Revenue cycle management in physical therapy is broken.
Between 26 billing steps, third-party payers, denials, undercoding, delayed reimbursements, and shrinking insurance contracts, PT clinic owners are spending more time chasing dollars than treating patients.
In this episode of PT Breakfast Club, Jimmy McKay and Dave Kittle break down:
Why PT billing feels insane
How AI is entering revenue cycle management
What it means for in-network and out-of-network practices
And why automation may be step one before advocacy ever works
If you’re a clinic owner tired of delayed payments, denied claims, or paying 6–10% to billing companies… this episode matters.
⏱ Chapters
00:00 – Intro And Updates
03:42 – What Is RCM
11:20 – The 26 Billing Steps
22:15 – AI In Revenue
36:10 – Insurance Contract Reality
48:30 – Cash Vs In Network
01:02:15 – Final Takeaways
