WEBVTT
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All right, ladies and gentlemen,
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we're doing a live stream today.
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Pulling my best Taylor Swift move.
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I think I teased some of you
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to watch this live stream
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by saying I'm going to pull
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my best Taylor Swift move.
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And here's what I mean by that.
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Is Taylor Swift lost the
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rights to her music.
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She didn't own her music anymore.
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She didn't like that.
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So I actually had a tweet
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from Kelly Clarkson, of all people.
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She said, you know, it'd be a shame,
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Taylor,
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if you went back into the studio
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and re-recorded all your
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songs because you still own
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the writing credits to it.
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When you re-record your songs,
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they are new and now you own them.
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It's a brilliant move.
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So that's what Taylor Swift
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has been doing.
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I said, am I in a similar situation?
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I gave a presentation at CSM last week,
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seven days ago today,
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as I record and live stream
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at CSM for APTA is in Boston.
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And if you weren't there or
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if you had something else
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going on or you couldn't
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make it to Boston, well, that's a shame.
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Be a shame if I live
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streamed the presentation, though,
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so you could watch it live
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or you could watch the replay.
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So if you're watching right now,
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I am just curious.
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This is purely for research
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because the goal of the
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presentation at CSM was for researchers.
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If you're watching live or the replay,
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drop down below just who you are,
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what you do.
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Are you a clinician?
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Are you an academic?
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Are you an educator?
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Are you a researcher?
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And then where you are geographically,
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I am always amazed by where
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this YouTube stuff that we put out there,
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the podcast episodes that we share,
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I'm always amazed where it goes.
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So feel free to do that.
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I also want to make sure you
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understand the physics of this.
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If you're watching it live
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and have a question,
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want to make a comment,
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a lot of times I say keep
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it to yourself and wait to the end.
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Don't do that.
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ask the questions in the
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comments below whenever you
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want as it comes to you
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shout them out with your
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keyboard and then at the
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end I'll see if I have time
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to answer a few of them if
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you're watching the replay
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can you still ask questions
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or make comments yes
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because I'll get a
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notification and I can
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chime in and reach and and
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respond to that I want to
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make sure you understand
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that this is interactive live
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Or if you're watching this
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later or listening to this later,
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I'll release it in little bits.
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So right now, I'll kick things off.
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I'm watching Kaylee is an academic.
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She was also a CSM meeting planner.
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She's watching via Twitter.
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She says, hi, Jimmy.
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Hi, Kaylee.
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Perfect example.
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Thank you for being my beta
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tester on that.
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Now, I'll start off by saying,
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people always ask at the
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end of a presentation at
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CSM or any conference I've been to,
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can I have your slides?
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I would love your slides.
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Can I get your slides?
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And I'm just going to get
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that out of the way.
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So I'll put the link in the
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comments below when the
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live stream is over,
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and you can download the slides,
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use them as you want.
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Just leave my name on there
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so I get a little credit.
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Or you can point your camera
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right now at the screen, at the QR code.
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And yes,
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you can has my slides as I kick
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things off with an internet meme.
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So QR code that,
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it'll link it you to Canva
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and you can download them.
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Here's the thing.
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The slides are good,
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but let's just remember the
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slides are actually for me.
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What do I mean by that?
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Giving a presentation as I
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was taught is about the audience.
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And the slides,
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as much as I want to tell
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part of the story,
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you are your presentation.
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The slides are a fraction of
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the presentation.
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So we'll start things off by
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just making sure we're
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understanding we're on common terms.
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The things that you'll see
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supplemented on the screen
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with my slides are not my presentation.
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All of this is my presentation.
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I flew all the way to Boston
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to stand in front of 100
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people and give this presentation.
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Me plus the slides, 90%, 10%, 95%,
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10% is the presentation.
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So if you want the slides, yes,
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you can have my slides,
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and there they are.
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So let's kick this
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presentation off by
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understanding who I was
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giving this to and see if
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you fit that mold.
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I was asked to explain to
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researchers how they can
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improve understanding of their research.
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I am not a researcher.
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I am not here to change how
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you do research.
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Where I think my background
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and expertise comes in
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afterwards is after your
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research is published.
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So that's why the title of
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the presentation was
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Science Isn't Finished
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Until It's Understood.
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We have to have an agreement
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that this is true.
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I believe,
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and my presentation is to make
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you understand and believe, that is,
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your research,
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your science isn't finished
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until it's understood.
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I'm going to break things
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down simply by starting off.
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That what you're doing in research,
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I know how you do it,
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might be complicated.
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like maybe using technology,
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you're organizing people,
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you're testing things.
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But what you're really
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trying to do at the base of
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all of it is you are trying
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to communicate something
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from yourself or your group
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to other people.
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I want to say that this is simple,
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but not easy.
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You'll see that theme come
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up a lot throughout this presentation.
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My background is in journalism,
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communications, radio broadcasting,
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and now podcasting and live streaming.
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It doesn't sound like research,
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but where I think I added
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is when you're done with research,
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I'm going to give you some
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of those tools so you can
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do what's on the screen.
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It's just two tin cans with a string.
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Now,
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the string might be audio or a video
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or social media platforms or a website.
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Yeah, yeah, yeah, yeah, yeah.
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But remember, simple, not easy.
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At the base of everything,
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we are communicating ideas.
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to achieve understanding.
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You're not done until you
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achieve understanding.
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Let's keep going.
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So make sure we understand
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and we are in agreement of
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what we are here to do.
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The goal of understanding,
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the goal of doing your
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science is not to have had
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a publication.
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It's not to have have published.
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The goal of going to the gym
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is not to have gone to the gym.
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The goal of going to the gym
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is to elicit a change or response.
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So I push to you, the researcher,
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and say you are not done
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simply because you have
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achieved the milestone of
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being published in a
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journal or received
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permission to present at a
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conference or been given a
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spot in a poster presentation.
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And here is why.
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If we agree on science isn't
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finished until it's understood,
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here's the problem, as I see it.
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Right now, we face a distance...
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of 17 years from publish to practice.
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That is a long time.
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That is most of a career for some people,
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17 years.
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Well, why is the gap?
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People just don't have,
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they don't read anymore.
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They don't really care.
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I don't know.
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I'm going to push back and say some of it,
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we got to take some,
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we got to take some ownership.
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Some of it needs to be on us,
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the researcher.
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Or another person on your
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team that you might not
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even know could be on your team,
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and that is a science communicator.
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So right now,
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this is what has been published.
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Someone gave me the citation.
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I'll share it.
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But right now,
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there is a gap of 17 years
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from publish to practice.
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And here is an example of
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what that looks like.
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Now,
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imagine there was a big football game
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just a couple of weeks ago.
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Imagine there was another football game.
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between these two teams,
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the Bunsen burners on one side,
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donned in their white
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scientific lab coats and their goggles.
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They are team pro science.
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They are made up of
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researchers and academics.
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They are here to find stuff
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out so we can improve our
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body of knowledge.
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And on the other side of the
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ball are the pseudoscience quacks.
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These are everybody we rage
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against on the internet.
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When they share stuff that
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is just click-baity,
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it has no basis in science,
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but they say it.
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And their goal, well, just be nefarious.
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Their goal is to swindle
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people out of money and
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time and doing things that
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aren't rooted in science.
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I mean,
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you can rage against them as much
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as you want,
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But they are free to do
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whatever they want on the internet.
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Those are the rules of the field.
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Now imagine this.
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It's deep in the fourth quarter.
00:08:44.412 --> 00:08:45.413
And right now the Bunsen
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burners are down by six.
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A touchdown and an extra
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point and they win the logic bowl.
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At stake,
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the attention of the public at large.
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So the stakes are high.
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And the Bunsen burners just
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received their kick.
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They've got to go 80 yards now to score,
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and the end zone is understanding.
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Remember that, not to have published,
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but to achieve understanding.
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So the Bunsen Burners receive the kick.
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They got grant funding.
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Okay, they've got the ball.
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They've got a chance.
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They've got some distance,
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but they have the ball.
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And they do some run plays, some science.
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They do some pass plays, some analysis.
00:09:29.639 --> 00:09:30.960
They mix back and forth.
00:09:33.327 --> 00:09:34.749
If scientists or academics
00:09:34.788 --> 00:09:35.529
or researchers were a
00:09:35.590 --> 00:09:37.051
football team like the Bunsen Burners,
00:09:37.532 --> 00:09:38.513
moving the ball from the
00:09:38.533 --> 00:09:39.994
20-yard line to the end
00:09:40.033 --> 00:09:40.975
zone of understanding,
00:09:41.475 --> 00:09:42.615
that is what you do.
00:09:42.895 --> 00:09:43.897
You do science.
00:09:44.177 --> 00:09:45.418
I'm minimizing it a little bit,
00:09:45.698 --> 00:09:46.639
but you understand because
00:09:46.659 --> 00:09:47.620
it's different for each of you,
00:09:48.081 --> 00:09:48.802
what you're studying and
00:09:48.861 --> 00:09:49.562
how you're studying it.
00:09:50.143 --> 00:09:51.163
But they're moving the ball.
00:09:51.663 --> 00:09:53.166
They're getting closer and closer.
00:09:54.245 --> 00:09:55.628
The stakes are high and the
00:09:55.687 --> 00:09:56.808
clock is running down.
00:09:56.869 --> 00:09:57.889
We're less than two minutes
00:09:57.929 --> 00:09:58.910
away from the end of the game.
00:09:59.821 --> 00:10:00.601
The Bunsen burners are
00:10:00.642 --> 00:10:02.302
cruising closer and closer
00:10:02.342 --> 00:10:03.864
to the end zone when
00:10:04.024 --> 00:10:06.785
suddenly after a run play,
00:10:07.167 --> 00:10:08.967
they hit the 17 yard line.
00:10:09.288 --> 00:10:10.308
They're in the red zone.
00:10:11.169 --> 00:10:13.230
A quick strike pass to the
00:10:13.291 --> 00:10:14.792
end zone could put this
00:10:14.831 --> 00:10:16.214
game out of reach for the
00:10:16.234 --> 00:10:17.333
pseudoscience quacks.
00:10:18.315 --> 00:10:19.316
When out of nowhere,
00:10:20.256 --> 00:10:21.157
the quarterback of the
00:10:21.197 --> 00:10:23.438
Bunsen burners for some
00:10:23.519 --> 00:10:25.780
reason takes a knee.
00:10:27.346 --> 00:10:28.846
With five seconds left,
00:10:28.886 --> 00:10:30.528
an opportunity to strike to the end zone,
00:10:30.988 --> 00:10:31.729
the Bunsen-Burners
00:10:31.788 --> 00:10:33.389
quarterback takes a knee.
00:10:34.890 --> 00:10:36.392
You see at the 17-yard line,
00:10:36.932 --> 00:10:37.993
the Bunsen-Burners reach
00:10:38.013 --> 00:10:39.533
the milestone that a lot of
00:10:39.594 --> 00:10:40.774
researchers reach,
00:10:41.014 --> 00:10:42.174
which is being published.
00:10:43.255 --> 00:10:44.677
And they thought that they
00:10:44.716 --> 00:10:45.736
were done there.
00:10:46.097 --> 00:10:47.879
So close to reaching that
00:10:47.918 --> 00:10:49.399
goal of understanding.
00:10:49.980 --> 00:10:52.542
And for some reason, they took a knee.
00:10:53.701 --> 00:10:54.462
Clock runs out.
00:10:55.532 --> 00:10:56.873
Understanding is not achieved.
00:10:57.452 --> 00:10:58.854
And then who wins ultimately
00:10:58.874 --> 00:10:59.654
for at least another year
00:10:59.674 --> 00:11:02.157
to logic bowl number 52?
00:11:02.157 --> 00:11:03.476
It's the pseudoscience quacks.
00:11:04.778 --> 00:11:05.859
So I'm poking fun,
00:11:06.178 --> 00:11:06.860
but I want to make sure
00:11:06.879 --> 00:11:08.120
people understand you're
00:11:08.221 --> 00:11:10.721
very close when you're published.
00:11:11.602 --> 00:11:12.583
You're very close when you
00:11:12.604 --> 00:11:14.304
can give a presentation at a conference.
00:11:14.585 --> 00:11:15.446
You're very close when
00:11:15.466 --> 00:11:17.447
you're going to present with a poster.
00:11:18.668 --> 00:11:19.869
But my friends, you are not done.
00:11:20.428 --> 00:11:23.191
Tom Cruise is the most bankable artist,
00:11:23.831 --> 00:11:24.091
actor,
00:11:25.191 --> 00:11:26.511
in hollywood but when he
00:11:26.552 --> 00:11:29.433
releases a movie they run
00:11:29.474 --> 00:11:30.955
commercials he does a press
00:11:30.995 --> 00:11:33.356
tour there's a trailer they
00:11:33.517 --> 00:11:35.357
share things in different
00:11:35.398 --> 00:11:36.839
bites say what you will
00:11:36.859 --> 00:11:37.679
about a movie trailer I
00:11:37.720 --> 00:11:38.480
mean they just give away
00:11:38.500 --> 00:11:39.921
all the good parts but they
00:11:39.941 --> 00:11:42.423
give away enough to earn
00:11:42.462 --> 00:11:43.744
your attention to make you
00:11:43.783 --> 00:11:45.105
want to go watch the movie
00:11:45.644 --> 00:11:46.666
why is your scientific
00:11:46.725 --> 00:11:47.966
research any different
00:11:48.910 --> 00:11:50.692
I'm here to tell you that it's not.
00:11:51.332 --> 00:11:52.573
So to change a problem,
00:11:52.854 --> 00:11:53.953
first we have to understand
00:11:54.054 --> 00:11:55.174
how it is solved now.
00:11:56.176 --> 00:11:56.816
Now, unfortunately,
00:11:56.836 --> 00:11:57.876
the Bunsen burners were not
00:11:58.538 --> 00:11:59.437
able to pull out the win.
00:11:59.597 --> 00:12:00.558
There's no joy in Mudville.
00:12:00.658 --> 00:12:01.779
And the pseudoscience quacks,
00:12:02.399 --> 00:12:04.302
they win the logic bowl 51,
00:12:04.302 --> 00:12:05.142
but the Bunsen burners will
00:12:05.162 --> 00:12:05.842
be back next year.
00:12:07.043 --> 00:12:08.004
And between now and then,
00:12:08.283 --> 00:12:10.065
here is how science and
00:12:10.186 --> 00:12:11.285
knowledge translation and
00:12:11.326 --> 00:12:13.707
dissemination is solved right now.
00:12:14.729 --> 00:12:16.990
Posters and papers and presentations,
00:12:17.330 --> 00:12:17.610
oh my.
00:12:18.652 --> 00:12:20.274
posters and papers and presentations.
00:12:20.355 --> 00:12:22.518
Oh my, this is the way it is solved now.
00:12:23.078 --> 00:12:23.919
But here's the thing.
00:12:25.022 --> 00:12:25.602
It's not enough.
00:12:26.524 --> 00:12:27.886
This would be as if Tom
00:12:27.947 --> 00:12:29.249
Cruise just did the movie,
00:12:30.530 --> 00:12:32.354
shared it on one movie poster and
00:12:33.243 --> 00:12:35.024
did one interview and called
00:12:35.063 --> 00:12:36.705
it a day and then sat there
00:12:36.865 --> 00:12:39.427
waiting for the ticket sales to roll in.
00:12:39.787 --> 00:12:40.988
We would never assume that
00:12:41.368 --> 00:12:43.049
of a Tom Cruise blockbuster.
00:12:43.690 --> 00:12:46.011
Why do we assume that of our science?
00:12:46.032 --> 00:12:47.471
Because here's how I picture it right now.
00:12:47.552 --> 00:12:49.014
This is what I picture it looks like.
00:12:50.474 --> 00:12:51.235
This is the guy.
00:12:51.254 --> 00:12:52.235
I don't even know who this guy is.
00:12:52.495 --> 00:12:53.836
This is the guy who runs
00:12:54.557 --> 00:12:56.337
scientific journals, right?
00:12:56.879 --> 00:12:58.279
He's just collecting money.
00:12:59.135 --> 00:13:00.196
on all the research,
00:13:00.235 --> 00:13:01.096
on the backs of all these
00:13:01.157 --> 00:13:02.456
researchers who need to be
00:13:02.537 --> 00:13:03.878
published to go through the
00:13:03.898 --> 00:13:06.118
peer review to make sure
00:13:06.158 --> 00:13:07.818
that what they are saying is valid.
00:13:07.999 --> 00:13:08.798
There's that process.
00:13:08.879 --> 00:13:10.419
I'm not saying skip that process.
00:13:10.519 --> 00:13:11.159
Keep that process.
00:13:11.240 --> 00:13:12.000
Don't change your research.
00:13:12.399 --> 00:13:13.581
Don't change publishing.
00:13:15.201 --> 00:13:16.321
But are there other things
00:13:16.360 --> 00:13:19.042
that you can and need to be
00:13:19.101 --> 00:13:21.503
doing outside of getting to publish?
00:13:22.623 --> 00:13:23.683
I think there's a disconnect.
00:13:24.144 --> 00:13:26.105
And the disconnect is the
00:13:26.144 --> 00:13:27.264
same as the logic bowl.
00:13:28.288 --> 00:13:31.629
Do not take a knee at the 17 yard line.
00:13:32.269 --> 00:13:35.250
You're so close to achieving
00:13:35.350 --> 00:13:36.029
understanding.
00:13:37.331 --> 00:13:37.931
Now we're going to go
00:13:37.990 --> 00:13:40.231
through why that might not happen.
00:13:40.451 --> 00:13:41.491
And then ultimately I'm not
00:13:41.511 --> 00:13:42.172
all doom and gloom.
00:13:42.591 --> 00:13:44.993
I'm going to show you how you can do this.
00:13:46.354 --> 00:13:47.835
I want you to leave with
00:13:48.134 --> 00:13:50.035
tactical examples of how to
00:13:50.076 --> 00:13:51.136
communicate your science.
00:13:51.717 --> 00:13:52.457
Before we do that,
00:13:52.998 --> 00:13:53.958
wrap your head around this.
00:13:54.058 --> 00:13:55.159
I like to simplify.
00:13:55.379 --> 00:13:56.421
Simple but not easy.
00:13:56.980 --> 00:13:57.902
Told you that would be a theme.
00:13:58.642 --> 00:13:59.863
Let's simplify right now.
00:14:01.844 --> 00:14:04.326
There's only two things that
00:14:04.365 --> 00:14:06.486
you can do with content.
00:14:07.207 --> 00:14:08.629
And I just want to make sure
00:14:08.649 --> 00:14:09.568
we're using the same terms.
00:14:09.990 --> 00:14:13.371
To me, content is any form of media.
00:14:14.587 --> 00:14:18.068
Words, videos, audio, images,
00:14:19.110 --> 00:14:20.009
that is content.
00:14:20.769 --> 00:14:23.010
All right, so now we have the same term.
00:14:23.030 --> 00:14:24.131
We're using the same terminology.
00:14:24.451 --> 00:14:25.292
There's only two things you
00:14:25.312 --> 00:14:26.131
can do with content.
00:14:26.211 --> 00:14:26.633
That's it.
00:14:27.072 --> 00:14:27.832
They're on the screen.
00:14:28.452 --> 00:14:30.754
You can educate someone or
00:14:30.793 --> 00:14:31.653
you can entertain them.
00:14:31.995 --> 00:14:32.754
That is it.
00:14:33.375 --> 00:14:35.535
I want to simplify this.
00:14:36.275 --> 00:14:37.256
Those are the only two
00:14:37.297 --> 00:14:38.057
things that you can do.
00:14:38.697 --> 00:14:40.638
But wait, there's more.
00:14:41.683 --> 00:14:43.085
There's a magic third thing
00:14:43.125 --> 00:14:43.705
that you can do.
00:14:43.846 --> 00:14:44.966
What if you could educate
00:14:45.025 --> 00:14:47.427
someone while you're entertaining them?
00:14:47.707 --> 00:14:48.269
And it doesn't need to be
00:14:48.308 --> 00:14:49.028
all song and dance.
00:14:49.048 --> 00:14:50.190
It doesn't need to be stand-up comedy.
00:14:51.230 --> 00:14:54.253
But making it easy to consume, digestible,
00:14:54.273 --> 00:14:56.293
a little bit of sugar to
00:14:56.333 --> 00:14:57.514
make the medicine go down.
00:14:58.235 --> 00:14:59.576
You do great research.
00:15:00.736 --> 00:15:04.559
That publication in its form
00:15:04.600 --> 00:15:06.701
that's in a journal is not
00:15:06.740 --> 00:15:08.403
the only way that you can share that.
00:15:09.023 --> 00:15:10.163
So I'm here to tell you
00:15:11.889 --> 00:15:12.948
But science isn't finished
00:15:12.969 --> 00:15:13.750
until it's understood.
00:15:15.451 --> 00:15:16.650
Spreading your science is simple,
00:15:17.110 --> 00:15:17.731
but not easy.
00:15:18.052 --> 00:15:18.152
Now,
00:15:18.192 --> 00:15:19.772
the next image might trigger some of you.
00:15:20.572 --> 00:15:21.312
It is graphic.
00:15:23.994 --> 00:15:28.135
So if you're easily upset by images,
00:15:29.616 --> 00:15:30.157
avert your eyes.
00:15:31.677 --> 00:15:32.077
And here it is.
00:15:33.772 --> 00:15:34.653
Didn't think you'd be seeing
00:15:34.712 --> 00:15:36.114
roadkill in a presentation.
00:15:36.495 --> 00:15:38.956
Now, on the screen, you see, unfortunately,
00:15:39.476 --> 00:15:40.197
a dead raccoon.
00:15:40.538 --> 00:15:42.139
This raccoon appears to have
00:15:42.159 --> 00:15:43.159
been run over by a car.
00:15:44.381 --> 00:15:46.082
And he's laying in the middle of the road.
00:15:46.342 --> 00:15:47.965
And that same day,
00:15:49.186 --> 00:15:50.246
someone got up and it was
00:15:50.287 --> 00:15:52.249
their job to drive down the
00:15:52.349 --> 00:15:54.190
road and paint two new
00:15:54.350 --> 00:15:55.812
fresh yellow lines that
00:15:55.851 --> 00:15:56.653
signal no passing.
00:15:57.408 --> 00:15:59.250
And that person did that job.
00:15:59.770 --> 00:16:01.111
They drove down the street
00:16:01.591 --> 00:16:02.712
and painted their yellow
00:16:02.732 --> 00:16:04.634
lines perfectly down the
00:16:04.674 --> 00:16:05.414
center of the street.
00:16:06.655 --> 00:16:08.017
Now, unfortunately,
00:16:08.857 --> 00:16:09.979
Rocky Raccoon right here
00:16:10.198 --> 00:16:13.360
met his demise the night
00:16:13.422 --> 00:16:14.361
previous to this and was
00:16:14.381 --> 00:16:15.663
still laying in the middle of the road.
00:16:16.104 --> 00:16:17.924
And the person whose job it
00:16:17.985 --> 00:16:19.365
was to paint the lines,
00:16:20.067 --> 00:16:21.847
it's not their job to move
00:16:21.868 --> 00:16:22.889
the dead raccoons.
00:16:23.288 --> 00:16:25.230
They were tasked with just
00:16:25.270 --> 00:16:25.931
drawing the lines.
00:16:26.171 --> 00:16:26.672
And they did that.
00:16:28.052 --> 00:16:29.072
That is the letter of the
00:16:29.111 --> 00:16:31.092
law for their job description.
00:16:32.232 --> 00:16:33.092
Paint yellow lines.
00:16:33.133 --> 00:16:34.094
Get him a truck in the morning.
00:16:34.134 --> 00:16:35.333
Paint as many lines as you can.
00:16:35.394 --> 00:16:35.953
Make them perfect.
00:16:35.994 --> 00:16:36.494
Make them yellow.
00:16:37.894 --> 00:16:39.154
When he got to this part, though,
00:16:39.875 --> 00:16:40.956
he saw their dead raccoon.
00:16:41.775 --> 00:16:44.196
He decided, my job is paint lines,
00:16:44.496 --> 00:16:45.657
not move dead raccoons.
00:16:47.096 --> 00:16:48.177
So he just kept going.
00:16:48.337 --> 00:16:49.538
And of course we know the
00:16:49.577 --> 00:16:50.538
person probably should have
00:16:50.557 --> 00:16:52.019
figured out or called
00:16:52.078 --> 00:16:53.119
someone whose job it was to
00:16:53.158 --> 00:16:53.879
move the dead raccoon
00:16:54.219 --> 00:16:55.200
before they painted the
00:16:55.240 --> 00:16:56.740
lines over Rocky here.
00:16:58.493 --> 00:17:01.474
And I show you this story is
00:17:01.514 --> 00:17:02.933
in an extreme way that when
00:17:02.974 --> 00:17:05.394
we set out to do your research,
00:17:05.815 --> 00:17:07.414
I'm assuming your goal was
00:17:07.474 --> 00:17:08.575
to achieve understanding,
00:17:10.095 --> 00:17:11.215
not to just get published,
00:17:11.855 --> 00:17:12.996
not to just get to the
00:17:13.016 --> 00:17:13.836
17-yard line and take a knee.
00:17:14.355 --> 00:17:16.876
This person's job was to do a good job.
00:17:18.997 --> 00:17:19.798
They didn't tell them,
00:17:19.917 --> 00:17:21.317
if you come across a dead raccoon,
00:17:21.458 --> 00:17:22.958
you need to move it because the lines,
00:17:23.317 --> 00:17:24.578
when we eventually do move the raccoon,
00:17:24.598 --> 00:17:26.378
there's going to be a space there.
00:17:28.327 --> 00:17:29.828
I want you to own this process.
00:17:30.229 --> 00:17:30.809
And here's why.
00:17:31.269 --> 00:17:32.490
No one is coming to
00:17:32.530 --> 00:17:33.692
communicate your science for you.
00:17:34.491 --> 00:17:35.113
They're not doing it.
00:17:35.393 --> 00:17:36.753
They won't do it because
00:17:37.054 --> 00:17:37.734
it's not their job.
00:17:38.315 --> 00:17:39.056
No one told them to.
00:17:39.175 --> 00:17:40.436
They're not incentivized to do it.
00:17:41.196 --> 00:17:41.837
And the other things,
00:17:42.617 --> 00:17:44.058
the other reasons are they
00:17:44.138 --> 00:17:46.280
won't do it as well as you.
00:17:47.179 --> 00:17:48.460
They won't do it with as
00:17:48.519 --> 00:17:50.102
much energy as you.
00:17:50.142 --> 00:17:51.123
They won't do it with as
00:17:51.182 --> 00:17:53.125
much insight into what you
00:17:53.204 --> 00:17:54.846
researched and what you learned.
00:17:55.186 --> 00:17:55.827
They just won't.
00:17:56.489 --> 00:17:57.490
So I'm telling you,
00:17:57.670 --> 00:17:58.891
this is a funny example.
00:17:59.731 --> 00:18:01.453
No raccoons were harmed in
00:18:01.473 --> 00:18:02.714
the presentation production.
00:18:04.217 --> 00:18:06.479
This is a silly example, a small example.
00:18:07.359 --> 00:18:09.301
I need you to own moving the dead raccoon.
00:18:10.788 --> 00:18:12.528
Because the goal is not to have published.
00:18:13.048 --> 00:18:14.509
The goal is to achieve understanding.
00:18:14.950 --> 00:18:16.891
I'm telling you this idea.
00:18:16.911 --> 00:18:17.790
I'm giving you this idea in
00:18:17.871 --> 00:18:19.192
multiple ways because we
00:18:19.231 --> 00:18:20.633
need to understand it for
00:18:20.673 --> 00:18:21.952
the rest to make sense.
00:18:23.874 --> 00:18:24.734
So I know you think you're
00:18:24.755 --> 00:18:25.575
just a researcher.
00:18:26.035 --> 00:18:27.395
You also need to be a
00:18:27.435 --> 00:18:30.377
communicator or hire someone who is.
00:18:30.438 --> 00:18:30.958
We'll get to that.
00:18:32.278 --> 00:18:34.579
So don't forget when you've published.
00:18:34.799 --> 00:18:35.319
Don't forget.
00:18:36.108 --> 00:18:37.049
You've got to move the dead
00:18:37.089 --> 00:18:38.310
raccoon if there's one in the way,
00:18:38.510 --> 00:18:39.451
because your job is not
00:18:39.471 --> 00:18:40.231
just to paint lines no
00:18:40.251 --> 00:18:40.892
matter what's in the way.
00:18:41.192 --> 00:18:41.913
Your job is to try to
00:18:41.972 --> 00:18:42.653
achieve understanding.
00:18:42.874 --> 00:18:44.034
Now I'm going to come to your defense.
00:18:44.755 --> 00:18:45.855
Okay, it's not all doom and gloom.
00:18:45.915 --> 00:18:47.257
Jimmy's not here just telling you, hey,
00:18:47.636 --> 00:18:48.417
you guys don't do enough.
00:18:48.438 --> 00:18:48.998
You got to do more.
00:18:49.018 --> 00:18:52.700
I want to explain to you why
00:18:52.740 --> 00:18:54.902
it's so hard for you to
00:18:54.981 --> 00:18:55.843
achieve understanding.
00:18:55.883 --> 00:18:57.243
And I'm making a generalization,
00:18:58.044 --> 00:18:59.684
you as a researcher or an academic.
00:19:00.145 --> 00:19:01.465
Why is it so hard to achieve
00:19:01.507 --> 00:19:02.086
understanding?
00:19:04.278 --> 00:19:04.438
Well,
00:19:04.877 --> 00:19:06.038
my first reason to come to your
00:19:06.058 --> 00:19:07.500
defense is I think you lack
00:19:08.040 --> 00:19:09.041
the three T's.
00:19:10.082 --> 00:19:11.682
We love things in threes, right?
00:19:11.702 --> 00:19:13.125
I keep it simple, but not easy.
00:19:13.224 --> 00:19:13.545
Simple.
00:19:14.065 --> 00:19:14.665
Three T's.
00:19:14.965 --> 00:19:15.987
What are the three T's, Jimmy?
00:19:16.426 --> 00:19:16.946
Here's what they are.
00:19:18.769 --> 00:19:22.230
You lack the tools, you lack the training,
00:19:22.912 --> 00:19:24.452
and you lack the time.
00:19:27.025 --> 00:19:28.685
You lack the tools to communicate.
00:19:28.865 --> 00:19:30.125
Maybe you don't have the
00:19:30.226 --> 00:19:33.307
access to software that
00:19:33.327 --> 00:19:34.248
will help you make a video.
00:19:35.087 --> 00:19:35.868
There's a bunch online.
00:19:35.888 --> 00:19:36.709
I can show you how to use it.
00:19:38.089 --> 00:19:39.630
Maybe you don't have a large
00:19:39.730 --> 00:19:41.330
Instagram account to share
00:19:41.451 --> 00:19:42.411
information once and
00:19:42.451 --> 00:19:43.531
thousands of people see it.
00:19:44.192 --> 00:19:44.951
We can build on that.
00:19:46.913 --> 00:19:47.792
So those are the tools,
00:19:47.894 --> 00:19:49.693
the things that allow you to communicate.
00:19:50.694 --> 00:19:51.474
And where you think you
00:19:51.494 --> 00:19:52.214
might not have them,
00:19:52.955 --> 00:19:54.355
they're on most smartphones.
00:19:54.836 --> 00:19:56.237
But maybe you just don't know about them.
00:19:56.806 --> 00:19:57.465
Those are the tools.
00:19:57.987 --> 00:19:58.826
The training, well,
00:19:58.886 --> 00:20:00.047
once I tell you about the tools,
00:20:00.086 --> 00:20:00.968
I can give you a list that
00:20:00.988 --> 00:20:01.988
you can click and figure
00:20:02.048 --> 00:20:03.509
out how to use these tools
00:20:03.548 --> 00:20:04.108
or where they are.
00:20:04.528 --> 00:20:05.509
You have to know how to use them.
00:20:05.890 --> 00:20:08.431
Simply having a hammer can be dangerous.
00:20:08.451 --> 00:20:09.592
I just bought a house last year.
00:20:09.672 --> 00:20:11.132
You can build a house.
00:20:11.172 --> 00:20:12.373
You can also do some damage
00:20:12.393 --> 00:20:12.913
with that hammer.
00:20:13.232 --> 00:20:14.314
So understanding how to
00:20:14.394 --> 00:20:18.315
properly use those tools is important.
00:20:18.454 --> 00:20:19.476
That's the second T. And the
00:20:19.516 --> 00:20:20.155
third is time.
00:20:21.116 --> 00:20:22.696
Maybe your job is to receive
00:20:22.797 --> 00:20:26.259
kicks and run running and pass plays.
00:20:26.990 --> 00:20:27.971
but communicating,
00:20:28.090 --> 00:20:29.612
it's not built into your time.
00:20:30.251 --> 00:20:31.132
So that might be something
00:20:31.172 --> 00:20:32.112
working against you.
00:20:32.432 --> 00:20:33.133
I'm telling you,
00:20:33.292 --> 00:20:34.932
you got to bake it into the cake though.
00:20:35.932 --> 00:20:37.114
Here's another story I'll tell you.
00:20:37.453 --> 00:20:38.374
I don't bake a whole lot.
00:20:38.413 --> 00:20:39.213
No, it's going to shock you.
00:20:40.355 --> 00:20:41.974
But if you bake a cake and
00:20:41.994 --> 00:20:42.954
you get to the last step
00:20:42.974 --> 00:20:43.675
where you're about to pull
00:20:43.736 --> 00:20:44.415
out of the oven and throw
00:20:44.435 --> 00:20:45.395
the icing on top and you
00:20:45.576 --> 00:20:47.155
realize that you didn't put
00:20:48.076 --> 00:20:50.057
sugar in the mixture before
00:20:50.076 --> 00:20:51.157
you put it in the tin and
00:20:51.178 --> 00:20:51.837
put it in the oven,
00:20:52.998 --> 00:20:54.659
throwing 10 times as much
00:20:54.778 --> 00:20:56.118
sugar at the cake
00:20:57.377 --> 00:20:58.478
is not going to make that
00:20:58.518 --> 00:20:59.778
cake taste good it's just
00:20:59.818 --> 00:21:03.720
not so the parallel is if
00:21:03.759 --> 00:21:06.039
you don't plan on how
00:21:06.099 --> 00:21:06.861
you're going to communicate
00:21:06.881 --> 00:21:09.361
your science while you're
00:21:09.381 --> 00:21:10.461
doing it or before you're
00:21:10.481 --> 00:21:12.201
doing it it will be 10
00:21:12.201 --> 00:21:15.303
times harder and probably not as good
00:21:16.982 --> 00:21:18.063
if you do it afterwards.
00:21:18.423 --> 00:21:19.784
So baking this into the cake
00:21:19.804 --> 00:21:21.023
from the start will make
00:21:21.064 --> 00:21:22.825
things easier to achieve.
00:21:23.265 --> 00:21:24.464
So here's why a lot of times
00:21:24.585 --> 00:21:26.786
researchers don't achieve understanding.
00:21:26.826 --> 00:21:28.626
They lack the three T's, tools, training,
00:21:28.767 --> 00:21:29.086
and time.
00:21:29.446 --> 00:21:30.366
Keeping it consistent,
00:21:30.467 --> 00:21:31.247
simple but not easy.
00:21:31.667 --> 00:21:34.248
I think you also lack the three P's.
00:21:35.909 --> 00:21:37.669
And the three P's also make
00:21:37.709 --> 00:21:38.890
it hard to achieve understanding.
00:21:38.910 --> 00:21:39.849
Now here's the three P's.
00:21:39.910 --> 00:21:42.151
The three P's are people,
00:21:43.402 --> 00:21:46.523
product or process let's go
00:21:46.544 --> 00:21:50.066
through this so researchers
00:21:50.105 --> 00:21:51.027
might have different people
00:21:51.126 --> 00:21:52.307
on their teams sometimes
00:21:52.327 --> 00:21:53.689
they are a team of one
00:21:54.689 --> 00:21:56.150
communicating this is
00:21:56.411 --> 00:21:57.671
effort I have an entire
00:21:57.811 --> 00:21:59.011
college degree I swear it's
00:21:59.051 --> 00:21:59.512
hanging on the wall
00:21:59.532 --> 00:22:00.432
downstairs in
00:22:00.492 --> 00:22:02.294
communications so to me
00:22:02.474 --> 00:22:04.195
communicating is simple but
00:22:04.236 --> 00:22:05.836
not easy but if you don't
00:22:05.856 --> 00:22:06.596
have someone on the team
00:22:06.656 --> 00:22:08.898
who knows how to do it or
00:22:09.038 --> 00:22:11.641
likes doing it or has the time to do it
00:22:12.403 --> 00:22:13.503
That is going to be a limitation.
00:22:13.564 --> 00:22:15.064
That's a barrier to you
00:22:15.084 --> 00:22:15.984
communicating your signs.
00:22:16.244 --> 00:22:17.605
So people is one of the three P's.
00:22:17.684 --> 00:22:18.526
It's one of the reasons why
00:22:18.566 --> 00:22:19.286
it's so hard to score a
00:22:19.306 --> 00:22:21.406
touchdown if you're on team signs,
00:22:21.426 --> 00:22:22.207
team Bunsen burners.
00:22:23.448 --> 00:22:26.489
The second P is product or service.
00:22:26.648 --> 00:22:28.289
Now your product as your
00:22:28.309 --> 00:22:29.510
beginning is your movie.
00:22:30.492 --> 00:22:31.953
or your research.
00:22:32.134 --> 00:22:34.277
Now, being published is a great milestone.
00:22:34.717 --> 00:22:36.178
That is your product.
00:22:36.818 --> 00:22:37.440
I'm telling you,
00:22:37.559 --> 00:22:39.101
you need to create other products,
00:22:39.801 --> 00:22:41.643
like the movie trailer, the press tour,
00:22:41.844 --> 00:22:43.525
getting Tom Cruise on the
00:22:43.565 --> 00:22:44.326
late night shows.
00:22:45.406 --> 00:22:48.009
Those things you might lack.
00:22:48.710 --> 00:22:49.570
And then the process.
00:22:51.231 --> 00:22:53.374
Imagine you didn't bake in
00:22:53.453 --> 00:22:54.055
how you were going to
00:22:54.075 --> 00:22:55.096
communicate your science
00:22:57.721 --> 00:22:58.883
until after it was done.
00:22:59.123 --> 00:22:59.403
Again,
00:22:59.482 --> 00:23:00.803
that's like throwing 10 times as
00:23:00.843 --> 00:23:01.864
much sugar at the cake.
00:23:02.364 --> 00:23:03.284
It's still going to taste bad,
00:23:03.625 --> 00:23:04.724
but use 10 times as much.
00:23:05.285 --> 00:23:05.785
I'm telling you,
00:23:05.865 --> 00:23:06.746
if you bake it in from the
00:23:06.766 --> 00:23:08.747
beginning with a process,
00:23:09.386 --> 00:23:11.028
how to communicate becomes a lot easier.
00:23:11.288 --> 00:23:11.867
Otherwise,
00:23:11.907 --> 00:23:13.169
you're creating solutions every
00:23:13.209 --> 00:23:13.949
morning when you wake up.
00:23:14.269 --> 00:23:14.669
How are we going to
00:23:14.709 --> 00:23:15.589
communicate this today?
00:23:16.210 --> 00:23:17.430
And that's a lot of effort
00:23:18.010 --> 00:23:18.911
for a little bit of result.
00:23:19.671 --> 00:23:20.852
If you create a process,
00:23:21.211 --> 00:23:22.412
processes are scalable.
00:23:22.571 --> 00:23:24.133
So this is another reason, these three Ps.
00:23:24.573 --> 00:23:26.013
You might lack people,
00:23:26.896 --> 00:23:28.498
the products to communicate,
00:23:28.837 --> 00:23:30.258
and the process in which to
00:23:30.298 --> 00:23:31.259
share that information.
00:23:31.798 --> 00:23:33.159
Okay, so those are the three Ps.
00:23:33.740 --> 00:23:34.000
Now,
00:23:34.559 --> 00:23:35.819
I want to give a parallel to the
00:23:35.859 --> 00:23:37.300
people who are in physical therapy.
00:23:37.820 --> 00:23:38.840
Here is what I see.
00:23:39.682 --> 00:23:41.142
You might remember this from PT school.
00:23:41.782 --> 00:23:44.182
This is the fit VP principle.
00:23:45.364 --> 00:23:47.484
This is how people gain strength.
00:23:49.045 --> 00:23:50.465
Fit VP, frequency,
00:23:51.584 --> 00:23:52.424
How often?
00:23:52.765 --> 00:23:53.246
Intense?
00:23:53.365 --> 00:23:54.067
How vigorous?
00:23:54.666 --> 00:23:55.048
Time?
00:23:55.607 --> 00:23:56.028
How long?
00:23:56.569 --> 00:23:57.049
The type?
00:23:57.631 --> 00:23:58.551
Specifically the type.
00:23:58.951 --> 00:23:59.413
Volume?
00:23:59.772 --> 00:24:00.953
Building over time.
00:24:01.255 --> 00:24:01.976
And progression?
00:24:02.796 --> 00:24:03.737
Getting more difficult.
00:24:04.778 --> 00:24:06.119
These are exercise principles.
00:24:06.661 --> 00:24:07.381
I didn't make this up.
00:24:07.862 --> 00:24:08.962
This is the Academy of Sports most.
00:24:09.763 --> 00:24:10.265
Fit VP.
00:24:11.705 --> 00:24:13.028
These are also communication principles.
00:24:14.436 --> 00:24:15.538
A lot of times I see
00:24:16.118 --> 00:24:18.461
researchers share research
00:24:19.221 --> 00:24:21.483
one time and expect people
00:24:21.663 --> 00:24:23.346
will then go to their
00:24:23.365 --> 00:24:24.366
publication or their
00:24:24.406 --> 00:24:25.607
presentation or their poster.
00:24:27.470 --> 00:24:29.511
We are big, dumb animals.
00:24:30.232 --> 00:24:32.555
If you have kids, you understand this.
00:24:32.914 --> 00:24:33.796
Adults aren't different.
00:24:34.457 --> 00:24:35.718
We don't get to act magnanimous.
00:24:36.439 --> 00:24:37.319
Adults are the same way.
00:24:38.496 --> 00:24:40.817
We are never, I shouldn't say never.
00:24:40.936 --> 00:24:42.116
Beware of people who say never and always.
00:24:42.517 --> 00:24:44.897
We often need to be told or
00:24:44.938 --> 00:24:47.198
reminded things more than once.
00:24:49.019 --> 00:24:50.038
Marketers will tell you
00:24:50.058 --> 00:24:51.659
there's a magic number seven.
00:24:52.019 --> 00:24:54.859
We need to see a message, hear a message,
00:24:55.640 --> 00:24:56.799
be exposed to a message
00:24:57.421 --> 00:24:59.780
about seven times before we
00:24:59.941 --> 00:25:03.221
ever think about acting on it.
00:25:04.554 --> 00:25:05.815
That last coat you bought,
00:25:05.914 --> 00:25:06.955
the vacation you took,
00:25:07.536 --> 00:25:08.757
likely it was not one
00:25:08.817 --> 00:25:11.199
message that caused you to take action.
00:25:11.400 --> 00:25:11.859
And remember,
00:25:12.820 --> 00:25:13.681
the goal is to achieve
00:25:13.721 --> 00:25:14.781
understanding for your research.
00:25:15.363 --> 00:25:15.903
To do that,
00:25:16.222 --> 00:25:17.104
we've got to get them to read it,
00:25:17.403 --> 00:25:18.065
or at least some of it.
00:25:19.365 --> 00:25:21.207
So frequency is important.
00:25:21.788 --> 00:25:23.068
Screenshotting your abstract
00:25:23.108 --> 00:25:24.369
and sharing it once on Instagram,
00:25:24.450 --> 00:25:25.070
I got news for you.
00:25:25.090 --> 00:25:25.790
It's probably not going to
00:25:25.810 --> 00:25:27.211
make much of a splash, right?
00:25:27.553 --> 00:25:28.073
Intensity.
00:25:28.633 --> 00:25:29.994
How well are you communicating?
00:25:30.134 --> 00:25:30.255
How...
00:25:31.660 --> 00:25:32.599
How much sugar are you
00:25:32.640 --> 00:25:33.701
putting in this to make the
00:25:33.740 --> 00:25:35.441
medicine go down, right?
00:25:36.201 --> 00:25:37.642
We'll get into storytelling
00:25:37.662 --> 00:25:38.201
in just a minute.
00:25:38.221 --> 00:25:39.403
I'll give a quick example there.
00:25:39.782 --> 00:25:42.604
But intensity in exercise, how vigorous,
00:25:43.144 --> 00:25:43.384
right?
00:25:44.684 --> 00:25:46.484
There is intensity in communication.
00:25:47.185 --> 00:25:47.746
You can do that.
00:25:48.486 --> 00:25:49.586
And if you lack intensity,
00:25:49.886 --> 00:25:51.567
people will act accordingly
00:25:51.787 --> 00:25:53.827
and pay less attention or none at all.
00:25:54.614 --> 00:25:56.496
Time, what is the timeframe?
00:25:56.615 --> 00:25:58.277
What is the type, the type of media?
00:25:58.356 --> 00:26:00.818
Is it sound, pictures, words, audio?
00:26:01.480 --> 00:26:03.741
Volume, are they hearing about it once,
00:26:03.862 --> 00:26:04.863
frequency?
00:26:04.982 --> 00:26:07.003
Or are you building over time?
00:26:07.085 --> 00:26:08.445
Are you building an audience?
00:26:09.346 --> 00:26:10.086
And then progression,
00:26:11.268 --> 00:26:12.409
is it building towards
00:26:12.588 --> 00:26:13.569
something over time?
00:26:14.590 --> 00:26:15.632
How is it progressing?
00:26:15.692 --> 00:26:16.732
How is your communication?
00:26:16.772 --> 00:26:17.752
How are you messaging this?
00:26:18.374 --> 00:26:20.576
So here's also what you're up against.
00:26:21.876 --> 00:26:22.719
Looks like I'm sharing
00:26:22.939 --> 00:26:24.682
abstract art here on the screen.
00:26:26.464 --> 00:26:28.327
This part of the presentation, this slide,
00:26:28.828 --> 00:26:30.412
is to remind me, the presenter,
00:26:30.853 --> 00:26:32.715
to tell you about the
00:26:32.895 --> 00:26:34.538
signal versus noise ratio.
00:26:35.250 --> 00:26:36.009
Now, remember,
00:26:36.549 --> 00:26:38.671
I'm recording this on February 22nd,
00:26:38.671 --> 00:26:38.990
2024.
00:26:38.990 --> 00:26:41.852
And I looked at the front
00:26:41.892 --> 00:26:42.932
page of the internet and
00:26:42.952 --> 00:26:43.732
Googled it this morning.
00:26:44.272 --> 00:26:46.433
Today, February 22nd, as I record,
00:26:47.153 --> 00:26:49.234
is the busiest day in the
00:26:49.355 --> 00:26:50.476
history of the internet.
00:26:50.895 --> 00:26:53.076
The most things that are
00:26:53.096 --> 00:26:55.257
being posted and shared and retweeted,
00:26:55.497 --> 00:26:55.958
all those things.
00:26:56.157 --> 00:26:57.498
Today, today,
00:26:57.518 --> 00:26:58.357
what are the odds I'm giving
00:26:58.397 --> 00:26:59.479
a presentation about
00:26:59.519 --> 00:27:00.838
communication on the
00:27:00.999 --> 00:27:02.259
busiest day in the internet?
00:27:06.038 --> 00:27:06.478
Here's the thing.
00:27:08.200 --> 00:27:09.161
Tomorrow's going to be busier.
00:27:10.541 --> 00:27:13.344
It's only going to become a
00:27:13.483 --> 00:27:15.506
noisier and noisier world.
00:27:15.846 --> 00:27:17.086
When I was seven,
00:27:17.406 --> 00:27:19.107
there were like four TV
00:27:19.167 --> 00:27:21.250
stations and five or six
00:27:21.329 --> 00:27:22.550
radio stations and a couple
00:27:22.570 --> 00:27:25.393
of newspapers and no internet.
00:27:26.513 --> 00:27:28.256
That was the noisiest it was
00:27:28.296 --> 00:27:29.416
when I was seven.
00:27:30.136 --> 00:27:32.199
But today, as we record, remember,
00:27:32.378 --> 00:27:33.579
it's noisier.
00:27:35.483 --> 00:27:36.684
It's only going to get noisier.
00:27:36.744 --> 00:27:37.244
So what do we do?
00:27:37.306 --> 00:27:37.566
Give up?
00:27:38.026 --> 00:27:38.846
Don't do science anymore?
00:27:39.666 --> 00:27:40.827
Don't try to achieve understanding?
00:27:41.888 --> 00:27:43.069
No, of course not.
00:27:43.990 --> 00:27:45.471
The goal is to create a
00:27:45.711 --> 00:27:48.694
clear signal that can cut
00:27:48.815 --> 00:27:50.195
through the noise.
00:27:51.277 --> 00:27:51.876
Some people might say
00:27:51.957 --> 00:27:52.837
advertising doesn't work.
00:27:54.500 --> 00:27:55.240
They've got the objective
00:27:55.260 --> 00:27:56.821
data to say it does, right?
00:27:57.442 --> 00:27:58.303
You can use the same
00:27:58.383 --> 00:28:00.624
principles like the fit VP
00:28:00.663 --> 00:28:02.766
principle to communicate your science,
00:28:03.226 --> 00:28:04.267
to communicate your message,
00:28:04.666 --> 00:28:05.586
to achieve understanding.
00:28:05.847 --> 00:28:06.367
I just want you to
00:28:06.387 --> 00:28:07.328
understand what you're up against.
00:28:08.009 --> 00:28:09.029
Simply telling someone you
00:28:09.069 --> 00:28:10.691
publish something is not enough.
00:28:11.070 --> 00:28:12.632
You fade into noise.
00:28:14.133 --> 00:28:15.294
It is simple though,
00:28:15.394 --> 00:28:16.575
but not necessarily easy.
00:28:16.615 --> 00:28:18.375
I'll show you how.
00:28:19.096 --> 00:28:21.758
To create signal amongst the noise.
00:28:22.018 --> 00:28:22.538
It happens.
00:28:22.898 --> 00:28:23.779
Other people do it.
00:28:24.607 --> 00:28:25.749
Why not you?
00:28:25.989 --> 00:28:27.170
I think you have to.
00:28:28.090 --> 00:28:28.951
Here's one of the ways.
00:28:29.731 --> 00:28:30.512
Here's one of the ways I
00:28:30.532 --> 00:28:32.173
think people in general fall short.
00:28:33.454 --> 00:28:34.996
Don't tell me about a story.
00:28:36.356 --> 00:28:37.817
I want you to tell me a story.
00:28:39.138 --> 00:28:39.779
That just sounds like
00:28:39.799 --> 00:28:41.280
Jimmy's just using double talk.
00:28:41.540 --> 00:28:43.603
What I mean by this is don't
00:28:43.682 --> 00:28:44.963
tell me about a story.
00:28:45.523 --> 00:28:46.724
Yeah, a guy walked into a bar.
00:28:46.744 --> 00:28:47.625
It was crazy, man.
00:28:47.746 --> 00:28:48.306
Something happened.
00:28:48.967 --> 00:28:49.126
No.
00:28:50.127 --> 00:28:51.288
A man walks into a bar.
00:28:52.144 --> 00:28:54.385
He does this, and then this happens.
00:28:54.405 --> 00:28:55.145
There's a twist.
00:28:56.027 --> 00:28:57.686
You put depth into a story,
00:28:58.188 --> 00:28:59.327
and people are drawn in,
00:28:59.688 --> 00:29:01.148
and they remember the story
00:29:01.169 --> 00:29:03.089
and the punchline.
00:29:04.130 --> 00:29:05.611
Can you use the same principle?
00:29:05.651 --> 00:29:06.971
Don't tell me about a story.
00:29:07.391 --> 00:29:09.192
Tell me a story,
00:29:09.211 --> 00:29:12.133
and you have a chance at me
00:29:12.173 --> 00:29:12.713
remembering it.
00:29:13.134 --> 00:29:14.114
How does this relate to research?
00:29:14.134 --> 00:29:14.934
We're not talking about a
00:29:14.974 --> 00:29:15.775
man walks into a bar.
00:29:16.380 --> 00:29:17.020
But I think we are.
00:29:17.780 --> 00:29:19.021
I often see researchers
00:29:19.182 --> 00:29:21.564
start off a Twitter post
00:29:21.744 --> 00:29:23.326
about their research with a link to it,
00:29:23.445 --> 00:29:24.606
so that's a great chance.
00:29:25.587 --> 00:29:27.148
But they craft the post like this.
00:29:28.509 --> 00:29:31.011
We were recently published
00:29:31.633 --> 00:29:33.875
in this journal where we
00:29:34.234 --> 00:29:36.196
studied this about this.
00:29:37.317 --> 00:29:40.019
We is how they begin their message.
00:29:40.681 --> 00:29:41.540
As soon as you do that,
00:29:41.922 --> 00:29:44.523
you're telling me about a story.
00:29:45.657 --> 00:29:46.739
I need you to tell a story.
00:29:47.618 --> 00:29:48.319
What do I mean by that?
00:29:49.760 --> 00:29:50.320
Ask yourself,
00:29:50.401 --> 00:29:51.201
are you telling me something
00:29:51.240 --> 00:29:51.761
I don't know?
00:29:51.981 --> 00:29:52.801
Well, we were published.
00:29:52.842 --> 00:29:53.522
You didn't know that.
00:29:53.942 --> 00:29:54.804
Cool story, bro.
00:29:55.084 --> 00:29:56.684
Tell it again, as the kids would say.
00:29:56.984 --> 00:29:59.646
Is that helping me, educating me,
00:29:59.926 --> 00:30:00.807
or entertaining me?
00:30:00.886 --> 00:30:02.807
Is it making me become a smarter person?
00:30:03.528 --> 00:30:03.989
If you,
00:30:04.328 --> 00:30:05.910
because you're giving me the message,
00:30:06.029 --> 00:30:07.510
we published this in this,
00:30:07.590 --> 00:30:08.352
and we studied this,
00:30:08.551 --> 00:30:09.752
and you want me to go somewhere else,
00:30:09.813 --> 00:30:10.752
click the link to go there.
00:30:11.814 --> 00:30:13.494
I don't understand what I become.
00:30:14.519 --> 00:30:15.160
When I go there,
00:30:15.359 --> 00:30:16.320
I don't understand why I'm
00:30:16.340 --> 00:30:18.881
going to pay attention and
00:30:18.980 --> 00:30:20.201
spend time on your science.
00:30:20.541 --> 00:30:22.741
When I get there, I don't understand it.
00:30:22.961 --> 00:30:24.222
And you haven't explained it to me.
00:30:24.502 --> 00:30:25.823
You told me about a story.
00:30:26.242 --> 00:30:27.644
You did something and then
00:30:27.723 --> 00:30:28.423
something happened.
00:30:28.824 --> 00:30:30.463
Not intriguing, not interesting.
00:30:32.265 --> 00:30:33.404
Therefore, I will not follow.
00:30:33.664 --> 00:30:35.086
I will continue on at what
00:30:35.105 --> 00:30:36.486
we call the speed of swipe.
00:30:37.105 --> 00:30:38.727
Don't tell me about a story.
00:30:39.307 --> 00:30:40.106
Tell me a story.
00:30:40.787 --> 00:30:42.087
Paint me a picture of what I
00:30:42.127 --> 00:30:43.167
will learn when I get there.
00:30:45.907 --> 00:30:47.607
Here is a paradigm that you can use.
00:30:47.808 --> 00:30:48.368
I tell people,
00:30:48.449 --> 00:30:49.769
don't pay attention to dollars.
00:30:50.568 --> 00:30:51.750
Pay attention to pesos.
00:30:52.269 --> 00:30:52.849
What does that mean?
00:30:53.730 --> 00:30:54.971
Peso is an acronym.
00:30:55.151 --> 00:30:56.891
It's a paradigm for
00:30:57.030 --> 00:30:58.230
communicating and messaging.
00:30:58.571 --> 00:30:59.692
And it goes like this.
00:31:00.211 --> 00:31:05.432
Problem, agitation, solution, outcome.
00:31:06.394 --> 00:31:06.933
An example.
00:31:07.233 --> 00:31:07.773
Problem.
00:31:09.315 --> 00:31:10.914
A leaky pipe in your wall
00:31:11.255 --> 00:31:12.654
can cause thousands of
00:31:12.694 --> 00:31:14.375
dollars in water damage.
00:31:15.230 --> 00:31:15.810
That's a problem.
00:31:16.330 --> 00:31:16.931
Agitation.
00:31:17.332 --> 00:31:18.992
You might never know the
00:31:19.012 --> 00:31:20.694
pipe is leaking until it's
00:31:21.194 --> 00:31:23.037
already done irreparable damage.
00:31:23.737 --> 00:31:24.337
Agitation.
00:31:24.837 --> 00:31:25.818
Salt in the wound.
00:31:26.359 --> 00:31:26.880
Solution.
00:31:27.461 --> 00:31:30.242
Hire XYZ Plumber and we come
00:31:30.343 --> 00:31:31.825
and do an analysis of your
00:31:31.884 --> 00:31:33.145
entire plumbing system.
00:31:35.387 --> 00:31:35.768
Outcome.
00:31:37.721 --> 00:31:38.782
Sleep soundly at night
00:31:38.863 --> 00:31:39.943
knowing that there is no
00:31:40.023 --> 00:31:41.265
water damage happening at
00:31:41.325 --> 00:31:42.726
your house ever.
00:31:43.486 --> 00:31:44.186
We guarantee it.
00:31:44.787 --> 00:31:48.410
Problem, agitation, solution, outcome.
00:31:48.630 --> 00:31:49.790
It would be very different
00:31:50.811 --> 00:31:52.353
if XYZ Plumbing Company said,
00:31:52.833 --> 00:31:54.693
we are a plumbing company
00:31:54.954 --> 00:31:56.715
and we do plumbing analysis
00:31:57.215 --> 00:31:59.518
of your pipes and water damage is bad.
00:32:00.878 --> 00:32:02.319
That's them telling you about a story.
00:32:03.996 --> 00:32:07.598
In Peso, problem, agitation, solution,
00:32:07.979 --> 00:32:08.419
outcome.
00:32:09.140 --> 00:32:11.501
They are telling you a story.
00:32:12.061 --> 00:32:13.462
Bonus points if you can tell
00:32:13.482 --> 00:32:15.164
me a story about me.
00:32:16.184 --> 00:32:18.086
Because now there's emotion tied to it.
00:32:18.787 --> 00:32:19.067
But Jimmy,
00:32:19.086 --> 00:32:21.068
I'm not selling plumbing analysis.
00:32:21.088 --> 00:32:22.289
I'm not selling these things.
00:32:23.510 --> 00:32:24.711
But if you did research that
00:32:24.791 --> 00:32:26.512
finds something that is
00:32:26.553 --> 00:32:27.814
applicable to people you
00:32:27.854 --> 00:32:29.535
want to reach and you put
00:32:29.575 --> 00:32:31.957
it through problem, agitation, solution,
00:32:32.116 --> 00:32:32.478
outcome...
00:32:33.288 --> 00:32:36.391
it intrigues them enough to
00:32:36.411 --> 00:32:37.271
take the next step,
00:32:38.212 --> 00:32:39.433
which is click and read.
00:32:39.953 --> 00:32:41.915
I sort of understand enough
00:32:43.396 --> 00:32:45.239
of what I'm going to get or
00:32:45.298 --> 00:32:48.061
become if I spend time
00:32:48.461 --> 00:32:50.183
reading your research and
00:32:50.304 --> 00:32:52.465
pay attention with your work.
00:32:53.886 --> 00:32:57.269
That post that changes from, yeah,
00:32:57.529 --> 00:32:58.912
we were published in this about this,
00:32:59.837 --> 00:33:01.798
If you run that through Peso, problem,
00:33:01.858 --> 00:33:03.298
agitation, solution, outcome,
00:33:04.599 --> 00:33:06.280
suddenly the post isn't about you at all.
00:33:06.740 --> 00:33:07.320
It's not about the
00:33:07.361 --> 00:33:09.162
researcher or the research.
00:33:10.382 --> 00:33:11.162
It's about the reader.
00:33:13.002 --> 00:33:13.682
That's the person you're
00:33:13.702 --> 00:33:14.663
trying to get to understand.
00:33:14.983 --> 00:33:15.824
Shouldn't you design your
00:33:15.844 --> 00:33:16.664
communication for your
00:33:16.704 --> 00:33:19.085
audience and not you?
00:33:20.165 --> 00:33:20.925
So that is,
00:33:21.165 --> 00:33:22.366
if I were to have to sum one
00:33:22.426 --> 00:33:23.826
thing up in this whole presentation,
00:33:24.667 --> 00:33:25.548
if you were to understand
00:33:26.763 --> 00:33:27.983
Start with the end in mind
00:33:28.824 --> 00:33:30.345
and the end is your audience.
00:33:31.285 --> 00:33:33.345
Your goal is to get them to
00:33:33.424 --> 00:33:35.885
pay attention and then
00:33:36.026 --> 00:33:37.385
spend time with your work.
00:33:37.766 --> 00:33:39.866
That is often the first disconnect.
00:33:39.886 --> 00:33:40.507
There are a lot of people
00:33:40.547 --> 00:33:41.866
who will say communications doesn't work.
00:33:42.346 --> 00:33:43.567
I tweeted that we had our
00:33:43.606 --> 00:33:45.448
paper published 50 times, nothing.
00:33:47.847 --> 00:33:51.328
You took a step, but ask yourself,
00:33:51.368 --> 00:33:52.209
was that step effective?
00:33:53.652 --> 00:33:56.453
And if not, why wasn't it effective?
00:33:56.775 --> 00:33:58.997
Peso is just one way to communicate.
00:33:59.477 --> 00:34:00.198
Say it doesn't work.
00:34:02.118 --> 00:34:03.840
Watch your next infomercial somewhere.
00:34:04.500 --> 00:34:07.544
This is peso over and over and over.
00:34:07.584 --> 00:34:08.344
And if it didn't work,
00:34:08.403 --> 00:34:09.244
they wouldn't have two
00:34:09.284 --> 00:34:11.306
hours on Sunday morning TV
00:34:11.847 --> 00:34:13.288
to sell you Flex Seal.
00:34:13.688 --> 00:34:14.248
They just wouldn't.
00:34:15.590 --> 00:34:16.251
So it does work.
00:34:18.463 --> 00:34:19.184
At presentations,
00:34:19.224 --> 00:34:20.045
sometimes I'll just throw
00:34:20.085 --> 00:34:21.887
in a couple of onions into the audience.
00:34:22.387 --> 00:34:23.668
Why is the guy throwing?
00:34:23.768 --> 00:34:24.989
I don't understand this at all.
00:34:25.369 --> 00:34:26.449
He's out here throwing onions.
00:34:27.351 --> 00:34:28.150
Here's what I want you to
00:34:28.190 --> 00:34:29.251
understand with the onion.
00:34:29.753 --> 00:34:30.733
How do you peel an onion?
00:34:31.753 --> 00:34:33.175
Well, there's a couple of ways, right?
00:34:33.195 --> 00:34:34.155
You peel the onion,
00:34:34.175 --> 00:34:35.237
you start with the outside.
00:34:35.956 --> 00:34:38.298
What happens if you cut the onion?
00:34:38.498 --> 00:34:38.798
Oh, yeah.
00:34:38.818 --> 00:34:40.601
As soon as you cut the onion, tears.
00:34:40.740 --> 00:34:41.842
You try to skip a step.
00:34:43.130 --> 00:34:43.871
Because the right way to
00:34:43.971 --> 00:34:45.931
peel an onion is to start at the outside,
00:34:46.311 --> 00:34:47.132
find the seam,
00:34:47.893 --> 00:34:50.233
and then slowly peel the onion.
00:34:50.333 --> 00:34:52.914
Each layer will fall off, never cutting,
00:34:53.195 --> 00:34:54.594
never having to cry.
00:34:56.056 --> 00:34:57.476
Except what's in the middle of an onion?
00:34:57.516 --> 00:34:59.416
What's the purpose of peeling an onion?
00:34:59.496 --> 00:35:00.157
Is there a seed?
00:35:00.197 --> 00:35:00.777
Is there a pit?
00:35:00.797 --> 00:35:01.777
Is there something on the inside?
00:35:01.818 --> 00:35:06.159
No, it's onion all the way down.
00:35:07.380 --> 00:35:08.420
The purpose of peeling the
00:35:08.500 --> 00:35:09.541
onion is to peel the onion.
00:35:10.521 --> 00:35:12.121
The purpose of taking your research
00:35:13.077 --> 00:35:14.199
And breaking it down,
00:35:14.478 --> 00:35:15.920
peeling it open to
00:35:15.960 --> 00:35:17.621
communicate it is to make
00:35:17.740 --> 00:35:18.942
sure it's in smaller bites
00:35:18.981 --> 00:35:21.403
that people can see how
00:35:21.443 --> 00:35:22.784
they will become either
00:35:22.864 --> 00:35:24.666
educated or entertained if
00:35:24.706 --> 00:35:26.327
they spend time and pay
00:35:26.367 --> 00:35:27.367
attention with your research.
00:35:28.088 --> 00:35:29.250
So I like the onion analogy
00:35:29.269 --> 00:35:31.251
because the purpose of
00:35:31.331 --> 00:35:32.391
peeling the onion is the
00:35:32.532 --> 00:35:33.532
act of peeling the onion.
00:35:33.552 --> 00:35:33.932
That's it.
00:35:33.972 --> 00:35:34.813
That's the whole point.
00:35:35.753 --> 00:35:37.936
It's onion all the way down.
00:35:38.956 --> 00:35:41.277
That to me is the second
00:35:41.318 --> 00:35:42.159
most popular analogy.
00:35:43.219 --> 00:35:44.121
missed opportunity with
00:35:44.161 --> 00:35:45.981
communicating research is people like,
00:35:46.041 --> 00:35:46.762
I don't have time.
00:35:47.182 --> 00:35:47.762
Remember the three T's.
00:35:47.782 --> 00:35:48.322
I don't have time.
00:35:48.664 --> 00:35:49.483
So I'm just going to cut to
00:35:49.503 --> 00:35:51.085
the chase and just give them the onion.
00:35:51.105 --> 00:35:52.146
So you cut the onion in half
00:35:52.545 --> 00:35:53.527
and you throw it on Instagram.
00:35:53.547 --> 00:35:54.266
You put it on Twitter.
00:35:54.286 --> 00:35:55.628
You share it on Facebook and
00:35:55.648 --> 00:35:57.708
people look at it and they're like, no,
00:35:58.389 --> 00:35:59.771
no, I reject this.
00:36:00.391 --> 00:36:01.291
But if you took the time to
00:36:01.411 --> 00:36:02.831
peel it and make sure they
00:36:02.972 --> 00:36:04.534
understood what they would become,
00:36:04.574 --> 00:36:06.514
if they took time with your onion,
00:36:07.275 --> 00:36:08.155
you got a chance for them
00:36:08.195 --> 00:36:09.876
to pay attention and spend time.
00:36:11.038 --> 00:36:12.920
Here's the third most
00:36:13.000 --> 00:36:14.900
popular failure in
00:36:14.940 --> 00:36:17.003
communicating science from my opinion.
00:36:18.244 --> 00:36:19.824
And it has to do with my
00:36:19.865 --> 00:36:22.648
Jeep and features versus benefits.
00:36:23.148 --> 00:36:24.789
So I got a red Jeep in my driveway.
00:36:25.690 --> 00:36:25.990
Love it.
00:36:26.130 --> 00:36:27.192
Always wanted a Jeep growing up.
00:36:27.231 --> 00:36:27.711
Now I have one.
00:36:27.831 --> 00:36:29.293
I'm an adult making adult decisions.
00:36:29.313 --> 00:36:32.175
I have a Jeep red four wheel
00:36:32.416 --> 00:36:35.097
drive Jeep Wrangler hard top,
00:36:35.838 --> 00:36:36.739
but the hard top comes off.
00:36:38.512 --> 00:36:40.815
Those are all features of the Jeep.
00:36:41.014 --> 00:36:43.416
Those are all features of my Wrangler.
00:36:44.077 --> 00:36:44.898
But to be honest,
00:36:46.318 --> 00:36:47.420
I didn't buy the Wrangler
00:36:47.480 --> 00:36:48.661
for any of those features.
00:36:48.960 --> 00:36:49.380
Not one.
00:36:50.702 --> 00:36:52.744
I bought them for the benefits.
00:36:53.764 --> 00:36:54.625
Benefits of a Jeep.
00:36:55.025 --> 00:36:55.445
What are they?
00:36:55.485 --> 00:36:56.686
Well, I mentioned the features, right?
00:36:56.806 --> 00:36:57.507
Four-wheel drive.
00:36:57.807 --> 00:36:58.027
Red.
00:37:00.376 --> 00:37:02.358
Four-door hardtop convertible.
00:37:02.478 --> 00:37:03.420
Those are the features.
00:37:03.659 --> 00:37:05.141
That's what we listed on the sticker.
00:37:05.740 --> 00:37:06.621
Features are facts.
00:37:07.202 --> 00:37:08.762
But we don't buy things on features.
00:37:09.003 --> 00:37:09.724
We think we do.
00:37:11.204 --> 00:37:11.826
I'll push back.
00:37:12.025 --> 00:37:12.806
I want to know if you agree
00:37:12.846 --> 00:37:13.766
or disagree in the comments.
00:37:13.967 --> 00:37:14.668
If you're still watching.
00:37:14.688 --> 00:37:15.668
If you're still paying attention.
00:37:16.289 --> 00:37:17.489
We don't buy things on features.
00:37:18.492 --> 00:37:19.152
Not until later.
00:37:19.773 --> 00:37:20.793
Not until a benefit has
00:37:20.833 --> 00:37:22.594
hooked us and we can picture something.
00:37:22.753 --> 00:37:24.153
Now, here are the benefits of my Jeep.
00:37:24.253 --> 00:37:26.695
Remember, four-wheel drive, four-door,
00:37:27.054 --> 00:37:28.775
red hardtop convertible.
00:37:29.536 --> 00:37:31.815
Features, facts, tangible.
00:37:32.195 --> 00:37:33.577
We don't respond to those as
00:37:33.657 --> 00:37:34.577
well as we think we do.
00:37:35.137 --> 00:37:36.677
We respond to benefits.
00:37:37.057 --> 00:37:37.898
We don't have friends with
00:37:37.938 --> 00:37:39.038
features in college, do we?
00:37:40.878 --> 00:37:41.719
We have friends with benefits.
00:37:42.059 --> 00:37:42.378
I said it.
00:37:43.635 --> 00:37:44.434
Here are the benefits.
00:37:44.755 --> 00:37:45.396
Remember the features.
00:37:45.576 --> 00:37:47.137
Four-wheel drive, red, four-door,
00:37:47.257 --> 00:37:48.036
hardtop convertible.
00:37:48.237 --> 00:37:49.056
Now the benefits.
00:37:49.338 --> 00:37:50.878
Why I actually bought this Jeep.
00:37:50.978 --> 00:37:51.778
Four-wheel drive.
00:37:52.798 --> 00:37:53.800
Do you think a little snow
00:37:53.840 --> 00:37:54.760
in upstate New York ever
00:37:54.800 --> 00:37:56.081
stops me from going where I want to go?
00:37:56.800 --> 00:37:57.440
Absolutely not.
00:37:58.202 --> 00:37:58.601
A story.
00:37:59.021 --> 00:37:59.702
You can picture that.
00:38:00.123 --> 00:38:00.922
It touches an emotion.
00:38:01.123 --> 00:38:02.804
That's a benefit, not a feature.
00:38:03.264 --> 00:38:03.903
It's red.
00:38:04.565 --> 00:38:05.465
Jimmy's not subtle.
00:38:06.485 --> 00:38:08.646
When I pull into a parking lot with my red,
00:38:09.266 --> 00:38:10.766
fire engine red Jeep Wrangler,
00:38:11.288 --> 00:38:11.927
people pay attention.
00:38:12.545 --> 00:38:13.425
I don't want a subtle car.
00:38:13.626 --> 00:38:14.666
I want a car that stands out.
00:38:15.186 --> 00:38:16.807
That's a benefit to me.
00:38:16.827 --> 00:38:18.588
That's why I picked that red
00:38:18.688 --> 00:38:20.389
one and not a white one or a subtle one.
00:38:21.210 --> 00:38:21.931
That's a benefit.
00:38:22.130 --> 00:38:22.871
Red is the feature.
00:38:23.271 --> 00:38:24.411
Benefit is it stands out.
00:38:26.632 --> 00:38:27.152
Four-door.
00:38:27.672 --> 00:38:29.014
You ever think I leave a friend behind?
00:38:29.293 --> 00:38:29.454
No.
00:38:29.713 --> 00:38:31.554
I fit the whole party in my Wrangler.
00:38:31.775 --> 00:38:32.655
We go wherever we want to go.
00:38:34.076 --> 00:38:35.936
That's a benefit, not a feature.
00:38:36.097 --> 00:38:36.938
Feature's four doors.
00:38:36.958 --> 00:38:37.557
That's fact.
00:38:37.657 --> 00:38:38.599
What do I get out of it?
00:38:38.659 --> 00:38:39.478
That's the benefit.
00:38:40.139 --> 00:38:41.179
Hard top convertible.
00:38:41.856 --> 00:38:43.016
Well, you can touch the hard top.
00:38:43.777 --> 00:38:44.557
What's the benefit?
00:38:44.978 --> 00:38:45.137
Well,
00:38:45.177 --> 00:38:48.639
I'm covered until I don't want to be.
00:38:49.059 --> 00:38:50.460
And then I go from covered
00:38:50.980 --> 00:38:54.141
to wind in my hair in 90 seconds or less.
00:38:55.221 --> 00:38:56.081
Most of the time,
00:38:56.561 --> 00:38:58.141
I see research communicated
00:38:58.601 --> 00:39:01.202
and it's a focus on features.
00:39:02.443 --> 00:39:04.264
I need you to explain the
00:39:04.364 --> 00:39:07.204
benefits at least until I
00:39:07.244 --> 00:39:08.704
get close enough to your work
00:39:11.148 --> 00:39:12.771
I need you to leave with benefits.
00:39:14.132 --> 00:39:15.313
Help me understand what I
00:39:15.353 --> 00:39:18.297
will become after I consume
00:39:18.317 --> 00:39:18.856
your research.
00:39:20.038 --> 00:39:21.159
Paint me a picture.
00:39:21.699 --> 00:39:23.481
Don't tell me about a story.
00:39:23.983 --> 00:39:24.742
Tell me a story.
00:39:25.123 --> 00:39:27.585
What I will become, what I need to know if,
00:39:28.206 --> 00:39:30.789
if I watch the movie,
00:39:31.289 --> 00:39:33.693
if I go download and read the paper.
00:39:34.762 --> 00:39:36.523
Focus on benefits.
00:39:36.922 --> 00:39:38.925
I see many people focused on features.
00:39:39.105 --> 00:39:39.905
And I know it feels safe
00:39:40.166 --> 00:39:41.246
because features are facts.
00:39:41.626 --> 00:39:42.606
And we're scientists.
00:39:43.146 --> 00:39:44.208
And it's a world of facts.
00:39:45.009 --> 00:39:46.088
But humans are reading this.
00:39:46.369 --> 00:39:47.590
And humans are big, dumb animals,
00:39:47.650 --> 00:39:48.771
as my psychology friends say.
00:39:48.811 --> 00:39:49.552
We're big, dumb animals.
00:39:49.851 --> 00:39:51.012
And we react to emotion.
00:39:51.213 --> 00:39:52.753
I'm not telling you to make anything up.
00:39:52.793 --> 00:39:53.514
I had a question from the
00:39:53.554 --> 00:39:54.914
audience at CSM when I presented this.
00:39:55.514 --> 00:39:57.195
We have to invent benefits?
00:39:57.356 --> 00:39:57.856
No, no, no, no, no.
00:39:59.032 --> 00:40:00.134
If there's no benefit to me
00:40:00.213 --> 00:40:00.914
reading your research,
00:40:01.253 --> 00:40:01.954
I probably shouldn't be
00:40:01.974 --> 00:40:02.894
spending time with it anyway.
00:40:03.554 --> 00:40:05.235
If you're telling me it has a benefit,
00:40:05.755 --> 00:40:07.016
I'm telling you to explain
00:40:07.056 --> 00:40:08.797
it to me simply.
00:40:09.717 --> 00:40:10.378
And if you don't,
00:40:11.278 --> 00:40:12.559
we move with the speed of swipe,
00:40:13.340 --> 00:40:15.201
you will continue and your
00:40:15.240 --> 00:40:17.302
work will continue to be ignored.
00:40:18.262 --> 00:40:19.163
I mentioned this phrase
00:40:19.503 --> 00:40:21.103
several times throughout
00:40:21.123 --> 00:40:21.844
this presentation.
00:40:22.065 --> 00:40:24.385
I use these phrases a lot, these two.
00:40:25.913 --> 00:40:28.054
Pay attention and spend time.
00:40:28.574 --> 00:40:32.135
Pay attention, spend time.
00:40:32.815 --> 00:40:33.954
You've yelled these to your kids.
00:40:34.135 --> 00:40:34.775
Pay attention.
00:40:35.135 --> 00:40:36.275
Spend some time on your homework.
00:40:36.715 --> 00:40:37.436
Pay attention.
00:40:38.317 --> 00:40:39.617
Spend some time mowing the lawn.
00:40:40.137 --> 00:40:41.697
Hey, pay attention.
00:40:42.938 --> 00:40:44.318
This is what you're trying to do,
00:40:45.099 --> 00:40:45.378
isn't it?
00:40:46.418 --> 00:40:47.179
You're trying to get people
00:40:47.219 --> 00:40:48.019
to pay attention to your
00:40:48.059 --> 00:40:49.340
work and spend time reading
00:40:49.400 --> 00:40:50.099
or consuming it.
00:40:50.860 --> 00:40:52.521
Except here's how I look at
00:40:52.561 --> 00:40:53.300
these two phrases.
00:40:53.681 --> 00:40:55.581
They are transactional phrases.
00:40:58.728 --> 00:41:03.170
Pay and spend attention and time.
00:41:03.570 --> 00:41:05.751
You want their attention and time.
00:41:06.271 --> 00:41:08.012
Therefore, I push back at you and say,
00:41:08.233 --> 00:41:10.574
then you must pay and spend.
00:41:11.653 --> 00:41:13.375
And it doesn't have to be money.
00:41:14.735 --> 00:41:16.856
Not all transactions are
00:41:16.936 --> 00:41:18.076
monetary transactions.
00:41:18.637 --> 00:41:19.456
Reading your research,
00:41:19.577 --> 00:41:20.516
even if it's open access,
00:41:21.097 --> 00:41:22.657
still requires a cost.
00:41:24.659 --> 00:41:27.340
My most valuable asset, my attention.
00:41:28.771 --> 00:41:29.271
and my time.
00:41:30.353 --> 00:41:31.753
So remember, just read this.
00:41:31.853 --> 00:41:32.853
Why don't more people just
00:41:32.913 --> 00:41:33.773
read the research?
00:41:33.853 --> 00:41:36.514
How come 17 years from
00:41:37.474 --> 00:41:38.235
published to practice?
00:41:38.996 --> 00:41:39.195
Why?
00:41:39.215 --> 00:41:39.655
It's free.
00:41:39.695 --> 00:41:40.516
I don't understand.
00:41:40.835 --> 00:41:42.137
We've never been more connected.
00:41:42.157 --> 00:41:42.456
Remember?
00:41:42.797 --> 00:41:44.456
So many things are being shared every day.
00:41:44.918 --> 00:41:46.757
How come my stuff gets lost
00:41:46.818 --> 00:41:48.039
in the signal-to-noise ratio?
00:41:49.318 --> 00:41:51.739
Approach it as a transaction.
00:41:52.539 --> 00:41:54.960
Make sure I understand after
00:41:55.061 --> 00:41:57.442
I pay what I'm going to get.
00:41:58.313 --> 00:42:00.235
Make sure you lead with that benefit,
00:42:01.056 --> 00:42:02.456
and then you have a chance
00:42:02.577 --> 00:42:04.277
to get someone to pay
00:42:04.918 --> 00:42:07.940
attention and spend time.
00:42:09.101 --> 00:42:09.402
All right,
00:42:09.581 --> 00:42:11.224
so these are the big reasons why
00:42:11.284 --> 00:42:13.025
I see research not
00:42:13.065 --> 00:42:14.885
spreading or science not spreading,
00:42:16.067 --> 00:42:17.327
people not paying attention
00:42:17.407 --> 00:42:18.329
or spending time.
00:42:19.420 --> 00:42:22.041
And someone asked, this sounds like a lot.
00:42:22.061 --> 00:42:23.041
Is there anyone that can help?
00:42:23.161 --> 00:42:23.440
Yes.
00:42:24.380 --> 00:42:24.661
Yes.
00:42:25.161 --> 00:42:26.101
Do you have to do this alone?
00:42:26.342 --> 00:42:26.581
No.
00:42:27.141 --> 00:42:27.641
I exist.
00:42:27.942 --> 00:42:29.722
Other people, many like me, exist.
00:42:31.222 --> 00:42:32.402
And you can do it one of three ways.
00:42:33.063 --> 00:42:34.903
You can communicate your science yourself.
00:42:34.983 --> 00:42:36.063
I bought a house two years ago.
00:42:36.324 --> 00:42:37.463
I learned what DIY means.
00:42:37.744 --> 00:42:39.425
It means an empty wallet.
00:42:40.905 --> 00:42:41.885
But you're going to do it yourself.
00:42:42.306 --> 00:42:43.166
You can do it your own way.
00:42:43.286 --> 00:42:44.545
You have an intimate
00:42:44.585 --> 00:42:45.465
knowledge with your research.
00:42:45.885 --> 00:42:47.347
But maybe you haven't communicated before.
00:42:47.367 --> 00:42:47.907
That's okay.
00:42:48.902 --> 00:42:50.063
There's a website I will
00:42:50.083 --> 00:42:51.123
throw out right now that
00:42:51.164 --> 00:42:52.784
can help you learn to communicate better.
00:42:53.445 --> 00:42:59.170
And it is G, write this down, O-O-G-L-E.
00:42:59.210 --> 00:42:59.710
It's Google.
00:43:00.371 --> 00:43:01.391
There is an answer to your
00:43:01.411 --> 00:43:01.851
problem on how to
00:43:01.891 --> 00:43:03.152
communicate science if you
00:43:03.193 --> 00:43:03.994
are willing to look for it.
00:43:04.054 --> 00:43:04.954
You can do it yourself.
00:43:05.514 --> 00:43:06.715
You can have someone do it with you.
00:43:07.876 --> 00:43:09.378
D-W-Y.
00:43:09.677 --> 00:43:10.539
If you work at a major
00:43:10.579 --> 00:43:12.280
institution like a university...
00:43:13.132 --> 00:43:14.911
or a large organization, there are people,
00:43:14.931 --> 00:43:15.753
a lot of times,
00:43:16.253 --> 00:43:16.992
might be actually called
00:43:17.072 --> 00:43:18.672
marketers or communicators
00:43:19.373 --> 00:43:20.853
who can help with that.
00:43:21.733 --> 00:43:22.793
And they can help you along the way.
00:43:22.954 --> 00:43:25.134
These are the people in your neighborhood.
00:43:25.353 --> 00:43:26.094
These people can help you.
00:43:26.934 --> 00:43:27.775
And there are also people
00:43:27.815 --> 00:43:30.074
who will do it for you, right?
00:43:30.094 --> 00:43:31.175
And that obviously requires
00:43:31.195 --> 00:43:32.735
a different kind of relationship.
00:43:32.775 --> 00:43:34.195
Maybe you hire an organization.
00:43:35.275 --> 00:43:35.996
I have been hired by
00:43:36.056 --> 00:43:37.317
organizations who have
00:43:37.376 --> 00:43:39.197
baked communication in from the start.
00:43:40.423 --> 00:43:41.184
And they have put me on
00:43:41.204 --> 00:43:42.485
their grant and said,
00:43:42.625 --> 00:43:43.706
part of the funding will go
00:43:43.746 --> 00:43:45.706
to communicating after the
00:43:45.726 --> 00:43:46.748
paper has been published.
00:43:48.048 --> 00:43:49.070
Because wasn't that the point?
00:43:49.170 --> 00:43:51.251
The person giving the grant is like, okay,
00:43:51.271 --> 00:43:52.152
so you're going to get published.
00:43:52.552 --> 00:43:54.233
If you can highlight to them, no,
00:43:54.432 --> 00:43:55.994
we're not stopping at the 17-yard line.
00:43:56.134 --> 00:43:57.414
We're punching this thing in the end zone.
00:43:58.596 --> 00:43:59.275
And you include a
00:43:59.335 --> 00:44:00.717
communicator on your team
00:44:03.278 --> 00:44:04.320
to achieve understanding.
00:44:05.224 --> 00:44:07.005
I would love to see an
00:44:07.045 --> 00:44:09.188
organization push back at
00:44:09.228 --> 00:44:10.208
that if they were giving
00:44:10.248 --> 00:44:12.150
out a grant and say, no, no, no.
00:44:12.190 --> 00:44:13.632
We're not part of that.
00:44:13.672 --> 00:44:14.331
Can't include that.
00:44:14.371 --> 00:44:15.413
We don't want you to communicate.
00:44:15.452 --> 00:44:16.753
We want you to publish it
00:44:16.773 --> 00:44:18.315
and then just be done.
00:44:19.175 --> 00:44:20.536
I would love to be in that conversation.
00:44:20.556 --> 00:44:21.557
I'm not saying it doesn't happen,
00:44:21.958 --> 00:44:23.199
but I don't think it would.
00:44:23.458 --> 00:44:24.219
I've been a part of it.
00:44:26.141 --> 00:44:27.862
So those are the situations.
00:44:28.342 --> 00:44:28.902
Great, Jimmy.
00:44:28.983 --> 00:44:30.403
Thanks for mapping that out for us.
00:44:32.146 --> 00:44:33.507
What do I do about this?
00:44:34.007 --> 00:44:34.867
How do we fix it?
00:44:35.864 --> 00:44:38.068
Here's a slide that comes up in my brain,
00:44:38.329 --> 00:44:39.050
in my sleep,
00:44:39.230 --> 00:44:41.795
whenever I am asked to
00:44:41.835 --> 00:44:42.695
communicate something and
00:44:42.715 --> 00:44:43.898
to help someone communicate something.
00:44:45.320 --> 00:44:46.202
Take a screenshot of this.
00:44:47.775 --> 00:44:48.976
This is what goes in my brain.
00:44:49.297 --> 00:44:49.416
Now,
00:44:49.496 --> 00:44:50.436
I learned communications and
00:44:50.456 --> 00:44:52.378
journalism from a Franciscan friar.
00:44:52.398 --> 00:44:54.137
I went to Catholic University.
00:44:54.478 --> 00:44:55.878
So they love to break things down.
00:44:56.139 --> 00:44:57.260
They sound so prophetic.
00:44:57.820 --> 00:44:59.199
And they broke everything down.
00:44:59.940 --> 00:45:01.900
There are six questions that you can ask.
00:45:02.101 --> 00:45:03.561
That's it, said Brother Basil.
00:45:03.882 --> 00:45:06.463
Who, what, where, when, why, and how.
00:45:07.003 --> 00:45:07.822
Just six questions.
00:45:07.902 --> 00:45:09.324
Now, there's an infinite variation,
00:45:10.143 --> 00:45:11.945
amount of variation of those questions.
00:45:12.878 --> 00:45:13.599
But if you'll notice,
00:45:13.699 --> 00:45:14.579
and you're a quick counter,
00:45:15.420 --> 00:45:16.561
Jimmy's actually got seven
00:45:16.641 --> 00:45:17.521
questions on the screen.
00:45:17.621 --> 00:45:18.682
So let's go through this real quick.
00:45:20.565 --> 00:45:21.706
Does it matter who you're
00:45:21.746 --> 00:45:22.666
communicating to?
00:45:22.927 --> 00:45:23.927
That's the first question.
00:45:24.047 --> 00:45:26.949
Simon Sinek's book, Start With Why,
00:45:27.851 --> 00:45:28.972
and the subsequent TED Talk
00:45:30.112 --> 00:45:31.434
is the most viewed TED Talk in the world.
00:45:31.733 --> 00:45:33.094
Simon Sinek says you start with why.
00:45:33.876 --> 00:45:35.878
I disagree with Mr. Sinek in a good way.
00:45:36.891 --> 00:45:37.952
And I think he would agree with me.
00:45:38.414 --> 00:45:39.675
You don't really start with why,
00:45:39.695 --> 00:45:40.755
but you got to get to why.
00:45:41.235 --> 00:45:42.097
And the only way to get to
00:45:42.137 --> 00:45:43.878
why is by starting with who.
00:45:44.800 --> 00:45:46.942
I have a best friend and I have a gammy.
00:45:48.083 --> 00:45:49.885
And I speak about different
00:45:49.925 --> 00:45:51.487
things in different ways,
00:45:51.806 --> 00:45:53.248
depending on who I'm talking to.
00:45:54.128 --> 00:45:57.612
The who changes everything after that.
00:45:58.172 --> 00:45:58.673
Remember that.
00:46:00.403 --> 00:46:02.425
This paradigm, this walkthrough,
00:46:02.505 --> 00:46:04.186
is for every single one of
00:46:04.226 --> 00:46:04.885
your audiences.
00:46:05.425 --> 00:46:06.146
Pay attention to that.
00:46:06.606 --> 00:46:07.306
It starts with who.
00:46:08.606 --> 00:46:08.947
Next up,
00:46:08.967 --> 00:46:11.188
you'll see the repetition of the
00:46:11.228 --> 00:46:11.809
question what.
00:46:11.849 --> 00:46:13.409
That's how we go from six Ws,
00:46:13.489 --> 00:46:14.670
six questions, to seven.
00:46:15.550 --> 00:46:17.190
On the left side of that Venn diagram,
00:46:17.851 --> 00:46:19.150
I have organizations or
00:46:19.190 --> 00:46:21.652
people list all the problems,
00:46:22.393 --> 00:46:25.454
the barriers, that their who might have.
00:46:26.704 --> 00:46:28.324
On the flip side, I say list all the goals,
00:46:28.405 --> 00:46:29.525
the things they want to become,
00:46:29.764 --> 00:46:30.664
the things they can't get
00:46:30.724 --> 00:46:31.764
to because of the barriers.
00:46:32.106 --> 00:46:33.025
I call them bads and goods.
00:46:33.465 --> 00:46:34.326
Give me your bads and goods.
00:46:34.365 --> 00:46:35.306
I'm a left side of that what?
00:46:37.347 --> 00:46:38.467
On the right side of that what,
00:46:38.567 --> 00:46:40.268
I say list all the advantages,
00:46:40.807 --> 00:46:42.568
the things that you know about,
00:46:42.628 --> 00:46:44.289
the things that your research can teach.
00:46:45.469 --> 00:46:46.369
Do that on the right side of
00:46:46.389 --> 00:46:47.090
the Venn diagram.
00:46:49.615 --> 00:46:50.297
Put them all down.
00:46:50.896 --> 00:46:52.478
And where you see the same
00:46:52.538 --> 00:46:54.780
word pop up on the left and the right,
00:46:55.900 --> 00:46:57.021
that gets listed in the center.
00:46:57.702 --> 00:46:58.543
And that is what's known as
00:46:58.563 --> 00:47:00.003
your shared why.
00:47:01.085 --> 00:47:02.465
Those are the reasons people
00:47:02.505 --> 00:47:04.067
should pay attention and
00:47:04.206 --> 00:47:05.969
spend time with your
00:47:05.989 --> 00:47:07.730
research or information or
00:47:07.809 --> 00:47:08.951
product or service.
00:47:10.052 --> 00:47:11.793
Focus on your shared why.
00:47:12.072 --> 00:47:13.233
Now, from here on out,
00:47:13.313 --> 00:47:14.855
I agree with Simon Sinek.
00:47:15.056 --> 00:47:16.336
Now the real work begins.
00:47:17.255 --> 00:47:18.498
is now we have a shared why.
00:47:18.518 --> 00:47:19.699
It becomes very clear.
00:47:20.059 --> 00:47:20.800
It becomes simple,
00:47:20.860 --> 00:47:21.721
not easy to communicate
00:47:21.760 --> 00:47:22.983
after you understand your shared why.
00:47:23.523 --> 00:47:24.644
And from there, look at the steps.
00:47:24.925 --> 00:47:25.626
How, where, and when?
00:47:27.208 --> 00:47:27.568
How, where,
00:47:27.588 --> 00:47:28.668
and when will you communicate this?
00:47:28.789 --> 00:47:29.911
You know what you're communicating.
00:47:29.931 --> 00:47:30.952
We just solved that because
00:47:30.972 --> 00:47:31.572
we started with who.
00:47:32.313 --> 00:47:34.016
We asked what they wanted to
00:47:34.056 --> 00:47:35.117
become but couldn't because
00:47:35.137 --> 00:47:35.717
of their bads.
00:47:36.963 --> 00:47:38.784
We understood what value we bring,
00:47:38.985 --> 00:47:40.405
what areas we're experts on
00:47:40.445 --> 00:47:41.427
or our research are experts on,
00:47:41.586 --> 00:47:43.528
where those two things cross are our why.
00:47:43.969 --> 00:47:44.789
You should only be
00:47:45.110 --> 00:47:46.952
communicating about those
00:47:47.331 --> 00:47:49.414
whys to that audience about that project.
00:47:49.733 --> 00:47:51.315
And it gets simple after that.
00:47:51.614 --> 00:47:52.235
How, where, when?
00:47:52.936 --> 00:47:53.856
How are you going to communicate it?
00:47:54.137 --> 00:47:55.199
Where are you going to communicate it?
00:47:55.458 --> 00:47:56.480
When are you going to communicate it?
00:47:57.500 --> 00:47:58.561
How do those steps look?
00:47:59.521 --> 00:48:00.382
That's where we dive in here.
00:48:02.246 --> 00:48:03.447
This is your content pyramid.
00:48:04.028 --> 00:48:06.152
So I start figuring out my
00:48:06.271 --> 00:48:08.213
messaging in the previous slide,
00:48:08.293 --> 00:48:08.675
this one.
00:48:09.936 --> 00:48:12.559
Once I understand a paper, an organization,
00:48:12.599 --> 00:48:16.324
and ad campaigns, why, it becomes simple.
00:48:16.543 --> 00:48:17.445
I move on to this step.
00:48:19.501 --> 00:48:20.362
And it's in three steps.
00:48:20.663 --> 00:48:21.282
Love threes.
00:48:21.963 --> 00:48:22.483
Love threes.
00:48:23.045 --> 00:48:24.226
So here's your content pyramid.
00:48:24.385 --> 00:48:25.626
You start with pillar content.
00:48:26.186 --> 00:48:27.047
That's at the very top.
00:48:27.467 --> 00:48:28.548
It's a lot of effort to
00:48:28.608 --> 00:48:29.869
create pillar content,
00:48:29.949 --> 00:48:30.871
but everything else,
00:48:30.931 --> 00:48:32.172
it holds up everything else.
00:48:32.192 --> 00:48:33.552
That's why we call it pillar content.
00:48:34.092 --> 00:48:35.213
And that pillar content,
00:48:35.313 --> 00:48:36.175
remember we discussed what
00:48:36.335 --> 00:48:38.836
media or content was, it holds true.
00:48:39.016 --> 00:48:39.336
Look at that.
00:48:40.498 --> 00:48:44.240
Sound, words, video, live stream, content.
00:48:45.012 --> 00:48:46.592
Meeting, in-person or virtual.
00:48:46.974 --> 00:48:48.074
This is pillar content.
00:48:48.835 --> 00:48:49.396
Keep it simple.
00:48:49.476 --> 00:48:50.817
Remember, it's two cans and a string.
00:48:51.297 --> 00:48:52.117
This is words.
00:48:52.798 --> 00:48:54.679
This is audio, video, pictures.
00:48:55.181 --> 00:48:55.800
Keep it simple.
00:48:56.081 --> 00:48:57.302
But it's pillar content.
00:48:58.943 --> 00:48:59.905
After pillar content,
00:48:59.945 --> 00:49:00.945
can we do anything with that?
00:49:00.965 --> 00:49:01.606
Well, of course.
00:49:02.606 --> 00:49:04.409
We create what's called micro content.
00:49:04.949 --> 00:49:05.650
You've seen this.
00:49:05.750 --> 00:49:06.570
You know what this is.
00:49:06.871 --> 00:49:07.490
You've seen this.
00:49:08.552 --> 00:49:09.932
A piece of pillar content
00:49:09.952 --> 00:49:11.554
might be a Yankee game.
00:49:12.775 --> 00:49:14.157
The broadcast of a Yankee game.
00:49:14.697 --> 00:49:15.798
That is pillar content.
00:49:15.858 --> 00:49:17.239
A lot of effort to get all
00:49:17.280 --> 00:49:18.461
those people together and film it,
00:49:18.501 --> 00:49:19.382
record it, play the game.
00:49:20.684 --> 00:49:22.085
Piece of micro-content is a
00:49:22.204 --> 00:49:24.146
clip from the game or a
00:49:24.367 --> 00:49:26.489
photo from the game or a
00:49:26.568 --> 00:49:28.030
bit of audio recapping,
00:49:28.190 --> 00:49:30.012
a play-by-play of the game.
00:49:32.876 --> 00:49:33.255
Finally,
00:49:33.275 --> 00:49:34.317
what are you going to do with the
00:49:34.376 --> 00:49:36.338
pillar content, the micro-content?
00:49:38.168 --> 00:49:39.228
You've got to distribute
00:49:39.349 --> 00:49:42.070
that content on TV or on
00:49:42.150 --> 00:49:45.193
Twitter or on Instagram or on YouTube.
00:49:46.554 --> 00:49:47.135
And then finally,
00:49:47.155 --> 00:49:48.355
the researchers love this part.
00:49:49.456 --> 00:49:51.757
When you're done creating and distributing,
00:49:52.358 --> 00:49:53.159
you want to analyze.
00:49:54.139 --> 00:49:55.581
On which platform did I get
00:49:55.601 --> 00:49:56.400
the most engagement?
00:49:57.161 --> 00:49:58.043
Was it my message?
00:49:59.065 --> 00:50:00.425
or the actual content that
00:50:00.485 --> 00:50:01.306
worked well or didn't.
00:50:01.447 --> 00:50:02.188
Could I improve?
00:50:02.367 --> 00:50:02.748
How and where?
00:50:02.788 --> 00:50:03.949
This is where objective data comes in.
00:50:04.230 --> 00:50:05.911
I call it the audience engagement loop.
00:50:06.371 --> 00:50:07.313
Every month I take a look at
00:50:07.413 --> 00:50:08.753
everything I shared last month and I go,
00:50:08.994 --> 00:50:10.114
hey, what popped off, man?
00:50:10.835 --> 00:50:11.295
What was it?
00:50:11.635 --> 00:50:12.797
Let's see if we can figure out why.
00:50:12.818 --> 00:50:14.119
Let's take our best educated guess.
00:50:14.418 --> 00:50:15.119
Was it the content?
00:50:15.360 --> 00:50:16.340
Was it how I delivered it?
00:50:16.581 --> 00:50:17.141
Was it when?
00:50:17.221 --> 00:50:17.762
Was it luck?
00:50:18.342 --> 00:50:19.123
Let's figure that out.
00:50:20.344 --> 00:50:21.445
So I want you to pay attention to this.
00:50:21.485 --> 00:50:23.806
This is your content pyramid.
00:50:24.786 --> 00:50:26.387
At the top, though, if you're a researcher,
00:50:26.407 --> 00:50:27.648
you're like, I don't host a podcast.
00:50:27.668 --> 00:50:28.608
I don't write for a blog.
00:50:28.630 --> 00:50:29.409
I don't do videos.
00:50:30.210 --> 00:50:31.972
Well, those words are universal.
00:50:32.731 --> 00:50:36.333
Your paper is your pillar content.
00:50:36.554 --> 00:50:37.375
I'm telling you,
00:50:38.155 --> 00:50:39.295
simply taking a screenshot
00:50:39.315 --> 00:50:40.217
of the abstract and putting
00:50:40.257 --> 00:50:41.838
it on Instagram is not enough.
00:50:43.398 --> 00:50:45.920
You need a process,
00:50:45.981 --> 00:50:47.360
we discussed that in the three Ps,
00:50:47.521 --> 00:50:49.222
to be able to mass-produce
00:50:50.130 --> 00:50:52.632
clear and digestible pieces of content,
00:50:52.652 --> 00:50:53.713
pieces of micro content,
00:50:54.514 --> 00:50:55.634
to get people to understand
00:50:55.673 --> 00:50:56.335
why they should pay
00:50:57.014 --> 00:50:59.496
attention and spend time
00:51:00.797 --> 00:51:01.458
with your research.
00:51:02.438 --> 00:51:04.760
If you do not do this, and it sounds hard,
00:51:04.800 --> 00:51:06.280
I'm telling you it's simple but not easy,
00:51:07.141 --> 00:51:08.862
you will continue to get
00:51:08.942 --> 00:51:13.065
the response of your research as a whole.
00:51:14.246 --> 00:51:15.545
Don't be upset with the
00:51:15.585 --> 00:51:16.467
results you don't get.
00:51:17.429 --> 00:51:18.789
from the work that you are not doing.
00:51:18.989 --> 00:51:20.190
I am not telling you that
00:51:20.231 --> 00:51:21.092
it's all your fault.
00:51:21.271 --> 00:51:22.193
I'm just laying it out.
00:51:22.773 --> 00:51:23.614
These are the problems.
00:51:24.193 --> 00:51:26.655
This is how it is solved in
00:51:26.795 --> 00:51:28.998
other organizations, in other industries,
00:51:29.018 --> 00:51:29.797
in other professions.
00:51:30.679 --> 00:51:32.480
Simple, but not easy.
00:51:33.041 --> 00:51:33.902
Now we start to get quick.
00:51:33.922 --> 00:51:36.884
I'm going to give you the
00:51:36.943 --> 00:51:40.106
strengths of each type of content.
00:51:40.186 --> 00:51:40.847
So audio.
00:51:42.483 --> 00:51:44.043
Audio can get really in-depth.
00:51:44.182 --> 00:51:45.324
Is this content the right
00:51:45.403 --> 00:51:46.884
content for your research
00:51:46.923 --> 00:51:47.983
or your product or your service?
00:51:48.543 --> 00:51:50.804
Audio, strength in conversations.
00:51:51.105 --> 00:51:51.784
It's mobile.
00:51:51.824 --> 00:51:52.664
You can listen to it.
00:51:52.684 --> 00:51:53.646
The audience can listen to
00:51:53.686 --> 00:51:54.786
it while they do other things.
00:51:56.146 --> 00:51:57.427
Interviews, narratives,
00:51:57.746 --> 00:51:58.806
roundtable discussions.
00:51:58.887 --> 00:52:00.527
That's how you might be able to use audio.
00:52:00.586 --> 00:52:01.266
How about writing?
00:52:02.007 --> 00:52:03.208
Write something on a website.
00:52:03.288 --> 00:52:05.427
Great for search engine optimization.
00:52:05.447 --> 00:52:06.728
That's fancy talk for if
00:52:06.768 --> 00:52:07.748
someone Googles something,
00:52:08.548 --> 00:52:10.009
Google might think you are the answer.
00:52:10.028 --> 00:52:11.010
You might pop up as the
00:52:11.090 --> 00:52:12.010
answer to their question.
00:52:12.920 --> 00:52:14.461
gives you the appearance of
00:52:14.501 --> 00:52:15.742
what's called thought leadership.
00:52:16.324 --> 00:52:17.644
How can you execute on this?
00:52:18.065 --> 00:52:20.786
Articles, how-to guides, listicles.
00:52:21.208 --> 00:52:23.009
A listicle is seven ways to
00:52:23.028 --> 00:52:23.889
get the beach body.
00:52:26.411 --> 00:52:28.313
You can mock supermarket
00:52:28.373 --> 00:52:30.534
checkout magazines all you want,
00:52:30.675 --> 00:52:31.856
except they're still around.
00:52:33.436 --> 00:52:33.516
Now,
00:52:33.536 --> 00:52:35.119
their content might not be what you're
00:52:35.338 --> 00:52:36.920
interested in as a researcher,
00:52:37.340 --> 00:52:39.262
but how they communicate those things.
00:52:41.175 --> 00:52:41.896
People fall for them.
00:52:42.556 --> 00:52:43.217
Fall for them.
00:52:43.376 --> 00:52:44.938
They pay attention and spend
00:52:44.998 --> 00:52:45.498
time with them.
00:52:46.440 --> 00:52:47.721
Video, the strength of video,
00:52:47.800 --> 00:52:49.461
engaging visuals and storytelling.
00:52:49.963 --> 00:52:53.726
You can do documentaries, tutorials, vlogs,
00:52:54.306 --> 00:52:56.449
live streams, real-time engagement.
00:52:56.489 --> 00:52:57.469
What I am doing right now,
00:52:57.509 --> 00:52:58.449
this is very meta.
00:52:58.550 --> 00:52:59.710
I am doing a live stream
00:52:59.851 --> 00:53:01.293
about teaching you about live streams.
00:53:02.813 --> 00:53:03.693
Behind the scenes,
00:53:03.954 --> 00:53:04.434
you could have
00:53:04.494 --> 00:53:05.514
conversations or give a
00:53:05.574 --> 00:53:06.755
presentation live.
00:53:07.635 --> 00:53:09.056
Webinars or online meetings,
00:53:09.356 --> 00:53:10.735
real-time learning and interaction,
00:53:10.956 --> 00:53:13.036
that's like a closed-door live stream,
00:53:13.577 --> 00:53:15.057
educational sessions, Q&A,
00:53:15.117 --> 00:53:15.978
or demonstrations.
00:53:16.518 --> 00:53:17.139
Those are different,
00:53:17.179 --> 00:53:19.480
just a couple different types of media,
00:53:19.981 --> 00:53:20.820
pillar content,
00:53:21.260 --> 00:53:22.121
and the strengths and how
00:53:22.161 --> 00:53:23.222
you might be able to execute it.
00:53:24.326 --> 00:53:25.367
How about micro content?
00:53:25.806 --> 00:53:26.666
Quotes and graphics.
00:53:27.387 --> 00:53:28.608
Use some poignant words.
00:53:29.608 --> 00:53:30.369
Quick clips.
00:53:30.690 --> 00:53:31.610
A highlight of the Yankee
00:53:31.630 --> 00:53:33.530
game can get people to say, oh, yeah,
00:53:33.570 --> 00:53:34.411
I guess I missed out on that.
00:53:34.431 --> 00:53:35.331
I should watch the next one.
00:53:35.873 --> 00:53:36.612
How about memes?
00:53:37.313 --> 00:53:38.353
I started this presentation
00:53:38.414 --> 00:53:39.195
off with the cat meme.
00:53:39.215 --> 00:53:40.375
Can I has your slides?
00:53:41.356 --> 00:53:43.217
People interact with familiar and funny.
00:53:43.677 --> 00:53:44.018
Remember,
00:53:44.458 --> 00:53:45.898
only two things you can do with content.
00:53:46.458 --> 00:53:48.079
Educate me and entertain me
00:53:48.340 --> 00:53:49.300
or both at the same time.
00:53:50.054 --> 00:53:51.193
How about infographics or
00:53:51.233 --> 00:53:52.315
data visualizations?
00:53:52.655 --> 00:53:54.034
Tell a complicated story
00:53:54.456 --> 00:53:55.356
simply with a picture.
00:53:56.416 --> 00:53:59.217
That was the first mass, sorry, not mass,
00:53:59.237 --> 00:54:00.518
the first communication form, right?
00:54:00.538 --> 00:54:01.597
Hieroglyphics, wall,
00:54:02.257 --> 00:54:04.539
paint on a cave wall to
00:54:04.679 --> 00:54:05.880
signify something else.
00:54:05.960 --> 00:54:08.621
Our brain loves to compute that.
00:54:08.981 --> 00:54:10.621
Statistics, process flows,
00:54:11.101 --> 00:54:12.481
quick facts in an infographic.
00:54:13.918 --> 00:54:16.579
How about slides and Instagram carousel?
00:54:16.940 --> 00:54:18.280
It's the same as this presentation.
00:54:18.420 --> 00:54:19.202
Again, very meta.
00:54:19.422 --> 00:54:21.702
Using slides to educate about slides.
00:54:23.523 --> 00:54:24.784
And then a Twitter thread.
00:54:24.985 --> 00:54:27.045
Byte-sized learning in a
00:54:27.085 --> 00:54:28.586
bunch of micro blog posts
00:54:28.827 --> 00:54:29.686
on an app like Twitter.
00:54:29.987 --> 00:54:31.327
I'm not going to call it X. I can't.
00:54:31.768 --> 00:54:32.489
There's nothing in me that
00:54:32.509 --> 00:54:34.068
can help me call it X. And
00:54:34.090 --> 00:54:35.570
then where can you share these things?
00:54:36.110 --> 00:54:36.331
Listen.
00:54:37.161 --> 00:54:38.302
You understand the platforms.
00:54:38.862 --> 00:54:39.742
Where should you start?
00:54:39.802 --> 00:54:40.943
I tell people start where
00:54:40.963 --> 00:54:42.463
you're comfortable consuming information.
00:54:42.923 --> 00:54:45.543
Facebook, LinkedIn, Instagram, YouTube,
00:54:45.583 --> 00:54:46.605
Twitter are just a few.
00:54:46.985 --> 00:54:47.704
Your website,
00:54:47.824 --> 00:54:49.065
starting a podcast or a
00:54:49.085 --> 00:54:50.445
YouTube channel or a blog
00:54:50.806 --> 00:54:52.126
are other places as well.
00:54:54.106 --> 00:54:55.367
Then how do you do that?
00:54:55.507 --> 00:54:57.086
I've mentioned Peso before,
00:54:57.126 --> 00:54:58.327
but how can you actually do that?
00:54:59.088 --> 00:55:00.288
I did it and I explain it
00:55:00.307 --> 00:55:03.469
with what's called the wheels of SciComm.
00:55:06.204 --> 00:55:08.766
Three different wheels, the what, how,
00:55:08.925 --> 00:55:09.586
and where.
00:55:10.447 --> 00:55:13.429
So watch this replay and just look.
00:55:13.510 --> 00:55:15.570
Hey, pick one thing from the what,
00:55:16.172 --> 00:55:17.353
one thing from your research,
00:55:17.652 --> 00:55:21.255
a personal story, methodology, a result,
00:55:21.715 --> 00:55:22.996
a headline from your paper.
00:55:23.518 --> 00:55:24.898
Everything in the what wheel
00:55:25.059 --> 00:55:26.340
is something tangible from
00:55:26.360 --> 00:55:27.181
your presentation.
00:55:27.561 --> 00:55:28.340
How about the how?
00:55:28.762 --> 00:55:28.902
Well,
00:55:28.922 --> 00:55:30.242
we just discussed different types of
00:55:30.322 --> 00:55:32.465
media, pictures, video, sounds,
00:55:33.144 --> 00:55:33.646
a webinar.
00:55:34.570 --> 00:55:36.952
And then where will you put it afterwards?
00:55:37.231 --> 00:55:37.873
Spin that wheel.
00:55:37.893 --> 00:55:38.773
There's lots of places.
00:55:39.172 --> 00:55:39.793
Now, here's the thing.
00:55:39.994 --> 00:55:40.833
If you spin all three of
00:55:40.853 --> 00:55:41.894
these wheels and it doesn't
00:55:41.934 --> 00:55:42.755
sound like it makes sense,
00:55:43.456 --> 00:55:44.175
don't create it.
00:55:45.255 --> 00:55:47.317
It has to make sense for the
00:55:47.376 --> 00:55:50.219
who to solve the what to
00:55:50.259 --> 00:55:50.818
make sure we have a
00:55:50.858 --> 00:55:52.800
cohesive why and make sure
00:55:52.820 --> 00:55:54.501
that media makes sense how, where,
00:55:54.541 --> 00:55:54.900
and when.
00:55:55.422 --> 00:55:56.621
So spin these wheels as
00:55:56.702 --> 00:55:58.322
often as you want to put
00:55:58.422 --> 00:56:02.244
together communication around your paper.
00:56:03.025 --> 00:56:03.746
And remember this.
00:56:05.153 --> 00:56:06.735
Communicating or actually
00:56:06.835 --> 00:56:07.715
marketing your paper.
00:56:08.815 --> 00:56:09.695
I like the definition of
00:56:09.775 --> 00:56:10.556
marketing like this.
00:56:11.597 --> 00:56:12.797
Marketing is saying the same
00:56:12.858 --> 00:56:15.539
thing a thousand different ways.
00:56:16.719 --> 00:56:19.041
You tell your kids to clean their room.
00:56:19.101 --> 00:56:19.541
They heard that.
00:56:19.581 --> 00:56:20.101
That's one way.
00:56:21.302 --> 00:56:23.123
And then you might incentivize them.
00:56:23.742 --> 00:56:24.983
Clean your room, I'll give you five bucks.
00:56:25.623 --> 00:56:27.085
That's the same thing in a different way.
00:56:28.166 --> 00:56:29.306
Clean your room or I will
00:56:29.346 --> 00:56:30.347
take your entire allowance
00:56:30.387 --> 00:56:31.507
next week away from you.
00:56:31.586 --> 00:56:33.168
That is the same thing in a different way.
00:56:33.827 --> 00:56:34.748
So I am telling you,
00:56:35.407 --> 00:56:36.728
We are all big,
00:56:36.748 --> 00:56:37.708
dumb animals that need to
00:56:37.768 --> 00:56:40.248
hear many things to make us act.
00:56:41.489 --> 00:56:43.851
These wheels, spin them.
00:56:44.411 --> 00:56:45.572
There are thousands of
00:56:45.632 --> 00:56:48.152
combinations of what, how,
00:56:48.413 --> 00:56:49.713
and where that you can use
00:56:50.054 --> 00:56:51.653
to communicate your science.
00:56:57.297 --> 00:56:58.677
I'm going to give you some specific ones.
00:56:58.717 --> 00:56:59.518
These are tactics.
00:57:00.818 --> 00:57:02.119
So this is actually called a
00:57:03.460 --> 00:57:04.159
Twitter poster.
00:57:05.423 --> 00:57:07.244
with a nod to my friend Mike Morrison.
00:57:09.947 --> 00:57:12.809
Mike combined a poster presentation,
00:57:12.889 --> 00:57:14.690
which is static in nature,
00:57:15.230 --> 00:57:16.931
that you stand next to in a
00:57:16.990 --> 00:57:18.371
professional conference, and he said,
00:57:19.072 --> 00:57:20.032
what if I could make it
00:57:20.092 --> 00:57:21.653
move and explain more
00:57:21.713 --> 00:57:23.755
things with just one poster?
00:57:24.155 --> 00:57:25.936
So he turned a poster into a
00:57:26.016 --> 00:57:28.619
multi-slide gif, or jif,
00:57:30.159 --> 00:57:31.880
a moving image that moves on its own.
00:57:32.847 --> 00:57:34.266
Mike gives away the formula
00:57:34.306 --> 00:57:35.347
for how to create a Twitter
00:57:35.387 --> 00:57:38.068
poster on his website with
00:57:38.088 --> 00:57:38.909
that link right there.
00:57:39.188 --> 00:57:40.849
You can get it if you
00:57:40.869 --> 00:57:42.230
download my slides from the
00:57:42.269 --> 00:57:43.230
beginning of the presentation.
00:57:44.731 --> 00:57:46.331
Another nod to Mike Morrison
00:57:47.692 --> 00:57:48.652
is what is known as the
00:57:48.711 --> 00:57:49.831
better poster design.
00:57:50.652 --> 00:57:51.213
You've all seen a
00:57:51.253 --> 00:57:52.293
professional poster that's
00:57:52.512 --> 00:57:53.333
designed poorly.
00:57:53.773 --> 00:57:54.574
We've all seen them.
00:57:55.414 --> 00:57:56.313
Maybe you don't know how to
00:57:56.393 --> 00:57:57.675
actually describe why it's
00:57:57.914 --> 00:57:59.315
or how it's designed so poorly,
00:57:59.875 --> 00:58:01.135
but we've seen it's a wall of text.
00:58:02.115 --> 00:58:03.097
Maybe it's just inundated
00:58:03.117 --> 00:58:03.938
with a bunch of graphs that
00:58:04.398 --> 00:58:05.559
you have to have a slide
00:58:05.579 --> 00:58:06.519
rule and spend 20 minutes
00:58:06.539 --> 00:58:07.581
trying to figure out how they make sense.
00:58:08.242 --> 00:58:09.483
Mike has a background in
00:58:09.523 --> 00:58:10.784
psychology and user
00:58:10.844 --> 00:58:12.164
experience in website design.
00:58:12.184 --> 00:58:13.326
He put those together and he said,
00:58:13.465 --> 00:58:15.148
this is a better poster design,
00:58:15.268 --> 00:58:16.028
which is why it's called
00:58:16.048 --> 00:58:17.389
the better poster design.
00:58:18.070 --> 00:58:19.172
If it looks like a billboard
00:58:19.192 --> 00:58:20.152
in the middle that
00:58:20.213 --> 00:58:23.054
transmits one key piece of information,
00:58:23.775 --> 00:58:24.876
it's because it was
00:58:24.916 --> 00:58:25.978
designed as a billboard to
00:58:26.018 --> 00:58:28.019
transmit one key piece of information.
00:58:28.811 --> 00:58:30.934
He goes into detail in his YouTube video,
00:58:31.074 --> 00:58:32.235
which you can watch on
00:58:32.255 --> 00:58:33.755
YouTube if you type in better poster,
00:58:34.536 --> 00:58:35.456
that has garnered more than
00:58:35.476 --> 00:58:36.338
a million views.
00:58:36.677 --> 00:58:38.559
A million views for a
00:58:38.579 --> 00:58:42.021
19-minute video about how
00:58:42.121 --> 00:58:43.864
and why you need to use a
00:58:43.923 --> 00:58:45.023
better poster design.
00:58:46.105 --> 00:58:46.344
Yes,
00:58:47.045 --> 00:58:48.987
because his video is also a piece of
00:58:49.047 --> 00:58:50.628
science communication and
00:58:50.648 --> 00:58:51.849
it is done well.
00:58:52.030 --> 00:58:53.851
So I implore you to take a
00:58:53.891 --> 00:58:55.411
look at Mike's work and
00:58:55.452 --> 00:58:57.333
what other people have done with it
00:58:58.722 --> 00:58:59.884
to communicate their science
00:59:00.364 --> 00:59:02.144
and to communicate it well.
00:59:03.686 --> 00:59:05.288
Here's my last example,
00:59:05.367 --> 00:59:06.588
the one I will leave you with,
00:59:07.268 --> 00:59:08.769
the one that angered people
00:59:09.230 --> 00:59:10.231
at the conference that this
00:59:10.311 --> 00:59:11.592
poster was actually shared at.
00:59:12.552 --> 00:59:13.072
And here it is.
00:59:13.833 --> 00:59:15.574
Ed Hawkins drove people up the wall.
00:59:15.715 --> 00:59:17.335
This was his poster.
00:59:18.356 --> 00:59:19.836
Ed, where are your graphs?
00:59:19.998 --> 00:59:20.898
Where's all the words?
00:59:21.679 --> 00:59:23.199
Ed decided that the message
00:59:23.920 --> 00:59:26.282
that clearly communicated one thing,
00:59:27.358 --> 00:59:29.840
one thing well was
00:59:30.000 --> 00:59:32.360
infinitely better than the
00:59:32.400 --> 00:59:33.760
poster that failed to
00:59:33.800 --> 00:59:35.240
communicate 15 things.
00:59:36.322 --> 00:59:38.583
So you walk away from this
00:59:38.663 --> 00:59:41.163
poster understanding that
00:59:41.182 --> 00:59:42.003
the average global
00:59:42.043 --> 00:59:43.324
temperature between 1850
00:59:43.324 --> 00:59:45.405
and 2018 is increasing.
00:59:46.344 --> 00:59:47.545
But what if you wanted to go further?
00:59:47.684 --> 00:59:48.865
Okay, Ed, you have my attention.
00:59:48.885 --> 00:59:49.666
What am I going to do with it?
00:59:49.686 --> 00:59:49.846
Well,
00:59:50.005 --> 00:59:52.246
Ed was smart enough to know that the
00:59:52.286 --> 00:59:55.047
goal of the first date is
00:59:55.088 --> 00:59:56.007
to get the second date
00:59:57.266 --> 00:59:58.168
The goal of the first date
00:59:58.208 --> 00:59:58.927
is not to get married.
00:59:58.947 --> 00:59:59.949
If you ask a girl to marry
00:59:59.969 --> 01:00:00.949
you after the first date,
01:00:01.329 --> 01:00:01.889
that's a bit much.
01:00:03.251 --> 01:00:04.010
The goal of the first date
01:00:04.050 --> 01:00:04.952
is to get the second date.
01:00:05.052 --> 01:00:05.751
Ed understood that.
01:00:06.793 --> 01:00:07.652
The first date was you
01:00:07.672 --> 01:00:08.753
walking by his poster and
01:00:08.793 --> 01:00:10.954
him earning your attention.
01:00:11.996 --> 01:00:13.036
And you understood something.
01:00:13.396 --> 01:00:14.637
But what if you wanted to know more?
01:00:14.797 --> 01:00:15.998
That's what Ed was banking on.
01:00:16.599 --> 01:00:18.639
That's why he included a QR
01:00:18.719 --> 01:00:20.681
code to go further.
01:00:20.940 --> 01:00:21.802
Because he understood that
01:00:21.822 --> 01:00:23.023
the message that clearly
01:00:23.083 --> 01:00:24.824
communicates one thing well
01:00:25.978 --> 01:00:27.940
is infinitely better than
01:00:27.960 --> 01:00:29.222
the message that fails to
01:00:29.262 --> 01:00:31.103
communicate two things.
01:00:33.125 --> 01:00:33.746
So to review,
01:00:34.226 --> 01:00:36.128
science communication is simple.
01:00:37.088 --> 01:00:39.610
It's just two cans and a string.
01:00:39.690 --> 01:00:43.594
It's very simple, but it's not easy.
01:00:44.974 --> 01:00:46.876
If you have questions about
01:00:46.896 --> 01:00:47.697
the presentation,
01:00:49.018 --> 01:00:51.000
drop a comment below and I will respond.
01:00:51.099 --> 01:00:51.780
My goal
01:00:52.579 --> 01:00:54.661
is that some of you will use
01:00:54.702 --> 01:00:55.922
the tactics I shared here
01:00:56.744 --> 01:00:58.144
to communicate your research.
01:00:58.686 --> 01:00:59.706
And that eventually,
01:01:00.126 --> 01:01:01.349
by the end of my career,
01:01:01.829 --> 01:01:03.210
that often cited statistic
01:01:03.230 --> 01:01:06.873
of 17 years from publish to
01:01:06.934 --> 01:01:09.556
practice is just a little bit lower.
01:01:09.936 --> 01:01:12.699
And the only way we get there is together.
01:01:12.719 --> 01:01:14.221
Thanks for watching.