Feb. 5, 2026
The Most Powerful PT TED-Style Talks You’ll Hear This Year (CSM 2026 Preview)
Hear from the storytellers behind LAMP’s TED-style leadership session at CSM 2026. These PTs aren’t just talking about leadership—they’re living it through deeply personal stories of rediscovery, burnout recovery, and professional pivots.
????️ Hear from:
- Jennifer Green-Wilson on how passion fuels transformation
- Sean Bagbey on mental health and leadership
- John Corcoran on finding influence outside the traditional path
- Kristin Walls on self-leadership and reclaiming your identity
- Lori Pearlmutter and Susan Lukens on sustainability, connection, and growth
???? TED-Style Session Info: Thursday, Feb 12 · 2:00–3:30 PM at APTA CSM 2026
???? Why Listen: Whether you’re a new grad, student, or seasoned PT, these stories will remind you why you started and help you lead from within.
Transcript
WEBVTT
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You're listening to the P.T.
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Pinecast,
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where smart people in healthcare come to
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make noise.
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Here's your host, Jimmy McKay.
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Voice over guy.
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Hi, I'm Jimmy McKay.
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Episode today is powered by our new
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friends at Sarah Health.
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I'd say new friends,
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but we've known these guys for a couple
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of years.
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Sarah Health remote care platform is
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turning patient engagement into real
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clinic revenue.
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I'm not going to quote him,
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but he was telling me about a clinic
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who added eight grand a month to their
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bottom line.
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They're able to pay people better,
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able to buy better stuff.
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Give better care, money, it works,
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always fits too.
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Sarah helps PT clinics streamline
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communication with patients without extra
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time and without an extra app.
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They do it via a HIPAA safe text
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platform.
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I know, technology, it's wild.
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They make it easy to meet RTM requirements
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and get reimbursed by Medicare,
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commercial insurers,
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all the people that we love.
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It's simple to set up,
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easy to integrate with your EMR and
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patients,
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actually use it.
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Who knew?
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And look, here's their logo.
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There it is, Sarah Health.
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Find them online at sarahhealth.io.
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That is sarahhealth.io.
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Here's the question.
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You know those stories that sort of stick
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with you?
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The ones that shift your perspective or
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make you ask like good questions like,
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could I do that too?
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Now imagine hearing six of them.
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in one spot.
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Oh, you know where I'm going with this.
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At CSM this year in Anaheim,
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a group of PTs will take the stage
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to share moments that redefined how they
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led in the clinic, in systems, in lives.
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Keep looking, but you might, well,
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you're probably not gonna see these
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stories in a textbook.
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They're real world moments of failure,
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growth,
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and impact from people who walked the walk
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and live to tell about it.
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We're here today to give you a little
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bit of preview.
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This is the movie trailer before the big
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show.
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It's a backstage pass into the LAMP
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leadership talks coming up this year at
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APTA's combined sections meeting and the
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humans,
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the inspiring humans behind those stories.
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Let's bring in our
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first guest susan lukens susan welcome to
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the studio thanks for letting us be here
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jimmy this is great no pressure i just
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gave you the world's biggest boldest intro
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okay and what's what's what's your role
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here in this uh in this situation i
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mean you guys are essentially
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you know,
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mimicking these big stories in terms of
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like TED Talks, right?
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Ideas that spread.
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That's TED's line.
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TED's lawyers are on the line.
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I can't use that.
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TED Style Talks.
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TED Style Talks is how we say it.
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So how do you define a TED Style
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Talk?
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Why take this route?
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I know why I love them.
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Why you?
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Well, you know,
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I fell in love with them before I
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was ever part of the LAMP leadership
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committee.
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Because the first one I went to was
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at CSM in New Orleans.
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And these people got up there and they
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spoke from the heart.
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They talked about, like you said,
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the mistakes they made as leaders and what
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they learned from it and how they grew.
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And it was organic and real.
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And I thought, wow,
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I want to be a part of this
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group.
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These are my people.
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And I ended up joining the committee.
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And I'm the current chair of the LAMP
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Leadership Committee.
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I teach the curriculum.
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And for the last three years,
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I've actually gotten up there,
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butterflies in the stomach,
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full convention hall,
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and talked about some of the things I've
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learned as a leader.
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And like you said,
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these aren't the things you're going to
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learn in a course.
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There are things like making choices of
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how to figure out your work-life balance,
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how to be a lifelong learner,
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how to make sure that you have the
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capacity
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to support others and yourself as you go
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through this journey.
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The exciting thing this year is this we've
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had ten years.
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This is the tenth year of these TED
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style talks.
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And I can tell you every year we
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have a huge convention room and it's full
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and we usually go to an overflow room
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where they put us up on a screen.
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These are stories that people want to
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hear.
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We always have a long line of people
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to end asking questions,
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wanting to know more.
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It's just it's real life as we all
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live it.
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So is the hardest part picking which
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stories because you can't put a hundred
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stories on there is one of the hardest
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parts of that committee saying you're
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getting the nod this year.
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We're going to leave off to, you know,
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we're going to leave off some great.
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Yeah, it's tough picking it.
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And yeah.
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The exciting thing is we're in LAMP
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leadership,
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we're kicking off a new board
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certification and part of earning the
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certification is you have to put together
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one of these talks and we're naming them
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torch talks, you know, we're LAMP, get it?
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And so we're going to have a whole
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repository of these talks and we're going
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to be able to have more choice of
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who to put up there.
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We've had excellent people for ten years,
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but it's going to get a little harder
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now.
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And you've been recording all or most of
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these, right?
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They've been recorded at CSM on demand,
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but we have not been recording beyond
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that.
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We're going to start doing that through
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the recordings of the Torch Talks.
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These kids today,
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they don't know what a box set is,
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but I got to be honest,
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if you start recording,
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you could have a LAMP box set.
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I don't want to skip past this.
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My show touches a bunch of random people.
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I have no idea how you find me.
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Real quick,
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I don't want to make it a plug
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for LAMP, but plug LAMP.
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People might have heard of it or maybe
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never.
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What is LAMP?
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It's funny that we still call it CSM,
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Combined Section Meetings,
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because we are now all academies.
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And the Academy of Leadership and
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Innovation is our academy.
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You can be in academies that are all
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clinically driven.
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This is the academy for everything else.
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The Academy of Leadership and Innovation
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is where you go if you want to
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be part of the leadership committee or the
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management.
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LAMP is leadership and management
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together.
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It doesn't matter whether you have the
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title, the actual,
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we call it the big L title of
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director, manager, whatever,
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or if you are what we call the
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little L leader.
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Anyone in physical therapy, PTA, PT,
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you are a leader.
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You're asking patients to do some funny
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things.
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You're asking their families to do some
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funny things.
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You really are a leader.
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So we have curriculum for you.
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And then the other parts of the Academy
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of Leadership and Innovation are things
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like global health, PT Proud,
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the Technopalooza group is in there.
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So it's really all of those areas that
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aren't directly a specific clinical
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practice.
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So yeah,
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please go to our website and look at
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everything that's there.
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It's really a robust group of individuals
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that are very passionate about what we do.
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I got called,
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I got yelled at by someone.
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I won't say who, because I was like,
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it sounds like, and it's bad marketing,
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but it solves the answer, which is,
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it sounds like the junk drawer for PT.
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But the funny part about the junk drawer
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is that's where all the good stuff is.
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You can't, you need, you know,
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you've got the right tool.
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It's in that drawer.
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yeah junk drawer is not a great marketing
00:07:31.060 --> 00:07:32.322
term as a marketing guy would tell you
00:07:32.341 --> 00:07:34.262
don't use that but that's the vibe we'll
00:07:34.283 --> 00:07:35.624
figure out what it is all right so
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now we understand which academy uh this is
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gonna fall under for people who don't know
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uh i explain it it's one big circus
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with eighteen circuses underneath it
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you're one of the eighteen circuses who
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gets to play in this and i'm the
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ringleader
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You're the ringleader of that.
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You're the PT Barnum of the land.
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I like it.
00:07:53.596 --> 00:07:55.416
Circus in the circus of CSM,
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right down the street from Disney World,
00:07:58.119 --> 00:07:59.800
which is another circus with circuses in
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it.
00:08:00.081 --> 00:08:01.461
It's just all circuses all the way down.
00:08:01.482 --> 00:08:01.982
I love it.
00:08:02.002 --> 00:08:03.382
So I'm going to put you back in
00:08:03.423 --> 00:08:04.004
the green room.
00:08:04.064 --> 00:08:04.423
Thank you.
00:08:04.444 --> 00:08:06.084
We're going to bring you back at the
00:08:06.185 --> 00:08:06.425
end.
00:08:06.786 --> 00:08:08.127
But now it's time to,
00:08:08.547 --> 00:08:09.408
we're going to tease.
00:08:09.608 --> 00:08:11.069
We're going to give the movie trailer
00:08:11.108 --> 00:08:12.649
version of this.
00:08:12.670 --> 00:08:13.930
So Susan, we'll bring you right back.
00:08:13.951 --> 00:08:14.911
And let's bring in Lori.
00:08:14.971 --> 00:08:16.333
Lori, welcome to the podcast here.
00:08:17.540 --> 00:08:18.300
How are you doing?
00:08:18.341 --> 00:08:19.622
Thank you for having us.
00:08:19.983 --> 00:08:21.644
Let's get the nuts and bolts here.
00:08:21.685 --> 00:08:23.086
What's your superhero backstory?
00:08:23.125 --> 00:08:25.548
Just give me where in the profession you
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practice.
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Give us the back of the baseball card,
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the demographic.
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i need to be wearing my cape for
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that but my superhero backstory is that
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i'm not at all a superhero i started
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mpt many years ago i'm not going to
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divulge that but i actually was more
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interested in leadership i always saw
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patients but i was much more interested in
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building a team and leadership
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That's actually how I got involved with it
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was used to be HPA health policy and
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administration.
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And, you know,
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I belonged at the time to acute care
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and orthopedics and I was working in both
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things,
00:09:01.254 --> 00:09:03.216
but they didn't answer my questions.
00:09:03.616 --> 00:09:05.839
So this section at the time was,
00:09:06.539 --> 00:09:08.361
was more, you know,
00:09:08.402 --> 00:09:11.424
it gave me more than the other sections,
00:09:11.465 --> 00:09:13.807
the other that became academies that
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talked about the body or the facility you
00:09:16.650 --> 00:09:18.552
worked or the age of your patients.
00:09:18.572 --> 00:09:18.832
You know,
00:09:18.893 --> 00:09:20.495
I wanted to know how to deal with
00:09:20.595 --> 00:09:22.697
issues that were day to day from a
00:09:22.798 --> 00:09:24.418
leadership standpoint, you know.
00:09:25.179 --> 00:09:27.480
performance improvement issues and
00:09:27.581 --> 00:09:29.422
employee engagement and all of that.
00:09:29.481 --> 00:09:31.442
And so that's how I found HPA and
00:09:31.482 --> 00:09:32.283
we've evolved.
00:09:32.783 --> 00:09:34.804
Then we became the catalyst, which is,
00:09:34.845 --> 00:09:36.625
by the way, one of my favorite words.
00:09:37.658 --> 00:09:39.679
I'm in a doctoral program right now,
00:09:39.740 --> 00:09:42.140
and they asked about my teaching metaphor,
00:09:42.181 --> 00:09:43.400
and I said catalyst.
00:09:43.441 --> 00:09:45.042
That was the first thing that came to
00:09:45.081 --> 00:09:45.481
my mind.
00:09:45.881 --> 00:09:46.942
So I really like that.
00:09:47.243 --> 00:09:49.123
So I love your analogy of junk drawer,
00:09:49.482 --> 00:09:51.504
but I spend most of my time telling
00:09:51.524 --> 00:09:53.044
my husband where things are,
00:09:53.144 --> 00:09:54.764
and one of the things I have to
00:09:54.804 --> 00:09:55.966
do is tell him where they are in
00:09:55.985 --> 00:09:56.586
the junk drawer.
00:09:57.066 --> 00:09:59.107
So I would prefer something like
00:09:59.707 --> 00:10:01.269
incubator,
00:10:01.369 --> 00:10:04.211
somewhere where we're incubating ideas and
00:10:04.251 --> 00:10:04.772
all of that.
00:10:04.812 --> 00:10:07.274
And we've done that in terms of many
00:10:07.313 --> 00:10:08.355
people come to us
00:10:09.522 --> 00:10:13.065
to grow themselves like PT Proud,
00:10:13.125 --> 00:10:17.168
like Beyond Clinical and all that.
00:10:17.187 --> 00:10:20.070
And then they go on to do amazing
00:10:20.129 --> 00:10:20.610
things.
00:10:21.431 --> 00:10:24.192
And then I actually got laid off and
00:10:24.293 --> 00:10:26.774
ended up going from place to place,
00:10:26.955 --> 00:10:27.955
all in leadership,
00:10:28.296 --> 00:10:30.517
totally outside the realm of PT.
00:10:30.918 --> 00:10:32.418
The last thing I did was I ran
00:10:32.458 --> 00:10:34.259
an accountable care organization.
00:10:35.304 --> 00:10:36.765
That was very interesting.
00:10:36.905 --> 00:10:38.967
And I don't know why more PTs aren't
00:10:39.008 --> 00:10:41.009
involved in running health care
00:10:41.049 --> 00:10:41.909
organizations.
00:10:43.110 --> 00:10:45.212
And I like the fact that you went
00:10:45.293 --> 00:10:47.875
outside to hopefully bring some of that
00:10:48.034 --> 00:10:51.017
information back inside.
00:10:51.057 --> 00:10:52.138
So that's a snapshot.
00:10:52.177 --> 00:10:53.899
We can't tell everybody's complete story.
00:10:54.976 --> 00:10:56.937
But that we understand sort of a little
00:10:56.957 --> 00:10:57.738
bit about who you are.
00:10:58.118 --> 00:10:59.278
Now, what are we getting to?
00:10:59.577 --> 00:11:01.158
What do you get to stand on stage?
00:11:01.198 --> 00:11:03.458
Give us sort of the movie trailer version
00:11:03.538 --> 00:11:03.958
or, you know,
00:11:04.220 --> 00:11:05.379
this is the time to tease.
00:11:05.460 --> 00:11:06.220
This is the teaser.
00:11:06.879 --> 00:11:08.441
Lori, what do you got for us?
00:11:08.480 --> 00:11:08.701
Well,
00:11:08.760 --> 00:11:11.501
I love listening to people's stories.
00:11:11.682 --> 00:11:12.601
And that's, I think,
00:11:12.621 --> 00:11:14.981
what I liked and why I continued having
00:11:15.022 --> 00:11:16.822
a little hand in patient care.
00:11:17.375 --> 00:11:19.975
is I love to hear people's stories.
00:11:20.436 --> 00:11:22.096
And one of the things I think is
00:11:22.317 --> 00:11:24.197
sometimes what I would hear is the
00:11:24.238 --> 00:11:26.339
subjective is what they tell you and the
00:11:26.399 --> 00:11:28.379
objective is what you find.
00:11:29.059 --> 00:11:30.760
I don't see it that way at all.
00:11:31.301 --> 00:11:34.302
I think that patients have very objective
00:11:34.361 --> 00:11:35.923
things to tell us about their lived
00:11:35.982 --> 00:11:36.984
experiences.
00:11:37.663 --> 00:11:39.764
And those things have changed my life.
00:11:40.544 --> 00:11:42.548
They've stuck with me, as you've said.
00:11:42.947 --> 00:11:45.029
So I'm sharing some stories,
00:11:45.870 --> 00:11:48.254
starting with stories of people that I
00:11:48.313 --> 00:11:49.936
interviewed for my MPH,
00:11:51.116 --> 00:11:53.480
particularly a Navajo woman and her
00:11:53.519 --> 00:11:55.361
feelings about her diabetes,
00:11:55.782 --> 00:11:57.583
and then the people I interviewed for my
00:11:57.624 --> 00:11:59.206
qualitative experience.
00:12:00.005 --> 00:12:01.486
interviewing that I did,
00:12:01.626 --> 00:12:04.908
and then just also relating it to how
00:12:04.947 --> 00:12:06.908
we tell stories as leaders.
00:12:08.049 --> 00:12:10.610
There's a lot of leadership conferences
00:12:10.691 --> 00:12:13.971
and trainings where we present leaders as
00:12:13.991 --> 00:12:16.893
that superhero when we know they're not
00:12:16.952 --> 00:12:19.934
superheroes at all and we want to know
00:12:20.774 --> 00:12:21.654
more about them.
00:12:21.715 --> 00:12:23.296
And what are we doing as leaders?
00:12:23.316 --> 00:12:25.437
What kind of story are we sharing?
00:12:26.342 --> 00:12:28.624
And I guess what I like about all
00:12:28.663 --> 00:12:33.184
of that is, you know, we're scientists,
00:12:33.205 --> 00:12:34.885
so we're very based on the facts.
00:12:35.546 --> 00:12:38.307
But facts and truth are oftentimes
00:12:38.407 --> 00:12:43.008
repurposed for the benefit of the people
00:12:43.048 --> 00:12:44.008
who hold the power.
00:12:44.087 --> 00:12:46.729
And so I like the stories of people
00:12:46.769 --> 00:12:48.528
that we have maybe not heard in the
00:12:48.568 --> 00:12:50.250
history books and things like that.
00:12:50.836 --> 00:12:52.535
and what we maybe haven't heard from
00:12:52.576 --> 00:12:54.576
leaders, kind of their backstories.
00:12:55.076 --> 00:12:56.836
So it's a very brief, you know,
00:12:56.856 --> 00:12:57.278
it's brief.
00:12:57.317 --> 00:12:58.798
I'm going to try not to talk too
00:12:58.857 --> 00:12:59.217
long,
00:12:59.758 --> 00:13:01.278
but those are the things that I want
00:13:01.318 --> 00:13:03.778
to share my experiences and how they
00:13:03.818 --> 00:13:05.019
changed my life.
00:13:06.259 --> 00:13:06.700
Perfect.
00:13:06.980 --> 00:13:07.340
Excellent.
00:13:07.679 --> 00:13:09.640
Who's the right person to be in the
00:13:09.681 --> 00:13:10.760
room for your talk?
00:13:10.780 --> 00:13:11.921
I'm going to ask this to all six
00:13:11.941 --> 00:13:13.160
guests that I talked to today.
00:13:13.201 --> 00:13:13.922
Who's the right, who were,
00:13:14.162 --> 00:13:15.741
who were you hoping was in the audience?
00:13:16.903 --> 00:13:19.988
That actually not just people who are the
00:13:20.008 --> 00:13:21.048
big L leaders,
00:13:21.129 --> 00:13:24.914
but the I actually think anybody because I
00:13:24.955 --> 00:13:27.879
think the way we interact with patients,
00:13:27.938 --> 00:13:29.782
if you're a therapist who has a small
00:13:29.822 --> 00:13:32.326
practice or you're on staff in some place.
00:13:32.586 --> 00:13:34.447
healthcare organization,
00:13:35.386 --> 00:13:38.048
I think that you have the opportunity to
00:13:38.187 --> 00:13:41.210
really listen to lived experiences and
00:13:41.909 --> 00:13:43.770
guide your practice that way.
00:13:43.890 --> 00:13:45.831
So I wouldn't say there's anyone,
00:13:45.912 --> 00:13:47.552
I hope there's no one that this wouldn't
00:13:47.572 --> 00:13:48.712
be useful for.
00:13:50.293 --> 00:13:53.195
But I do think it may be interesting
00:13:53.235 --> 00:13:54.075
to leaders,
00:13:54.115 --> 00:13:55.995
people who have been out for a while,
00:13:56.056 --> 00:13:57.777
who maybe have listened to a
00:14:01.419 --> 00:14:03.389
Hopefully there will be leaders in the
00:14:03.429 --> 00:14:04.215
room for that.
00:14:05.256 --> 00:14:07.057
Um, but I think anyone,
00:14:07.217 --> 00:14:09.859
I really think anyone would be interested.
00:14:09.938 --> 00:14:11.340
I would hope they'd be interested.
00:14:11.919 --> 00:14:13.240
The last thing I'm going to say is
00:14:13.360 --> 00:14:14.400
we have,
00:14:14.581 --> 00:14:16.822
we spend a lot of time with patients.
00:14:16.842 --> 00:14:17.023
I mean,
00:14:17.182 --> 00:14:18.903
we all know what it's like to be
00:14:19.524 --> 00:14:22.544
a primary care physician and you just get
00:14:22.585 --> 00:14:23.625
like five seconds.
00:14:24.086 --> 00:14:26.067
We still spend a lot of time with
00:14:26.106 --> 00:14:26.527
people.
00:14:26.986 --> 00:14:30.369
And so we really have a moment to
00:14:30.548 --> 00:14:33.190
hear what's really going on in their lives
00:14:33.230 --> 00:14:34.311
and it can affect.
00:14:34.946 --> 00:14:35.666
how we,
00:14:35.765 --> 00:14:37.927
it affected me when I heard the stories,
00:14:37.986 --> 00:14:40.126
how I decided to guide my practice.
00:14:41.207 --> 00:14:41.508
Perfect.
00:14:41.528 --> 00:14:41.727
All right.
00:14:41.748 --> 00:14:42.528
I'm going to put you back in the
00:14:42.567 --> 00:14:43.567
green room and I'm going to bring in
00:14:43.628 --> 00:14:45.969
our next guest, the next, uh, Ted style,
00:14:46.688 --> 00:14:48.269
uh, speaker, Jennifer Green Wilson,
00:14:48.288 --> 00:14:49.730
Jennifer, uh, welcome.
00:14:49.750 --> 00:14:50.370
Congrats.
00:14:50.450 --> 00:14:51.169
Can't wait.
00:14:51.190 --> 00:14:52.910
Uh, just for context for everybody,
00:14:53.311 --> 00:14:54.910
what's your superhero backstory sort of
00:14:54.951 --> 00:14:55.750
paint a picture for us.
00:14:56.250 --> 00:14:56.812
Okay.
00:14:56.912 --> 00:14:59.652
So I actually am a Canadian trained
00:14:59.672 --> 00:15:00.653
physiotherapist,
00:15:00.692 --> 00:15:01.852
but I've practiced my
00:15:02.457 --> 00:15:04.337
whole professional life in the United
00:15:04.378 --> 00:15:04.859
States.
00:15:04.879 --> 00:15:07.619
And, uh, my, uh,
00:15:08.019 --> 00:15:10.720
probably biggest thing I would say that
00:15:10.779 --> 00:15:13.600
I'm really proud of is I'm a
00:15:13.760 --> 00:15:17.241
transformational leader and I had the
00:15:17.361 --> 00:15:20.923
opportunity, the pleasure to actually, uh,
00:15:20.962 --> 00:15:23.202
develop our initial, uh,
00:15:23.383 --> 00:15:26.423
lamp leadership curriculum way back when.
00:15:27.304 --> 00:15:29.804
And so I'm just so thrilled to be
00:15:29.924 --> 00:15:32.686
back actively involved with this team of
00:15:33.025 --> 00:15:33.745
superheroes.
00:15:34.505 --> 00:15:36.106
So, uh,
00:15:36.126 --> 00:15:37.447
I don't want to skip past a term
00:15:37.486 --> 00:15:38.746
cause you brought something up that I've
00:15:38.787 --> 00:15:39.466
heard before,
00:15:39.586 --> 00:15:40.567
but I don't know if I'd be able
00:15:40.606 --> 00:15:41.287
to define it.
00:15:41.746 --> 00:15:42.467
I don't need, you know,
00:15:42.508 --> 00:15:43.488
the Webster's dictionary.
00:15:44.168 --> 00:15:46.408
How would you describe a transformational
00:15:46.467 --> 00:15:46.707
leader?
00:15:46.847 --> 00:15:47.989
What does that mean?
00:15:48.048 --> 00:15:50.149
Why was that different than a leader?
00:15:50.208 --> 00:15:53.349
So a transformational leader is someone
00:15:53.408 --> 00:15:56.470
who is absolutely passionate about
00:15:57.081 --> 00:16:01.225
change and innovation and how you can
00:16:01.264 --> 00:16:04.267
transform is it's all hands on deck.
00:16:04.966 --> 00:16:06.408
And so the leader,
00:16:06.467 --> 00:16:09.289
the person who's inspiring the masses
00:16:10.289 --> 00:16:13.412
facilitates the process in such a way that
00:16:13.852 --> 00:16:16.514
people who are also leading the followers
00:16:17.254 --> 00:16:18.775
are growing and developing,
00:16:19.096 --> 00:16:22.097
developing at the same time that the
00:16:22.158 --> 00:16:23.958
person who's facilitating and leading.
00:16:24.383 --> 00:16:26.903
So everybody is growing and everybody is
00:16:26.964 --> 00:16:29.044
changing and change happens.
00:16:29.125 --> 00:16:31.004
It's really exciting to see.
00:16:32.025 --> 00:16:34.546
They sound like a fun person to work
00:16:34.625 --> 00:16:36.547
with or for or around.
00:16:37.027 --> 00:16:37.767
That sounds like, I mean,
00:16:38.106 --> 00:16:38.967
I'm listening to this going,
00:16:39.447 --> 00:16:40.447
show me one of those.
00:16:41.288 --> 00:16:41.769
I'll work with you.
00:16:41.788 --> 00:16:43.668
Like that sounds like a thing to do.
00:16:44.309 --> 00:16:44.649
Yeah.
00:16:44.669 --> 00:16:45.129
So Jimmy,
00:16:45.149 --> 00:16:47.250
I'll tell you a small story that I
00:16:47.289 --> 00:16:48.510
had the chance to
00:16:49.421 --> 00:16:51.962
experience, transformational leadership.
00:16:52.062 --> 00:16:53.345
And I actually learned about
00:16:53.404 --> 00:16:55.846
transformational leadership from physical
00:16:55.886 --> 00:16:56.866
therapy students.
00:16:57.587 --> 00:17:01.191
And when I changed how I facilitated their
00:17:01.230 --> 00:17:02.251
learning experience,
00:17:02.672 --> 00:17:06.275
they became more fully engaged and most
00:17:06.315 --> 00:17:06.796
dreaded.
00:17:06.816 --> 00:17:08.616
So I taught the business of physical
00:17:08.636 --> 00:17:09.397
therapy class.
00:17:09.897 --> 00:17:13.340
So the most dreaded class became their
00:17:13.461 --> 00:17:15.383
most exciting class.
00:17:15.682 --> 00:17:16.384
How'd you do that?
00:17:16.993 --> 00:17:17.413
Well,
00:17:17.493 --> 00:17:20.476
that is another talk that we can have.
00:17:20.496 --> 00:17:22.657
I always even want more.
00:17:22.678 --> 00:17:24.838
We call that a front tease in radio.
00:17:25.439 --> 00:17:26.660
I'll give you a little kudos being
00:17:26.700 --> 00:17:27.740
involved with LAMP.
00:17:27.800 --> 00:17:29.981
I've been in this profession for ten years
00:17:30.001 --> 00:17:30.803
since I graduated,
00:17:30.843 --> 00:17:32.044
obviously three years before that.
00:17:32.644 --> 00:17:35.185
I don't think I've ever heard anybody not
00:17:35.266 --> 00:17:36.547
speak highly of LAMP.
00:17:37.207 --> 00:17:39.087
Every time it gets brought up in a
00:17:39.147 --> 00:17:42.049
happy hour or on a stage,
00:17:42.069 --> 00:17:43.371
people are always selling LAMP,
00:17:43.530 --> 00:17:46.513
and they're not even â
00:17:45.509 --> 00:17:46.609
not leader they're not selling it they're
00:17:46.650 --> 00:17:48.550
like i went through this you should do
00:17:48.570 --> 00:17:50.151
this like they're really just telling
00:17:50.171 --> 00:17:51.551
people to come along with them so kudos
00:17:51.571 --> 00:17:54.112
yeah and so i think it's really important
00:17:54.132 --> 00:17:57.173
to honor our past honor our present and
00:17:57.252 --> 00:18:00.074
honor our future because we've had so many
00:18:00.114 --> 00:18:03.414
people over so many years decades that
00:18:03.454 --> 00:18:05.474
have contributed to this space in this
00:18:05.494 --> 00:18:08.415
conversation and so i think you know we've
00:18:08.435 --> 00:18:10.297
been able to make some of these things
00:18:10.356 --> 00:18:11.277
come alive
00:18:11.965 --> 00:18:14.166
and really powerful because of the
00:18:14.186 --> 00:18:15.428
foundation that we've had.
00:18:15.488 --> 00:18:16.929
And so, you know, I just,
00:18:17.068 --> 00:18:19.029
I think we need to acknowledge everybody
00:18:19.130 --> 00:18:21.852
who's being part of this and now Academy.
00:18:21.951 --> 00:18:23.792
All right.
00:18:23.833 --> 00:18:25.253
So give us a little front tease.
00:18:25.334 --> 00:18:25.794
What are we taught?
00:18:25.814 --> 00:18:26.954
What do you get to talk about this
00:18:26.994 --> 00:18:28.756
year at CSM when we go to the
00:18:29.056 --> 00:18:29.556
left coast?
00:18:30.215 --> 00:18:32.518
So, um, I'm going to talk about,
00:18:32.657 --> 00:18:36.299
it's all about passion and,
00:18:36.584 --> 00:18:39.105
That's what leadership is to me at this
00:18:39.144 --> 00:18:39.444
point.
00:18:39.505 --> 00:18:42.046
And I also want to thank the team
00:18:42.185 --> 00:18:43.886
that this is going to be my first
00:18:44.086 --> 00:18:46.607
TED style talk that I've given,
00:18:46.728 --> 00:18:48.407
although I've been involved in LAMP
00:18:48.428 --> 00:18:50.348
leadership for almost two decades.
00:18:50.368 --> 00:18:51.469
So I'm really, really,
00:18:51.528 --> 00:18:54.029
really thrilled to be part of the team.
00:18:54.509 --> 00:18:56.171
And so I have a few things,
00:18:56.230 --> 00:18:58.031
maybe three things that I'd like to share.
00:18:58.192 --> 00:19:01.232
So we all have those tap on the
00:19:01.272 --> 00:19:04.453
shoulder moments when doors and windows
00:19:04.614 --> 00:19:04.894
open.
00:19:05.645 --> 00:19:07.626
And we don't know why they're there.
00:19:08.188 --> 00:19:09.848
And we don't know why we're really being
00:19:09.909 --> 00:19:10.950
tapped on the shoulder.
00:19:11.369 --> 00:19:13.211
But if we pay attention and listen to
00:19:13.250 --> 00:19:16.534
those and go through the doors or climb
00:19:16.554 --> 00:19:17.473
through the windows,
00:19:17.933 --> 00:19:20.375
our journeys and our paths can take us
00:19:20.997 --> 00:19:22.037
in ways,
00:19:22.136 --> 00:19:24.659
in directions that we never thought that
00:19:24.739 --> 00:19:25.940
we could or should.
00:19:26.740 --> 00:19:29.041
And so part of that experience,
00:19:29.102 --> 00:19:31.144
especially with discovering sort of this
00:19:31.243 --> 00:19:33.224
personal leadership, self-leadership,
00:19:33.803 --> 00:19:35.844
So it really, the messages,
00:19:36.164 --> 00:19:39.606
all of us in physical therapy can display
00:19:39.767 --> 00:19:43.028
our leadership and we can lead wherever we
00:19:43.088 --> 00:19:45.130
are at any moment in time.
00:19:45.190 --> 00:19:45.971
And we need that.
00:19:46.030 --> 00:19:48.571
There's such a call for that in healthcare
00:19:48.592 --> 00:19:49.252
at this point.
00:19:49.732 --> 00:19:52.214
And what I discovered was having the
00:19:52.335 --> 00:19:55.616
opportunity to reframe leadership as
00:19:55.717 --> 00:19:57.938
personal leadership, self-leadership,
00:19:58.018 --> 00:19:59.799
meaning all of us can do that,
00:19:59.940 --> 00:20:00.460
be that.
00:20:01.680 --> 00:20:03.181
That's where I found my passion.
00:20:03.281 --> 00:20:06.023
And so I've spent, as I mentioned,
00:20:06.104 --> 00:20:08.404
almost two decades pounding the pavement,
00:20:08.806 --> 00:20:11.067
trying to really build the passion in
00:20:11.247 --> 00:20:15.009
others for this idea and this concept.
00:20:15.510 --> 00:20:17.652
And change requires leadership.
00:20:17.672 --> 00:20:19.173
So going back to transformational
00:20:19.192 --> 00:20:19.693
leadership,
00:20:20.554 --> 00:20:22.855
if we spark leadership at all levels,
00:20:23.276 --> 00:20:26.618
then we can be more influential in
00:20:26.659 --> 00:20:28.039
facilitating that change.
00:20:28.722 --> 00:20:29.742
And so passion,
00:20:29.923 --> 00:20:31.923
the last thing I will say is passion
00:20:32.443 --> 00:20:35.224
is an emotion and emotional intelligence
00:20:35.265 --> 00:20:37.005
is a big part of leadership.
00:20:37.444 --> 00:20:39.586
And so it was so great to be
00:20:39.746 --> 00:20:42.266
able to really hone in on our passion
00:20:42.726 --> 00:20:44.007
and our emotions.
00:20:44.386 --> 00:20:48.428
And that's the fuel that inspires us to
00:20:48.508 --> 00:20:49.347
lead that change.
00:20:50.711 --> 00:20:52.372
Drop the mic, walk off stage, right?
00:20:53.012 --> 00:20:54.794
I'll give you the last thing I'm asking
00:20:54.814 --> 00:20:55.173
each guest.
00:20:56.174 --> 00:20:57.496
Who are the types of people that you
00:20:57.536 --> 00:20:58.717
hope are in the audience?
00:20:58.836 --> 00:21:00.798
And it could be a demographic answer,
00:21:00.818 --> 00:21:01.419
a psychographic.
00:21:02.078 --> 00:21:03.220
Who are you hoping, right?
00:21:03.240 --> 00:21:04.280
Because a lot of these talks,
00:21:04.340 --> 00:21:06.242
I always say, get your flowers,
00:21:06.282 --> 00:21:07.063
get on stage.
00:21:08.064 --> 00:21:10.506
You'll stand there above your colleagues
00:21:10.546 --> 00:21:11.646
for your fifteen minutes of fame.
00:21:12.326 --> 00:21:14.288
I don't know anybody who does that without
00:21:14.328 --> 00:21:14.729
thinking,
00:21:15.148 --> 00:21:17.010
I hope someone steals these ideas or these
00:21:17.090 --> 00:21:18.291
motions and goes and does things.
00:21:18.551 --> 00:21:20.493
Who do you hope is in the audience
00:21:20.513 --> 00:21:21.375
while you're talking?
00:21:22.035 --> 00:21:24.696
Absolutely everyone,
00:21:24.897 --> 00:21:27.180
and that includes our students.
00:21:27.259 --> 00:21:30.662
I know we have thousands of students that
00:21:30.722 --> 00:21:31.884
come to CSM,
00:21:32.364 --> 00:21:34.685
and we absolutely want to make sure that
00:21:34.746 --> 00:21:38.648
students feel welcome and they're included
00:21:38.909 --> 00:21:40.671
because they're just beginning.
00:21:41.222 --> 00:21:42.462
their leadership journeys,
00:21:42.563 --> 00:21:45.605
and we absolutely need them in order to
00:21:45.664 --> 00:21:49.326
push our profession even further.
00:21:49.465 --> 00:21:49.865
Excellent.
00:21:49.925 --> 00:21:50.586
All right, Jennifer,
00:21:50.625 --> 00:21:51.527
go back to the green room.
00:21:51.547 --> 00:21:52.606
We'll talk to you in just a little
00:21:52.626 --> 00:21:52.807
bit.
00:21:52.826 --> 00:21:54.407
We bring on no stranger to the show
00:21:54.468 --> 00:21:54.788
back.
00:21:55.248 --> 00:21:55.667
I don't know,
00:21:55.708 --> 00:21:57.167
half a dozen times on the program.
00:21:57.588 --> 00:21:58.249
Sean Bagney.
00:21:58.269 --> 00:21:59.028
Sean, welcome back, man.
00:21:59.048 --> 00:22:00.430
Thank you.
00:22:00.529 --> 00:22:01.390
Are you talking to me yet?
00:22:02.050 --> 00:22:02.230
No,
00:22:02.651 --> 00:22:03.692
because you always have something good to
00:22:03.731 --> 00:22:03.912
say.
00:22:04.092 --> 00:22:05.912
But I'm going to ask you just reframe
00:22:05.932 --> 00:22:08.272
for the audience what you get to do
00:22:08.333 --> 00:22:09.732
in this pretty cool profession of ours,
00:22:09.792 --> 00:22:10.814
just like your superhero.
00:22:11.854 --> 00:22:13.594
Yeah, there is no superhero.
00:22:13.634 --> 00:22:15.055
But what I get to do is I
00:22:15.075 --> 00:22:17.336
get to help found a company called
00:22:17.375 --> 00:22:18.756
Rehabilitation Performance Institute.
00:22:19.215 --> 00:22:21.596
We have fifteen outpatient physical
00:22:21.616 --> 00:22:23.877
therapy clinics now in the Midwest,
00:22:23.978 --> 00:22:25.298
Indiana, Kentucky and Illinois.
00:22:26.518 --> 00:22:28.398
And we're founded on the fact that health
00:22:28.419 --> 00:22:31.500
care sucks and physical therapy can be the
00:22:31.539 --> 00:22:31.839
change.
00:22:32.693 --> 00:22:34.654
And so that's been my journey.
00:22:34.695 --> 00:22:36.896
And my journey has been don't accept
00:22:37.518 --> 00:22:39.699
status quo and don't accept what other
00:22:39.719 --> 00:22:42.020
people tell you and find your way.
00:22:42.040 --> 00:22:43.642
And that's what I want to talk about
00:22:43.801 --> 00:22:44.622
during my TED talk.
00:22:45.143 --> 00:22:45.663
Is that your talk?
00:22:45.682 --> 00:22:46.703
I mean, you've been physically, you know,
00:22:46.844 --> 00:22:48.204
healthcare sucks and we can fix it.
00:22:48.464 --> 00:22:49.905
Hopefully it's healthcare sucks and this
00:22:49.945 --> 00:22:51.086
is what we can do about it, right?
00:22:51.126 --> 00:22:51.788
What are we looking at?
00:22:51.807 --> 00:22:52.867
Yeah, well,
00:22:53.008 --> 00:22:54.308
it's actually more about the personal
00:22:54.568 --> 00:22:55.970
aspect of what my journey has been.
00:22:57.191 --> 00:23:01.153
Like how I've had to evolve from being
00:23:01.394 --> 00:23:01.413
a...
00:23:03.633 --> 00:23:05.895
someone that enjoyed just taking on every
00:23:05.996 --> 00:23:08.417
aspect of patient care and excited at that
00:23:08.878 --> 00:23:10.760
to really like how we make change on
00:23:11.461 --> 00:23:14.944
a grander stage by no longer doing that
00:23:15.065 --> 00:23:15.486
one-on-one,
00:23:15.546 --> 00:23:18.087
but multiplication and coaching and how
00:23:18.107 --> 00:23:20.109
much harder of a journey that is,
00:23:20.550 --> 00:23:23.213
but how much more rewarding it is when
00:23:23.554 --> 00:23:25.415
we're able to multiply our effect.
00:23:25.756 --> 00:23:26.096
Love that.
00:23:26.613 --> 00:23:27.772
Uh, who,
00:23:28.053 --> 00:23:30.173
since you went so quick through these two
00:23:30.213 --> 00:23:30.534
questions,
00:23:30.554 --> 00:23:31.375
I want to give you a little extra
00:23:31.434 --> 00:23:31.934
time, right?
00:23:32.755 --> 00:23:34.796
Who do you hope the audience and what
00:23:34.836 --> 00:23:35.955
do you hope they do?
00:23:36.296 --> 00:23:36.836
Like what would,
00:23:37.155 --> 00:23:38.136
let me ask you this different way.
00:23:38.317 --> 00:23:39.277
Who do you hope is in the audience
00:23:39.557 --> 00:23:42.038
and what would success look like to you
00:23:42.738 --> 00:23:43.538
a year, three,
00:23:43.637 --> 00:23:46.398
five from now hearing back from those
00:23:46.459 --> 00:23:49.160
people who are in the audience?
00:23:49.240 --> 00:23:49.559
Yeah.
00:23:49.660 --> 00:23:51.441
So who I want in the audience are
00:23:51.480 --> 00:23:54.041
PTAs and VTAs that are passionate about
00:23:54.182 --> 00:23:54.481
like
00:23:55.415 --> 00:23:57.096
making a change in what we do as
00:23:57.116 --> 00:23:57.617
a profession,
00:23:58.357 --> 00:24:00.700
but might not be comfortable in taking on
00:24:00.740 --> 00:24:01.980
that responsibility themselves.
00:24:03.761 --> 00:24:05.962
As we start doing that,
00:24:06.564 --> 00:24:08.384
that's how we become better.
00:24:08.885 --> 00:24:12.288
We have such a connection with our
00:24:12.307 --> 00:24:14.769
patients and our ability to make them
00:24:14.829 --> 00:24:15.190
better.
00:24:16.050 --> 00:24:18.132
And we do a really crappy job of
00:24:18.152 --> 00:24:20.913
taking the accolades for that.
00:24:22.674 --> 00:24:23.875
I want people to understand, like,
00:24:24.416 --> 00:24:26.077
We can change lives.
00:24:26.518 --> 00:24:29.359
We can be the musculoskeletal experts in
00:24:29.380 --> 00:24:31.060
the communities and we can take on that
00:24:31.101 --> 00:24:33.981
responsibility, but it's a responsibility.
00:24:34.383 --> 00:24:35.222
So we have to do that.
00:24:35.262 --> 00:24:36.443
And part of that is being true to
00:24:36.483 --> 00:24:37.084
ourselves and,
00:24:37.804 --> 00:24:39.565
and making sure that we are expanding
00:24:39.585 --> 00:24:39.846
that.
00:24:39.925 --> 00:24:42.467
And so the more PTs and PTAs that
00:24:42.487 --> 00:24:44.347
are willing to take on that risk of
00:24:44.407 --> 00:24:47.589
like being audacious in their career.
00:24:47.630 --> 00:24:48.630
And it doesn't mean you have to be
00:24:48.650 --> 00:24:48.951
an owner.
00:24:49.490 --> 00:24:51.031
It means you're willing to own your
00:24:51.071 --> 00:24:53.272
career, people that will take that on.
00:24:53.832 --> 00:24:55.452
Success for me is seeing more of those
00:24:55.913 --> 00:24:56.673
three to five years,
00:24:56.713 --> 00:24:58.775
people who are willing to fight insurance
00:24:58.835 --> 00:24:59.255
companies,
00:24:59.695 --> 00:25:02.116
people who are willing to not accept that
00:25:02.176 --> 00:25:04.259
I need to see seventy four patients in
00:25:04.318 --> 00:25:06.460
a day because, you know,
00:25:06.599 --> 00:25:07.800
we need to do two hundred percent
00:25:07.840 --> 00:25:08.381
productivity.
00:25:08.401 --> 00:25:09.821
Sure.
00:25:09.862 --> 00:25:12.844
But caring for what you do and doing
00:25:13.503 --> 00:25:14.484
what you're passionate about.
00:25:15.151 --> 00:25:16.612
were really close because you know this
00:25:16.711 --> 00:25:18.632
csm is going to be next to disneyland
00:25:18.912 --> 00:25:21.633
in california and you said with great
00:25:21.673 --> 00:25:23.374
responsibility and i was ready for like
00:25:23.574 --> 00:25:24.994
you drop a spider-man line right with
00:25:25.035 --> 00:25:26.055
great power comes with great
00:25:26.174 --> 00:25:28.195
responsibility and i was waiting for that
00:25:28.236 --> 00:25:30.656
to come up you know um that's a
00:25:30.696 --> 00:25:33.117
great great thing and i will drop this
00:25:33.178 --> 00:25:35.238
one little thing there will be a quote
00:25:36.118 --> 00:25:39.819
in mine from uh when i think the
00:25:39.839 --> 00:25:42.060
best writers all time lynn manuel
00:25:42.864 --> 00:25:43.243
Miranda.
00:25:43.463 --> 00:25:44.944
And so you'll just have to hear that.
00:25:44.964 --> 00:25:46.086
All right.
00:25:46.326 --> 00:25:47.846
All right.
00:25:47.886 --> 00:25:48.467
Back to the green room.
00:25:48.487 --> 00:25:49.807
We'll bring you back for your parting shot
00:25:49.827 --> 00:25:50.588
in just a little bit.
00:25:51.509 --> 00:25:51.990
John Corcoran.
00:25:52.029 --> 00:25:53.609
John, welcome to the podcast.
00:25:54.290 --> 00:25:55.432
Thanks, Jimmy.
00:25:55.471 --> 00:25:56.291
Let's set the stage.
00:25:56.791 --> 00:25:57.932
How do you describe if someone were to
00:25:57.972 --> 00:25:58.553
say, hey, you know,
00:25:58.973 --> 00:26:00.173
where where are you from?
00:26:00.253 --> 00:26:01.755
Not geographically necessarily,
00:26:01.795 --> 00:26:02.875
but from this profession.
00:26:03.256 --> 00:26:04.156
What's your what's your back of the
00:26:04.176 --> 00:26:05.076
baseball card look like?
00:26:05.478 --> 00:26:06.897
Yeah, I started.
00:26:06.917 --> 00:26:07.798
Excuse me.
00:26:07.858 --> 00:26:10.340
I started as a musician before I became
00:26:10.381 --> 00:26:10.681
a P.T.,
00:26:11.618 --> 00:26:14.821
you play i played drums mostly and i
00:26:15.301 --> 00:26:17.403
uh when i was on stage as drums
00:26:17.423 --> 00:26:19.625
but i wrote songs guitar and i still
00:26:19.665 --> 00:26:21.867
do it as a hobby heck yeah i
00:26:21.887 --> 00:26:23.328
just couldn't make it as a living but
00:26:23.568 --> 00:26:25.810
it was such a great um time in
00:26:25.830 --> 00:26:27.492
my life so i still do it as
00:26:27.512 --> 00:26:32.017
a hobby excellent my plan b uh pt
00:26:32.076 --> 00:26:33.718
and and you know it turned out to
00:26:33.758 --> 00:26:36.519
be an amazing plan b i'm now gone
00:26:36.539 --> 00:26:38.281
through every profession
00:26:39.729 --> 00:26:40.950
every job in PT,
00:26:40.970 --> 00:26:43.211
and now I'm the director of rehab at
00:26:43.352 --> 00:26:44.913
NYU Rusk Rehabilitation.
00:26:45.614 --> 00:26:47.234
So it's been a long journey from a
00:26:47.775 --> 00:26:50.916
homeless musician to now the director of a
00:26:50.936 --> 00:26:52.739
large academic program,
00:26:52.759 --> 00:26:56.821
which was really a fun journey.
00:26:56.842 --> 00:26:58.021
And I think in a lot of the
00:26:58.041 --> 00:26:59.804
TED Talks, I talked about that.
00:27:00.023 --> 00:27:01.944
I've done them literally ten years.
00:27:01.984 --> 00:27:03.125
I know it's a ten-year mark.
00:27:03.961 --> 00:27:05.082
And I've done it ten times,
00:27:05.122 --> 00:27:06.482
and one of the talks I gave was,
00:27:06.502 --> 00:27:07.303
you know,
00:27:07.343 --> 00:27:09.623
some of the things as a musician that
00:27:09.682 --> 00:27:10.864
I see in PT.
00:27:10.884 --> 00:27:11.344
You know,
00:27:11.364 --> 00:27:12.663
you wouldn't think there's a lot of
00:27:13.703 --> 00:27:14.403
overlap there,
00:27:14.423 --> 00:27:17.565
but definitely some things I learned from
00:27:18.164 --> 00:27:21.425
different careers that do carry over.
00:27:22.046 --> 00:27:22.425
Yeah.
00:27:22.486 --> 00:27:23.865
Oh, you're just down the Hudson from me,
00:27:24.086 --> 00:27:25.646
and I'm up near West Point.
00:27:26.811 --> 00:27:29.034
So what's a lesson, what's a,
00:27:29.554 --> 00:27:32.676
an approach because you are a musician,
00:27:32.737 --> 00:27:34.557
whether you're doing that for a living,
00:27:34.597 --> 00:27:35.959
you can't, you know,
00:27:35.979 --> 00:27:37.760
you can take the guy out of the
00:27:37.780 --> 00:27:39.001
club or off the stage,
00:27:39.041 --> 00:27:41.103
but you can't change that mentality.
00:27:41.804 --> 00:27:42.765
So what are,
00:27:42.785 --> 00:27:44.605
what is a lesson or a skillset or
00:27:44.705 --> 00:27:46.267
a lens that you look at the world,
00:27:46.307 --> 00:27:48.128
no matter where you are from that
00:27:48.148 --> 00:27:48.608
background?
00:27:48.628 --> 00:27:50.351
You know, I,
00:27:50.431 --> 00:27:51.711
a lot of it to me, you know,
00:27:51.731 --> 00:27:53.353
everyone talks about active listening.
00:27:54.118 --> 00:27:55.920
And I think one of the reasons I've
00:27:56.180 --> 00:27:59.461
been successful in leadership is literally
00:27:59.641 --> 00:28:01.821
learning and knowing before I got into the
00:28:01.842 --> 00:28:03.541
profession how to listen.
00:28:04.001 --> 00:28:06.042
Not just the music, but, you know,
00:28:06.083 --> 00:28:08.243
listen to different parts of instruments,
00:28:08.344 --> 00:28:09.804
different arrangements.
00:28:10.345 --> 00:28:11.865
And I think, you know,
00:28:11.884 --> 00:28:12.925
when you connect with a patient,
00:28:12.945 --> 00:28:14.185
they could tell if you're listening.
00:28:15.071 --> 00:28:16.333
when you connect with your colleagues they
00:28:16.353 --> 00:28:17.854
can tell if you're really listening or
00:28:17.874 --> 00:28:20.055
you're off somewhere else and having that
00:28:20.115 --> 00:28:22.636
focus to really i think too to get
00:28:22.856 --> 00:28:25.038
really professional and an expert in an
00:28:25.159 --> 00:28:26.579
instrument you really got to learn to
00:28:26.640 --> 00:28:28.520
focus and a lot of people have trouble
00:28:28.540 --> 00:28:30.622
with that i i don't that's one i
00:28:30.642 --> 00:28:32.463
mean i have other other challenges like we
00:28:32.503 --> 00:28:34.224
all do but i can focus i can
00:28:34.305 --> 00:28:37.586
listen and patients and staff and my own
00:28:37.626 --> 00:28:40.128
staff i really feel they appreciate that
00:28:40.768 --> 00:28:41.008
Yeah.
00:28:41.028 --> 00:28:43.249
Why are these soft skills so damn hard?
00:28:43.348 --> 00:28:44.269
It's because they're skills.
00:28:44.369 --> 00:28:46.371
And if you don't work on them,
00:28:47.310 --> 00:28:48.811
they atrophy or you don't develop them
00:28:48.872 --> 00:28:49.071
ever.
00:28:49.112 --> 00:28:52.413
And if you do, magically, they get better.
00:28:52.453 --> 00:28:56.615
And a lot of things get simpler,
00:28:56.635 --> 00:28:57.195
not easier,
00:28:57.276 --> 00:29:00.076
simpler if communication is a skill or
00:29:00.096 --> 00:29:00.837
it's not a barrier.
00:29:01.397 --> 00:29:01.998
Absolutely.
00:29:02.798 --> 00:29:03.259
Yeah.
00:29:03.318 --> 00:29:03.519
All right.
00:29:03.538 --> 00:29:04.920
So what are you talking about this year?
00:29:04.940 --> 00:29:06.861
You're no stranger to this style of talk.
00:29:06.921 --> 00:29:07.621
What's the preview?
00:29:08.217 --> 00:29:10.298
The preview is the title of the talk
00:29:10.358 --> 00:29:12.859
is Survival, Life, and Leadership,
00:29:12.901 --> 00:29:14.761
which is this dramatic title,
00:29:15.162 --> 00:29:16.583
but it's really three parts.
00:29:16.742 --> 00:29:17.683
So survival,
00:29:18.404 --> 00:29:20.786
I talk about when I was a brand
00:29:20.806 --> 00:29:21.487
new PT,
00:29:21.846 --> 00:29:23.268
I was working during September
00:29:24.449 --> 00:29:27.352
And that was a very catastrophic time in
00:29:27.412 --> 00:29:29.515
our country and working in a clinic where
00:29:29.535 --> 00:29:32.458
we saw some survivors, a few survivors.
00:29:33.519 --> 00:29:36.241
Then also survivorship in terms of
00:29:36.261 --> 00:29:37.222
Hurricane Sandy,
00:29:37.242 --> 00:29:40.425
which came to the same medical center,
00:29:40.465 --> 00:29:41.166
working through that.
00:29:41.186 --> 00:29:42.607
That's a different style of leadership,
00:29:42.667 --> 00:29:44.750
working during catastrophic times.
00:29:46.086 --> 00:29:47.948
The second part of the talk has to
00:29:47.988 --> 00:29:49.969
do with life lessons.
00:29:50.690 --> 00:29:53.111
And working in an academic medical center,
00:29:53.131 --> 00:29:55.093
I've been privileged to work with some
00:29:55.192 --> 00:29:57.574
really, really interesting patients.
00:29:57.614 --> 00:29:58.755
Like, for example,
00:30:00.777 --> 00:30:03.759
twice I had separated conjoined twins that
00:30:03.798 --> 00:30:04.398
I work with.
00:30:05.480 --> 00:30:06.220
And what I learned,
00:30:06.420 --> 00:30:09.162
they both survived the surgery.
00:30:09.403 --> 00:30:11.084
And what I learned from them and their
00:30:11.124 --> 00:30:11.443
journey
00:30:12.000 --> 00:30:13.260
I talk a little bit about that.
00:30:13.780 --> 00:30:16.083
And then the last part, leadership.
00:30:17.084 --> 00:30:19.346
I've had many great mentors over the
00:30:19.385 --> 00:30:19.746
years,
00:30:20.507 --> 00:30:22.127
and some of the lessons that they've
00:30:22.167 --> 00:30:25.590
provided me have really transformed me
00:30:26.131 --> 00:30:27.972
both at work but outside,
00:30:28.053 --> 00:30:29.153
also my personal life.
00:30:29.193 --> 00:30:31.715
So I bring in a few anecdotes from
00:30:32.636 --> 00:30:32.876
that.
00:30:33.632 --> 00:30:33.951
Perfect.
00:30:33.971 --> 00:30:34.251
All right.
00:30:34.332 --> 00:30:35.592
And you've heard me ask the other guests
00:30:35.652 --> 00:30:35.811
too,
00:30:36.432 --> 00:30:37.813
who do you hope is in the audience?
00:30:37.833 --> 00:30:38.173
But really,
00:30:38.192 --> 00:30:39.472
I think I got better at asking the
00:30:39.492 --> 00:30:41.253
question, the more I asked, which is like,
00:30:41.273 --> 00:30:42.013
you know, who do you hope is there,
00:30:42.034 --> 00:30:42.594
but also like,
00:30:42.614 --> 00:30:44.614
what do you hope you hear about a
00:30:44.854 --> 00:30:46.394
year, three, five years later?
00:30:46.974 --> 00:30:47.555
You know,
00:30:47.595 --> 00:30:49.414
I would love to have a lot of
00:30:49.515 --> 00:30:50.276
students in there.
00:30:50.316 --> 00:30:51.695
And we tend to do at CSM,
00:30:51.776 --> 00:30:54.737
you know, coming from a music background,
00:30:54.997 --> 00:30:55.957
I'm not really proud of this,
00:30:55.977 --> 00:30:57.396
but I almost, you know,
00:30:57.436 --> 00:30:59.377
college wasn't really something I was
00:30:59.657 --> 00:31:00.298
going to do.
00:31:00.357 --> 00:31:01.538
And I I'm glad I did.
00:31:02.625 --> 00:31:04.105
having students there and saying, listen,
00:31:04.125 --> 00:31:05.405
if I can do this, you can,
00:31:05.826 --> 00:31:05.986
you know,
00:31:06.006 --> 00:31:07.546
if you're interested in this and you want
00:31:07.566 --> 00:31:08.486
to get into leadership,
00:31:08.806 --> 00:31:10.166
here's a guy who is, you know,
00:31:10.567 --> 00:31:12.666
driving around the country in a van with
00:31:12.747 --> 00:31:15.048
a band, you know, and now, um,
00:31:15.587 --> 00:31:15.827
you know,
00:31:15.887 --> 00:31:17.388
if you really want to get the leadership,
00:31:17.689 --> 00:31:18.469
I'm not, you know,
00:31:18.528 --> 00:31:20.269
that normal trajectory of it,
00:31:20.308 --> 00:31:21.569
but you can do it.
00:31:21.769 --> 00:31:23.250
And I think I can help students.
00:31:23.762 --> 00:31:26.028
who do have an interest in leadership from
00:31:26.067 --> 00:31:28.374
maybe a non-traditional pathway into it.
00:31:28.835 --> 00:31:32.363
I'd love to see that and talk to
00:31:32.403 --> 00:31:33.105
people like that.
00:31:33.492 --> 00:31:35.473
There's a lot more people than you think
00:31:35.534 --> 00:31:36.535
coming to this profession
00:31:36.595 --> 00:31:37.454
non-traditionally.
00:31:37.494 --> 00:31:38.596
I know we all, I mean, look,
00:31:38.756 --> 00:31:40.156
John and I, we're wearing the ties, man.
00:31:40.176 --> 00:31:41.057
We look all straight laced,
00:31:41.077 --> 00:31:42.357
but this guy's over here banging on the
00:31:42.397 --> 00:31:44.279
drums like in a former life, right?
00:31:44.339 --> 00:31:46.161
I was pushing play and talking into a
00:31:46.221 --> 00:31:48.442
microphone and you can learn a lot from
00:31:48.501 --> 00:31:49.262
those things.
00:31:49.343 --> 00:31:51.223
This is the different things that you
00:31:51.243 --> 00:31:52.704
didn't know could be valuable.
00:31:52.805 --> 00:31:53.085
All right, John,
00:31:53.105 --> 00:31:53.964
I'm gonna put you back in the green
00:31:53.984 --> 00:31:54.086
room.
00:31:54.105 --> 00:31:55.526
We'll bring you back for your parting
00:31:55.546 --> 00:31:55.906
shot.
00:31:56.346 --> 00:31:57.528
No stranger to the show.
00:31:58.167 --> 00:31:59.868
Kristen Walls, there she is.
00:32:00.548 --> 00:32:02.269
Pivoting to the cell phone there, I see.
00:32:02.328 --> 00:32:03.549
Yeah, we had a little connection problem.
00:32:03.589 --> 00:32:04.990
Hi, Jimmy.
00:32:05.009 --> 00:32:06.250
I can't hear anything right now.
00:32:07.090 --> 00:32:07.931
Can't hear anything right now?
00:32:07.951 --> 00:32:08.510
All right.
00:32:08.550 --> 00:32:09.111
Well,
00:32:09.131 --> 00:32:11.412
Kristen comes to us because she's taught
00:32:11.471 --> 00:32:12.231
and led LAMP.
00:32:12.332 --> 00:32:13.492
I'll put you back in the green room,
00:32:13.532 --> 00:32:14.333
bring back Susan.
00:32:14.593 --> 00:32:16.452
Susan, this is called pivoting in LAMP.
00:32:16.472 --> 00:32:17.693
All right.
00:32:19.233 --> 00:32:20.335
What's Kristen's background?
00:32:20.355 --> 00:32:21.035
Do you know it?
00:32:21.055 --> 00:32:22.075
What do you know about Kristen's
00:32:22.095 --> 00:32:22.295
background?
00:32:22.315 --> 00:32:22.555
Oh, my gosh.
00:32:22.575 --> 00:32:25.236
Kristen is absolutely amazing.
00:32:25.722 --> 00:32:27.604
She is a physical therapist,
00:32:27.723 --> 00:32:29.825
worked with the OSU athletes.
00:32:30.305 --> 00:32:31.365
And I'm not going to say the word
00:32:31.505 --> 00:32:33.185
the in front of it, you know,
00:32:33.226 --> 00:32:36.567
because in the Big Ten around here,
00:32:36.606 --> 00:32:38.607
we say go Hoosiers and Boiler Up.
00:32:38.627 --> 00:32:38.708
Yeah.
00:32:38.728 --> 00:32:41.368
Congratulations, by the way.
00:32:41.828 --> 00:32:42.108
I know.
00:32:42.229 --> 00:32:42.509
Right.
00:32:42.548 --> 00:32:44.910
But I'm more of a Boilermaker.
00:32:45.230 --> 00:32:48.270
All right.
00:32:48.290 --> 00:32:49.191
So what do we want to talk about
00:32:49.211 --> 00:32:50.251
in terms of Kristen's talk?
00:32:50.551 --> 00:32:51.852
So Kristen, you know,
00:32:51.951 --> 00:32:53.313
I don't know what Kristen's talk is.
00:32:53.751 --> 00:32:57.473
I know Kristen has made several career
00:32:57.493 --> 00:32:59.555
moves from working with athletes to
00:32:59.595 --> 00:33:01.557
working in the clinic to running a clinic.
00:33:01.576 --> 00:33:06.398
She built an amazing performance center.
00:33:07.200 --> 00:33:09.421
She decided to pivot because she has two
00:33:09.461 --> 00:33:11.563
young, amazing, gorgeous girls.
00:33:12.182 --> 00:33:14.263
And so she pivoted to a whole different
00:33:14.384 --> 00:33:16.945
area of health care to be at home.
00:33:17.086 --> 00:33:19.446
And she does utilization review for
00:33:19.826 --> 00:33:20.708
insurance companies.
00:33:21.172 --> 00:33:23.333
which if someone's gonna review my chart
00:33:23.492 --> 00:33:24.613
and say how many visits I get,
00:33:24.873 --> 00:33:25.893
I want it to be Kristen.
00:33:27.153 --> 00:33:28.574
Oh, maybe she's coming back.
00:33:28.794 --> 00:33:29.834
Can you hear us now, Kristen?
00:33:29.854 --> 00:33:31.335
I can hear you.
00:33:32.474 --> 00:33:33.674
Could you hear everything I said?
00:33:33.714 --> 00:33:34.654
Was that pretty spot on?
00:33:34.674 --> 00:33:34.895
All right,
00:33:35.776 --> 00:33:36.875
I think we're a little bit delayed,
00:33:36.895 --> 00:33:38.957
but that's okay.
00:33:38.997 --> 00:33:39.336
Kristen,
00:33:39.356 --> 00:33:40.876
just give people the back of the baseball
00:33:40.916 --> 00:33:42.257
card, frame them up.
00:33:42.297 --> 00:33:43.117
Who do you get to be?
00:33:43.157 --> 00:33:46.999
Who are you in this profession?
00:33:47.098 --> 00:33:47.878
I can't hear you.
00:33:49.161 --> 00:33:50.942
right well story of my life me talking
00:33:50.961 --> 00:33:52.442
and people not listening or not being able
00:33:52.461 --> 00:33:53.482
to hear me that's just really what it
00:33:53.502 --> 00:33:55.002
looks like all right let's bring all the
00:33:55.042 --> 00:33:57.304
guests back on and we'll go to green
00:33:57.344 --> 00:33:59.045
room this is called the pivot in uh
00:33:59.125 --> 00:34:02.246
in radio uh so parting shot uh we
00:34:02.286 --> 00:34:03.866
say parting shots brought to you by u.s
00:34:03.906 --> 00:34:05.647
physical therapy our friends a national
00:34:05.688 --> 00:34:07.748
network of clinics focused on developing
00:34:07.788 --> 00:34:09.728
clinicians not burning them out leadership
00:34:09.768 --> 00:34:11.269
tracks mentorship career growth
00:34:11.750 --> 00:34:13.471
and the stability to build your future in
00:34:13.490 --> 00:34:13.972
PT.
00:34:14.472 --> 00:34:15.753
If you want a place that supports you
00:34:15.793 --> 00:34:17.875
and how you want to practice, that's USPH.
00:34:17.994 --> 00:34:19.456
Find them at USPH.com.
00:34:19.916 --> 00:34:21.137
That's USPH.com.
00:34:21.157 --> 00:34:22.458
See how we just slipped the live reading
00:34:22.617 --> 00:34:23.518
in there as we're pivoting?
00:34:23.958 --> 00:34:25.199
Kristen, if you can hear us,
00:34:25.639 --> 00:34:26.400
give us a thumbs up.
00:34:26.460 --> 00:34:28.141
If not, we'll pivot to everybody else.
00:34:29.623 --> 00:34:31.224
Lori, let's go to your parting shot.
00:34:31.264 --> 00:34:32.885
What's the last thing you'd want the
00:34:33.005 --> 00:34:36.007
audience to leave thinking about?
00:34:36.027 --> 00:34:36.367
I can't.
00:34:36.487 --> 00:34:36.568
Yay!
00:34:42.096 --> 00:34:42.416
You know,
00:34:42.496 --> 00:34:44.538
I use a few quotes and one is
00:34:44.619 --> 00:34:46.280
psychologist Vivian Brewer.
00:34:46.400 --> 00:34:48.501
And she said that when people talk,
00:34:48.942 --> 00:34:50.603
the world gets constructed.
00:34:50.643 --> 00:34:51.483
And that's what we do.
00:34:51.543 --> 00:34:52.925
We talk with our patients,
00:34:52.965 --> 00:34:54.246
we talk with our team,
00:34:54.646 --> 00:34:56.128
we talk with other leaders.
00:34:56.588 --> 00:34:57.949
And I want everybody,
00:34:58.269 --> 00:35:01.172
students and people who work in clinical
00:35:01.192 --> 00:35:03.153
practice and leaders at different
00:35:03.875 --> 00:35:04.594
positions,
00:35:05.235 --> 00:35:07.257
just to understand they have a huge
00:35:07.438 --> 00:35:08.318
opportunity
00:35:09.119 --> 00:35:11.942
to with others construct the world that
00:35:11.981 --> 00:35:13.483
they want to see together.
00:35:14.423 --> 00:35:14.844
Love that.
00:35:14.963 --> 00:35:16.244
Good parting shot.
00:35:17.306 --> 00:35:17.686
Jennifer,
00:35:17.706 --> 00:35:18.907
we'll go parting shot next with you.
00:35:18.927 --> 00:35:19.849
What do you want to leave with the
00:35:19.889 --> 00:35:20.309
audience?
00:35:21.010 --> 00:35:23.351
So I just want you to know that
00:35:23.572 --> 00:35:26.815
feeling passionate is fun.
00:35:27.635 --> 00:35:31.518
And I really want to help everybody or
00:35:31.559 --> 00:35:34.922
to ask them what their passion is,
00:35:34.961 --> 00:35:36.182
what they're passionate about.
00:35:36.811 --> 00:35:39.612
and really feel that and let that guide
00:35:39.652 --> 00:35:43.213
you in your professional leadership
00:35:43.293 --> 00:35:43.614
journey.
00:35:44.494 --> 00:35:45.014
Love it.
00:35:45.034 --> 00:35:46.315
Sean, you've done this before.
00:35:46.454 --> 00:35:47.735
No stranger to the parting shot.
00:35:47.755 --> 00:35:48.476
What do you want to leave with you?
00:35:48.496 --> 00:35:49.536
What's your mic drop moment?
00:35:51.556 --> 00:35:53.356
This is an opportunity for people to hear
00:35:53.416 --> 00:35:56.117
the stories of so many people that have
00:35:56.157 --> 00:35:57.498
affected the profession of physical
00:35:57.518 --> 00:35:57.938
therapy.
00:35:58.739 --> 00:36:01.880
And it's not an instantaneous moment
00:36:01.900 --> 00:36:02.480
you're looking at.
00:36:03.061 --> 00:36:04.081
This is generational.
00:36:04.625 --> 00:36:05.905
And we need people to take up the
00:36:05.925 --> 00:36:08.306
next generation and leave this profession
00:36:08.327 --> 00:36:10.108
where it needs to go.
00:36:10.168 --> 00:36:12.570
That with the voice and the beard sounds
00:36:12.630 --> 00:36:13.451
very serious.
00:36:13.510 --> 00:36:13.851
Good.
00:36:13.931 --> 00:36:14.391
All right, John,
00:36:14.411 --> 00:36:15.311
all the way from New York City,
00:36:15.331 --> 00:36:16.353
what's your parting shot today?
00:36:16.893 --> 00:36:19.775
Parting shot is these skills can be
00:36:19.835 --> 00:36:20.175
learned.
00:36:20.476 --> 00:36:22.257
A lot of people feel leadership is
00:36:22.317 --> 00:36:23.938
something people have or you don't.
00:36:24.706 --> 00:36:25.266
But guess what?
00:36:25.327 --> 00:36:27.327
You can learn it and you should come,
00:36:27.347 --> 00:36:29.367
get involved with LAMP, come to the talk.
00:36:30.007 --> 00:36:31.987
We're going to teach and we're also
00:36:32.027 --> 00:36:33.449
available to help you.
00:36:33.949 --> 00:36:35.768
Many students come out unprepared for
00:36:35.809 --> 00:36:37.248
leadership until recently.
00:36:38.449 --> 00:36:39.849
Jennifer's course,
00:36:40.190 --> 00:36:41.510
most students are scared of this,
00:36:41.969 --> 00:36:43.911
but we can help you and you can
00:36:43.951 --> 00:36:44.271
learn it.
00:36:45.490 --> 00:36:46.090
All right, Kristen,
00:36:46.110 --> 00:36:47.630
do we have the audio back together?
00:36:47.670 --> 00:36:49.592
How's that looking?
00:36:49.692 --> 00:36:50.291
I think so.
00:36:50.391 --> 00:36:50.992
Can you hear me?
00:36:51.971 --> 00:36:53.110
A little bit, you're a little delayed.
00:36:53.170 --> 00:36:53.492
Kristen,
00:36:53.512 --> 00:36:56.152
give people context real quick about who
00:36:56.172 --> 00:36:57.233
you are in the profession.
00:36:58.652 --> 00:36:59.092
Okay.
00:36:59.693 --> 00:37:00.934
I'm Kristen Walls.
00:37:01.534 --> 00:37:03.914
My background is I'm a residency trained
00:37:03.934 --> 00:37:04.755
sports PT,
00:37:05.115 --> 00:37:06.755
worked in collegiate athletics and
00:37:06.815 --> 00:37:07.976
outpatient ortho,
00:37:08.436 --> 00:37:10.597
and have now found my way into kind
00:37:10.657 --> 00:37:12.777
of non-clinical work on the utilization
00:37:12.838 --> 00:37:13.257
side.
00:37:15.018 --> 00:37:15.219
Yeah.
00:37:15.318 --> 00:37:17.480
And then I'm active in my state chapter
00:37:17.519 --> 00:37:18.059
in Ohio.
00:37:18.786 --> 00:37:20.487
And within the Academy of Leadership and
00:37:20.527 --> 00:37:22.128
Innovation with LAMP leadership,
00:37:22.507 --> 00:37:26.409
I'm also the education chair for the
00:37:26.429 --> 00:37:26.851
Academy.
00:37:26.911 --> 00:37:27.971
All right.
00:37:28.010 --> 00:37:29.092
What are you jumping on stage?
00:37:29.132 --> 00:37:29.871
What's the story?
00:37:29.952 --> 00:37:31.293
Here's your chance to sort of tease
00:37:31.353 --> 00:37:33.173
forward and put butts in seats coming up.
00:37:33.213 --> 00:37:35.175
And I'll give the details about when the
00:37:35.215 --> 00:37:36.135
session is all that.
00:37:36.175 --> 00:37:37.336
Focus on the story.
00:37:39.518 --> 00:37:40.117
Sure.
00:37:40.177 --> 00:37:40.318
Well,
00:37:40.338 --> 00:37:42.360
first I want to say congratulations on
00:37:42.400 --> 00:37:44.960
being the recipient of our LAMP Lighter
00:37:45.061 --> 00:37:47.422
Award for twenty twenty five, Jimmy.
00:37:47.483 --> 00:37:48.063
Big deal.
00:37:49.563 --> 00:37:51.443
Appreciate it.
00:37:51.483 --> 00:37:52.324
Yes.
00:37:52.344 --> 00:37:53.445
But my story,
00:37:54.385 --> 00:37:56.726
the one I gave in Boston was called
00:37:56.786 --> 00:37:57.608
Don't Shrink.
00:37:58.148 --> 00:38:00.009
So it was about kind of finding your
00:38:00.048 --> 00:38:01.650
purpose and moving towards
00:38:02.329 --> 00:38:03.110
self-leadership.
00:38:03.471 --> 00:38:05.452
And this is also a self-leadership story
00:38:05.512 --> 00:38:07.152
called You Matter Too.
00:38:07.992 --> 00:38:10.994
And it's kind of my exploration and
00:38:11.155 --> 00:38:13.235
finding myself after being
00:38:14.090 --> 00:38:15.851
lost in the role of being a physical
00:38:15.891 --> 00:38:18.333
therapist and forgetting myself along the
00:38:18.353 --> 00:38:20.954
way so that that self-abandonment that
00:38:21.016 --> 00:38:24.016
many of us feel um as providers and
00:38:24.077 --> 00:38:26.358
parents and the sandwich generation
00:38:26.398 --> 00:38:28.300
everything in between it's you know don't
00:38:28.320 --> 00:38:30.380
forget yourself along the way and care for
00:38:30.400 --> 00:38:33.043
yourself love it all right well you're no
00:38:33.063 --> 00:38:34.423
stranger to the show you know how we
00:38:34.463 --> 00:38:36.184
wrap up what's the parting shot you'd want
00:38:36.224 --> 00:38:37.146
to leave with the audience
00:38:39.079 --> 00:38:39.719
Yeah.
00:38:39.739 --> 00:38:41.059
So every audience,
00:38:41.599 --> 00:38:43.300
I think anyone who's maybe feeling that
00:38:43.340 --> 00:38:45.121
should be coming to the TED Talks and
00:38:45.141 --> 00:38:46.862
maybe hearing this ten minute story just
00:38:46.902 --> 00:38:48.184
for inspiration and connection.
00:38:48.744 --> 00:38:51.485
But my big, you know,
00:38:51.505 --> 00:38:52.907
parting shot would be and I think it's
00:38:52.947 --> 00:38:54.987
kind of consistent for every podcast I've
00:38:55.007 --> 00:38:57.128
done with you is provide your wellness and
00:38:57.168 --> 00:38:59.751
professional sustainability has to be in
00:38:59.791 --> 00:39:01.711
the forefront and the leaders get to help
00:39:02.291 --> 00:39:03.972
drive that and be a part of that.
00:39:05.800 --> 00:39:08.463
So I would say let's make this a
00:39:08.503 --> 00:39:08.882
focus.
00:39:08.922 --> 00:39:10.744
Let's continue to keep our workforce
00:39:10.784 --> 00:39:13.146
together and healthy.
00:39:13.186 --> 00:39:13.726
Sounds great.
00:39:14.106 --> 00:39:14.507
Perfect.
00:39:14.586 --> 00:39:15.507
All right.
00:39:15.527 --> 00:39:16.429
No pressure, Susan,
00:39:16.449 --> 00:39:17.769
but you get to back clean up here
00:39:17.789 --> 00:39:18.570
with a parting shot.
00:39:18.590 --> 00:39:19.371
What do you want to leave with the
00:39:19.411 --> 00:39:20.592
audience as we wrap up?
00:39:21.492 --> 00:39:24.114
I would say this talk is amazing for
00:39:24.193 --> 00:39:27.257
anybody who's had any sort of
00:39:27.396 --> 00:39:30.579
uncomfortable feeling in their profession
00:39:30.639 --> 00:39:31.760
as a PT, right?
00:39:32.454 --> 00:39:33.835
all leave i've talked about the big l
00:39:33.876 --> 00:39:35.818
and the little l a lot of our
00:39:35.958 --> 00:39:38.820
ted style talks come from a place of
00:39:39.940 --> 00:39:41.061
of getting comfortable with the
00:39:41.121 --> 00:39:43.983
uncomfortable right of a time when you've
00:39:44.003 --> 00:39:46.045
had to grow a time of when you've
00:39:46.105 --> 00:39:49.708
had to figure something out and again when
00:39:49.768 --> 00:39:51.349
i went to my first one i got
00:39:51.369 --> 00:39:52.730
there and i thought oh my gosh i'm
00:39:52.769 --> 00:39:54.291
not the only one that went through
00:39:54.351 --> 00:39:56.432
something like that oh they went through
00:39:56.452 --> 00:39:58.193
that too and that's how they got through
00:39:58.273 --> 00:40:00.715
it um it's it's just
00:40:01.943 --> 00:40:05.485
It's an amazing way to connect with others
00:40:05.867 --> 00:40:07.527
who have gone through something similar.
00:40:07.588 --> 00:40:09.389
You may not connect with every single
00:40:09.449 --> 00:40:09.989
talk,
00:40:10.490 --> 00:40:12.373
but I guarantee if you are a physical
00:40:12.413 --> 00:40:16.456
therapist in any sort of practice or work,
00:40:17.376 --> 00:40:18.818
somebody is going to have something on
00:40:18.838 --> 00:40:20.320
that stage that you're going to connect
00:40:20.380 --> 00:40:22.822
with and feel better because of it.
00:40:22.842 --> 00:40:23.202
Yeah.
00:40:23.862 --> 00:40:25.204
And the funny part is just how it
00:40:25.224 --> 00:40:25.545
happens.
00:40:25.585 --> 00:40:26.806
The people who are in the audience in
00:40:26.826 --> 00:40:27.666
a couple of years,
00:40:28.990 --> 00:40:30.110
You're going to be telling one of those
00:40:30.150 --> 00:40:31.070
stories on stage.
00:40:31.452 --> 00:40:32.291
It's in the show notes,
00:40:32.311 --> 00:40:33.132
but I will say it here.
00:40:33.172 --> 00:40:34.351
The LAMP leadership style,
00:40:34.552 --> 00:40:35.391
TED style talks,
00:40:35.771 --> 00:40:38.172
shared lessons on leading within and
00:40:38.213 --> 00:40:38.813
leading others.
00:40:38.932 --> 00:40:40.313
Thursday, February twelfth.
00:40:40.393 --> 00:40:41.793
That's two o'clock p.m.
00:40:41.813 --> 00:40:42.753
to three thirty.
00:40:43.293 --> 00:40:45.253
Check your APTA app and check your
00:40:45.273 --> 00:40:46.655
programs at home.
00:40:46.954 --> 00:40:47.974
Hey, thanks for doing this.
00:40:48.195 --> 00:40:49.434
Congrats on a decade.
00:40:49.894 --> 00:40:51.775
Getting people together, you know,
00:40:51.936 --> 00:40:52.755
once is difficult.
00:40:52.795 --> 00:40:54.076
Never mind ten times in a row.
00:40:54.436 --> 00:40:56.277
So thanks so much for sharing here.
00:40:56.297 --> 00:40:57.376
And we'll see you guys in L.A.
00:41:01.898 --> 00:41:02.418
Thanks, Jimmy.
00:41:02.619 --> 00:41:03.400
See, Keith?
00:41:03.460 --> 00:41:04.219
We read the script.
00:41:04.300 --> 00:41:04.820
Happy now?
00:00:00.808 --> 00:00:02.052
You're listening to the P.T.
00:00:02.072 --> 00:00:02.774
Pinecast,
00:00:02.894 --> 00:00:04.900
where smart people in healthcare come to
00:00:04.960 --> 00:00:05.802
make noise.
00:00:06.163 --> 00:00:07.607
Here's your host, Jimmy McKay.
00:00:10.881 --> 00:00:11.643
Voice over guy.
00:00:11.702 --> 00:00:12.503
Hi, I'm Jimmy McKay.
00:00:12.763 --> 00:00:14.726
Episode today is powered by our new
00:00:14.766 --> 00:00:16.568
friends at Sarah Health.
00:00:16.628 --> 00:00:17.349
I'd say new friends,
00:00:17.388 --> 00:00:18.589
but we've known these guys for a couple
00:00:18.609 --> 00:00:18.931
of years.
00:00:19.711 --> 00:00:21.474
Sarah Health remote care platform is
00:00:21.493 --> 00:00:23.074
turning patient engagement into real
00:00:23.275 --> 00:00:24.117
clinic revenue.
00:00:24.137 --> 00:00:24.817
I'm not going to quote him,
00:00:24.836 --> 00:00:26.458
but he was telling me about a clinic
00:00:26.478 --> 00:00:27.539
who added eight grand a month to their
00:00:27.559 --> 00:00:28.021
bottom line.
00:00:28.041 --> 00:00:29.161
They're able to pay people better,
00:00:29.361 --> 00:00:30.362
able to buy better stuff.
00:00:31.192 --> 00:00:33.594
Give better care, money, it works,
00:00:34.253 --> 00:00:34.994
always fits too.
00:00:35.755 --> 00:00:37.356
Sarah helps PT clinics streamline
00:00:37.375 --> 00:00:39.097
communication with patients without extra
00:00:39.137 --> 00:00:41.198
time and without an extra app.
00:00:41.219 --> 00:00:43.340
They do it via a HIPAA safe text
00:00:43.359 --> 00:00:43.860
platform.
00:00:44.100 --> 00:00:45.542
I know, technology, it's wild.
00:00:45.902 --> 00:00:48.043
They make it easy to meet RTM requirements
00:00:48.143 --> 00:00:49.825
and get reimbursed by Medicare,
00:00:49.865 --> 00:00:50.784
commercial insurers,
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all the people that we love.
00:00:52.546 --> 00:00:53.466
It's simple to set up,
00:00:53.567 --> 00:00:54.948
easy to integrate with your EMR and
00:00:54.987 --> 00:00:55.488
patients,
00:00:56.542 --> 00:00:57.243
actually use it.
00:00:57.482 --> 00:00:57.843
Who knew?
00:00:58.103 --> 00:00:59.024
And look, here's their logo.
00:00:59.244 --> 00:01:00.225
There it is, Sarah Health.
00:01:00.826 --> 00:01:02.487
Find them online at sarahhealth.io.
00:01:02.508 --> 00:01:04.890
That is sarahhealth.io.
00:01:05.111 --> 00:01:05.850
Here's the question.
00:01:06.972 --> 00:01:08.894
You know those stories that sort of stick
00:01:08.914 --> 00:01:09.234
with you?
00:01:10.775 --> 00:01:13.358
The ones that shift your perspective or
00:01:13.379 --> 00:01:15.180
make you ask like good questions like,
00:01:15.661 --> 00:01:16.581
could I do that too?
00:01:17.763 --> 00:01:20.085
Now imagine hearing six of them.
00:01:21.040 --> 00:01:21.661
in one spot.
00:01:22.441 --> 00:01:23.602
Oh, you know where I'm going with this.
00:01:23.781 --> 00:01:25.924
At CSM this year in Anaheim,
00:01:26.444 --> 00:01:28.905
a group of PTs will take the stage
00:01:28.944 --> 00:01:32.066
to share moments that redefined how they
00:01:32.147 --> 00:01:35.427
led in the clinic, in systems, in lives.
00:01:36.649 --> 00:01:38.250
Keep looking, but you might, well,
00:01:38.269 --> 00:01:39.269
you're probably not gonna see these
00:01:39.310 --> 00:01:40.510
stories in a textbook.
00:01:41.680 --> 00:01:44.022
They're real world moments of failure,
00:01:44.361 --> 00:01:44.962
growth,
00:01:45.322 --> 00:01:48.822
and impact from people who walked the walk
00:01:49.063 --> 00:01:50.022
and live to tell about it.
00:01:50.602 --> 00:01:51.963
We're here today to give you a little
00:01:51.983 --> 00:01:52.644
bit of preview.
00:01:52.664 --> 00:01:54.805
This is the movie trailer before the big
00:01:54.825 --> 00:01:55.644
show.
00:01:55.665 --> 00:01:58.105
It's a backstage pass into the LAMP
00:01:58.385 --> 00:02:01.606
leadership talks coming up this year at
00:02:01.706 --> 00:02:03.966
APTA's combined sections meeting and the
00:02:04.066 --> 00:02:04.647
humans,
00:02:05.748 --> 00:02:08.307
the inspiring humans behind those stories.
00:02:09.008 --> 00:02:10.229
Let's bring in our
00:02:10.979 --> 00:02:14.824
first guest susan lukens susan welcome to
00:02:14.843 --> 00:02:17.407
the studio thanks for letting us be here
00:02:17.426 --> 00:02:19.748
jimmy this is great no pressure i just
00:02:19.769 --> 00:02:23.334
gave you the world's biggest boldest intro
00:02:23.354 --> 00:02:27.598
okay and what's what's what's your role
00:02:27.639 --> 00:02:29.621
here in this uh in this situation i
00:02:29.640 --> 00:02:30.902
mean you guys are essentially
00:02:32.537 --> 00:02:32.817
you know,
00:02:32.937 --> 00:02:36.118
mimicking these big stories in terms of
00:02:36.158 --> 00:02:37.219
like TED Talks, right?
00:02:37.599 --> 00:02:38.800
Ideas that spread.
00:02:38.841 --> 00:02:40.241
That's TED's line.
00:02:41.883 --> 00:02:42.943
TED's lawyers are on the line.
00:02:42.963 --> 00:02:43.503
I can't use that.
00:02:44.125 --> 00:02:45.406
TED Style Talks.
00:02:45.665 --> 00:02:48.147
TED Style Talks is how we say it.
00:02:48.168 --> 00:02:50.468
So how do you define a TED Style
00:02:50.508 --> 00:02:50.729
Talk?
00:02:50.788 --> 00:02:52.110
Why take this route?
00:02:52.349 --> 00:02:53.230
I know why I love them.
00:02:53.290 --> 00:02:54.372
Why you?
00:02:54.412 --> 00:02:55.012
Well, you know,
00:02:55.151 --> 00:02:56.413
I fell in love with them before I
00:02:56.453 --> 00:02:58.914
was ever part of the LAMP leadership
00:02:58.935 --> 00:02:59.215
committee.
00:02:59.537 --> 00:03:01.318
Because the first one I went to was
00:03:01.397 --> 00:03:02.919
at CSM in New Orleans.
00:03:02.998 --> 00:03:05.920
And these people got up there and they
00:03:05.961 --> 00:03:06.901
spoke from the heart.
00:03:06.941 --> 00:03:08.542
They talked about, like you said,
00:03:08.581 --> 00:03:10.704
the mistakes they made as leaders and what
00:03:10.743 --> 00:03:13.305
they learned from it and how they grew.
00:03:13.465 --> 00:03:16.106
And it was organic and real.
00:03:16.266 --> 00:03:17.046
And I thought, wow,
00:03:17.228 --> 00:03:18.168
I want to be a part of this
00:03:18.207 --> 00:03:18.487
group.
00:03:18.889 --> 00:03:19.808
These are my people.
00:03:20.429 --> 00:03:22.390
And I ended up joining the committee.
00:03:22.971 --> 00:03:25.072
And I'm the current chair of the LAMP
00:03:25.111 --> 00:03:26.393
Leadership Committee.
00:03:26.893 --> 00:03:27.973
I teach the curriculum.
00:03:28.771 --> 00:03:30.673
And for the last three years,
00:03:30.954 --> 00:03:32.835
I've actually gotten up there,
00:03:34.876 --> 00:03:36.837
butterflies in the stomach,
00:03:37.777 --> 00:03:38.838
full convention hall,
00:03:39.079 --> 00:03:41.381
and talked about some of the things I've
00:03:41.420 --> 00:03:42.181
learned as a leader.
00:03:42.401 --> 00:03:43.681
And like you said,
00:03:43.701 --> 00:03:44.582
these aren't the things you're going to
00:03:44.622 --> 00:03:45.843
learn in a course.
00:03:46.264 --> 00:03:48.765
There are things like making choices of
00:03:48.806 --> 00:03:51.366
how to figure out your work-life balance,
00:03:51.987 --> 00:03:53.449
how to be a lifelong learner,
00:03:53.829 --> 00:03:56.030
how to make sure that you have the
00:03:56.069 --> 00:03:56.811
capacity
00:03:57.608 --> 00:04:00.669
to support others and yourself as you go
00:04:00.688 --> 00:04:01.789
through this journey.
00:04:02.810 --> 00:04:05.450
The exciting thing this year is this we've
00:04:05.491 --> 00:04:07.051
had ten years.
00:04:07.151 --> 00:04:09.332
This is the tenth year of these TED
00:04:09.372 --> 00:04:10.073
style talks.
00:04:10.133 --> 00:04:12.854
And I can tell you every year we
00:04:12.873 --> 00:04:15.895
have a huge convention room and it's full
00:04:16.274 --> 00:04:18.076
and we usually go to an overflow room
00:04:18.115 --> 00:04:19.596
where they put us up on a screen.
00:04:20.437 --> 00:04:22.358
These are stories that people want to
00:04:22.478 --> 00:04:22.838
hear.
00:04:23.803 --> 00:04:25.444
We always have a long line of people
00:04:25.483 --> 00:04:26.805
to end asking questions,
00:04:26.865 --> 00:04:28.045
wanting to know more.
00:04:29.004 --> 00:04:31.966
It's just it's real life as we all
00:04:32.005 --> 00:04:32.286
live it.
00:04:32.305 --> 00:04:36.747
So is the hardest part picking which
00:04:36.766 --> 00:04:38.487
stories because you can't put a hundred
00:04:38.528 --> 00:04:40.327
stories on there is one of the hardest
00:04:40.367 --> 00:04:42.148
parts of that committee saying you're
00:04:42.168 --> 00:04:43.209
getting the nod this year.
00:04:43.249 --> 00:04:44.449
We're going to leave off to, you know,
00:04:44.468 --> 00:04:45.488
we're going to leave off some great.
00:04:45.569 --> 00:04:47.410
Yeah, it's tough picking it.
00:04:47.670 --> 00:04:48.230
And yeah.
00:04:48.714 --> 00:04:50.755
The exciting thing is we're in LAMP
00:04:50.776 --> 00:04:51.137
leadership,
00:04:51.156 --> 00:04:52.798
we're kicking off a new board
00:04:52.817 --> 00:04:55.619
certification and part of earning the
00:04:55.658 --> 00:04:57.740
certification is you have to put together
00:04:57.821 --> 00:05:00.242
one of these talks and we're naming them
00:05:00.322 --> 00:05:02.644
torch talks, you know, we're LAMP, get it?
00:05:04.745 --> 00:05:06.805
And so we're going to have a whole
00:05:06.966 --> 00:05:09.247
repository of these talks and we're going
00:05:09.267 --> 00:05:11.649
to be able to have more choice of
00:05:11.689 --> 00:05:13.029
who to put up there.
00:05:13.069 --> 00:05:15.291
We've had excellent people for ten years,
00:05:15.372 --> 00:05:16.612
but it's going to get a little harder
00:05:16.673 --> 00:05:16.833
now.
00:05:17.283 --> 00:05:19.365
And you've been recording all or most of
00:05:19.384 --> 00:05:19.886
these, right?
00:05:20.886 --> 00:05:24.367
They've been recorded at CSM on demand,
00:05:24.968 --> 00:05:27.269
but we have not been recording beyond
00:05:27.310 --> 00:05:27.509
that.
00:05:27.569 --> 00:05:29.851
We're going to start doing that through
00:05:29.872 --> 00:05:31.392
the recordings of the Torch Talks.
00:05:31.721 --> 00:05:32.762
These kids today,
00:05:32.841 --> 00:05:34.322
they don't know what a box set is,
00:05:34.343 --> 00:05:35.202
but I got to be honest,
00:05:35.244 --> 00:05:36.363
if you start recording,
00:05:36.423 --> 00:05:38.346
you could have a LAMP box set.
00:05:38.725 --> 00:05:40.007
I don't want to skip past this.
00:05:40.367 --> 00:05:42.148
My show touches a bunch of random people.
00:05:42.288 --> 00:05:44.209
I have no idea how you find me.
00:05:44.730 --> 00:05:45.271
Real quick,
00:05:45.350 --> 00:05:46.271
I don't want to make it a plug
00:05:46.290 --> 00:05:47.572
for LAMP, but plug LAMP.
00:05:47.951 --> 00:05:49.353
People might have heard of it or maybe
00:05:49.413 --> 00:05:49.713
never.
00:05:50.274 --> 00:05:52.336
What is LAMP?
00:05:53.216 --> 00:05:55.257
It's funny that we still call it CSM,
00:05:55.338 --> 00:05:56.678
Combined Section Meetings,
00:05:56.718 --> 00:05:58.519
because we are now all academies.
00:05:59.351 --> 00:06:01.434
And the Academy of Leadership and
00:06:01.473 --> 00:06:03.675
Innovation is our academy.
00:06:04.036 --> 00:06:05.937
You can be in academies that are all
00:06:05.976 --> 00:06:06.838
clinically driven.
00:06:07.358 --> 00:06:10.040
This is the academy for everything else.
00:06:10.880 --> 00:06:12.562
The Academy of Leadership and Innovation
00:06:12.762 --> 00:06:14.624
is where you go if you want to
00:06:14.644 --> 00:06:16.665
be part of the leadership committee or the
00:06:16.745 --> 00:06:17.245
management.
00:06:17.305 --> 00:06:19.088
LAMP is leadership and management
00:06:19.127 --> 00:06:19.848
together.
00:06:20.389 --> 00:06:21.810
It doesn't matter whether you have the
00:06:21.889 --> 00:06:23.310
title, the actual,
00:06:23.350 --> 00:06:25.132
we call it the big L title of
00:06:25.271 --> 00:06:26.632
director, manager, whatever,
00:06:26.774 --> 00:06:27.834
or if you are what we call the
00:06:27.874 --> 00:06:28.595
little L leader.
00:06:29.218 --> 00:06:32.600
Anyone in physical therapy, PTA, PT,
00:06:32.641 --> 00:06:33.822
you are a leader.
00:06:33.963 --> 00:06:35.684
You're asking patients to do some funny
00:06:35.723 --> 00:06:36.144
things.
00:06:36.524 --> 00:06:38.726
You're asking their families to do some
00:06:38.747 --> 00:06:39.228
funny things.
00:06:39.267 --> 00:06:40.108
You really are a leader.
00:06:40.509 --> 00:06:42.411
So we have curriculum for you.
00:06:43.050 --> 00:06:45.334
And then the other parts of the Academy
00:06:45.374 --> 00:06:46.875
of Leadership and Innovation are things
00:06:46.894 --> 00:06:50.699
like global health, PT Proud,
00:06:51.639 --> 00:06:53.781
the Technopalooza group is in there.
00:06:54.249 --> 00:06:56.951
So it's really all of those areas that
00:06:57.151 --> 00:06:59.935
aren't directly a specific clinical
00:06:59.975 --> 00:07:00.596
practice.
00:07:01.336 --> 00:07:02.177
So yeah,
00:07:02.377 --> 00:07:04.720
please go to our website and look at
00:07:04.779 --> 00:07:05.841
everything that's there.
00:07:06.682 --> 00:07:09.043
It's really a robust group of individuals
00:07:09.064 --> 00:07:11.005
that are very passionate about what we do.
00:07:11.026 --> 00:07:11.786
I got called,
00:07:11.826 --> 00:07:13.187
I got yelled at by someone.
00:07:13.206 --> 00:07:14.327
I won't say who, because I was like,
00:07:14.387 --> 00:07:16.550
it sounds like, and it's bad marketing,
00:07:16.569 --> 00:07:17.971
but it solves the answer, which is,
00:07:18.312 --> 00:07:20.233
it sounds like the junk drawer for PT.
00:07:20.673 --> 00:07:21.995
But the funny part about the junk drawer
00:07:22.035 --> 00:07:23.134
is that's where all the good stuff is.
00:07:23.194 --> 00:07:25.596
You can't, you need, you know,
00:07:25.617 --> 00:07:27.139
you've got the right tool.
00:07:27.298 --> 00:07:28.439
It's in that drawer.
00:07:28.860 --> 00:07:31.021
yeah junk drawer is not a great marketing
00:07:31.060 --> 00:07:32.322
term as a marketing guy would tell you
00:07:32.341 --> 00:07:34.262
don't use that but that's the vibe we'll
00:07:34.283 --> 00:07:35.624
figure out what it is all right so
00:07:35.684 --> 00:07:39.786
now we understand which academy uh this is
00:07:39.826 --> 00:07:41.887
gonna fall under for people who don't know
00:07:42.408 --> 00:07:44.250
uh i explain it it's one big circus
00:07:44.290 --> 00:07:46.050
with eighteen circuses underneath it
00:07:46.091 --> 00:07:47.692
you're one of the eighteen circuses who
00:07:47.711 --> 00:07:49.033
gets to play in this and i'm the
00:07:49.072 --> 00:07:49.473
ringleader
00:07:49.872 --> 00:07:50.793
You're the ringleader of that.
00:07:50.834 --> 00:07:52.735
You're the PT Barnum of the land.
00:07:52.754 --> 00:07:53.456
I like it.
00:07:53.596 --> 00:07:55.416
Circus in the circus of CSM,
00:07:55.677 --> 00:07:58.098
right down the street from Disney World,
00:07:58.119 --> 00:07:59.800
which is another circus with circuses in
00:07:59.961 --> 00:08:00.040
it.
00:08:00.081 --> 00:08:01.461
It's just all circuses all the way down.
00:08:01.482 --> 00:08:01.982
I love it.
00:08:02.002 --> 00:08:03.382
So I'm going to put you back in
00:08:03.423 --> 00:08:04.004
the green room.
00:08:04.064 --> 00:08:04.423
Thank you.
00:08:04.444 --> 00:08:06.084
We're going to bring you back at the
00:08:06.185 --> 00:08:06.425
end.
00:08:06.786 --> 00:08:08.127
But now it's time to,
00:08:08.547 --> 00:08:09.408
we're going to tease.
00:08:09.608 --> 00:08:11.069
We're going to give the movie trailer
00:08:11.108 --> 00:08:12.649
version of this.
00:08:12.670 --> 00:08:13.930
So Susan, we'll bring you right back.
00:08:13.951 --> 00:08:14.911
And let's bring in Lori.
00:08:14.971 --> 00:08:16.333
Lori, welcome to the podcast here.
00:08:17.540 --> 00:08:18.300
How are you doing?
00:08:18.341 --> 00:08:19.622
Thank you for having us.
00:08:19.983 --> 00:08:21.644
Let's get the nuts and bolts here.
00:08:21.685 --> 00:08:23.086
What's your superhero backstory?
00:08:23.125 --> 00:08:25.548
Just give me where in the profession you
00:08:25.588 --> 00:08:26.249
practice.
00:08:26.470 --> 00:08:27.930
Give us the back of the baseball card,
00:08:27.990 --> 00:08:28.591
the demographic.
00:08:29.483 --> 00:08:31.264
i need to be wearing my cape for
00:08:31.305 --> 00:08:34.508
that but my superhero backstory is that
00:08:34.528 --> 00:08:37.211
i'm not at all a superhero i started
00:08:37.311 --> 00:08:39.232
mpt many years ago i'm not going to
00:08:39.293 --> 00:08:43.496
divulge that but i actually was more
00:08:43.557 --> 00:08:45.278
interested in leadership i always saw
00:08:45.318 --> 00:08:47.321
patients but i was much more interested in
00:08:47.360 --> 00:08:49.102
building a team and leadership
00:08:49.783 --> 00:08:51.585
That's actually how I got involved with it
00:08:51.605 --> 00:08:54.207
was used to be HPA health policy and
00:08:54.227 --> 00:08:55.188
administration.
00:08:55.649 --> 00:08:56.269
And, you know,
00:08:56.450 --> 00:08:58.292
I belonged at the time to acute care
00:08:58.312 --> 00:09:00.274
and orthopedics and I was working in both
00:09:00.313 --> 00:09:00.734
things,
00:09:01.254 --> 00:09:03.216
but they didn't answer my questions.
00:09:03.616 --> 00:09:05.839
So this section at the time was,
00:09:06.539 --> 00:09:08.361
was more, you know,
00:09:08.402 --> 00:09:11.424
it gave me more than the other sections,
00:09:11.465 --> 00:09:13.807
the other that became academies that
00:09:14.389 --> 00:09:16.610
talked about the body or the facility you
00:09:16.650 --> 00:09:18.552
worked or the age of your patients.
00:09:18.572 --> 00:09:18.832
You know,
00:09:18.893 --> 00:09:20.495
I wanted to know how to deal with
00:09:20.595 --> 00:09:22.697
issues that were day to day from a
00:09:22.798 --> 00:09:24.418
leadership standpoint, you know.
00:09:25.179 --> 00:09:27.480
performance improvement issues and
00:09:27.581 --> 00:09:29.422
employee engagement and all of that.
00:09:29.481 --> 00:09:31.442
And so that's how I found HPA and
00:09:31.482 --> 00:09:32.283
we've evolved.
00:09:32.783 --> 00:09:34.804
Then we became the catalyst, which is,
00:09:34.845 --> 00:09:36.625
by the way, one of my favorite words.
00:09:37.658 --> 00:09:39.679
I'm in a doctoral program right now,
00:09:39.740 --> 00:09:42.140
and they asked about my teaching metaphor,
00:09:42.181 --> 00:09:43.400
and I said catalyst.
00:09:43.441 --> 00:09:45.042
That was the first thing that came to
00:09:45.081 --> 00:09:45.481
my mind.
00:09:45.881 --> 00:09:46.942
So I really like that.
00:09:47.243 --> 00:09:49.123
So I love your analogy of junk drawer,
00:09:49.482 --> 00:09:51.504
but I spend most of my time telling
00:09:51.524 --> 00:09:53.044
my husband where things are,
00:09:53.144 --> 00:09:54.764
and one of the things I have to
00:09:54.804 --> 00:09:55.966
do is tell him where they are in
00:09:55.985 --> 00:09:56.586
the junk drawer.
00:09:57.066 --> 00:09:59.107
So I would prefer something like
00:09:59.707 --> 00:10:01.269
incubator,
00:10:01.369 --> 00:10:04.211
somewhere where we're incubating ideas and
00:10:04.251 --> 00:10:04.772
all of that.
00:10:04.812 --> 00:10:07.274
And we've done that in terms of many
00:10:07.313 --> 00:10:08.355
people come to us
00:10:09.522 --> 00:10:13.065
to grow themselves like PT Proud,
00:10:13.125 --> 00:10:17.168
like Beyond Clinical and all that.
00:10:17.187 --> 00:10:20.070
And then they go on to do amazing
00:10:20.129 --> 00:10:20.610
things.
00:10:21.431 --> 00:10:24.192
And then I actually got laid off and
00:10:24.293 --> 00:10:26.774
ended up going from place to place,
00:10:26.955 --> 00:10:27.955
all in leadership,
00:10:28.296 --> 00:10:30.517
totally outside the realm of PT.
00:10:30.918 --> 00:10:32.418
The last thing I did was I ran
00:10:32.458 --> 00:10:34.259
an accountable care organization.
00:10:35.304 --> 00:10:36.765
That was very interesting.
00:10:36.905 --> 00:10:38.967
And I don't know why more PTs aren't
00:10:39.008 --> 00:10:41.009
involved in running health care
00:10:41.049 --> 00:10:41.909
organizations.
00:10:43.110 --> 00:10:45.212
And I like the fact that you went
00:10:45.293 --> 00:10:47.875
outside to hopefully bring some of that
00:10:48.034 --> 00:10:51.017
information back inside.
00:10:51.057 --> 00:10:52.138
So that's a snapshot.
00:10:52.177 --> 00:10:53.899
We can't tell everybody's complete story.
00:10:54.976 --> 00:10:56.937
But that we understand sort of a little
00:10:56.957 --> 00:10:57.738
bit about who you are.
00:10:58.118 --> 00:10:59.278
Now, what are we getting to?
00:10:59.577 --> 00:11:01.158
What do you get to stand on stage?
00:11:01.198 --> 00:11:03.458
Give us sort of the movie trailer version
00:11:03.538 --> 00:11:03.958
or, you know,
00:11:04.220 --> 00:11:05.379
this is the time to tease.
00:11:05.460 --> 00:11:06.220
This is the teaser.
00:11:06.879 --> 00:11:08.441
Lori, what do you got for us?
00:11:08.480 --> 00:11:08.701
Well,
00:11:08.760 --> 00:11:11.501
I love listening to people's stories.
00:11:11.682 --> 00:11:12.601
And that's, I think,
00:11:12.621 --> 00:11:14.981
what I liked and why I continued having
00:11:15.022 --> 00:11:16.822
a little hand in patient care.
00:11:17.375 --> 00:11:19.975
is I love to hear people's stories.
00:11:20.436 --> 00:11:22.096
And one of the things I think is
00:11:22.317 --> 00:11:24.197
sometimes what I would hear is the
00:11:24.238 --> 00:11:26.339
subjective is what they tell you and the
00:11:26.399 --> 00:11:28.379
objective is what you find.
00:11:29.059 --> 00:11:30.760
I don't see it that way at all.
00:11:31.301 --> 00:11:34.302
I think that patients have very objective
00:11:34.361 --> 00:11:35.923
things to tell us about their lived
00:11:35.982 --> 00:11:36.984
experiences.
00:11:37.663 --> 00:11:39.764
And those things have changed my life.
00:11:40.544 --> 00:11:42.548
They've stuck with me, as you've said.
00:11:42.947 --> 00:11:45.029
So I'm sharing some stories,
00:11:45.870 --> 00:11:48.254
starting with stories of people that I
00:11:48.313 --> 00:11:49.936
interviewed for my MPH,
00:11:51.116 --> 00:11:53.480
particularly a Navajo woman and her
00:11:53.519 --> 00:11:55.361
feelings about her diabetes,
00:11:55.782 --> 00:11:57.583
and then the people I interviewed for my
00:11:57.624 --> 00:11:59.206
qualitative experience.
00:12:00.005 --> 00:12:01.486
interviewing that I did,
00:12:01.626 --> 00:12:04.908
and then just also relating it to how
00:12:04.947 --> 00:12:06.908
we tell stories as leaders.
00:12:08.049 --> 00:12:10.610
There's a lot of leadership conferences
00:12:10.691 --> 00:12:13.971
and trainings where we present leaders as
00:12:13.991 --> 00:12:16.893
that superhero when we know they're not
00:12:16.952 --> 00:12:19.934
superheroes at all and we want to know
00:12:20.774 --> 00:12:21.654
more about them.
00:12:21.715 --> 00:12:23.296
And what are we doing as leaders?
00:12:23.316 --> 00:12:25.437
What kind of story are we sharing?
00:12:26.342 --> 00:12:28.624
And I guess what I like about all
00:12:28.663 --> 00:12:33.184
of that is, you know, we're scientists,
00:12:33.205 --> 00:12:34.885
so we're very based on the facts.
00:12:35.546 --> 00:12:38.307
But facts and truth are oftentimes
00:12:38.407 --> 00:12:43.008
repurposed for the benefit of the people
00:12:43.048 --> 00:12:44.008
who hold the power.
00:12:44.087 --> 00:12:46.729
And so I like the stories of people
00:12:46.769 --> 00:12:48.528
that we have maybe not heard in the
00:12:48.568 --> 00:12:50.250
history books and things like that.
00:12:50.836 --> 00:12:52.535
and what we maybe haven't heard from
00:12:52.576 --> 00:12:54.576
leaders, kind of their backstories.
00:12:55.076 --> 00:12:56.836
So it's a very brief, you know,
00:12:56.856 --> 00:12:57.278
it's brief.
00:12:57.317 --> 00:12:58.798
I'm going to try not to talk too
00:12:58.857 --> 00:12:59.217
long,
00:12:59.758 --> 00:13:01.278
but those are the things that I want
00:13:01.318 --> 00:13:03.778
to share my experiences and how they
00:13:03.818 --> 00:13:05.019
changed my life.
00:13:06.259 --> 00:13:06.700
Perfect.
00:13:06.980 --> 00:13:07.340
Excellent.
00:13:07.679 --> 00:13:09.640
Who's the right person to be in the
00:13:09.681 --> 00:13:10.760
room for your talk?
00:13:10.780 --> 00:13:11.921
I'm going to ask this to all six
00:13:11.941 --> 00:13:13.160
guests that I talked to today.
00:13:13.201 --> 00:13:13.922
Who's the right, who were,
00:13:14.162 --> 00:13:15.741
who were you hoping was in the audience?
00:13:16.903 --> 00:13:19.988
That actually not just people who are the
00:13:20.008 --> 00:13:21.048
big L leaders,
00:13:21.129 --> 00:13:24.914
but the I actually think anybody because I
00:13:24.955 --> 00:13:27.879
think the way we interact with patients,
00:13:27.938 --> 00:13:29.782
if you're a therapist who has a small
00:13:29.822 --> 00:13:32.326
practice or you're on staff in some place.
00:13:32.586 --> 00:13:34.447
healthcare organization,
00:13:35.386 --> 00:13:38.048
I think that you have the opportunity to
00:13:38.187 --> 00:13:41.210
really listen to lived experiences and
00:13:41.909 --> 00:13:43.770
guide your practice that way.
00:13:43.890 --> 00:13:45.831
So I wouldn't say there's anyone,
00:13:45.912 --> 00:13:47.552
I hope there's no one that this wouldn't
00:13:47.572 --> 00:13:48.712
be useful for.
00:13:50.293 --> 00:13:53.195
But I do think it may be interesting
00:13:53.235 --> 00:13:54.075
to leaders,
00:13:54.115 --> 00:13:55.995
people who have been out for a while,
00:13:56.056 --> 00:13:57.777
who maybe have listened to a
00:14:01.419 --> 00:14:03.389
Hopefully there will be leaders in the
00:14:03.429 --> 00:14:04.215
room for that.
00:14:05.256 --> 00:14:07.057
Um, but I think anyone,
00:14:07.217 --> 00:14:09.859
I really think anyone would be interested.
00:14:09.938 --> 00:14:11.340
I would hope they'd be interested.
00:14:11.919 --> 00:14:13.240
The last thing I'm going to say is
00:14:13.360 --> 00:14:14.400
we have,
00:14:14.581 --> 00:14:16.822
we spend a lot of time with patients.
00:14:16.842 --> 00:14:17.023
I mean,
00:14:17.182 --> 00:14:18.903
we all know what it's like to be
00:14:19.524 --> 00:14:22.544
a primary care physician and you just get
00:14:22.585 --> 00:14:23.625
like five seconds.
00:14:24.086 --> 00:14:26.067
We still spend a lot of time with
00:14:26.106 --> 00:14:26.527
people.
00:14:26.986 --> 00:14:30.369
And so we really have a moment to
00:14:30.548 --> 00:14:33.190
hear what's really going on in their lives
00:14:33.230 --> 00:14:34.311
and it can affect.
00:14:34.946 --> 00:14:35.666
how we,
00:14:35.765 --> 00:14:37.927
it affected me when I heard the stories,
00:14:37.986 --> 00:14:40.126
how I decided to guide my practice.
00:14:41.207 --> 00:14:41.508
Perfect.
00:14:41.528 --> 00:14:41.727
All right.
00:14:41.748 --> 00:14:42.528
I'm going to put you back in the
00:14:42.567 --> 00:14:43.567
green room and I'm going to bring in
00:14:43.628 --> 00:14:45.969
our next guest, the next, uh, Ted style,
00:14:46.688 --> 00:14:48.269
uh, speaker, Jennifer Green Wilson,
00:14:48.288 --> 00:14:49.730
Jennifer, uh, welcome.
00:14:49.750 --> 00:14:50.370
Congrats.
00:14:50.450 --> 00:14:51.169
Can't wait.
00:14:51.190 --> 00:14:52.910
Uh, just for context for everybody,
00:14:53.311 --> 00:14:54.910
what's your superhero backstory sort of
00:14:54.951 --> 00:14:55.750
paint a picture for us.
00:14:56.250 --> 00:14:56.812
Okay.
00:14:56.912 --> 00:14:59.652
So I actually am a Canadian trained
00:14:59.672 --> 00:15:00.653
physiotherapist,
00:15:00.692 --> 00:15:01.852
but I've practiced my
00:15:02.457 --> 00:15:04.337
whole professional life in the United
00:15:04.378 --> 00:15:04.859
States.
00:15:04.879 --> 00:15:07.619
And, uh, my, uh,
00:15:08.019 --> 00:15:10.720
probably biggest thing I would say that
00:15:10.779 --> 00:15:13.600
I'm really proud of is I'm a
00:15:13.760 --> 00:15:17.241
transformational leader and I had the
00:15:17.361 --> 00:15:20.923
opportunity, the pleasure to actually, uh,
00:15:20.962 --> 00:15:23.202
develop our initial, uh,
00:15:23.383 --> 00:15:26.423
lamp leadership curriculum way back when.
00:15:27.304 --> 00:15:29.804
And so I'm just so thrilled to be
00:15:29.924 --> 00:15:32.686
back actively involved with this team of
00:15:33.025 --> 00:15:33.745
superheroes.
00:15:34.505 --> 00:15:36.106
So, uh,
00:15:36.126 --> 00:15:37.447
I don't want to skip past a term
00:15:37.486 --> 00:15:38.746
cause you brought something up that I've
00:15:38.787 --> 00:15:39.466
heard before,
00:15:39.586 --> 00:15:40.567
but I don't know if I'd be able
00:15:40.606 --> 00:15:41.287
to define it.
00:15:41.746 --> 00:15:42.467
I don't need, you know,
00:15:42.508 --> 00:15:43.488
the Webster's dictionary.
00:15:44.168 --> 00:15:46.408
How would you describe a transformational
00:15:46.467 --> 00:15:46.707
leader?
00:15:46.847 --> 00:15:47.989
What does that mean?
00:15:48.048 --> 00:15:50.149
Why was that different than a leader?
00:15:50.208 --> 00:15:53.349
So a transformational leader is someone
00:15:53.408 --> 00:15:56.470
who is absolutely passionate about
00:15:57.081 --> 00:16:01.225
change and innovation and how you can
00:16:01.264 --> 00:16:04.267
transform is it's all hands on deck.
00:16:04.966 --> 00:16:06.408
And so the leader,
00:16:06.467 --> 00:16:09.289
the person who's inspiring the masses
00:16:10.289 --> 00:16:13.412
facilitates the process in such a way that
00:16:13.852 --> 00:16:16.514
people who are also leading the followers
00:16:17.254 --> 00:16:18.775
are growing and developing,
00:16:19.096 --> 00:16:22.097
developing at the same time that the
00:16:22.158 --> 00:16:23.958
person who's facilitating and leading.
00:16:24.383 --> 00:16:26.903
So everybody is growing and everybody is
00:16:26.964 --> 00:16:29.044
changing and change happens.
00:16:29.125 --> 00:16:31.004
It's really exciting to see.
00:16:32.025 --> 00:16:34.546
They sound like a fun person to work
00:16:34.625 --> 00:16:36.547
with or for or around.
00:16:37.027 --> 00:16:37.767
That sounds like, I mean,
00:16:38.106 --> 00:16:38.967
I'm listening to this going,
00:16:39.447 --> 00:16:40.447
show me one of those.
00:16:41.288 --> 00:16:41.769
I'll work with you.
00:16:41.788 --> 00:16:43.668
Like that sounds like a thing to do.
00:16:44.309 --> 00:16:44.649
Yeah.
00:16:44.669 --> 00:16:45.129
So Jimmy,
00:16:45.149 --> 00:16:47.250
I'll tell you a small story that I
00:16:47.289 --> 00:16:48.510
had the chance to
00:16:49.421 --> 00:16:51.962
experience, transformational leadership.
00:16:52.062 --> 00:16:53.345
And I actually learned about
00:16:53.404 --> 00:16:55.846
transformational leadership from physical
00:16:55.886 --> 00:16:56.866
therapy students.
00:16:57.587 --> 00:17:01.191
And when I changed how I facilitated their
00:17:01.230 --> 00:17:02.251
learning experience,
00:17:02.672 --> 00:17:06.275
they became more fully engaged and most
00:17:06.315 --> 00:17:06.796
dreaded.
00:17:06.816 --> 00:17:08.616
So I taught the business of physical
00:17:08.636 --> 00:17:09.397
therapy class.
00:17:09.897 --> 00:17:13.340
So the most dreaded class became their
00:17:13.461 --> 00:17:15.383
most exciting class.
00:17:15.682 --> 00:17:16.384
How'd you do that?
00:17:16.993 --> 00:17:17.413
Well,
00:17:17.493 --> 00:17:20.476
that is another talk that we can have.
00:17:20.496 --> 00:17:22.657
I always even want more.
00:17:22.678 --> 00:17:24.838
We call that a front tease in radio.
00:17:25.439 --> 00:17:26.660
I'll give you a little kudos being
00:17:26.700 --> 00:17:27.740
involved with LAMP.
00:17:27.800 --> 00:17:29.981
I've been in this profession for ten years
00:17:30.001 --> 00:17:30.803
since I graduated,
00:17:30.843 --> 00:17:32.044
obviously three years before that.
00:17:32.644 --> 00:17:35.185
I don't think I've ever heard anybody not
00:17:35.266 --> 00:17:36.547
speak highly of LAMP.
00:17:37.207 --> 00:17:39.087
Every time it gets brought up in a
00:17:39.147 --> 00:17:42.049
happy hour or on a stage,
00:17:42.069 --> 00:17:43.371
people are always selling LAMP,
00:17:43.530 --> 00:17:46.513
and they're not even â
00:17:45.509 --> 00:17:46.609
not leader they're not selling it they're
00:17:46.650 --> 00:17:48.550
like i went through this you should do
00:17:48.570 --> 00:17:50.151
this like they're really just telling
00:17:50.171 --> 00:17:51.551
people to come along with them so kudos
00:17:51.571 --> 00:17:54.112
yeah and so i think it's really important
00:17:54.132 --> 00:17:57.173
to honor our past honor our present and
00:17:57.252 --> 00:18:00.074
honor our future because we've had so many
00:18:00.114 --> 00:18:03.414
people over so many years decades that
00:18:03.454 --> 00:18:05.474
have contributed to this space in this
00:18:05.494 --> 00:18:08.415
conversation and so i think you know we've
00:18:08.435 --> 00:18:10.297
been able to make some of these things
00:18:10.356 --> 00:18:11.277
come alive
00:18:11.965 --> 00:18:14.166
and really powerful because of the
00:18:14.186 --> 00:18:15.428
foundation that we've had.
00:18:15.488 --> 00:18:16.929
And so, you know, I just,
00:18:17.068 --> 00:18:19.029
I think we need to acknowledge everybody
00:18:19.130 --> 00:18:21.852
who's being part of this and now Academy.
00:18:21.951 --> 00:18:23.792
All right.
00:18:23.833 --> 00:18:25.253
So give us a little front tease.
00:18:25.334 --> 00:18:25.794
What are we taught?
00:18:25.814 --> 00:18:26.954
What do you get to talk about this
00:18:26.994 --> 00:18:28.756
year at CSM when we go to the
00:18:29.056 --> 00:18:29.556
left coast?
00:18:30.215 --> 00:18:32.518
So, um, I'm going to talk about,
00:18:32.657 --> 00:18:36.299
it's all about passion and,
00:18:36.584 --> 00:18:39.105
That's what leadership is to me at this
00:18:39.144 --> 00:18:39.444
point.
00:18:39.505 --> 00:18:42.046
And I also want to thank the team
00:18:42.185 --> 00:18:43.886
that this is going to be my first
00:18:44.086 --> 00:18:46.607
TED style talk that I've given,
00:18:46.728 --> 00:18:48.407
although I've been involved in LAMP
00:18:48.428 --> 00:18:50.348
leadership for almost two decades.
00:18:50.368 --> 00:18:51.469
So I'm really, really,
00:18:51.528 --> 00:18:54.029
really thrilled to be part of the team.
00:18:54.509 --> 00:18:56.171
And so I have a few things,
00:18:56.230 --> 00:18:58.031
maybe three things that I'd like to share.
00:18:58.192 --> 00:19:01.232
So we all have those tap on the
00:19:01.272 --> 00:19:04.453
shoulder moments when doors and windows
00:19:04.614 --> 00:19:04.894
open.
00:19:05.645 --> 00:19:07.626
And we don't know why they're there.
00:19:08.188 --> 00:19:09.848
And we don't know why we're really being
00:19:09.909 --> 00:19:10.950
tapped on the shoulder.
00:19:11.369 --> 00:19:13.211
But if we pay attention and listen to
00:19:13.250 --> 00:19:16.534
those and go through the doors or climb
00:19:16.554 --> 00:19:17.473
through the windows,
00:19:17.933 --> 00:19:20.375
our journeys and our paths can take us
00:19:20.997 --> 00:19:22.037
in ways,
00:19:22.136 --> 00:19:24.659
in directions that we never thought that
00:19:24.739 --> 00:19:25.940
we could or should.
00:19:26.740 --> 00:19:29.041
And so part of that experience,
00:19:29.102 --> 00:19:31.144
especially with discovering sort of this
00:19:31.243 --> 00:19:33.224
personal leadership, self-leadership,
00:19:33.803 --> 00:19:35.844
So it really, the messages,
00:19:36.164 --> 00:19:39.606
all of us in physical therapy can display
00:19:39.767 --> 00:19:43.028
our leadership and we can lead wherever we
00:19:43.088 --> 00:19:45.130
are at any moment in time.
00:19:45.190 --> 00:19:45.971
And we need that.
00:19:46.030 --> 00:19:48.571
There's such a call for that in healthcare
00:19:48.592 --> 00:19:49.252
at this point.
00:19:49.732 --> 00:19:52.214
And what I discovered was having the
00:19:52.335 --> 00:19:55.616
opportunity to reframe leadership as
00:19:55.717 --> 00:19:57.938
personal leadership, self-leadership,
00:19:58.018 --> 00:19:59.799
meaning all of us can do that,
00:19:59.940 --> 00:20:00.460
be that.
00:20:01.680 --> 00:20:03.181
That's where I found my passion.
00:20:03.281 --> 00:20:06.023
And so I've spent, as I mentioned,
00:20:06.104 --> 00:20:08.404
almost two decades pounding the pavement,
00:20:08.806 --> 00:20:11.067
trying to really build the passion in
00:20:11.247 --> 00:20:15.009
others for this idea and this concept.
00:20:15.510 --> 00:20:17.652
And change requires leadership.
00:20:17.672 --> 00:20:19.173
So going back to transformational
00:20:19.192 --> 00:20:19.693
leadership,
00:20:20.554 --> 00:20:22.855
if we spark leadership at all levels,
00:20:23.276 --> 00:20:26.618
then we can be more influential in
00:20:26.659 --> 00:20:28.039
facilitating that change.
00:20:28.722 --> 00:20:29.742
And so passion,
00:20:29.923 --> 00:20:31.923
the last thing I will say is passion
00:20:32.443 --> 00:20:35.224
is an emotion and emotional intelligence
00:20:35.265 --> 00:20:37.005
is a big part of leadership.
00:20:37.444 --> 00:20:39.586
And so it was so great to be
00:20:39.746 --> 00:20:42.266
able to really hone in on our passion
00:20:42.726 --> 00:20:44.007
and our emotions.
00:20:44.386 --> 00:20:48.428
And that's the fuel that inspires us to
00:20:48.508 --> 00:20:49.347
lead that change.
00:20:50.711 --> 00:20:52.372
Drop the mic, walk off stage, right?
00:20:53.012 --> 00:20:54.794
I'll give you the last thing I'm asking
00:20:54.814 --> 00:20:55.173
each guest.
00:20:56.174 --> 00:20:57.496
Who are the types of people that you
00:20:57.536 --> 00:20:58.717
hope are in the audience?
00:20:58.836 --> 00:21:00.798
And it could be a demographic answer,
00:21:00.818 --> 00:21:01.419
a psychographic.
00:21:02.078 --> 00:21:03.220
Who are you hoping, right?
00:21:03.240 --> 00:21:04.280
Because a lot of these talks,
00:21:04.340 --> 00:21:06.242
I always say, get your flowers,
00:21:06.282 --> 00:21:07.063
get on stage.
00:21:08.064 --> 00:21:10.506
You'll stand there above your colleagues
00:21:10.546 --> 00:21:11.646
for your fifteen minutes of fame.
00:21:12.326 --> 00:21:14.288
I don't know anybody who does that without
00:21:14.328 --> 00:21:14.729
thinking,
00:21:15.148 --> 00:21:17.010
I hope someone steals these ideas or these
00:21:17.090 --> 00:21:18.291
motions and goes and does things.
00:21:18.551 --> 00:21:20.493
Who do you hope is in the audience
00:21:20.513 --> 00:21:21.375
while you're talking?
00:21:22.035 --> 00:21:24.696
Absolutely everyone,
00:21:24.897 --> 00:21:27.180
and that includes our students.
00:21:27.259 --> 00:21:30.662
I know we have thousands of students that
00:21:30.722 --> 00:21:31.884
come to CSM,
00:21:32.364 --> 00:21:34.685
and we absolutely want to make sure that
00:21:34.746 --> 00:21:38.648
students feel welcome and they're included
00:21:38.909 --> 00:21:40.671
because they're just beginning.
00:21:41.222 --> 00:21:42.462
their leadership journeys,
00:21:42.563 --> 00:21:45.605
and we absolutely need them in order to
00:21:45.664 --> 00:21:49.326
push our profession even further.
00:21:49.465 --> 00:21:49.865
Excellent.
00:21:49.925 --> 00:21:50.586
All right, Jennifer,
00:21:50.625 --> 00:21:51.527
go back to the green room.
00:21:51.547 --> 00:21:52.606
We'll talk to you in just a little
00:21:52.626 --> 00:21:52.807
bit.
00:21:52.826 --> 00:21:54.407
We bring on no stranger to the show
00:21:54.468 --> 00:21:54.788
back.
00:21:55.248 --> 00:21:55.667
I don't know,
00:21:55.708 --> 00:21:57.167
half a dozen times on the program.
00:21:57.588 --> 00:21:58.249
Sean Bagney.
00:21:58.269 --> 00:21:59.028
Sean, welcome back, man.
00:21:59.048 --> 00:22:00.430
Thank you.
00:22:00.529 --> 00:22:01.390
Are you talking to me yet?
00:22:02.050 --> 00:22:02.230
No,
00:22:02.651 --> 00:22:03.692
because you always have something good to
00:22:03.731 --> 00:22:03.912
say.
00:22:04.092 --> 00:22:05.912
But I'm going to ask you just reframe
00:22:05.932 --> 00:22:08.272
for the audience what you get to do
00:22:08.333 --> 00:22:09.732
in this pretty cool profession of ours,
00:22:09.792 --> 00:22:10.814
just like your superhero.
00:22:11.854 --> 00:22:13.594
Yeah, there is no superhero.
00:22:13.634 --> 00:22:15.055
But what I get to do is I
00:22:15.075 --> 00:22:17.336
get to help found a company called
00:22:17.375 --> 00:22:18.756
Rehabilitation Performance Institute.
00:22:19.215 --> 00:22:21.596
We have fifteen outpatient physical
00:22:21.616 --> 00:22:23.877
therapy clinics now in the Midwest,
00:22:23.978 --> 00:22:25.298
Indiana, Kentucky and Illinois.
00:22:26.518 --> 00:22:28.398
And we're founded on the fact that health
00:22:28.419 --> 00:22:31.500
care sucks and physical therapy can be the
00:22:31.539 --> 00:22:31.839
change.
00:22:32.693 --> 00:22:34.654
And so that's been my journey.
00:22:34.695 --> 00:22:36.896
And my journey has been don't accept
00:22:37.518 --> 00:22:39.699
status quo and don't accept what other
00:22:39.719 --> 00:22:42.020
people tell you and find your way.
00:22:42.040 --> 00:22:43.642
And that's what I want to talk about
00:22:43.801 --> 00:22:44.622
during my TED talk.
00:22:45.143 --> 00:22:45.663
Is that your talk?
00:22:45.682 --> 00:22:46.703
I mean, you've been physically, you know,
00:22:46.844 --> 00:22:48.204
healthcare sucks and we can fix it.
00:22:48.464 --> 00:22:49.905
Hopefully it's healthcare sucks and this
00:22:49.945 --> 00:22:51.086
is what we can do about it, right?
00:22:51.126 --> 00:22:51.788
What are we looking at?
00:22:51.807 --> 00:22:52.867
Yeah, well,
00:22:53.008 --> 00:22:54.308
it's actually more about the personal
00:22:54.568 --> 00:22:55.970
aspect of what my journey has been.
00:22:57.191 --> 00:23:01.153
Like how I've had to evolve from being
00:23:01.394 --> 00:23:01.413
a...
00:23:03.633 --> 00:23:05.895
someone that enjoyed just taking on every
00:23:05.996 --> 00:23:08.417
aspect of patient care and excited at that
00:23:08.878 --> 00:23:10.760
to really like how we make change on
00:23:11.461 --> 00:23:14.944
a grander stage by no longer doing that
00:23:15.065 --> 00:23:15.486
one-on-one,
00:23:15.546 --> 00:23:18.087
but multiplication and coaching and how
00:23:18.107 --> 00:23:20.109
much harder of a journey that is,
00:23:20.550 --> 00:23:23.213
but how much more rewarding it is when
00:23:23.554 --> 00:23:25.415
we're able to multiply our effect.
00:23:25.756 --> 00:23:26.096
Love that.
00:23:26.613 --> 00:23:27.772
Uh, who,
00:23:28.053 --> 00:23:30.173
since you went so quick through these two
00:23:30.213 --> 00:23:30.534
questions,
00:23:30.554 --> 00:23:31.375
I want to give you a little extra
00:23:31.434 --> 00:23:31.934
time, right?
00:23:32.755 --> 00:23:34.796
Who do you hope the audience and what
00:23:34.836 --> 00:23:35.955
do you hope they do?
00:23:36.296 --> 00:23:36.836
Like what would,
00:23:37.155 --> 00:23:38.136
let me ask you this different way.
00:23:38.317 --> 00:23:39.277
Who do you hope is in the audience
00:23:39.557 --> 00:23:42.038
and what would success look like to you
00:23:42.738 --> 00:23:43.538
a year, three,
00:23:43.637 --> 00:23:46.398
five from now hearing back from those
00:23:46.459 --> 00:23:49.160
people who are in the audience?
00:23:49.240 --> 00:23:49.559
Yeah.
00:23:49.660 --> 00:23:51.441
So who I want in the audience are
00:23:51.480 --> 00:23:54.041
PTAs and VTAs that are passionate about
00:23:54.182 --> 00:23:54.481
like
00:23:55.415 --> 00:23:57.096
making a change in what we do as
00:23:57.116 --> 00:23:57.617
a profession,
00:23:58.357 --> 00:24:00.700
but might not be comfortable in taking on
00:24:00.740 --> 00:24:01.980
that responsibility themselves.
00:24:03.761 --> 00:24:05.962
As we start doing that,
00:24:06.564 --> 00:24:08.384
that's how we become better.
00:24:08.885 --> 00:24:12.288
We have such a connection with our
00:24:12.307 --> 00:24:14.769
patients and our ability to make them
00:24:14.829 --> 00:24:15.190
better.
00:24:16.050 --> 00:24:18.132
And we do a really crappy job of
00:24:18.152 --> 00:24:20.913
taking the accolades for that.
00:24:22.674 --> 00:24:23.875
I want people to understand, like,
00:24:24.416 --> 00:24:26.077
We can change lives.
00:24:26.518 --> 00:24:29.359
We can be the musculoskeletal experts in
00:24:29.380 --> 00:24:31.060
the communities and we can take on that
00:24:31.101 --> 00:24:33.981
responsibility, but it's a responsibility.
00:24:34.383 --> 00:24:35.222
So we have to do that.
00:24:35.262 --> 00:24:36.443
And part of that is being true to
00:24:36.483 --> 00:24:37.084
ourselves and,
00:24:37.804 --> 00:24:39.565
and making sure that we are expanding
00:24:39.585 --> 00:24:39.846
that.
00:24:39.925 --> 00:24:42.467
And so the more PTs and PTAs that
00:24:42.487 --> 00:24:44.347
are willing to take on that risk of
00:24:44.407 --> 00:24:47.589
like being audacious in their career.
00:24:47.630 --> 00:24:48.630
And it doesn't mean you have to be
00:24:48.650 --> 00:24:48.951
an owner.
00:24:49.490 --> 00:24:51.031
It means you're willing to own your
00:24:51.071 --> 00:24:53.272
career, people that will take that on.
00:24:53.832 --> 00:24:55.452
Success for me is seeing more of those
00:24:55.913 --> 00:24:56.673
three to five years,
00:24:56.713 --> 00:24:58.775
people who are willing to fight insurance
00:24:58.835 --> 00:24:59.255
companies,
00:24:59.695 --> 00:25:02.116
people who are willing to not accept that
00:25:02.176 --> 00:25:04.259
I need to see seventy four patients in
00:25:04.318 --> 00:25:06.460
a day because, you know,
00:25:06.599 --> 00:25:07.800
we need to do two hundred percent
00:25:07.840 --> 00:25:08.381
productivity.
00:25:08.401 --> 00:25:09.821
Sure.
00:25:09.862 --> 00:25:12.844
But caring for what you do and doing
00:25:13.503 --> 00:25:14.484
what you're passionate about.
00:25:15.151 --> 00:25:16.612
were really close because you know this
00:25:16.711 --> 00:25:18.632
csm is going to be next to disneyland
00:25:18.912 --> 00:25:21.633
in california and you said with great
00:25:21.673 --> 00:25:23.374
responsibility and i was ready for like
00:25:23.574 --> 00:25:24.994
you drop a spider-man line right with
00:25:25.035 --> 00:25:26.055
great power comes with great
00:25:26.174 --> 00:25:28.195
responsibility and i was waiting for that
00:25:28.236 --> 00:25:30.656
to come up you know um that's a
00:25:30.696 --> 00:25:33.117
great great thing and i will drop this
00:25:33.178 --> 00:25:35.238
one little thing there will be a quote
00:25:36.118 --> 00:25:39.819
in mine from uh when i think the
00:25:39.839 --> 00:25:42.060
best writers all time lynn manuel
00:25:42.864 --> 00:25:43.243
Miranda.
00:25:43.463 --> 00:25:44.944
And so you'll just have to hear that.
00:25:44.964 --> 00:25:46.086
All right.
00:25:46.326 --> 00:25:47.846
All right.
00:25:47.886 --> 00:25:48.467
Back to the green room.
00:25:48.487 --> 00:25:49.807
We'll bring you back for your parting shot
00:25:49.827 --> 00:25:50.588
in just a little bit.
00:25:51.509 --> 00:25:51.990
John Corcoran.
00:25:52.029 --> 00:25:53.609
John, welcome to the podcast.
00:25:54.290 --> 00:25:55.432
Thanks, Jimmy.
00:25:55.471 --> 00:25:56.291
Let's set the stage.
00:25:56.791 --> 00:25:57.932
How do you describe if someone were to
00:25:57.972 --> 00:25:58.553
say, hey, you know,
00:25:58.973 --> 00:26:00.173
where where are you from?
00:26:00.253 --> 00:26:01.755
Not geographically necessarily,
00:26:01.795 --> 00:26:02.875
but from this profession.
00:26:03.256 --> 00:26:04.156
What's your what's your back of the
00:26:04.176 --> 00:26:05.076
baseball card look like?
00:26:05.478 --> 00:26:06.897
Yeah, I started.
00:26:06.917 --> 00:26:07.798
Excuse me.
00:26:07.858 --> 00:26:10.340
I started as a musician before I became
00:26:10.381 --> 00:26:10.681
a P.T.,
00:26:11.618 --> 00:26:14.821
you play i played drums mostly and i
00:26:15.301 --> 00:26:17.403
uh when i was on stage as drums
00:26:17.423 --> 00:26:19.625
but i wrote songs guitar and i still
00:26:19.665 --> 00:26:21.867
do it as a hobby heck yeah i
00:26:21.887 --> 00:26:23.328
just couldn't make it as a living but
00:26:23.568 --> 00:26:25.810
it was such a great um time in
00:26:25.830 --> 00:26:27.492
my life so i still do it as
00:26:27.512 --> 00:26:32.017
a hobby excellent my plan b uh pt
00:26:32.076 --> 00:26:33.718
and and you know it turned out to
00:26:33.758 --> 00:26:36.519
be an amazing plan b i'm now gone
00:26:36.539 --> 00:26:38.281
through every profession
00:26:39.729 --> 00:26:40.950
every job in PT,
00:26:40.970 --> 00:26:43.211
and now I'm the director of rehab at
00:26:43.352 --> 00:26:44.913
NYU Rusk Rehabilitation.
00:26:45.614 --> 00:26:47.234
So it's been a long journey from a
00:26:47.775 --> 00:26:50.916
homeless musician to now the director of a
00:26:50.936 --> 00:26:52.739
large academic program,
00:26:52.759 --> 00:26:56.821
which was really a fun journey.
00:26:56.842 --> 00:26:58.021
And I think in a lot of the
00:26:58.041 --> 00:26:59.804
TED Talks, I talked about that.
00:27:00.023 --> 00:27:01.944
I've done them literally ten years.
00:27:01.984 --> 00:27:03.125
I know it's a ten-year mark.
00:27:03.961 --> 00:27:05.082
And I've done it ten times,
00:27:05.122 --> 00:27:06.482
and one of the talks I gave was,
00:27:06.502 --> 00:27:07.303
you know,
00:27:07.343 --> 00:27:09.623
some of the things as a musician that
00:27:09.682 --> 00:27:10.864
I see in PT.
00:27:10.884 --> 00:27:11.344
You know,
00:27:11.364 --> 00:27:12.663
you wouldn't think there's a lot of
00:27:13.703 --> 00:27:14.403
overlap there,
00:27:14.423 --> 00:27:17.565
but definitely some things I learned from
00:27:18.164 --> 00:27:21.425
different careers that do carry over.
00:27:22.046 --> 00:27:22.425
Yeah.
00:27:22.486 --> 00:27:23.865
Oh, you're just down the Hudson from me,
00:27:24.086 --> 00:27:25.646
and I'm up near West Point.
00:27:26.811 --> 00:27:29.034
So what's a lesson, what's a,
00:27:29.554 --> 00:27:32.676
an approach because you are a musician,
00:27:32.737 --> 00:27:34.557
whether you're doing that for a living,
00:27:34.597 --> 00:27:35.959
you can't, you know,
00:27:35.979 --> 00:27:37.760
you can take the guy out of the
00:27:37.780 --> 00:27:39.001
club or off the stage,
00:27:39.041 --> 00:27:41.103
but you can't change that mentality.
00:27:41.804 --> 00:27:42.765
So what are,
00:27:42.785 --> 00:27:44.605
what is a lesson or a skillset or
00:27:44.705 --> 00:27:46.267
a lens that you look at the world,
00:27:46.307 --> 00:27:48.128
no matter where you are from that
00:27:48.148 --> 00:27:48.608
background?
00:27:48.628 --> 00:27:50.351
You know, I,
00:27:50.431 --> 00:27:51.711
a lot of it to me, you know,
00:27:51.731 --> 00:27:53.353
everyone talks about active listening.
00:27:54.118 --> 00:27:55.920
And I think one of the reasons I've
00:27:56.180 --> 00:27:59.461
been successful in leadership is literally
00:27:59.641 --> 00:28:01.821
learning and knowing before I got into the
00:28:01.842 --> 00:28:03.541
profession how to listen.
00:28:04.001 --> 00:28:06.042
Not just the music, but, you know,
00:28:06.083 --> 00:28:08.243
listen to different parts of instruments,
00:28:08.344 --> 00:28:09.804
different arrangements.
00:28:10.345 --> 00:28:11.865
And I think, you know,
00:28:11.884 --> 00:28:12.925
when you connect with a patient,
00:28:12.945 --> 00:28:14.185
they could tell if you're listening.
00:28:15.071 --> 00:28:16.333
when you connect with your colleagues they
00:28:16.353 --> 00:28:17.854
can tell if you're really listening or
00:28:17.874 --> 00:28:20.055
you're off somewhere else and having that
00:28:20.115 --> 00:28:22.636
focus to really i think too to get
00:28:22.856 --> 00:28:25.038
really professional and an expert in an
00:28:25.159 --> 00:28:26.579
instrument you really got to learn to
00:28:26.640 --> 00:28:28.520
focus and a lot of people have trouble
00:28:28.540 --> 00:28:30.622
with that i i don't that's one i
00:28:30.642 --> 00:28:32.463
mean i have other other challenges like we
00:28:32.503 --> 00:28:34.224
all do but i can focus i can
00:28:34.305 --> 00:28:37.586
listen and patients and staff and my own
00:28:37.626 --> 00:28:40.128
staff i really feel they appreciate that
00:28:40.768 --> 00:28:41.008
Yeah.
00:28:41.028 --> 00:28:43.249
Why are these soft skills so damn hard?
00:28:43.348 --> 00:28:44.269
It's because they're skills.
00:28:44.369 --> 00:28:46.371
And if you don't work on them,
00:28:47.310 --> 00:28:48.811
they atrophy or you don't develop them
00:28:48.872 --> 00:28:49.071
ever.
00:28:49.112 --> 00:28:52.413
And if you do, magically, they get better.
00:28:52.453 --> 00:28:56.615
And a lot of things get simpler,
00:28:56.635 --> 00:28:57.195
not easier,
00:28:57.276 --> 00:29:00.076
simpler if communication is a skill or
00:29:00.096 --> 00:29:00.837
it's not a barrier.
00:29:01.397 --> 00:29:01.998
Absolutely.
00:29:02.798 --> 00:29:03.259
Yeah.
00:29:03.318 --> 00:29:03.519
All right.
00:29:03.538 --> 00:29:04.920
So what are you talking about this year?
00:29:04.940 --> 00:29:06.861
You're no stranger to this style of talk.
00:29:06.921 --> 00:29:07.621
What's the preview?
00:29:08.217 --> 00:29:10.298
The preview is the title of the talk
00:29:10.358 --> 00:29:12.859
is Survival, Life, and Leadership,
00:29:12.901 --> 00:29:14.761
which is this dramatic title,
00:29:15.162 --> 00:29:16.583
but it's really three parts.
00:29:16.742 --> 00:29:17.683
So survival,
00:29:18.404 --> 00:29:20.786
I talk about when I was a brand
00:29:20.806 --> 00:29:21.487
new PT,
00:29:21.846 --> 00:29:23.268
I was working during September
00:29:24.449 --> 00:29:27.352
And that was a very catastrophic time in
00:29:27.412 --> 00:29:29.515
our country and working in a clinic where
00:29:29.535 --> 00:29:32.458
we saw some survivors, a few survivors.
00:29:33.519 --> 00:29:36.241
Then also survivorship in terms of
00:29:36.261 --> 00:29:37.222
Hurricane Sandy,
00:29:37.242 --> 00:29:40.425
which came to the same medical center,
00:29:40.465 --> 00:29:41.166
working through that.
00:29:41.186 --> 00:29:42.607
That's a different style of leadership,
00:29:42.667 --> 00:29:44.750
working during catastrophic times.
00:29:46.086 --> 00:29:47.948
The second part of the talk has to
00:29:47.988 --> 00:29:49.969
do with life lessons.
00:29:50.690 --> 00:29:53.111
And working in an academic medical center,
00:29:53.131 --> 00:29:55.093
I've been privileged to work with some
00:29:55.192 --> 00:29:57.574
really, really interesting patients.
00:29:57.614 --> 00:29:58.755
Like, for example,
00:30:00.777 --> 00:30:03.759
twice I had separated conjoined twins that
00:30:03.798 --> 00:30:04.398
I work with.
00:30:05.480 --> 00:30:06.220
And what I learned,
00:30:06.420 --> 00:30:09.162
they both survived the surgery.
00:30:09.403 --> 00:30:11.084
And what I learned from them and their
00:30:11.124 --> 00:30:11.443
journey
00:30:12.000 --> 00:30:13.260
I talk a little bit about that.
00:30:13.780 --> 00:30:16.083
And then the last part, leadership.
00:30:17.084 --> 00:30:19.346
I've had many great mentors over the
00:30:19.385 --> 00:30:19.746
years,
00:30:20.507 --> 00:30:22.127
and some of the lessons that they've
00:30:22.167 --> 00:30:25.590
provided me have really transformed me
00:30:26.131 --> 00:30:27.972
both at work but outside,
00:30:28.053 --> 00:30:29.153
also my personal life.
00:30:29.193 --> 00:30:31.715
So I bring in a few anecdotes from
00:30:32.636 --> 00:30:32.876
that.
00:30:33.632 --> 00:30:33.951
Perfect.
00:30:33.971 --> 00:30:34.251
All right.
00:30:34.332 --> 00:30:35.592
And you've heard me ask the other guests
00:30:35.652 --> 00:30:35.811
too,
00:30:36.432 --> 00:30:37.813
who do you hope is in the audience?
00:30:37.833 --> 00:30:38.173
But really,
00:30:38.192 --> 00:30:39.472
I think I got better at asking the
00:30:39.492 --> 00:30:41.253
question, the more I asked, which is like,
00:30:41.273 --> 00:30:42.013
you know, who do you hope is there,
00:30:42.034 --> 00:30:42.594
but also like,
00:30:42.614 --> 00:30:44.614
what do you hope you hear about a
00:30:44.854 --> 00:30:46.394
year, three, five years later?
00:30:46.974 --> 00:30:47.555
You know,
00:30:47.595 --> 00:30:49.414
I would love to have a lot of
00:30:49.515 --> 00:30:50.276
students in there.
00:30:50.316 --> 00:30:51.695
And we tend to do at CSM,
00:30:51.776 --> 00:30:54.737
you know, coming from a music background,
00:30:54.997 --> 00:30:55.957
I'm not really proud of this,
00:30:55.977 --> 00:30:57.396
but I almost, you know,
00:30:57.436 --> 00:30:59.377
college wasn't really something I was
00:30:59.657 --> 00:31:00.298
going to do.
00:31:00.357 --> 00:31:01.538
And I I'm glad I did.
00:31:02.625 --> 00:31:04.105
having students there and saying, listen,
00:31:04.125 --> 00:31:05.405
if I can do this, you can,
00:31:05.826 --> 00:31:05.986
you know,
00:31:06.006 --> 00:31:07.546
if you're interested in this and you want
00:31:07.566 --> 00:31:08.486
to get into leadership,
00:31:08.806 --> 00:31:10.166
here's a guy who is, you know,
00:31:10.567 --> 00:31:12.666
driving around the country in a van with
00:31:12.747 --> 00:31:15.048
a band, you know, and now, um,
00:31:15.587 --> 00:31:15.827
you know,
00:31:15.887 --> 00:31:17.388
if you really want to get the leadership,
00:31:17.689 --> 00:31:18.469
I'm not, you know,
00:31:18.528 --> 00:31:20.269
that normal trajectory of it,
00:31:20.308 --> 00:31:21.569
but you can do it.
00:31:21.769 --> 00:31:23.250
And I think I can help students.
00:31:23.762 --> 00:31:26.028
who do have an interest in leadership from
00:31:26.067 --> 00:31:28.374
maybe a non-traditional pathway into it.
00:31:28.835 --> 00:31:32.363
I'd love to see that and talk to
00:31:32.403 --> 00:31:33.105
people like that.
00:31:33.492 --> 00:31:35.473
There's a lot more people than you think
00:31:35.534 --> 00:31:36.535
coming to this profession
00:31:36.595 --> 00:31:37.454
non-traditionally.
00:31:37.494 --> 00:31:38.596
I know we all, I mean, look,
00:31:38.756 --> 00:31:40.156
John and I, we're wearing the ties, man.
00:31:40.176 --> 00:31:41.057
We look all straight laced,
00:31:41.077 --> 00:31:42.357
but this guy's over here banging on the
00:31:42.397 --> 00:31:44.279
drums like in a former life, right?
00:31:44.339 --> 00:31:46.161
I was pushing play and talking into a
00:31:46.221 --> 00:31:48.442
microphone and you can learn a lot from
00:31:48.501 --> 00:31:49.262
those things.
00:31:49.343 --> 00:31:51.223
This is the different things that you
00:31:51.243 --> 00:31:52.704
didn't know could be valuable.
00:31:52.805 --> 00:31:53.085
All right, John,
00:31:53.105 --> 00:31:53.964
I'm gonna put you back in the green
00:31:53.984 --> 00:31:54.086
room.
00:31:54.105 --> 00:31:55.526
We'll bring you back for your parting
00:31:55.546 --> 00:31:55.906
shot.
00:31:56.346 --> 00:31:57.528
No stranger to the show.
00:31:58.167 --> 00:31:59.868
Kristen Walls, there she is.
00:32:00.548 --> 00:32:02.269
Pivoting to the cell phone there, I see.
00:32:02.328 --> 00:32:03.549
Yeah, we had a little connection problem.
00:32:03.589 --> 00:32:04.990
Hi, Jimmy.
00:32:05.009 --> 00:32:06.250
I can't hear anything right now.
00:32:07.090 --> 00:32:07.931
Can't hear anything right now?
00:32:07.951 --> 00:32:08.510
All right.
00:32:08.550 --> 00:32:09.111
Well,
00:32:09.131 --> 00:32:11.412
Kristen comes to us because she's taught
00:32:11.471 --> 00:32:12.231
and led LAMP.
00:32:12.332 --> 00:32:13.492
I'll put you back in the green room,
00:32:13.532 --> 00:32:14.333
bring back Susan.
00:32:14.593 --> 00:32:16.452
Susan, this is called pivoting in LAMP.
00:32:16.472 --> 00:32:17.693
All right.
00:32:19.233 --> 00:32:20.335
What's Kristen's background?
00:32:20.355 --> 00:32:21.035
Do you know it?
00:32:21.055 --> 00:32:22.075
What do you know about Kristen's
00:32:22.095 --> 00:32:22.295
background?
00:32:22.315 --> 00:32:22.555
Oh, my gosh.
00:32:22.575 --> 00:32:25.236
Kristen is absolutely amazing.
00:32:25.722 --> 00:32:27.604
She is a physical therapist,
00:32:27.723 --> 00:32:29.825
worked with the OSU athletes.
00:32:30.305 --> 00:32:31.365
And I'm not going to say the word
00:32:31.505 --> 00:32:33.185
the in front of it, you know,
00:32:33.226 --> 00:32:36.567
because in the Big Ten around here,
00:32:36.606 --> 00:32:38.607
we say go Hoosiers and Boiler Up.
00:32:38.627 --> 00:32:38.708
Yeah.
00:32:38.728 --> 00:32:41.368
Congratulations, by the way.
00:32:41.828 --> 00:32:42.108
I know.
00:32:42.229 --> 00:32:42.509
Right.
00:32:42.548 --> 00:32:44.910
But I'm more of a Boilermaker.
00:32:45.230 --> 00:32:48.270
All right.
00:32:48.290 --> 00:32:49.191
So what do we want to talk about
00:32:49.211 --> 00:32:50.251
in terms of Kristen's talk?
00:32:50.551 --> 00:32:51.852
So Kristen, you know,
00:32:51.951 --> 00:32:53.313
I don't know what Kristen's talk is.
00:32:53.751 --> 00:32:57.473
I know Kristen has made several career
00:32:57.493 --> 00:32:59.555
moves from working with athletes to
00:32:59.595 --> 00:33:01.557
working in the clinic to running a clinic.
00:33:01.576 --> 00:33:06.398
She built an amazing performance center.
00:33:07.200 --> 00:33:09.421
She decided to pivot because she has two
00:33:09.461 --> 00:33:11.563
young, amazing, gorgeous girls.
00:33:12.182 --> 00:33:14.263
And so she pivoted to a whole different
00:33:14.384 --> 00:33:16.945
area of health care to be at home.
00:33:17.086 --> 00:33:19.446
And she does utilization review for
00:33:19.826 --> 00:33:20.708
insurance companies.
00:33:21.172 --> 00:33:23.333
which if someone's gonna review my chart
00:33:23.492 --> 00:33:24.613
and say how many visits I get,
00:33:24.873 --> 00:33:25.893
I want it to be Kristen.
00:33:27.153 --> 00:33:28.574
Oh, maybe she's coming back.
00:33:28.794 --> 00:33:29.834
Can you hear us now, Kristen?
00:33:29.854 --> 00:33:31.335
I can hear you.
00:33:32.474 --> 00:33:33.674
Could you hear everything I said?
00:33:33.714 --> 00:33:34.654
Was that pretty spot on?
00:33:34.674 --> 00:33:34.895
All right,
00:33:35.776 --> 00:33:36.875
I think we're a little bit delayed,
00:33:36.895 --> 00:33:38.957
but that's okay.
00:33:38.997 --> 00:33:39.336
Kristen,
00:33:39.356 --> 00:33:40.876
just give people the back of the baseball
00:33:40.916 --> 00:33:42.257
card, frame them up.
00:33:42.297 --> 00:33:43.117
Who do you get to be?
00:33:43.157 --> 00:33:46.999
Who are you in this profession?
00:33:47.098 --> 00:33:47.878
I can't hear you.
00:33:49.161 --> 00:33:50.942
right well story of my life me talking
00:33:50.961 --> 00:33:52.442
and people not listening or not being able
00:33:52.461 --> 00:33:53.482
to hear me that's just really what it
00:33:53.502 --> 00:33:55.002
looks like all right let's bring all the
00:33:55.042 --> 00:33:57.304
guests back on and we'll go to green
00:33:57.344 --> 00:33:59.045
room this is called the pivot in uh
00:33:59.125 --> 00:34:02.246
in radio uh so parting shot uh we
00:34:02.286 --> 00:34:03.866
say parting shots brought to you by u.s
00:34:03.906 --> 00:34:05.647
physical therapy our friends a national
00:34:05.688 --> 00:34:07.748
network of clinics focused on developing
00:34:07.788 --> 00:34:09.728
clinicians not burning them out leadership
00:34:09.768 --> 00:34:11.269
tracks mentorship career growth
00:34:11.750 --> 00:34:13.471
and the stability to build your future in
00:34:13.490 --> 00:34:13.972
PT.
00:34:14.472 --> 00:34:15.753
If you want a place that supports you
00:34:15.793 --> 00:34:17.875
and how you want to practice, that's USPH.
00:34:17.994 --> 00:34:19.456
Find them at USPH.com.
00:34:19.916 --> 00:34:21.137
That's USPH.com.
00:34:21.157 --> 00:34:22.458
See how we just slipped the live reading
00:34:22.617 --> 00:34:23.518
in there as we're pivoting?
00:34:23.958 --> 00:34:25.199
Kristen, if you can hear us,
00:34:25.639 --> 00:34:26.400
give us a thumbs up.
00:34:26.460 --> 00:34:28.141
If not, we'll pivot to everybody else.
00:34:29.623 --> 00:34:31.224
Lori, let's go to your parting shot.
00:34:31.264 --> 00:34:32.885
What's the last thing you'd want the
00:34:33.005 --> 00:34:36.007
audience to leave thinking about?
00:34:36.027 --> 00:34:36.367
I can't.
00:34:36.487 --> 00:34:36.568
Yay!
00:34:42.096 --> 00:34:42.416
You know,
00:34:42.496 --> 00:34:44.538
I use a few quotes and one is
00:34:44.619 --> 00:34:46.280
psychologist Vivian Brewer.
00:34:46.400 --> 00:34:48.501
And she said that when people talk,
00:34:48.942 --> 00:34:50.603
the world gets constructed.
00:34:50.643 --> 00:34:51.483
And that's what we do.
00:34:51.543 --> 00:34:52.925
We talk with our patients,
00:34:52.965 --> 00:34:54.246
we talk with our team,
00:34:54.646 --> 00:34:56.128
we talk with other leaders.
00:34:56.588 --> 00:34:57.949
And I want everybody,
00:34:58.269 --> 00:35:01.172
students and people who work in clinical
00:35:01.192 --> 00:35:03.153
practice and leaders at different
00:35:03.875 --> 00:35:04.594
positions,
00:35:05.235 --> 00:35:07.257
just to understand they have a huge
00:35:07.438 --> 00:35:08.318
opportunity
00:35:09.119 --> 00:35:11.942
to with others construct the world that
00:35:11.981 --> 00:35:13.483
they want to see together.
00:35:14.423 --> 00:35:14.844
Love that.
00:35:14.963 --> 00:35:16.244
Good parting shot.
00:35:17.306 --> 00:35:17.686
Jennifer,
00:35:17.706 --> 00:35:18.907
we'll go parting shot next with you.
00:35:18.927 --> 00:35:19.849
What do you want to leave with the
00:35:19.889 --> 00:35:20.309
audience?
00:35:21.010 --> 00:35:23.351
So I just want you to know that
00:35:23.572 --> 00:35:26.815
feeling passionate is fun.
00:35:27.635 --> 00:35:31.518
And I really want to help everybody or
00:35:31.559 --> 00:35:34.922
to ask them what their passion is,
00:35:34.961 --> 00:35:36.182
what they're passionate about.
00:35:36.811 --> 00:35:39.612
and really feel that and let that guide
00:35:39.652 --> 00:35:43.213
you in your professional leadership
00:35:43.293 --> 00:35:43.614
journey.
00:35:44.494 --> 00:35:45.014
Love it.
00:35:45.034 --> 00:35:46.315
Sean, you've done this before.
00:35:46.454 --> 00:35:47.735
No stranger to the parting shot.
00:35:47.755 --> 00:35:48.476
What do you want to leave with you?
00:35:48.496 --> 00:35:49.536
What's your mic drop moment?
00:35:51.556 --> 00:35:53.356
This is an opportunity for people to hear
00:35:53.416 --> 00:35:56.117
the stories of so many people that have
00:35:56.157 --> 00:35:57.498
affected the profession of physical
00:35:57.518 --> 00:35:57.938
therapy.
00:35:58.739 --> 00:36:01.880
And it's not an instantaneous moment
00:36:01.900 --> 00:36:02.480
you're looking at.
00:36:03.061 --> 00:36:04.081
This is generational.
00:36:04.625 --> 00:36:05.905
And we need people to take up the
00:36:05.925 --> 00:36:08.306
next generation and leave this profession
00:36:08.327 --> 00:36:10.108
where it needs to go.
00:36:10.168 --> 00:36:12.570
That with the voice and the beard sounds
00:36:12.630 --> 00:36:13.451
very serious.
00:36:13.510 --> 00:36:13.851
Good.
00:36:13.931 --> 00:36:14.391
All right, John,
00:36:14.411 --> 00:36:15.311
all the way from New York City,
00:36:15.331 --> 00:36:16.353
what's your parting shot today?
00:36:16.893 --> 00:36:19.775
Parting shot is these skills can be
00:36:19.835 --> 00:36:20.175
learned.
00:36:20.476 --> 00:36:22.257
A lot of people feel leadership is
00:36:22.317 --> 00:36:23.938
something people have or you don't.
00:36:24.706 --> 00:36:25.266
But guess what?
00:36:25.327 --> 00:36:27.327
You can learn it and you should come,
00:36:27.347 --> 00:36:29.367
get involved with LAMP, come to the talk.
00:36:30.007 --> 00:36:31.987
We're going to teach and we're also
00:36:32.027 --> 00:36:33.449
available to help you.
00:36:33.949 --> 00:36:35.768
Many students come out unprepared for
00:36:35.809 --> 00:36:37.248
leadership until recently.
00:36:38.449 --> 00:36:39.849
Jennifer's course,
00:36:40.190 --> 00:36:41.510
most students are scared of this,
00:36:41.969 --> 00:36:43.911
but we can help you and you can
00:36:43.951 --> 00:36:44.271
learn it.
00:36:45.490 --> 00:36:46.090
All right, Kristen,
00:36:46.110 --> 00:36:47.630
do we have the audio back together?
00:36:47.670 --> 00:36:49.592
How's that looking?
00:36:49.692 --> 00:36:50.291
I think so.
00:36:50.391 --> 00:36:50.992
Can you hear me?
00:36:51.971 --> 00:36:53.110
A little bit, you're a little delayed.
00:36:53.170 --> 00:36:53.492
Kristen,
00:36:53.512 --> 00:36:56.152
give people context real quick about who
00:36:56.172 --> 00:36:57.233
you are in the profession.
00:36:58.652 --> 00:36:59.092
Okay.
00:36:59.693 --> 00:37:00.934
I'm Kristen Walls.
00:37:01.534 --> 00:37:03.914
My background is I'm a residency trained
00:37:03.934 --> 00:37:04.755
sports PT,
00:37:05.115 --> 00:37:06.755
worked in collegiate athletics and
00:37:06.815 --> 00:37:07.976
outpatient ortho,
00:37:08.436 --> 00:37:10.597
and have now found my way into kind
00:37:10.657 --> 00:37:12.777
of non-clinical work on the utilization
00:37:12.838 --> 00:37:13.257
side.
00:37:15.018 --> 00:37:15.219
Yeah.
00:37:15.318 --> 00:37:17.480
And then I'm active in my state chapter
00:37:17.519 --> 00:37:18.059
in Ohio.
00:37:18.786 --> 00:37:20.487
And within the Academy of Leadership and
00:37:20.527 --> 00:37:22.128
Innovation with LAMP leadership,
00:37:22.507 --> 00:37:26.409
I'm also the education chair for the
00:37:26.429 --> 00:37:26.851
Academy.
00:37:26.911 --> 00:37:27.971
All right.
00:37:28.010 --> 00:37:29.092
What are you jumping on stage?
00:37:29.132 --> 00:37:29.871
What's the story?
00:37:29.952 --> 00:37:31.293
Here's your chance to sort of tease
00:37:31.353 --> 00:37:33.173
forward and put butts in seats coming up.
00:37:33.213 --> 00:37:35.175
And I'll give the details about when the
00:37:35.215 --> 00:37:36.135
session is all that.
00:37:36.175 --> 00:37:37.336
Focus on the story.
00:37:39.518 --> 00:37:40.117
Sure.
00:37:40.177 --> 00:37:40.318
Well,
00:37:40.338 --> 00:37:42.360
first I want to say congratulations on
00:37:42.400 --> 00:37:44.960
being the recipient of our LAMP Lighter
00:37:45.061 --> 00:37:47.422
Award for twenty twenty five, Jimmy.
00:37:47.483 --> 00:37:48.063
Big deal.
00:37:49.563 --> 00:37:51.443
Appreciate it.
00:37:51.483 --> 00:37:52.324
Yes.
00:37:52.344 --> 00:37:53.445
But my story,
00:37:54.385 --> 00:37:56.726
the one I gave in Boston was called
00:37:56.786 --> 00:37:57.608
Don't Shrink.
00:37:58.148 --> 00:38:00.009
So it was about kind of finding your
00:38:00.048 --> 00:38:01.650
purpose and moving towards
00:38:02.329 --> 00:38:03.110
self-leadership.
00:38:03.471 --> 00:38:05.452
And this is also a self-leadership story
00:38:05.512 --> 00:38:07.152
called You Matter Too.
00:38:07.992 --> 00:38:10.994
And it's kind of my exploration and
00:38:11.155 --> 00:38:13.235
finding myself after being
00:38:14.090 --> 00:38:15.851
lost in the role of being a physical
00:38:15.891 --> 00:38:18.333
therapist and forgetting myself along the
00:38:18.353 --> 00:38:20.954
way so that that self-abandonment that
00:38:21.016 --> 00:38:24.016
many of us feel um as providers and
00:38:24.077 --> 00:38:26.358
parents and the sandwich generation
00:38:26.398 --> 00:38:28.300
everything in between it's you know don't
00:38:28.320 --> 00:38:30.380
forget yourself along the way and care for
00:38:30.400 --> 00:38:33.043
yourself love it all right well you're no
00:38:33.063 --> 00:38:34.423
stranger to the show you know how we
00:38:34.463 --> 00:38:36.184
wrap up what's the parting shot you'd want
00:38:36.224 --> 00:38:37.146
to leave with the audience
00:38:39.079 --> 00:38:39.719
Yeah.
00:38:39.739 --> 00:38:41.059
So every audience,
00:38:41.599 --> 00:38:43.300
I think anyone who's maybe feeling that
00:38:43.340 --> 00:38:45.121
should be coming to the TED Talks and
00:38:45.141 --> 00:38:46.862
maybe hearing this ten minute story just
00:38:46.902 --> 00:38:48.184
for inspiration and connection.
00:38:48.744 --> 00:38:51.485
But my big, you know,
00:38:51.505 --> 00:38:52.907
parting shot would be and I think it's
00:38:52.947 --> 00:38:54.987
kind of consistent for every podcast I've
00:38:55.007 --> 00:38:57.128
done with you is provide your wellness and
00:38:57.168 --> 00:38:59.751
professional sustainability has to be in
00:38:59.791 --> 00:39:01.711
the forefront and the leaders get to help
00:39:02.291 --> 00:39:03.972
drive that and be a part of that.
00:39:05.800 --> 00:39:08.463
So I would say let's make this a
00:39:08.503 --> 00:39:08.882
focus.
00:39:08.922 --> 00:39:10.744
Let's continue to keep our workforce
00:39:10.784 --> 00:39:13.146
together and healthy.
00:39:13.186 --> 00:39:13.726
Sounds great.
00:39:14.106 --> 00:39:14.507
Perfect.
00:39:14.586 --> 00:39:15.507
All right.
00:39:15.527 --> 00:39:16.429
No pressure, Susan,
00:39:16.449 --> 00:39:17.769
but you get to back clean up here
00:39:17.789 --> 00:39:18.570
with a parting shot.
00:39:18.590 --> 00:39:19.371
What do you want to leave with the
00:39:19.411 --> 00:39:20.592
audience as we wrap up?
00:39:21.492 --> 00:39:24.114
I would say this talk is amazing for
00:39:24.193 --> 00:39:27.257
anybody who's had any sort of
00:39:27.396 --> 00:39:30.579
uncomfortable feeling in their profession
00:39:30.639 --> 00:39:31.760
as a PT, right?
00:39:32.454 --> 00:39:33.835
all leave i've talked about the big l
00:39:33.876 --> 00:39:35.818
and the little l a lot of our
00:39:35.958 --> 00:39:38.820
ted style talks come from a place of
00:39:39.940 --> 00:39:41.061
of getting comfortable with the
00:39:41.121 --> 00:39:43.983
uncomfortable right of a time when you've
00:39:44.003 --> 00:39:46.045
had to grow a time of when you've
00:39:46.105 --> 00:39:49.708
had to figure something out and again when
00:39:49.768 --> 00:39:51.349
i went to my first one i got
00:39:51.369 --> 00:39:52.730
there and i thought oh my gosh i'm
00:39:52.769 --> 00:39:54.291
not the only one that went through
00:39:54.351 --> 00:39:56.432
something like that oh they went through
00:39:56.452 --> 00:39:58.193
that too and that's how they got through
00:39:58.273 --> 00:40:00.715
it um it's it's just
00:40:01.943 --> 00:40:05.485
It's an amazing way to connect with others
00:40:05.867 --> 00:40:07.527
who have gone through something similar.
00:40:07.588 --> 00:40:09.389
You may not connect with every single
00:40:09.449 --> 00:40:09.989
talk,
00:40:10.490 --> 00:40:12.373
but I guarantee if you are a physical
00:40:12.413 --> 00:40:16.456
therapist in any sort of practice or work,
00:40:17.376 --> 00:40:18.818
somebody is going to have something on
00:40:18.838 --> 00:40:20.320
that stage that you're going to connect
00:40:20.380 --> 00:40:22.822
with and feel better because of it.
00:40:22.842 --> 00:40:23.202
Yeah.
00:40:23.862 --> 00:40:25.204
And the funny part is just how it
00:40:25.224 --> 00:40:25.545
happens.
00:40:25.585 --> 00:40:26.806
The people who are in the audience in
00:40:26.826 --> 00:40:27.666
a couple of years,
00:40:28.990 --> 00:40:30.110
You're going to be telling one of those
00:40:30.150 --> 00:40:31.070
stories on stage.
00:40:31.452 --> 00:40:32.291
It's in the show notes,
00:40:32.311 --> 00:40:33.132
but I will say it here.
00:40:33.172 --> 00:40:34.351
The LAMP leadership style,
00:40:34.552 --> 00:40:35.391
TED style talks,
00:40:35.771 --> 00:40:38.172
shared lessons on leading within and
00:40:38.213 --> 00:40:38.813
leading others.
00:40:38.932 --> 00:40:40.313
Thursday, February twelfth.
00:40:40.393 --> 00:40:41.793
That's two o'clock p.m.
00:40:41.813 --> 00:40:42.753
to three thirty.
00:40:43.293 --> 00:40:45.253
Check your APTA app and check your
00:40:45.273 --> 00:40:46.655
programs at home.
00:40:46.954 --> 00:40:47.974
Hey, thanks for doing this.
00:40:48.195 --> 00:40:49.434
Congrats on a decade.
00:40:49.894 --> 00:40:51.775
Getting people together, you know,
00:40:51.936 --> 00:40:52.755
once is difficult.
00:40:52.795 --> 00:40:54.076
Never mind ten times in a row.
00:40:54.436 --> 00:40:56.277
So thanks so much for sharing here.
00:40:56.297 --> 00:40:57.376
And we'll see you guys in L.A.
00:41:01.898 --> 00:41:02.418
Thanks, Jimmy.
00:41:02.619 --> 00:41:03.400
See, Keith?
00:41:03.460 --> 00:41:04.219
We read the script.
00:41:04.300 --> 00:41:04.820
Happy now?