 00:08:53.291
I don't think twenty five in a day
00:08:53.331 --> 00:08:54.030
is a big deal.
00:08:54.591 --> 00:08:55.272
I just don't.
00:08:55.731 --> 00:08:56.373
And the thing is,
00:08:56.432 --> 00:08:59.115
we go back to what what
00:08:59.894 --> 00:09:01.255
What actually happens?
00:09:01.316 --> 00:09:02.996
I can tell you from twenty five years
00:09:03.037 --> 00:09:04.357
of experience in my clinic,
00:09:04.938 --> 00:09:07.760
you have a busy block, ten to eleven,
00:09:07.821 --> 00:09:08.140
man,
00:09:08.160 --> 00:09:09.621
you're slammed and there's all these
00:09:09.662 --> 00:09:11.263
people and people are popping in and
00:09:11.283 --> 00:09:11.903
showing up.
00:09:12.464 --> 00:09:13.345
But then at two o'clock,
00:09:13.365 --> 00:09:14.664
you're sitting there staring at each
00:09:14.725 --> 00:09:14.885
other.
00:09:15.686 --> 00:09:17.227
I have never met to this day,
00:09:17.288 --> 00:09:18.349
including myself,
00:09:18.389 --> 00:09:20.431
when I put myself in the employee role,
00:09:21.392 --> 00:09:24.114
I don't appreciate the one hour block of
00:09:24.193 --> 00:09:26.355
dead time or the cancellation or the no
00:09:26.375 --> 00:09:26.817
show.
00:09:27.538 --> 00:09:29.158
All I think about is, man,
00:09:29.198 --> 00:09:30.801
we were so busy at ten o'clock.
00:09:31.100 --> 00:09:32.442
But when you look at the numbers and
00:09:32.461 --> 00:09:33.482
you say, wait a minute,
00:09:33.582 --> 00:09:35.224
I got paid for forty hours.
00:09:35.864 --> 00:09:37.405
I got paid for a minimum of one
00:09:37.446 --> 00:09:39.606
hundred and sixty units of billable time.
00:09:40.048 --> 00:09:41.388
We lose track of the ten,
00:09:41.408 --> 00:09:43.169
fifteen minutes in the morning.
00:09:43.190 --> 00:09:44.671
We lose track of the ten or fifteen
00:09:44.711 --> 00:09:46.392
minutes after the last billable unit.
00:09:46.412 --> 00:09:48.453
We lose track of the thirty minutes of
00:09:48.573 --> 00:09:51.456
non billable lunchtime like we lose track
00:09:51.495 --> 00:09:52.456
as the employee.
00:09:53.216 --> 00:09:55.457
of all of the stuff that we're getting
00:09:55.518 --> 00:09:57.798
paid for that we're not generating revenue
00:09:57.839 --> 00:09:58.219
for.
00:09:58.759 --> 00:10:02.301
And it feels air quotes, feels very hard.
00:10:02.400 --> 00:10:04.581
I hate when people say this feels hard,
00:10:06.623 --> 00:10:08.562
but we're not generate we're running in
00:10:08.623 --> 00:10:08.863
mud.
00:10:08.883 --> 00:10:10.844
We're not generating any any kind of
00:10:10.943 --> 00:10:13.085
benefit for the company, the patient,
00:10:13.144 --> 00:10:16.066
the employer or me as the employee.
00:10:16.086 --> 00:10:18.988
Right.
00:10:19.467 --> 00:10:20.847
Where does that disconnect is?
00:10:20.967 --> 00:10:22.048
Is it going through school?
00:10:23.245 --> 00:10:24.928
Like you're being trained for one thing
00:10:25.009 --> 00:10:26.350
and then life is a different thing.
00:10:26.511 --> 00:10:27.472
Like what does that look like?
00:10:28.174 --> 00:10:28.875
I think that's part of it.
00:10:30.005 --> 00:10:31.967
yeah i i think that's part of it
00:10:32.048 --> 00:10:34.109
i think it's the idealism of you know
00:10:34.208 --> 00:10:36.971
i'm i'm here like again you go back
00:10:37.010 --> 00:10:39.293
to all right a cash pt who's doing
00:10:39.533 --> 00:10:43.677
four visits a day uh that's awesome but
00:10:43.736 --> 00:10:45.798
like what kind of volume is how do
00:10:45.837 --> 00:10:48.340
we deliver a national service at four
00:10:48.360 --> 00:10:51.162
visits a day with a declining you know
00:10:51.442 --> 00:10:54.725
number of pts in the profession you can't
00:10:54.945 --> 00:10:57.027
like you can be the rolls royce right
00:10:57.067 --> 00:10:59.067
rolls royce doesn't produce as many cars
00:10:59.107 --> 00:10:59.609
as honda
00:11:00.645 --> 00:11:02.767
But if you want people driving cars,
00:11:02.807 --> 00:11:04.067
you need volume.
00:11:04.086 --> 00:11:05.207
You need production.
00:11:05.248 --> 00:11:06.947
You can't do it in four visits a
00:11:06.988 --> 00:11:08.668
day with a limited staff.
00:11:10.028 --> 00:11:10.389
Why though?
00:11:10.429 --> 00:11:11.210
Let me just push back.
00:11:11.549 --> 00:11:12.269
I get what you're saying.
00:11:12.450 --> 00:11:13.431
It is a smart take.
00:11:13.530 --> 00:11:13.931
I get it.
00:11:15.270 --> 00:11:17.172
One example is Jeff.
00:11:17.807 --> 00:11:21.210
more and and onward i think they might
00:11:21.250 --> 00:11:22.350
have different rates at different
00:11:22.370 --> 00:11:24.211
locations but they have i don't even know
00:11:24.272 --> 00:11:25.312
do you know there's like fifty or a
00:11:25.332 --> 00:11:27.014
hundred or so like different affiliate
00:11:27.053 --> 00:11:28.554
locations like all over the country
00:11:30.135 --> 00:11:33.619
they're growing what is this so so jeff
00:11:33.658 --> 00:11:37.721
moore he started yeah so like and i
00:11:37.740 --> 00:11:39.403
don't know it's like a licensing model or
00:11:39.423 --> 00:11:41.124
like a branding model or something so he
00:11:42.595 --> 00:11:44.677
The practice owner owns like probably most
00:11:44.716 --> 00:11:44.876
of it.
00:11:44.937 --> 00:11:45.557
I don't know the numbers,
00:11:45.597 --> 00:11:46.357
but I'm just going to make it up.
00:11:46.979 --> 00:11:48.879
The practice owner probably keeps seventy,
00:11:48.940 --> 00:11:51.241
eighty percent of like the income or
00:11:51.261 --> 00:11:53.384
something and probably has to give like
00:11:53.423 --> 00:11:55.105
the top code, like the HQ,
00:11:55.125 --> 00:11:58.948
some like monthly or quarterly like
00:11:59.149 --> 00:12:00.129
royalty fee or whatever,
00:12:00.169 --> 00:12:01.811
like licensing fee for the brand name.
00:12:02.528 --> 00:12:04.629
they have like probably approaching a
00:12:04.669 --> 00:12:05.529
hundred, maybe more.
00:12:05.610 --> 00:12:06.370
And Jeff, I'm sorry,
00:12:06.451 --> 00:12:07.291
like it might be two hundred.
00:12:07.331 --> 00:12:08.871
I'm sorry if I'm like way understating it
00:12:09.611 --> 00:12:10.172
if you hear this,
00:12:10.231 --> 00:12:13.073
but they're probably like I've seen
00:12:13.094 --> 00:12:13.573
different rates.
00:12:13.634 --> 00:12:14.714
I think they're around like one hundred
00:12:14.734 --> 00:12:15.914
and seventy five bucks a visit,
00:12:16.394 --> 00:12:19.275
maybe one ninety something a visit at some
00:12:19.316 --> 00:12:19.797
locations.
00:12:19.836 --> 00:12:21.297
Maybe they're different based off of like
00:12:21.336 --> 00:12:23.538
rural versus metro and things like that.
00:12:24.558 --> 00:12:25.019
That is
00:12:25.740 --> 00:12:26.820
And Jeff has said he said it on
00:12:26.860 --> 00:12:27.259
my show,
00:12:27.301 --> 00:12:29.160
and he said it elsewhere on social media,
00:12:29.181 --> 00:12:32.402
like he's trying to push that in a
00:12:32.481 --> 00:12:33.701
way to I mean,
00:12:33.721 --> 00:12:35.202
it's already like a national brand,
00:12:35.562 --> 00:12:36.842
I believe, which is incredible.
00:12:37.724 --> 00:12:39.923
And like, not even ten years old,
00:12:40.644 --> 00:12:42.485
or something like or eight or something
00:12:42.504 --> 00:12:42.804
like that.
00:12:44.265 --> 00:12:46.066
Dr. Bo is commenting here live.
00:12:46.105 --> 00:12:46.365
He said,
00:12:46.446 --> 00:12:48.047
sixty clinics in twenty two states,
00:12:48.447 --> 00:12:51.327
which is some some really impressive
00:12:51.347 --> 00:12:51.768
momentum.
00:12:52.477 --> 00:12:52.878
Tony,
00:12:53.198 --> 00:12:54.779
would you maybe that's maybe not maybe
00:12:54.799 --> 00:12:55.600
that's not national.
00:12:55.740 --> 00:12:57.662
I mean, sixty and twenty two states.
00:12:57.682 --> 00:12:58.383
That's pretty.
00:12:58.842 --> 00:13:00.083
I mean, that's halfway to national.
00:13:00.325 --> 00:13:01.164
It's more than regional.
00:13:01.205 --> 00:13:04.067
Maybe it is absolutely awesome.
00:13:06.008 --> 00:13:07.808
I don't even think that that would make
00:13:07.869 --> 00:13:10.551
a dent if we're talking population health,
00:13:10.870 --> 00:13:11.072
right?
00:13:11.091 --> 00:13:12.292
If we're talking about getting the
00:13:12.331 --> 00:13:15.153
musculoskeletal services out to the people
00:13:15.173 --> 00:13:15.815
who need it.
00:13:16.274 --> 00:13:18.277
I've run the numbers multiple times,
00:13:18.317 --> 00:13:21.339
like three hundred ish thousand licensed
00:13:21.379 --> 00:13:24.421
therapists relative to the three hundred
00:13:24.461 --> 00:13:26.422
and thirty million Americans.
00:13:26.442 --> 00:13:26.701
You know,
00:13:26.721 --> 00:13:28.023
you look at the numbers of how many
00:13:28.062 --> 00:13:29.784
of those Americans would need or benefit
00:13:29.804 --> 00:13:31.004
from musculoskeletal health.
00:13:31.426 --> 00:13:32.566
What's the size of the market?
00:13:33.726 --> 00:13:35.388
These are drops in the bucket still.
00:13:36.389 --> 00:13:38.730
And this is where Hinge, Sword,
00:13:38.789 --> 00:13:40.751
digital platforms are going to come in and
00:13:40.792 --> 00:13:41.371
pick it up.
00:13:41.912 --> 00:13:43.432
They're going to take off with it.
00:13:44.153 --> 00:13:45.533
There's always going to be a place for
00:13:45.575 --> 00:13:46.975
the little guys like us.
00:13:47.115 --> 00:13:49.576
And little guy could be sixty locations.
00:13:50.197 --> 00:13:52.979
But it's just it's one of those things
00:13:53.038 --> 00:13:55.000
where we are such a tiny speck on
00:13:55.039 --> 00:13:55.740
the radar.
00:13:56.500 --> 00:13:59.043
I think it's easier we disappear than it
00:13:59.123 --> 00:14:01.283
is that we expand to, you know,
00:14:01.303 --> 00:14:02.424
the size of McDonald's.
00:14:04.534 --> 00:14:05.514
That it's easier to do that?
00:14:06.855 --> 00:14:08.576
It's easier to disappear than expand to
00:14:08.596 --> 00:14:09.057
McDonald's?
00:14:09.476 --> 00:14:11.138
We're closer to disappearing versus
00:14:11.217 --> 00:14:12.118
growing to McDonald's size.
00:14:12.138 --> 00:14:14.078
Yes, I think we're closer to disappearing.
00:14:15.099 --> 00:14:16.659
Okay.
00:14:16.700 --> 00:14:19.821
So one thing that you said was the
00:14:19.860 --> 00:14:21.741
amount of people across the country that,
00:14:21.961 --> 00:14:23.743
did you say that want it or need
00:14:23.783 --> 00:14:23.883
it?
00:14:24.163 --> 00:14:25.543
Because there's a very big distinction.
00:14:26.104 --> 00:14:27.484
Need it, would benefit from it.
00:14:27.504 --> 00:14:29.345
And I was very specific about that.
00:14:29.404 --> 00:14:29.644
Yeah.
00:14:30.044 --> 00:14:30.304
Right.
00:14:30.546 --> 00:14:33.787
And the people that work with us want
00:14:33.826 --> 00:14:33.927
it.
00:14:34.657 --> 00:14:35.298
And they need it.
00:14:35.717 --> 00:14:37.879
There's, I mean, I think.
00:14:38.679 --> 00:14:40.520
Ninety percent of people walking on any
00:14:40.581 --> 00:14:42.121
sidewalk anywhere in the country could
00:14:42.162 --> 00:14:43.442
benefit from one,
00:14:43.783 --> 00:14:46.063
just one out-of-pocket physical therapy
00:14:46.083 --> 00:14:46.303
visit.
00:14:46.325 --> 00:14:47.105
Call it a tune-up,
00:14:47.345 --> 00:14:48.405
call it an annual physical,
00:14:48.666 --> 00:14:50.746
a body diagnostic, whatever, you know,
00:14:50.767 --> 00:14:52.869
wrapping paper you want to put on it.
00:14:54.730 --> 00:14:57.591
Movement, balance, screen, muscle, screen,
00:14:57.611 --> 00:14:58.511
whatever you want to call it.
00:14:58.572 --> 00:15:01.474
Joint, joint analysis, walking,
00:15:01.994 --> 00:15:02.595
walking check.
00:15:03.148 --> 00:15:05.788
uh gate whatever gate posture stepping
00:15:06.109 --> 00:15:10.610
step stepping protocol whatever yeah most
00:15:10.750 --> 00:15:12.390
most yeah i mean here here in new
00:15:12.410 --> 00:15:13.851
york city i'm brooklyn i'm in this i'm
00:15:13.892 --> 00:15:15.672
in manhattan like there's so many people
00:15:15.692 --> 00:15:17.033
that are like just hobbling around it's
00:15:17.052 --> 00:15:18.812
like that's a that's an old thing like
00:15:18.832 --> 00:15:20.734
that's been you've had some you've had
00:15:20.774 --> 00:15:22.653
some dysfunction for like five or ten or
00:15:22.734 --> 00:15:25.095
twenty something years right and that
00:15:25.134 --> 00:15:26.995
person still could benefit from one visit
00:15:27.056 --> 00:15:29.256
and the the difference tony i i agree
00:15:29.277 --> 00:15:30.476
with you for the most part but
00:15:31.937 --> 00:15:34.078
You're saying we can't grow it big enough
00:15:34.099 --> 00:15:38.043
for the people that want it or need
00:15:38.363 --> 00:15:38.563
it.
00:15:38.803 --> 00:15:39.644
Everyone needs it,
00:15:39.845 --> 00:15:42.126
but people that don't want even the
00:15:42.167 --> 00:15:44.948
current in-network experience,
00:15:44.969 --> 00:15:46.571
that's why ninety percent of people drop
00:15:46.671 --> 00:15:46.870
off.
00:15:46.971 --> 00:15:48.893
Maybe there is some disconnect with value
00:15:48.952 --> 00:15:51.154
in the volume-based clinics and all that.
00:15:51.735 --> 00:15:53.157
But if you're paying a twenty dollar copay
00:15:53.317 --> 00:15:55.578
only and you're still dropping off from an
00:15:55.658 --> 00:15:57.320
in-network plan of care somewhere in the
00:15:57.360 --> 00:15:57.701
country,
00:15:58.876 --> 00:15:59.758
And it happens in enough,
00:16:00.038 --> 00:16:01.399
pretty much every state.
00:16:01.419 --> 00:16:03.761
So it's not so much that the people
00:16:04.121 --> 00:16:05.363
don't need it.
00:16:05.403 --> 00:16:06.464
They absolutely need it,
00:16:06.524 --> 00:16:08.066
but it's a smaller amount of people that
00:16:08.466 --> 00:16:11.990
want it and are serious about it or
00:16:12.049 --> 00:16:13.211
serious about their health and wellness
00:16:13.350 --> 00:16:14.772
and understand that they want to trade
00:16:14.932 --> 00:16:17.615
some amount of dollars for that value or
00:16:17.875 --> 00:16:18.796
they don't see the value.
00:16:18.855 --> 00:16:20.378
I mean, there's many things here.
00:16:22.023 --> 00:16:22.823
Yeah.
00:16:22.844 --> 00:16:23.083
Yeah.
00:16:23.264 --> 00:16:24.466
I just think it's one of those things.
00:16:24.546 --> 00:16:26.749
We don't have enough capacity within the
00:16:26.788 --> 00:16:27.289
system,
00:16:27.750 --> 00:16:29.552
especially if somebody wants to keep doing
00:16:29.653 --> 00:16:32.475
one hour sessions or longer.
00:16:32.495 --> 00:16:34.958
There's plenty of individuals just in the
00:16:35.019 --> 00:16:37.022
system right now that could do ten minutes
00:16:37.062 --> 00:16:39.804
and do just as well as if they
00:16:39.825 --> 00:16:40.326
got an hour.
00:16:41.481 --> 00:16:41.902
You know,
00:16:41.961 --> 00:16:44.283
but nobody is moving the needle in that
00:16:44.322 --> 00:16:44.822
direction.
00:16:44.903 --> 00:16:47.203
Nobody is expanding on a very limited
00:16:47.244 --> 00:16:47.725
basis.
00:16:47.745 --> 00:16:48.804
Like in some skill nursing,
00:16:48.845 --> 00:16:51.385
they're going to more group interventions.
00:16:51.985 --> 00:16:54.086
I think even that, like, and, you know,
00:16:54.126 --> 00:16:56.528
with what Onward has done and people
00:16:56.548 --> 00:16:57.908
within that organization,
00:16:58.908 --> 00:17:00.730
I do think they're moving into because
00:17:00.750 --> 00:17:02.169
it's an athletic population,
00:17:02.190 --> 00:17:03.370
an active population.
00:17:03.890 --> 00:17:05.413
they are moving a little bit away from
00:17:05.453 --> 00:17:08.117
the one on one and they're doing group
00:17:08.137 --> 00:17:09.740
sessions and it's more looking like a
00:17:09.800 --> 00:17:12.785
CrossFit class in some cases than
00:17:13.266 --> 00:17:14.888
traditional physical therapy.
00:17:16.854 --> 00:17:19.715
But this opens the door to what Dave's
00:17:19.756 --> 00:17:20.717
specialty is,
00:17:20.757 --> 00:17:22.978
talking about private equity moving in,
00:17:23.018 --> 00:17:25.819
talking about bringing in funding,
00:17:25.859 --> 00:17:27.320
bringing in business models.
00:17:27.741 --> 00:17:29.823
I don't think they've said,
00:17:29.962 --> 00:17:34.086
and I remember Zach Long and Jeff talking
00:17:34.105 --> 00:17:35.906
about Onward when they were just starting,
00:17:36.548 --> 00:17:38.288
I think they bootstrapped the whole thing.
00:17:38.348 --> 00:17:39.410
I don't think they brought in
00:17:39.890 --> 00:17:41.731
private equity or got funding,
00:17:42.311 --> 00:17:45.535
but there's definitely opportunities for
00:17:45.575 --> 00:17:47.395
something like that in the space.
00:17:47.517 --> 00:17:49.417
We see companies that do.
00:17:51.000 --> 00:17:51.279
Dave,
00:17:51.319 --> 00:17:52.820
why don't you bring us up to speed
00:17:52.901 --> 00:17:53.682
on some of that?
00:17:54.643 --> 00:17:56.003
Well, I remember,
00:17:56.104 --> 00:17:57.865
I think we talked about it briefly here
00:17:58.065 --> 00:17:58.945
at least a year or two ago.
00:17:59.026 --> 00:17:59.406
If not,
00:17:59.446 --> 00:18:01.949
it was myself and Jeff Moore on my
00:18:01.989 --> 00:18:02.148
show.
00:18:03.282 --> 00:18:05.523
the way that they got all their affiliates
00:18:05.564 --> 00:18:07.464
to open up locations of onward physical
00:18:07.525 --> 00:18:09.865
therapy almost all of them came through
00:18:09.925 --> 00:18:12.666
jeff moore's continuing education course
00:18:12.707 --> 00:18:15.709
which was the ice institute of clinical
00:18:15.808 --> 00:18:19.250
excellence and they would know uh they
00:18:19.270 --> 00:18:20.651
found out like who are like the top
00:18:20.711 --> 00:18:22.951
tier physical therapists who are the
00:18:22.991 --> 00:18:24.813
therapists that like are serious that like
00:18:24.972 --> 00:18:28.555
ask very like very like
00:18:29.183 --> 00:18:31.025
discerning questions and the ones that are
00:18:31.065 --> 00:18:33.465
like really they care about the craft and
00:18:33.486 --> 00:18:36.146
like building their skills and they're
00:18:36.207 --> 00:18:38.106
engaged not necessarily someone who just
00:18:38.186 --> 00:18:40.748
does all the courses through ice just to
00:18:40.788 --> 00:18:45.190
do them um but they would find people
00:18:45.269 --> 00:18:46.589
that were like the top of the crop
00:18:46.670 --> 00:18:49.211
of the attendees of these courses to then
00:18:49.290 --> 00:18:50.971
open up onward locations and then jeff
00:18:50.991 --> 00:18:53.413
said uh so eventually like jeff used to
00:18:53.692 --> 00:18:54.813
teach a lot of the ice courses then
00:18:54.833 --> 00:18:56.273
eventually he got other instructors so
00:18:56.294 --> 00:18:56.773
then he would
00:18:57.381 --> 00:18:59.061
He would tap on the instructors and say,
00:18:59.142 --> 00:19:03.265
hey, you had Jimmy McKay in this course.
00:19:03.505 --> 00:19:04.246
He reached out about,
00:19:04.645 --> 00:19:05.606
and I'm just making this up,
00:19:06.166 --> 00:19:08.088
wanting to open up an upstate New York
00:19:08.189 --> 00:19:09.229
onward location, whatever.
00:19:09.509 --> 00:19:11.111
And Jeff would be interfacing with the
00:19:11.131 --> 00:19:14.732
instructors to find, hey, Mr. and Mrs.
00:19:14.772 --> 00:19:17.255
Instructor, how was Jimmy in,
00:19:17.694 --> 00:19:19.396
how did he interact with the other
00:19:20.057 --> 00:19:20.576
therapists?
00:19:21.157 --> 00:19:22.117
Was he respectful?
00:19:22.558 --> 00:19:23.439
Did he show up on time?
00:19:23.479 --> 00:19:24.140
Did he sleep?
00:19:24.740 --> 00:19:26.760
during the course that, you know, so that,
00:19:26.901 --> 00:19:28.922
that in itself is like an incredible
00:19:28.981 --> 00:19:32.022
pipeline to find owners and affiliates to
00:19:32.042 --> 00:19:33.663
then open up owner physical therapy.
00:19:34.463 --> 00:19:36.204
Um, I mean, I really,
00:19:36.625 --> 00:19:38.404
I really want to almost like,
00:19:38.424 --> 00:19:39.326
I don't want to say like put a
00:19:39.365 --> 00:19:39.965
fund together.
00:19:39.986 --> 00:19:41.666
I think we could do like acquisition or
00:19:41.686 --> 00:19:43.106
partnership by partnership, but I want to,
00:19:43.846 --> 00:19:47.328
I want to continue to seek partnerships or
00:19:47.368 --> 00:19:49.490
acquisitions of out of network self pay
00:19:49.529 --> 00:19:50.210
practice owners,
00:19:51.240 --> 00:19:52.201
starting in New York city.
00:19:52.340 --> 00:19:53.821
I'm working on a couple of things here,
00:19:54.182 --> 00:19:56.824
but I think Jeff Moore, I'm not,
00:19:56.844 --> 00:19:57.724
you're probably not gonna sell it.
00:19:57.805 --> 00:19:58.826
You're probably not gonna sell it,
00:19:59.205 --> 00:20:01.607
but that could be a great rebrand for
00:20:01.667 --> 00:20:04.150
all the other practices that we
00:20:04.190 --> 00:20:04.770
potentially
00:20:05.836 --> 00:20:08.477
partner with and have a bigger footprint.
00:20:08.517 --> 00:20:09.777
Cause he's already got like a kind of
00:20:09.797 --> 00:20:10.997
like a regional national name.
00:20:11.457 --> 00:20:12.337
And in terms of private equity,
00:20:12.478 --> 00:20:13.478
private equity, like that would,
00:20:13.538 --> 00:20:14.817
that could be one play where you,
00:20:15.178 --> 00:20:15.419
you just,
00:20:15.618 --> 00:20:17.098
you try to just package up all of
00:20:17.118 --> 00:20:19.019
the other practice owners like me that are
00:20:19.058 --> 00:20:21.839
doing either concierge like home visits or
00:20:21.900 --> 00:20:22.859
the one-on-one visits in,
00:20:23.060 --> 00:20:25.840
in outpatient practices,
00:20:25.921 --> 00:20:27.321
just like Onward is already doing.
00:20:27.342 --> 00:20:29.082
And they're pretty much like forty-five
00:20:29.122 --> 00:20:31.482
minutes to sixty minute visits per visit.
00:20:33.092 --> 00:20:35.517
Forty five to sixty minute sessions each
00:20:35.557 --> 00:20:35.857
visit.
00:20:36.538 --> 00:20:37.861
So it's very similar.
00:20:37.942 --> 00:20:40.066
So what was what was Bo saying about
00:20:40.145 --> 00:20:40.405
Frank?
00:20:41.147 --> 00:20:41.828
Frank Benedetto,
00:20:41.868 --> 00:20:42.691
which I'm sure you guys know,
00:20:42.750 --> 00:20:44.674
he's got his honey badger project similar
00:20:44.755 --> 00:20:44.855
to.
00:20:46.673 --> 00:20:48.736
Um, I'm a, I'm a fan of Frank.
00:20:48.816 --> 00:20:50.458
I know I've, I've chatted with him.
00:20:50.498 --> 00:20:51.199
I never spoke with him.
00:20:51.219 --> 00:20:51.798
I messaged him.
00:20:52.000 --> 00:20:52.720
I've messaged him much.
00:20:53.101 --> 00:20:53.300
Um,
00:20:53.901 --> 00:20:55.563
but he's teaching therapists how to create
00:20:56.044 --> 00:20:59.007
digital courses and how to, how to sell.
00:21:00.448 --> 00:21:01.388
I think he did that.
00:21:01.489 --> 00:21:02.769
I think he, well, he,
00:21:02.971 --> 00:21:04.491
he used to poo poo a lot on
00:21:05.292 --> 00:21:06.374
outpatient mills.
00:21:06.453 --> 00:21:07.335
Cause he, he had a,
00:21:07.474 --> 00:21:09.176
he had a practice that he sold, um,
00:21:09.717 --> 00:21:13.320
And then he was poo-pooing my model,
00:21:13.560 --> 00:21:16.364
doing home visits and one-on-one visits,
00:21:16.384 --> 00:21:18.326
the way that Tony kind of poo-poos it
00:21:18.385 --> 00:21:19.626
here, which is totally fine.
00:21:19.926 --> 00:21:20.867
Let's go backwards.
00:21:21.368 --> 00:21:22.710
So two questions.
00:21:22.930 --> 00:21:24.511
What does Onward offer?
00:21:24.852 --> 00:21:26.653
And then what would you offer in terms
00:21:26.693 --> 00:21:27.394
of absorbing?
00:21:27.674 --> 00:21:28.996
So what it looks like.
00:21:29.096 --> 00:21:29.997
I'd never heard of Onward.
00:21:30.017 --> 00:21:30.817
I don't know how I missed this.
00:21:30.837 --> 00:21:32.660
How have you not heard of Onward?
00:21:32.680 --> 00:21:33.201
I don't know.
00:21:34.682 --> 00:21:35.982
but this is good i don't have any
00:21:36.063 --> 00:21:38.384
expectations so is it similar to like the
00:21:38.464 --> 00:21:40.425
hilton model where you buy sort of looks
00:21:40.445 --> 00:21:42.468
like you buy the name but then you're
00:21:42.508 --> 00:21:44.789
also getting the infrastructure too is my
00:21:44.829 --> 00:21:46.750
guess but on the website doesn't sort of
00:21:46.790 --> 00:21:48.451
explain which is probably good you're not
00:21:48.471 --> 00:21:50.374
going to show off everything but like what
00:21:50.413 --> 00:21:52.394
would you expect anyway if you were like
00:21:52.556 --> 00:21:53.896
i want to open an onward in new
00:21:53.916 --> 00:21:56.317
york city what would you expect from that
00:21:56.397 --> 00:21:58.980
stuff besides just the logo and the spot
00:21:59.000 --> 00:21:59.580
on the website
00:22:00.444 --> 00:22:02.806
i know for sure that jeff helps and
00:22:02.846 --> 00:22:04.007
jeff if i have any of this wrong
00:22:04.047 --> 00:22:06.167
please correct me online or whatever but
00:22:06.448 --> 00:22:08.169
um when i've spoken to him before he
00:22:08.209 --> 00:22:10.069
was saying that you know hey we're looking
00:22:10.131 --> 00:22:11.790
here at this state or this city or
00:22:11.971 --> 00:22:15.472
this metro up he knows square footage
00:22:15.513 --> 00:22:18.755
pricing on every major metro he could
00:22:18.795 --> 00:22:20.455
literally tell you like off the cuff off
00:22:21.196 --> 00:22:22.698
the back of his hand so he he'll
00:22:22.758 --> 00:22:23.238
help you
00:22:24.053 --> 00:22:25.453
So, Jimmy, I was joking,
00:22:25.473 --> 00:22:26.614
but I know you're not going to open
00:22:26.673 --> 00:22:26.733
one,
00:22:26.753 --> 00:22:29.516
but if you were opening an Onward in
00:22:29.596 --> 00:22:31.676
upstate New York, you could call Jeff.
00:22:32.297 --> 00:22:34.877
He would help you with finding locations,
00:22:35.117 --> 00:22:35.979
with the build-out,
00:22:36.358 --> 00:22:37.819
what are the products that they use.
00:22:37.859 --> 00:22:38.240
Obviously,
00:22:38.259 --> 00:22:40.240
you have to have certain branding colors
00:22:40.340 --> 00:22:41.561
and that whole scheme.
00:22:42.102 --> 00:22:43.542
EMR, what do I order?
00:22:44.242 --> 00:22:45.462
Yeah, it's all the back end,
00:22:45.503 --> 00:22:46.963
all the EMR stuff.
00:22:46.983 --> 00:22:48.525
They probably have their own custom unless
00:22:48.545 --> 00:22:49.065
they use Jane.
00:22:49.105 --> 00:22:50.286
I don't know what they use, but...
00:22:52.508 --> 00:22:54.128
you would have someone like Jeff and his
00:22:54.169 --> 00:22:57.231
team at your side, shoulder to shoulder,
00:22:58.133 --> 00:22:58.732
or digitally,
00:22:58.772 --> 00:23:01.095
but there to support you on how to
00:23:01.134 --> 00:23:03.116
not get screwed over on signing a lease,
00:23:03.176 --> 00:23:05.098
how to negotiate leases,
00:23:05.138 --> 00:23:07.240
how to find a great spot and location,
00:23:07.861 --> 00:23:08.421
how to...
00:23:10.185 --> 00:23:13.210
They're actually not huge on marketing
00:23:13.891 --> 00:23:15.532
because they're focused on skills, right?
00:23:15.553 --> 00:23:16.634
So the skills and the results,
00:23:16.653 --> 00:23:17.655
and that's what gets a lot of word
00:23:17.675 --> 00:23:17.976
of mouth.
00:23:18.797 --> 00:23:20.638
But there's a ton on the back end,
00:23:20.699 --> 00:23:22.582
plus the branding and the signage and all
00:23:22.602 --> 00:23:23.123
that type of stuff.
00:23:23.143 --> 00:23:25.285
So there's a lot of things that you
00:23:25.305 --> 00:23:26.166
would benefit from
00:23:26.807 --> 00:23:28.028
compared to if you just started from
00:23:28.088 --> 00:23:30.009
scratch and you just wanted to do every
00:23:30.050 --> 00:23:31.291
little thing on your own and you wanted
00:23:31.311 --> 00:23:33.153
to just make you know McKay physical
00:23:33.173 --> 00:23:34.894
therapy like you're gonna have just way
00:23:34.914 --> 00:23:37.377
more like yeah you'll yes you'll own a
00:23:37.397 --> 00:23:38.818
hundred percent of it but then you also
00:23:38.838 --> 00:23:40.641
have a hundred percent of the challenges
00:23:40.681 --> 00:23:42.123
the headaches kind of like learning
00:23:42.143 --> 00:23:43.804
everything from scratch and not starting
00:23:43.884 --> 00:23:45.445
on like first or second base it's kind
00:23:45.465 --> 00:23:46.287
of like what they offer
00:23:47.664 --> 00:23:50.286
so this is interesting and and i want
00:23:50.306 --> 00:23:52.747
to be very selective because i don't know
00:23:52.787 --> 00:23:54.867
that i can trust the information that
00:23:54.907 --> 00:23:58.209
gemini is giving me back and i don't
00:23:58.249 --> 00:24:01.431
want it it's so just a high picture
00:24:01.510 --> 00:24:05.332
it says how the model works um it's
00:24:05.372 --> 00:24:08.933
targeting solo pts or two pt teams
00:24:11.108 --> 00:24:13.631
It's saying they're usually subleasing
00:24:13.671 --> 00:24:15.492
space out of a CrossFit box or fitness
00:24:15.532 --> 00:24:16.034
studio.
00:24:16.094 --> 00:24:18.596
The stack, they provide unified local SEO,
00:24:18.816 --> 00:24:20.958
website architecture, branding, marketing,
00:24:21.618 --> 00:24:23.740
community of performance forward
00:24:23.840 --> 00:24:24.701
clinicians.
00:24:25.241 --> 00:24:27.002
Cost structure, historically,
00:24:27.284 --> 00:24:30.626
it's been a licensing or consulting setup.
00:24:32.084 --> 00:24:33.183
That's what they were calling it.
00:24:33.284 --> 00:24:34.964
I'm not gonna say the percentage this
00:24:34.984 --> 00:24:35.265
says,
00:24:35.305 --> 00:24:36.744
but it says they take a percentage of
00:24:36.805 --> 00:24:39.724
revenue as a royalty cut back to the
00:24:39.805 --> 00:24:42.925
parent company alongside with initial
00:24:43.006 --> 00:24:45.906
buy-in or setup costs.
00:24:45.926 --> 00:24:48.807
There was some legal questions in the
00:24:48.866 --> 00:24:52.647
state of Washington where they were trying
00:24:52.688 --> 00:24:55.028
to say that they were noncompliant,
00:24:55.067 --> 00:24:56.709
that it should have been a franchise,
00:24:56.828 --> 00:24:58.949
not a licensing agreement.
00:25:00.489 --> 00:25:02.511
Pros and cons, instant authority,
00:25:02.571 --> 00:25:04.795
turnkey tech solution with SEO,
00:25:04.835 --> 00:25:06.457
community and mentorship.
00:25:09.480 --> 00:25:10.461
That's the main thing,
00:25:10.521 --> 00:25:13.105
but it looks like they were using a
00:25:13.686 --> 00:25:15.930
licensing or consulting agreement,
00:25:16.089 --> 00:25:18.313
not technically a franchise.
00:25:21.624 --> 00:25:23.325
So can we just double down or just
00:25:23.365 --> 00:25:23.865
review that?
00:25:24.404 --> 00:25:27.546
I believe this model, that model,
00:25:27.826 --> 00:25:28.925
it doesn't matter if it's Onward or
00:25:28.965 --> 00:25:29.445
someone else,
00:25:29.486 --> 00:25:31.467
like doing one-on-one visits,
00:25:31.666 --> 00:25:34.667
brick and mortar, almost any zip code,
00:25:35.468 --> 00:25:35.907
I believe,
00:25:35.948 --> 00:25:37.729
can charge at the least a hundred dollars
00:25:37.749 --> 00:25:38.588
a visit out of pocket,
00:25:38.628 --> 00:25:40.529
completely out of pocket or one fifty or
00:25:40.589 --> 00:25:41.369
one seventy five.
00:25:41.730 --> 00:25:41.990
Tony,
00:25:42.049 --> 00:25:43.691
you're saying that cannot scale across the
00:25:43.711 --> 00:25:44.330
entire country.
00:25:44.351 --> 00:25:44.951
Is that what you're saying?
00:25:46.423 --> 00:25:48.163
I think it depends on how it's done.
00:25:48.785 --> 00:25:49.765
I think, you know,
00:25:50.046 --> 00:25:51.125
and this has been brought up in the
00:25:51.165 --> 00:25:52.346
groups a hundred times.
00:25:52.386 --> 00:25:53.428
Like, yes,
00:25:53.508 --> 00:25:55.469
I think you could do as a professional
00:25:55.509 --> 00:25:56.230
consultant.
00:25:56.789 --> 00:25:57.971
I reached out to an attorney.
00:25:58.010 --> 00:25:59.392
It's a three hundred dollar fee.
00:25:59.912 --> 00:26:00.192
You know,
00:26:00.252 --> 00:26:01.534
am I going to is it three hundred
00:26:01.574 --> 00:26:03.095
dollars three times a week for twelve
00:26:03.134 --> 00:26:05.455
weeks for a nuisance problem that isn't
00:26:05.516 --> 00:26:06.616
really a big deal?
00:26:07.116 --> 00:26:08.458
No, that's not scalable.
00:26:08.518 --> 00:26:11.099
That's that's not a McDonald's kind of,
00:26:11.259 --> 00:26:11.580
you know.
00:26:12.340 --> 00:26:15.542
hits every country across the world um are
00:26:15.563 --> 00:26:18.285
there enough people in in the society that
00:26:18.325 --> 00:26:19.965
are willing to pay a hundred and fifty
00:26:20.006 --> 00:26:21.666
three hundred even five hundred dollars
00:26:21.707 --> 00:26:23.347
for like a one-time professional
00:26:23.388 --> 00:26:26.770
consultation yeah i i think individuals
00:26:26.810 --> 00:26:30.012
can do that it's not a population solution
00:26:30.613 --> 00:26:33.194
so in the conversation if we're saying
00:26:33.494 --> 00:26:36.257
individuals can we build a business and be
00:26:36.317 --> 00:26:38.398
successful in two thousand twenty six yes
00:26:39.324 --> 00:26:41.065
Are we going to save the planet with
00:26:41.105 --> 00:26:42.665
physical therapy interventions?
00:26:42.685 --> 00:26:42.726
No.
00:26:42.746 --> 00:26:46.887
So we're not going to save the population
00:26:47.307 --> 00:26:49.148
with the current model though, Tony.
00:26:49.390 --> 00:26:51.030
Right, right, right.
00:26:51.070 --> 00:26:51.790
Who cares?
00:26:52.131 --> 00:26:52.770
Who cares?
00:26:52.951 --> 00:26:53.211
Right.
00:26:53.251 --> 00:26:57.874
So like the current model in network where
00:26:57.913 --> 00:26:59.315
people are paying for premiums and they
00:26:59.335 --> 00:27:01.675
got a ten, twenty, fifty dollar copay.
00:27:02.396 --> 00:27:04.178
We already know the stats that ninety
00:27:04.238 --> 00:27:05.919
percent of people drop off of their plan
00:27:05.959 --> 00:27:06.278
to care.
00:27:07.134 --> 00:27:09.596
Which means they, of course they need it,
00:27:10.215 --> 00:27:11.477
but they just don't want it or they
00:27:11.497 --> 00:27:13.038
don't see the value or the therapists are
00:27:13.077 --> 00:27:15.500
too busy or whatever.
00:27:15.559 --> 00:27:16.921
Like there's so many factors,
00:27:17.340 --> 00:27:19.942
but people don't want it at scale anymore.
00:27:21.047 --> 00:27:22.167
So, and also,
00:27:22.387 --> 00:27:23.709
like I said a million times,
00:27:23.729 --> 00:27:24.348
I know you,
00:27:24.410 --> 00:27:26.651
I know you said today already, again,
00:27:26.730 --> 00:27:28.112
that Hinge Health and Sword Health will
00:27:28.152 --> 00:27:28.992
take over some of that.
00:27:29.353 --> 00:27:29.874
People don't want,
00:27:29.894 --> 00:27:30.933
they're not going to want that either.
00:27:31.134 --> 00:27:32.414
Like I'm saying that they don't want that
00:27:32.474 --> 00:27:32.675
either.
00:27:32.715 --> 00:27:34.116
Like there's some people that benefit from
00:27:34.176 --> 00:27:34.257
it.
00:27:34.336 --> 00:27:34.676
Okay.
00:27:35.196 --> 00:27:35.837
And they like it.
00:27:36.117 --> 00:27:37.358
But at scale,
00:27:37.439 --> 00:27:39.540
the same type of person that is like,
00:27:39.701 --> 00:27:39.921
all right,
00:27:39.961 --> 00:27:41.821
I drive one time to physical therapy and
00:27:41.842 --> 00:27:43.584
it was a twenty or fifty dollar copay.
00:27:44.044 --> 00:27:45.704
And then they drop off after two to
00:27:46.286 --> 00:27:47.465
one or two visits or three visits or
00:27:47.486 --> 00:27:47.787
whatever.
00:27:48.267 --> 00:27:48.948
That person.
00:27:49.728 --> 00:27:51.249
it's really hard to save that person it's
00:27:51.269 --> 00:27:52.548
really hard to help that person it's
00:27:52.568 --> 00:27:53.769
really hard to help that person out of
00:27:53.788 --> 00:27:55.730
chronic back pain or chronic pain or
00:27:56.369 --> 00:27:58.651
headaches or bad posture or whatever like
00:27:58.691 --> 00:28:00.590
they're making their own decisions on
00:28:00.611 --> 00:28:01.852
their own health and wellness they're not
00:28:01.892 --> 00:28:03.271
investing the time and effort maybe they
00:28:03.291 --> 00:28:05.492
were never guided or taught about the
00:28:05.553 --> 00:28:08.012
value of that maybe they have you know
00:28:08.493 --> 00:28:10.054
past trauma and demons that don't allow
00:28:10.094 --> 00:28:11.974
them to focus on their health and wellness
00:28:12.055 --> 00:28:14.174
and there are so many people like that
00:28:14.234 --> 00:28:16.215
unfortunately in the country and
00:28:17.276 --> 00:28:18.096
maybe across the world.
00:28:18.136 --> 00:28:20.078
So like our type of service offering,
00:28:21.099 --> 00:28:23.761
maybe can't scale as well or as easily
00:28:23.821 --> 00:28:25.523
as McDonald's because we everyone needs to
00:28:25.604 --> 00:28:25.804
eat.
00:28:26.664 --> 00:28:29.127
But not everyone wants or everyone needs
00:28:29.147 --> 00:28:29.528
what we do,
00:28:29.548 --> 00:28:31.210
but not everyone wants what we do to
00:28:31.230 --> 00:28:34.313
the level that people want an easy Big
00:28:34.353 --> 00:28:36.994
Mac or fries that's so readily available
00:28:37.095 --> 00:28:38.317
in any country that you go to.
00:28:38.356 --> 00:28:39.617
Yeah.
00:28:40.612 --> 00:28:42.313
Going down this road a little deeper,
00:28:42.353 --> 00:28:43.713
though, let me ask you guys this.
00:28:43.773 --> 00:28:47.497
We know people, shoot, his name,
00:28:47.557 --> 00:28:48.877
Total Motion Release, Tom.
00:28:48.897 --> 00:28:51.058
Tom DeLonzo Baker.
00:28:51.619 --> 00:28:51.839
Yeah,
00:28:51.859 --> 00:28:54.161
so he's got this huge network of people
00:28:54.201 --> 00:28:56.163
that he's educated, he's trained.
00:28:56.222 --> 00:28:57.804
You're part of that.
00:28:57.824 --> 00:28:58.944
You understand what he does.
00:29:01.298 --> 00:29:04.439
I've always thought like we've seen the
00:29:04.479 --> 00:29:05.380
franchise model,
00:29:05.400 --> 00:29:07.140
we've seen the licensing model.
00:29:07.800 --> 00:29:09.480
Is there an opportunity within the
00:29:09.520 --> 00:29:12.201
profession to go one level deeper and be
00:29:12.241 --> 00:29:15.083
curious what Jimmy thinks where somebody
00:29:15.123 --> 00:29:17.703
like Tom created Total Motion Release,
00:29:18.144 --> 00:29:19.025
somebody like me,
00:29:19.164 --> 00:29:21.766
I would create a Total Me specific
00:29:22.645 --> 00:29:26.368
uh branded program that has you know name
00:29:26.409 --> 00:29:28.369
recognition that has the social media
00:29:28.410 --> 00:29:30.652
reach that has all of these things and
00:29:30.672 --> 00:29:33.534
then an individual practice owner or a
00:29:33.574 --> 00:29:34.814
small group or
00:29:35.845 --> 00:29:37.846
They would basically buy the licensing for
00:29:37.986 --> 00:29:40.767
my branded total knee program,
00:29:40.807 --> 00:29:42.988
Tom's branded total motion release.
00:29:44.269 --> 00:29:46.670
Our responsibilities would be to continue
00:29:46.710 --> 00:29:48.250
to build brand recognition,
00:29:48.310 --> 00:29:49.951
continue to build reach.
00:29:50.011 --> 00:29:51.532
And so that a clinic,
00:29:51.553 --> 00:29:53.373
just like a clinic would buy a physical
00:29:53.413 --> 00:29:54.253
piece of equipment,
00:29:54.874 --> 00:29:56.815
they would buy a branded program like
00:29:56.855 --> 00:29:57.194
this,
00:29:57.394 --> 00:29:59.316
bring it into the clinic as a revenue
00:29:59.355 --> 00:29:59.936
driver.
00:30:01.356 --> 00:30:02.238
Do you guys think
00:30:02.938 --> 00:30:04.479
there's opportunity for that.
00:30:04.519 --> 00:30:06.160
And the reason why I ask is because
00:30:06.200 --> 00:30:08.142
does that open the door for individual
00:30:08.182 --> 00:30:09.982
therapists to be like,
00:30:10.202 --> 00:30:11.844
I'm never going to grow a ten million
00:30:11.884 --> 00:30:13.265
dollar PT practice,
00:30:13.664 --> 00:30:15.586
but maybe I could just grow my personal
00:30:15.626 --> 00:30:16.307
brand,
00:30:16.747 --> 00:30:20.069
turn it into a productized service and
00:30:20.109 --> 00:30:23.551
then sell that to other practices or
00:30:23.652 --> 00:30:25.593
venture backed companies that are looking
00:30:25.633 --> 00:30:27.875
to scale faster and bigger.
00:30:29.756 --> 00:30:31.376
What do you guys think about that as
00:30:31.396 --> 00:30:32.057
an opportunity?
00:30:32.978 --> 00:30:33.598
What do you think, Jimmy?
00:30:34.038 --> 00:30:35.279
I mean, it's possible.
00:30:35.480 --> 00:30:37.882
I think the opportunity, the ROI is huge.
00:30:38.001 --> 00:30:39.303
I think the number of times that will
00:30:39.323 --> 00:30:40.644
happen is smaller, right?
00:30:41.644 --> 00:30:42.645
The home runs are big.
00:30:42.986 --> 00:30:44.166
It'll just be fewer home runs.
00:30:44.547 --> 00:30:45.607
I actually didn't think you were going
00:30:45.627 --> 00:30:45.928
that way.
00:30:46.028 --> 00:30:48.830
I thought, Dave, what do you think?
00:30:48.851 --> 00:30:50.913
And let me flesh out the second idea
00:30:50.932 --> 00:30:51.333
that I had.
00:30:52.710 --> 00:30:54.070
I don't I don't have any problem with
00:30:54.090 --> 00:30:54.131
it.
00:30:54.211 --> 00:30:55.152
I think that's totally fine.
00:30:55.231 --> 00:30:56.073
Actually,
00:30:56.133 --> 00:30:57.374
I screenshotted something yesterday.
00:30:57.394 --> 00:30:58.134
Let me see if I can pull it
00:30:58.154 --> 00:30:58.234
up.
00:30:58.255 --> 00:30:59.154
I was going to share with you guys
00:30:59.174 --> 00:31:00.977
there was I got hit with an Instagram
00:31:01.096 --> 00:31:01.356
ad.
00:31:01.938 --> 00:31:03.659
And it was a female physical therapist.
00:31:03.699 --> 00:31:04.358
I forget her name.
00:31:04.378 --> 00:31:06.901
But it was like fair x shoulder like
00:31:06.921 --> 00:31:07.402
her whole
00:31:07.862 --> 00:31:10.042
Instagram is a digital product.
00:31:10.222 --> 00:31:11.542
I guess I don't have the screenshot.
00:31:11.742 --> 00:31:12.863
Give me an example of what you're,
00:31:12.923 --> 00:31:13.782
what you're thinking about.
00:31:13.803 --> 00:31:14.503
Like, what would it like?
00:31:14.523 --> 00:31:16.144
Would it be what Dave's describing or
00:31:16.163 --> 00:31:16.483
remember?
00:31:16.523 --> 00:31:16.624
Well,
00:31:16.644 --> 00:31:19.545
what's the tennis elbow woman who like I'm
00:31:19.585 --> 00:31:19.785
tennis,
00:31:20.025 --> 00:31:21.585
but she's not selling it to other people.
00:31:21.625 --> 00:31:24.685
She's like, you see me telehealth.
00:31:25.066 --> 00:31:26.026
I'm tennis elbow.
00:31:26.226 --> 00:31:27.086
I'm super good at it.
00:31:27.287 --> 00:31:28.146
I can treat it from here.
00:31:29.315 --> 00:31:30.035
That's all I do.
00:31:30.316 --> 00:31:31.496
And then that's what she is.
00:31:31.536 --> 00:31:32.896
She just owns tennis elbow.
00:31:32.977 --> 00:31:33.836
Is that what you're thinking?
00:31:33.876 --> 00:31:34.637
Or are you thinking like,
00:31:35.218 --> 00:31:36.759
I'm a therapist somewhere else and I'm
00:31:36.798 --> 00:31:39.059
just gonna buy into this shoulder program
00:31:39.099 --> 00:31:41.101
and then I sell it to my patient?
00:31:41.121 --> 00:31:45.502
So I'll give you a surgical example that
00:31:45.542 --> 00:31:46.202
exists right now.
00:31:46.222 --> 00:31:47.443
So the Giffini.
00:31:48.544 --> 00:31:51.807
the jiffy knee it's a branded surgical
00:31:51.847 --> 00:31:55.251
procedure they protect the intellectual
00:31:55.291 --> 00:31:58.256
property they protect the name it's not
00:31:58.276 --> 00:32:00.238
that different from other minimally
00:32:00.258 --> 00:32:03.461
invasive sub vastus approaches to total
00:32:03.481 --> 00:32:04.242
knee replacement
00:32:04.943 --> 00:32:08.146
But they have built this thing where now
00:32:08.186 --> 00:32:09.568
they bring surgeons in,
00:32:09.628 --> 00:32:12.412
they train them on the Jeffini process and
00:32:12.451 --> 00:32:14.053
do all of this stuff.
00:32:14.073 --> 00:32:16.375
We've got a surgeon south of us in
00:32:16.395 --> 00:32:17.396
the Cincinnati area,
00:32:17.537 --> 00:32:18.778
one north of us in Dayton.
00:32:19.178 --> 00:32:21.800
They're the only ones in this area who
00:32:21.881 --> 00:32:23.482
are allowed to do it,
00:32:23.502 --> 00:32:24.523
who are doing it.
00:32:25.003 --> 00:32:25.825
And patients,
00:32:25.845 --> 00:32:28.407
consumers are actively seeking this out.
00:32:28.948 --> 00:32:31.689
because they have name recognition.
00:32:32.048 --> 00:32:33.309
Everything is in a box.
00:32:33.829 --> 00:32:34.009
Now,
00:32:34.049 --> 00:32:36.471
the surgeon isn't creatively thinking of,
00:32:36.530 --> 00:32:37.751
how do I do this procedure?
00:32:37.791 --> 00:32:38.672
Everything has been done.
00:32:38.711 --> 00:32:39.412
It's been taught.
00:32:40.032 --> 00:32:42.594
So you're just packaging this protocol
00:32:42.634 --> 00:32:46.694
effectively with the name and marketing
00:32:46.734 --> 00:32:49.537
material around it to sell more knee
00:32:49.576 --> 00:32:50.196
replacements.
00:32:50.237 --> 00:32:51.718
But they're Jiffy knee replacements.
00:32:51.758 --> 00:32:53.337
They're just not knee replacements.
00:32:55.558 --> 00:32:56.299
I'm on their website.
00:32:56.740 --> 00:33:00.343
So if I'm a person who needs something
00:33:00.403 --> 00:33:01.544
wonky with my name, right?
00:33:02.244 --> 00:33:04.086
I trip over them by Googling it or
00:33:04.145 --> 00:33:05.446
someone tells me about it.
00:33:05.527 --> 00:33:06.048
And then, of course,
00:33:06.087 --> 00:33:07.388
I look them up by state.
00:33:08.170 --> 00:33:10.270
But Jiffy Knee doesn't own a portion of
00:33:10.310 --> 00:33:11.112
their practice.
00:33:11.192 --> 00:33:12.553
It's just they get a cut of whatever
00:33:12.633 --> 00:33:15.556
comes through the door through that Jiffy
00:33:15.576 --> 00:33:16.155
Knee door.
00:33:16.175 --> 00:33:18.198
Yeah, I'm not sure.
00:33:18.218 --> 00:33:18.337
I mean,
00:33:18.357 --> 00:33:19.479
you're bought in a little bit because you
00:33:19.499 --> 00:33:20.720
got to get certified and yada, yada.
00:33:20.740 --> 00:33:21.941
But that's going to pay for itself in
00:33:22.361 --> 00:33:23.241
a couple of knees, right?
00:33:23.755 --> 00:33:23.914
Yeah,
00:33:23.954 --> 00:33:25.935
basically what they did was they built a
00:33:25.976 --> 00:33:30.336
marketing machine that the orthopedic
00:33:30.376 --> 00:33:31.397
surgeon buys.
00:33:31.778 --> 00:33:33.357
They buy the marketing machine.
00:33:33.397 --> 00:33:36.118
They put it into their surgical center.
00:33:36.818 --> 00:33:39.259
And that marketing machine is just sucking
00:33:39.299 --> 00:33:41.080
people out of the general population to
00:33:41.101 --> 00:33:41.980
get their knee replaced.
00:33:42.520 --> 00:33:43.382
Yeah.
00:33:43.402 --> 00:33:43.922
I don't know.
00:33:43.961 --> 00:33:46.182
Like, does this translate to PT?
00:33:46.202 --> 00:33:47.242
Because I can't.
00:33:48.338 --> 00:33:51.403
go get a prime day deal on scalpels
00:33:51.865 --> 00:33:53.106
and do it myself.
00:33:53.607 --> 00:33:55.290
But I feel like what we sell is
00:33:55.371 --> 00:33:55.892
different.
00:33:57.034 --> 00:33:59.699
And although there are people out there
00:33:59.739 --> 00:34:00.901
doing this right now,
00:34:02.044 --> 00:34:04.385
I think what Tom did was he was
00:34:04.425 --> 00:34:06.227
like, you don't work the painful side.
00:34:06.247 --> 00:34:07.928
You work the non-painful side.
00:34:08.429 --> 00:34:10.090
That's so out of the box.
00:34:10.150 --> 00:34:11.210
It doesn't make sense.
00:34:11.289 --> 00:34:12.231
Why would this work?
00:34:12.271 --> 00:34:13.291
But then you've got all of these
00:34:13.331 --> 00:34:15.293
testimonials and all of these clinicians
00:34:15.373 --> 00:34:15.913
on board.
00:34:16.634 --> 00:34:20.456
That is enough to make a consumer who's
00:34:20.556 --> 00:34:22.038
sitting there at home being like,
00:34:22.577 --> 00:34:23.237
I did therapy.
00:34:23.277 --> 00:34:23.699
I did this.
00:34:23.759 --> 00:34:24.858
I did nothing worked.
00:34:25.320 --> 00:34:26.360
I'm going to go buy that.
00:34:26.760 --> 00:34:28.561
And it adds the price premium to it
00:34:28.601 --> 00:34:29.663
because it's branded.
00:34:32.045 --> 00:34:34.570
Um, more authority behind it.
00:34:35.190 --> 00:34:37.335
So, so how does someone,
00:34:37.454 --> 00:34:39.539
so is total motion release and Jiffy knee,
00:34:39.559 --> 00:34:41.262
are they like the same model just for
00:34:41.302 --> 00:34:41.844
different things?
00:34:41.864 --> 00:34:42.385
Is that what you're saying?
00:34:43.280 --> 00:34:44.161
No, he, he,
00:34:44.280 --> 00:34:45.742
I don't think he's gone down this route.
00:34:45.802 --> 00:34:46.762
He's just sticking.
00:34:47.164 --> 00:34:48.885
He sells, he sells like CEUs.
00:34:48.925 --> 00:34:49.905
It's the virtual CEO basically.
00:34:49.925 --> 00:34:50.045
Got it.
00:34:50.065 --> 00:34:50.146
Okay.
00:34:50.186 --> 00:34:50.586
Got it.
00:34:50.606 --> 00:34:51.807
Got it.
00:34:51.847 --> 00:34:53.268
He's still just kind of teaching,
00:34:53.489 --> 00:34:55.811
selling the education, but in,
00:34:55.972 --> 00:34:57.253
in the world that I'm thinking,
00:34:57.413 --> 00:34:59.295
he would sell the name total motion
00:34:59.335 --> 00:34:59.755
release.
00:34:59.775 --> 00:35:02.217
He would allow therapists to market the
00:35:02.257 --> 00:35:05.059
name total motion release for potentially
00:35:05.079 --> 00:35:06.942
for a fee, for a licensing agreement,
00:35:07.001 --> 00:35:07.601
whatever.
00:35:07.902 --> 00:35:08.123
Um,
00:35:08.182 --> 00:35:11.505
um he's got his his database of providers
00:35:11.585 --> 00:35:15.126
and i'm sure he sends people to to
00:35:15.186 --> 00:35:22.510
there who have taken his course thousand
00:35:22.530 --> 00:35:24.030
bucks or three payoffs
00:35:26.786 --> 00:35:27.188
By the way,
00:35:27.268 --> 00:35:28.789
Tony motion release works really well.
00:35:28.809 --> 00:35:29.751
If you're a physical therapist,
00:35:30.150 --> 00:35:30.831
you should check it out.
00:35:30.952 --> 00:35:31.994
And I get nothing from it.
00:35:32.054 --> 00:35:33.335
So I'm outside of this.
00:35:33.355 --> 00:35:35.237
I'm outside of this model right now, Tony,
00:35:35.657 --> 00:35:36.780
I'm not gonna get anything from it.
00:35:36.820 --> 00:35:37.860
But Tom's a great guy.
00:35:37.940 --> 00:35:39.063
And this absolutely works.
00:35:40.255 --> 00:35:42.856
Yeah, he's got incredible testimonials.
00:35:42.896 --> 00:35:44.557
People that I know, like, trust.
00:35:44.657 --> 00:35:47.199
I've sent patients to therapists who do it
00:35:47.219 --> 00:35:48.079
because I don't do it.
00:35:48.719 --> 00:35:50.400
I've paid for one of my therapists to
00:35:50.440 --> 00:35:51.239
go through it.
00:35:51.699 --> 00:35:53.001
That therapist isn't with us.
00:35:53.041 --> 00:35:54.161
He relocated.
00:35:55.842 --> 00:35:56.302
And also,
00:35:56.422 --> 00:35:58.023
I find it interesting that Tom hasn't
00:35:58.063 --> 00:35:58.802
raised that price.
00:35:58.842 --> 00:36:01.083
That price was a thousand dollars like
00:36:01.123 --> 00:36:02.063
fifteen years ago.
00:36:02.864 --> 00:36:03.425
Really?
00:36:03.485 --> 00:36:06.766
Interesting.
00:36:06.786 --> 00:36:07.666
Trying to reach more people.
00:36:08.666 --> 00:36:08.867
Maybe.
00:36:10.313 --> 00:36:13.394
So one great therapist could create one
00:36:13.414 --> 00:36:16.655
great system that could then scale across
00:36:16.695 --> 00:36:17.637
the country, basically.
00:36:18.637 --> 00:36:19.878
Well, like McKenzie, right?
00:36:19.898 --> 00:36:20.978
So that started in New Zealand or
00:36:20.998 --> 00:36:21.297
whatever.
00:36:21.318 --> 00:36:22.239
Yeah, that's a great example.
00:36:23.760 --> 00:36:24.460
Started in New Zealand?
00:36:24.500 --> 00:36:25.340
Why don't we have more of those?
00:36:25.360 --> 00:36:26.521
That's an expensive course.
00:36:27.204 --> 00:36:29.326
why don't we have hundreds of those why
00:36:29.505 --> 00:36:31.146
like every therapist thinks they're
00:36:31.166 --> 00:36:33.007
amazing every therapist thinks they have
00:36:33.106 --> 00:36:36.827
unique protocols and unique approaches and
00:36:36.847 --> 00:36:38.807
they they don't want people stealing their
00:36:38.867 --> 00:36:42.289
methods i feel like it's feudal japan and
00:36:42.349 --> 00:36:45.349
samurais are like not teaching other
00:36:45.389 --> 00:36:47.610
people how they kill each other because
00:36:47.690 --> 00:36:49.090
it's so unique to them
00:36:50.190 --> 00:36:51.911
Um, but seriously,
00:36:51.992 --> 00:36:54.512
like why haven't we seen more individual
00:36:54.612 --> 00:36:57.333
therapists turning these into full fledged
00:36:57.373 --> 00:36:57.954
businesses?
00:36:58.893 --> 00:36:59.054
Uh,
00:36:59.074 --> 00:37:00.755
is it because we can switch to a
00:37:00.815 --> 00:37:01.255
topic?
00:37:01.375 --> 00:37:05.096
Is it because of identity?
00:37:05.177 --> 00:37:07.896
Like I'm selling me and not the result.
00:37:08.717 --> 00:37:10.217
Like I couldn't tell you who owns the
00:37:10.257 --> 00:37:13.179
car dealership that I drive by five times
00:37:13.219 --> 00:37:14.619
a week that I bought my last car
00:37:14.659 --> 00:37:17.561
from and that versus names on the door.
00:37:18.396 --> 00:37:19.617
But they don't market that.
00:37:19.677 --> 00:37:20.936
They market brand.
00:37:21.838 --> 00:37:23.438
More specifically, they market the car.
00:37:23.518 --> 00:37:24.358
Even more specifically,
00:37:24.378 --> 00:37:25.679
they market what you're going to do with
00:37:25.719 --> 00:37:26.159
the car.
00:37:26.721 --> 00:37:27.740
So is that the reason?
00:37:27.800 --> 00:37:29.422
It's like, well, I'm the magic.
00:37:29.641 --> 00:37:30.822
I have my name on the door.
00:37:31.242 --> 00:37:32.623
I'm Dr. Blah, blah, blah.
00:37:33.503 --> 00:37:34.965
Is that the reason we can't let it
00:37:35.005 --> 00:37:35.284
go?
00:37:35.364 --> 00:37:38.766
Because then we can pivot into this idea.
00:37:38.786 --> 00:37:39.847
I think we've got enough time to at
00:37:39.887 --> 00:37:40.807
least dig into it,
00:37:41.228 --> 00:37:43.710
which is when Tony wants to get
00:37:43.730 --> 00:37:45.451
interaction, he posts something like,
00:37:46.684 --> 00:37:48.085
give me the best trainer and the worst
00:37:48.125 --> 00:37:51.427
PT, which is better, right?
00:37:51.586 --> 00:37:53.108
And then people lose their minds because
00:37:53.128 --> 00:37:55.048
they... People, comment, comment, comment,
00:37:55.088 --> 00:37:55.449
comment.
00:37:55.909 --> 00:37:57.311
I even love that one comment.
00:37:57.391 --> 00:37:58.351
I'll find, I'll bring it up.
00:37:58.371 --> 00:37:58.891
The woman's like,
00:37:59.032 --> 00:38:01.753
I've rewritten my post seven times and I
00:38:01.793 --> 00:38:04.014
can't post it because it sounds rude.
00:38:04.135 --> 00:38:05.275
And I'm like, yeah,
00:38:05.356 --> 00:38:07.717
like she can't let it go.
00:38:07.838 --> 00:38:10.059
She can't recognize that she can't let the
00:38:10.179 --> 00:38:10.760
identity go.
00:38:11.539 --> 00:38:13.581
But is that it?
00:38:13.641 --> 00:38:15.422
Is that why this hasn't been created is
00:38:15.463 --> 00:38:16.664
because I'm the man.
00:38:16.684 --> 00:38:17.644
You can't scale me.
00:38:17.724 --> 00:38:18.925
You can't scale June McKay.
00:38:19.146 --> 00:38:19.806
I'm the magic.
00:38:20.005 --> 00:38:21.126
I'm the magic, baby.
00:38:21.568 --> 00:38:22.969
Well, I also part of that.
00:38:22.989 --> 00:38:23.688
All right.
00:38:23.708 --> 00:38:24.789
So, Tony, you said there's how many?
00:38:24.829 --> 00:38:26.311
Three hundred or three hundred thirty
00:38:26.351 --> 00:38:28.072
something thousand PTs in the country.
00:38:28.273 --> 00:38:28.713
What's the number?
00:38:28.733 --> 00:38:29.554
Something like that.
00:38:29.574 --> 00:38:29.954
Yeah.
00:38:30.034 --> 00:38:30.855
Around three hundred K.
00:38:31.454 --> 00:38:33.956
And then how many approximately how many
00:38:34.036 --> 00:38:35.217
practice owners do you think there are?
00:38:36.248 --> 00:38:38.431
The numbers I always see are about forty
00:38:38.471 --> 00:38:39.992
thousand private practices.
00:38:41.134 --> 00:38:42.655
No, but I mean, but owners, though.
00:38:42.695 --> 00:38:42.876
Right.
00:38:42.896 --> 00:38:45.077
So some owners own multiple locations.
00:38:46.478 --> 00:38:46.559
Yeah.
00:38:46.579 --> 00:38:46.719
Yeah.
00:38:46.739 --> 00:38:47.039
Each owner.
00:38:48.400 --> 00:38:49.601
Twenty seven thousand.
00:38:50.842 --> 00:38:51.503
Practice owners.
00:38:52.405 --> 00:38:53.125
I think so.
00:38:53.365 --> 00:38:54.527
So that would be that would be ten
00:38:54.567 --> 00:38:58.351
percent of the total physical therapist
00:38:58.951 --> 00:39:00.492
workforce that become private practice
00:39:00.552 --> 00:39:00.813
owners.
00:39:01.760 --> 00:39:03.583
So you're asking how come more therapists
00:39:03.603 --> 00:39:06.324
don't do like productize a service or,
00:39:06.525 --> 00:39:06.764
you know,
00:39:07.246 --> 00:39:09.266
make their system and productize their
00:39:09.327 --> 00:39:09.768
system.
00:39:11.009 --> 00:39:12.230
I think we see some of it and
00:39:12.269 --> 00:39:13.510
it's probably going to be similar to that
00:39:13.550 --> 00:39:13.751
number,
00:39:13.771 --> 00:39:15.853
which would be ten percent of the amount
00:39:15.873 --> 00:39:17.313
of ten percent of the therapists
00:39:18.766 --> 00:39:20.009
of the three hundred thousand therapists
00:39:20.068 --> 00:39:21.250
become practice owners.
00:39:21.791 --> 00:39:23.893
So of the staff, physical therapists,
00:39:23.954 --> 00:39:26.277
maybe five or ten percent of them might
00:39:26.376 --> 00:39:28.860
step up and make like like Emma and
00:39:28.940 --> 00:39:31.061
is like the elbow queen or whatever,
00:39:31.182 --> 00:39:33.224
or Tom Delonzo Baker make his this type
00:39:33.244 --> 00:39:33.766
of a system.
00:39:34.226 --> 00:39:35.768
So I can't I can't imagine it being
00:39:36.268 --> 00:39:37.550
I mean, five percent.
00:39:38.251 --> 00:39:39.731
five percent of three hundred thousand
00:39:39.751 --> 00:39:41.273
therapists is fifteen thousand therapists
00:39:41.293 --> 00:39:43.394
so i can't imagine i mean maybe there's
00:39:43.635 --> 00:39:45.076
that many but it's probably even less than
00:39:45.096 --> 00:39:46.998
that because maybe a lot of the therapists
00:39:47.018 --> 00:39:48.818
get into our world and they're like
00:39:48.838 --> 00:39:50.199
they're just looking for a job with the
00:39:50.739 --> 00:39:52.461
the base pay or the base salary and
00:39:52.481 --> 00:39:54.503
the health insurance benefits and to go
00:39:54.563 --> 00:39:56.083
and do the thing you're talking about tony
00:39:56.123 --> 00:39:58.365
takes you know a lot of entrepreneurial
00:39:58.405 --> 00:40:01.467
chops and effort and failure and you know
00:40:01.489 --> 00:40:03.469
that yeah a lot of risk a lot
00:40:03.510 --> 00:40:05.851
of risk and time and effort so um
00:40:06.976 --> 00:40:08.277
Not everyone signed up for that because
00:40:08.297 --> 00:40:11.079
they signed up for a stable healthcare job
00:40:11.300 --> 00:40:14.583
with a base salary and insurance and a
00:40:14.643 --> 00:40:15.963
safety net and all that.
00:40:16.829 --> 00:40:20.052
yeah it's been so long it's been years
00:40:20.092 --> 00:40:21.733
and i still try to fit a round
00:40:21.773 --> 00:40:24.257
peg into a square hole i still try
00:40:24.277 --> 00:40:27.280
to make and mold everyone into what i
00:40:27.360 --> 00:40:28.882
am and what i think is important and
00:40:28.922 --> 00:40:32.385
valuable um i don't know how to to
00:40:32.525 --> 00:40:34.347
get away from that but i think when
00:40:34.427 --> 00:40:35.909
i do get away from that i'll probably
00:40:35.949 --> 00:40:37.351
just disappear from the profession
00:40:38.630 --> 00:40:39.871
That's the only thing that gives me in
00:40:39.911 --> 00:40:42.311
the profession is the desire to change
00:40:42.351 --> 00:40:43.472
people's ideas.
00:40:44.592 --> 00:40:45.952
But I have no right to do that.
00:40:46.072 --> 00:40:47.572
So what were you going to say, Jimmy?
00:40:47.853 --> 00:40:48.693
I'm going to say one day we're going
00:40:48.713 --> 00:40:50.913
to wake up and like his Facebook groups
00:40:50.952 --> 00:40:51.773
are just going to be gone.
00:40:51.853 --> 00:40:53.554
His YouTube channel just be down and his
00:40:53.693 --> 00:40:54.434
email won't work.
00:40:54.454 --> 00:40:55.934
He'll just be he's going to be Kaiser
00:40:55.954 --> 00:40:56.353
Soze.
00:40:56.914 --> 00:40:58.034
We've seen it happen.
00:40:58.195 --> 00:40:58.875
Rob, right?
00:40:58.934 --> 00:40:59.135
Rob.
00:40:59.175 --> 00:40:59.434
Rob.
00:40:59.855 --> 00:41:00.034
Rob.
00:41:00.114 --> 00:41:01.295
He just disappeared.
00:41:01.795 --> 00:41:02.675
At some point,
00:41:02.695 --> 00:41:04.076
you just get so sick of it.
00:41:04.096 --> 00:41:04.936
You just walk away.
00:41:04.956 --> 00:41:06.235
Yeah, you just can't.
00:41:07.983 --> 00:41:09.724
tony don't do that to us we'll track
00:41:09.764 --> 00:41:12.106
you down in ohio seriously that's right
00:41:12.166 --> 00:41:15.288
all right so here's the post and i've
00:41:15.387 --> 00:41:18.030
really understand why we do this i've
00:41:18.170 --> 00:41:20.391
reread this real quick i've reread this
00:41:20.431 --> 00:41:22.231
post just because sometimes i do post
00:41:22.253 --> 00:41:24.134
something and i don't pay enough attention
00:41:24.653 --> 00:41:27.215
i've reread the post and i don't disagree
00:41:27.255 --> 00:41:29.016
with the post i mean i i think
00:41:29.117 --> 00:41:30.737
i conveyed what i'm trying to say
00:41:31.806 --> 00:41:33.688
But clearly it struck a little bit of
00:41:33.708 --> 00:41:35.688
a nerve and I think it's an insecurity
00:41:35.728 --> 00:41:36.068
thing.
00:41:37.530 --> 00:41:37.731
I mean,
00:41:37.771 --> 00:41:39.112
I was a personal trainer for a long
00:41:39.152 --> 00:41:40.952
time before I became a physical therapist.
00:41:41.032 --> 00:41:43.215
I don't think I was any better once
00:41:43.275 --> 00:41:44.615
I got the PT degree.
00:41:45.135 --> 00:41:47.778
Jimmy went down the road in this thread,
00:41:47.818 --> 00:41:49.440
which is what I agree with.
00:41:50.119 --> 00:41:51.981
What you learn in physical therapy school
00:41:52.021 --> 00:41:54.063
has virtually no impact on the rest of
00:41:54.103 --> 00:41:54.664
your career.
00:41:54.704 --> 00:41:57.065
You learn all the good stuff working with
00:41:57.106 --> 00:41:57.465
people.
00:41:58.106 --> 00:41:59.867
You learn from the people you surround
00:41:59.907 --> 00:42:00.668
yourself with.
00:42:01.329 --> 00:42:04.291
a great personal trainer can do everything
00:42:04.331 --> 00:42:06.114
a great physical therapist can do.
00:42:06.894 --> 00:42:08.755
I would argue there's just as many bad
00:42:08.795 --> 00:42:10.518
physical therapists as there are bad
00:42:10.557 --> 00:42:11.418
personal trainers.
00:42:12.119 --> 00:42:14.081
But everybody in this thread went
00:42:14.101 --> 00:42:16.864
immediately to a personal training as a
00:42:16.923 --> 00:42:18.085
weekend certification.
00:42:18.965 --> 00:42:21.728
neglecting all of the amazing personal
00:42:21.748 --> 00:42:24.130
trainers that have bachelor's degrees,
00:42:24.170 --> 00:42:27.693
master's degrees that continue to research
00:42:27.733 --> 00:42:29.773
and learn and study and do all of
00:42:29.793 --> 00:42:33.257
this stuff that far exceeds what a lot
00:42:33.297 --> 00:42:34.498
of physical therapists do.
00:42:36.668 --> 00:42:38.530
You could tear apart most of these
00:42:38.650 --> 00:42:40.552
arguments with a butter knife.
00:42:40.811 --> 00:42:41.512
I like Michael.
00:42:41.632 --> 00:42:42.773
I'm not taking a shot at Michael.
00:42:43.253 --> 00:42:43.693
But he's like,
00:42:43.713 --> 00:42:45.835
the difference is the education bar none.
00:42:46.135 --> 00:42:47.916
You can't compare the medical knowledge of
00:42:47.996 --> 00:42:49.257
a PT with a personal trainer.
00:42:50.518 --> 00:42:51.239
How do you know?
00:42:52.420 --> 00:42:53.300
How do you,
00:42:53.440 --> 00:42:55.742
what if a personal trainer reads every
00:42:55.762 --> 00:42:58.623
book that's available on his train ride to
00:42:58.643 --> 00:43:00.864
work every single day for thirty,
00:43:01.465 --> 00:43:03.184
you can't, no.
00:43:03.626 --> 00:43:06.286
What you're saying is I sat there for
00:43:06.347 --> 00:43:08.927
three years and did this thing and I
00:43:09.007 --> 00:43:10.568
know that there were a thousand people
00:43:10.588 --> 00:43:12.668
that had applied for thirty seats.
00:43:13.088 --> 00:43:15.269
Lots of people are out, I'm in,
00:43:15.429 --> 00:43:16.731
therefore I'm valuable.
00:43:16.931 --> 00:43:19.452
And I understand, there's the thing.
00:43:19.992 --> 00:43:21.092
I earned this.
00:43:21.431 --> 00:43:22.733
You can't take it away from me and
00:43:22.753 --> 00:43:24.634
just read books to get this knowledge.
00:43:25.173 --> 00:43:26.034
Yes, you can.
00:43:26.733 --> 00:43:27.253
You can.
00:43:27.373 --> 00:43:28.175
And then you say, well,
00:43:28.215 --> 00:43:30.655
the only way you learn the real stuff
00:43:30.735 --> 00:43:31.876
is by working with patients.
00:43:32.596 --> 00:43:35.257
What if a trainer is hustling and working
00:43:35.277 --> 00:43:38.177
with patients every single day and they're
00:43:38.237 --> 00:43:40.057
watching the videos that our colleagues
00:43:40.117 --> 00:43:43.358
create ad nauseum at scale and they're
00:43:43.420 --> 00:43:44.380
learning faster?
00:43:45.000 --> 00:43:47.380
The only differentiator is the letters
00:43:47.440 --> 00:43:48.981
after your name and your license.
00:43:49.141 --> 00:43:50.201
And as Tony pointed out,
00:43:50.260 --> 00:43:52.141
and it made me feel a little lightheaded,
00:43:52.681 --> 00:43:53.722
this was six, eight months ago,
00:43:53.742 --> 00:43:55.202
and you're like,
00:43:55.222 --> 00:43:57.043
the license actually limits you more than
00:43:57.083 --> 00:43:58.262
it allows you to do.
00:43:58.302 --> 00:43:59.702
The only thing it really allows you to
00:43:59.742 --> 00:44:00.983
do is bill insurance.
00:44:02.043 --> 00:44:02.903
You're in the system.
00:44:03.443 --> 00:44:05.264
And it actually limits what you're allowed
00:44:05.284 --> 00:44:05.525
to do.
00:44:05.585 --> 00:44:07.864
Now you are beholden to a scope of
00:44:07.945 --> 00:44:09.985
practice where we've said,
00:44:10.186 --> 00:44:11.485
what is the purpose of a scope of
00:44:11.545 --> 00:44:11.965
practice?
00:44:12.266 --> 00:44:13.527
To protect the consumer.
00:44:13.646 --> 00:44:14.286
Like, really?
00:44:15.963 --> 00:44:16.483
Is that it?
00:44:17.324 --> 00:44:18.586
Does it do that, right?
00:44:18.646 --> 00:44:20.789
So I think the reason these threads sort
00:44:20.831 --> 00:44:24.255
of devolve is psychology, not anatomy,
00:44:24.436 --> 00:44:26.099
not physiology, not business,
00:44:26.179 --> 00:44:27.099
not communications,
00:44:27.661 --> 00:44:30.065
psychology and personal identity.
00:44:30.983 --> 00:44:32.405
And I think for context,
00:44:32.465 --> 00:44:35.628
like I did everything different backwards.
00:44:36.389 --> 00:44:38.893
I was that personal trainer working in
00:44:38.932 --> 00:44:40.134
physical therapy clinics.
00:44:40.313 --> 00:44:43.458
I was associated with great therapists and
00:44:43.498 --> 00:44:44.458
they would do something.
00:44:44.478 --> 00:44:44.918
I'd be like, well,
00:44:44.958 --> 00:44:46.021
why are you doing that?
00:44:46.121 --> 00:44:48.043
And I'd go home and I'd research what
00:44:48.322 --> 00:44:50.786
what the science was behind what they were
00:44:50.826 --> 00:44:51.126
doing.
00:44:52.027 --> 00:44:53.306
I learned the anatomy.
00:44:53.646 --> 00:44:55.768
I understood the mechanics of everything.
00:44:57.427 --> 00:44:59.108
You're taking a smart person,
00:44:59.568 --> 00:45:01.128
and it doesn't matter whether they have
00:45:01.168 --> 00:45:02.150
the degree or not.
00:45:02.530 --> 00:45:04.170
A smart person is going to find the
00:45:04.230 --> 00:45:04.929
information.
00:45:05.510 --> 00:45:07.510
What school theoretically does is it
00:45:07.550 --> 00:45:08.710
teaches you how to learn.
00:45:09.391 --> 00:45:11.552
You don't have to be spoon fed in
00:45:11.592 --> 00:45:12.831
the DPT degree.
00:45:13.152 --> 00:45:14.932
Right.
00:45:15.193 --> 00:45:18.974
It might be the reason I get better
00:45:18.994 --> 00:45:19.693
at cycling.
00:45:20.938 --> 00:45:23.061
I have access to bikes and roads and
00:45:23.121 --> 00:45:23.541
hills.
00:45:24.382 --> 00:45:25.842
I get better at cycling when I sign
00:45:25.882 --> 00:45:27.304
up for a race and get a group
00:45:27.344 --> 00:45:28.786
to cycle with and meet with them three
00:45:28.806 --> 00:45:29.306
times a week.
00:45:29.525 --> 00:45:30.467
That's it, right?
00:45:30.806 --> 00:45:33.670
I'm obligated by myself internally,
00:45:33.829 --> 00:45:35.150
socially, to show up.
00:45:35.411 --> 00:45:36.492
School just says you got to show up
00:45:36.532 --> 00:45:37.753
five days a week for three years.
00:45:38.213 --> 00:45:39.074
That's why you're better.
00:45:39.894 --> 00:45:41.976
But if someone's motivated and does it,
00:45:42.416 --> 00:45:43.277
I'm very sorry.
00:45:43.318 --> 00:45:46.059
The knowledge is not proprietary.
00:45:46.099 --> 00:45:46.579
It just ain't.
00:45:48.579 --> 00:45:49.940
Yeah, yeah.
00:45:50.159 --> 00:45:51.101
So my point in that,
00:45:51.141 --> 00:45:53.081
and that kind of relates into the other
00:45:53.121 --> 00:45:56.364
stuff, if we are moving into a world,
00:45:56.764 --> 00:45:57.746
business world,
00:45:58.045 --> 00:46:00.288
where reimbursement continues to decline,
00:46:00.327 --> 00:46:01.809
which I imagine it's going to,
00:46:02.628 --> 00:46:04.530
cost of the DPT degree is going to
00:46:04.550 --> 00:46:05.630
continue to increase,
00:46:05.672 --> 00:46:07.193
which I imagine it's going to,
00:46:08.474 --> 00:46:10.735
we're looking for new tools that we can
00:46:10.775 --> 00:46:12.255
bring into our arsenal.
00:46:13.356 --> 00:46:16.518
the unlicensed professional who has the
00:46:16.579 --> 00:46:18.780
same brain in their head that I have,
00:46:18.820 --> 00:46:20.501
who has the same learning capacity,
00:46:20.581 --> 00:46:21.342
who has the same,
00:46:22.501 --> 00:46:25.523
they come into an onsite environment where
00:46:25.563 --> 00:46:26.344
we can teach them.
00:46:26.384 --> 00:46:27.965
And in my experience, truthfully,
00:46:28.686 --> 00:46:31.007
unlicensed professionals are far more
00:46:31.166 --> 00:46:33.648
eager to learn from me or whoever the
00:46:33.688 --> 00:46:36.150
therapist is than a licensed professional.
00:46:36.650 --> 00:46:38.911
Because usually when I hire a PT with
00:46:38.931 --> 00:46:39.351
a degree,
00:46:39.931 --> 00:46:41.052
They want to do it their way.
00:46:41.333 --> 00:46:41.594
Yeah.
00:46:41.893 --> 00:46:43.315
And that's fine.
00:46:43.375 --> 00:46:45.456
They've earned that right to do it their
00:46:45.516 --> 00:46:45.878
way.
00:46:46.498 --> 00:46:48.300
But if I want to teach somebody a
00:46:48.380 --> 00:46:51.023
different way or expand ideas and,
00:46:51.063 --> 00:46:51.362
you know,
00:46:52.184 --> 00:46:53.644
I'm going to hire somebody that's not a
00:46:53.704 --> 00:46:56.387
PT and I can teach them everything that
00:46:56.568 --> 00:46:58.650
I want them to do within the culture
00:46:58.690 --> 00:47:00.010
of the business and within what we're
00:47:00.050 --> 00:47:00.391
doing.
00:47:01.331 --> 00:47:02.572
I think that's expandable.
00:47:03.112 --> 00:47:05.373
I think that I have access to far
00:47:05.414 --> 00:47:08.775
more people with good personalities that I
00:47:08.795 --> 00:47:10.436
can bring in if I don't have to
00:47:10.476 --> 00:47:11.436
worry about licensing.
00:47:11.456 --> 00:47:13.418
And if I'm not getting paid for the
00:47:13.577 --> 00:47:15.038
insurance reimbursement anyway,
00:47:15.538 --> 00:47:17.539
there's no reason that I have to stick
00:47:17.579 --> 00:47:17.960
to that.
00:47:18.539 --> 00:47:22.501
And PTs are able to delegate to non-PTs.
00:47:22.601 --> 00:47:23.041
Correct.
00:47:23.501 --> 00:47:25.503
Teach them, coach them, caregivers,
00:47:25.563 --> 00:47:26.702
whatever you want to call them,
00:47:27.222 --> 00:47:28.764
as long as we're not billing insurance.
00:47:29.563 --> 00:47:29.963
Correct.
00:47:30.364 --> 00:47:33.585
So now this is back to the scalability.
00:47:33.704 --> 00:47:35.226
This is a scalable model.
00:47:35.965 --> 00:47:37.286
All I have to do is build a
00:47:37.326 --> 00:47:39.306
good business that satisfies the consumer,
00:47:39.347 --> 00:47:41.527
delivers the value they're expecting,
00:47:41.907 --> 00:47:43.327
and I could probably do it for less
00:47:43.347 --> 00:47:45.168
than the fifty dollar copay like Dave
00:47:45.228 --> 00:47:46.608
referenced earlier in the call.
00:47:47.280 --> 00:47:47.661
Correct.
00:47:47.882 --> 00:47:48.862
And you can charge more for it.
00:47:49.282 --> 00:47:51.766
This brings me back to like my podcast
00:47:51.846 --> 00:47:53.047
episode four.
00:47:53.387 --> 00:47:54.407
I could have stopped there.
00:47:54.989 --> 00:47:56.751
Eric Mara said the three things you need
00:47:56.771 --> 00:47:57.271
to be great.
00:47:57.351 --> 00:47:59.112
He said he was answering for a sports
00:47:59.132 --> 00:47:59.914
physical therapist,
00:47:59.974 --> 00:48:01.596
but this applies to any supplies.
00:48:01.936 --> 00:48:04.139
He said his three A's available.
00:48:05.322 --> 00:48:07.001
You have to be where the person is
00:48:07.021 --> 00:48:07.402
when they need it.
00:48:07.422 --> 00:48:08.123
You got to be open, right?
00:48:08.682 --> 00:48:09.202
Affable.
00:48:09.663 --> 00:48:11.264
If you're a jackass and I have a
00:48:11.304 --> 00:48:13.123
choice between you and a non-jackass,
00:48:13.164 --> 00:48:14.184
I'm going to pick the non-jackass.
00:48:14.643 --> 00:48:15.844
I got to want to work with you.
00:48:16.264 --> 00:48:18.364
And then his last A was adequate.
00:48:19.146 --> 00:48:19.666
Adequate.
00:48:20.246 --> 00:48:22.065
But the people who have the personal
00:48:22.126 --> 00:48:23.947
identity wrapped around the letters after
00:48:23.967 --> 00:48:24.706
their name were...
00:48:24.867 --> 00:48:26.329
Which is ironic we're talking about it now
00:48:26.349 --> 00:48:27.409
because if you're on LinkedIn,
00:48:27.990 --> 00:48:30.534
everybody's getting their certifications
00:48:30.574 --> 00:48:30.833
now.
00:48:31.094 --> 00:48:33.498
The results for OCS, SCS, NCS,
00:48:33.538 --> 00:48:34.338
they all came out.
00:48:34.699 --> 00:48:35.900
I got a diatribe on that for a
00:48:35.920 --> 00:48:36.380
hot second.
00:48:37.222 --> 00:48:38.762
If you're wrapping yourself up there,
00:48:39.083 --> 00:48:44.704
your third A is not available, affable,
00:48:44.724 --> 00:48:45.304
and adequate.
00:48:45.625 --> 00:48:47.525
It's available, affable, and awesome.
00:48:48.387 --> 00:48:49.106
Look at me.
00:48:49.246 --> 00:48:50.306
I separated myself.
00:48:50.887 --> 00:48:52.168
I think I have a post coming out
00:48:52.188 --> 00:48:55.188
later today that highlights there's two
00:48:55.228 --> 00:48:56.130
times of the year
00:48:57.315 --> 00:48:59.757
that like OCS and NCS and all those
00:48:59.797 --> 00:49:00.637
letters get mentioned.
00:49:00.978 --> 00:49:02.579
It's the day the results for the current
00:49:02.599 --> 00:49:03.318
class come out.
00:49:03.579 --> 00:49:04.539
And that was yesterday.
00:49:04.800 --> 00:49:06.780
And everyone's saying, I'm thrilled.
00:49:07.041 --> 00:49:08.503
I'm proud to announce.
00:49:08.643 --> 00:49:09.362
And you should be.
00:49:09.782 --> 00:49:11.304
You studied more and you learned
00:49:11.344 --> 00:49:11.744
something.
00:49:12.947 --> 00:49:14.007
The second day of the year,
00:49:14.047 --> 00:49:17.811
these words pop up the most is when
00:49:17.851 --> 00:49:20.333
they have to recertify ten years from now.
00:49:20.672 --> 00:49:22.775
And then all you hear is this did
00:49:22.875 --> 00:49:23.876
nothing for me.
00:49:24.135 --> 00:49:25.617
I got no extra money.
00:49:25.956 --> 00:49:28.139
I've got to pay to recertify,
00:49:28.559 --> 00:49:30.360
which my post questions,
00:49:30.960 --> 00:49:32.782
you knew this was the case.
00:49:33.242 --> 00:49:34.583
You've looked around.
00:49:35.103 --> 00:49:36.403
You've saw everything.
00:49:36.443 --> 00:49:37.505
You don't get any more money.
00:49:37.525 --> 00:49:39.445
You're like, I don't care about the money.
00:49:40.005 --> 00:49:41.626
I care about my patients.
00:49:41.726 --> 00:49:44.427
And then something happens in ten years
00:49:44.788 --> 00:49:48.389
where people, they age like milk.
00:49:48.829 --> 00:49:50.690
It just sours completely.
00:49:50.811 --> 00:49:52.150
And ten years later, people are like,
00:49:52.471 --> 00:49:53.612
this is stupid.
00:49:54.492 --> 00:49:55.572
This is bull crap.
00:49:55.813 --> 00:49:57.293
You all got sold a bill of goods.
00:49:57.333 --> 00:49:58.114
And I'm like, my man,
00:49:58.494 --> 00:49:59.733
it wasn't just fine print.
00:50:00.034 --> 00:50:00.855
It was in the headline.
00:50:01.364 --> 00:50:03.646
Their ego took a hit because they realized
00:50:04.106 --> 00:50:07.228
that there was no ROI or other than,
00:50:07.387 --> 00:50:08.969
I mean, maybe some, but like not,
00:50:09.108 --> 00:50:10.309
it's not going to get you a pay
00:50:10.349 --> 00:50:10.688
raise.
00:50:11.349 --> 00:50:13.590
And then they post online, they're mad.
00:50:13.610 --> 00:50:15.231
They're like, I have to pay to recertify.
00:50:15.251 --> 00:50:15.931
You should be paying me.
00:50:15.952 --> 00:50:16.112
Right.
00:50:17.032 --> 00:50:18.632
So yeah.
00:50:18.693 --> 00:50:20.114
So there's like a little bit of like
00:50:20.193 --> 00:50:21.094
a buyer's remorse.
00:50:21.213 --> 00:50:21.934
Ten years later.
00:50:22.625 --> 00:50:23.204
Yup.
00:50:23.364 --> 00:50:25.726
And it's so funny to like paying for
00:50:25.786 --> 00:50:28.367
this and I've got to prove that I'm
00:50:28.447 --> 00:50:28.666
good.
00:50:28.907 --> 00:50:30.487
Who are you to, I'm like, guys,
00:50:31.108 --> 00:50:32.489
no one, nothing changed this.
00:50:33.088 --> 00:50:35.250
If there's anything in like most education
00:50:35.289 --> 00:50:35.949
is like, trust me,
00:50:36.010 --> 00:50:37.471
it doesn't change quickly.
00:50:37.771 --> 00:50:39.251
This was the same a decade ago when
00:50:39.271 --> 00:50:42.532
you bought in, you changed or,
00:50:42.733 --> 00:50:43.952
or I should say some things that you
00:50:44.012 --> 00:50:46.153
wanted to change, didn't change.
00:50:46.293 --> 00:50:47.195
And you're mad about it.
00:50:47.215 --> 00:50:47.855
And I get it.
00:50:47.875 --> 00:50:50.096
But at the same token, uh,
00:50:50.115 --> 00:50:50.715
read the fine print.
00:50:53.237 --> 00:50:53.478
Yeah.
00:50:54.239 --> 00:50:54.460
All right.
00:50:54.500 --> 00:50:55.443
Let's do parting shots.
00:50:58.755 --> 00:51:00.436
Oh man, I'll start.
00:51:00.476 --> 00:51:03.838
So the challenge of productizing your own
00:51:03.878 --> 00:51:06.438
service is no different than any other
00:51:06.579 --> 00:51:07.018
endeavor,
00:51:07.199 --> 00:51:09.221
no different than starting a course,
00:51:09.240 --> 00:51:10.221
starting a practice,
00:51:10.460 --> 00:51:12.722
starting any other type of gig.
00:51:13.503 --> 00:51:14.923
I hope more therapists do it.
00:51:15.063 --> 00:51:17.385
I hope that folks will follow what Tony
00:51:17.405 --> 00:51:20.286
has done and expand on that and create
00:51:20.306 --> 00:51:20.967
the next McKenzie,
00:51:20.987 --> 00:51:22.987
create the next Total Motion Release.
00:51:24.338 --> 00:51:25.518
get out of your own head get in
00:51:25.559 --> 00:51:27.400
front of people and i agree with tony's
00:51:27.420 --> 00:51:28.940
kind of overall theme which is like you
00:51:28.981 --> 00:51:30.001
got to get it out there you can
00:51:30.041 --> 00:51:31.382
help more therapists you can help more
00:51:31.422 --> 00:51:34.724
people more patients um but the crux is
00:51:35.085 --> 00:51:36.925
would they want it and you're not going
00:51:36.945 --> 00:51:39.288
to know if they want it until you
00:51:39.467 --> 00:51:41.608
offer something and you say it's this much
00:51:41.768 --> 00:51:44.231
money and let's do that exchange and then
00:51:44.351 --> 00:51:45.811
you may or may not have a business
00:51:47.501 --> 00:51:49.181
Will Boyd is here.
00:51:49.242 --> 00:51:50.023
Thank you, Will.
00:51:50.163 --> 00:51:51.563
He shared a video,
00:51:51.623 --> 00:51:53.605
a Hormozy video with us that I want
00:51:53.625 --> 00:51:54.664
to talk about next week.
00:51:54.684 --> 00:51:56.907
Yes, yes, yes.
00:51:57.266 --> 00:51:58.788
They started concierge.
00:51:58.827 --> 00:52:00.048
They have brick and mortar.
00:52:00.088 --> 00:52:01.608
They've raised their prices multiple
00:52:01.648 --> 00:52:01.989
times.
00:52:02.030 --> 00:52:03.369
They're still not earning a profit.
00:52:03.771 --> 00:52:04.070
Wow.
00:52:04.190 --> 00:52:06.411
And so I tell you,
00:52:06.572 --> 00:52:08.893
as much as I hear all the complaints
00:52:08.934 --> 00:52:11.175
about affordability and nobody makes money
00:52:11.215 --> 00:52:13.335
and how do we buy a house,
00:52:13.456 --> 00:52:15.478
every time I watch the Hormozy videos,
00:52:16.097 --> 00:52:18.659
videos and webinars and stuff like there
00:52:18.740 --> 00:52:21.503
are so many people in the seven figure
00:52:21.543 --> 00:52:25.706
range with just random businesses um the
00:52:25.806 --> 00:52:29.650
money is all over the place it's just
00:52:29.811 --> 00:52:32.353
understanding a couple simple principles
00:52:32.592 --> 00:52:35.815
of you know exchanging value that's it
00:52:35.836 --> 00:52:36.117
jimmy
00:52:37.673 --> 00:52:39.594
I would say there's probably more ways to
00:52:39.675 --> 00:52:41.635
make a living the way you want to
00:52:41.715 --> 00:52:44.777
do than there are to make a living
00:52:45.237 --> 00:52:46.577
the normal, the easy way.
00:52:47.777 --> 00:52:49.699
The opposite of what Chris Corner,
00:52:50.039 --> 00:52:50.898
if you guys look him up,
00:52:50.958 --> 00:52:54.059
he would call them boring businesses.
00:52:54.239 --> 00:52:55.501
There's ways to do this.
00:52:57.423 --> 00:52:58.905
mistake i think we make is we try
00:52:58.945 --> 00:53:00.204
to say well how would i scale this
00:53:00.224 --> 00:53:02.326
to fifty states and four thousand people
00:53:02.445 --> 00:53:04.507
on day one first of all see if
00:53:04.547 --> 00:53:06.628
you want to do it right pick your
00:53:06.668 --> 00:53:08.068
hard is what i mean i feel like
00:53:08.108 --> 00:53:11.349
if we ranked all of our parting shots
00:53:11.429 --> 00:53:13.030
i think i have like three that i
00:53:13.070 --> 00:53:14.331
just cycled through but i say them in
00:53:14.351 --> 00:53:16.311
different ways choose your own hard make
00:53:16.331 --> 00:53:17.572
sure you understand what business you're
00:53:17.652 --> 00:53:19.572
in and ask yourself that but like
00:53:20.333 --> 00:53:22.554
There really is more opportunity than
00:53:22.574 --> 00:53:25.034
there is disopportunity, in my opinion.
00:53:25.333 --> 00:53:27.175
And nothing says you can't do both.
00:53:27.255 --> 00:53:28.394
I give this talk all the time where
00:53:28.434 --> 00:53:28.695
I say,
00:53:28.994 --> 00:53:30.275
go get a nine to five job,
00:53:30.594 --> 00:53:32.215
get someone to pay you for forty hours,
00:53:32.416 --> 00:53:33.135
turn your brain off,
00:53:33.175 --> 00:53:34.135
do whatever you want there,
00:53:34.695 --> 00:53:36.097
and then do stuff on the side that
00:53:36.137 --> 00:53:36.916
satisfies an itch.
00:53:37.257 --> 00:53:38.237
I've always done that.
00:53:38.516 --> 00:53:40.117
As out of the box as Jimmy McKay
00:53:40.217 --> 00:53:41.018
is, I'm not.
00:53:41.097 --> 00:53:42.318
I'm using air quotes there on a podcast.
00:53:42.958 --> 00:53:43.938
I've always had like,
00:53:44.097 --> 00:53:45.579
I'll take the nine to five and then
00:53:45.958 --> 00:53:46.918
five o'clock on Friday,
00:53:46.938 --> 00:53:48.579
I'll fly somewhere and do a weird thing.
00:53:48.940 --> 00:53:50.059
That makes me feel good.
00:53:50.119 --> 00:53:52.400
I feel safe, but I scratch the itch.
00:53:52.960 --> 00:53:53.780
You can do that too.
00:53:53.800 --> 00:53:55.561
It doesn't need to just be any of
00:53:55.581 --> 00:53:57.161
the things that we mentioned today.
00:53:57.922 --> 00:53:58.541
It's your version.
00:53:58.561 --> 00:53:58.882
All right,
00:53:59.081 --> 00:54:01.222
let's make sure we talk about Will's video
00:54:01.342 --> 00:54:01.882
next week.
00:54:02.443 --> 00:54:03.402
Enjoy your weekend.
00:54:03.422 --> 00:54:05.043
We're back on Tuesday.
00:54:07.967 --> 00:54:08.148
That's it.
00:54:08.168 --> 00:54:08.407
We're out.
00:54:08.427 --> 00:54:09.949
Boys, what the hell are you doing?
00:54:09.989 --> 00:54:12.809
Follow Tony Meritato on YouTube at Total
00:54:12.849 --> 00:54:13.889
Therapy Solution.
00:54:13.949 --> 00:54:14.929
Find Dave Kittle at
00:54:14.949 --> 00:54:18.150
conciergepainrelief.com and on YouTube at
00:54:18.170 --> 00:54:19.349
The Dave Kittle Show.
00:54:19.670 --> 00:54:22.811
And follow Jimmy McKay at PT Podcasts on
00:54:22.831 --> 00:54:23.971
YouTube, the socials,
00:54:24.070 --> 00:54:25.871
and wherever you binge podcasts you
00:54:25.891 --> 00:54:27.532
pretend are for CEUs.
00:54:27.851 --> 00:54:29.271
And hey, just a reminder,
00:54:29.771 --> 00:54:31.032
none of this was for advice.
00:54:31.072 --> 00:54:32.411
This was for entertainment only.
00:54:32.431 --> 00:54:34.253
Our lawyers say that counts.
00:54:34.333 --> 00:54:35.213
Thanks, Keith.