Burnout in physical therapy isn’t about weak clinicians. It’s about weak systems.
In this episode recorded live at APTA CSM, Dr. Lisa Flexner breaks down why burnout is an individual response to system-level failures — and why measuring productivity alone is leading clinics in the wrong direction.
If you're a clinic owner or rehab leader trying to improve margins, retain staff, and stop the constant churn, this conversation reframes the problem in a way you can actually control.
Because better systems — not tougher people — are the leverage point.
⏱ Chapters
00:00 – Intro From CSM
02:00 – Burnout Is A System Issue
04:00 – The Real Cost Of Turnover
06:00 – Healthcare Has A Belonging Problem
08:00 – Productivity Is The Wrong KPI
10:00 – The Pizza Party Problem
12:00 – Flexner Report 2.0
