May 1, 2025

The Note Ninjas: Burnout - Proof Documentation for PTs & OTs

The Note Ninjas: Burnout - Proof Documentation for PTs & OTs

Nicole and Stephanie, aka The Note Ninjas, are an OT and PT duo teaching therapists how to cut documentation time without cutting corners. In this episode, they join Jimmy to talk about their personal breaking points, how they created a better way to document, and why creative treatment doesn’t have to come at the cost of defensibility or compliance.

They also preview their upcoming CEU-approved virtual summit, where therapists will walk away with actionable documentation strategies and treatment ideas that actually help real humans.

WEBVTT

00:00:01.100 --> 00:00:02.302
We'll do the big fancy logo thing.

00:00:07.424 --> 00:00:08.103
And they're back.

00:00:08.423 --> 00:00:09.505
The note ninjas are here.

00:00:09.564 --> 00:00:11.744
I figured more masks, not enough weapons.

00:00:11.785 --> 00:00:13.185
Like where are the, no, no weapons.

00:00:13.246 --> 00:00:13.605
All right.

00:00:13.705 --> 00:00:15.446
Well, if you had, oh, first question.

00:00:15.946 --> 00:00:18.088
If you had weapons as note ninjas,

00:00:18.167 --> 00:00:18.888
as healthcare providers,

00:00:18.908 --> 00:00:20.388
what would they be?

00:00:20.489 --> 00:00:21.570
Oh man.

00:00:21.629 --> 00:00:22.289
I would say like a,

00:00:22.510 --> 00:00:24.251
like a recording pen type

00:00:24.291 --> 00:00:25.690
of thing that I could just like,

00:00:26.972 --> 00:00:27.911
and then it like goes to my

00:00:27.931 --> 00:00:28.612
computer and it's done.

00:00:28.632 --> 00:00:29.733
I have that.

00:00:33.399 --> 00:00:34.320
Well, I want that.

00:00:34.442 --> 00:00:34.841
Like a goniometer.

00:00:34.862 --> 00:00:35.662
Like a goniometer would be

00:00:35.682 --> 00:00:37.164
like what a note ninja might carry.

00:00:37.183 --> 00:00:38.805
You know what I mean?

00:00:38.826 --> 00:00:40.027
Threaten people with ranging

00:00:40.046 --> 00:00:40.968
their shoulder or something.

00:00:41.027 --> 00:00:41.109
Yeah.

00:00:41.128 --> 00:00:41.249
Yeah.

00:00:41.268 --> 00:00:41.848
All right.

00:00:41.929 --> 00:00:42.850
Introduce yourselves to the

00:00:42.869 --> 00:00:45.213
people who don't know who you are.

00:00:45.692 --> 00:00:45.973
All right.

00:00:46.014 --> 00:00:46.594
Hi, everyone.

00:00:46.694 --> 00:00:47.314
I'm Nicole.

00:00:47.594 --> 00:00:48.435
And I'm Stephanie.

00:00:48.595 --> 00:00:49.597
We're the Note Ninjas,

00:00:49.857 --> 00:00:51.298
an OT and PT duo teaching

00:00:51.359 --> 00:00:52.661
other therapists treatment

00:00:52.680 --> 00:00:53.561
ideas and documentation.

00:00:54.212 --> 00:00:55.152
That is not the first time

00:00:55.171 --> 00:00:55.872
you guys have done that.

00:00:55.912 --> 00:00:56.512
You guys are pros.

00:00:56.533 --> 00:00:58.194
We've been practicing, yeah.

00:00:58.274 --> 00:00:58.914
All right,

00:00:58.954 --> 00:01:00.435
so let's go backwards before we

00:01:00.475 --> 00:01:00.895
go forwards,

00:01:00.914 --> 00:01:01.594
because we're talking about

00:01:01.615 --> 00:01:03.856
an event that you've put together.

00:01:04.055 --> 00:01:04.777
You want people to come.

00:01:04.856 --> 00:01:05.296
They should,

00:01:05.356 --> 00:01:06.496
because you solved the problem

00:01:06.537 --> 00:01:08.638
you wish was solved for you.

00:01:08.697 --> 00:01:09.259
You did that.

00:01:09.599 --> 00:01:10.159
Let's go back.

00:01:10.858 --> 00:01:12.299
What was your personal, each of you,

00:01:12.319 --> 00:01:14.040
your breaking point with documentation?

00:01:14.460 --> 00:01:15.742
Was there a specific, like,

00:01:15.841 --> 00:01:16.641
I'm going to pull my hair out,

00:01:16.662 --> 00:01:17.561
I can't do this anymore

00:01:17.621 --> 00:01:18.843
moment that led to the

00:01:18.882 --> 00:01:20.403
creation of you putting on

00:01:21.144 --> 00:01:22.605
the, the ninja, you know,

00:01:22.665 --> 00:01:24.085
garb and becoming the note ninjas.

00:01:24.105 --> 00:01:24.587
What was it?

00:01:25.668 --> 00:01:26.388
I used to always say,

00:01:26.408 --> 00:01:27.789
I used to bring my computer

00:01:27.808 --> 00:01:28.590
home at night and I would

00:01:28.609 --> 00:01:29.950
just be sitting on my couch

00:01:30.131 --> 00:01:31.891
and usually go to bed early.

00:01:31.951 --> 00:01:32.393
I'd be up to like,

00:01:32.433 --> 00:01:33.274
I remember being up to

00:01:33.313 --> 00:01:34.614
eleven thirty at night and it's like,

00:01:34.635 --> 00:01:35.816
all right, we need to go to bed.

00:01:35.855 --> 00:01:37.096
Like this needs to be over.

00:01:37.137 --> 00:01:38.837
And it was just so stressful.

00:01:38.858 --> 00:01:40.159
And I just dreaded and I

00:01:40.179 --> 00:01:40.980
wanted to see almost less

00:01:41.019 --> 00:01:41.879
patients sometimes to do

00:01:41.920 --> 00:01:43.221
like less paperwork at the

00:01:43.260 --> 00:01:43.902
end of the day.

00:01:44.221 --> 00:01:45.162
And I just really couldn't

00:01:45.203 --> 00:01:45.722
take it anymore.

00:01:45.742 --> 00:01:46.584
It was burning me out.

00:01:47.954 --> 00:01:48.974
Yeah, and I would say, I mean,

00:01:49.615 --> 00:01:51.115
my very first evaluation,

00:01:51.156 --> 00:01:52.296
it took me four hours.

00:01:52.736 --> 00:01:54.418
And then I had very poor

00:01:54.498 --> 00:01:55.697
internet connection at home.

00:01:55.718 --> 00:01:56.838
And I like brought all my notes home.

00:01:56.858 --> 00:01:57.299
And like,

00:01:57.319 --> 00:01:58.478
I would literally spend like six

00:01:58.519 --> 00:01:59.620
hours doing documentation

00:01:59.680 --> 00:02:00.920
at night because I had no

00:02:01.000 --> 00:02:01.680
idea what I was doing

00:02:01.700 --> 00:02:02.620
because nobody taught me.

00:02:04.004 --> 00:02:04.125
Yeah.

00:02:04.165 --> 00:02:04.745
It's like, well,

00:02:04.786 --> 00:02:06.206
your CI will teach you and

00:02:06.486 --> 00:02:07.186
then figure it out.

00:02:07.266 --> 00:02:09.108
And meanwhile, the CI was taught by a CI.

00:02:09.147 --> 00:02:10.188
So it's a photocopy of a

00:02:10.229 --> 00:02:11.590
photocopy of a photocopy.

00:02:12.129 --> 00:02:12.850
And then we wind up just

00:02:12.890 --> 00:02:14.632
doing what we think we should be doing,

00:02:15.092 --> 00:02:16.453
but not what we should be doing.

00:02:16.492 --> 00:02:16.693
Right.

00:02:17.152 --> 00:02:18.014
We're told all the time.

00:02:18.294 --> 00:02:19.955
I remember I was told in PT school anyway,

00:02:20.354 --> 00:02:21.656
which was document every

00:02:21.695 --> 00:02:23.897
single thing this way, you know,

00:02:23.918 --> 00:02:24.617
you're safe.

00:02:25.057 --> 00:02:25.419
And I'm like,

00:02:26.139 --> 00:02:28.262
am I though like am I really

00:02:28.442 --> 00:02:29.323
safe just because I did a

00:02:29.383 --> 00:02:30.924
lot so you you you two

00:02:30.943 --> 00:02:31.705
teach therapists how to

00:02:31.764 --> 00:02:33.026
document more defensively

00:02:33.206 --> 00:02:35.288
and creatively what does

00:02:35.308 --> 00:02:36.409
that actually look like in

00:02:36.469 --> 00:02:37.491
practice walk us through a

00:02:37.531 --> 00:02:38.913
common example of how a

00:02:38.992 --> 00:02:40.914
boring note becomes more of

00:02:40.935 --> 00:02:45.058
a badass note so we just like to

00:02:45.942 --> 00:02:47.203
say that you don't have to write a lot.

00:02:47.242 --> 00:02:47.823
You just have to write

00:02:47.842 --> 00:02:48.763
exactly what you did.

00:02:48.902 --> 00:02:50.123
We just have to focus on the

00:02:50.183 --> 00:02:51.003
skill of the clinician,

00:02:51.084 --> 00:02:53.025
not necessarily the steps

00:02:53.064 --> 00:02:53.844
of any activity.

00:02:53.865 --> 00:02:54.665
So that's what we focus a

00:02:54.686 --> 00:02:55.485
lot in our trainings,

00:02:55.566 --> 00:02:57.447
showing an activity and

00:02:57.467 --> 00:02:58.206
then exactly how to

00:02:58.227 --> 00:03:00.087
document and living out the

00:03:00.108 --> 00:03:01.609
stuff that's really not important.

00:03:01.688 --> 00:03:02.669
It might be important why

00:03:02.709 --> 00:03:04.110
the patient was doing it to reach a goal,

00:03:04.409 --> 00:03:05.530
but not necessarily the

00:03:05.650 --> 00:03:07.251
steps of all the activities

00:03:07.290 --> 00:03:07.850
that you're doing.

00:03:07.871 --> 00:03:09.092
Yeah, it's like,

00:03:09.675 --> 00:03:09.836
Yeah.

00:03:09.855 --> 00:03:11.076
And to incorporate like the

00:03:11.116 --> 00:03:11.978
skilled phrases,

00:03:12.038 --> 00:03:13.218
I think is like the big thing.

00:03:13.258 --> 00:03:14.098
So, you know,

00:03:14.120 --> 00:03:15.520
we keep the list of skilled

00:03:15.561 --> 00:03:16.861
phrases like facilitated,

00:03:16.942 --> 00:03:17.681
engaged instead of

00:03:17.741 --> 00:03:21.004
tolerated and like things like that.

00:03:21.064 --> 00:03:23.567
Can we retire tolerated?

00:03:24.768 --> 00:03:25.608
It's about time.

00:03:25.647 --> 00:03:27.289
Have you ever like imagine

00:03:27.330 --> 00:03:28.390
someone was like, oh,

00:03:28.411 --> 00:03:29.531
I went to have drinks with

00:03:29.551 --> 00:03:30.692
my friend Jimmy.

00:03:30.992 --> 00:03:31.372
Oh, yeah.

00:03:31.532 --> 00:03:32.032
What's he like?

00:03:32.073 --> 00:03:33.054
Well, I tolerated it.

00:03:33.074 --> 00:03:35.096
Well, that sound positive at all.

00:03:38.711 --> 00:03:39.550
No, it sounds awful.

00:03:39.570 --> 00:03:40.912
You should not be reimbursed for that.

00:03:40.931 --> 00:03:41.012
Yeah.

00:03:42.532 --> 00:03:43.893
So you've mentioned cutting the fluff.

00:03:44.073 --> 00:03:44.913
What are the top two or

00:03:44.953 --> 00:03:45.832
three things besides

00:03:45.872 --> 00:03:47.834
tolerated that therapists

00:03:47.854 --> 00:03:48.775
should stop doing in their

00:03:48.794 --> 00:03:50.254
notes outside of what you just mentioned,

00:03:50.275 --> 00:03:51.335
which is like writing down

00:03:51.395 --> 00:03:52.475
just a list of steps?

00:03:54.171 --> 00:03:54.671
Good question.

00:03:55.453 --> 00:03:55.832
Let's see.

00:03:55.872 --> 00:03:57.554
Stop being vague with your notes.

00:03:57.574 --> 00:03:59.074
So we always say cut the fluff,

00:03:59.115 --> 00:04:00.836
but that doesn't mean being vague.

00:04:00.855 --> 00:04:02.176
You need to be specific.

00:04:02.236 --> 00:04:03.978
So we need to be incorporating,

00:04:04.397 --> 00:04:05.538
incorporating the right

00:04:05.579 --> 00:04:06.759
things into your notes.

00:04:06.780 --> 00:04:08.341
So the skill that you use,

00:04:08.360 --> 00:04:09.662
the strategy that you use,

00:04:09.681 --> 00:04:11.622
what cues you're providing, you know,

00:04:11.682 --> 00:04:13.243
you don't want to be vague in that, like,

00:04:13.343 --> 00:04:15.284
oh, just facilitated a balance activity.

00:04:15.344 --> 00:04:16.625
You know, why did you do that?

00:04:16.745 --> 00:04:18.166
And what did you bring to

00:04:18.206 --> 00:04:19.307
that treatment that a lay

00:04:19.326 --> 00:04:21.369
person could not have done?

00:04:21.468 --> 00:04:23.310
And even just how they're progressing or,

00:04:23.906 --> 00:04:25.007
you have to modify so they

00:04:25.026 --> 00:04:26.327
can do that that day if

00:04:26.367 --> 00:04:26.968
they could do something the

00:04:26.987 --> 00:04:27.728
other day and today they

00:04:27.749 --> 00:04:28.829
can't that's fine people

00:04:28.850 --> 00:04:29.831
are going to go up and down

00:04:30.490 --> 00:04:31.651
but they present what did

00:04:31.672 --> 00:04:33.112
you do and then how did the

00:04:33.132 --> 00:04:34.374
patient present it's all

00:04:34.533 --> 00:04:35.654
much more important than

00:04:35.694 --> 00:04:36.475
those little steps in

00:04:36.536 --> 00:04:38.216
between all right so

00:04:38.257 --> 00:04:39.237
typically things like

00:04:39.278 --> 00:04:40.098
compliance and

00:04:40.117 --> 00:04:40.899
defensibility and

00:04:40.939 --> 00:04:42.300
documentation and

00:04:42.360 --> 00:04:43.841
creativity are like two

00:04:43.920 --> 00:04:45.122
ends of the spectrum right

00:04:45.281 --> 00:04:46.543
we're taught in school pt

00:04:46.562 --> 00:04:48.285
school ot school slp school

00:04:49.543 --> 00:04:50.985
the creativity is not on the syllabus,

00:04:51.266 --> 00:04:51.526
right?

00:04:51.886 --> 00:04:53.127
But we work with humans,

00:04:53.528 --> 00:04:55.249
so we want to be creative.

00:04:55.269 --> 00:04:56.290
So how do you guys teach

00:04:56.310 --> 00:04:58.252
people to balance creative

00:04:58.312 --> 00:04:59.572
patient-specific treatment

00:04:59.593 --> 00:05:01.134
planning with the need for

00:05:01.173 --> 00:05:02.154
those things that have to be there,

00:05:02.175 --> 00:05:02.975
like compliance and

00:05:02.995 --> 00:05:04.437
defensibility and documentation?

00:05:05.458 --> 00:05:05.538
Well,

00:05:05.557 --> 00:05:06.778
I think it's just like important that

00:05:06.999 --> 00:05:08.420
like a lot of people think that we need,

00:05:08.439 --> 00:05:09.800
like you, especially with social media,

00:05:09.841 --> 00:05:11.163
you see all these crazy

00:05:11.202 --> 00:05:13.004
equipment that you use.

00:05:13.084 --> 00:05:14.425
And like, it's so like, oh wow,

00:05:14.485 --> 00:05:15.466
I want that, you know?

00:05:15.886 --> 00:05:17.648
But when it comes down to it, like,

00:05:18.350 --> 00:05:19.310
you have to like think about

00:05:19.411 --> 00:05:20.572
you and your patients.

00:05:20.591 --> 00:05:21.892
Like, what do you have the means to,

00:05:21.932 --> 00:05:22.093
you know,

00:05:22.113 --> 00:05:22.954
you have to work within your

00:05:22.994 --> 00:05:23.935
means of the equipment.

00:05:24.235 --> 00:05:25.896
So we like to bring like these simple,

00:05:26.336 --> 00:05:27.658
basic treatments and then

00:05:27.677 --> 00:05:28.838
just kind of elevate them.

00:05:28.879 --> 00:05:29.860
And that's going to show progress.

00:05:29.899 --> 00:05:30.721
It's going to challenge them.

00:05:30.761 --> 00:05:31.862
Plus it's going to be more fun.

00:05:32.334 --> 00:05:33.076
And then we want to keep it

00:05:33.115 --> 00:05:34.716
patient centered for the patient.

00:05:35.036 --> 00:05:36.218
So instead of, you know,

00:05:36.257 --> 00:05:37.398
just doing a ball toss,

00:05:37.437 --> 00:05:38.499
maybe you're doing a ball

00:05:38.538 --> 00:05:39.920
toss with a cognitive task

00:05:39.939 --> 00:05:42.401
and having them, you know, name a certain,

00:05:42.661 --> 00:05:45.103
some categories or walk and

00:05:45.122 --> 00:05:45.824
do the ball toss.

00:05:45.843 --> 00:05:46.444
Like it's just like that

00:05:46.564 --> 00:05:49.086
little thing that sets us

00:05:49.105 --> 00:05:49.927
apart because we're giving

00:05:49.966 --> 00:05:51.047
like that little creativity

00:05:51.127 --> 00:05:52.267
aspect with that simple

00:05:52.307 --> 00:05:53.588
activity that anyone can

00:05:53.689 --> 00:05:54.509
use in any setting.

00:05:54.810 --> 00:05:56.430
Plus a lot of our job too is

00:05:56.451 --> 00:05:57.552
to get them to want to come back.

00:05:57.752 --> 00:05:58.391
A lot of times, you know,

00:05:58.411 --> 00:05:59.132
people stop coming to

00:05:59.173 --> 00:06:01.374
therapy and the buy-in and engagement and

00:06:01.771 --> 00:06:02.533
So a lot of times they don't

00:06:02.552 --> 00:06:03.293
want to just do like two

00:06:03.312 --> 00:06:04.994
sets of fifteen like leg raises,

00:06:05.014 --> 00:06:05.295
you know.

00:06:05.334 --> 00:06:06.355
But if you add in some kind

00:06:06.375 --> 00:06:07.555
of activity that they enjoy.

00:06:07.956 --> 00:06:08.716
Like I was even thinking

00:06:08.737 --> 00:06:09.177
that this morning.

00:06:09.197 --> 00:06:10.117
I was at the gym and I go to

00:06:10.137 --> 00:06:11.278
a lady that's very creative.

00:06:11.298 --> 00:06:12.420
And I'm like, I know I don't need this,

00:06:12.519 --> 00:06:13.860
but this keeps me coming back.

00:06:13.940 --> 00:06:14.762
And this is what keeps our

00:06:14.802 --> 00:06:15.762
patients coming back too.

00:06:15.781 --> 00:06:16.622
Maybe they are.

00:06:16.642 --> 00:06:17.903
A patient might like that, but.

00:06:18.290 --> 00:06:19.771
a lot of them like to change

00:06:19.791 --> 00:06:20.833
it up a little bit and have

00:06:20.853 --> 00:06:21.793
a little bit of fun while

00:06:21.814 --> 00:06:23.855
still getting all the benefits out.

00:06:23.915 --> 00:06:24.454
Yeah.

00:06:24.514 --> 00:06:24.735
Yeah.

00:06:24.776 --> 00:06:25.315
This Justin,

00:06:25.415 --> 00:06:26.757
no one wants to do two sets of

00:06:26.797 --> 00:06:28.218
fifteen leg raises that we

00:06:28.237 --> 00:06:29.999
can retire that along with tolerated.

00:06:30.019 --> 00:06:31.379
Yeah.

00:06:31.399 --> 00:06:32.761
But I feel like you guys

00:06:33.021 --> 00:06:34.603
from the first time I sort

00:06:34.622 --> 00:06:36.103
of came across your content,

00:06:36.723 --> 00:06:38.264
was you weren't doing

00:06:38.305 --> 00:06:40.086
anything necessarily revolutionary,

00:06:40.185 --> 00:06:41.286
and that's not a knock,

00:06:41.305 --> 00:06:41.906
it's a compliment.

00:06:42.247 --> 00:06:42.987
What you were doing was

00:06:43.007 --> 00:06:43.747
showing people like, hey,

00:06:43.766 --> 00:06:44.608
what if we twist this?

00:06:44.708 --> 00:06:45.987
What if we made this a little bit harder?

00:06:46.348 --> 00:06:47.889
So I think people could copy

00:06:47.949 --> 00:06:49.089
exactly what you're doing,

00:06:49.170 --> 00:06:50.711
but really it felt like you

00:06:50.891 --> 00:06:51.750
guys were putting things

00:06:51.831 --> 00:06:53.492
out there to just spark...

00:06:54.872 --> 00:06:56.853
Whoever the viewer or the watcher was...

00:06:57.634 --> 00:06:58.793
take this and run with it.

00:06:58.834 --> 00:07:00.154
Like we are not the end all be all.

00:07:00.754 --> 00:07:01.915
We are the catalyst to let

00:07:01.935 --> 00:07:04.115
you know you are allowed to be creative.

00:07:04.134 --> 00:07:04.514
In fact,

00:07:04.535 --> 00:07:06.935
you're supposed to be creative here.

00:07:07.276 --> 00:07:07.776
Exactly.

00:07:08.115 --> 00:07:08.276
Yeah.

00:07:08.295 --> 00:07:09.136
We kind of like to set the

00:07:09.156 --> 00:07:10.357
foundation and then, yeah.

00:07:10.637 --> 00:07:12.137
And we get a lot of people that ask like,

00:07:12.576 --> 00:07:13.916
oh, I have a lower level patient.

00:07:13.937 --> 00:07:14.817
Like, how can I use this?

00:07:14.838 --> 00:07:15.158
I'm like,

00:07:15.237 --> 00:07:16.237
you just have to use your

00:07:16.257 --> 00:07:17.577
clinical reasoning skills.

00:07:18.038 --> 00:07:18.237
You know,

00:07:18.458 --> 00:07:19.778
you need to use your own personal

00:07:19.838 --> 00:07:21.418
judgment and trust yourself

00:07:21.459 --> 00:07:22.579
as a clinician and to

00:07:22.678 --> 00:07:23.778
modify the activity.

00:07:24.160 --> 00:07:24.379
You know,

00:07:24.420 --> 00:07:25.519
we're showing this activity

00:07:25.540 --> 00:07:26.339
that's balanced and

00:07:26.949 --> 00:07:30.370
sit down or have some support, you know,

00:07:30.531 --> 00:07:30.911
add some,

00:07:31.011 --> 00:07:32.711
add a gate bell and support them.

00:07:33.031 --> 00:07:34.192
So it's really, yeah, like you said,

00:07:34.211 --> 00:07:35.312
it's not revolutionary.

00:07:35.353 --> 00:07:37.012
It's just, you have to kind of, you know,

00:07:37.072 --> 00:07:37.913
use your own creativity.

00:07:38.254 --> 00:07:39.995
It's the basics done repetitively, right?

00:07:40.014 --> 00:07:40.754
Isn't that what we're taught?

00:07:40.774 --> 00:07:42.375
Like understand the basics.

00:07:42.795 --> 00:07:44.276
Sometimes people are on islands, right?

00:07:44.297 --> 00:07:45.516
You have solopreneurs who

00:07:45.536 --> 00:07:46.877
are out there sort of on their own.

00:07:47.418 --> 00:07:48.499
And next thing you know, I've,

00:07:48.699 --> 00:07:49.199
I've been there.

00:07:49.259 --> 00:07:50.038
You're repeating the same

00:07:50.079 --> 00:07:51.199
thing because you're like, man, I'm,

00:07:51.620 --> 00:07:52.579
I'm not looking at anybody

00:07:52.620 --> 00:07:53.341
else in clinic.

00:07:53.360 --> 00:07:54.500
I'm not talking to people

00:07:54.680 --> 00:07:55.882
enough because I'm busy.

00:07:56.242 --> 00:07:56.362
Right.

00:07:56.581 --> 00:07:58.062
I feel like how we consume

00:07:58.103 --> 00:07:59.403
content on devices,

00:07:59.783 --> 00:08:01.744
let's use that device for good,

00:08:01.783 --> 00:08:03.504
which is expose people to

00:08:03.545 --> 00:08:05.425
things and ideas that they

00:08:05.565 --> 00:08:06.687
might not have been exposed

00:08:06.706 --> 00:08:07.766
to in a different way.

00:08:08.187 --> 00:08:09.548
And then they can bring that with them.

00:08:09.588 --> 00:08:11.569
It's just, everything feels like yes and,

00:08:11.668 --> 00:08:13.050
like the rules of improv.

00:08:13.069 --> 00:08:13.250
Yes.

00:08:13.370 --> 00:08:16.370
Yeah, no, totally.

00:08:16.391 --> 00:08:16.511
I mean,

00:08:16.531 --> 00:08:17.411
I wasn't even getting burnt out

00:08:17.432 --> 00:08:18.432
because I was getting bored too.

00:08:18.572 --> 00:08:20.033
I stole exercises from Nicole,

00:08:20.173 --> 00:08:21.394
probably like one way it started.

00:08:21.673 --> 00:08:22.814
She was always the creative one.

00:08:22.834 --> 00:08:23.995
And I was always like, hmm.

00:08:24.451 --> 00:08:25.531
She doesn't have this patient with me.

00:08:25.552 --> 00:08:26.833
I'm totally taking that activity.

00:08:27.834 --> 00:08:27.913
Yeah.

00:08:27.934 --> 00:08:29.295
It made it more fun for me too.

00:08:29.355 --> 00:08:30.115
And for our patients.

00:08:30.216 --> 00:08:30.357
Yeah.

00:08:30.396 --> 00:08:32.097
And she put her PT spin on it.

00:08:32.337 --> 00:08:33.339
I guess I didn't really find

00:08:33.359 --> 00:08:33.899
the beginning either,

00:08:33.940 --> 00:08:34.961
especially being a PT.

00:08:35.020 --> 00:08:35.681
I didn't think about the

00:08:35.721 --> 00:08:36.721
creativity as much,

00:08:36.782 --> 00:08:38.004
but it definitely did help

00:08:38.043 --> 00:08:39.264
with me and with my

00:08:39.284 --> 00:08:40.265
patients when I started.

00:08:41.705 --> 00:08:41.784
Now,

00:08:41.965 --> 00:08:44.546
you did mention people seeing devices

00:08:44.586 --> 00:08:45.787
and saying, I want that.

00:08:45.846 --> 00:08:46.746
And sometimes, I mean,

00:08:46.907 --> 00:08:48.006
a lot of times we wind up

00:08:48.027 --> 00:08:49.327
buying something, myself included,

00:08:49.368 --> 00:08:50.008
off of Amazon.

00:08:50.508 --> 00:08:51.149
And then I get it.

00:08:51.168 --> 00:08:52.849
And three months later, I'm not using it.

00:08:53.448 --> 00:08:54.450
Is there something that you

00:08:54.470 --> 00:08:55.769
guys would recommend that

00:08:55.889 --> 00:08:57.071
doesn't have to be expensive,

00:08:57.110 --> 00:08:59.150
but that actually was helpful?

00:08:59.191 --> 00:09:00.912
A lot of times it's usually cheap,

00:09:00.951 --> 00:09:02.613
simple things that cover the basic.

00:09:02.673 --> 00:09:03.613
Anything that comes to mind?

00:09:04.335 --> 00:09:04.875
Oh yeah.

00:09:04.894 --> 00:09:05.515
I would say there's,

00:09:05.576 --> 00:09:06.875
there's three things that come to mind.

00:09:07.015 --> 00:09:08.057
One is a resistance,

00:09:08.096 --> 00:09:09.356
some type of resistance band.

00:09:09.797 --> 00:09:11.457
You can use it as a visual cue.

00:09:11.697 --> 00:09:12.197
Not even,

00:09:12.437 --> 00:09:13.458
I know a lot of people like hate

00:09:13.519 --> 00:09:15.240
on resistance bands for strengthening,

00:09:15.299 --> 00:09:16.179
but once again,

00:09:16.220 --> 00:09:16.860
as long as you're

00:09:16.919 --> 00:09:18.341
facilitating it the right way,

00:09:18.780 --> 00:09:19.801
we can get into that another time.

00:09:19.821 --> 00:09:20.601
But yeah, they're,

00:09:20.802 --> 00:09:21.501
they're great to use that.

00:09:21.522 --> 00:09:22.863
We love them for visual cues

00:09:22.903 --> 00:09:24.003
for just props.

00:09:24.863 --> 00:09:26.923
And then a deck of playing cards,

00:09:27.303 --> 00:09:27.965
simple as that.

00:09:27.985 --> 00:09:29.544
There's tons of activities you could do.

00:09:30.005 --> 00:09:31.466
And then a ball,

00:09:31.546 --> 00:09:33.267
a simple handheld ball that you could,

00:09:33.769 --> 00:09:34.909
work, you could do grip strength,

00:09:34.950 --> 00:09:36.791
you can do balance, um,

00:09:36.831 --> 00:09:38.111
working on ankle stability.

00:09:38.152 --> 00:09:39.692
There's like tons of ideas.

00:09:40.972 --> 00:09:41.092
Yeah.

00:09:41.133 --> 00:09:41.894
It's being creative.

00:09:42.014 --> 00:09:43.014
I was at a conference just

00:09:43.054 --> 00:09:45.495
last week and I'm, this is not a paid ad.

00:09:45.515 --> 00:09:46.697
I'm not trying to slide in an ad,

00:09:46.736 --> 00:09:47.517
but I was,

00:09:47.878 --> 00:09:49.057
I wound up playing with it

00:09:49.118 --> 00:09:49.818
during the conference.

00:09:49.839 --> 00:09:51.480
Cause their booth was next to ours.

00:09:52.139 --> 00:09:52.961
Have you guys toyed around

00:09:52.980 --> 00:09:54.081
with blaze pods at all?

00:09:54.120 --> 00:09:56.062
That feels like a deck of cards.

00:09:56.363 --> 00:09:56.783
Yes.

00:09:57.062 --> 00:09:59.005
sort of a visual light sensor.

00:09:59.066 --> 00:10:00.027
One of you guys, I mean,

00:10:00.047 --> 00:10:01.249
you're both nodding on a podcast,

00:10:01.269 --> 00:10:02.971
so I'm going to say that you want to.

00:10:03.211 --> 00:10:03.390
Yeah.

00:10:03.431 --> 00:10:03.552
We,

00:10:03.611 --> 00:10:05.533
we always say we want to work with them.

00:10:05.553 --> 00:10:06.936
Cause like they're so, they're so cool.

00:10:06.956 --> 00:10:07.777
So yeah.

00:10:08.136 --> 00:10:09.499
But like, that's the cool part.

00:10:09.599 --> 00:10:12.322
Once you see videos like yours,

00:10:12.363 --> 00:10:13.244
content like yours,

00:10:14.144 --> 00:10:15.385
the idea was there like

00:10:15.426 --> 00:10:16.506
that's those are those the

00:10:16.567 --> 00:10:17.827
aha moments was like well

00:10:17.868 --> 00:10:19.269
yeah of course of course

00:10:19.328 --> 00:10:20.129
it's so simple it's like

00:10:20.169 --> 00:10:20.971
well why don't you think of

00:10:21.010 --> 00:10:21.831
it it's because sometimes

00:10:22.172 --> 00:10:23.413
being creative is hard like

00:10:23.873 --> 00:10:24.734
that's why it's a whole you

00:10:24.793 --> 00:10:25.514
know that's why it's a

00:10:25.794 --> 00:10:26.595
whole you can learn how to

00:10:26.615 --> 00:10:28.096
be creative it's hard but

00:10:28.116 --> 00:10:29.017
it's valuable the juice is

00:10:29.057 --> 00:10:29.758
worth a squeeze on

00:10:29.798 --> 00:10:31.578
creativity yeah and I think

00:10:31.599 --> 00:10:32.559
the treatment was just like

00:10:32.580 --> 00:10:34.422
the one side of it um and

00:10:34.581 --> 00:10:35.381
like because we wanted to

00:10:35.783 --> 00:10:36.903
do the we started with the

00:10:36.923 --> 00:10:38.044
documentation idea but

00:10:38.065 --> 00:10:39.405
we're like teaching

00:10:39.426 --> 00:10:40.667
documentation is so boring

00:10:41.302 --> 00:10:43.244
so boring so like why don't

00:10:43.283 --> 00:10:44.465
we tie the documentation

00:10:44.504 --> 00:10:45.764
with the treatment because

00:10:46.105 --> 00:10:46.966
what's treatment without

00:10:47.005 --> 00:10:47.566
documentation what's

00:10:47.586 --> 00:10:48.126
documentation about

00:10:48.167 --> 00:10:49.246
treatment like so we had to

00:10:49.267 --> 00:10:51.148
put that together and I

00:10:51.168 --> 00:10:52.469
mean I don't know anyone

00:10:52.509 --> 00:10:54.009
who did that prior to us I

00:10:54.049 --> 00:10:54.710
think there's some people

00:10:54.730 --> 00:10:56.991
that do it now but um I

00:10:57.011 --> 00:10:57.851
would say that we are

00:10:58.052 --> 00:10:59.393
probably one of the first

00:10:59.432 --> 00:11:00.974
people like groups of people that

00:11:01.712 --> 00:11:02.894
really apply the

00:11:02.913 --> 00:11:04.215
documentation to the treatment idea.

00:11:04.294 --> 00:11:06.515
And I just like, it's so easy to do that,

00:11:06.596 --> 00:11:07.836
but you know,

00:11:07.856 --> 00:11:08.638
that's what people struggle with.

00:11:08.658 --> 00:11:10.139
I'm going to push back.

00:11:10.158 --> 00:11:10.678
It wasn't easy.

00:11:10.739 --> 00:11:11.500
It was simple, right?

00:11:11.519 --> 00:11:11.980
It was clear.

00:11:12.000 --> 00:11:12.639
It was linear,

00:11:12.921 --> 00:11:14.041
but it wasn't easy because if it was,

00:11:14.081 --> 00:11:15.042
somebody else would have done it.

00:11:15.461 --> 00:11:16.602
But of course now, you know,

00:11:16.623 --> 00:11:18.605
imitation is the sincerest

00:11:18.625 --> 00:11:19.384
form of flattery.

00:11:19.884 --> 00:11:21.446
You know, people are on the bandwagon.

00:11:21.466 --> 00:11:22.246
Like I'm sure you're

00:11:22.267 --> 00:11:23.888
probably flattered and also like, great.

00:11:23.927 --> 00:11:25.528
Like there's a lot of people

00:11:25.548 --> 00:11:26.610
that need help, but

00:11:26.730 --> 00:11:28.030
more graduating every single

00:11:28.071 --> 00:11:29.331
year that are going to need this.

00:11:29.371 --> 00:11:30.072
So you're not going to run

00:11:30.092 --> 00:11:30.714
out of people that can

00:11:30.754 --> 00:11:33.855
value this information.

00:11:33.916 --> 00:11:34.096
Yeah.

00:11:34.115 --> 00:11:35.317
We just need the people need it.

00:11:35.378 --> 00:11:37.960
So more people that can get it out there.

00:11:37.980 --> 00:11:38.841
Why not?

00:11:38.941 --> 00:11:39.120
All right.

00:11:39.181 --> 00:11:40.042
So you've got the note

00:11:40.201 --> 00:11:42.703
ninjas summit coming up.

00:11:42.823 --> 00:11:44.284
What's this look like?

00:11:44.365 --> 00:11:46.067
What do attendees expect to

00:11:46.126 --> 00:11:47.107
walk away with?

00:11:47.187 --> 00:11:48.389
Why should a busy clinician

00:11:48.788 --> 00:11:50.691
make time for this in person virtual?

00:11:50.730 --> 00:11:52.172
Like this is your chance to

00:11:52.192 --> 00:11:53.192
have at it and tee off.

00:11:54.274 --> 00:11:54.815
All right.

00:11:54.855 --> 00:11:55.215
Well,

00:11:55.355 --> 00:11:56.855
it's definitely turning out way

00:11:56.875 --> 00:11:58.836
better than we even imagined it could be.

00:11:59.176 --> 00:12:01.116
So I learned about summits last year.

00:12:01.136 --> 00:12:02.157
I came back to Nicole and said,

00:12:02.256 --> 00:12:03.256
we absolutely have to do

00:12:03.277 --> 00:12:05.557
this because we have, you know,

00:12:05.577 --> 00:12:06.258
we have our treatments.

00:12:06.278 --> 00:12:07.499
We worked with the older adult,

00:12:07.578 --> 00:12:08.379
but there's definitely

00:12:08.438 --> 00:12:09.658
other therapists too that

00:12:09.678 --> 00:12:11.460
are more specialized in different areas.

00:12:11.480 --> 00:12:12.379
We could ask all the time

00:12:12.399 --> 00:12:15.120
for neuro or for this or whatever it is.

00:12:15.240 --> 00:12:17.240
And that's, we're not specialized in that.

00:12:17.260 --> 00:12:18.322
So we thought there was a

00:12:18.361 --> 00:12:20.261
way to bring all those people together,

00:12:20.782 --> 00:12:21.903
but we also told them they

00:12:21.942 --> 00:12:23.023
had to tie in our documentation.

00:12:23.461 --> 00:12:24.743
So we said they have to come

00:12:24.783 --> 00:12:26.985
up with a presentation for PTs and OTs,

00:12:27.504 --> 00:12:28.586
really leaving out the fluff,

00:12:28.666 --> 00:12:30.668
giving them activity ideas

00:12:31.089 --> 00:12:32.249
and ways to document it,

00:12:32.610 --> 00:12:34.230
not why they have to, all that stuff,

00:12:34.291 --> 00:12:35.751
like just straight down to

00:12:35.772 --> 00:12:36.312
the facts that the

00:12:36.332 --> 00:12:37.693
therapist can use the next day.

00:12:38.094 --> 00:12:38.975
And we tried to find a good

00:12:38.995 --> 00:12:40.115
variety of people so we

00:12:40.135 --> 00:12:41.297
could cover a lot of

00:12:41.317 --> 00:12:42.317
different topics for the

00:12:42.457 --> 00:12:43.278
older adult as well.

00:12:44.215 --> 00:12:45.676
Yeah, we have an insane lineup.

00:12:45.775 --> 00:12:47.557
We got, I mean, we were really nervous,

00:12:47.576 --> 00:12:48.538
like reaching out to people,

00:12:48.557 --> 00:12:50.019
but we've built like this network.

00:12:50.619 --> 00:12:52.701
I would say past year, year, well,

00:12:52.721 --> 00:12:54.100
we've been doing this for six years,

00:12:54.140 --> 00:12:54.961
but we really came out of

00:12:55.001 --> 00:12:56.403
our shells like the past two years.

00:12:56.423 --> 00:12:57.244
So we really have been like

00:12:57.264 --> 00:12:58.163
building this network and

00:12:58.183 --> 00:12:59.065
relationships with other

00:12:59.105 --> 00:13:00.144
people that are online.

00:13:00.566 --> 00:13:01.886
So we have an awesome lineup

00:13:01.986 --> 00:13:04.508
of twenty plus PTs and OTs.

00:13:04.807 --> 00:13:07.129
We have neuro home health professionals.

00:13:08.020 --> 00:13:08.701
I can't even think of all

00:13:08.721 --> 00:13:12.043
the new hand therapy, um, acute stroke,

00:13:12.163 --> 00:13:13.085
cardiopulm.

00:13:13.605 --> 00:13:14.525
It's like, it's insane.

00:13:14.546 --> 00:13:16.047
It's a good variety.

00:13:16.466 --> 00:13:16.547
Yeah.

00:13:16.586 --> 00:13:18.269
And we decided to also,

00:13:18.688 --> 00:13:19.809
we kind of been avoiding

00:13:19.850 --> 00:13:21.051
like the CU things because

00:13:21.431 --> 00:13:22.711
whoever does CUs knows it's

00:13:22.812 --> 00:13:24.092
not easy to get them and

00:13:24.113 --> 00:13:25.173
they like torture you.

00:13:25.673 --> 00:13:26.815
So this is going to be our

00:13:26.835 --> 00:13:28.155
first real like event that

00:13:28.355 --> 00:13:30.158
we're pre-approved for PT and OT.

00:13:30.238 --> 00:13:31.778
We got approved for IOTI and

00:13:31.918 --> 00:13:32.678
I went through the torture

00:13:32.720 --> 00:13:34.181
of getting it for most states for PT.

00:13:34.240 --> 00:13:34.980
It was torture,

00:13:35.422 --> 00:13:37.102
but so we have twenty CUs or

00:13:37.711 --> 00:13:38.312
Contact hours.

00:13:38.331 --> 00:13:39.893
Contact hours for OT.

00:13:40.033 --> 00:13:40.854
And yeah,

00:13:40.874 --> 00:13:41.955
so this time we really went all

00:13:42.034 --> 00:13:42.475
in with that.

00:13:42.576 --> 00:13:43.856
So they also get that.

00:13:43.917 --> 00:13:44.378
And by the way,

00:13:44.418 --> 00:13:45.298
it's called Innovative

00:13:45.339 --> 00:13:46.058
Treatments Effortless

00:13:46.078 --> 00:13:47.841
Documentation for PTs and

00:13:47.880 --> 00:13:48.802
OTs working with older adults.

00:13:49.942 --> 00:13:50.383
Make sure you,

00:13:50.823 --> 00:13:51.504
that sounds like someone

00:13:51.524 --> 00:13:52.044
who's an expert in

00:13:52.085 --> 00:13:53.125
documenting something who

00:13:53.145 --> 00:13:54.427
would rename that that way.

00:13:54.447 --> 00:13:54.687
I would say.

00:13:57.734 --> 00:13:57.953
All right.

00:13:57.994 --> 00:13:58.414
Advice.

00:13:58.434 --> 00:14:00.255
If you had one sticky notes

00:14:00.296 --> 00:14:01.157
worth of advice,

00:14:01.177 --> 00:14:02.217
because that's how we used

00:14:02.238 --> 00:14:04.259
to keep track of things before apps,

00:14:05.059 --> 00:14:06.181
one sticky notes worth of

00:14:06.201 --> 00:14:07.802
advice to slap on every

00:14:07.842 --> 00:14:09.865
therapist's laptop or clipboard,

00:14:09.884 --> 00:14:10.985
whatever they're carrying around,

00:14:11.645 --> 00:14:12.606
what would it say about

00:14:12.706 --> 00:14:14.268
documentation or treatment planning?

00:14:14.288 --> 00:14:15.009
What's the, like,

00:14:15.028 --> 00:14:15.870
what's sort of the one

00:14:15.929 --> 00:14:18.471
thing you'd want to hit people with?

00:14:18.532 --> 00:14:20.553
Mine would say like, what did you do?

00:14:21.243 --> 00:14:23.264
So like as you're the OT or

00:14:23.303 --> 00:14:25.505
PT reading that, like what would you do?

00:14:25.605 --> 00:14:27.067
Don't worry about, you know,

00:14:27.086 --> 00:14:27.647
of course patient

00:14:27.667 --> 00:14:29.187
presentation is important,

00:14:29.508 --> 00:14:30.308
but you don't have to list

00:14:30.389 --> 00:14:31.509
all the steps of the activity.

00:14:31.549 --> 00:14:33.010
Just focus on the strategies

00:14:33.051 --> 00:14:33.730
and that's going to be,

00:14:33.770 --> 00:14:34.912
that's your skill right there.

00:14:34.991 --> 00:14:35.633
That's what's going to be

00:14:35.712 --> 00:14:36.732
reimbursed because that's

00:14:36.753 --> 00:14:38.313
what insurance cares about

00:14:38.413 --> 00:14:39.794
is what you did with the

00:14:39.835 --> 00:14:42.437
patient and why your brain was used.

00:14:42.456 --> 00:14:44.759
And then that's a good one.

00:14:44.778 --> 00:14:46.720
And then the next one would be

00:14:47.357 --> 00:14:48.578
is everything focusing on

00:14:48.659 --> 00:14:49.740
one of the patient's goals?

00:14:49.980 --> 00:14:50.761
Because I think another

00:14:50.782 --> 00:14:51.863
thing we do too is what's

00:14:51.883 --> 00:14:52.903
within normal limits.

00:14:52.943 --> 00:14:54.005
What do we think it should be?

00:14:54.086 --> 00:14:54.745
Adults do this.

00:14:54.765 --> 00:14:56.107
Like, does the patient need this?

00:14:56.128 --> 00:14:57.690
Is all the activities you're doing,

00:14:58.129 --> 00:14:59.711
no matter how creative or how boring,

00:14:59.731 --> 00:15:00.273
whatever it is,

00:15:00.293 --> 00:15:01.274
are they all related to the

00:15:01.313 --> 00:15:01.995
goals that the patient

00:15:02.034 --> 00:15:03.056
wants to get back to?

00:15:03.216 --> 00:15:04.517
And does it show it in your note?

00:15:04.537 --> 00:15:05.519
All right.

00:15:05.538 --> 00:15:06.620
You ready to play a quick game?

00:15:07.418 --> 00:15:08.618
Oh, sure, I guess.

00:15:08.638 --> 00:15:09.219
We're going to call it,

00:15:09.399 --> 00:15:10.359
because you guys are famous

00:15:10.379 --> 00:15:11.698
for wanting to cut out the fluff, right?

00:15:11.719 --> 00:15:13.299
We're going to call it fluff or fire.

00:15:13.320 --> 00:15:14.379
Okay.

00:15:14.460 --> 00:15:15.580
I'm going to give you a statement,

00:15:16.080 --> 00:15:17.201
and then you two have to

00:15:17.301 --> 00:15:17.921
each shout it out.

00:15:17.961 --> 00:15:18.701
You can't team up.

00:15:18.740 --> 00:15:19.900
You have to do it individually.

00:15:20.581 --> 00:15:22.741
Is it fluff, like cut it, or fire,

00:15:22.802 --> 00:15:23.341
you keep it?

00:15:23.361 --> 00:15:23.861
Are you ready?

00:15:23.881 --> 00:15:24.743
Okay.

00:15:24.802 --> 00:15:25.543
Here's the phrase.

00:15:25.942 --> 00:15:27.462
Skilled services provided to

00:15:27.523 --> 00:15:29.504
address patient deficits.

00:15:34.048 --> 00:15:34.128
What?

00:15:34.168 --> 00:15:35.068
What was it?

00:15:35.089 --> 00:15:36.250
Patient participated in

00:15:36.330 --> 00:15:37.630
obstacle course for dynamic

00:15:37.671 --> 00:15:38.571
balance retraining.

00:15:38.591 --> 00:15:40.653
Fire.

00:15:40.673 --> 00:15:44.475
Patient tolerated treatment well.

00:15:44.615 --> 00:15:45.037
Oh, fluff.

00:15:45.057 --> 00:15:45.496
There's that word.

00:15:45.517 --> 00:15:45.777
Terrible.

00:15:48.539 --> 00:15:49.961
Used bubbles to encourage

00:15:50.020 --> 00:15:54.705
midline crossing.

00:15:54.784 --> 00:15:55.065
Fire.

00:15:55.164 --> 00:15:55.625
Fire.

00:15:55.926 --> 00:15:56.025
Warm.

00:15:56.046 --> 00:15:56.326
All right, good.

00:15:56.686 --> 00:15:58.648
Continue plan of care as established.

00:16:00.695 --> 00:16:00.975
Fluff.

00:16:00.995 --> 00:16:01.716
All right, perfect.

00:16:01.735 --> 00:16:04.437
So when we put it out there in that way,

00:16:04.457 --> 00:16:05.337
it's funny and we're being

00:16:05.378 --> 00:16:06.418
goofy with a game like this,

00:16:06.739 --> 00:16:08.561
but you start to see those

00:16:08.600 --> 00:16:09.480
things that were repeated

00:16:09.522 --> 00:16:10.883
and copy pasted all the time,

00:16:10.903 --> 00:16:11.423
maybe when you were

00:16:11.442 --> 00:16:12.303
students or maybe when you

00:16:12.344 --> 00:16:13.684
were out in practice for a while,

00:16:14.245 --> 00:16:15.666
you can cut that fluff.

00:16:16.025 --> 00:16:16.947
Where should someone go to

00:16:16.966 --> 00:16:18.587
find out more about getting

00:16:18.628 --> 00:16:19.668
together and learning with

00:16:19.708 --> 00:16:20.730
the event you put together?

00:16:21.806 --> 00:16:25.206
So you can go to www.thenoteninjas.com.

00:16:25.787 --> 00:16:27.488
We will be having a pop-up for our summit.

00:16:28.869 --> 00:16:29.509
And then make sure you get

00:16:29.528 --> 00:16:30.208
on our email list.

00:16:30.229 --> 00:16:31.009
That's the most important

00:16:31.048 --> 00:16:31.710
thing because that's when

00:16:31.730 --> 00:16:32.210
you'll get all the

00:16:32.230 --> 00:16:33.610
announcements about the summit.

00:16:34.730 --> 00:16:35.350
And of course,

00:16:35.370 --> 00:16:37.052
our Instagram at The Note Ninjas.

00:16:37.932 --> 00:16:39.032
We will be promoting our

00:16:39.091 --> 00:16:39.913
summit all month long.

00:16:39.993 --> 00:16:40.673
It is OT month.

00:16:40.712 --> 00:16:43.014
So we make sure that you follow us.

00:16:43.618 --> 00:16:44.979
And what can people get

00:16:45.178 --> 00:16:46.700
outside of information

00:16:46.740 --> 00:16:48.861
about the summit from your email list?

00:16:48.881 --> 00:16:49.682
You guys are constantly

00:16:49.701 --> 00:16:50.663
putting out good information.

00:16:51.202 --> 00:16:52.163
Just give us the high level.

00:16:52.644 --> 00:16:54.625
What can people expect in their inbox?

00:16:54.644 --> 00:16:55.605
We always like to send,

00:16:55.645 --> 00:16:57.027
we usually send two emails a week.

00:16:57.147 --> 00:16:57.748
One is always like a

00:16:57.768 --> 00:16:58.988
treatment ID or documentation.

00:16:59.028 --> 00:17:00.349
It's very simple to the point.

00:17:01.210 --> 00:17:02.090
And then we always like to

00:17:02.110 --> 00:17:03.831
give a wrap up of our blogs and YouTubes.

00:17:03.851 --> 00:17:04.991
We put a lot of information

00:17:05.011 --> 00:17:05.913
on all of that every week.

00:17:06.468 --> 00:17:07.489
Yeah, fantastic.

00:17:07.568 --> 00:17:09.589
Well, thanks again for doing what you do.

00:17:10.351 --> 00:17:10.971
It's needed.

00:17:11.111 --> 00:17:11.750
If it wasn't,

00:17:11.811 --> 00:17:13.071
people wouldn't be following along.

00:17:13.132 --> 00:17:14.692
That's just how this works.

00:17:14.732 --> 00:17:15.814
We're an attention economy.

00:17:16.233 --> 00:17:17.055
And the fact that there are

00:17:17.095 --> 00:17:18.276
enough people clamoring and

00:17:18.435 --> 00:17:20.876
asking for it is saying it's needed.

00:17:20.916 --> 00:17:21.698
So you've met that

00:17:21.778 --> 00:17:26.980
intersection of fluff and fire.

00:17:27.000 --> 00:17:27.442
Yeah, thank you.

00:17:27.481 --> 00:17:28.402
All right, ladies, as always,

00:17:28.422 --> 00:17:28.883
thanks so much.

00:17:28.923 --> 00:17:29.643
We appreciate your time.

00:17:29.663 --> 00:17:30.222
All right, thank you.