Feb. 1, 2024
Personal Branding in Healthcare?!

This Breakfast Club PT Livestream went deep into personal branding for healthcare providers and business owners:
WHY you should do it (you're doing it now, whether you know it or not...)
HOW you can do it
WHEN you should do it (now, now, I said now!)
Jimmy is joined by Dave Kittle and Tony Maritato
WEBVTT
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Breakfast PT club in the morning.
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My voice is about to crack.
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This is why I didn't do morning radio.
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It's like, I'm up.
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I'm functional.
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But yeah, your voice is a little tight.
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I'm Jimmy.
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It's amazing that you could
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do that again and hit those notes.
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I've got vocal range.
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I've got multiple octaves.
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We are going to talk about
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somebody who has vocal
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range today and how that applies to PT.
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uh she is a mega superstar
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um uh breakfast club club
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pt we do this weekly this
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live stream talk about a
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bunch of stuff I don't know
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what would you what would
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you say are the major
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ingredients I mean
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obviously like you know
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health care I would say
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it's not limited to pt I'd
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say it's health care we're
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pts but uh business sort of
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marketing communications
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You mean for the show,
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what we're doing right now?
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Overall, yeah.
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I would say overall,
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like what we get excited about.
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It seems like it's
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everything other than clinical.
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I was thinking about that this morning.
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I was like, we never talk about clinical.
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You would think a PT call-in
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show would be calling with a condition,
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calling with a challenging case,
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but we don't do any of that.
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I was explaining that to
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someone really close to me.
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And she's like,
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but you don't talk about like
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I've never heard you, like,
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you don't often say the
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word shoulder or knee or joint.
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And I'm like,
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there are a thousand other
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people doing that.
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I work with some of those brands.
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APTA Orthopedics,
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they just launched a podcast.
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Trust me,
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they're going to talk about stuff
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like that.
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There are a million of those.
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So we're like everything you
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didn't learn in PT school.
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Yes, I love it.
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All right.
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So we're going to talk about
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personal branding.
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This came about because I
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think I texted both of you
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a picture of a postcard that I got
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uh in the mail an actual
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postcard mailer people do
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postcard mailers but hey
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physical advertising never
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works and here is what it
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looks like this was the
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this was laying in my
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mailbox and it's just a
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postcard right it says
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boston on the front apta
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csm date a logo achieve
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physical therapy we I have
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no idea who these people
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are and then the back I was
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like okay got it boston from the back
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really grabs my eye and it
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says taylor swift miami
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october 18th visit booth 50
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70 and I was like what is
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this for a chance to win
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two free concert tickets to
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see taylor swift who I
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don't know if you guys have
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uh seen but she's uh it's
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got a little bit of air
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time going on she's making
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a couple bucks out there
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and uh I was like this got
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my eye but I had a few
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thoughts about this mailer
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and I shared the front and
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the back picture with you,
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and I wanted your thoughts,
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and we didn't share really thoughts.
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We did a little bit, and then we said,
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stop,
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let's just share them on the live stream.
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What were your thoughts on the mailer?
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Who wants to go first?
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Dave, you go first.
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uh I I'm first of all I
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would just be skeptical
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like are they actually
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giving away tickets at the
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booth I understand that
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it's for attention they
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want they want csm
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attendees to come to the
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booth and it's probably
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this is before I looked up
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the website but I was like
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it's probably a recruiting
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thing where they want to
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get more people their names
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their emails their phone
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numbers to write down or
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enter it on an ipad or
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write it down on some list
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or something for them to
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collect leads to then
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Try to recruit those therapists,
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even if they're from across
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the country to come, you know, move to,
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you know, work at that Boston clinic.
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They have like five locations or whatever.
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I think it's a good idea if, you know,
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for attention and marketing.
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And we're talking about it.
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Like I said, you sent us pictures.
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We're talking about it on a
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video right now.
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So obviously it did its job.
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First of all, is it a real giveaway?
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I don't know.
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Like, do they actually have the tickets?
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Maybe not.
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Cause I think you said it's
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like a chance to win.
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So it's like the practice is
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also in a chance to win.
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So it's like,
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do they actually have the tickets or not?
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I don't know.
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I think they do.
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I mean, in my mind,
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because I was on the back
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end of creating contests, to me,
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this is an ROI thing.
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We need attention.
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If you've been to an expo
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hall like APTA CSM before, it's chaos.
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It's like Central Park on
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the busiest day of the year.
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Taylor Swift tickets,
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I looked up really quick for that show,
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were like $800 to $1,000 a pop.
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So it's $2,000.
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They are not promising hotel, flight,
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all that.
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So it's $2,000.
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You're all in for $2,000.
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Unless they bought the
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tickets early when it was
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like a couple hundred bucks.
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Because these are all
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scalped up because of
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scalpers and whatever.
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So this is $2,000.
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A mailer, I don't really know.
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I didn't do a ton of mailers in radio.
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But these aren't terribly expensive.
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So they obviously bought...
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Like $1 to each?
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Yeah, so they got access to a list,
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and they're saying... Are
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you guys going to CSM?
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Are you on the... No, okay.
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No.
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If anybody is watching right now,
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and you got one of these...
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Put it in the comments.
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I want to know.
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Because I'm guessing they got the list,
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but maybe they didn't send
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them to everybody because I
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am in New York.
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I'm a couple states away.
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I want to know if someone's
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going to CSM from California,
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did they get this?
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Because that could be
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another segmentation to
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just reduce costs but also
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increase accuracy.
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Because there's a marketing
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person in the area of this
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who's got an answer for this,
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what happens.
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I think it was good.
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I think it was a good campaign.
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It got my attention.
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I was like, Taylor Swift?
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It's sort of like, really, though?
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Which is cool.
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And I forget what the name
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of the principle is.
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There's always these, like, you know,
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the Murphy's Law and the
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Pareto principle.
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But there's a principle in giveaways.
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And the principle is,
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if the prize seems too big, it seems like,
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no, I'm not even.
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Like, if they were giving away a Ferrari,
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it's like, I have no chance.
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I'm not going.
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They might be giving away the Ferrari.
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Someone is leaving CSM with the Ferrari.
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But it seems so out of reach.
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It's like, eh.
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And then also, if it's like,
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we're giving away seven Bic pens.
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It's like,
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I'm not going there for seven Bic pens.
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If the price is too low, it's like,
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why bother?
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I'd probably win, but who cares?
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But too big, it's out of reach.
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I think this is in the sweet spot of that.
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We're like, okay, that's two grand.
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A company, the booth itself,
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just getting the 10 by 10
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square is a couple grand.
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I think this chance to win thing,
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I think we might have been over,
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that's just legalese in how
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you have to say it.
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So so I think this is good.
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Yeah.
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And then I then I had to
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look them up because I was like,
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are they a PT?
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Are they a marketing company?
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What are they doing?
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So I don't know.
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This might have been
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carefully not a lot of
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information on their card
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because I did the same thing, too.
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I think if they would have
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done if they my only
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critique would have been
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put less on the card.
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Like going to CSM,
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you could be seeing Taylor Swift too.
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And then just the one site or something.
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You know what I mean?
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Like, like,
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like strip it down to as little
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as possible.
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I just flashed my address on
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the live stream.
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You shared your number.
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So wait, what is a chief?
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I don't, I still don't even know.
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Okay.
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Achieve.
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So Dave, you looked it up.
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I'll bring it up on the,
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they have like five locations.
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It's just, they like outpatient ortho,
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physical therapy, office.
0:07:06.720 --> 0:07:08.122
So they're like some, you know,
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critical size.
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Okay.
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So it's, it's a business.
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They're in Boston.
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Yeah.
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in and around.
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To me,
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everything in Massachusetts is Boston.
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I'm seeing Acton, Hudson, Sudbury,
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Bedford.
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You can't say some of these
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town names like Bedford.
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It's not Bedford.
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It's Bedford.
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It's like you have to
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I dated a girl from Reading.
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That's how I knew that.
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A million years ago.
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Baylor Swift.
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Bedford.
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Medford.
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They're an outpatient PT clinic with one,
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two, three, four, five clinics.
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One of them is specialized
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in women's health.
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Okay.
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So, I mean, interesting, you know, I,
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I probably, you gotta assume Taylor Swift,
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they're looking at a target
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demographic of young female Swifty PTs,
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right?
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They're,
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they're not looking to hire you or me.
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We're not going to get.
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We don't have the same
0:08:04.209 --> 0:08:08.192
appeal to try for those tickets.
0:08:08.233 --> 0:08:10.175
So they're looking at a clear demographic.
0:08:11.076 --> 0:08:12.197
I certainly wouldn't have
0:08:12.237 --> 0:08:13.559
wasted the front of that on
0:08:14.199 --> 0:08:16.161
a huge name like Boston.
0:08:16.482 --> 0:08:16.961
Who cares?
0:08:17.262 --> 0:08:18.903
That's not going to attract me.
0:08:19.564 --> 0:08:20.345
It should be Taylor Swift.
0:08:20.786 --> 0:08:21.206
Exactly.
0:08:21.406 --> 0:08:22.565
Yeah, 100%.
0:08:22.646 --> 0:08:23.966
I would have plastered it
0:08:24.107 --> 0:08:27.728
Swifties and bling and everything.
0:08:28.048 --> 0:08:29.168
We had Taylor Swift come
0:08:29.189 --> 0:08:30.689
through Cincinnati recently,
0:08:31.329 --> 0:08:32.710
and I was downtown for a
0:08:32.791 --> 0:08:34.191
Reds game with my family.
0:08:34.270 --> 0:08:34.630
I'm like,
0:08:34.850 --> 0:08:36.731
why are these women dressed like this?
0:08:36.792 --> 0:08:37.633
And then they were like, oh,
0:08:37.972 --> 0:08:40.313
Taylor Swift is here in like two hours.
0:08:40.953 --> 0:08:42.453
So that's what I would have pushed.
0:08:42.815 --> 0:08:42.975
Yeah.
0:08:44.001 --> 0:08:45.442
But, you know, it is what it is.
0:08:45.462 --> 0:08:47.024
I mean, they caught attention.
0:08:47.083 --> 0:08:48.484
Like you said, it's different.
0:08:49.164 --> 0:08:49.884
At least they weren't
0:08:49.924 --> 0:08:51.145
talking about one on one
0:08:51.186 --> 0:08:52.527
therapy and quality care.
0:08:52.547 --> 0:08:53.267
They were talking about
0:08:53.307 --> 0:08:54.368
something that appealed to
0:08:54.408 --> 0:08:55.488
the target demographic.
0:08:56.188 --> 0:08:57.729
We want to hire a bunch of young,
0:08:57.808 --> 0:08:59.250
licensed female therapists.
0:08:59.649 --> 0:09:00.571
So you exactly.
0:09:00.831 --> 0:09:00.971
So.
0:09:01.270 --> 0:09:01.792
So also,
0:09:01.831 --> 0:09:02.991
if you were going to give this a grade,
0:09:03.152 --> 0:09:04.273
I would give it an A minus.
0:09:04.413 --> 0:09:05.533
Like, I mean, really,
0:09:05.573 --> 0:09:08.174
I'm just it's a couple of points of sure.
0:09:08.735 --> 0:09:09.495
Because honestly.
0:09:11.222 --> 0:09:12.344
Dave, Tony,
0:09:12.464 --> 0:09:13.644
how many people do you think
0:09:13.684 --> 0:09:15.106
they actually could hire?
0:09:15.366 --> 0:09:17.408
And we're spitballing
0:09:17.428 --> 0:09:18.509
because we need more information,
0:09:18.549 --> 0:09:20.292
but them hiring one or two
0:09:20.331 --> 0:09:21.994
people could be a victory, right?
0:09:22.033 --> 0:09:23.294
I mean, one could be a victory.
0:09:23.695 --> 0:09:24.535
So you spend $2,000, $2,500,
0:09:24.535 --> 0:09:25.376
that's a pretty good...
0:09:29.035 --> 0:09:29.235
I mean,
0:09:29.255 --> 0:09:31.339
you'd spend $5,000 to $8,000 on a
0:09:31.399 --> 0:09:31.818
recruiter.
0:09:33.221 --> 0:09:35.023
And I am sure now that I
0:09:35.062 --> 0:09:36.083
understand this better,
0:09:36.945 --> 0:09:39.486
when my family got Taylor Swift tickets,
0:09:39.567 --> 0:09:40.708
they got into the lottery,
0:09:40.749 --> 0:09:42.730
they got online, they got four tickets.
0:09:42.791 --> 0:09:44.131
It didn't cost them anything extra.
0:09:44.732 --> 0:09:46.173
Like you said at the beginning, Jimmy,
0:09:46.214 --> 0:09:47.315
I'm sure somebody on the
0:09:47.355 --> 0:09:49.096
team got in there,
0:09:49.476 --> 0:09:51.119
got the tickets at the
0:09:51.158 --> 0:09:52.980
going rate when they went on sale.
0:09:53.421 --> 0:09:54.221
And now they're like, hey,
0:09:54.241 --> 0:09:55.081
let's leverage this.
0:09:55.121 --> 0:09:55.722
Let's use it.
0:09:55.763 --> 0:09:57.203
And if the person who wins
0:09:57.303 --> 0:10:00.047
it can't use the tickets, even better.
0:10:00.726 --> 0:10:02.448
Because now whoever's on the
0:10:02.489 --> 0:10:04.049
team that won them originally will go.
0:10:04.451 --> 0:10:04.650
Yeah.
0:10:05.211 --> 0:10:05.412
Yeah.
0:10:05.672 --> 0:10:06.893
So this was I thought this
0:10:06.932 --> 0:10:07.474
was pretty good.
0:10:07.813 --> 0:10:08.274
I like this.
0:10:08.313 --> 0:10:09.215
And I wanted to sort of give
0:10:09.254 --> 0:10:09.775
this a shout out.
0:10:09.836 --> 0:10:11.136
It's just a good discussion points.
0:10:11.515 --> 0:10:11.735
Yeah.
0:10:11.816 --> 0:10:12.996
And I think this leads into
0:10:13.057 --> 0:10:14.076
kind of the topic that I
0:10:14.096 --> 0:10:15.357
pitched to you guys was
0:10:15.538 --> 0:10:17.078
let's talk about personal branding.
0:10:17.578 --> 0:10:18.840
We could talk about personal
0:10:18.879 --> 0:10:20.921
branding from growing a business,
0:10:21.041 --> 0:10:22.221
which I think all three of
0:10:22.282 --> 0:10:24.322
us have some level of a personal brand,
0:10:24.822 --> 0:10:26.344
but then also from being a
0:10:26.403 --> 0:10:27.283
staff therapist.
0:10:27.344 --> 0:10:28.904
I think if I was a W2
0:10:29.164 --> 0:10:31.785
employee today coming into the market,
0:10:32.067 --> 0:10:33.586
I would focus on building
0:10:33.647 --> 0:10:35.048
my own personal brand,
0:10:35.107 --> 0:10:36.589
even if I never grew a business.
0:10:37.089 --> 0:10:38.571
Because my personal brand is
0:10:38.591 --> 0:10:39.993
going to bring value when I
0:10:40.013 --> 0:10:41.455
go to my next employer,
0:10:41.514 --> 0:10:42.596
when I switch jobs,
0:10:42.655 --> 0:10:43.778
when I go to the next thing
0:10:43.817 --> 0:10:44.639
in my profession.
0:10:45.200 --> 0:10:46.961
So I'd love to hear, like, obviously,
0:10:47.081 --> 0:10:48.964
Jimmy's the king of personal brand.
0:10:49.585 --> 0:10:50.466
What are your thoughts?
0:10:51.126 --> 0:10:52.268
So I'm going to start.
0:10:52.567 --> 0:10:53.347
I like to start with
0:10:53.469 --> 0:10:54.708
everything that I learned
0:10:54.788 --> 0:10:56.591
from in communications
0:10:56.630 --> 0:10:57.390
because I learned it from
0:10:57.530 --> 0:10:59.753
like like Franciscan friars.
0:10:59.832 --> 0:11:00.913
Like it sounds like I was a
0:11:00.972 --> 0:11:02.173
monk living in the hills,
0:11:02.193 --> 0:11:03.554
but I went to a Catholic
0:11:03.595 --> 0:11:04.875
university and one of my
0:11:04.916 --> 0:11:06.236
professors just spoke so
0:11:06.277 --> 0:11:07.577
well and his brother Basil.
0:11:08.298 --> 0:11:09.818
And in public relations,
0:11:09.879 --> 0:11:10.840
I think I've told this like
0:11:10.860 --> 0:11:11.720
a little anecdote before,
0:11:11.740 --> 0:11:12.400
but it's so good.
0:11:13.150 --> 0:11:13.932
he asked a room full of
0:11:14.072 --> 0:11:14.972
communication students to
0:11:15.133 --> 0:11:16.073
what's public relations.
0:11:16.254 --> 0:11:17.174
And a bunch of students, you know,
0:11:17.195 --> 0:11:17.715
we were all trying to
0:11:18.135 --> 0:11:19.636
impress the prof and it's
0:11:19.736 --> 0:11:21.317
spin and control the story.
0:11:21.357 --> 0:11:22.259
And he just sat there in his
0:11:22.318 --> 0:11:23.500
robe and shaking his head.
0:11:23.539 --> 0:11:24.000
And he said, no,
0:11:24.948 --> 0:11:26.070
public relations is building
0:11:26.110 --> 0:11:26.831
a relationship with the
0:11:26.870 --> 0:11:27.831
public the answers in the
0:11:27.870 --> 0:11:29.212
question right and I think
0:11:29.253 --> 0:11:30.533
personal branding is really
0:11:31.173 --> 0:11:33.155
you know well Nike its logo
0:11:33.416 --> 0:11:35.937
and its font and color and
0:11:35.957 --> 0:11:37.038
I think people like Chris
0:11:37.078 --> 0:11:37.919
Doe if you don't know who
0:11:37.960 --> 0:11:39.341
that is look him up he
0:11:39.360 --> 0:11:40.542
would say that's not it
0:11:40.601 --> 0:11:42.182
he's like I see that's what
0:11:42.202 --> 0:11:43.823
you see but um
0:11:44.793 --> 0:11:45.673
I don't even know whose
0:11:45.693 --> 0:11:46.754
definition I like the best
0:11:46.793 --> 0:11:47.355
as much as it's,
0:11:47.835 --> 0:11:48.835
what do people say about
0:11:48.855 --> 0:11:50.416
you when you're collateral,
0:11:50.556 --> 0:11:51.897
when you're not around,
0:11:51.937 --> 0:11:53.077
when your stuff's not around?
0:11:53.097 --> 0:11:55.119
I like to say it to people.
0:11:55.158 --> 0:11:55.458
I say,
0:11:56.519 --> 0:11:57.980
what does your organization smell like?
0:11:58.441 --> 0:11:59.782
And they're like, that's a weird question.
0:12:00.282 --> 0:12:00.842
Yeah, it is.
0:12:01.182 --> 0:12:02.104
But it makes you think.
0:12:02.524 --> 0:12:03.046
Because if I say,
0:12:03.066 --> 0:12:04.246
what does your organization look like?
0:12:04.267 --> 0:12:04.547
You're like,
0:12:04.847 --> 0:12:06.570
here's my logo and here's my font.
0:12:07.029 --> 0:12:07.870
What does it sound like?
0:12:07.892 --> 0:12:08.993
Well, here's my tagline.
0:12:09.013 --> 0:12:09.774
Here's my mantra.
0:12:09.793 --> 0:12:10.934
I was like, no, what is your organization?
0:12:10.955 --> 0:12:11.596
What do you smell like?
0:12:11.615 --> 0:12:12.177
What do you taste like?
0:12:12.537 --> 0:12:13.378
I like asking those two
0:12:13.437 --> 0:12:14.600
things because most of the
0:12:14.620 --> 0:12:15.721
time I'm not dealing with restaurants.
0:12:16.381 --> 0:12:16.903
So it is like,
0:12:16.942 --> 0:12:18.124
what do people say about you?
0:12:19.110 --> 0:12:20.671
That's second and third level.
0:12:21.110 --> 0:12:22.432
And that by the second and third level,
0:12:22.852 --> 0:12:24.153
somebody gave this great analogy.
0:12:24.214 --> 0:12:25.573
It's like once people start
0:12:25.614 --> 0:12:26.294
talking about you,
0:12:26.335 --> 0:12:27.095
it's like a running back.
0:12:27.196 --> 0:12:28.535
Once you get past the
0:12:28.657 --> 0:12:29.856
offensive defensive line
0:12:29.897 --> 0:12:31.018
and you're into the running backs,
0:12:31.498 --> 0:12:33.159
when people are talking about you,
0:12:34.139 --> 0:12:34.821
that's free money.
0:12:35.500 --> 0:12:36.501
That's because they're now
0:12:36.782 --> 0:12:37.663
they're projecting.
0:12:37.863 --> 0:12:39.004
They're telling people, oh,
0:12:39.024 --> 0:12:39.764
you got to hear this thing.
0:12:39.783 --> 0:12:40.644
You got to go to this guy.
0:12:40.664 --> 0:12:41.985
You go to this booth or
0:12:42.005 --> 0:12:43.125
given away Taylor Swift tickets.
0:12:43.567 --> 0:12:44.868
That is when people when you
0:12:44.908 --> 0:12:45.868
become and I know, Tony,
0:12:45.888 --> 0:12:47.009
you like this one when you
0:12:47.048 --> 0:12:48.169
become remarkable.
0:12:48.856 --> 0:12:49.076
Yeah.
0:12:49.398 --> 0:12:50.437
Worth remarking about.
0:12:50.859 --> 0:12:52.139
I learned this word twice.
0:12:52.679 --> 0:12:53.821
Once when I started using it
0:12:53.860 --> 0:12:54.522
and kind of knew what it
0:12:54.562 --> 0:12:56.384
was when I was 12 or 15.
0:12:56.384 --> 0:12:57.344
And then the second one,
0:12:57.364 --> 0:13:00.407
I think it was Seth Godin who said,
0:13:00.907 --> 0:13:02.828
you're worthy of making a remark about.
0:13:02.849 --> 0:13:04.009
You did something that
0:13:04.070 --> 0:13:04.990
someone else was willing to
0:13:05.350 --> 0:13:07.832
Put your idea or words in
0:13:07.893 --> 0:13:09.092
their mouth and say it.
0:13:09.494 --> 0:13:11.195
And if that's not validation,
0:13:11.274 --> 0:13:12.154
I don't know what is.
0:13:12.394 --> 0:13:14.437
I'm willing to vouch for
0:13:14.456 --> 0:13:15.596
this person and say that
0:13:15.636 --> 0:13:17.118
their idea and share their idea.
0:13:17.457 --> 0:13:18.538
So I think personal brand is
0:13:18.958 --> 0:13:19.960
all the things that you do
0:13:20.539 --> 0:13:22.280
that lead up to that.
0:13:22.380 --> 0:13:23.101
Those are the things.
0:13:23.442 --> 0:13:24.241
So the last thing I'll say,
0:13:24.282 --> 0:13:25.023
because I could talk a lot,
0:13:25.043 --> 0:13:26.663
is you are either doing
0:13:26.724 --> 0:13:30.066
branding well or you are doing it poorly.
0:13:30.868 --> 0:13:31.288
This is,
0:13:31.368 --> 0:13:32.128
your muscle is either
0:13:32.168 --> 0:13:33.328
strengthening or atrophying.
0:13:33.369 --> 0:13:34.089
You are doing public
0:13:34.109 --> 0:13:35.230
relations well or poorly.
0:13:35.450 --> 0:13:36.490
It's always going on.
0:13:36.850 --> 0:13:38.610
Like, we don't do PR here.
0:13:38.711 --> 0:13:39.150
Yes, you do.
0:13:40.071 --> 0:13:41.192
How you interact, how you,
0:13:41.231 --> 0:13:41.912
Jerry Durham would say,
0:13:41.932 --> 0:13:43.192
how you answer the phones,
0:13:43.371 --> 0:13:45.092
what it smells like when I walk in.
0:13:45.113 --> 0:13:46.352
Does it seem like chaos?
0:13:46.874 --> 0:13:48.653
That's branding, that's public relations.
0:13:48.673 --> 0:13:49.735
That's part of the relation.
0:13:49.794 --> 0:13:51.215
How do you make me feel?
0:13:51.455 --> 0:13:53.635
What do I feel like when I
0:13:54.716 --> 0:13:55.876
walk in your clinic, right?
0:13:56.037 --> 0:13:56.856
A bunch of clinic owners,
0:13:56.876 --> 0:13:57.736
you're gonna go out and buy
0:13:57.756 --> 0:13:59.337
a bunch of air fresheners.
0:13:59.738 --> 0:14:00.317
What does my clinic do?
0:14:00.378 --> 0:14:01.918
Start baking cookies in the clinic.
0:14:02.078 --> 0:14:04.059
You can get an automatic
0:14:04.460 --> 0:14:06.019
oven and buy those frozen
0:14:06.059 --> 0:14:07.120
cookies and start baking
0:14:07.160 --> 0:14:08.000
cookies in the clinic.
0:14:08.020 --> 0:14:09.501
Yeah, absolutely.
0:14:09.522 --> 0:14:10.981
So I would say that's – I
0:14:11.201 --> 0:14:12.102
like to start with the
0:14:12.123 --> 0:14:13.562
definition of what is it
0:14:13.582 --> 0:14:14.964
because it is – sometimes
0:14:15.004 --> 0:14:16.083
it's this amorphous thing
0:14:16.104 --> 0:14:16.884
and people like to think
0:14:16.923 --> 0:14:17.904
it's a logo I've got to
0:14:18.105 --> 0:14:19.085
spend 10 grand on.
0:14:19.565 --> 0:14:19.985
It's not.
0:14:20.885 --> 0:14:21.086
Dave,
0:14:21.105 --> 0:14:22.886
what do you guys do for personal brand,
0:14:22.927 --> 0:14:23.907
for business brand?
0:14:25.458 --> 0:14:27.000
um not much on the patient
0:14:27.120 --> 0:14:29.121
facing side actually um we
0:14:29.302 --> 0:14:29.721
you know I have an
0:14:29.761 --> 0:14:31.102
instagram handle and we I
0:14:31.123 --> 0:14:31.903
just never we haven't
0:14:31.923 --> 0:14:32.604
posted anything but
0:14:32.663 --> 0:14:33.524
eventually we need to do
0:14:33.565 --> 0:14:34.605
videos and pictures and all
0:14:34.644 --> 0:14:35.905
that we got I have a bunch
0:14:35.946 --> 0:14:37.126
of like selfies with
0:14:37.407 --> 0:14:38.508
previous patients or
0:14:38.967 --> 0:14:39.928
current therapists with
0:14:40.028 --> 0:14:40.749
current patients and
0:14:40.769 --> 0:14:41.730
clients that agree to you
0:14:41.750 --> 0:14:43.370
know selfie pictures and we
0:14:43.390 --> 0:14:44.312
got to get them on video
0:14:44.331 --> 0:14:46.472
and all that um I thought
0:14:46.493 --> 0:14:47.094
when we were talking about
0:14:47.114 --> 0:14:47.913
personal branding I thought
0:14:47.933 --> 0:14:48.615
we were saying for the
0:14:48.654 --> 0:14:49.634
audience like if they're
0:14:49.674 --> 0:14:50.635
either a practice owner
0:14:51.115 --> 0:14:52.677
or if they are like a staff PT.
0:14:52.736 --> 0:14:54.378
Now on the staff PT side, let's say,
0:14:54.398 --> 0:14:55.077
cause that'll probably
0:14:55.138 --> 0:14:57.318
reach more folks potentially.
0:14:57.339 --> 0:14:59.419
So I would love personally,
0:14:59.500 --> 0:15:00.440
and here's what's in it for me.
0:15:00.500 --> 0:15:01.600
I would love in general,
0:15:01.961 --> 0:15:02.981
if there were staff
0:15:03.001 --> 0:15:03.682
physical therapists that
0:15:03.721 --> 0:15:04.442
were coming to me,
0:15:05.062 --> 0:15:06.082
looking to potentially work
0:15:06.123 --> 0:15:08.384
with me and say, Hey,
0:15:08.403 --> 0:15:09.244
I have this personal brand.
0:15:09.264 --> 0:15:10.245
I have this following, whatever.
0:15:10.684 --> 0:15:11.686
And then they can leverage
0:15:11.725 --> 0:15:14.307
that to get higher rates or
0:15:14.326 --> 0:15:15.307
higher salary or higher
0:15:15.346 --> 0:15:16.327
compensation from me,
0:15:16.408 --> 0:15:16.988
especially if they're
0:15:17.067 --> 0:15:18.149
bringing some patients or
0:15:18.188 --> 0:15:19.009
if they're bringing some
0:15:19.369 --> 0:15:20.230
you know some leads and
0:15:20.269 --> 0:15:22.371
patients uh to us where we
0:15:22.432 --> 0:15:24.413
have to do less work and we
0:15:24.432 --> 0:15:25.073
don't have a customer
0:15:25.094 --> 0:15:26.274
acquisition cost for that
0:15:26.995 --> 0:15:27.995
they can certainly leverage
0:15:28.015 --> 0:15:29.336
that now if you're a practice owner um
0:15:31.547 --> 0:15:33.128
The more video you put out, the better.
0:15:33.168 --> 0:15:34.347
I just tweeted yesterday.
0:15:34.368 --> 0:15:35.729
I tagged Jimmy on Twitter
0:15:36.428 --> 0:15:38.269
and I heard a quote.
0:15:38.289 --> 0:15:39.551
It was like all marketing is
0:15:39.591 --> 0:15:41.110
content and all content is marketing.
0:15:41.171 --> 0:15:43.572
And so practice out there
0:15:43.631 --> 0:15:44.653
like we're doing this and
0:15:44.692 --> 0:15:45.952
we all have fun doing this.
0:15:45.993 --> 0:15:48.294
And then we also, you know,
0:15:48.514 --> 0:15:50.174
randomly benefit downstream
0:15:50.315 --> 0:15:51.176
from this type of stuff.
0:15:51.836 --> 0:15:52.756
We don't even know all the
0:15:52.797 --> 0:15:53.697
time what it's going to be.
0:15:53.996 --> 0:15:55.118
But if you're putting stuff out there,
0:15:55.197 --> 0:15:55.918
you will benefit.
0:15:55.998 --> 0:15:57.158
So if you're a practice owner,
0:15:57.558 --> 0:15:58.700
you'll get opportunities.
0:15:58.759 --> 0:16:00.019
You'll get people reaching
0:16:00.039 --> 0:16:00.860
out to you that want to
0:16:00.980 --> 0:16:01.740
collaborate with you.
0:16:01.780 --> 0:16:02.961
You'll get patients reaching out.
0:16:02.981 --> 0:16:04.143
You'll get therapists reaching out.
0:16:04.562 --> 0:16:05.623
So in terms of personal brand,
0:16:05.663 --> 0:16:07.043
it's just like, I don't know,
0:16:07.144 --> 0:16:08.325
it's just it's like a long
0:16:08.644 --> 0:16:09.284
it's a long game.
0:16:09.304 --> 0:16:10.505
You got to just plant some seeds.
0:16:10.706 --> 0:16:12.246
And I think starting with video,
0:16:12.287 --> 0:16:13.528
talking to the camera is a
0:16:13.587 --> 0:16:14.248
great place to start.
0:16:15.068 --> 0:16:16.051
I think what's interesting
0:16:16.230 --> 0:16:19.274
is if we go back 20 years, 25 years,
0:16:19.634 --> 0:16:21.317
I'm in it, I think,
0:16:21.357 --> 0:16:22.639
deeper than any of you guys.
0:16:23.780 --> 0:16:25.844
I can remember talking to
0:16:26.504 --> 0:16:27.605
practice owners back then
0:16:27.625 --> 0:16:29.168
before I was a practice owner.
0:16:29.989 --> 0:16:31.409
And the biggest fear they
0:16:31.470 --> 0:16:33.951
had was they would hire a therapist.
0:16:33.990 --> 0:16:35.032
The therapist would build
0:16:35.072 --> 0:16:37.452
relationships with referring physicians.
0:16:37.952 --> 0:16:38.813
And then that therapist
0:16:38.854 --> 0:16:40.433
would leave and take those
0:16:40.514 --> 0:16:41.794
referral sources with them.
0:16:42.215 --> 0:16:42.995
And that was a fear.
0:16:43.176 --> 0:16:44.736
That was something to be avoided.
0:16:45.057 --> 0:16:46.697
And that was something that
0:16:46.758 --> 0:16:47.577
they worked against.
0:16:47.618 --> 0:16:48.038
And of course,
0:16:48.097 --> 0:16:49.198
we all know there are still
0:16:49.278 --> 0:16:50.399
practices that have
0:16:50.860 --> 0:16:53.000
non-compete clauses and all
0:16:53.041 --> 0:16:54.201
sorts of ridiculous stuff.
0:16:54.841 --> 0:16:56.043
But if you embrace it,
0:16:56.903 --> 0:16:58.023
both as the employee,
0:16:58.062 --> 0:16:59.443
but then also as the employer.
0:17:00.083 --> 0:17:01.585
I've shared this analogy before,
0:17:01.625 --> 0:17:02.884
like we're here in Cincinnati,
0:17:02.904 --> 0:17:04.266
we've got the Reds, the Reds,
0:17:04.445 --> 0:17:05.625
and I'm not a sports guy,
0:17:05.665 --> 0:17:06.445
but I know enough.
0:17:07.067 --> 0:17:08.047
The Reds were,
0:17:08.227 --> 0:17:11.708
they paid Joey Votto $40 million, right?
0:17:11.768 --> 0:17:14.449
Like how does one athlete on
0:17:14.489 --> 0:17:17.049
a team make that much more
0:17:17.470 --> 0:17:18.451
compared to the guys that
0:17:18.490 --> 0:17:19.671
are on the practice squad?
0:17:19.711 --> 0:17:21.451
You know, they're barely surviving.
0:17:21.971 --> 0:17:25.074
So the idea is if I was a W2
0:17:25.153 --> 0:17:27.295
employee today, I see them.
0:17:27.474 --> 0:17:29.016
I see them on Instagram and
0:17:29.056 --> 0:17:30.757
I see them on different outlets.
0:17:31.457 --> 0:17:33.258
I would be building my personal brand.
0:17:33.678 --> 0:17:35.519
I would leverage that personal brand.
0:17:36.039 --> 0:17:37.839
I would be a business within
0:17:37.880 --> 0:17:40.261
a business so that either I
0:17:40.741 --> 0:17:41.923
can deliver value to my
0:17:41.982 --> 0:17:43.482
current employer and we can
0:17:43.542 --> 0:17:45.284
talk about that value and
0:17:45.344 --> 0:17:46.565
how we can negotiate that
0:17:46.644 --> 0:17:48.445
beyond just a 3% annual
0:17:48.486 --> 0:17:49.527
cost of living raise or
0:17:50.567 --> 0:17:51.586
or that's something that I
0:17:51.606 --> 0:17:52.907
could take to the next employer.
0:17:53.907 --> 0:17:55.608
And if I'm a professional,
0:17:56.088 --> 0:17:57.108
that's coming with me,
0:17:57.669 --> 0:17:59.410
but I can't do it by myself.
0:17:59.490 --> 0:17:59.630
Now,
0:17:59.690 --> 0:18:01.569
what's interesting is even outside of
0:18:01.631 --> 0:18:02.371
this profession,
0:18:03.230 --> 0:18:04.790
I've been talking a lot to
0:18:05.051 --> 0:18:06.951
the founder of My Body Tutor.
0:18:07.251 --> 0:18:08.452
It's an amazing program.
0:18:08.472 --> 0:18:09.553
He gets mentioned on social
0:18:09.573 --> 0:18:10.512
media all the time.
0:18:11.874 --> 0:18:12.314
And I said,
0:18:12.953 --> 0:18:15.674
you have a team of 70 health coaches.
0:18:16.738 --> 0:18:18.779
Who in that team has their
0:18:18.839 --> 0:18:19.779
own personal brand?
0:18:19.799 --> 0:18:21.642
Who in that team is putting out content?
0:18:21.682 --> 0:18:21.821
Like,
0:18:21.882 --> 0:18:23.844
why haven't I seen these coaches
0:18:24.523 --> 0:18:25.525
sharing information?
0:18:25.565 --> 0:18:26.066
It's like, well,
0:18:26.086 --> 0:18:27.046
that's one of the appeal
0:18:27.086 --> 0:18:28.146
for them is they can come
0:18:28.186 --> 0:18:29.627
work for my body tutor and
0:18:29.647 --> 0:18:30.769
they don't have to put out
0:18:30.828 --> 0:18:32.049
their own social media.
0:18:32.651 --> 0:18:33.411
I was shocked.
0:18:33.711 --> 0:18:34.112
I swear,
0:18:34.152 --> 0:18:35.553
I was completely shocked because
0:18:35.593 --> 0:18:36.854
when I look at fitness
0:18:36.913 --> 0:18:38.836
influencers with millions
0:18:38.895 --> 0:18:41.317
and millions of subscribers, I'm like,
0:18:41.617 --> 0:18:43.720
how can somebody not want
0:18:43.779 --> 0:18:45.221
to build that personal brand?
0:18:45.935 --> 0:18:48.977
A lot of the Peloton instructors do have.
0:18:50.717 --> 0:18:50.916
Right.
0:18:51.297 --> 0:18:52.176
I ride Peloton,
0:18:52.196 --> 0:18:53.218
but I ride with these two
0:18:53.258 --> 0:18:54.057
or three instructors.
0:18:54.117 --> 0:18:54.397
Why?
0:18:55.097 --> 0:18:56.877
Cause I test, I, you know, I ride,
0:18:56.958 --> 0:18:57.959
I rode with a bunch of them
0:18:58.078 --> 0:18:59.959
and not that I disliked other was ones,
0:19:00.019 --> 0:19:00.858
but I'm like, okay,
0:19:00.979 --> 0:19:02.000
I'm more of an endurance guy.
0:19:02.039 --> 0:19:03.599
So I like the, the power zone.
0:19:03.640 --> 0:19:03.759
Yeah.
0:19:04.579 --> 0:19:05.740
And I like this guy's flow.
0:19:06.299 --> 0:19:06.500
Right.
0:19:06.641 --> 0:19:08.340
I mean, that's what it, that's what it is.
0:19:09.060 --> 0:19:09.980
That surprises me.
0:19:10.421 --> 0:19:12.382
Is that piece of information, Tony?
0:19:12.422 --> 0:19:12.821
Yeah.
0:19:13.988 --> 0:19:14.607
Where they're like,
0:19:15.048 --> 0:19:16.949
they're willing to ride on that logo.
0:19:16.969 --> 0:19:18.528
They're willing to be a cog
0:19:18.548 --> 0:19:20.529
in the machine versus, but I mean,
0:19:20.569 --> 0:19:21.589
that's pendulums, right?
0:19:21.650 --> 0:19:21.911
I mean,
0:19:23.070 --> 0:19:24.151
I was looking the other day and I'm like,
0:19:24.230 --> 0:19:24.490
wow,
0:19:24.550 --> 0:19:26.731
more people are going to have a
0:19:27.352 --> 0:19:28.593
following of 10,000
0:19:28.593 --> 0:19:29.732
something on a platform is
0:19:29.792 --> 0:19:30.692
not going to be a shock in
0:19:30.692 --> 0:19:32.693
20 years because we're all
0:19:32.733 --> 0:19:33.594
following and following and
0:19:33.634 --> 0:19:34.213
following and following.
0:19:34.233 --> 0:19:34.974
My question is going to be
0:19:35.015 --> 0:19:35.934
eventually who's leading.
0:19:37.688 --> 0:19:38.450
We're all just following
0:19:38.470 --> 0:19:39.411
each other in a circle?
0:19:39.632 --> 0:19:40.994
What are we teaching each other?
0:19:41.015 --> 0:19:42.417
We're just photocopying a photocopy,
0:19:42.438 --> 0:19:43.420
a photocopy, a photocopy?
0:19:43.961 --> 0:19:45.984
What does the pendulum swing back,
0:19:46.025 --> 0:19:47.287
I wonder, look like in 10 years?
0:19:48.003 --> 0:19:48.503
So, you know,
0:19:48.544 --> 0:19:52.625
with 317,000 licensed PTs in the country,
0:19:53.045 --> 0:19:53.766
again, I mean,
0:19:53.806 --> 0:19:56.306
we see PTs with a million followers.
0:19:56.326 --> 0:19:56.645
Yes.
0:19:57.047 --> 0:19:58.686
They're such a tiny fraction
0:19:58.707 --> 0:19:59.527
of the population.
0:19:59.727 --> 0:20:00.247
Correct.
0:20:00.267 --> 0:20:01.548
But we're here.
0:20:01.827 --> 0:20:02.768
We love to deliver
0:20:02.948 --> 0:20:04.949
actionable items to whoever's listening.
0:20:05.388 --> 0:20:06.949
So let's talk about how we
0:20:06.989 --> 0:20:08.569
do manage our personal brands.
0:20:08.829 --> 0:20:08.990
Yeah.
0:20:09.150 --> 0:20:09.529
You know,
0:20:09.569 --> 0:20:11.951
like we're all I know we're on LinkedIn.
0:20:12.111 --> 0:20:13.590
I know we're on YouTube.
0:20:13.671 --> 0:20:14.971
I know we're on other platforms.
0:20:15.031 --> 0:20:17.432
So, Jimmy, what are your main platforms?
0:20:17.531 --> 0:20:19.452
How do you distribute your content?
0:20:20.012 --> 0:20:21.693
Give two or three actionable
0:20:21.773 --> 0:20:22.973
tips to anybody listening.
0:20:23.273 --> 0:20:23.374
OK,
0:20:23.394 --> 0:20:24.374
so I'll give you that and then I'll
0:20:24.394 --> 0:20:25.535
give you an example of how it worked.
0:20:25.595 --> 0:20:26.315
And it shocked me.
0:20:27.234 --> 0:20:29.536
So I'm on essentially Twitter, Instagram,
0:20:29.576 --> 0:20:33.376
Facebook and Instagram, Twitter, Facebook,
0:20:33.416 --> 0:20:33.717
LinkedIn.
0:20:34.737 --> 0:20:35.837
Why am I on those platforms?
0:20:36.317 --> 0:20:37.038
Because I like LinkedIn.
0:20:38.125 --> 0:20:39.105
interacting in those platforms.
0:20:39.526 --> 0:20:40.685
People are like, you should be on TikTok.
0:20:40.746 --> 0:20:41.586
And maybe I will get there.
0:20:41.705 --> 0:20:42.165
Maybe I should be on
0:20:42.185 --> 0:20:42.987
Pinterest because Tony's
0:20:43.027 --> 0:20:43.707
going on Pinterest now.
0:20:44.126 --> 0:20:44.967
And maybe I will be there.
0:20:45.346 --> 0:20:45.887
But right now,
0:20:45.928 --> 0:20:48.647
I like playing where I'm already talking.
0:20:48.827 --> 0:20:50.528
I feel like I don't mind.
0:20:50.808 --> 0:20:51.848
I like Twitter a lot more.
0:20:52.169 --> 0:20:53.049
And wouldn't you know it, Tony,
0:20:53.230 --> 0:20:54.210
I have a larger follower on Twitter.
0:20:54.329 --> 0:20:54.529
Why?
0:20:54.549 --> 0:20:55.550
Because I play there more.
0:20:56.050 --> 0:20:57.050
Grass grows where you water it.
0:20:57.490 --> 0:20:59.231
I like the speed and the
0:20:59.352 --> 0:21:01.211
interaction and the voyeuristic.
0:21:01.251 --> 0:21:02.373
I can watch a conversation
0:21:02.393 --> 0:21:03.413
without having to be involved.
0:21:03.972 --> 0:21:05.273
That's harder on other platforms.
0:21:05.513 --> 0:21:06.493
I don't mind Instagram.
0:21:07.789 --> 0:21:08.931
Because I'm not really a picture guy,
0:21:08.951 --> 0:21:10.792
but when Instagram went into video,
0:21:10.873 --> 0:21:12.535
I got more interested when
0:21:12.555 --> 0:21:13.455
it really embraced video.
0:21:13.896 --> 0:21:14.336
Facebook,
0:21:14.637 --> 0:21:16.619
because I went there for MySpace.
0:21:16.740 --> 0:21:18.281
So that's the old school.
0:21:18.301 --> 0:21:19.502
And that's where I see family,
0:21:19.522 --> 0:21:21.605
and then I bump into everybody else.
0:21:21.625 --> 0:21:22.226
So I don't mind that.
0:21:22.326 --> 0:21:23.247
And I do like Facebook
0:21:23.326 --> 0:21:25.028
groups because that feels
0:21:25.068 --> 0:21:26.411
more like Twitter in this
0:21:26.590 --> 0:21:27.932
interaction banter thing
0:21:28.093 --> 0:21:29.114
about people combined.
0:21:29.614 --> 0:21:30.875
with uh with different likes
0:21:30.955 --> 0:21:32.718
and then linkedin is just a
0:21:32.778 --> 0:21:33.858
brilliant idea it's
0:21:33.939 --> 0:21:35.280
facebook for resume I don't
0:21:35.361 --> 0:21:36.261
love a lot of the content
0:21:36.281 --> 0:21:37.163
on there I feel like I need
0:21:37.202 --> 0:21:39.665
to like water down stuff so
0:21:39.685 --> 0:21:40.227
I don't feel like I have
0:21:40.267 --> 0:21:41.367
pop I write more articles
0:21:41.428 --> 0:21:42.429
there and then just drop a
0:21:42.449 --> 0:21:43.750
video and leave but
0:21:44.505 --> 0:21:45.346
Here's my anecdote,
0:21:45.465 --> 0:21:46.507
and then I'll show you how
0:21:46.547 --> 0:21:47.647
I approach creating content.
0:21:48.308 --> 0:21:51.672
I'm working with ATI Physical Therapy.
0:21:51.711 --> 0:21:52.853
They're a sponsor of the podcast,
0:21:53.413 --> 0:21:54.734
and I will be broadcasting.
0:21:54.795 --> 0:21:56.817
I'll be recording episodes at their booth.
0:21:57.376 --> 0:21:59.679
This is a paid project that I got,
0:22:00.480 --> 0:22:01.361
and I pitched it.
0:22:02.627 --> 0:22:04.049
I just sort of – I knew a
0:22:04.089 --> 0:22:05.151
couple people there and pitched it,
0:22:05.230 --> 0:22:05.872
pitched an idea.
0:22:06.051 --> 0:22:07.012
They weren't asking.
0:22:07.032 --> 0:22:08.273
There was no job application
0:22:08.294 --> 0:22:09.695
out there for a podcaster
0:22:09.715 --> 0:22:10.957
to come to our booth and do stuff.
0:22:11.458 --> 0:22:12.940
And I finally got to a
0:22:13.000 --> 0:22:14.221
person at this organization,
0:22:14.942 --> 0:22:18.865
and this person said, I like –
0:22:18.865 --> 0:22:19.366
So obviously,
0:22:19.386 --> 0:22:20.007
if you were the marketing
0:22:20.047 --> 0:22:21.488
person at an organization like this,
0:22:21.528 --> 0:22:22.269
you'd look into who the
0:22:22.308 --> 0:22:23.509
hell this Yahoo is pitching
0:22:23.549 --> 0:22:25.271
that he wants to podcast reboot.
0:22:26.593 --> 0:22:28.634
He mentioned specifics about
0:22:28.674 --> 0:22:29.394
the show that I do.
0:22:29.715 --> 0:22:31.116
I like how you bring in psychology.
0:22:31.136 --> 0:22:32.317
I like how you do that a lot.
0:22:32.758 --> 0:22:33.798
He could not pick that up
0:22:34.480 --> 0:22:35.560
from listening to the first
0:22:35.560 --> 0:22:36.682
15 minutes of an episode,
0:22:36.721 --> 0:22:37.583
like a couple of episodes.
0:22:38.063 --> 0:22:39.984
He has seen enough because I
0:22:40.005 --> 0:22:40.684
produce a lot.
0:22:41.326 --> 0:22:43.807
So now here's the actionable results,
0:22:43.847 --> 0:22:45.308
which is I hang out where I like.
0:22:46.049 --> 0:22:47.431
So I watch what other people are doing,
0:22:47.631 --> 0:22:48.691
and then I figure out what
0:22:48.730 --> 0:22:49.852
is Jimmy's version of this.
0:22:50.051 --> 0:22:51.291
I don't need to reinvent the wheel,
0:22:51.612 --> 0:22:52.613
but I am, right?
0:22:53.053 --> 0:22:54.973
So I like to create content
0:22:55.034 --> 0:22:58.115
on what content I like to consume.
0:22:58.255 --> 0:23:00.095
I don't like to do videos of exercises.
0:23:00.836 --> 0:23:02.375
Humor videos, love consuming them.
0:23:02.496 --> 0:23:03.757
I consider myself a humorous guy.
0:23:03.997 --> 0:23:04.717
Too much work for me.
0:23:04.836 --> 0:23:06.258
I better just turn on a microphone.
0:23:06.837 --> 0:23:09.018
and talk or a witty comment
0:23:09.159 --> 0:23:11.259
and go so figure out what's
0:23:11.338 --> 0:23:12.699
right for you because what
0:23:13.058 --> 0:23:14.138
what exercise is the right
0:23:14.219 --> 0:23:15.160
exercise to do for back
0:23:15.180 --> 0:23:16.019
pain the one you're going
0:23:16.039 --> 0:23:17.380
to do right let's say
0:23:17.500 --> 0:23:18.400
figure out what you like
0:23:18.599 --> 0:23:19.701
there are enough free tools
0:23:19.721 --> 0:23:20.461
that we've talked about on
0:23:20.480 --> 0:23:20.901
this show and we'll
0:23:20.921 --> 0:23:22.020
continue to talk about cap
0:23:22.080 --> 0:23:24.121
cut cap bill canvas low
0:23:24.161 --> 0:23:25.981
cost no cost figure out
0:23:26.001 --> 0:23:28.082
what you like to do put it
0:23:28.142 --> 0:23:29.122
out there see what works
0:23:29.162 --> 0:23:30.563
and what you like again you
0:23:30.603 --> 0:23:32.143
have to sort of be motivated there too
0:23:33.007 --> 0:23:34.406
And the content you put out
0:23:34.426 --> 0:23:35.147
there that's crap,
0:23:35.728 --> 0:23:36.627
no one's going to notice.
0:23:36.647 --> 0:23:37.327
They're just not.
0:23:37.428 --> 0:23:38.669
It's in a sea of stuff.
0:23:38.848 --> 0:23:39.469
Get over that.
0:23:39.548 --> 0:23:40.848
Or maybe don't get over it.
0:23:40.888 --> 0:23:41.529
Get past it.
0:23:41.650 --> 0:23:42.269
That's better.
0:23:42.309 --> 0:23:43.009
Just put it out there.
0:23:43.069 --> 0:23:43.430
It sucks.
0:23:43.450 --> 0:23:43.809
I don't know.
0:23:43.829 --> 0:23:44.289
Delete it in a week.
0:23:45.451 --> 0:23:45.971
So do that.
0:23:46.171 --> 0:23:47.191
And that's your brand.
0:23:48.571 --> 0:23:49.011
That's it.
0:23:49.152 --> 0:23:50.672
It is that thing that
0:23:50.711 --> 0:23:51.632
cowboys used to have.
0:23:51.692 --> 0:23:54.573
The thing they used to brand a cow with.
0:23:54.593 --> 0:23:56.314
There's the logo of the Yellowstone Ranch.
0:23:56.814 --> 0:23:57.913
I like to say branding is
0:23:58.334 --> 0:23:59.875
what are you doing with your hand
0:24:00.781 --> 0:24:02.003
to heat that brand up.
0:24:02.104 --> 0:24:04.428
The more you do, the hotter that brand is.
0:24:04.448 --> 0:24:05.368
So when you touch something,
0:24:05.429 --> 0:24:06.089
it leaves a mark.
0:24:06.290 --> 0:24:07.952
So that's how I look at branding.
0:24:08.713 --> 0:24:10.998
Vigorous, vigorous, vigorous.
0:24:11.919 --> 0:24:12.820
What about you, Dave?
0:24:13.612 --> 0:24:16.015
So I'm on Facebook, Instagram, LinkedIn.
0:24:17.096 --> 0:24:18.517
I am posting videos over to
0:24:18.557 --> 0:24:19.317
TikTok as well.
0:24:19.417 --> 0:24:20.559
I have TikTok.
0:24:21.421 --> 0:24:23.682
So Facebook, Instagram, LinkedIn,
0:24:24.804 --> 0:24:25.724
and Twitter.
0:24:26.605 --> 0:24:27.626
So here's a thing.
0:24:28.669 --> 0:24:29.569
Twitter, I'm sorry.
0:24:29.809 --> 0:24:30.931
Facebook is who you know.
0:24:32.011 --> 0:24:33.253
Twitter is who you want to know.
0:24:33.273 --> 0:24:34.836
So Facebook and Instagram
0:24:34.935 --> 0:24:35.777
are who you know.
0:24:36.458 --> 0:24:38.460
LinkedIn is who you want to know.
0:24:38.861 --> 0:24:42.265
So I will put a lot of
0:24:42.305 --> 0:24:44.748
content across all the platforms.
0:24:45.409 --> 0:24:45.749
LinkedIn,
0:24:45.788 --> 0:24:46.549
I'll be a little bit more
0:24:46.609 --> 0:24:48.291
professional on my Facebook
0:24:48.311 --> 0:24:49.153
and Instagram stories.
0:24:49.212 --> 0:24:51.096
I'll say the word aunt.
0:24:51.756 --> 0:24:52.936
Or, or instead of isn't,
0:24:53.017 --> 0:24:54.298
or I'll say like my homies
0:24:54.317 --> 0:24:55.637
hanging out with Tony and, you know,
0:24:55.897 --> 0:24:57.298
and Jimmy, like my homies, my buddies,
0:24:57.318 --> 0:24:57.578
whatever.
0:24:57.880 --> 0:24:58.720
But on LinkedIn, I'll,
0:24:58.819 --> 0:25:01.922
I'll be even maybe tighter a little more.
0:25:02.061 --> 0:25:03.823
Cause it's people that I'm connected with.
0:25:03.883 --> 0:25:04.803
Like, I don't know.
0:25:04.923 --> 0:25:05.183
I don't know.
0:25:05.243 --> 0:25:06.403
Like people that could be on
0:25:06.423 --> 0:25:07.204
my show in the future.
0:25:07.265 --> 0:25:08.685
I don't want to rub someone the wrong way.
0:25:08.746 --> 0:25:09.566
Maybe they could be future
0:25:09.586 --> 0:25:10.987
investors who knows like whatever.
0:25:12.007 --> 0:25:13.868
But I will kind of cross
0:25:13.909 --> 0:25:14.929
pollinate the same type of
0:25:14.969 --> 0:25:15.950
content across the
0:25:17.090 --> 0:25:17.731
different platforms.
0:25:17.791 --> 0:25:20.154
I did hear a podcast episode,
0:25:20.275 --> 0:25:21.757
how like certain agencies
0:25:21.817 --> 0:25:23.439
will create new accounts.
0:25:23.479 --> 0:25:25.082
So for example, it'd be like, Dave,
0:25:25.102 --> 0:25:26.123
it would be like at Dave
0:25:26.143 --> 0:25:28.045
Kittle show clips at Dave
0:25:28.086 --> 0:25:28.886
Kittle show reels.
0:25:29.086 --> 0:25:29.887
Why is that?
0:25:30.689 --> 0:25:32.692
So they, go ahead, Tony, jump in.
0:25:33.125 --> 0:25:34.026
So yeah,
0:25:34.226 --> 0:25:35.266
I might've watched the same
0:25:35.465 --> 0:25:37.946
episode as you listening to a guy.
0:25:38.287 --> 0:25:40.487
What this one company was
0:25:40.527 --> 0:25:41.728
doing was they were
0:25:41.807 --> 0:25:43.688
creating these multiple channels.
0:25:44.327 --> 0:25:45.548
So like YouTube,
0:25:45.647 --> 0:25:46.807
you'd have the full length,
0:25:46.847 --> 0:25:47.588
you'd have the clips,
0:25:47.608 --> 0:25:48.469
you'd have the shorts,
0:25:48.548 --> 0:25:49.528
all different channels.
0:25:49.788 --> 0:25:51.949
It gave them a place to just
0:25:52.068 --> 0:25:53.569
push and push and push more
0:25:53.630 --> 0:25:55.470
and more content.
0:25:55.589 --> 0:25:57.769
Part of his guarantee was we
0:25:57.829 --> 0:25:59.191
guarantee we'll get you so
0:25:59.230 --> 0:26:01.671
many millions of views in so many days.
0:26:02.250 --> 0:26:04.451
Now I shared a post about this.
0:26:04.511 --> 0:26:06.011
They require you to have
0:26:06.432 --> 0:26:08.432
like a $2 million revenue business.
0:26:08.492 --> 0:26:08.853
Like you,
0:26:08.952 --> 0:26:10.432
you can't just be somebody
0:26:10.472 --> 0:26:11.453
starting from nothing.
0:26:11.473 --> 0:26:11.554
Yeah.
0:26:12.493 --> 0:26:14.354
But yeah, it was incredible.
0:26:14.413 --> 0:26:15.714
The system that they had
0:26:15.795 --> 0:26:17.634
laid out for you so that
0:26:17.694 --> 0:26:20.036
you can hear how they do this at scale.
0:26:20.435 --> 0:26:21.557
I got to listen to that one again.
0:26:21.676 --> 0:26:22.656
I saw the post.
0:26:22.896 --> 0:26:23.317
I'll share it.
0:26:23.377 --> 0:26:24.218
What do you think the cost
0:26:24.238 --> 0:26:25.219
of that would be Tony for that,
0:26:25.419 --> 0:26:25.959
that agency?
0:26:25.999 --> 0:26:27.420
I didn't look it up, but it's gotta be,
0:26:27.759 --> 0:26:29.027
you think it's like 10, 20,
0:26:29.027 --> 0:26:31.261
30 grand a month or like, Oh yeah,
0:26:31.281 --> 0:26:32.542
at least, at least.
0:26:33.143 --> 0:26:34.344
And I wouldn't be surprised
0:26:34.423 --> 0:26:35.484
if there was some sort of
0:26:35.605 --> 0:26:37.546
revenue share going on with it too.
0:26:37.685 --> 0:26:37.965
I mean,
0:26:37.986 --> 0:26:40.807
I know people that are doing 10,000
0:26:40.807 --> 0:26:42.489
a month for six pieces of content.
0:26:43.068 --> 0:26:43.989
These guys are doing
0:26:44.089 --> 0:26:45.851
hundreds of pieces of content a month.
0:26:46.330 --> 0:26:46.611
Yeah.
0:26:46.750 --> 0:26:48.271
It's gotta just be unreasonable.
0:26:49.192 --> 0:26:49.633
I've, uh,
0:26:51.836 --> 0:26:52.356
Who said that?
0:26:53.178 --> 0:26:53.857
Probably multiple people.
0:26:53.919 --> 0:26:55.019
Who said there's the same
0:26:55.038 --> 0:26:55.759
amount of problems in a
0:26:55.799 --> 0:26:56.559
million-dollar business
0:26:56.641 --> 0:26:57.401
than there is in a hundred
0:26:57.441 --> 0:26:58.061
thousand business?
0:26:58.142 --> 0:26:59.462
The problems are just different sizes.
0:26:59.663 --> 0:27:00.202
Someone said that.
0:27:00.222 --> 0:27:00.844
It doesn't really matter.
0:27:00.983 --> 0:27:02.105
It's probably said a hundred times.
0:27:02.825 --> 0:27:03.705
It's funny.
0:27:03.905 --> 0:27:06.086
I've needed to look at
0:27:06.127 --> 0:27:07.788
people in a Zoom call and say,
0:27:07.929 --> 0:27:08.449
I don't think we should
0:27:08.469 --> 0:27:09.230
work together because I
0:27:09.250 --> 0:27:11.131
don't think our values are aligned.
0:27:11.250 --> 0:27:13.073
But you're doing 10 things.
0:27:13.113 --> 0:27:14.334
Like you said, have you seen people do...
0:27:14.334 --> 0:27:17.056
$10,000, $20,000 for 10 pieces of content.
0:27:17.076 --> 0:27:17.395
It's like, well,
0:27:17.415 --> 0:27:18.277
then each piece of content
0:27:18.317 --> 0:27:18.897
is 1,000 bucks.
0:27:18.917 --> 0:27:19.939
How much are you getting per hour?
0:27:19.979 --> 0:27:22.020
It's like, again, Chris Doe would say,
0:27:22.582 --> 0:27:23.643
you're paying for the result.
0:27:24.743 --> 0:27:26.445
You had the last 10 years of
0:27:26.465 --> 0:27:27.547
your life to create a video.
0:27:27.567 --> 0:27:28.166
Why didn't you do it?
0:27:29.028 --> 0:27:30.189
Well, you didn't know what to do.
0:27:30.329 --> 0:27:31.270
You didn't know how to do it.
0:27:31.590 --> 0:27:32.531
You didn't know when to do it.
0:27:32.711 --> 0:27:33.692
So I know all those things.
0:27:33.913 --> 0:27:34.773
So I'll be rewarded for
0:27:34.794 --> 0:27:35.275
those things because
0:27:35.295 --> 0:27:36.134
they'll bring in results.
0:27:36.536 --> 0:27:37.096
But I like...
0:27:37.970 --> 0:27:38.671
I want to go around that
0:27:38.711 --> 0:27:40.132
concept again that you just mentioned,
0:27:40.172 --> 0:27:42.053
which is a lot of times
0:27:42.673 --> 0:27:43.914
starting from zero,
0:27:44.194 --> 0:27:45.155
starting with a brand that
0:27:45.195 --> 0:27:47.037
gives you their 100% of
0:27:47.156 --> 0:27:48.317
your marketing budget and
0:27:48.337 --> 0:27:50.680
their marketing budget is $5,000 a month.
0:27:50.700 --> 0:27:51.580
And you're like, here's the deal.
0:27:52.381 --> 0:27:53.241
I can't take that.
0:27:53.803 --> 0:27:55.104
I won't take that because I
0:27:56.124 --> 0:27:56.865
don't know if I'm going to
0:27:56.884 --> 0:27:57.766
get you the ROI.
0:27:59.405 --> 0:28:02.288
Because if I get 100% of
0:28:02.307 --> 0:28:04.368
your $5,000 a month budget
0:28:04.689 --> 0:28:05.648
and you're all in,
0:28:05.909 --> 0:28:07.470
you're going to need results tomorrow.
0:28:07.990 --> 0:28:08.990
And I'm telling you what we
0:28:09.010 --> 0:28:09.852
started talking about is
0:28:09.872 --> 0:28:11.251
this is relationship building.
0:28:12.093 --> 0:28:13.634
So this is where I get funny too.
0:28:13.653 --> 0:28:14.314
I'm going to do this in my
0:28:14.834 --> 0:28:15.835
presentation at CSM.
0:28:16.174 --> 0:28:17.055
If you want a relationship
0:28:17.095 --> 0:28:18.776
where you give the audience
0:28:19.076 --> 0:28:20.717
or your user money and they
0:28:20.737 --> 0:28:21.657
hang out with you as long
0:28:21.698 --> 0:28:22.518
as you're giving them money,
0:28:23.098 --> 0:28:23.818
that's a stripper.
0:28:25.417 --> 0:28:26.298
Stop doing the money.
0:28:26.798 --> 0:28:28.638
She goes away or he goes away.
0:28:29.038 --> 0:28:30.219
People did men and women's
0:28:30.259 --> 0:28:31.679
trip building a
0:28:31.699 --> 0:28:32.578
relationship that lasts
0:28:32.638 --> 0:28:33.740
longer where you can give
0:28:33.819 --> 0:28:34.839
something other than money
0:28:35.480 --> 0:28:36.960
or something of long term
0:28:37.019 --> 0:28:37.839
value takes time.
0:28:39.101 --> 0:28:40.361
I didn't do that to my best friend.
0:28:40.580 --> 0:28:40.820
Right.
0:28:40.901 --> 0:28:41.740
Maybe I started out by
0:28:41.780 --> 0:28:42.701
sharing my lunch with him
0:28:42.740 --> 0:28:44.281
or my my fruit by the foot
0:28:44.342 --> 0:28:45.061
in third grade.
0:28:45.082 --> 0:28:46.241
But then it was like, oh, you're cool.
0:28:46.261 --> 0:28:47.041
You like baseball, too.
0:28:47.061 --> 0:28:47.741
Let's go hang out.
0:28:48.162 --> 0:28:49.202
That's building a relationship.
0:28:49.502 --> 0:28:50.583
So organizations.
0:28:51.692 --> 0:28:53.354
Sometimes we'll just try to buy it quick.
0:28:53.433 --> 0:28:53.973
And I'm not saying these
0:28:53.993 --> 0:28:54.855
guys are trying to buy it quick,
0:28:54.875 --> 0:28:57.435
but this is a short-term thing.
0:28:57.615 --> 0:29:00.196
This postcard mailer we're
0:29:00.237 --> 0:29:01.037
talking about with Taylor
0:29:01.076 --> 0:29:02.718
Swift was a short-term thing.
0:29:02.738 --> 0:29:03.618
But they're okay with that
0:29:03.638 --> 0:29:05.920
because their ROI was, I'm guessing, one.
0:29:06.759 --> 0:29:07.539
But some brands,
0:29:07.720 --> 0:29:09.181
we need to start selling
0:29:09.201 --> 0:29:11.862
these $150 items.
0:29:12.021 --> 0:29:13.063
Here's $5,000.
0:29:13.123 --> 0:29:14.364
We expect a ton of stuff to come in.
0:29:14.384 --> 0:29:15.243
I go, run an ad campaign.
0:29:17.231 --> 0:29:18.513
But that's an ad campaign.
0:29:18.653 --> 0:29:20.175
The minute you turn that faucet off,
0:29:20.596 --> 0:29:21.738
the money stops coming back.
0:29:22.660 --> 0:29:24.162
I like to work on long-term
0:29:24.182 --> 0:29:25.143
relationship building.
0:29:25.222 --> 0:29:26.365
That's just my thing.
0:29:26.625 --> 0:29:27.645
I worked at a radio station.
0:29:27.866 --> 0:29:29.910
That was all relationship build, right?
0:29:30.269 --> 0:29:31.090
They trusted me.
0:29:32.863 --> 0:29:34.044
Trust, I heard the other day,
0:29:35.464 --> 0:29:36.944
someone smart said this,
0:29:37.066 --> 0:29:38.066
is predictability.
0:29:38.566 --> 0:29:43.608
I can, within a window or a few degrees,
0:29:43.709 --> 0:29:44.569
know what you're going to
0:29:44.630 --> 0:29:46.049
do in this situation before
0:29:46.089 --> 0:29:47.310
you walk in the door, right?
0:29:47.911 --> 0:29:49.211
I sort of trust what my dad
0:29:49.251 --> 0:29:50.633
was going to do when I
0:29:50.673 --> 0:29:51.573
broke the window while he
0:29:51.613 --> 0:29:52.634
was at work and he was
0:29:52.673 --> 0:29:53.994
about to walk in the door and I was like,
0:29:54.414 --> 0:29:54.654
okay.
0:29:55.424 --> 0:29:56.506
i trust I know my dad I
0:29:56.526 --> 0:29:57.425
trust him he's gonna lose
0:29:57.445 --> 0:29:58.928
his mind or be totally
0:29:59.008 --> 0:30:00.028
chill right I knew like
0:30:00.067 --> 0:30:01.088
within these two degrees
0:30:01.388 --> 0:30:02.089
and he was totally chill
0:30:02.109 --> 0:30:02.650
he's like all right what'd
0:30:02.670 --> 0:30:03.391
you do I was like I threw a
0:30:03.431 --> 0:30:04.290
rock he's like you're gonna
0:30:04.310 --> 0:30:05.811
do that again I go no okay
0:30:05.832 --> 0:30:06.932
good lesson learned move it
0:30:06.972 --> 0:30:09.674
on but that's what branding is again
0:30:10.583 --> 0:30:11.923
but again transactional
0:30:11.963 --> 0:30:14.184
relationships right you go
0:30:14.224 --> 0:30:15.346
to strip club and you money
0:30:15.385 --> 0:30:16.465
money money money money yep
0:30:16.527 --> 0:30:17.346
she's gonna pay attention
0:30:17.487 --> 0:30:18.768
money stops go away that's
0:30:18.807 --> 0:30:19.548
a transactional
0:30:19.567 --> 0:30:21.730
relationship right you can
0:30:21.829 --> 0:30:22.569
you can pay something
0:30:22.589 --> 0:30:23.230
different and that's where
0:30:23.250 --> 0:30:24.351
we talk about value and
0:30:24.431 --> 0:30:26.211
content when I see dave 50
0:30:26.211 --> 0:30:27.752
times have you have we
0:30:27.792 --> 0:30:28.319
talked about the 7 11 4 7
0:30:28.319 --> 0:30:30.074
11 3 really 7 11 3 concept real quick is
0:30:35.867 --> 0:30:36.807
To get to the point where
0:30:36.827 --> 0:30:38.628
you trust someone through
0:30:38.648 --> 0:30:39.128
what's called an
0:30:39.229 --> 0:30:40.409
asymmetrical relationship,
0:30:40.509 --> 0:30:41.150
this right here.
0:30:41.869 --> 0:30:42.750
People watching right now on
0:30:42.769 --> 0:30:43.410
the live stream or
0:30:43.450 --> 0:30:44.210
listening to this on the
0:30:44.250 --> 0:30:45.671
replay might have never met me,
0:30:45.990 --> 0:30:48.852
although I am on the CSM 2024 bingo card.
0:30:48.892 --> 0:30:49.432
We'll talk about that.
0:30:50.832 --> 0:30:51.011
Weird.
0:30:51.031 --> 0:30:51.352
It's funny.
0:30:52.373 --> 0:30:52.952
They've never met me,
0:30:52.992 --> 0:30:53.813
but there's an asymmetrical
0:30:53.853 --> 0:30:54.673
relationship because they
0:30:54.792 --> 0:30:55.634
feel like they might.
0:30:56.114 --> 0:30:56.794
I feel like I know who
0:30:56.814 --> 0:30:57.534
Taylor Swift is because
0:30:57.574 --> 0:30:58.473
I've seen enough footage of her.
0:30:58.834 --> 0:30:59.013
So 7-11-3.
0:31:01.277 --> 0:31:02.258
You have to get to seven
0:31:02.397 --> 0:31:04.138
hours of total exposure to someone.
0:31:04.299 --> 0:31:05.701
I think we're past that with Taylor Swift,
0:31:05.760 --> 0:31:07.122
even if you've never tried
0:31:07.142 --> 0:31:08.022
to be with Taylor Swift.
0:31:08.303 --> 0:31:10.704
Listening to a song that the person sings,
0:31:11.065 --> 0:31:11.885
watching a webinar.
0:31:12.145 --> 0:31:13.606
It does not have to be in one shot.
0:31:13.626 --> 0:31:14.268
You don't need to hang out
0:31:14.288 --> 0:31:15.048
with them for seven hours.
0:31:15.449 --> 0:31:16.288
It could be a bunch of
0:31:16.368 --> 0:31:17.951
shorts that leads to seven hours.
0:31:19.031 --> 0:31:21.313
It has to be at least 11 instances.
0:31:22.074 --> 0:31:23.835
So a bunch of shorts, a bunch of reels,
0:31:23.875 --> 0:31:25.195
a bunch of posts over and over and over,
0:31:25.655 --> 0:31:26.635
and at least in three
0:31:26.675 --> 0:31:28.396
different platforms until
0:31:28.936 --> 0:31:31.219
you'll think this guy's just everywhere.
0:31:31.538 --> 0:31:32.419
And I've had people say that to me.
0:31:33.019 --> 0:31:33.920
How do you have a job?
0:31:34.000 --> 0:31:34.839
You're like everywhere.
0:31:34.900 --> 0:31:35.641
I go, there's systems.
0:31:35.840 --> 0:31:36.641
And we can go over that in a
0:31:36.681 --> 0:31:37.241
future episode,
0:31:37.261 --> 0:31:38.362
like how you actually get
0:31:38.362 --> 0:31:39.742
200 pieces of content a month.
0:31:40.063 --> 0:31:41.604
I've trained people and they're like,
0:31:41.644 --> 0:31:42.403
that's impossible.
0:31:42.443 --> 0:31:42.644
I go,
0:31:42.683 --> 0:31:44.845
I'm doing it right now while I'm also
0:31:44.884 --> 0:31:45.705
coaching you as a job.
0:31:46.442 --> 0:31:47.342
It's 100% possible.
0:31:47.843 --> 0:31:49.423
You don't need me to hide the secret.
0:31:49.442 --> 0:31:50.124
This is on YouTube.
0:31:50.163 --> 0:31:50.923
Gary Vee will show you how
0:31:50.943 --> 0:31:51.825
to do it or 50 other people
0:31:51.845 --> 0:31:52.464
will show you how to do it.
0:31:53.045 --> 0:31:55.365
So that's that 7-11-3
0:31:55.445 --> 0:31:57.146
principle or 7-11-4 principle.
0:31:57.166 --> 0:31:58.248
I might be messing that last number up.
0:31:58.748 --> 0:32:00.588
But it's how you get to that.
0:32:00.848 --> 0:32:02.470
So that's relationships.
0:32:03.009 --> 0:32:03.309
And that,
0:32:03.470 --> 0:32:04.471
I don't even know how we started on this.
0:32:04.711 --> 0:32:04.851
Sorry.
0:32:04.871 --> 0:32:05.790
Yeah, that was awesome.
0:32:05.830 --> 0:32:06.171
That was, we,
0:32:06.451 --> 0:32:09.252
you hit so many topics before
0:32:09.333 --> 0:32:11.933
I share what I do for building my brand.
0:32:11.953 --> 0:32:12.394
Um,
0:32:12.794 --> 0:32:14.835
we were talking about like the value of
0:32:14.875 --> 0:32:15.415
the client,
0:32:15.435 --> 0:32:17.236
the value of what you do to the client.
0:32:17.737 --> 0:32:17.977
You know,
0:32:18.017 --> 0:32:19.477
I've shared videos talking about
0:32:19.537 --> 0:32:20.958
three kinds of pricing models,
0:32:21.018 --> 0:32:22.618
but the most important one, again,
0:32:22.759 --> 0:32:24.720
Christo, the future podcast.
0:32:25.140 --> 0:32:25.579
Great show.
0:32:25.680 --> 0:32:26.400
I'm shocked.
0:32:26.440 --> 0:32:27.800
Dave doesn't know who that is.
0:32:28.040 --> 0:32:29.821
Oh, he's, you know, once you see it,
0:32:29.902 --> 0:32:30.261
you'll know.
0:32:30.422 --> 0:32:31.282
I just don't.
0:32:31.383 --> 0:32:31.583
Is it?
0:32:31.603 --> 0:32:31.762
Yeah.
0:32:33.523 --> 0:32:34.403
look up the future
0:32:34.423 --> 0:32:36.365
f-u-t-u-r-e spells are
0:32:36.384 --> 0:32:38.066
funny here's the best part
0:32:38.467 --> 0:32:40.008
spell it wrong and you'll
0:32:40.028 --> 0:32:40.827
find him because he's
0:32:40.887 --> 0:32:42.169
everywhere and he's just
0:32:42.189 --> 0:32:44.569
done it well like okay I i
0:32:44.589 --> 0:32:45.770
just googled him yeah I've
0:32:45.931 --> 0:32:46.951
seen yeah he's not
0:32:47.152 --> 0:32:48.393
subscribed I don't think he
0:32:48.413 --> 0:32:49.532
should be so something we
0:32:49.573 --> 0:32:51.374
don't talk about enough is
0:32:51.535 --> 0:32:55.176
you know we want to get paid more um and
0:32:55.851 --> 0:32:57.531
but we don't consider the
0:32:57.612 --> 0:32:58.672
value of what we're
0:32:58.692 --> 0:33:00.313
delivering to the individual.
0:33:00.333 --> 0:33:02.333
And I know, I get it.
0:33:02.373 --> 0:33:03.273
It's sad to say, like,
0:33:03.473 --> 0:33:04.913
I'm going to put my mom on
0:33:04.953 --> 0:33:05.875
the spotlight here.
0:33:06.375 --> 0:33:08.855
When my mom was type 2 diabetic,
0:33:08.935 --> 0:33:11.616
renal failure, frozen shoulder,
0:33:11.797 --> 0:33:13.196
multiple comorbidities,
0:33:13.317 --> 0:33:15.778
all of this stuff going on, you know,
0:33:16.519 --> 0:33:18.239
she was so far down that
0:33:18.519 --> 0:33:19.680
medical model path
0:33:20.753 --> 0:33:22.996
that no matter the best
0:33:23.076 --> 0:33:24.617
physical therapy session in the world,
0:33:25.479 --> 0:33:26.339
wasn't really gonna have
0:33:26.380 --> 0:33:28.122
that big of an impact, right?
0:33:28.241 --> 0:33:30.944
So for her, she wasn't gonna pay for it.
0:33:31.065 --> 0:33:32.165
It wasn't gonna make a difference.
0:33:32.205 --> 0:33:33.227
It wasn't gonna move the
0:33:33.287 --> 0:33:35.589
needle in regards to quality of life,
0:33:35.670 --> 0:33:37.250
health, any of those things.
0:33:38.792 --> 0:33:39.874
But on the flip side,
0:33:39.913 --> 0:33:41.074
you take somebody who,
0:33:41.154 --> 0:33:42.776
and I always say like major
0:33:42.816 --> 0:33:44.277
league pitcher who wants to
0:33:44.297 --> 0:33:45.758
get back to pitching has a
0:33:45.758 --> 0:33:47.859
$10 million contract at stake.
0:33:48.380 --> 0:33:49.840
That rotator cuff repair,
0:33:49.901 --> 0:33:52.522
that Tommy John surgery, that whatever,
0:33:53.144 --> 0:33:54.404
it's going to have a major
0:33:54.505 --> 0:33:55.384
financial impact.
0:33:55.424 --> 0:33:57.126
The same post-surgical
0:33:57.166 --> 0:33:59.489
protocol for the pitcher versus my mom.
0:34:00.128 --> 0:34:02.289
very different dollar value, you know,
0:34:02.369 --> 0:34:04.371
and they should be charged appropriately.
0:34:04.771 --> 0:34:07.512
The Nike swoosh is worth a
0:34:07.692 --> 0:34:10.074
lot more than what I would
0:34:10.114 --> 0:34:12.235
pay for a Fiverr artist to
0:34:12.275 --> 0:34:13.195
create a swoosh for me
0:34:13.735 --> 0:34:14.757
because Nike is going to
0:34:14.797 --> 0:34:15.958
put a heck of a lot more
0:34:16.018 --> 0:34:17.739
money behind the swoosh and
0:34:17.798 --> 0:34:18.798
putting the swoosh out
0:34:18.838 --> 0:34:21.661
there on every piece of
0:34:21.721 --> 0:34:22.701
merchandise they sell.
0:34:23.521 --> 0:34:26.003
So I do really think that we
0:34:26.063 --> 0:34:27.083
can't think of
0:34:28.364 --> 0:34:30.108
What are our services worth
0:34:30.809 --> 0:34:32.072
from our perspective?
0:34:33.094 --> 0:34:35.501
What is this worth to the client?
0:34:36.202 --> 0:34:36.884
Are we charging
0:34:37.003 --> 0:34:38.447
appropriately for the client?
0:34:39.447 --> 0:34:41.929
That being said, going back to platforms.
0:34:42.849 --> 0:34:43.451
So forever,
0:34:43.891 --> 0:34:45.891
I was just on Facebook because
0:34:45.931 --> 0:34:47.612
I used Facebook, just like Jimmy said.
0:34:48.193 --> 0:34:49.614
I created a Facebook group,
0:34:49.675 --> 0:34:50.655
not even just Facebook.
0:34:50.675 --> 0:34:51.896
I created the group because
0:34:51.936 --> 0:34:53.297
I wanted very niche
0:34:53.376 --> 0:34:55.057
specific people to talk to.
0:34:55.518 --> 0:34:56.659
So I've got my Medicare
0:34:56.679 --> 0:34:57.820
billing group because I
0:34:57.860 --> 0:34:58.559
want to talk to people
0:34:58.599 --> 0:34:59.641
about Medicare billing.
0:34:59.981 --> 0:35:01.081
I've got my knee replacement
0:35:01.141 --> 0:35:02.103
group because I wanted to
0:35:02.143 --> 0:35:03.744
talk to people about knee replacement.
0:35:05.143 --> 0:35:06.445
And I was there really,
0:35:06.485 --> 0:35:09.666
I think I got on Facebook like 2016,
0:35:09.666 --> 0:35:10.385
maybe 2014.
0:35:10.385 --> 0:35:13.266
And I just spent time and
0:35:13.347 --> 0:35:14.847
talking and offering my
0:35:14.887 --> 0:35:16.949
experiences and advice and, you know,
0:35:17.009 --> 0:35:18.949
never selling anything or doing anything.
0:35:20.010 --> 0:35:22.610
And then gradually I got onto YouTube.
0:35:22.911 --> 0:35:24.711
Then I did the same thing with YouTube.
0:35:24.791 --> 0:35:25.871
I have my YouTube channel
0:35:25.911 --> 0:35:26.773
for knee replacement,
0:35:26.793 --> 0:35:27.793
my YouTube channel for
0:35:27.833 --> 0:35:30.373
Medicare billing and practice ownership.
0:35:31.576 --> 0:35:33.496
And now this year was really
0:35:33.556 --> 0:35:34.916
the first time I went from
0:35:34.996 --> 0:35:36.237
those two platforms,
0:35:37.097 --> 0:35:38.259
stepped on the LinkedIn,
0:35:38.798 --> 0:35:39.918
stepped into Pinterest.
0:35:40.480 --> 0:35:42.400
Pinterest because I think
0:35:42.500 --> 0:35:44.161
that's underpriced attention.
0:35:44.940 --> 0:35:46.621
I think that the platform is
0:35:46.702 --> 0:35:48.021
ignored by so many people,
0:35:48.061 --> 0:35:49.603
especially from men.
0:35:49.623 --> 0:35:51.483
I think there's a massive
0:35:51.583 --> 0:35:54.085
void there from male voices.
0:35:55.005 --> 0:35:56.485
So I think there's a huge opportunity.
0:35:56.726 --> 0:35:58.086
I don't have an eye for design,
0:35:58.126 --> 0:35:59.086
but if somebody did,
0:35:59.106 --> 0:36:00.367
I think they would just
0:36:00.768 --> 0:36:02.989
destroy the Pinterest algorithm.
0:36:03.768 --> 0:36:04.789
I've seen people with
0:36:04.909 --> 0:36:06.150
ridiculous amounts of
0:36:06.231 --> 0:36:07.811
engagement and follows and
0:36:08.251 --> 0:36:09.632
that traffic goes from
0:36:09.692 --> 0:36:10.873
Pinterest to wherever you
0:36:10.913 --> 0:36:12.393
want to post it because
0:36:12.594 --> 0:36:14.293
every pin has a link somewhere.
0:36:14.313 --> 0:36:14.775
Wow.
0:36:15.514 --> 0:36:16.596
Yeah, it's crazy.
0:36:16.615 --> 0:36:18.097
And then, of course, LinkedIn,
0:36:18.137 --> 0:36:19.217
just like Dave said,
0:36:19.277 --> 0:36:20.759
building a professional network.
0:36:21.079 --> 0:36:22.780
But it's definitely a different community.
0:36:22.860 --> 0:36:24.722
It's it's they have different values.
0:36:24.782 --> 0:36:27.123
But I realized that I honed
0:36:27.164 --> 0:36:29.224
the knife on link on
0:36:29.505 --> 0:36:30.947
Facebook and YouTube.
0:36:31.726 --> 0:36:33.148
Now I can cut deeper on
0:36:33.208 --> 0:36:34.851
LinkedIn because I've got a skill set.
0:36:35.452 --> 0:36:36.452
You know, I can talk.
0:36:36.594 --> 0:36:37.614
I can record video.
0:36:37.655 --> 0:36:40.639
I can do things that the typical CEO,
0:36:40.719 --> 0:36:42.481
the typical person on LinkedIn,
0:36:42.521 --> 0:36:43.521
they're just not doing or
0:36:43.563 --> 0:36:44.423
they're not doing well.
0:36:44.824 --> 0:36:45.625
Let me ask you this, though.
0:36:46.525 --> 0:36:48.429
How much and ballpark it.
0:36:49.630 --> 0:36:50.070
How much,
0:36:50.331 --> 0:36:52.512
what percent do you change when
0:36:52.552 --> 0:36:53.992
you make a piece of content
0:36:54.233 --> 0:36:55.612
for a specific platform?
0:36:56.293 --> 0:36:58.534
Or do people just, do you just shotgun?
0:36:58.574 --> 0:37:00.074
I make a video,
0:37:00.094 --> 0:37:01.434
it's a vertical video and I
0:37:01.474 --> 0:37:01.974
share it everywhere.
0:37:02.074 --> 0:37:03.936
Or do you tailor it a little bit?
0:37:03.996 --> 0:37:05.135
If so, like how much?
0:37:06.077 --> 0:37:07.217
Yeah, it's a good question.
0:37:07.817 --> 0:37:09.398
I wouldn't say I necessarily,
0:37:09.878 --> 0:37:11.197
what I do is I create
0:37:11.257 --> 0:37:12.599
content that I want to talk about.
0:37:12.918 --> 0:37:13.139
Got it.
0:37:13.699 --> 0:37:15.762
That I think people want to
0:37:15.802 --> 0:37:17.543
hear about that people are looking for.
0:37:17.623 --> 0:37:19.766
So, so I should take two steps back.
0:37:19.827 --> 0:37:21.469
It's not that I want to talk about it.
0:37:21.509 --> 0:37:23.150
It's that I see a void.
0:37:23.452 --> 0:37:24.873
People want this information.
0:37:25.574 --> 0:37:26.835
I believe that I've got a
0:37:26.916 --> 0:37:27.856
unique perspective.
0:37:28.237 --> 0:37:29.840
So I create the content
0:37:29.920 --> 0:37:31.762
specifically for the identified void.
0:37:32.661 --> 0:37:34.202
Then what I do is I say, okay,
0:37:34.242 --> 0:37:35.623
this content is appropriate
0:37:35.643 --> 0:37:36.503
for this audience.
0:37:36.583 --> 0:37:37.945
I'm going to share it to that audience.
0:37:38.585 --> 0:37:39.525
So on LinkedIn,
0:37:39.826 --> 0:37:41.327
I share mostly my practice
0:37:41.748 --> 0:37:43.088
stuff this morning.
0:37:43.248 --> 0:37:43.548
You know,
0:37:43.608 --> 0:37:45.150
yesterday I saw somebody post
0:37:45.170 --> 0:37:47.070
something about a 4%
0:37:47.070 --> 0:37:49.172
Medicare reimbursement
0:37:49.211 --> 0:37:50.273
increase that they wanted
0:37:50.313 --> 0:37:51.974
people to write letters to Congress about,
0:37:52.173 --> 0:37:52.393
right?
0:37:52.894 --> 0:37:54.576
I'm like 4%, seriously,
0:37:54.655 --> 0:37:55.815
is that going to make a difference?
0:37:55.876 --> 0:37:56.597
Is anybody going to,
0:37:56.996 --> 0:37:58.117
you know be able to afford a
0:37:58.157 --> 0:37:59.398
mortgage or a house because
0:37:59.739 --> 0:38:00.780
because medicare is paying
0:38:00.840 --> 0:38:01.920
us four percent more it's
0:38:01.960 --> 0:38:03.222
like we're fighting for
0:38:03.282 --> 0:38:04.463
scraps I don't want to be
0:38:04.483 --> 0:38:06.425
in that game right that's a
0:38:06.485 --> 0:38:08.007
linkedin post like that's
0:38:08.067 --> 0:38:09.367
content for linkedin that's
0:38:09.427 --> 0:38:10.688
content for my medicare
0:38:10.728 --> 0:38:11.730
billing group because it's
0:38:11.789 --> 0:38:14.652
very topic specific um so I
0:38:14.711 --> 0:38:16.333
create the content based on
0:38:16.434 --> 0:38:18.335
the void that I see not
0:38:18.394 --> 0:38:20.637
just what I want and then I
0:38:20.717 --> 0:38:22.099
put it on the appropriate
0:38:22.139 --> 0:38:23.300
platform to speak to the
0:38:23.340 --> 0:38:24.300
appropriate audience
0:38:25.239 --> 0:38:25.940
You thought about it.
0:38:26.659 --> 0:38:26.840
Sure.
0:38:27.621 --> 0:38:28.041
A little bit.
0:38:28.402 --> 0:38:30.063
That's what I want people thinking about.
0:38:32.304 --> 0:38:33.425
The example was I ran an
0:38:33.445 --> 0:38:34.427
alternative rock station.
0:38:34.586 --> 0:38:36.969
So Linkin Park, Foo Fighters, Metallica,
0:38:37.028 --> 0:38:37.648
ACDC.
0:38:37.668 --> 0:38:39.130
But every once in a while,
0:38:40.552 --> 0:38:42.393
a song would come along and I'd go,
0:38:42.574 --> 0:38:44.074
this fits enough and is
0:38:44.235 --> 0:38:45.996
weird enough that I want to
0:38:46.036 --> 0:38:47.838
play it because this is the exception,
0:38:47.858 --> 0:38:48.358
not the rule.
0:38:49.161 --> 0:38:50.081
Hey there, Delilah,
0:38:50.722 --> 0:38:52.342
my radio station shouldn't have,
0:38:52.382 --> 0:38:53.563
that should have been a pop song,
0:38:53.902 --> 0:38:55.463
but we played it at night,
0:38:55.523 --> 0:38:56.423
mostly not during the day.
0:38:57.224 --> 0:38:57.824
And it,
0:38:58.125 --> 0:38:59.885
it was because I thought about it enough.
0:38:59.945 --> 0:39:00.445
And I was like,
0:39:00.766 --> 0:39:01.626
I think there's enough
0:39:01.666 --> 0:39:02.907
crossover for the dudes who
0:39:02.967 --> 0:39:04.648
are rocking and the dude and the,
0:39:04.708 --> 0:39:05.148
and the people.
0:39:05.188 --> 0:39:07.530
And we had females too, about 70, 30,
0:39:07.530 --> 0:39:07.690
maybe.
0:39:09.010 --> 0:39:10.630
So it made sense, but I thought about it.
0:39:10.710 --> 0:39:10.931
I mean,
0:39:10.951 --> 0:39:12.592
I painstakingly thought about where
0:39:12.652 --> 0:39:14.233
does this belong on the air or not?
0:39:15.048 --> 0:39:16.289
is this something we get
0:39:16.329 --> 0:39:17.329
involved with or not?
0:39:17.369 --> 0:39:18.630
We thought about that a lot.
0:39:19.150 --> 0:39:21.393
And you should too, is what I'm trying to,
0:39:21.572 --> 0:39:22.552
that's why I'm telling that story.
0:39:22.572 --> 0:39:23.954
It's like, Tony thinks about it.
0:39:23.974 --> 0:39:26.114
It's like, this isn't a LinkedIn thing.
0:39:26.275 --> 0:39:28.916
This, no, this is, oh, okay.
0:39:28.936 --> 0:39:30.137
I look at the world in Venn
0:39:30.177 --> 0:39:32.059
diagrams and I'm like, this is me.
0:39:32.338 --> 0:39:33.139
And then what things,
0:39:33.360 --> 0:39:34.619
what circles cross over and
0:39:34.659 --> 0:39:35.940
touch a little bit, a lot,
0:39:36.641 --> 0:39:37.322
does this deserve?
0:39:37.342 --> 0:39:38.922
And then also, does it deserve my time?
0:39:38.963 --> 0:39:40.623
Like, do I have time for this?
0:39:41.360 --> 0:39:42.860
And if the answer is yes, yes, yes.
0:39:43.282 --> 0:39:43.621
Yeah.
0:39:43.862 --> 0:39:44.041
Okay.
0:39:44.081 --> 0:39:44.983
It falls in my circle.
0:39:45.043 --> 0:39:46.023
It also falls in one.
0:39:46.063 --> 0:39:47.425
See, Tony's example is really great.
0:39:47.925 --> 0:39:48.726
The knee replacement,
0:39:48.766 --> 0:39:50.047
the Medicare billing placement.
0:39:50.106 --> 0:39:51.208
Those are two different audiences.
0:39:51.427 --> 0:39:52.409
One is consumer facing.
0:39:52.489 --> 0:39:53.389
One is clinician facing.
0:39:53.929 --> 0:39:54.351
But you're like,
0:39:54.391 --> 0:39:55.512
I like talking about these things.
0:39:55.831 --> 0:39:56.092
Check.
0:39:56.592 --> 0:39:57.713
I feel like there's value here.
0:39:57.853 --> 0:39:58.114
Check.
0:39:58.233 --> 0:39:59.235
Is there a void here?
0:39:59.594 --> 0:39:59.875
Check.
0:40:00.335 --> 0:40:02.137
And to the void thing, I will say,
0:40:03.217 --> 0:40:04.179
if you go on YouTube and
0:40:04.199 --> 0:40:05.298
there's 100 videos about
0:40:05.318 --> 0:40:06.440
knee replacement and you're like,
0:40:06.460 --> 0:40:07.161
it's saturated,
0:40:07.320 --> 0:40:08.322
I will tell you you're wrong.
0:40:09.730 --> 0:40:10.311
100 is a lot.
0:40:10.731 --> 0:40:13.311
And compared to the world
0:40:13.831 --> 0:40:15.413
and attention spans across the world,
0:40:15.552 --> 0:40:16.132
it's not a lot.
0:40:16.773 --> 0:40:17.034
Yeah.
0:40:17.534 --> 0:40:19.775
And the way this would apply to, again,
0:40:19.855 --> 0:40:21.115
an employed therapist right
0:40:21.155 --> 0:40:22.836
now sitting out there listening to us,
0:40:24.597 --> 0:40:25.777
if you start putting that
0:40:25.838 --> 0:40:28.278
content out that's patient-facing,
0:40:28.358 --> 0:40:29.500
if you start talking about
0:40:29.519 --> 0:40:30.920
the things that are important to you,
0:40:31.701 --> 0:40:33.242
philosophically like you as
0:40:33.342 --> 0:40:34.963
a therapist what what is
0:40:35.063 --> 0:40:36.563
uniquely valuable to you
0:40:36.603 --> 0:40:37.563
what is important what do
0:40:37.603 --> 0:40:38.764
you want your patients to
0:40:38.824 --> 0:40:40.885
hear to see to know you
0:40:40.925 --> 0:40:42.146
share those messages I
0:40:42.186 --> 0:40:43.027
guarantee there's an
0:40:43.106 --> 0:40:44.686
audience for that and then
0:40:44.726 --> 0:40:46.688
what happens is the patient
0:40:46.788 --> 0:40:49.130
facing content brings you
0:40:49.190 --> 0:40:50.389
better patients brings you
0:40:50.409 --> 0:40:51.530
patients that don't cancel
0:40:51.590 --> 0:40:52.690
that connect with you that
0:40:52.731 --> 0:40:53.751
feel like you're their best
0:40:53.811 --> 0:40:55.253
friend that they they know
0:40:55.293 --> 0:40:55.873
you because they've
0:40:55.893 --> 0:40:57.934
listened to 20 of your videos already
0:40:58.454 --> 0:40:59.474
And now when they schedule
0:40:59.494 --> 0:41:00.436
and book that appointment,
0:41:00.615 --> 0:41:01.436
they're committed,
0:41:01.456 --> 0:41:02.878
they're not going to drop
0:41:03.018 --> 0:41:04.398
off and cancel on no show.
0:41:05.099 --> 0:41:06.340
From the employer side,
0:41:07.240 --> 0:41:09.103
if I'm looking at hiring clinicians,
0:41:09.603 --> 0:41:12.425
like just imagine the impact of, wow,
0:41:12.485 --> 0:41:15.068
there's a therapist here in Monroe, Ohio,
0:41:15.128 --> 0:41:16.329
who's putting out content.
0:41:16.909 --> 0:41:17.329
Obviously,
0:41:17.389 --> 0:41:19.130
that indicates they're motivated.
0:41:19.231 --> 0:41:21.213
They're they're self starter.
0:41:21.293 --> 0:41:22.614
They're they're capable of
0:41:22.994 --> 0:41:24.175
seeing something through.
0:41:24.755 --> 0:41:26.117
But then I also know that
0:41:26.177 --> 0:41:27.217
they have their audience.
0:41:27.237 --> 0:41:28.599
They're going to bring that with them.
0:41:28.679 --> 0:41:29.039
You know,
0:41:29.320 --> 0:41:33.877
that therapist's value just rose 20, 30,
0:41:33.877 --> 0:41:34.525
40 percent.
0:41:35.204 --> 0:41:36.385
And so if I'm talking about
0:41:36.425 --> 0:41:37.226
the difference between
0:41:37.246 --> 0:41:38.407
paying someone eighty two
0:41:38.467 --> 0:41:39.108
thousand a year.
0:41:39.108 --> 0:41:41.331
120,000 a year,
0:41:41.351 --> 0:41:43.532
that's where that difference lies.
0:41:43.612 --> 0:41:45.775
It's not in them trying to
0:41:45.815 --> 0:41:48.157
get a 4% raise in Medicare reimbursement.
0:41:48.657 --> 0:41:50.197
It's in them bringing their
0:41:50.297 --> 0:41:51.278
audience with them.
0:41:51.960 --> 0:41:52.699
And truthfully,
0:41:52.760 --> 0:41:55.702
it's in me knowing as an employer, okay,
0:41:55.922 --> 0:41:57.625
I have more than just the
0:41:57.844 --> 0:42:00.306
interview to base my decision on, right?
0:42:00.867 --> 0:42:01.507
I'm risking $120,000
0:42:01.507 --> 0:42:02.449
investment when I hire a therapist.
0:42:05.110 --> 0:42:06.851
I'm risking my business's
0:42:07.293 --> 0:42:08.994
reputation and branding
0:42:09.034 --> 0:42:11.556
when I hire a therapist.
0:42:11.896 --> 0:42:13.577
What information can you
0:42:13.617 --> 0:42:15.539
deliver to me that's going to verify,
0:42:15.599 --> 0:42:16.739
yeah, you have a history,
0:42:16.760 --> 0:42:18.561
a track record of getting things done?
0:42:19.503 --> 0:42:21.284
All of that comes through social media.
0:42:21.664 --> 0:42:21.744
Yeah.
0:42:21.764 --> 0:42:22.804
Dave, what do you think?
0:42:23.065 --> 0:42:24.045
Let me ask you a quick question.
0:42:24.065 --> 0:42:25.887
So on the practice owner side of things,
0:42:27.028 --> 0:42:28.090
over on Facebook,
0:42:28.150 --> 0:42:29.351
Cameron Dennis was checking
0:42:29.391 --> 0:42:30.271
in and watching us live.
0:42:30.331 --> 0:42:32.432
He's got Back on Track Physical Therapy.
0:42:32.472 --> 0:42:33.713
I don't know if it's close to you, Tony,
0:42:33.733 --> 0:42:34.094
in Ohio.
0:42:34.213 --> 0:42:34.375
It is.
0:42:35.673 --> 0:42:36.894
So I clicked over onto his
0:42:36.934 --> 0:42:39.436
profile and I would say he
0:42:39.456 --> 0:42:40.795
does a great job of the
0:42:40.876 --> 0:42:41.755
simple things of just
0:42:41.797 --> 0:42:42.797
taking pictures with
0:42:42.856 --> 0:42:45.858
patients as when they're discharged,
0:42:45.878 --> 0:42:46.657
they're graduated,
0:42:46.717 --> 0:42:48.498
their peak of happiness
0:42:48.898 --> 0:42:49.659
during their plan of care,
0:42:49.719 --> 0:42:50.699
after their plan of care, whatever.
0:42:51.719 --> 0:42:53.041
I would say like that's like
0:42:53.242 --> 0:42:54.842
that's got to be like the simplest form.
0:42:54.882 --> 0:42:55.123
I mean,
0:42:55.284 --> 0:42:56.885
even like that's easier than video.
0:42:56.925 --> 0:42:58.626
It's just like a patient or client.
0:42:58.646 --> 0:42:59.748
They're happy with the outcome.
0:43:00.148 --> 0:43:01.710
They're almost discharged or
0:43:01.730 --> 0:43:03.472
almost graduated or maybe they are.
0:43:03.532 --> 0:43:04.351
It's their last day.
0:43:05.373 --> 0:43:06.253
And then he and his staff
0:43:06.293 --> 0:43:07.835
are taking pictures with
0:43:07.976 --> 0:43:09.097
these patients and clients.
0:43:09.117 --> 0:43:11.699
Then he posts them on his Facebook account,
0:43:11.798 --> 0:43:12.940
his Facebook page.
0:43:13.581 --> 0:43:14.302
So that's.
0:43:14.561 --> 0:43:16.505
I think that like, just start there.
0:43:16.545 --> 0:43:17.387
That's the simplest thing,
0:43:17.447 --> 0:43:18.188
even before video,
0:43:18.248 --> 0:43:19.190
because I know some people
0:43:19.210 --> 0:43:20.693
get nervous and they can't
0:43:20.733 --> 0:43:22.476
talk into a video camera or whatever.
0:43:22.777 --> 0:43:23.717
Like at the very least,
0:43:23.777 --> 0:43:24.619
practice runners need to be
0:43:24.639 --> 0:43:26.163
doing what Cameron's doing.
0:43:26.717 --> 0:43:27.278
Yeah, 100%.
0:43:27.679 --> 0:43:28.900
Cameron's a great guy.
0:43:28.940 --> 0:43:30.521
We've met in person a couple times.
0:43:31.722 --> 0:43:32.784
I remember watching,
0:43:32.885 --> 0:43:34.585
he would create videos, I swear,
0:43:34.626 --> 0:43:36.148
he looked like he was 12 years old.
0:43:38.050 --> 0:43:40.452
But I've followed his growth
0:43:40.512 --> 0:43:41.474
and his development.
0:43:41.494 --> 0:43:44.077
Yeah, like in my clinics, you know,
0:43:44.737 --> 0:43:46.838
I'm not the most social person.
0:43:47.018 --> 0:43:47.938
I am the, I am.
0:43:48.960 --> 0:43:49.559
Yeah, I'm not.
0:43:50.101 --> 0:43:51.260
So what I would do is I
0:43:51.302 --> 0:43:52.983
would grab other therapists
0:43:53.003 --> 0:43:53.762
who are a little more
0:43:53.822 --> 0:43:55.023
social and bubbly than me.
0:43:56.125 --> 0:43:57.465
We grab pictures and this is
0:43:57.505 --> 0:43:58.846
going back before Facebook,
0:43:58.907 --> 0:43:59.927
before social media,
0:43:59.947 --> 0:44:01.949
but we would get pictures on graduation.
0:44:02.028 --> 0:44:03.289
We'd get pictures on any
0:44:03.329 --> 0:44:04.250
major achievement.
0:44:04.630 --> 0:44:05.891
We would give the patient
0:44:06.010 --> 0:44:07.411
literally a printed picture.
0:44:07.452 --> 0:44:09.172
We had a photo printer when
0:44:09.233 --> 0:44:11.175
that was modern in the clinic.
0:44:11.775 --> 0:44:13.275
But in today's world,
0:44:13.677 --> 0:44:14.657
if you're not taking
0:44:14.697 --> 0:44:16.818
pictures with your clients,
0:44:17.039 --> 0:44:18.041
sending it to them,
0:44:18.101 --> 0:44:19.181
getting them to share it on
0:44:19.242 --> 0:44:20.302
their social media,
0:44:20.342 --> 0:44:22.043
getting them to tag your business,
0:44:22.605 --> 0:44:23.204
what are you doing?
0:44:24.065 --> 0:44:24.686
We're in 2024.
0:44:25.007 --> 0:44:27.708
How are you not leveraging
0:44:28.108 --> 0:44:30.150
those most basic opportunities?
0:44:30.791 --> 0:44:32.333
Help them talk about you.
0:44:32.512 --> 0:44:33.273
Make it easy.
0:44:33.393 --> 0:44:34.894
Make them the star of the show.
0:44:35.295 --> 0:44:36.976
I was talking with – I can't remember.
0:44:36.996 --> 0:44:37.597
I talk to a lot of people.
0:44:38.137 --> 0:44:40.159
um oh I know who it was I
0:44:40.199 --> 0:44:40.918
can't tell you who it was
0:44:40.978 --> 0:44:41.699
because we might be rolling
0:44:41.719 --> 0:44:42.639
this campaign out so
0:44:42.659 --> 0:44:43.039
working with an
0:44:43.079 --> 0:44:44.300
organization and they said
0:44:44.760 --> 0:44:46.780
we want we want these two
0:44:46.860 --> 0:44:47.922
audiences to do these two
0:44:47.961 --> 0:44:48.922
things I said great those
0:44:48.961 --> 0:44:49.862
are great call to actions
0:44:49.922 --> 0:44:51.222
it's great we've thought
0:44:51.242 --> 0:44:52.983
about we started with the
0:44:53.023 --> 0:44:54.724
end in mind and now I said
0:44:54.864 --> 0:44:56.085
how do you make those
0:44:56.164 --> 0:44:57.144
audiences part of the
0:44:57.186 --> 0:44:57.985
campaign because they were
0:44:58.005 --> 0:44:59.146
like we want our leader to
0:44:59.405 --> 0:45:00.547
do videos and I was like
0:45:00.867 --> 0:45:02.166
does your leader does your
0:45:02.327 --> 0:45:02.827
audience have a
0:45:02.887 --> 0:45:03.568
relationship with your
0:45:03.608 --> 0:45:04.288
leader like are they
0:45:04.307 --> 0:45:05.208
creating content now
0:45:05.309 --> 0:45:06.009
essentially I was saying
0:45:06.840 --> 0:45:08.400
Where's this clinician
0:45:08.820 --> 0:45:10.463
bringing value already, right?
0:45:10.543 --> 0:45:12.384
Mike Tomlin, Steelers head coach.
0:45:12.403 --> 0:45:13.784
I'm a Giants Steelers head coach.
0:45:14.184 --> 0:45:15.106
I don't care your potential.
0:45:15.166 --> 0:45:15.865
I care what you're willing.
0:45:15.885 --> 0:45:17.606
I don't care what you're capable of doing.
0:45:17.646 --> 0:45:19.688
I care what you're willing to do.
0:45:20.413 --> 0:45:21.934
Like you might be a number one draft pick,
0:45:21.954 --> 0:45:22.835
but you haven't done it.
0:45:23.295 --> 0:45:24.496
And nothing says I'm doing
0:45:24.516 --> 0:45:26.438
the pushups like putting out 100 videos,
0:45:26.818 --> 0:45:28.019
not saying to a clinic,
0:45:28.340 --> 0:45:29.300
I can do video production.
0:45:29.340 --> 0:45:29.501
Great.
0:45:29.521 --> 0:45:29.860
Where is it?
0:45:30.181 --> 0:45:31.181
Well, I have the ability.
0:45:31.262 --> 0:45:31.842
You haven't done it?
0:45:32.063 --> 0:45:32.202
No.
0:45:32.322 --> 0:45:33.123
So you don't value it.
0:45:33.204 --> 0:45:34.065
Why should I value it?
0:45:34.804 --> 0:45:36.447
So I don't care what you're
0:45:36.467 --> 0:45:38.728
willing to do or what you're capable of.
0:45:38.748 --> 0:45:39.489
I care what you're doing.
0:45:40.429 --> 0:45:41.010
And you should be.
0:45:41.150 --> 0:45:41.972
And you're putting the words
0:45:42.012 --> 0:45:42.351
in their mouth.
0:45:44.329 --> 0:45:45.449
Show business.
0:45:45.469 --> 0:45:46.811
We ain't in tell business here, people.
0:45:46.911 --> 0:45:48.012
If you're a physical therapist,
0:45:48.432 --> 0:45:49.634
you are not in tell business.
0:45:49.914 --> 0:45:50.976
You're in show business.
0:45:51.076 --> 0:45:51.916
I'm very sorry.
0:45:52.217 --> 0:45:54.818
And you might think that that's lowbrow.
0:45:55.079 --> 0:45:56.740
It's all the TikToks and the Instagram.
0:45:56.760 --> 0:45:57.681
That's not what I went to school for.
0:45:57.702 --> 0:45:58.503
I went for science.
0:45:58.702 --> 0:45:59.184
No, you went,
0:45:59.543 --> 0:46:01.025
you did not go to learn stuff.
0:46:01.706 --> 0:46:03.106
You went to learn stuff so
0:46:03.146 --> 0:46:04.088
that you could tell people
0:46:04.568 --> 0:46:06.490
and show people, right?
0:46:06.911 --> 0:46:07.731
Showing works better.
0:46:08.757 --> 0:46:10.597
And again, the reality is,
0:46:10.657 --> 0:46:12.338
and I deal with insecurity
0:46:12.478 --> 0:46:13.119
every single day.
0:46:13.539 --> 0:46:16.179
There's still to this day videos I record.
0:46:16.219 --> 0:46:18.019
I'm like, I don't want to publish this.
0:46:18.119 --> 0:46:19.581
I'm embarrassed to publish this.
0:46:19.681 --> 0:46:20.760
I shouldn't publish this.
0:46:21.340 --> 0:46:22.322
And that's usually when I
0:46:22.342 --> 0:46:23.501
just rip the bandaid off.
0:46:23.601 --> 0:46:24.943
I hit publish and I walk away.
0:46:25.702 --> 0:46:26.023
And I'm like,
0:46:26.063 --> 0:46:27.543
I can always unpublish it if
0:46:27.605 --> 0:46:28.485
I need to later.
0:46:28.925 --> 0:46:32.027
You know, literally like every single day,
0:46:32.108 --> 0:46:34.170
there are things that I am
0:46:34.389 --> 0:46:36.150
fearful to publish because
0:46:36.190 --> 0:46:37.452
I don't think it's good enough.
0:46:37.931 --> 0:46:39.793
I think I probably said something wrong.
0:46:40.114 --> 0:46:41.474
Somebody is going to critique it.
0:46:42.275 --> 0:46:43.677
And even when they do, I'm like,
0:46:43.817 --> 0:46:44.396
who cares?
0:46:44.557 --> 0:46:46.659
I had an old video about a Q angle.
0:46:46.699 --> 0:46:47.619
I was talking about a
0:46:47.800 --> 0:46:49.561
patient who had a pretty
0:46:49.601 --> 0:46:50.822
significant Q angle.
0:46:50.882 --> 0:46:52.563
And I said something about the shin bone.
0:46:53.063 --> 0:46:54.244
And somebody made a comment
0:46:54.284 --> 0:46:56.327
that it was the tuberosity.
0:46:57.206 --> 0:46:59.849
I looked at it and it ate at me.
0:47:00.190 --> 0:47:01.710
Obviously, I'm still thinking about it.
0:47:01.871 --> 0:47:02.672
It ate at me.
0:47:03.132 --> 0:47:05.594
But I'm like, who really cares?
0:47:05.733 --> 0:47:07.576
At the end of the day, yes,
0:47:07.675 --> 0:47:10.057
I used the wrong anatomical landmark.
0:47:10.677 --> 0:47:11.679
The principle is the same.
0:47:12.300 --> 0:47:13.740
The angle is, you know,
0:47:14.240 --> 0:47:15.742
what I want you to pay attention to.
0:47:16.262 --> 0:47:16.563
Yeah.
0:47:17.023 --> 0:47:17.324
Yeah.
0:47:18.510 --> 0:47:20.431
This is all you'll never be
0:47:20.471 --> 0:47:21.612
criticized by someone doing
0:47:21.692 --> 0:47:25.295
more than you.
0:47:25.655 --> 0:47:26.635
With all your videos that
0:47:26.655 --> 0:47:27.456
you've done for like the
0:47:27.476 --> 0:47:28.538
total knee replacement videos,
0:47:28.878 --> 0:47:30.318
what for personal branding
0:47:30.338 --> 0:47:31.300
for practice owners out there,
0:47:31.739 --> 0:47:33.101
what's a video that someone
0:47:33.141 --> 0:47:35.103
has said to you or, or,
0:47:35.422 --> 0:47:36.282
or they say to you most
0:47:36.384 --> 0:47:38.224
often the ones where you
0:47:38.485 --> 0:47:39.806
are speaking right into the
0:47:39.826 --> 0:47:41.286
camera or the ones where
0:47:41.347 --> 0:47:43.548
you are in your clinic and
0:47:44.048 --> 0:47:45.590
demonstrating something or
0:47:45.690 --> 0:47:46.471
the ones where you're
0:47:46.550 --> 0:47:48.452
talking over something and
0:47:48.492 --> 0:47:49.452
you're showing a patient or
0:47:49.492 --> 0:47:50.494
client like from the hip
0:47:50.534 --> 0:47:51.514
down or the waist down,
0:47:51.835 --> 0:47:52.675
you're showing them with
0:47:52.755 --> 0:47:54.077
their knee replacement and
0:47:54.097 --> 0:47:54.956
you're describing something
0:47:54.976 --> 0:47:56.818
like their scar, their incision.
0:47:57.079 --> 0:47:58.280
I watched a video of yours
0:47:58.320 --> 0:47:59.320
where it was like the
0:47:59.380 --> 0:48:00.800
bandage was still there and you were like,
0:48:00.820 --> 0:48:02.262
you know, just leave it, don't pick at it,
0:48:02.302 --> 0:48:03.182
whatever, something like that.
0:48:03.943 --> 0:48:06.646
What from patient facing side of things,
0:48:06.826 --> 0:48:08.527
what has gotten the most remarks?
0:48:09.027 --> 0:48:10.447
Because if you're watching or listening,
0:48:10.869 --> 0:48:12.108
simply model whatever Tony
0:48:12.128 --> 0:48:12.630
is about to say.
0:48:14.791 --> 0:48:16.211
Um, geez, I don't know.
0:48:16.231 --> 0:48:17.211
I honestly,
0:48:17.231 --> 0:48:19.313
I think the one that got the
0:48:19.413 --> 0:48:21.494
most I should go back and look at this.
0:48:22.315 --> 0:48:23.094
The most engagement is
0:48:23.135 --> 0:48:24.436
probably my one about pain.
0:48:24.856 --> 0:48:25.175
You know,
0:48:25.255 --> 0:48:26.777
like how painful is a total knee
0:48:26.797 --> 0:48:27.277
replacement?
0:48:27.858 --> 0:48:29.858
The ones about showing like
0:48:29.898 --> 0:48:31.139
the incisions and stuff,
0:48:31.199 --> 0:48:32.460
they gross people out and
0:48:32.500 --> 0:48:33.400
people will occasionally
0:48:33.440 --> 0:48:34.760
make comments and say things.
0:48:35.322 --> 0:48:37.983
But I think when you touch a nerve, like
0:48:38.483 --> 0:48:39.103
Pun intended.
0:48:39.925 --> 0:48:41.706
Talking about pain and pain
0:48:41.827 --> 0:48:43.588
is so tied to their identity.
0:48:43.650 --> 0:48:44.990
Pain is so tied to their
0:48:45.110 --> 0:48:46.952
insecurities and their emotions.
0:48:48.195 --> 0:48:49.597
I think probably if I was
0:48:49.617 --> 0:48:50.998
going to guess that when I
0:48:51.077 --> 0:48:52.420
said how painful is it
0:48:52.480 --> 0:48:54.161
really or something like that,
0:48:54.822 --> 0:48:56.184
that is the one that drives
0:48:56.244 --> 0:48:57.365
the most engagement.
0:48:58.226 --> 0:48:59.365
because now I'm threatening
0:48:59.405 --> 0:49:00.226
someone's identity.
0:49:00.907 --> 0:49:03.206
If I say anything about,
0:49:03.226 --> 0:49:04.286
and I love talking about
0:49:04.306 --> 0:49:05.427
pain science and I love
0:49:05.487 --> 0:49:08.288
talking about moving away
0:49:08.367 --> 0:49:09.967
from the biomechanical
0:49:10.027 --> 0:49:12.509
model of pain more into the
0:49:12.528 --> 0:49:14.028
stuff that we're talking about these days,
0:49:14.528 --> 0:49:16.429
the psychosocial impact and all of that,
0:49:17.050 --> 0:49:18.090
that's what I would say.
0:49:18.110 --> 0:49:19.769
And I mean, truthfully,
0:49:19.809 --> 0:49:20.710
that's what I kind of do.
0:49:20.791 --> 0:49:22.570
Like that's my whole stick
0:49:23.411 --> 0:49:24.992
is let's poke the bear.
0:49:25.672 --> 0:49:26.815
Let's see if we can drive
0:49:26.875 --> 0:49:27.916
some conversation,
0:49:28.416 --> 0:49:30.117
not just for likes and
0:49:30.157 --> 0:49:31.199
shares and comments,
0:49:31.639 --> 0:49:33.721
but for legitimate engagement.
0:49:33.760 --> 0:49:33.960
Like,
0:49:34.561 --> 0:49:36.463
am I thinking about things correctly?
0:49:36.903 --> 0:49:38.184
Am I looking at this?
0:49:38.646 --> 0:49:39.827
Where's my blind spot?
0:49:39.867 --> 0:49:41.809
Because somebody should be
0:49:41.869 --> 0:49:43.650
able to show me where the blind spot is.
0:49:44.311 --> 0:49:48.112
So on LinkedIn, my biggest engaging post,
0:49:48.353 --> 0:49:49.353
the first one was,
0:49:49.452 --> 0:49:50.574
does it matter if we call
0:49:50.634 --> 0:49:52.454
ourselves doctors of physical therapy?
0:49:52.894 --> 0:49:54.496
I'm not a doctor of physical therapy,
0:49:55.436 --> 0:49:56.655
but does using the word
0:49:56.695 --> 0:49:57.717
doctor even matter?
0:49:57.737 --> 0:49:58.376
Right.
0:49:58.757 --> 0:49:59.878
And then my second one,
0:49:59.958 --> 0:50:00.818
I don't even remember,
0:50:00.918 --> 0:50:02.998
but it was something similar, you know,
0:50:03.059 --> 0:50:04.039
and those are the ones that
0:50:04.059 --> 0:50:05.360
drive the most engagement
0:50:05.400 --> 0:50:06.360
because those are the ones
0:50:06.400 --> 0:50:09.342
that have the most polarizing positions.
0:50:09.362 --> 0:50:09.461
Right.
0:50:09.541 --> 0:50:11.643
Facts tell, emotions sell,
0:50:11.722 --> 0:50:12.983
emotions spread.
0:50:14.543 --> 0:50:15.304
This person shouldn't be
0:50:15.324 --> 0:50:16.643
watching right now on LinkedIn,
0:50:16.684 --> 0:50:17.083
but they are.
0:50:17.123 --> 0:50:18.605
Kenyon Parker is a future PT.
0:50:18.985 --> 0:50:20.304
Just had a procedure on his Achilles,
0:50:20.704 --> 0:50:21.905
was very scared for the
0:50:22.045 --> 0:50:23.485
after effect it was gonna have on him.
0:50:24.027 --> 0:50:25.306
So he might be very
0:50:25.347 --> 0:50:26.686
interested in a video that says,
0:50:26.887 --> 0:50:28.047
here's what it's really like
0:50:29.628 --> 0:50:31.048
Do you think the video that
0:50:31.068 --> 0:50:31.889
would resonate the most
0:50:31.929 --> 0:50:33.509
with Kenyon is like a very,
0:50:33.588 --> 0:50:35.789
very overproduced, sterile video?
0:50:36.210 --> 0:50:38.271
Or one of a patient talking, going,
0:50:38.371 --> 0:50:39.490
here's how it really went for me.
0:50:39.510 --> 0:50:41.911
So there's an example of a PT.
0:50:42.211 --> 0:50:43.472
Do you need to record that video?
0:50:43.592 --> 0:50:44.253
I would actually say,
0:50:44.552 --> 0:50:45.413
you're the last person I
0:50:45.452 --> 0:50:46.353
want recording that video.
0:50:46.713 --> 0:50:47.494
If you're the surgeon who
0:50:47.514 --> 0:50:48.273
does Achilles repair,
0:50:48.494 --> 0:50:49.474
you're the last person I
0:50:49.514 --> 0:50:51.695
want done recording that video.
0:50:51.894 --> 0:50:52.974
You're gonna record a different one.
0:50:53.414 --> 0:50:54.876
Here's how to prepare, right?
0:50:56.063 --> 0:50:58.686
I want a patient who's walked the walk.
0:50:58.905 --> 0:50:59.686
I want someone.
0:50:59.726 --> 0:51:00.427
So here's where we can get
0:51:00.467 --> 0:51:01.827
into like cool psychological terms.
0:51:01.967 --> 0:51:03.307
I want someone who can share
0:51:03.469 --> 0:51:05.369
sympathy where if you're a
0:51:05.409 --> 0:51:06.250
PT or a surgeon,
0:51:06.269 --> 0:51:07.391
you've never had that procedure.
0:51:07.451 --> 0:51:08.271
You can share empathy.
0:51:09.072 --> 0:51:09.251
Sure.
0:51:09.452 --> 0:51:09.692
I can.
0:51:09.751 --> 0:51:10.672
I imagine I've seen this.
0:51:10.733 --> 0:51:11.873
I've walked people through this,
0:51:12.514 --> 0:51:13.994
but after Kenyon is done,
0:51:15.014 --> 0:51:15.733
And he's a PT.
0:51:15.994 --> 0:51:17.855
He will be able to share a
0:51:17.954 --> 0:51:19.115
personal experience.
0:51:19.615 --> 0:51:21.717
And trust me, that has weight.
0:51:21.996 --> 0:51:23.157
Want to know how I know it has weight?
0:51:23.757 --> 0:51:25.257
Amazon puts a lot of
0:51:25.338 --> 0:51:26.739
pressure and a lot of work
0:51:26.858 --> 0:51:29.920
into reviews and stars and comments.
0:51:30.460 --> 0:51:31.340
Why are they doing that?
0:51:31.500 --> 0:51:32.320
Because they're nice.
0:51:33.320 --> 0:51:33.702
sure,
0:51:34.282 --> 0:51:35.422
but they're trying to make it easy
0:51:35.443 --> 0:51:36.384
for people to talk about
0:51:36.864 --> 0:51:38.125
the products that they sell,
0:51:38.204 --> 0:51:38.826
essentially them.
0:51:39.445 --> 0:51:42.327
So I think Kenyon brings up that emotion.
0:51:43.309 --> 0:51:45.110
When I do communications evaluations,
0:51:45.251 --> 0:51:46.172
people talk and talk and
0:51:46.192 --> 0:51:46.992
talk and talk and talk,
0:51:47.012 --> 0:51:47.393
and people are like,
0:51:47.413 --> 0:51:47.992
are you even listening?
0:51:48.413 --> 0:51:48.733
I go, yeah.
0:51:49.233 --> 0:51:50.695
I write down every emotion word I hear,
0:51:50.835 --> 0:51:51.576
negative and positive.
0:51:52.577 --> 0:51:53.898
And then I go back, hey,
0:51:54.077 --> 0:51:56.619
I heard with Kenyon, I heard you were
0:51:57.202 --> 0:51:58.143
I heard scared in there.
0:51:58.163 --> 0:51:58.902
Did I get that right?
0:51:59.563 --> 0:52:01.065
Using a little Chris Voss, right?
0:52:01.344 --> 0:52:04.068
Making sure I heard what
0:52:04.088 --> 0:52:05.588
they said or that was accurate.
0:52:06.889 --> 0:52:08.231
So if I mapped out a plan of
0:52:08.271 --> 0:52:09.291
what it would actually be
0:52:09.331 --> 0:52:12.775
like from day zero to day 100,
0:52:12.775 --> 0:52:14.135
would that make you feel 10% better?
0:52:14.175 --> 0:52:14.275
Yeah.
0:52:16.192 --> 0:52:17.652
What if I laid exercises
0:52:17.773 --> 0:52:20.255
over that timeline from day
0:52:20.275 --> 0:52:21.155
zero to day 100?
0:52:21.155 --> 0:52:22.557
Would that make you feel more secure?
0:52:22.717 --> 0:52:22.938
Yeah.
0:52:23.237 --> 0:52:24.418
What if I put my text, my phone number?
0:52:24.438 --> 0:52:25.219
You could text at the bottom
0:52:25.239 --> 0:52:25.940
right hand of that screen
0:52:25.960 --> 0:52:26.942
or that PDF I'm going to give you.
0:52:26.961 --> 0:52:27.762
Would that make you feel better?
0:52:27.882 --> 0:52:28.103
Yeah.
0:52:28.862 --> 0:52:29.364
Yes, yes, yes.
0:52:30.324 --> 0:52:31.565
And not just to get him saying yes,
0:52:31.626 --> 0:52:32.806
because you've accurately
0:52:33.728 --> 0:52:34.708
done something to not
0:52:34.748 --> 0:52:35.728
completely remove the
0:52:35.768 --> 0:52:37.451
emotion from Kenyon's path,
0:52:38.210 --> 0:52:39.713
but you've done incremental things.
0:52:40.052 --> 0:52:40.713
You think he's now going to
0:52:40.733 --> 0:52:41.655
choose you over someone else?
0:52:41.934 --> 0:52:43.195
Yeah, I think so.
0:52:44.099 --> 0:52:45.059
I know we're about a minute
0:52:45.099 --> 0:52:46.121
away from wrapping up,
0:52:46.181 --> 0:52:47.442
but two quick things.
0:52:48.061 --> 0:52:48.681
Next week,
0:52:49.083 --> 0:52:50.824
I think we should target and
0:52:50.923 --> 0:52:52.485
talk about topics related
0:52:52.525 --> 0:52:55.347
to students that are DPT students,
0:52:55.427 --> 0:52:58.449
PTA students, and anything close to that.
0:52:59.449 --> 0:53:00.992
But related to the most
0:53:01.072 --> 0:53:04.193
common comment I get, and I hardly ever,
0:53:04.414 --> 0:53:04.833
ever, I mean,
0:53:04.853 --> 0:53:06.416
we're talking a fraction of a percent.
0:53:07.351 --> 0:53:08.972
But the most common negative
0:53:09.052 --> 0:53:10.512
comment I get is,
0:53:11.233 --> 0:53:13.253
this person never had a knee replacement.
0:53:13.333 --> 0:53:14.695
How can he talk to me about
0:53:14.755 --> 0:53:16.474
the pain related to a knee replacement?
0:53:16.994 --> 0:53:18.936
And my comeback is always the same.
0:53:18.976 --> 0:53:20.317
Like Jimmy said, it's empathy.
0:53:21.436 --> 0:53:21.896
I can't,
0:53:21.996 --> 0:53:23.338
I can't even imagine what you're
0:53:23.358 --> 0:53:23.898
going through.
0:53:23.918 --> 0:53:25.277
I've never experienced that
0:53:25.318 --> 0:53:26.438
you're 100% right.
0:53:26.978 --> 0:53:28.498
The only thing I can do is
0:53:28.599 --> 0:53:29.500
help to share the
0:53:29.559 --> 0:53:31.760
experience of hundreds of
0:53:31.860 --> 0:53:33.460
other patients that I've
0:53:33.521 --> 0:53:34.822
seen over the last 20 years.
0:53:35.922 --> 0:53:37.083
and hope that that brings
0:53:37.123 --> 0:53:38.385
you useful information that
0:53:38.425 --> 0:53:39.485
you could help in your journey.
0:53:40.246 --> 0:53:41.748
That's always my response to that,
0:53:42.568 --> 0:53:43.889
but that's the only thing I ever get.
0:53:44.150 --> 0:53:45.172
How do we wrap up the show?
0:53:45.932 --> 0:53:46.492
Parting shots.
0:53:46.512 --> 0:53:47.835
What do you want to leave with everybody,
0:53:47.855 --> 0:53:49.456
Dave?
0:53:49.856 --> 0:53:51.217
A single point, an overall point,
0:53:51.237 --> 0:53:51.719
whatever you want.
0:53:51.739 --> 0:53:52.139
Parting shots.
0:53:52.945 --> 0:53:53.465
Parting shot,
0:53:53.965 --> 0:53:55.447
the top of the show about the
0:53:55.588 --> 0:53:56.648
Taylor Swift marketing.
0:53:56.969 --> 0:53:57.208
Again,
0:53:57.789 --> 0:53:59.590
it was remarkable because Jimmy sent
0:53:59.630 --> 0:54:00.211
us pictures.
0:54:00.572 --> 0:54:02.574
We chatted about it privately.
0:54:02.634 --> 0:54:03.855
Then we put it on this show.
0:54:04.514 --> 0:54:06.036
And so it did its job.
0:54:06.056 --> 0:54:08.219
So think of that for your future marketing,
0:54:08.278 --> 0:54:09.559
your awareness, your campaigns.
0:54:10.221 --> 0:54:11.402
How can you use that type of
0:54:11.601 --> 0:54:14.583
technique ethically in your marketing,
0:54:14.643 --> 0:54:15.164
in your branding?
0:54:15.454 --> 0:54:16.255
getting someone to pay
0:54:16.335 --> 0:54:17.916
attention and spend time.
0:54:17.936 --> 0:54:18.677
That's what they wanted, right?
0:54:18.757 --> 0:54:20.237
Like if you break it down,
0:54:20.257 --> 0:54:21.277
they wanted you to pay
0:54:21.318 --> 0:54:22.739
attention to this and then
0:54:22.818 --> 0:54:26.860
come to booth 50, 70 to spend time.
0:54:27.221 --> 0:54:28.302
And then they're
0:54:28.621 --> 0:54:30.643
interviewing you from second number one,
0:54:30.722 --> 0:54:31.884
whether you win the tickets or not.
0:54:32.204 --> 0:54:32.744
Think about this.
0:54:33.025 --> 0:54:35.646
The tickets are the worm on the hook,
0:54:36.326 --> 0:54:37.567
but you might want to be caught.
0:54:37.626 --> 0:54:38.126
You're the fish.
0:54:38.146 --> 0:54:39.208
You might want to be caught there.
0:54:39.913 --> 0:54:40.132
Also,
0:54:40.152 --> 0:54:41.074
they're probably not going to pick
0:54:41.934 --> 0:54:42.894
the names out of a hat
0:54:42.914 --> 0:54:44.657
because the team probably
0:54:44.677 --> 0:54:45.336
has several tickets.
0:54:45.356 --> 0:54:46.538
They're going to Taylor Swift.
0:54:46.737 --> 0:54:47.458
And then there's one more
0:54:47.518 --> 0:54:49.019
for you at the booth, right?
0:54:49.300 --> 0:54:50.621
And whoever they like the most,
0:54:51.001 --> 0:54:52.523
that would be their desired
0:54:53.143 --> 0:54:54.123
candidate that they would
0:54:54.143 --> 0:54:55.065
like to potentially hire
0:54:55.204 --> 0:54:56.144
from meeting whoever.
0:54:56.706 --> 0:54:57.567
That's who they're going to pick.
0:54:57.666 --> 0:54:59.047
And it's probably by chance.
0:54:59.088 --> 0:54:59.447
I don't know.
0:54:59.688 --> 0:54:59.867
No.
0:55:00.188 --> 0:55:02.447
That's how I'm making these giveaways.
0:55:03.168 --> 0:55:04.849
At a Novocare booth years ago,
0:55:05.608 --> 0:55:06.528
I magically won a
0:55:06.548 --> 0:55:08.028
Philadelphia Eagles signed football,
0:55:08.048 --> 0:55:08.389
and I was like,
0:55:08.429 --> 0:55:10.730
there's no way I won this.
0:55:10.889 --> 0:55:13.230
And the guy buttered me up the whole day,
0:55:13.289 --> 0:55:14.150
and he's texting me,
0:55:14.351 --> 0:55:16.851
and then I magically won this.
0:55:17.231 --> 0:55:18.271
I'm not saying you're not wrong.
0:55:18.510 --> 0:55:19.431
I will say I got advice
0:55:19.490 --> 0:55:20.512
early in my radio career
0:55:21.271 --> 0:55:22.192
that you can do that.
0:55:22.391 --> 0:55:23.891
You can fake a contest.
0:55:24.831 --> 0:55:26.172
And the minute you do that,
0:55:26.592 --> 0:55:27.753
and one person says
0:55:27.793 --> 0:55:28.413
something about that...
0:55:29.103 --> 0:55:30.005
You can't wash it off.
0:55:30.025 --> 0:55:31.005
So I'm not saying it doesn't happen.
0:55:31.126 --> 0:55:31.425
It does.
0:55:31.806 --> 0:55:32.347
It does happen.
0:55:32.907 --> 0:55:33.967
I don't go anywhere near it.
0:55:34.289 --> 0:55:34.548
You're right.
0:55:34.628 --> 0:55:35.730
I'm just guessing.
0:55:35.889 --> 0:55:36.831
I don't go anywhere near it
0:55:36.851 --> 0:55:37.771
because all you need is
0:55:37.791 --> 0:55:38.932
someone on your team to now
0:55:38.972 --> 0:55:40.074
go work for another team and go,
0:55:40.434 --> 0:55:41.315
Jimmy Fix Contests.
0:55:41.715 --> 0:55:42.777
And now you can't wash that
0:55:42.836 --> 0:55:44.077
off because that's branding too.
0:55:44.657 --> 0:55:45.259
So I'm like, listen,
0:55:45.278 --> 0:55:46.519
I know you want to give it to this,
0:55:46.699 --> 0:55:48.021
but listen, do that.
0:55:48.422 --> 0:55:49.101
Give that person it.
0:55:49.161 --> 0:55:50.382
But you got to pull a random
0:55:50.422 --> 0:55:51.043
winner for nothing.
0:55:51.063 --> 0:55:52.364
You have to do two prizes then.
0:55:52.505 --> 0:55:52.985
You have to.
0:55:54.115 --> 0:55:55.199
Tony, what's your parting shot?
0:55:55.519 --> 0:55:57.105
Dave, that's the most Brooklyn,
0:55:57.164 --> 0:55:58.889
New York thing I can
0:55:58.989 --> 0:56:00.494
imagine someone saying.
0:56:01.076 --> 0:56:01.597
I love it.
0:56:01.994 --> 0:56:03.514
Hey, I don't know if I ever told you,
0:56:03.554 --> 0:56:05.315
my dad was born and raised in Brooklyn,
0:56:05.356 --> 0:56:05.695
New York.
0:56:06.177 --> 0:56:09.818
My parting shot is, look,
0:56:09.918 --> 0:56:11.219
you take a plain white
0:56:11.280 --> 0:56:12.880
t-shirt with a Fruit of the
0:56:12.920 --> 0:56:14.242
Loom logo on it and it's
0:56:14.282 --> 0:56:14.983
worth three bucks.
0:56:15.603 --> 0:56:17.563
You slap a Nike swoosh on it
0:56:17.664 --> 0:56:19.726
and it's worth 33 bucks.
0:56:19.965 --> 0:56:24.009
If you want to earn more as a W2 employee,
0:56:24.548 --> 0:56:26.449
start putting out content,
0:56:26.469 --> 0:56:27.851
start building your brand,
0:56:27.891 --> 0:56:29.132
build your network,
0:56:29.813 --> 0:56:31.753
and your net worth will go up.
0:56:32.434 --> 0:56:33.534
Yeah,
0:56:33.614 --> 0:56:35.175
I would say start and you're going to
0:56:35.195 --> 0:56:35.637
be terrible.
0:56:35.836 --> 0:56:37.097
If I had the cassette tapes
0:56:37.117 --> 0:56:38.478
for my first radio broadcasts,
0:56:38.579 --> 0:56:39.559
you would it would be nails.
0:56:39.579 --> 0:56:40.360
You would never say that
0:56:40.380 --> 0:56:41.001
this person was going to
0:56:41.041 --> 0:56:42.121
make it 10 minutes in radio.
0:56:42.581 --> 0:56:44.443
I was willing to suck and
0:56:44.483 --> 0:56:45.704
then I was willing to get a
0:56:45.784 --> 0:56:46.525
little better and I was
0:56:46.565 --> 0:56:47.686
willing to do the pushups
0:56:47.905 --> 0:56:49.686
because I wanted the triceps.
0:56:50.047 --> 0:56:50.168
Right.
0:56:50.208 --> 0:56:51.068
It was I wanted the pecs.
0:56:52.208 --> 0:56:54.030
So if that's what you want,
0:56:54.311 --> 0:56:55.552
then do it now because 10
0:56:55.552 --> 0:56:57.313
years is going to pass regardless.
0:56:57.894 --> 0:56:59.856
And don't try to be someone else.
0:57:00.177 --> 0:57:01.998
It's effort to try to be someone else.
0:57:02.197 --> 0:57:05.141
If I tried to do other people's content,
0:57:05.221 --> 0:57:06.342
it'd be effort and you'd
0:57:06.601 --> 0:57:07.342
see right through it.
0:57:07.563 --> 0:57:09.885
So any tips for students and
0:57:09.905 --> 0:57:10.965
future PTs that may feel
0:57:10.985 --> 0:57:11.547
like they're behind?
0:57:11.586 --> 0:57:12.487
Behind in what, Kenyon?
0:57:13.143 --> 0:57:13.963
How are you behind your
0:57:14.103 --> 0:57:15.503
future PT or exactly where
0:57:15.523 --> 0:57:16.065
you need to be?
0:57:16.085 --> 0:57:17.385
I would say come back.
0:57:17.545 --> 0:57:19.186
I would say come back next week and we'll,
0:57:19.306 --> 0:57:20.467
we'll spend a whole time
0:57:20.507 --> 0:57:21.208
talking about that.
0:57:21.327 --> 0:57:23.168
Be more specific in the comments, Kenyon,
0:57:23.248 --> 0:57:24.829
and we will make your questions.
0:57:24.949 --> 0:57:26.170
We'll answer your questions first.
0:57:26.190 --> 0:57:26.831
Cause there's a lot.
0:57:26.931 --> 0:57:27.992
I need, I need to know more.
0:57:28.032 --> 0:57:29.152
I need to behind it.
0:57:29.271 --> 0:57:30.253
What man you're asking.
0:57:30.293 --> 0:57:32.173
You're somehow you followed
0:57:32.273 --> 0:57:33.094
one of us on LinkedIn.
0:57:33.958 --> 0:57:34.478
And you're here.
0:57:34.878 --> 0:57:36.199
So feel like you're behind on what?
0:57:36.478 --> 0:57:37.440
You're already ahead of the curve.
0:57:37.460 --> 0:57:38.559
You're on the bleeding edge, man,
0:57:38.579 --> 0:57:39.659
because we're at, no, no.
0:57:39.800 --> 0:57:40.719
But what it tells me is
0:57:40.739 --> 0:57:41.860
you're looking for things
0:57:42.039 --> 0:57:43.141
and that tells me that you're not behind.
0:57:43.681 --> 0:57:44.621
For next time,
0:57:44.641 --> 0:57:46.621
I also think that Tony's
0:57:46.661 --> 0:57:47.900
probably under-monetizing
0:57:48.320 --> 0:57:50.041
ChoosePTFirst.com and Jimmy
0:57:50.161 --> 0:57:50.561
is probably
0:57:50.601 --> 0:57:52.961
under-monetizing the PT to PT
0:57:53.021 --> 0:57:53.601
referral group.
0:57:53.681 --> 0:57:54.782
I told him before,
0:57:54.943 --> 0:57:55.943
I've probably generated
0:57:55.983 --> 0:57:57.402
like 20 grand off of new
0:57:57.422 --> 0:57:58.862
patients from Jimmy's Facebook group.
0:57:58.882 --> 0:58:00.163
Off the Facebook group that I started.
0:58:00.182 --> 0:58:01.684
That's another topic for the future.
0:58:01.764 --> 0:58:02.443
We all got to run.
0:58:02.463 --> 0:58:03.224
Let's wrap up.
0:58:03.643 --> 0:58:04.125
all right all right
0:58:04.144 --> 0:58:05.186
gentlemen I'm gonna play
0:58:05.286 --> 0:58:07.030
the uh the outro I will not
0:58:07.070 --> 0:58:07.992
sing again but we'll see
0:58:08.032 --> 0:58:08.994
you guys same bat channel
0:58:09.233 --> 0:58:10.376
same bad time next thursday
0:58:10.396 --> 0:58:11.498
morning at 8 30. thanks guys