Feb. 21, 2026

How PTs Can Fight Health Inequity Without Leaving the Clinic

How PTs Can Fight Health Inequity Without Leaving the Clinic
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Physical Therapy Is at a Turning Point


Rupal Patel joins PT Pintcast live from CSM to discuss why physical therapy is entering its second century — and why that means expanding our role beyond musculoskeletal care.


Key Themes:

  • Why PT is at a professional inflection point
  • Social and structural determinants of health
  • How zip code predicts mortality
  • Why apathy is more dangerous than resistance
  • How to advocate without traveling to DC
  • Empowering patients to advocate for themselves
  • The discomfort clinicians must embrace to grow


Rupal makes a compelling case: If PTs want better reimbursement, better access, and a sustainable future — we must advocate before frustration turns into apathy.

Her parting message draws from Mahatma Gandhi: Be the change you want to see in the world.


Sponsors Mentioned

SaRA Health – https://sarahealth.com

U.S. Physical Therapy – https://usph.com

Transcript
WEBVTT

00:00:02.021 --> 00:00:02.521
There's the intro.

00:00:02.541 --> 00:00:03.023
What do you think?

00:00:03.403 --> 00:00:04.083
That's down the street.

00:00:04.104 --> 00:00:07.987
I did a little time lapse.

00:00:08.426 --> 00:00:08.567
Okay.

00:00:08.586 --> 00:00:08.907
Nice, nice.

00:00:08.926 --> 00:00:10.448
Because we're supposed to look over there?

00:00:10.468 --> 00:00:11.448
No, look at me.

00:00:11.468 --> 00:00:12.710
Most people aren't going to watch the live

00:00:12.750 --> 00:00:13.031
stream.

00:00:14.010 --> 00:00:15.092
I said most people aren't going to watch

00:00:15.112 --> 00:00:15.413
the live stream.

00:00:15.432 --> 00:00:16.533
They're going to listen to the podcast

00:00:16.573 --> 00:00:16.814
anyway.

00:00:17.274 --> 00:00:18.934
Rupa Patel is on the podcast.

00:00:18.975 --> 00:00:20.676
No stranger to the show, Rupa.

00:00:20.817 --> 00:00:21.657
Welcome to Anaheim.

00:00:21.838 --> 00:00:22.277
Thank you.

00:00:22.478 --> 00:00:25.940
This was my first CSM ten years ago.

00:00:25.981 --> 00:00:26.080
Wow.

00:00:26.221 --> 00:00:26.981
How many are you at?

00:00:27.001 --> 00:00:27.981
What's your what's your CSM?

00:00:28.001 --> 00:00:29.182
Probably around thirty.

00:00:29.663 --> 00:00:30.083
Oh, really?

00:00:30.103 --> 00:00:30.664
Yeah.

00:00:30.684 --> 00:00:32.104
Missed maybe four or five.

00:00:32.284 --> 00:00:33.165
I love CSM.

00:00:33.246 --> 00:00:34.587
I think I missed one.

00:00:34.667 --> 00:00:37.249
So this is nine or ten for me.

00:00:37.308 --> 00:00:38.548
Favorite city for CSM.

00:00:38.569 --> 00:00:39.270
What do you prefer?

00:00:40.210 --> 00:00:41.490
Probably New Orleans.

00:00:41.551 --> 00:00:41.911
Really?

00:00:42.031 --> 00:00:42.392
Yeah.

00:00:42.411 --> 00:00:44.372
You're going to go to San Antonio.

00:00:44.472 --> 00:00:44.673
Yeah.

00:00:44.713 --> 00:00:45.253
San Antonio.

00:00:45.293 --> 00:00:46.335
But, you know, I'm from Texas,

00:00:46.354 --> 00:00:48.256
so I go to San Antonio a lot.

00:00:48.475 --> 00:00:49.396
I enjoyed New Orleans.

00:00:49.557 --> 00:00:50.459
I enjoyed San Antonio.

00:00:50.499 --> 00:00:51.820
Not that I don't like D.C.

00:00:52.020 --> 00:00:52.860
It's cold, man.

00:00:52.881 --> 00:00:54.343
And I like Southern California.

00:00:54.442 --> 00:00:54.963
It's always fun.

00:00:54.984 --> 00:00:55.604
It's not bad.

00:00:55.664 --> 00:00:56.526
I have friends here.

00:00:56.646 --> 00:00:57.587
Today's my birthday.

00:00:57.627 --> 00:00:58.588
Today's your birthday?

00:00:58.607 --> 00:00:59.389
Today's my birthday.

00:00:59.408 --> 00:01:00.329
We get RuPaul on her birthday.

00:01:00.350 --> 00:01:01.371
Well, happy birthday.

00:01:01.392 --> 00:01:01.911
Thank you.

00:01:01.951 --> 00:01:02.792
That's fantastic.

00:01:02.813 --> 00:01:03.935
I got to go to Disney yesterday,

00:01:03.975 --> 00:01:04.715
so that was fun.

00:01:04.736 --> 00:01:06.037
What was on the hit list at Disney?

00:01:06.057 --> 00:01:07.358
What was half to see?

00:01:08.179 --> 00:01:09.721
They have a new Star Wars.

00:01:09.980 --> 00:01:10.501
Did you do it?

00:01:10.841 --> 00:01:11.762
Yeah, we went there,

00:01:12.362 --> 00:01:13.804
rode in the Millennium Falcon.

00:01:13.884 --> 00:01:15.465
I was one of the gunners, you know,

00:01:15.805 --> 00:01:18.067
to try and defend the Empire, I guess.

00:01:18.087 --> 00:01:19.688
Did you drop three bills on a lightsaber?

00:01:20.129 --> 00:01:20.849
No, we didn't do that.

00:01:20.870 --> 00:01:21.170
Smart move.

00:01:21.189 --> 00:01:24.212
There were quite a few stormtroopers

00:01:24.253 --> 00:01:26.594
walking around asking people for

00:01:26.674 --> 00:01:27.756
identification.

00:01:28.475 --> 00:01:30.337
We all thought that was a little...

00:01:32.120 --> 00:01:33.902
what's going on in the world right now.

00:01:35.203 --> 00:01:37.165
You're challenging PTs to confront

00:01:37.224 --> 00:01:37.745
inequity,

00:01:39.126 --> 00:01:40.629
engage in advocacy and become clinicians

00:01:40.668 --> 00:01:43.552
for life, not just for episodes of care.

00:01:43.572 --> 00:01:44.253
So let's start with this.

00:01:44.533 --> 00:01:46.234
Why is the profession in an inflection

00:01:46.275 --> 00:01:47.635
point now?

00:01:48.016 --> 00:01:49.397
Because it's your birthday or are there

00:01:49.418 --> 00:01:49.938
other reasons?

00:01:49.998 --> 00:01:51.980
Why are we at an inflection point now?

00:01:52.381 --> 00:01:52.861
Oh, well,

00:01:52.941 --> 00:01:54.281
I think we're at an inflection point

00:01:54.302 --> 00:01:56.403
because one, you know, we're still in,

00:01:56.424 --> 00:01:58.144
I feel like we're still a profession

00:01:58.185 --> 00:01:58.905
that's growing.

00:01:59.045 --> 00:02:00.885
We've about a hundred years old, right?

00:02:00.965 --> 00:02:01.667
We had,

00:02:01.686 --> 00:02:02.987
we had a birthday a few years ago,

00:02:03.007 --> 00:02:03.888
a couple of years ago.

00:02:04.287 --> 00:02:05.248
And I think, you know, we,

00:02:05.448 --> 00:02:06.709
we were born out of,

00:02:06.849 --> 00:02:09.010
I call us an extra appendage of the,

00:02:09.651 --> 00:02:12.073
um, you know, primary care physician that,

00:02:12.152 --> 00:02:12.614
you know,

00:02:12.653 --> 00:02:14.435
with the world wars and we took care

00:02:14.455 --> 00:02:16.436
of soldiers and we took care of, uh,

00:02:16.496 --> 00:02:17.156
you know,

00:02:17.256 --> 00:02:19.437
after someone got injured and then now

00:02:19.497 --> 00:02:20.437
what happens, right?

00:02:20.777 --> 00:02:22.538
But now as we've evolved and now we're

00:02:22.579 --> 00:02:24.439
in a doctoral, you know,

00:02:24.780 --> 00:02:25.841
education standpoint,

00:02:26.248 --> 00:02:28.531
now i think we really need to think

00:02:28.550 --> 00:02:31.372
about how do we actually help transform

00:02:31.413 --> 00:02:33.533
society in order to do that we have

00:02:33.554 --> 00:02:34.675
to look at the big killers in the

00:02:34.715 --> 00:02:37.216
world and not just treat people but like

00:02:37.477 --> 00:02:39.018
how do we stop heart disease how do

00:02:39.038 --> 00:02:41.479
we stop cancer how do we stop you

00:02:41.498 --> 00:02:43.800
know a pain chronic pain and so to

00:02:43.860 --> 00:02:45.762
do that we really have to go upstream

00:02:46.163 --> 00:02:48.824
and we have to think about like those

00:02:48.864 --> 00:02:50.465
kind of things so from education to

00:02:50.525 --> 00:02:52.227
practice i think we're at an inflection

00:02:52.266 --> 00:02:52.586
point

00:02:52.866 --> 00:02:54.508
that we're evolving into our second

00:02:54.568 --> 00:02:56.967
century as a profession and we really need

00:02:57.027 --> 00:02:59.848
to think about you know our just our

00:02:59.889 --> 00:03:02.150
mindset and our frame of like you know

00:03:02.210 --> 00:03:03.950
who we are and what we can do

00:03:04.010 --> 00:03:07.092
to transform society you know and not just

00:03:07.132 --> 00:03:09.332
take care of people after an injury or

00:03:09.353 --> 00:03:12.033
to prevent just a musculoskeletal injury

00:03:12.354 --> 00:03:14.914
but to really manage you know lifestyle

00:03:15.034 --> 00:03:16.055
and manage these chronic

00:03:16.134 --> 00:03:17.134
It's nice to put on a wall.

00:03:17.194 --> 00:03:18.975
It's nice to put on a t-shirt, right?

00:03:18.996 --> 00:03:20.877
Transform society by optimizing movement

00:03:20.896 --> 00:03:21.896
to improve the human experience.

00:03:21.937 --> 00:03:22.377
And I get it.

00:03:22.437 --> 00:03:23.737
Yeah, most of the words, right?

00:03:24.277 --> 00:03:25.139
But how do you do that?

00:03:25.399 --> 00:03:27.318
So how do social and structural

00:03:27.359 --> 00:03:29.479
determinants shape outcomes?

00:03:29.500 --> 00:03:30.441
That sounds like upstream,

00:03:30.480 --> 00:03:31.461
downstream to me.

00:03:31.661 --> 00:03:32.080
It does.

00:03:32.300 --> 00:03:32.920
And, you know,

00:03:32.941 --> 00:03:34.122
I think as physical therapists,

00:03:34.181 --> 00:03:37.122
we don't necessarily focus on some of

00:03:37.141 --> 00:03:39.723
those upstream factors because we're so

00:03:40.182 --> 00:03:41.563
kind of focused on, okay,

00:03:41.604 --> 00:03:43.283
here's the person with the shoulder injury

00:03:43.324 --> 00:03:44.364
or the back pain,

00:03:44.424 --> 00:03:45.685
and I've got to fix this.

00:03:45.705 --> 00:03:47.264
But then we're sending them back in

00:03:47.344 --> 00:03:48.966
environments where health happens,

00:03:49.006 --> 00:03:50.225
where they work, where they play.

00:03:50.665 --> 00:03:52.848
where they pray, where they're growing,

00:03:52.868 --> 00:03:53.789
where they're going to school.

00:03:54.110 --> 00:03:55.572
And so if those environments,

00:03:55.611 --> 00:03:57.133
social as well as physical,

00:03:57.533 --> 00:04:00.276
are not optimal for them to continue

00:04:00.676 --> 00:04:02.618
sustaining what we did in the clinic,

00:04:02.840 --> 00:04:04.801
we're not doing that patient any service.

00:04:04.822 --> 00:04:06.342
They're going to be back in the system.

00:04:06.383 --> 00:04:07.504
It's going to cost us more.

00:04:07.724 --> 00:04:08.866
We're going to rehab them again.

00:04:08.885 --> 00:04:10.807
They're going to go back into a system

00:04:10.848 --> 00:04:12.709
and a structure that's not conducive to

00:04:12.769 --> 00:04:13.088
health.

00:04:13.128 --> 00:04:15.471
So I think screening for and addressing

00:04:15.510 --> 00:04:16.072
those things.

00:04:16.391 --> 00:04:17.512
I think a lot of people think, oh,

00:04:17.552 --> 00:04:18.653
well, I'm not a social worker.

00:04:18.713 --> 00:04:20.055
I'm not a psychologist.

00:04:20.074 --> 00:04:21.216
That's not my lane,

00:04:21.255 --> 00:04:22.877
but it's all of our lanes.

00:04:22.918 --> 00:04:24.699
Again, if we want to transform society,

00:04:24.718 --> 00:04:26.220
if we want to optimize that movement,

00:04:26.259 --> 00:04:27.701
improve that human experience,

00:04:28.081 --> 00:04:29.923
we have to kind of think about, okay,

00:04:30.062 --> 00:04:32.045
what is the whole health of this person?

00:04:32.105 --> 00:04:33.065
What is it that we're

00:04:33.478 --> 00:04:35.899
trying to do here with this person not

00:04:35.939 --> 00:04:38.240
just repair their shoulder or you know

00:04:38.300 --> 00:04:40.901
knee pain but like okay they're working in

00:04:40.920 --> 00:04:42.141
a factory and they're going to have to

00:04:42.182 --> 00:04:44.382
stand all day well how is that going

00:04:44.403 --> 00:04:46.562
to impact them i've rehabbed their knee

00:04:46.583 --> 00:04:48.363
but can they stand for eight hours a

00:04:48.403 --> 00:04:50.704
day uh with only two breaks and a

00:04:50.745 --> 00:04:53.185
thirty minute meal you know and so i

00:04:53.204 --> 00:04:55.125
think just looking at you know at those

00:04:55.165 --> 00:04:56.947
things the structural and systemic things

00:04:56.987 --> 00:04:57.706
are so important

00:04:58.026 --> 00:04:59.468
And the data is so strong.

00:04:59.509 --> 00:05:01.630
Like where you live determines your

00:05:01.670 --> 00:05:02.310
mortality.

00:05:02.411 --> 00:05:03.091
Like zip codes.

00:05:03.291 --> 00:05:03.632
Yes.

00:05:04.093 --> 00:05:06.035
And so it was Mark Milligan once the

00:05:06.095 --> 00:05:08.057
first time he didn't invent it,

00:05:08.076 --> 00:05:09.598
but like he pointed it out.

00:05:09.619 --> 00:05:10.620
And I was like, yeah,

00:05:10.639 --> 00:05:11.701
I'm asking people that I trust.

00:05:11.721 --> 00:05:12.300
I'm like, is this true?

00:05:12.341 --> 00:05:13.502
And they're like, it is so true.

00:05:13.543 --> 00:05:15.605
And if we, and that same slide,

00:05:15.725 --> 00:05:17.386
I still use that slide for Mark.

00:05:17.706 --> 00:05:18.728
And he looked at like, you know,

00:05:18.747 --> 00:05:19.608
in Austin, Texas,

00:05:19.649 --> 00:05:20.930
where all the PT clinics are.

00:05:21.170 --> 00:05:23.130
versus where are the populations that

00:05:23.190 --> 00:05:24.071
actually have the health,

00:05:24.110 --> 00:05:25.632
the biggest health disparities.

00:05:25.692 --> 00:05:27.632
And there's no clinics on that side of

00:05:27.653 --> 00:05:27.752
town.

00:05:27.773 --> 00:05:27.973
What,

00:05:28.132 --> 00:05:29.874
what on the other side of the tracks

00:05:30.014 --> 00:05:31.093
meant, like it wasn't,

00:05:31.113 --> 00:05:32.235
it's just not an ism.

00:05:32.454 --> 00:05:33.615
It's a, it was the thing.

00:05:33.654 --> 00:05:34.696
And I'm like, Oh wow.

00:05:34.755 --> 00:05:35.735
And you can put, you know,

00:05:35.776 --> 00:05:37.177
literally you can look at those maps in

00:05:37.336 --> 00:05:39.718
every city and you see the same thing

00:05:39.737 --> 00:05:40.978
that, you know, where's the care,

00:05:41.017 --> 00:05:42.759
whether it's physical therapy or other

00:05:42.858 --> 00:05:43.199
care.

00:05:43.538 --> 00:05:45.079
And it's not in the, in,

00:05:45.339 --> 00:05:46.019
in the places,

00:05:46.040 --> 00:05:48.141
the zip codes where the population has the

00:05:48.161 --> 00:05:50.002
most disparities and needs us, you know,

00:05:50.081 --> 00:05:50.182
and,

00:05:50.468 --> 00:05:51.850
I mean, that's true in Houston, too,

00:05:51.870 --> 00:05:52.471
where I live.

00:05:52.550 --> 00:05:56.033
And it's challenging because, you know,

00:05:56.053 --> 00:05:57.033
the patients that need us,

00:05:57.074 --> 00:05:57.634
we're not there.

00:05:58.095 --> 00:05:59.755
So those structures and systems and then

00:06:00.137 --> 00:06:01.077
zip codes, you know,

00:06:01.098 --> 00:06:02.619
so looking at our patient's zip code and

00:06:02.639 --> 00:06:04.000
saying, oh, you live here.

00:06:04.060 --> 00:06:05.040
And then looking up, okay,

00:06:05.060 --> 00:06:05.982
for that zip code,

00:06:06.322 --> 00:06:09.144
what is the mortality and how is it

00:06:09.184 --> 00:06:10.564
different than the clinic that they're

00:06:10.605 --> 00:06:11.165
coming to?

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And what do I need to do to

00:06:12.567 --> 00:06:15.528
change or help the patient or empower the

00:06:15.569 --> 00:06:15.910
patient?

00:06:15.930 --> 00:06:17.331
So I think a lot of times we

00:06:17.370 --> 00:06:19.012
think we have to be the one to

00:06:19.072 --> 00:06:20.153
change their environment.

00:06:20.273 --> 00:06:20.533
No,

00:06:20.894 --> 00:06:22.577
we have to be the one to empower

00:06:22.718 --> 00:06:24.281
patients to say, hey,

00:06:24.362 --> 00:06:26.084
this matters to your health.

00:06:26.446 --> 00:06:27.509
I can help you with this,

00:06:27.569 --> 00:06:29.052
but now when you go back in this

00:06:29.091 --> 00:06:30.053
community and you have

00:06:30.387 --> 00:06:32.387
poor sidewalks, there's poor safety,

00:06:32.447 --> 00:06:34.848
poor lighting, there's crime.

00:06:34.949 --> 00:06:36.829
Those are the things that need to change

00:06:36.870 --> 00:06:39.011
for you to continue to walk,

00:06:39.050 --> 00:06:41.492
continue to ride your bike so that you

00:06:41.531 --> 00:06:43.411
can stay healthy and not end up back

00:06:43.432 --> 00:06:44.312
in the clinic, right?

00:06:44.653 --> 00:06:47.213
And so some of that is a very

00:06:47.254 --> 00:06:49.595
different way of educating ourselves and

00:06:49.675 --> 00:06:52.495
educating our patients than we've done

00:06:52.555 --> 00:06:52.975
like, okay,

00:06:52.995 --> 00:06:54.776
go home and do your exercises kind of

00:06:54.896 --> 00:06:55.016
thing.

00:06:55.057 --> 00:06:55.257
Yeah.

00:06:55.956 --> 00:06:57.197
Why is this statement

00:06:58.487 --> 00:07:00.488
Apathy is more dangerous than resistance.

00:07:01.370 --> 00:07:02.089
What does that mean?

00:07:02.511 --> 00:07:03.130
Oh, my gosh.

00:07:03.211 --> 00:07:05.553
Well, how do we dig into that?

00:07:05.613 --> 00:07:05.834
Well,

00:07:06.113 --> 00:07:09.357
I think if you're apathetic and you stay

00:07:09.396 --> 00:07:11.980
home and you don't get out there to

00:07:12.199 --> 00:07:15.963
advocate, then things won't change.

00:07:16.524 --> 00:07:17.524
And, you know.

00:07:18.822 --> 00:07:20.564
I feel like that happens a lot in

00:07:20.624 --> 00:07:21.244
our profession.

00:07:21.283 --> 00:07:22.824
That happens a lot in our country.

00:07:23.185 --> 00:07:25.865
If you just look at elections and the

00:07:25.906 --> 00:07:27.086
last time we had elections,

00:07:27.187 --> 00:07:29.848
more people stayed home than who voted for

00:07:29.908 --> 00:07:30.848
the winning candidate.

00:07:30.987 --> 00:07:33.509
And so apathy, you know, and then,

00:07:33.769 --> 00:07:35.750
then people are upset about some things

00:07:35.769 --> 00:07:37.471
that are going on, but like, okay,

00:07:37.490 --> 00:07:38.290
what'd you do about it?

00:07:38.370 --> 00:07:38.571
Yeah.

00:07:38.610 --> 00:07:38.971
Where were you?

00:07:39.471 --> 00:07:41.432
I feel like apathy is more dangerous than

00:07:41.492 --> 00:07:45.093
resistance because once someone becomes

00:07:45.574 --> 00:07:47.295
apathetic and they're like, I'm out,

00:07:48.956 --> 00:07:50.817
the chance of getting them back is super

00:07:50.857 --> 00:07:51.096
low.

00:07:51.336 --> 00:07:52.757
Where just resistance means like,

00:07:52.817 --> 00:07:53.718
I'm still questioning you,

00:07:53.757 --> 00:07:55.699
I don't believe you yet.

00:07:56.418 --> 00:07:57.600
There's still a chance there.

00:07:58.040 --> 00:07:59.721
But so like apathy leads to,

00:07:59.920 --> 00:08:01.000
I feel like I'm trying to be Yoda

00:08:01.021 --> 00:08:01.201
here,

00:08:01.221 --> 00:08:03.882
like apathy leads to just disenchantment

00:08:03.942 --> 00:08:05.002
and then you don't get a second bite

00:08:05.043 --> 00:08:05.884
at the apple sometimes.

00:08:06.324 --> 00:08:09.764
I'm looking around this CSM Expo Hall and

00:08:09.824 --> 00:08:11.925
every second person is a student or a

00:08:11.985 --> 00:08:14.127
new grad and they're bright-eyed and

00:08:14.166 --> 00:08:15.048
bushy-tailed right now.

00:08:16.009 --> 00:08:17.810
And how many will be gone in five

00:08:17.850 --> 00:08:18.331
years?

00:08:18.670 --> 00:08:18.850
Right.

00:08:18.870 --> 00:08:19.872
They're super excited.

00:08:19.932 --> 00:08:22.151
What can we do to prevent that?

00:08:22.172 --> 00:08:23.533
Because once they become apathetic,

00:08:23.552 --> 00:08:25.913
ounce of prevention, pound of cure.

00:08:26.194 --> 00:08:27.194
No, that's so true.

00:08:27.254 --> 00:08:28.334
That's a very good point.

00:08:28.375 --> 00:08:30.456
And I think, you know, as an educator,

00:08:30.555 --> 00:08:32.556
I really I want to be mindful of

00:08:32.576 --> 00:08:32.716
that.

00:08:32.777 --> 00:08:34.136
I tell my students all the time I

00:08:34.177 --> 00:08:35.857
teach health policy right now, you know,

00:08:35.898 --> 00:08:36.498
and like trying to.

00:08:36.919 --> 00:08:39.403
think about them becoming advocates for

00:08:39.423 --> 00:08:42.145
their patients and for our population and,

00:08:42.407 --> 00:08:43.967
and like, versus like,

00:08:44.129 --> 00:08:47.932
it's too hard and the resistance is

00:08:47.993 --> 00:08:48.553
futile.

00:08:48.854 --> 00:08:51.096
You know, that's Star Trek, not Star Wars,

00:08:51.136 --> 00:08:52.458
but I'm a big fan of that too.

00:08:52.479 --> 00:08:52.719
But yeah,

00:08:53.198 --> 00:08:54.099
It's like, no,

00:08:54.239 --> 00:08:57.259
empower yourselves so that you will have a

00:08:57.320 --> 00:08:57.841
profession.

00:08:58.140 --> 00:08:58.760
I always tell them,

00:08:59.821 --> 00:09:01.261
I'm a little bit on the tail end

00:09:01.302 --> 00:09:03.522
of my profession, but you're the future.

00:09:04.482 --> 00:09:07.243
I advocate for the future and for the

00:09:07.283 --> 00:09:08.303
future of our profession.

00:09:09.364 --> 00:09:11.044
you're going to be working in the future

00:09:11.144 --> 00:09:12.826
so you know advocate for that but i

00:09:12.846 --> 00:09:14.407
think that's a tough sell sometimes

00:09:14.427 --> 00:09:16.428
because there's so much information

00:09:16.489 --> 00:09:18.809
misinformation disinformation out there

00:09:19.230 --> 00:09:20.951
and people are just like i just need

00:09:20.971 --> 00:09:23.453
to focus on what i'm doing with my

00:09:23.494 --> 00:09:25.394
patient or in school and

00:09:26.311 --> 00:09:27.652
I'll figure all that out later.

00:09:28.732 --> 00:09:30.474
And then later comes and they're like,

00:09:30.533 --> 00:09:32.215
whoa, I have low reimbursement.

00:09:32.455 --> 00:09:33.556
I can't access my patients.

00:09:35.096 --> 00:09:35.437
Why?

00:09:35.677 --> 00:09:37.219
Oh, forget it.

00:09:37.458 --> 00:09:38.099
I'm out.

00:09:38.318 --> 00:09:39.059
I'm out of PT.

00:09:39.480 --> 00:09:40.681
I don't want to be in here anymore.

00:09:40.841 --> 00:09:41.782
I'll find something else.

00:09:42.501 --> 00:09:43.643
And so it is.

00:09:43.663 --> 00:09:45.024
I think it's an inflection point,

00:09:45.063 --> 00:09:45.745
like you said.

00:09:46.485 --> 00:09:48.866
We need to be better advocates.

00:09:48.886 --> 00:09:50.467
And I feel good about, I think,

00:09:50.508 --> 00:09:52.729
the next generation of therapists because

00:09:52.749 --> 00:09:53.129
they

00:09:53.590 --> 00:09:55.250
In their own way, you know,

00:09:55.390 --> 00:09:58.250
they're finding ways to do that, you know,

00:09:58.270 --> 00:10:00.511
and I think sometimes a little bit braver.

00:10:00.532 --> 00:10:00.711
I mean,

00:10:00.731 --> 00:10:01.912
I look at high school students here,

00:10:01.951 --> 00:10:02.633
you know, in Texas,

00:10:02.673 --> 00:10:04.472
like a lot of them walked out last

00:10:05.352 --> 00:10:06.833
week, you know, and I mean,

00:10:06.854 --> 00:10:08.053
in my school district, too.

00:10:08.134 --> 00:10:10.095
And I'm so proud of them, you know,

00:10:10.115 --> 00:10:12.835
for like standing up for their peers and

00:10:12.894 --> 00:10:14.796
people in their schools that they feel

00:10:14.836 --> 00:10:15.076
like.

00:10:15.456 --> 00:10:18.317
you know, maybe we're not treated justly,

00:10:18.337 --> 00:10:18.857
you know?

00:10:18.918 --> 00:10:20.418
And so I think that's good.

00:10:20.438 --> 00:10:22.019
You know, that makes me a little bit,

00:10:22.240 --> 00:10:23.240
you know, hopeful.

00:10:23.341 --> 00:10:24.481
Optimistic and hopeful.

00:10:24.782 --> 00:10:25.162
Yeah.

00:10:25.182 --> 00:10:26.363
I do want to say thanks to Steve

00:10:26.383 --> 00:10:28.423
Cohen and Sarah Health for supporting the

00:10:28.443 --> 00:10:28.884
podcast.

00:10:28.903 --> 00:10:29.904
Remote care platform,

00:10:30.184 --> 00:10:32.066
helping clinicians boost revenue without

00:10:32.105 --> 00:10:33.366
having to add staff.

00:10:33.486 --> 00:10:34.967
Sarah automates daily patient check-ins

00:10:34.988 --> 00:10:36.269
through simple text messages.

00:10:36.308 --> 00:10:38.850
That means no apps or a login for

00:10:38.870 --> 00:10:40.851
me to forget, which happens a lot.

00:10:41.111 --> 00:10:42.212
Just better follow through and better

00:10:42.274 --> 00:10:42.673
outcomes.

00:10:43.235 --> 00:10:44.716
Learn more at SarahHealth.com.

00:10:44.736 --> 00:10:47.440
That's S-A-R-A-Health.com.

00:10:47.900 --> 00:10:50.864
SarahHealth.com.

00:10:51.065 --> 00:10:53.386
How can PTs advocate within their own

00:10:53.488 --> 00:10:54.609
spheres of influence?

00:10:54.969 --> 00:10:56.971
That is their network.

00:10:57.192 --> 00:10:58.173
Because when you hear advocacy,

00:10:58.192 --> 00:11:00.056
you think I'm taking a trip to D.C.

00:11:00.355 --> 00:11:02.817
or Austin correct so how could they do

00:11:02.876 --> 00:11:05.898
the advocacy thing this is fun without

00:11:05.918 --> 00:11:08.139
getting off their couch or at a party

00:11:08.379 --> 00:11:09.359
how do you how do you how do

00:11:09.399 --> 00:11:11.539
you explain to do that yeah well it's

00:11:11.639 --> 00:11:13.740
so many different ways I feel like and

00:11:13.799 --> 00:11:15.240
I think APTA makes it a little bit

00:11:15.301 --> 00:11:17.942
easier because we do have action apps and

00:11:18.182 --> 00:11:20.543
you can sign up for news alerts and

00:11:20.702 --> 00:11:23.082
you know you get information literally and

00:11:23.283 --> 00:11:25.323
you just press it takes five ten seconds

00:11:25.344 --> 00:11:26.544
to just press a button if you don't

00:11:26.565 --> 00:11:27.625
want to make something personal

00:11:28.057 --> 00:11:29.298
And advocate with your,

00:11:29.619 --> 00:11:31.299
at least at the federal level, right?

00:11:31.460 --> 00:11:32.721
And then I think the same thing,

00:11:33.240 --> 00:11:34.162
the patient, you know,

00:11:34.182 --> 00:11:35.602
like if they come to me and say,

00:11:35.923 --> 00:11:36.783
hey, you know,

00:11:37.903 --> 00:11:40.046
I'm not getting reimbursed for, you know,

00:11:40.485 --> 00:11:44.048
this session or my sessions are limited.

00:11:44.489 --> 00:11:45.688
And you're telling them, hey,

00:11:45.749 --> 00:11:46.929
I can only see you for four.

00:11:46.950 --> 00:11:47.990
And they're like, what do you mean?

00:11:48.130 --> 00:11:49.231
I thought, you know, okay,

00:11:49.292 --> 00:11:51.552
here's how you can advocate for yourself.

00:11:51.974 --> 00:11:52.193
You know,

00:11:52.234 --> 00:11:54.235
let's look up and see who represents you.

00:11:54.669 --> 00:11:56.490
You can send a letter, you can call,

00:11:56.530 --> 00:11:58.793
you can give them a little script, right?

00:11:59.413 --> 00:12:02.455
And then there's lots of those things that

00:12:02.495 --> 00:12:04.576
take very little time and you can do

00:12:04.615 --> 00:12:05.236
it from the couch.

00:12:05.277 --> 00:12:06.597
Phone calls, emails,

00:12:07.278 --> 00:12:09.779
tagging on social media because

00:12:09.879 --> 00:12:11.140
everybody's looking at that.

00:12:11.801 --> 00:12:13.101
And then even with your insurance

00:12:13.142 --> 00:12:13.601
carriers,

00:12:13.642 --> 00:12:15.442
like a lot of times it's like call

00:12:15.482 --> 00:12:16.844
them and let them know, hey,

00:12:16.923 --> 00:12:18.804
why you think you need more care and

00:12:18.865 --> 00:12:19.725
what's going on.

00:12:19.745 --> 00:12:20.745
And, you know.

00:12:20.764 --> 00:12:21.745
Be the fly in the ointment.

00:12:21.926 --> 00:12:22.166
Yeah.

00:12:22.186 --> 00:12:22.745
Squeaky wheel.

00:12:22.785 --> 00:12:24.567
So I think there's lots of different ways.

00:12:24.647 --> 00:12:25.967
But at the federal level,

00:12:26.028 --> 00:12:28.308
I feel like the APTA, you know,

00:12:28.428 --> 00:12:30.549
action apps and things that we have are

00:12:30.590 --> 00:12:31.350
really helpful.

00:12:31.591 --> 00:12:33.772
And it makes it easier for us to

00:12:33.792 --> 00:12:34.211
do that.

00:12:34.658 --> 00:12:36.440
And then, you know, with patients,

00:12:36.460 --> 00:12:38.142
just empowering them, even saying, hey,

00:12:38.422 --> 00:12:40.202
make a little video of like why this

00:12:40.243 --> 00:12:41.744
is affecting you and send it to your

00:12:41.803 --> 00:12:43.586
congressman or your state legislature.

00:12:43.885 --> 00:12:45.307
Let them know, hey, I'm Mrs.

00:12:45.506 --> 00:12:47.269
Jones and I live in this neighborhood.

00:12:47.609 --> 00:12:48.269
And, you know,

00:12:48.429 --> 00:12:51.451
I'm in PT with this person and this

00:12:51.491 --> 00:12:53.052
is what she or he is helping me

00:12:53.092 --> 00:12:53.352
with.

00:12:53.693 --> 00:12:55.235
And I need more of that so that

00:12:55.315 --> 00:12:57.076
I can do X in my home or

00:12:57.115 --> 00:12:58.216
at work like that.

00:12:58.806 --> 00:13:00.947
teaching patients to do that because

00:13:01.287 --> 00:13:03.847
that's more powerful than me, the PT,

00:13:03.888 --> 00:13:04.808
going to my congressman.

00:13:04.828 --> 00:13:05.428
And it's larger.

00:13:05.448 --> 00:13:06.788
There's a larger number.

00:13:06.808 --> 00:13:07.830
Yeah, larger number.

00:13:07.889 --> 00:13:09.671
Last question I'll ask sounds like a good

00:13:09.811 --> 00:13:09.931
one.

00:13:10.931 --> 00:13:14.111
What discomfort do clinicians need to

00:13:14.173 --> 00:13:14.673
embrace?

00:13:15.568 --> 00:13:17.470
Usually we say to avoid at all costs,

00:13:17.509 --> 00:13:19.552
but that can't be the way, right?

00:13:19.572 --> 00:13:22.833
So what discomfort do clinicians need to

00:13:22.874 --> 00:13:23.313
embrace?

00:13:23.735 --> 00:13:26.897
I think the biggest discomfort is kind of

00:13:26.917 --> 00:13:29.619
thinking about looking at things

00:13:29.698 --> 00:13:31.100
holistically, you know,

00:13:31.240 --> 00:13:33.620
and that's uncomfortable because maybe

00:13:33.660 --> 00:13:34.802
that's not what I'm trained to do.

00:13:34.841 --> 00:13:36.062
That's not what I'm good at.

00:13:36.803 --> 00:13:37.943
But that's what's needed.

00:13:38.203 --> 00:13:39.585
Like that's what the patient needs.

00:13:39.664 --> 00:13:41.287
That's what the community needs if you're

00:13:41.307 --> 00:13:42.006
in the community.

00:13:42.326 --> 00:13:44.849
So like embracing that discomfort and then

00:13:45.216 --> 00:13:46.977
putting yourself out there a little bit,

00:13:47.057 --> 00:13:47.859
learning, of course.

00:13:47.879 --> 00:13:48.740
You know, as clinicians,

00:13:48.799 --> 00:13:50.341
we know where to look for good

00:13:50.380 --> 00:13:52.703
information, evidence-based, who to go to,

00:13:53.043 --> 00:13:55.186
networking with people who are in those

00:13:55.245 --> 00:13:55.866
spaces.

00:13:56.327 --> 00:13:57.948
And we need to embrace that because,

00:13:57.989 --> 00:13:58.208
again,

00:13:58.249 --> 00:13:59.591
it's about improving that human

00:13:59.650 --> 00:14:00.312
experience.

00:14:00.371 --> 00:14:02.413
And if we're uncomfortable with a patient

00:14:02.634 --> 00:14:03.534
who is just like,

00:14:04.235 --> 00:14:06.437
psychologically depressed or has other

00:14:06.476 --> 00:14:08.398
symptoms and you're like oh my god okay

00:14:08.418 --> 00:14:10.938
go see a psychologist first not me come

00:14:10.958 --> 00:14:12.779
back and see me after that's done right

00:14:12.820 --> 00:14:14.441
like that's because that's uncomfortable

00:14:14.461 --> 00:14:16.201
for me I haven't done that with many

00:14:16.241 --> 00:14:19.123
patients and so then first is like okay

00:14:19.182 --> 00:14:20.744
tell me more I may not be able

00:14:20.783 --> 00:14:22.624
to help you Jimmy but I want to

00:14:22.663 --> 00:14:23.504
listen and see

00:14:24.125 --> 00:14:25.265
what we can do together.

00:14:25.306 --> 00:14:27.027
And if I can refer you to someone

00:14:27.067 --> 00:14:27.748
or something like that,

00:14:27.768 --> 00:14:29.028
so that's uncomfortable,

00:14:29.469 --> 00:14:30.990
but that's so important.

00:14:31.110 --> 00:14:33.091
And that'll earn us the trust of that

00:14:33.131 --> 00:14:34.312
person, which is,

00:14:34.352 --> 00:14:35.254
which is the game we're in,

00:14:35.313 --> 00:14:36.354
which is the game we're in.

00:14:36.514 --> 00:14:38.836
And then opening up a conversation that,

00:14:39.297 --> 00:14:40.857
you know, they, they're probably thinking,

00:14:40.878 --> 00:14:42.479
you know what, she's going to ignore this.

00:14:42.599 --> 00:14:43.279
Like she's, you know,

00:14:43.299 --> 00:14:44.421
she's just going to focus on this,

00:14:44.461 --> 00:14:45.360
but that when you do,

00:14:45.682 --> 00:14:47.243
then you earn that trust and then you

00:14:47.283 --> 00:14:49.124
get into some things that maybe are really

00:14:49.144 --> 00:14:50.024
important, you know,

00:14:50.065 --> 00:14:51.525
and that will improve their human

00:14:51.586 --> 00:14:52.086
experience,

00:14:52.106 --> 00:14:53.807
which I think is what we're all about.

00:14:54.351 --> 00:14:55.251
We have a Trish on the show.

00:14:55.272 --> 00:14:58.514
It's called The Parting Shot.

00:14:58.994 --> 00:15:00.134
This is The Parting Shot.

00:15:00.695 --> 00:15:02.095
One last mic drop moment.

00:15:02.775 --> 00:15:03.556
No pressure.

00:15:04.015 --> 00:15:06.116
Just your legacy on the line.

00:15:07.230 --> 00:15:07.950
You got to drop the mic.

00:15:07.970 --> 00:15:09.110
Do you want to say thanks to U.S.

00:15:09.150 --> 00:15:09.730
Physical Therapy?

00:15:09.772 --> 00:15:11.712
We're at their booth right now at CSM.

00:15:11.893 --> 00:15:12.452
Thanks, USPH.

00:15:12.472 --> 00:15:14.234
Thank you.

00:15:14.394 --> 00:15:15.914
Network of clinics focused on developing

00:15:15.955 --> 00:15:16.916
clinicians across the country,

00:15:16.956 --> 00:15:17.796
not burning them out.

00:15:18.235 --> 00:15:19.777
With leadership tracks, mentorship,

00:15:19.817 --> 00:15:21.278
career growth, and long-term stability,

00:15:21.739 --> 00:15:23.679
USPH supports PTs who want to build

00:15:23.740 --> 00:15:25.181
futures in this profession.

00:15:25.581 --> 00:15:26.520
USPH.com.

00:15:26.541 --> 00:15:28.462
It's USPH.com.

00:15:28.482 --> 00:15:29.883
So what's your parting shot, RuPaul,

00:15:30.124 --> 00:15:30.604
for pressure?

00:15:30.624 --> 00:15:30.943
My hat.

00:15:31.063 --> 00:15:32.364
There's no pressure, right?

00:15:32.424 --> 00:15:33.384
No pressure whatsoever.

00:15:33.424 --> 00:15:33.904
We keep it low.

00:15:33.924 --> 00:15:35.505
Yeah.

00:15:35.985 --> 00:15:37.645
I think my parting shot would be like,

00:15:37.745 --> 00:15:39.907
you know, it's very cliche, but, you know,

00:15:40.187 --> 00:15:41.748
I am an immigrant to this country from

00:15:41.807 --> 00:15:42.128
India.

00:15:42.187 --> 00:15:44.288
And so things that Mahatma Gandhi has said

00:15:44.328 --> 00:15:46.548
over his lifetime are so like part of

00:15:46.589 --> 00:15:47.190
who I am.

00:15:47.269 --> 00:15:47.929
And really,

00:15:47.950 --> 00:15:49.210
I think all of us need to be

00:15:49.230 --> 00:15:50.431
the change we want to see in the

00:15:50.471 --> 00:15:50.730
world.

00:15:50.890 --> 00:15:53.172
And it seems really cliche.

00:15:53.192 --> 00:15:54.631
But like, if you really think about it,

00:15:54.692 --> 00:15:57.072
like all of us can do that in

00:15:57.232 --> 00:15:58.533
some form or fashion.

00:15:58.594 --> 00:15:59.734
It doesn't have to be big.

00:16:00.053 --> 00:16:01.875
And you don't have to be a person

00:16:01.916 --> 00:16:04.477
in a powerful position or anything like

00:16:04.518 --> 00:16:04.798
that.

00:16:05.798 --> 00:16:07.681
The Mahatma was just a simple man,

00:16:07.740 --> 00:16:10.504
and yet he freed a country and led

00:16:10.604 --> 00:16:11.284
a resistance.

00:16:11.325 --> 00:16:12.566
And so you don't have to be a

00:16:12.645 --> 00:16:15.448
person in power or position to do great

00:16:15.509 --> 00:16:15.948
things.

00:16:15.989 --> 00:16:19.111
You can be that human being that can

00:16:19.152 --> 00:16:19.972
change the world.

00:16:20.153 --> 00:16:22.695
Rupa Patel, happy birthday again.

00:16:22.735 --> 00:16:23.296
Thank you.

00:16:23.316 --> 00:16:24.576
Thanks for stopping by here at CSM.

00:16:24.596 --> 00:16:24.836
Yeah.