We talk about why most physical therapy clinics fail to grow by hiring the same type of people, and instead break down the five essential roles you need to build a successful clinic: the closer (trusted therapist), the fixer (expert problem-solver), the inside man (referral connector), the hacker (content creator), and the engineer (systems builder). We explore how treating your clinic like a heist crew with diverse skill sets leads to better growth, visibility, operations, and patient experience.